Related Manuals for QUORION QTouch Series
Summary of Contents for QUORION QTouch Series
- Page 1 Operating Manual POS System QTouch Series Models: QTouch 9, QTouch 11, QTouch 16 1.50. 417563 l Version 1.0 l 2023-04-13...
- Page 3 This manual is available online and can be downloaded free of charge on our website www. quorion.com under “Support” in the category “Operating Manuals”. Warranty Original operating manual The warranty is in line with the statutory The information contained in this document regulations.
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Page 4: Table Of Contents
Table of Contents QUORiON Data Systems GmbH Table of Contents User Instructions ....6 Switching On and Off ....21 Operating Touch Screen .....21 Scope of Validity ......6 Use On-Screen Keyboard ....22 Nomenclature ........ 6 Use Receipt Display .....22 Tags ..........6 Menus ...........23... - Page 5 QUORiON Data Systems GmbH Table of Contents Registering Pay In and Pay Out ..37 Issuing a Coupon ......37 Registering Balance Functions ..38 Extended Printing Functions .... 42 Activating/Deactivating Receipt Printing ......42 Printing Additional Receipt ..42 Printing Receipt Copy ....42 Reports & Data Export ..44 Reports ..........44...
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Page 6: User Instructions
User Instructions QUORiON Data Systems GmbH User Instructions This chapter provides basic information on how to use this manual. Scope of Validity Explanation of Symbols This manual is only valid for the device type Warnings QTouch. The following signal words are used in this This manual is intended for the end user. -
Page 7: Additional Information
QUORiON Data Systems GmbH User Instructions Additional Information Further Symbols The following symbols are used in this man- In order to use the POS system in accor- ual and on the type plate. dance with the law, you must comply with... -
Page 8: Safety
QUORiON Data Systems GmbH Safety Please read the complete following safety information before using the device to prevent damages to your QUORiON product or injuries to yourself and others. Intended Use Safety Information The POS system is a data collection device... - Page 9 QUORiON Data Systems GmbH Safety Certain Groups of Persons Please ensure that the power cord is not bent, jammed, run over or in contact with If unqualified persons perform work on the heat sources or sharp edges. Lay pow-...
- Page 10 Do not delete the POS application. tem components not delivered, tested or permitted by QUORiON as manufacturer Only switch off the POS system as de- of the POS system. scribed in this manual. Do not shut down...
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Page 11: Product Overview
QUORiON Data Systems GmbH Product Overview Product Overview Check the scope of Room for completeness and any externally visible damage. Contact your authorized dealer if the scope of Room is incomplete or damaged. Standard Scope of Room Accessories The standard scope of Room includes the... -
Page 12: Technical Data
Product Overview QUORiON Data Systems GmbH Technical Data Software The POS system has the following technical POS Software QMP 2.0 data: Operating System Android 11 Interfaces General Serial 1 x RS232 RJ11-5V System 4 x USB 2.0 type A Quad core Rockchip 1 x 100 MBit 3566 A55 1.8 GHz... -
Page 13: Type Plate
The functional range of the POS system depends on the programming and the soft- ware version used. Your QUORiON dealer will be happy to as- sist you with programming questions or will program the POS system according to your needs. -
Page 14: Component Overview
Product Overview QUORiON Data Systems GmbH Component Overview Interfaces The POS system is equipped with the fol- lowing interfaces for connecting peripheral POS system devices: The product consists of the following com- ponents: Pos. Bezeichnung Audio Out Micro SD Card/SIM Card 2x USB Type A Pos. - Page 15 QUORiON Data Systems GmbH Product Overview Touch screen The touch screen is used to operate the POS system. The user interface and the button layout can be customized according to your needs. This manual refers to the user interface as delivered.
- Page 16 Product Overview QUORiON Data Systems GmbH Receipt view (A) Pos. Designation/Function The receipt view shows all registered arti- Operating mode cles as well as the SUBTOTAL & total of a displays the operating mode: sales transaction. -- R -- Registration mode is active...
- Page 17 QUORiON Data Systems GmbH Product Overview Button Designation/Function Button Designation/Function Balance Functions Delete BALANCE enters menu Balance Func- deletes last registered article DELETE FUNCTIONS tions: from sales transaction ‒ Change Name Subtotal ‒ Re-Activation ‒ calculates SUBTOTAL SUBTOTAL ...
- Page 18 Product Overview QUORiON Data Systems GmbH Number buttons & navigation area (F) Button Designation/Function Menu ‒ opens main menu ‒ returns to the previous menu entry Backspace deletes the character left from cursor Multiply registers article multiple times Clear ...
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Page 19: Commissioning
QUORiON Data Systems GmbH Commissioning Commissioning This chapter describes the commissioning process and provides an overview of the steps to be performed in the specified order. Connecting to Power Supply Procedure: Plug the connector (A) of the power To be able to use the POS system, it must be cord into the connection socket (B) of connected to a power supply. -
Page 20: Insert Paper Roll
Commissioning QUORiON Data Systems GmbH Insert Paper Roll Insert the paper roll into the receipt guide. Make sure that the paper roll A receipt paper roll is included in the scope is inserted straight and the right way of Room of your POS system. To use all the round. -
Page 21: Basic Operation
QUORiON Data Systems GmbH Basic Operation Basic Operation In this chapter, you will find information on the basic functions that you need to operate your POS system. Switching On and Off Switching POS System Off Procedure: Starting POS System To switch of the POS system: ... -
Page 22: Use On-Screen Keyboard
Basic Operation QUORiON Data Systems GmbH Use Receipt Display Procedure: Press firmly with your finger on one In the receipt display, all registrations of the of the elements shown on the touch current receipt are listed one after the other. -
Page 23: Menus
QUORiON Data Systems GmbH Basic Operation Menus Main Menu The main menu can be used to program the Many important functions and settings of POS system, set basic options and generate the POS system can be found in menus. reports. Press the key to display the main menu. -
Page 24: Daily Working Steps
Basic Operation QUORiON Data Systems GmbH Daily Working Steps Settings In the settings menu you can make the fol- lowing advanced settings on your POS sys- Before Opening Hours tem: ‒ Switch POS system on ( p. 21) Menu item Function ‒... -
Page 25: Programming
QUORiON Data Systems GmbH Programming Programming This chapter contains information about how your POS system is programmed. Adapt the preconfigured functions to your individual requirements for optimal use of the POS system. You can program your POS system directly via the on-screen keyboard. -
Page 26: Programming Clerks
Programming QUORiON Data Systems GmbH Programming Clerks The clerk is the person working on the POS system and performing bookings. Before a transaction can begin, an clerk must be signed in to the POS system. That way, transactions and sales can be allocated to specific clerks in the reports. -
Page 27: Programming Tax Totals
QUORiON Data Systems GmbH Programming Navigate to the desired tax rate: HINT To cycle through the tax rates, ƒ press the button repeatedly. All other setting options are intended for special cash register functions and To select the tax rate directly using ƒ... -
Page 28: Programming Groups
Programming QUORiON Data Systems GmbH Programming Groups Programming Departments Groups are used to categorize departments Departments are used to categorize ar- for the compilation of reports. You cannot ticles. That way, all fish dishes can be select or register items via the groups. -
Page 29: Programming Articles
QUORiON Data Systems GmbH Programming Program a group: Select the menu item [Groups] by ƒ tapping it with your finger. The on-screen keyboard is dis- played automatically. Enter the group number by using ƒ the on-screen keyboard ( p. - Page 30 Programming QUORiON Data Systems GmbH Press the button to confirm the Procedure: ƒ entry. Press the button and select the Program the prices of the article: menu item [Programming]. Select the menu item [Price1:]/ ƒ Select the menu item [Foreign Curren- [Price2:] by tapping it with your fin- cies].
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Page 31: Programming Header & Trailer
QUORiON Data Systems GmbH Programming Press the button to confirm the ƒ HINT entry. Press the button to complete the A maximum of 20 lines of header and programming and return to the previous footer text can be programmed. Unused menu entry. -
Page 32: Additional Programming
Programming QUORiON Data Systems GmbH Press the button to confirm the en- try. If you want to program additional lines, repeat steps 3-6. Press the button to complete the programming and return to the previous menu entry. The header/trailer is properly pro- grammed. -
Page 33: Registration
QUORiON Data Systems GmbH Registration Registration This chapter provides information on the basic operation of your POS system. By default, the POS system is in registration mode. Registration mode is used to record registrations with the POS system. Signing In/Off Clerk... -
Page 34: Switching Pricing Levels
Registration QUORiON Data Systems GmbH Switching Pricing Levels in the department list the department of the article by tapping it with your finger Multiple prices can be stored for each item. and select in the article list the article by This function can be used for special pric- tapping it with your finger. -
Page 35: Registering Payment Types
QUORiON Data Systems GmbH Registration Registering Payment Types Registering Different Payment Types Each sales transaction is completed by en- If you want to finish the sales transaction tering the amount due and the correspond- with different payment types (cash, card, ing type of payment. -
Page 36: Registering Discounts
Registration QUORiON Data Systems GmbH Procedure: HINT Press the button CURRENCY. The discount on a single article must be The menu "Foreign Currencies" is registered immediately after registering displayed. the article. Select the menu item of the desired for- eign currency. -
Page 37: Registering Pay In And Pay Out
QUORiON Data Systems GmbH Registration Registering Pay In and Pay Procedure: Enter the amount of the surcharge by using the number buttons. Registering Pay In Press the button DISCOUNT/SUR- CHARGE select the type of surcharge: Use the function "PAY IN/PAY OUT" to reg-... -
Page 38: Registering Balance Functions
Registration QUORiON Data Systems GmbH The account will be opened and the ac- HINT count number and the current balance are displayed. Use the function "Refund" to correct the mount of the COUPON during the sales Closing a Balance... - Page 39 QUORiON Data Systems GmbH Registration Change Clerk Procedure: To transfer, a specific balance, e.g. if the Open the corresponding balance ( p. customer requests a different waiter, do the 38). following: Press the button SPLIT. Select the desired article by tapping it Procedure: with your finger.
- Page 40 Registration QUORiON Data Systems GmbH Void Refund Use the function "Void" to correct an article Use the function "Refund", to: by scanning its barcode. take back an individual article and ‒ refund the purchase price. Additionally required material: correct a completed, incorrect ‒...
- Page 41 QUORiON Data Systems GmbH Registration Tender Correction Use the function "Tender correction" to transfer any amounts from one payment type to another payment type. Requirement: ‡ 1 registration is completed with a pay- ment type (e.g. cash). Procedure: Press the button CORRECTION and se- lect the menu item [Tender Correction] by tapping it with your finger.
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Page 42: Extended Printing Functions
Extended Printing Functions QUORiON Data Systems GmbH Extended Printing Functions The POS system offers you the possibility to adjust the printing behavior of the POS system. Activating/Deactivating HINT Receipt Printing You can print an additional receipt only Use the button Receipt On/Off to enable or for the last sales transaction. - Page 43 QUORiON Data Systems GmbH Extended Printing Functions Pos. Function Receipt display header ‒ Scroll to previous receipt ‒ Jump to a specific receipt by enter- ing the receipt number Receipt display footer ‒ Scroll to next receipt Requirement: ‡...
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Page 44: Reports & Data Export
Reports & Data Export QUORiON Data Systems GmbH Reports & Data Export All relevant POS system data is stored in the POS system. These can be visualized via re- ports and exported in digital form for archiving purposes. Reports Report types... -
Page 45: Exporting Pos Data
To create an intermediate report, ƒ press the button and select the QUORiON Data Systems GmbH recom- menu item [X-Reports]. mends explicitly to assign your local deal- er to set up an automatic data backup To create a final report, press the ƒ... -
Page 46: Qorder
QOrder QUORiON Data Systems GmbH QOrder QOrder is a mobile ordering system in the form of an app that you can install on suitable mobile devices running Android and connect to your POS system via WiFi. It supports all cash register registration processes such as table management, order entry, bookings, cor- rections and payments. -
Page 47: Connect Qorder
QUORiON Data Systems GmbH QOrder Connect QOrder Procedure: Launch the QOrder app on your mobile device and make sure that the POS and mobile device are connected by WiFi. Select a free slot or demo slot by press- ing the corresponding button. -
Page 48: Technical Information
Technical Information QUORiON Data Systems GmbH Technical Information The POS System does not contain any components which the operator must service or re- pair. Please leave all servicing and repairs exclusively to qualified authorized dealers. Unau- thorized manipulations of the device may result in loss of warranty. -
Page 49: Decommissioning
For disposal please contact your local retailer where you purchased this product. HINT QUORiON POS systems may store infor- mation that contains sensitive personal or company-related data that should not get into the hands of third parties (e.g. The POS System has been shut down tax and sales data, reports, e-journals). -
Page 50: Index
Index QUORiON Data Systems GmbH Index Interfaces ........14 Accessories........11 Articles ........29, 34 Language ........25 Cleaning ........48 Menus ........... 23 Clerk lock ........14 Clerks ........26, 33 Commissioning ......19 Operating temperature ....12 Operator display ......16 Date and time ........ - Page 51 QUORiON Data Systems GmbH Index Taxes..........27 Touch screen ......15, 21 Troubleshooting ......48 Warranty .......... 3 Weight ........... 12 QTouch...
- Page 52 POS Solutions - as individual as your business www.quorion.com...
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