Diagnosing Problems; Solving Problems Setting Up The Printer Or Installing Software - Epson Stylus Photo 925 Printer Basics Manual

Diagnosing Problems

Your EPSON Stylus Photo 925 includes a number of ways to help you diagnose problems:
To identify the most common problems, check for messages on the control panel display
and follow the instructions provided.
If you're not sure whether the problem is coming from your printer or the computer, run
a printer check as described on page 103.
Check for solutions in the following sections of this chapter. If none of the suggested
solutions solve your problem, contact EPSON as described on page 106.
Solving Problems Setting Up the Printer or
Installing Software
The printer makes noise after ink cartridge installation.
The first time you install ink cartridges, the printer must charge its print head for about
two minutes. Wait until charging finishes before you turn off the printer, or it may charge
improperly and use excess ink the next time you turn it on.
Make sure the ink cartridge clamps are locked down completely and no packing material
remains in the printer. Turn off the printer, wait a moment, then turn it back on to clear
the error.
You're having problems installing the printer software.
Make sure your printer is turned on and the printer cable is securely connected at both
ends. Then carefully follow the installation instructions on the Start Here sheet. Also
make sure your system meets the requirements shown on page 117.
Close your other programs, including any screen savers and virus protection software, and
install again.
If your printer icon (
many items in the Chooser. Delete any unused items and check the Chooser again.
If you are using OS X and you do not see all the available paper types and printer features
when you open the Format for menu in the Page Setup window, you may not have
installed the printer software correctly. See the Start Here sheet for instructions.
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Problem Solving
) doesn't appear in the Macintosh Chooser, you may have too
SP 925