Hard Reset
NOTICE:
When you perform a hard reset, you lose all the data stored and any
programs you installed on your device.
Perform a hard reset if:
•
You want to delete all the data stored on your device.
•
You forget your password and need to clear it.
•
Your device is experiencing severe operational problems and you have
already attempted a soft reset.
NOTICE:
It is strongly recommended that you back up your data before you
perform a hard reset. See ActiveSync Help on your computer for more
information.
To perform a hard reset:
Press and hold the power button.
1
With the stylus, hold the reset button for about 2 seconds.
2
Follow the instructions on the screen.
3
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About Your Device