D-Link DG-104SH Manual
D-Link DG-104SH Manual

D-Link DG-104SH Manual

Voip station gateway
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D-Link DG-104SH
VoIP Station Gateway
Manual
Version 1.10
Building Networks for People

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Table of Contents
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Summary of Contents for D-Link DG-104SH

  • Page 1 D-Link DG-104SH VoIP Station Gateway Manual Version 1.10 Building Networks for People...
  • Page 2: Table Of Contents

    Contents Package Contents ................3 Introduction....................4 Features and Benefits ................5 Getting Started ..................6 Understanding Indicators ...............9 Configuration ..................11 Using the Boot Menu ................21 Using Web-Based Management ............30 Command Line Interface ..............68 Technical Specifications ..............76 Waranty ....................79 Registration ..................82 Contacting Technical Support ..............83...
  • Page 3: Package Contents

    Package Contents Contents of Package: D-Link DG-104SH VoIP Station Gateway Ethernet Cable (RJ-45) A/C Power Adapter If any of the above items are missing, please contact your reseller. System Requirements: Computers with Windows, Macintosh, or Linux-based operating systems with an installed Ethernet adapter Internet Explorer Version 6.0 or Netscape Navigator...
  • Page 4: Introduction

    WAN devices and the other may function as a connection to create a home or small office LAN network. Enabling NAT on the DG-104SH will allow multiple clients to connect to the Internet. It can be configured/monitored via the Console, Web browser, or Telnet and SNMP management is also supported.
  • Page 5: Features And Benefits

    Features and Benefits Designed for versatility and performance, the DG-104SH VoIP Gateway provides the following features: Four analog loop-start FXS interfaces using female RJ-11 connectors One 10/100 Fast Ethernet WAN port for connecting to a WAN device One 10/100 Fast Ethernet LAN port for connecting to a local network...
  • Page 6: Getting Started

    Getting Started Identifying External Components Front Panel DG-104SH LED Indicator Panel: Refer to the next section titled, “Understanding Indicators,” for detailed information about each of the VoIP Gateway’s LED indicators. Rear Panel AC Power Connector: For the included power adapter. If you use a power adapter other than the one included with the product, please make sure that it has a DC output of 12VDC/1A.
  • Page 7 Visually inspect the power cord and see that it is secured to the AC power connector. Do not place heavy objects on the DG-104SH at any time. Placing the DG-104SH in a well ventilated area is very important. Not doing so may cause damage to the unit.
  • Page 8 Connecting the VoIP Gateway to a Computer The DG-104SH requires a straight-through cable when connecting to a computer. Make sure that your IP address on your Ethernet card is in the same subnet as the DG-104SH, otherwise it will not connect.
  • Page 9: Understanding Indicators

    Power: This LED is lit when the device is receiving power; otherwise, it is unlit. Test: This LED will flash quickly when the DG-104SH is either perform- ing a self test or booting up. The LED will remain lit when the system is ready for a connection with the Gatekeeper.
  • Page 10 Understanding Indicators LAN: This LED displays the connection speed, link status, and activity on the 10/100 dual-speed Ethernet port that is used to connect to your LAN. 10/100M: This indicator remains unlit when there is no connection, or the port is operating at 10Mbps through a connection to a 10BASE-T device.
  • Page 11: Configuration

    Configuration Configuring the VoIP Gateway There are two ways to configure the VoIP gateway: Using a terminal or computer running terminal emulation software connected to the diagnostic port via an RS-232 cable. In the discussion below, the terminal (or computer) is referred to as a console and the connection, a console connection.
  • Page 12 Configuration Configuring the VoIP Gateway 8 data bits (sometimes called a “word length” of 8 bits) 1 stop bit (sometimes referred to as a 1-bit stop interval) No Flow control Arrow keys enabled A typical console connection is illustrated below: Example of a Console Connection Configuring the VoIP Gateway Using Telnet Once you have set an IP address for your device, you can use a Telnet pro-...
  • Page 13 Configuration Configuring the VoIP Gateway The up and down arrow keys, the left and right arrow keys, the Tab key, and the Backspace key can be used to move between selected items. It is recommended that you use the Tab key and Backspace key for moving around the console.
  • Page 14 Configuration Configuring the VoIP Gateway Configuration Settings In order for the VoIP to function, you must provide the device with the following information: Where the device receives its IP settings from. IP settings – IP Address, Subnet Mask, and Default Gateway Gatekeeper Mode–...
  • Page 15 Configuration Configuring the VoIP Gateway No Gatekeeper: When No Gatekeeper is selected, the VoIP gate- way will not need Gatekeeper. Auto Discovery: When Auto Discovery is selected, the VoIP gateway will auto-search the Gatekeeper from your LAN or WAN. Manual Discovery: When Manual Discovery is selected, the VoIP gateway will attempt to obtain the Gatekeeper settings from the fields located just below.
  • Page 16 Configuration Configuring the VoIP Gateway The VoIP gateway comes with a default IP address of 10.1.10.4. You must make sure your computer is in the same subnet as the VoIP gateway. You can do this by changing the IP address of the computer using the screen shown below.
  • Page 17 Configuration Configuring the VoIP Gateway Click on the Login to the web-based management module button in the middle of the window. The following window will be displayed: Initially, the VoIP gateway does not have a Username or Password. To log in, simply click on the OK button.
  • Page 18 Configuration Configuring the VoIP Gateway To begin configuring the device, click on the Config IP folder on the left-hand side of the window (shown below). Next, click on Config Device IP Address. The following window will appear: Configure Device IP Address window...
  • Page 19 Configuration Configuring the VoIP Gateway The items on this window are described below: Restart Settings Get IP From: Select the method the VoIP gateway will use to obtain its IP settings once it is rebooted. Choices include: Manual: When Manual is selected, the VoIP gateway will obtain its IP settings from the fields located just below.
  • Page 20 Configuration Configuring the VoIP Gateway Configure Gatekeeper window The items on this window are described below: Mode: Select the Gatekeeper mode.(Default is Auto) Gatekeeper IP Address: This IP address is necessary if you chose the Manual mode defined as above Send Register/Unregister to Gatekeeper Determines whether or not the device register to Gatekeeper.
  • Page 21: Using The Boot Menu

    Using the Boot Menu To access the Boot Menu, you must first make sure the console is connected to the Diagnostics port (an RS-232 port with a 9-socket D-shell connector and DCE-type wiring) and the appropriate cabling for the connection is being used. Please see the previous section, “Configuration,”...
  • Page 22 Using the Boot Menu Configuring the IP Use the arrow keys to highlight the first menu item on the Boot Menu, Configure IP, and press <Enter>. The IP Configuration screen will be displayed: Boot Menu—IP Configuration screen Each item on the IP Configuration screen is described below: Gatekeeper Mode: Use the <Space>...
  • Page 23 Using the Boot Menu Configuring the IP BOOTP: When BOOTP is selected, the VoIP gateway will attempt to obtain its IP settings from a BOOTP server located on your LAN. DHCP: When DHCP is selected, the VoIP gateway will attempt to ob- tain its IP settings from a DHCP server located on your LAN.
  • Page 24: Device Information

    IP: Enter the IP address of the trap manager. Device Information This screen displays various types of information about the DG-104SH as well as allowing you to enter information pertaining to name, location, and how to reach the person responsible for maintaining the device.
  • Page 25 Using the Boot Menu Device Information Each item on the Device Information screen is described below: Device Type: This displays the model name of this device. MAC Address: This displays the MAC address of this device. Serial Number: This displays the serial number of this device. Boot PROM Version: This displays the version number of the device’s startup code.
  • Page 26 Using the Boot Menu Update Firmware and Configuration Files Boot Menu—Update Firmware and Configuration Files screen After making your changes in the fields above, press RESET DEVICE TO START UPDATE to initiate the update sequence. Each item on the Update Firmware and Configuration Files screen is described below: Software Update Mode: This specifies downloading the image file through a WAN Link.
  • Page 27 Using the Boot Menu Update Firmware and Configuration Files File Name: The complete path and filename on the TFTP server for the desired configuration file. Last TFTP Server Address: This is a read-only field that displays the IP address of the last TFTP server to be accessed. Save Changes To save all the changes made in the current session to the device’s flash memory, use the arrow keys to highlight the fourth menu item on the Boot Menu, Save...
  • Page 28 Using the Boot Menu Factory Reset Note: After performing the Factory Reset, make sure to redefine the IP settings for the device in the IP Configuration menu. Then perform a Restart System on the device. After these three procedures are performed, your Factory Reset is complete.
  • Page 29 Using the Boot Menu Restart System Boot Menu—Restart System screen...
  • Page 30: Using Web-Based Management

    Using Web-Based Management The DG-104SH VoIP gateway offers an embedded Web-based (hypertext) in- terface allowing users to manage the device from anywhere on the network through a standard browser such as Netscape Navigator/Communicator, 6.x or later, or Microsoft Internet Explorer, 6.x or later. The Web browser acts as a universal access tool and can communicate directly with the device using HTTP protocol.
  • Page 31 Using Web-Based Management Management The categories listed on the left-side of the web-based management module include: Config IP (Config Device IP Address and Config Gatekeeper), Device Information, Telephony Configuration (System Gains and Prefer Codec Table), Dial Address Configuration (Basic and Advance), DHCP Configuration (Dynamic IP Assignment and Static IP Assignment), NAT Configuration (NAT Configuration and Local Server Configuration), SNMP Trap Configuration, Administration Management, Monitor (Ethernet Sta-...
  • Page 32 Using Web-Based Management Configure Device IP Address BOOTP: When BOOTP is selected, the VoIP will attempt to obtain its IP settings from a BOOTP server located on your LAN. DHCP: When DHCP is selected, the VoIP will attempt to obtain its IP settings from a DCHP server located on your LAN.
  • Page 33 Using Web-Based Management Configure Gatekeeper Send Register/Unregister to Gatekeeper: Determines whether or not the device register to Gatekeeper. Click on the Save button at the bottom right of the window to save the settings. Device Information Device Information window The items on this window are described below: Device Type: This displays the model name of this device.
  • Page 34 Using Web-Based Management Device Information Country Code: This is a user-defined country code for this device. <0:USA (Default), 1:Japan, 2:Hong Kong, 3:Sweden, 4:China> Serial Number: This field is for a user-determined identification number. System Name: This is a user-defined name for this device. System Location: This is a user-defined physical location of the device.
  • Page 35 Using Web-Based Management Prefer Codec Table Prefer Codec Table window This window allows you to view the Prefer Codec Table settings. Click the number of Tcid column on the window above to access the second Prefer Codec Table window:...
  • Page 36 Using Web-Based Management Prefer Codec Table Second Prefer Codec Table window The items on this window are described below: Tcid: This displays the port number of this device. (0: port1, 1: port2, 2: port3, 3: port4) Prefer Codec Type: This is a user-defined prefer codec type for the port shown as above.
  • Page 37 Using Web-Based Management Analog Port (Ingress Calls and Dialing Rule Settings for the Gateway’s Voice Ports) First Analog Port Phone No. Table window This window allows you to view the Analog Port Telephone No. Table settings. Click the number of Tcid column on the window above to access the second Analog Port Telephone No.
  • Page 38 Using Web-Based Management Analog Port Second Analog Port Telephone No. Table window The items on this window are described below: Tcid: This displays the port number of this device. (0: port1, 1: port2, 2: port3, 3: port4) Telephone No.:This is a user-defined Caller ID number for the port shown as above.
  • Page 39 Using Web-Based Management Analog Port Process Type: This is a user-defined which situation will activate Call Forward function. The entry is used only if the Call Forward is set to Enable. Click on the Save button at the bottom right of the screen to save the settings. Data Port (Egress Calls and Dialing Rule Settings) First Data Port Telephone No.
  • Page 40 Using Web-Based Management Data Port Second Data Port Telephone No. Table window The items on this window are described below: Prefix Strip Telephone No.: This is a user-defined prefix strip number for outgoing calls to another device. Destination IP Address: Enter the IP address of the destination you would like to call.
  • Page 41 Using Web-Based Management ATPM (Address Translation and Parsing Module) Wizard ATPM Mode window The items on this window are described below: TSGM: This Mode allow user to setup advanced ingress calls and dialing rule settings for the gateway’s voice ports. HSMU: This Mode allow user to setup advanced egress calls and dialing rule settings.
  • Page 42 Using Web-Based Management ATPM Wizard ATPM Destination Table window The items on this window are described below: Destination ID.: This is a user-defined destination ID for the port shown below. The ID cannot be duplicated. Tcid: This is a user-defined port number of this device. (0: port1, 1: port2, 2: port3, 3: port4) Enter the desired information on the window above and then click Next.
  • Page 43 Using Web-Based Management ATPM Wizard ATPM Hunt Group Table window The items on this window are described below: Hunt Group.: This is a user-defined hunt group number for the destination ID shown below. Destination ID.: This displays the destination ID set in the last previous page.
  • Page 44 Using Web-Based Management ATPM Wizard ATPM Address Table window The items on this window are described below: Dial Digit: This is a user-defined prefix dial number used when the user makes a call. HG ID: This displays the Hunt Group ID set in the previous page. Min Digits: This is a user-defined min digits of the dial number.
  • Page 45: Atpm Address Table

    Using Web-Based Management ATPM Address Table First ATPM Address Table window This window allows you to view the ATPM Address Table settings. Click the Add icon on the window above to access the Second ATPM Address Table window:...
  • Page 46 Using Web-Based Management ATPM Address Table Second ATPM Address Table window Enter the desired information on the window above and then click Save.
  • Page 47: Atpm Hunt Group Table

    Using Web-Based Management ATPM Hunt Group Table First ATPM Hunt Group Table window This window allows you to view the ATPM Hunt Group Table settings. Click the Add or Delete icon on the window above to access the Second ATPM Hunt Group Table window:...
  • Page 48 Using Web-Based Management ATPM Hunt Group Table Second ATPM Hunt Group Table window Enter the desired information on the window above and then click Save.
  • Page 49: Atpm Destination Table

    Using Web-Based Management ATPM Destination Table First ATPM Destination Table window This window allows you to view the ATPM Destination Table settings. Click the Add or Delete icon on the window above to access the Second ATPM Destination Table window:...
  • Page 50 Using Web-Based Management ATPM Destination Table Second ATPM Destination Table window Enter the desired information on the window above and then click Save.
  • Page 51 Using Web-Based Management Dynamic IP Assignment Dynamic IP Assignment window Enter the desired information on the window above and then click Save.
  • Page 52 Using Web-Based Management Static IP Assignment First Static IP Assignment window Click the pointer icon on the window above to access the second Static IP Assignment window:...
  • Page 53 Using Web-Based Management Static IP Assignment Second Static IP Assignment window Enter the desired information on the window above and then click Save.
  • Page 54: Nat Configuration

    Using Web-Based Management NAT Configuration NAT Configuration window After entering the desired information into the window above, enable or disable the NAT Function and then click Save.
  • Page 55 Using Web-Based Management Local Server Configuration First Local Server Configuration window This window allows you to view the current local server configuration settings. Click the Edit icon on the window above to access the second Local Server Configuration window.
  • Page 56 Using Web-Based Management Local Server Configuration Second Local Server Configuration window After completing the local server configuration settings on the window above, select enabled or disabled in the drop-down menu under State and then click Save.
  • Page 57 Using Web-Based Management SNMP Trap Configuration SNMP Trap Configuration window The items on this window are described below: Trap Manager IP Address: The IP address of the trap receiving station. Community Name: A user-defined SNMP community name. SNMP AuthTrap: This allows you to enable or disable the SNMP trap. Click on the Save button at the bottom right of the window to save the settings.
  • Page 58 Using Web-Based Management Administration Management Administration Management window To add or change a User Account, fill in the appropriate information in the User Name, Old Password (if applicable), New Password, and Confirm New Password fields. Click on the Save button to keep the settings.
  • Page 59 Using Web-Based Management Ethernet Statistics Ethernet Statistics window The items on this window are described below: Rx Packets: The total number of packets received by the device. Rx Bytes: The total number of bytes contained in packets received by the device. Rx Non Ucast Packets: The number of non-unicast packets received by the device.
  • Page 60 Using Web-Based Management Ethernet Statistics Rx Collision Errors: The number of collision errors. Rx Short Frames: The number of packets smaller than the 64-octet minimum. Rx CRC Errors: The number of packets received that failed the CRC checksum test. Rx Overrun Packets: The number of packets received that exceed the 1518 octet maximum length imposed on Ethernet packets.
  • Page 61 Using Web-Based Management DSP Statistics DSP Statistics window This window displays a variety of DSP statistics.
  • Page 62 Using Web-Based Management Tcid Configuration Tcid Configuration window This read-only window displays a variety of Tcid configuration settings.
  • Page 63 Using Web-Based Management Coding Profile Coding Profile window This read-only window displays various Coding Profile settings.
  • Page 64 Using Web-Based Management Firmware and Configuration Update Firmware and Configuration Update window The items on this window are described below: Software Update Mode: This specifies downloading the image file through a WAN Link or Lan Link. TFTP Server Address: The IP address of the TFTP server where the runtime or configuration file is located.
  • Page 65 Using Web-Based Management Firmware and Configuration Update Use Config File: Toggle to Enabled to use the settings in a configuration text file when the device is reset (rebooted). Config File Name: The complete path and filename on the TFTP server for the desired configuration file.
  • Page 66 Using Web-Based Management Factory Reset Factory Reset to Default Value window Before performing a Factory Reset, be absolutely certain that this is what you want to do. Once the reset is complete, all of the device’s settings stored in NV- RAM will be erased and restored to the values present when the device was purchased.
  • Page 67 Using Web-Based Management Restart System Restart System window To perform a reboot of the device, which resets the system, click the Restart button.
  • Page 68: Command Line Interface

    Parameter(s): None. Example: nwdbg save changes nwdbg factory reset Definition: This command is used to set the DG-104SH back to its default settings and then restart the device. Parameter(s): None. Example: nwdbg factory reset...
  • Page 69 Command Line Interface General Setup Commands nwdbg un <USERNAME> Definition: This command sets the username if there is a username string, or shows the username/password if only nwdbg un is typed. Parameter(s): <USERNAME, maximum string length is 12 characters> Example: nwdbg un 123456789012 nwdbg pw <PASSWORD>...
  • Page 70 Command Line Interface General Setup Commands nwdbg dtmf_relay <0|1> Definition: This command turns the Dual Tone Multiple Frequency (DTMF) relay function on or off, or shows the DTMF relay state if only nwdbg dtmf_relay is typed. Parameter(s): <0 : off, 1 : on> Example: nwdbg dtmf_relay 0 nwdbg mac <MAC ADDRESS>...
  • Page 71 Command Line Interface General Setup Commands nwdbg ip <IP ADDRESS> Definition: This command sets the fixed IP address, which is used as the system’s IP address if the software boot mode is Manual mode. If only nwdbg ip is typed, this command shows the IP configuration.
  • Page 72 Command Line Interface General Setup Commands nwdbg tftp <0|1> Definition: This command sets the software download link to either a WAN link or a LAN link. If only nwdbg tftp is typed, this command shows the download link. Parameter(s): <0:WAN link, 1:LAN link> Example: nwdbg tftp 0 nwdbg dns <DNS IP>...
  • Page 73 Command Line Interface General Setup Commands nwdbg config Definition: This command shows all the configuration settings made by nwdbg commands. Parameter(s): None. Example: nwdbg config ping <DEST IP> <OPTIONS> Definition: This command lets the user ping an IP address from the device.
  • Page 74 Command Line Interface TFTP Client Setup Commands When the user enters tftp, the screen will show all commands about the TFTP client: ggdbg>tftp tftp srvip <IP ADDRESS> – set the IP address of TFTP server tftp get <FILENAME> – get the remote image file If <FILENAME>...
  • Page 75 Command Line Interface TFTP Client Setup Commands tftp get <FILENAME> Definition: Gets the image from the TFTP server. The <FILENAME> is the name of the image on the TFTP server. If any error occurs during the image download, the message ERROR will be displayed.
  • Page 76: Technical Specifications

    Technical Specifications Call Control Protocols Compliance H.323 Voice Compression G.711 (A-law and u-law), G.723.1, G.729a Analog Voice Ports Type: Loop-Start FXS interfaces DTMF tone detection/generation V.21/V.25 Modem/Fax tone detection Echo Cancellation: G.165/G.168 Ethernet Ports WAN: NWay 10/100BASE-TX Fast Ethernet ports (MDI-II) LAN: NWay 10/100BASE-TX Fast Ethernet ports (MDI-X) IEEE 802.3 10BASE-T Ethernet compliance IEEE 802.3u 100BASE-TX Fast Ethernet compliant...
  • Page 77 Technical Specifications Network Management SNMP management agent base MIB II Telnet provisioning Manage functions through an intuitive web-based graphical user interface Local management console TFTP: The built–in Trivial File Transfer Protocol provides firmware upgrade Security Password Authentication Protocol/Challenge Handshake Authentication Protocol (PAP/CHAP) Administrative password through Telnet, Console, Web and SNMP LEDs...
  • Page 78 Technical Specifications Power Supply AC-to-DC power adapter (provided) DC Input: 12VDC/1A Operating Temperature 0 - 50 °C Storage Temperature -10 - 70 °C Humidity 5% - 95% non-condensing Safety UL/CUL, CSA Emission (EMI) FCC Class B...
  • Page 79: Waranty

    D-Link’s sole obligation shall be to repair or replace the defective Hardware during the Warranty Period at no charge to the original owner or to refund at D-Link’s sole discretion. Such repair or replacement will be rendered by D-Link at an Authorized D-Link Service Office. The replacement Hardware need not be new or have an identical make, model or part.
  • Page 80 D-Link may reject or return any product that is not packaged and shipped in strict compliance with the foregoing requirements, or for which an RMA number is not visible from the outside of the package. The product owner agrees to pay D-Link’s reasonable handling and return shipping charges for any product...
  • Page 81 REPAIR, REPLACEMENT OR REFUND OF THE DEFECTIVE OR NON-CONFORMING PRODUCT. THE MAXIMUM LIABILITY OF D-LINK UNDER THIS WARRANTY IS LIMITED TO THE PURCHASE PRICE OF THE PRODUCT COVERED BY THE WARRANTY. THE FOREGOING EXPRESS WRITTEN WARRANTIES AND REMEDIES ARE EXCLUSIVE AND ARE IN LIEU OF ANY OTHER WARRANTIES OR REMEDIES, EXPRESS, IMPLIED OR STATUTORY Governing Law: This Limited Warranty shall be governed by the laws of the State of California.
  • Page 82: Registration

    Registration Register online your D-Link product at http://support.dlink.com/register/...
  • Page 83: Contacting Technical Support

    Support cal Support You can find software updates and user documentation on the D-Link website. D-Link provides free technical support for customers within the United States and within Canada for the duration of the warranty period on this product.

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