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COMPASS M500
DGL Group
2045 Lincoln Highway
O w n e r ' s M a n u a l
Edison, NJ 08817
A s s e m b l y & M a i n t e n a n c e
support@h1proseries.com | h1proseries.com

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Summary of Contents for Hover-1 H1 PRO COMPASS M500

  • Page 1 COMPASS M500 DGL Group 2045 Lincoln Highway O w n e r ’ s M a n u a l Edison, NJ 08817 A s s e m b l y & M a i n t e n a n c e support@h1proseries.com | h1proseries.com...
  • Page 2: Getting Started

    GETTING STARTED Thank you for choosing the H-1 Pro Series Compass. We’re excited to get you started so you can hit the road and enjoy riding! Please read through this owner’s manual to understand how to properly operate the Compass. This manual will also be your guide for general maintenance, safety precautions, Join our H 1 Pro Series community assembly, and servicing of the unit.
  • Page 3: Table Of Contents

    CONTENTS CONTENTS CSPECS Model: H1 CMPS 04. BASICS Legal Requirements Display Screen Diagram Motor: 500W Specs Error Codes Diagram of the Compass Max Speed: 20 mph (32 kph) 35. MAINTENANCE General Symbols Average Range: 25 miles Safety Advice Tires Max Supported Weight: 264 lbs Battery &...
  • Page 4: Basics

    BASICS BASICS D I A G R A M O F T H E C O M P A S S D I A G R A M O F T H E C O M P A S S Removable Battery Thumb Throttle Seat...
  • Page 5: General Symbols

    GENERAL SYMBOLS • Do not touch the body of the motor immediately after riding, as the surface may be hot. • Do not make any aftermarket modifications to your Compass that DANGER are not expressly approved by H-1 Pro Series. •...
  • Page 6: Assembly

    ASSEMBLY Tools Needed Assembly Parts: Quantity Battery Visually examine your shipping box and E-Bike to ensure that everything arrived without shipping issues. Take pictures if you suspect rough handling and Battery Keys contact: support@h1proseries.com Headlight Assembly If you require additional assistance, please reach out to support@h1proseries.com Pedals for more information.
  • Page 7: Install The Front Wheel

    INSTALL THE FRONT WHEEL INSTALL THE HANDLEBARS Start by removing all parts from the box. Check Use a hex key to loosen the 3 screws on the the box for any remaining parts before you handlebar stem and adjust its position so that discard it.
  • Page 8: Install The Display

    INSTALL THE DISPLAY Insert the crown screw into the bottom of the headlight assembly. Place the front Remove the 2 screws from the back of the fender over the front wheel and under the display clamps with a hex key. Attach the crown.
  • Page 9: Connect The Headlight Cables

    CONNECT THE HEADLIGHT CABLES Attach the headlight cables at the green endpoints. Make sure the black WARNING arrows on the cables are pointing toward each other. For safe operation, the pedals must be securely tightened to the crank arm. Push the endpoints together until the connection is closed and the green is Always replace damaged pedals, and always wear shoes or sneakers when not visible.
  • Page 10: Install The Battery/Remove The Battery

    INSTALL THE BATTERY WARNING Insert the battery into the frame, with Before each ride, inspect your E-Bike to ensure it is safe to ride. the bottom going in first. Press the battery firmly into the frame and hold it there. CHARGE THE BATTERY Turn o the Compass.
  • Page 11: Safety Checklist

    SAFETY CHECKLIST SAFETY CHECKLIST 4. Brakes 4. Brakes Pull both brake levers. You should feel an obvious pressure and the levers WARNING WARNING should not be able to touch the handlebar. 5. Lighting 5. Lighting Please be sure all the items you installed are properly torqued, tightened, and connected! If there any questions, please contact us: support@h1proseries.com Check if the headlight and taillight are working properly.
  • Page 12: Operations

    OPERATIONS ASSIST LEVELS YOUR FIRST RIDE Press ‘+’ to increase the assist level. Press ‘-‘ to decrease the assist level. We recommend that you first ride your E-Bike without using the assist levels to get familiar with the braking and gear shifting. When you’re Assist levels provide motor assistance to your pedaling and throttle usage, comfortable, you can start testing the assist levels incrementally to allowing you to ride with as much or as little effort as you desire.
  • Page 13: Switch Display Modes

    SWITCH DISPLAY MODES TURN THE HEADLIGHT/TAILLIGHT ON/OFF When the Compass is turned on, the Press the button once to turn the headlight and taillight on or off. display indicates trip distance by default. Press the “i” button to toggle between the following data: trip distance, max speed, average speed, odometer, trip time, and power.
  • Page 14: Adjust The Suspension Fork

    ADJUST THE SUSPENSION FORK SETTINGS MENU Pres s and hold the “+” and “-” buttons simultaneously to acces s your • Turning the suspension dial clockwise Compas s’s settings. Use the “+” and “-” buttons to change a setting. will remove the cushion provided by the suspension and lock it out.
  • Page 15: Restore Factory Default Settings

    = Password Setting This setting is an optional security feature that allows you to create a 4-digit = Assist Level Ratio password that must be entered each time the Compass is turned on. On the P2 Select SC to customize the screen, enter the default factory password of 1212.
  • Page 16: Pair Your Compass To The App

    PAIR YOUR COMPASS TO THE APP H 1 PRO SERIES APP Turn on your smartphone’s Bluetooth. Scan the QR code or search for “H-1 Pro Series” Open the H-1 Pro Series app and select “Sign Up” or “Log In” in Apple’s App Store or the Google Play Store to download the app.
  • Page 17: Legal Requirements

    LEGAL REQUIREMENTS Please check your country’s and state’s regulations regarding electric bikes before In Europe riding. There are variations of age limit, speed, motor wattage, and road Compass follows EPAC (Electrically Power Assisted Cycles) operating standards accessibility. with pedal assist up to 25 km/h and 250 watts of power output (street legal for all European countries).
  • Page 18 DISPLAY SCREEN DIAGRAM ERROR CODES The electronics system has the ability to self-diagnose and report a limited set of errors. Errors will appear on the screen as error codes. The chart below explains the meaning of each error code: ADVANCED MATRIX DISPLAY ERROR CODE CHART Error Code Error...
  • Page 19: Maintenance

    MAINTENANCE It is recommended to do a maintenance check-up of your E-Bike at least once a • Do not cover the body of the charger while it is charging. Do not let children year. It is advised that the first maintenance check-up be performed after the first charge the E Bike without adult supervision.
  • Page 20 HEADLIGHT AND TAILLIGHT BRAKES The brakes need to be inspected and serviced for wear and tear. Before replacing lights, disconnect the cables for both the headlight and • taillight. • If the brakes are worn, they must be replaced. The time frame for when a •...
  • Page 21: Warranty

    WARRANTY This warranty is non-transferable and is limited to the original purchaser only. It is not transferable to any subsequent purchaser. The manufacturer warranty only applies to products purchased through an authorized H-1 Pro Series retailer. Any items purchased from private sellers, online auction sites (including eBay, liquidators, or items sold “as-is”...
  • Page 22 3. Overcharging or damages due to improperly maintaining the lithium-ion H-1 Pro Series is not liable for accidental, indirect, or other consequential battery installed in the unit. damage of any kind, which leads to usage restrictions, data loss, and loss of earnings or interruption to business.
  • Page 23 Submitting a Warranty Claim: FCC STATEMENT 1. To take advantage of your warranty services, please submit a ticket to This device complies with Part 15 of the FCC Rules. Operation is subject the H-1 Pro Series Customer Support by visiting www.h1proseries.com to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, 2.

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