Nortel Meridian 1 Option 11C Compact Features Manual page 10

Feature Implementation Page 3 of 38
Feature interactions
Access Restrictions
All access restrictions applicable to Network Alternate Route Selection
(NARS)/Basic Alternate Route Selection (BARS) calls (including Class of
Service, Network Class of Service, Trunk Barring (TBAR), and New Flexible
Code Restriction (NFCR) restrictions based on digit manipulation) apply to a
redirected call from the receiving node to the requesting node. This means
that there are no limitations added to the access restriction checks for calls
being redirected by the Call Pickup Network Wide feature.
If the call is blocked because of any of these access restrictions on either the
receiving, tandeming, or requesting node, the originally called party is
re-rung and the party attempting to pick up the call receives overflow tone.
Attendant-Extended Calls
The Call Pickup Network Wide feature can be used to pick up
attendant-extended calls to a remote station.
Automatic Call Distribution (ACD)
The Call Pickup Network Wide feature cannot be used to pick up a call to an
ACD DN. Calls to ACD DNs will be skipped and queue scanning will search
for another ringing call.
A call to an non ACD DN on an ACD set can be picked up as a normal call.
A call transferred by an ACD agent can be picked up as a call transferred by
a normal set. In addition, it is possible to pick up as a normal call a call
originated by an ACD set on a non ACD DN key.
Call Back Queuing
A call redirected by the Call Pickup Network Wide feature cannot be subject
to Call Back Queuing.
Call Collision (Glare)
A call redirected by the Call Pickup Network Wide feature will be treated as
for normal ISDN calls. A new trunk will be found if possible; otherwise, the
requesting party will receive overflow tone.
Option 11C Compact Network Message Service Feature Guide