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Nortel Meridian 1 Option 11C Compact Features Manual
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Nortel Meridian 1 Option 11C Compact Features Manual

Nortel Meridian 1 Option 11C Compact Features Manual

Network message service feature guide
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Meridian 1
Option 11C Compact
Network Message Service Feature Guide
Document Number: P0884766
Release: 1.0
Date: June 1998
Year Publish FCC TM
This Nortel documentation is protected by copyright. It may not be copied in any form or medium except
puruant to the Nortel License to Copy Documentation ("License"). If a Licensehas been purchased, it will
be enclosed with this copy of Nortel documents.
© 1998
All rights reserved
Printed in Canada
Information is subject to change without notice. Northern Telecom reserves the right to make changes in design
or components as progress in engineering and manufacturing may warrant. This equipment has been tested
and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC rules, and the
radio interference regulations of Industry Canada. These limits are designed to provide reasonable protection
against harmful interference when the equipment is operated in a commercial environment. This equipment
generates, uses and can radiate radio frequency energy, and if not installed and used in accordance with the
instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a
residential area is likely to cause harmful interference in which case the user will be required to correct the
interference at their own expense.
Meridian 1 is a trademark of Nortel (Northern Telecom).
Option 11C Compact
Network Message Service Feature Guide

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Summary of Contents for Nortel Meridian 1 Option 11C Compact

  • Page 1 Date: June 1998 Year Publish FCC TM This Nortel documentation is protected by copyright. It may not be copied in any form or medium except puruant to the Nortel License to Copy Documentation ("License"). If a Licensehas been purchased, it will be enclosed with this copy of Nortel documents.

  • Page 2: Revision History

    Revision history June 1998 Issue 1.0 Option 11C Compact Network Message Service Feature Guide...
  • Page 3 P0884766 June 1998...

  • Page 4: Table Of Contents

    i of ii Contents About this guide ......Feature Implementation ..... Call Pickup Network Wide .
  • Page 5 ii of ii Contents P0884766 June 1998...

  • Page 6: About This Guide

    Page iii of ii About this guide This guide is intended to supplement the Option 11C Compact Centralized Services marketing package. The Option 11C Compact in this configuration does not contain Meridian Mail and has all the requirements to support Centralized Meridian Mail be using Network Message Service (NMS).
  • Page 7 Page iv of ii About this guide P0884766 June 1998...

  • Page 8: Feature Implementation

    Page 1 of 38 Feature Implementation This chapter describes Network Message Service (NMS) features and how to implement each feature in software. Information about other features and services provided with the Option 11C Compact can be found in the documentation provided with the system. Note: When only the term “Meridian 1"...
  • Page 9 Page 2 of 38 Feature Implementation With Call Pickup Network Wide, users must be assigned to the same Call Pickup group regardless of network location. Each Ringing Number Pickup Group may be linked to a Speed Call List (SCL) which is used when there is not an applicable local set to pick up.
  • Page 10 Feature Implementation Page 3 of 38 Feature interactions Access Restrictions All access restrictions applicable to Network Alternate Route Selection (NARS)/Basic Alternate Route Selection (BARS) calls (including Class of Service, Network Class of Service, Trunk Barring (TBAR), and New Flexible Code Restriction (NFCR) restrictions based on digit manipulation) apply to a redirected call from the receiving node to the requesting node.
  • Page 11 Page 4 of 38 Feature Implementation Call Park The Call Pickup Network Wide feature cannot be used to pick up parked calls. A recall of a parked call can be picked up, in which case the call is unparked and answered by the requesting party. Called Party Name Display Network Call Party Name Display information will be exchanged during Call Pickup Network Wide calls if the sets involved in the call would normally...
  • Page 12 Feature Implementation Page 5 of 38 Call Waiting Call Waiting calls cannot be picked up. Call Waiting Redirection A call that is redirected by the Call Waiting Redirection feature to the active set’s Call Forward No Answer DN may be picked up. Conference Call Pickup Network Wide may be used to pickup an enquiry call from a conference, subject to the same limitations as apply to Call Transfer.
  • Page 13 Page 6 of 38 Feature Implementation Off-Hook Queuing A call redirected by the Call Pickup Network Wide feature cannot be the subject of Off-Hook Queuing. Path Optimization Trunk Route Optimization Before Answer The Call Pickup Network Wide feature does not support Trunk Route Optimization Before Answer.
  • Page 14 Feature Implementation Page 7 of 38 Feature implementation LD 10 – Assign a Ringing Pickup Group number to an analog (500/2500 type) telephone, and define with the Class of Service which of the Call Pickup features are allowed to be activated from this station. Prompt Response Description...
  • Page 15 Page 8 of 38 Feature Implementation Prompt Response Description Change. TYPE aaaa Telephone type, where: aaaa = SL1, 2006, 2008, 2009, 2016, 2018, 2112, 2216, 2317, 2616, and 3000. Terminal Number. RNPG (0)-4095 Ringing Number Pickup Group (RNPG). If the RNPG is set to 0 (the default) on a station, it is not possible to pick up any call ringing this station from any other set.
  • Page 16 Feature Implementation Page 9 of 38 LD 15 - If the customer’s Ringing Number Pickup Group is two or more digits in length (as configured in LD10/11, in response to the RNPG prompt), it must be configured in the Customer Data Block (in response to the PKND prompt);...
  • Page 17 Page 10 of 38 Feature Implementation LD 18 – Configure a Speed Call List. This Speed Call List will be used by a Ringing Number Pickup Group (RNPG) or a set of RNPGs as a search list to scan the MCDN network. The Speed Call List entries should contain digits which can be used to route a network Call Pickup request to a remote node (e.g., mainly the ISDN PINX DNs of the remote nodes which will be scanned after a network Call Pickup...
  • Page 18 Feature Implementation Page 11 of 38 LD 18 – On a per customer basis, define the Ringing Number Pickup Groups that are network wide by linking them to one of the previous defined Speed Call Lists. Different RNPGs may be linked to different Speed Call Lists. Prompt Response Description...
  • Page 19 Page 12 of 38 Feature Implementation LD 15 – Define the customer’s Private Integrated Network Identifier (PNI) and Private Integrated Services Network Exchange (PINX) DN. Prompt Response Description Change. TYPE Networking data. CUST 0-31 Customer number. ISDN Allow ISDN for this customer. - PNI 1-32700 Define the Private Network Identifier.
  • Page 20 Feature Implementation Page 13 of 38 LD 16 – Configure the PNI on the route. This PNI must correspond to the one configured in LD 15 on the target (remote) node. Prompt Response Description Change. TYPE Route data block. ROUT 0-511 Route number.
  • Page 21 Page 14 of 38 Feature Implementation Press the DN key. • The DN key is lit. Press the RNP key. If the RNP key is pressed during the five seconds it is winking, Directed Call Pickup by DN is attempted. If the RNP key is dark when pressed, normal Ringing Number Pickup treatment takes place.
  • Page 22 Feature Implementation Page 15 of 38 Press the RNP key or dial SPRE + 3 or dial PURN FFC. • The RNP key is flashing. You are connected to the call. • The RNP key becomes dark. • For sets with display, refer to step 3 under “Display Call Pickup”. To answer a call in your Call Pickup group from an analog (500/2500 type) telephone: Lift the handset.
  • Page 23 Page 16 of 38 Feature Implementation To answer a call in another Call Pickup group from an analog (500/2500 type) telephone: Lift the handset. Dial SPRE + 94 or PUGR FFC. Dial the pickup group number. You are connected to the call. Directed Call Pickup by Directory Number (DN Pickup) To answer a call on a specified DN from a Meridian Digital Telephone: Lift the handset, or press a DN key.

  • Page 24: Network Call Identification

    Feature Implementation Page 17 of 38 Network Call Identification Refer to the Calling Line Identification feature in the 1.5 DTI/PRI Administration and Maintenance Guide provided with the Option 11C Compact system. Network Call Trace Network Call Trace is available to trace a network call and to diagnose network problems.
  • Page 25 Page 18 of 38 Feature Implementation Configuring Network Call Trace To configure Network Call Trace on the Meridian 1, log in to the system and do the following: — enter CLTA in response to prompt CLS in LD 10 or LD 11 to allow a telephone to trace calls Tracing a call A call can be traced from any attendant console or a telephone with CLTA...
  • Page 26 Feature Implementation Page 19 of 38 digits dialed when the call is rejected (STAT=REJ) DN xxx—DN of ringing set ENT xx—entry in the outgoing route list FCI x—free calling area index FRL x—facility restriction level IFC xxx—outgoing D-channel interface (LD 17 prompt IFC) D100 = Meridian DMS-100 D250 = Meridian DMS-250 ESS4 = AT&T ESS4...
  • Page 27 Page 20 of 38 Feature Implementation ANS = call answered BUSY = termination busy DIAL = call state is dialing (mainpm) ERR = error detected in this message OPULSE = digit outpulsing PROC = call proceeding through this node (tandem) REJ = call rejected or blocked REOR = call state is dialing (mainpm) RING = call ringing...
  • Page 28 Feature Implementation Page 21 of 38 The resulting trace information is output on the maintenance terminal: **** NCT # 22 **** NODE ORIG (SL1) SID 0 RLS 17 53 --- OUT --- TNS 0 0 5 1 DCH 5 IFC SL1 CREF 22 MODE PRI RTE 24...
  • Page 29 Page 22 of 38 Feature Implementation The resulting trace information is output on the maintenance terminal: **** NCT # 22 **** NODE ORIG (SL1) SID 0 RLS 17 53 --- OUT --- TNS 0 0 5 1 MODE UNKN --- STATE --- DGT 786000 STAT REJ LOC 99...
  • Page 30 Feature Implementation Page 23 of 38 Main call register: Word 0—MainPM/AuxPM Word 1—CRlink Word 2—Queue_In Word 3,4—Son_Types/Processes Word 5—Aux_CRlink Word 6—OrigType/TerType Word 7—TTR_TN Word 8—OrigTN Word 9—TerTN Word 10—CallFwdTN Word 11—DISA_Call/XFER_indication Word 12,13—CR_Dialed_DN Word 14—Digitload/Digitunload Word 15-20—digits Feature requirements Network Call Trace is limited to basic ISDN PRI calls across Meridian 1 private networks.

  • Page 31: Network Intercom (Hot Type D And Hot Type I Enhancements)

    Page 24 of 38 Feature Implementation Network Intercom (Hot Type D and Hot Type I Enhancements) Hot Line enables a designated telephone to place calls to a predetermined destination that may be internal or external to the Meridian 1. The call does not require attendant intervention.
  • Page 32 Feature Implementation Page 25 of 38 Operating parameters Hot Type I calls are not allowed on analog (500/2500 type) telephones. Hot Line keys cannot be defined for M3000 sets. A Hot Line key should not be defined on a station without a Prime DN and likewise should not be defined on the primary key.
  • Page 33 Page 26 of 38 Feature Implementation Busy Forward Status (BFS) In a Secretarial filtering scenario, the secretary’s BFS lamp also will reflect that the boss’ set is busy if the boss is on a Hot Type I call. Call Forward Hot Type I calls respect or override all kinds of Call Forward features (Busy, No Answer, All Calls, Internal, etc.) according to per-set definitions.
  • Page 34 Feature Implementation Page 27 of 38 Last Number Redial A Hot Line key cannot be redialed using the Last Number Redial feature. Make Set Busy Hot Type I calls terminating on a station in the Make Set Busy mode override Make Set Busy.
  • Page 35 Page 28 of 38 Feature Implementation Feature packaging The Network Intercom (Hot Type D and Hot Type I Enhancements) feature is included in Enhanced Hot Line (HOT) package 70. For Hot Type I in an ISDN network the following packages are required: —...
  • Page 36 Feature Implementation Page 29 of 38 Feature implementation LD 11 – Define Hot Type D and I keys and Classes of Service as follows: Prompt Response Description NEW, CHG, OUT Configure, change or remove. TYPE aaaa Telephone type where aaaa cannot = M3000. Terminal Number for the Option 11.
  • Page 37 Page 30 of 38 Feature Implementation LD 95 – Configure the Calling Party Name Display: Prompt Response Description NEW, CHG Configure or change. TYPE CPND Calling Party Name Display. CUST 0-31 Customer Number. NITC aaaa (NI) Non-Hot Line call. Indicates that the Hot Line call terminated as a normal call.

  • Page 38: Network Message Services - Meridian Mail

    Feature Implementation Page 31 of 38 Network Message Services - Meridian Mail Network Message Services - Meridian Mail allows a single Meridian Mail system to serve multiple network sites. Network Message Services offers network users complete call coverage regardless of their location in the customer's ISDN network.
  • Page 39 Page 32 of 38 Feature Implementation Network Message Services extends the value of ISDN Primary Rate Interface and ISDN Signalling Link networks by allowing shared access to Meridian Mail resources. The resources are used more efficiently and additional services are offered to network users. Note: Password Suppression is not supported across a Meridian 1 network.

  • Page 40: Network Message Services - Message Center

    Feature Implementation Page 33 of 38 Network Message Services - Message Center Network Message Services - Message Center extends the Message Center function to permit remote locations in a customer's network to be served by a single message center. Software messages are transported among Meridian 1/SL-1 PBXs via ISDN Primary Rate Interface or ISDN Signaling Link.

  • Page 41: Network Ring Again

    Page 34 of 38 Feature Implementation Network Ring Again Network Ring Again operates on stations called over the ISDN PRI network. The Network Ring Again feature allows a caller on station “A” encountering a busy signal at station “B” to be notified when the busy station “B” becomes available.
  • Page 42 Feature Implementation Page 35 of 38 Package Requirements The package requirements are as follows: ISDN option 145 option 145 Advanced Features option 148 (NTWK) Option 11C Compact Network Message Service Feature Guide...

  • Page 43: Trunk Optimization (Meridian-1 To Meridian-1 Only)

    Page 36 of 38 Feature Implementation Trunk Optimization (Meridian-1 to Meridian-1 only) Trunk Optimization provides better utilization of customer networking facilities. The Trunk Optimization feature allows the Meridian 1/SL-1 to optimize trunks for redirected calls before answer. Trunk Optimization works with Call Forward All Calls, Call Forward No Answer, Hunting, and Busy Conditions, and avoids unnecessary use of additional channels or trunks.
  • Page 44 Feature Implementation Page 37 of 38 Figure 2- Trunk Optimization example Station A, originating station Option 11 Station B, Option 11 originally dialed ISDN Option 11 Station C, terminating station Note: TRO does not apply to DID calls or calls originated by a non-ISDN TIE trunk.
  • Page 45 Page 38 of 38 Feature Implementation — the “called party” will see: • the originating number, • the originally called number, and • the reason for redirection Package Requirements The Trunk Optimization feature requires the following software options: ISDN option 145 NTWK option 148 option 146...
  • Page 46 Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at their own expense. Meridian 1 is a trademark of Nortel (Northern Telecom). Publication number: P0884766 Document release: 1.0...