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Esse-ti SIM.GATE 4G.VoLTE User Manual

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SIM.GATE 4G.VoLTE
User's manual
18/12/2023 7IS-80541

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Summary of Contents for Esse-ti SIM.GATE 4G.VoLTE

  • Page 1 SIM.GATE 4G.VoLTE User’s manual 18/12/2023 7IS-80541...

  • Page 2: Table Of Contents

    TABLE OF CONTENTS GENERAL INSTALLATION INSTRUCTIONS ......4 General Notes ................. 4 Making the installation ..............4 DESCRIPTION .................. 5 Features ....................6 LEDs ..................... 7 Hardware description ................8 INSTALLATION ................9 Inserting the SIM card ................9 Connecting the antenna................9 Connection to the telephone line............
  • Page 3 Relay use ..................32 Activation/Deactivation ............... 32 Pulse ....................32 Reading advanced device and radio cell parameters ....33 SMS/DTMF CONVERTeR .............. 34 Notification message ................35 SIGNALS ..................37 Tones .................... 37 Call signals ................... 38 LED ....................38 4G LTE/GSM signal indicator LED (GREEN) ........

  • Page 4: General Installation Instructions

    • The product must be EXCLUSIVELY used for the purpose it was designed for. Esse-ti shall not be responsible for damages arising from improper use. • The product has been designed in compliance with the regulations in force and must be installed in systems that comply with the provisions of law.

  • Page 5: Description

    DESCRIPTION SIM.GATE 4G.VoLTE SIM.GATE 4G.VoLTE is a device that, connected to a fixed telephone or to the PSTN input terminals of a PABX or autodialer, allows you to make and receive calls over the 4G LTE/GSM network. SIM.GATE 4G.VoLTE gateway comes with built-in backup batteries and a relay output which can be activated either locally or remotely via SMS.

  • Page 6: Features

    Features • Local programming via telephone (DTMF tones) • Remote programming via SMS • Reading of programming codes via SMS • Data connection and voice call simultaneously • 2G fallback • Display of caller identification • Automatic country setting • Clock setting •...

  • Page 7: Leds

    • 2 W transmission power • 230 Vac external adapter input • 12 Vdc power supply input • NiMH 800 mAh 7,2 V back up battery • Relay output • External antenna (cable length = 2 m) • External adapter (230 Vac 50 Hz input; 12 Vdc 500 mA output; CE mark) LEDs The gateway is equipped with 4 visible LEDs.

  • Page 8: Hardware Description

    Hardware description Remove the cover. ➢ ANTENNA cable connector SIM CARD housing with front panel LED indicating signal strength (green), LED indicating device operation status (red), LED indicating line status / data transmission (white) and LED indicating power supply status (blue) Telephone line output (RJ11 connector) for telephone set connection or autodialer/PABX analogue line connection 230 Vac external adapter input...

  • Page 9: Installation

    INSTALLATION Inserting the SIM card Before inserting or replacing the SIM card, always make sure that the gateway has been disconnected from the mains and battery and that no electrostatic discharge is present in order to avoid damaging it. Take all necessary measures to avoid electrostatic discharge. Slide the SIM card housing cover downward until it unblocks and ➢...

  • Page 10: Connection To The Telephone Line

    Position the antenna with magnetic base so that any metal ➢ surfaces do not block the signal. Connection to the telephone line Connect the gateway to a standard telephone or to the PSTN input ➢ terminals of a PABX or autodialer via the RJ-11 connector (D in the picture at page 8).

  • Page 11: Connection To The Power Supply

    Connection to the power supply Power supply via 230 Vac / 12 Vdc external adapter Connect the external adapter to the specific input (E in the picture ➢ at page 8). Connect the backup batteries to the dedicated input (I in the ➢...

  • Page 12: Turning The Gateway On

    Turning the gateway on Power-up the gateway. ➢ Wait 30 seconds after power-up to give time for the gateway to ➢ register correctly with the 4G LTE/GSM network. Make sure the red LED (device status) flashes as shown in chapter ➢...

  • Page 13: Gateway Mounting Operations

    Gateway mounting operations Check the 4G LTE/GSM signal strength through the green ➢ indicator LED (see chapter “Signals”, page 38) and identify an area where the signal is strong enough. Note: the signal strength may vary according to the network provider.

  • Page 14: Installation Recommendations

    Installation recommendations • The gateway must be installed in a location where the radio signal allows for using the network. 4G LTE/GSM • It is advisable to leave plenty of space around the gateway for maintenance operations. • Do not install the gateway outdoors, since it lacks protection against weather conditions that can damage the gateway (water, humidity, etc.).

  • Page 15: Programming

    PROGRAMMING Programming can be carried out locally via a multi-frequency telephone or remotely via SMS. ROGRAMMING BY TELEPHONE Connect a standard telephone to the gateway via the RJ-11 ➢ connector (D in the picture at page 8) or using the TEL terminals (F in the picture at page 8).
  • Page 16 PROGRAMMING BY TELEPHONE TELEPHONE LINE X: option, from 0 to 1 VOLTAGE 0= 36 Vdc (TEL terminals **061*X# 1= 52 Vdc and RJ-11 2= 36 Vdc with polarity reversal connector) 3= 52 Vdc with polarity reversal X…X: country calling code of the country **009*X…X# COUNTRY where the gateway is installed...
  • Page 17 PROGRAMMING BY TELEPHONE **105*# Enabling Disabling XXX: MCC of your telephone operator Y…Y: MNC of your telephone operator ROAMING **105*XXXY...Y# (when roaming is disabled, in case the gateway registers with a different provider than the programmed, it is not possible to make or receive any calls) Default: roaming enabled X…X: telephone number appointed for:...
  • Page 18 PROGRAMMING BY TELEPHONE X…X: old password (max. 3 digits) PROGRAMMING **019*X…X*Y…Y# Y…Y: new password (max. 3 digits) PASSWORD 0 factory default Enabling **053*X…X# X…X: days before SIM expiration, from 1 to SIM CARD EXPIRATION **053*# Disabling CHECK Default: check disabled X: option, from 0 to 1 **050*X# 0= check enabled...
  • Page 19 PROGRAMMING BY TELEPHONE X: option, from 0 to 6 0= notifications disabled 1= the relay is deactivated in case of external power failure 2= the relay is deactivated in case of mobile RELAY-BASED network loss NOTIFICATION 3= the relay is deactivated in case of OF EXTERNAL external power failure or in case of POWER FAILURE...
  • Page 20 PROGRAMMING BY TELEPHONE ENTERING NUMBER TO CALL **026*X*Y…Y# X: table position, from 1 to 6 Y…Y: telephone number DELETING NUMBER TO CALL **026*X*# X: table position, from 1 to 6 AUTOMATIC **026*# DELETING ALL NUMBERS TO CALL CONVERTER OF DIALED ENTERING DIALED NUMBER TELEPHONE **025*X*Y…Y#...

  • Page 21: Sim Card Expiration Check

    SIM card expiration check If the SIM card expiration check is enabled, when the preset days have passed, a notification SMS is sent with the following text message: “SIM expiring”. Note: the days internal counter stops when the gateway is powered off and restarts at the next power on.

  • Page 22: External Power Failure Control

    External power failure control If the control on external power failure is enabled, the gateway constantly controls the external power supply (230 Vac or 12 Vdc). If the external power failure lasts longer than the preset time interval, a notification SMS is sent with the following text message: “External power failure”.

  • Page 23: Automatic Converter Of Selected Telephone Number

    Automatic converter of selected telephone number If the function is enabled the gateway, instead of calling the telephone number dialed from the connected telephone (autodialer or other telephone device), forwards the call to a previously set number. It is possible to pre-set up to 6 telephone numbers to call, each of which can be combined, through programming and / or automatic learning procedure, a dialed number.
  • Page 24 Matching telephone numbers automatically Enter the number to be called in a table location using ➢ programming code 026. Enter the dialed number, to be associated, in the same table ➢ location using programming code 025. Automatic learning procedure The auto-learning procedure allows to match automatically each preset number with the numbers dialed by the connected telephone (autodialer or other telephone device) with the gateway.

  • Page 25: Programming Via Sms

    ROGRAMMING VIA Programming via SMS is possible by any mobile phone or other device supporting SMS. In case the administrator number has been previously set, programming via SMS is only allowed from such telephone number. An SMS notifying that programming has been completed will be sent back by the gateway to the same telephone number that forwarded the programming SMS.
  • Page 26 Programming Code (c…c) CLIR temporary setting 016*X# Enabling roaming service 105*# Disabling roaming service 105*XXXY…Y# Reading roaming service status 105?# Setting telephone number for notification service 040*X…X# Deleting notification number 040*# Reading notification number 040?# Notification mode setting 045*X# Reading notification mode 045?# Notifications test 047*X#...
  • Page 27 Programming Code (c…c) Reading time of periodic test 075?# Duration of CLI call 076*XX# Reading duration of CLI call 076?# Enabling periodic test 077*1# Disabling periodic test 077*0# Forcing periodic test 077*2# Reading periodic test status 077?# Entering preset number 026*X*Y…Y# Deleting preset number 026*X*#...

  • Page 28: Notification Message Format

    Notification message format The format of the message notifying the user or the administrator who previously sent out a programming SMS, is the same as the programming message format. SMS notifying an accepted command: ET?IL3*xxx#c..c# SMS notifying a rejected command: ET?IL3*xxx#c..cERR# Example: outgoing SMS to enable battery check and to set the following...

  • Page 29: Services

    SERVICES NCOMING CALLS Allows you to answer incoming calls. Upon receiving a phone call, the LED indicating the line status (white) will blink shortly 4 times every 4 seconds as described at chapter “Signals” (see page 39) and the telephone will be ringing. Pick up the handset to answer the call.

  • Page 30: Measuring The Signal Level

    EASURING THE SIGNAL LEVEL This procedure allows you to check the 4G LTE/GSM signal level through your telephone. Lift the handset and dial **030#. ➢ Wait for the signal reading. ➢ The gateway will send a number of short tones corresponding to the signal level: Tones Quality...

  • Page 31: Reading The Days Missing To Sim Card Expiration

    EADING THE DAYS MISSING TO CARD EXPIRATION This procedure allows you to check how many days until the SIM card expiration. Lift the handset and dial **054#. ➢ After the confirmation tone hang up. ➢ After receiving the request, the gateway will send an SMS to the number programmed to be alerted.

  • Page 32: Relay Use

    ELAY USE This programming only applies when the relay is not used to signal the external power supply and/or 4G LTE/GSM network failure. Activation/Deactivation Allows you to activate or deactivate the relay. Lift the handset and dial: **092*. ➢ Enter: ➢...

  • Page 33: Reading Advanced Device And Radio Cell Parameters

    ET-IL3 programming string start *xxx# password string (default xxx = 0) SIM.GATE 4G.VoLTE will send one or two SMS to the number that sent the request with the following data: String Meaning (the values shown are for illustrative purposes)

  • Page 34: Sms/Dtmf Converter

    SMS/DTMF CONVERTER This function allows the remote programming, via SMS, of any device that can be programmed remotely via DTMF. When an SMS containing the “DTMF” header arrives, SIM.GATE 4G.VoLTE simulates an incoming call to the autodialer (or other telephone device) connected to the RJ-11 connector (or TEL terminal) and, after the answer, converts the received SMS text into DTMF.

  • Page 35: Notification Message

    Notification message An SMS notification of the operation performed will be sent back by SIM.GATE 4G.VoLTE to the same telephone number that forwarded the programming SMS. The SMS notification may contain the following information: DTMF header characters the device answered the simulated call from SIM.GATE...
  • Page 36 SIM.GATE 4G.VoLTE Notification SMS: DTMFONH Meaning: the device did not answer the simulated call from SIM.GATE 4G.VoLTE Notification SMS: DTMFOFHT12ONH Meaning: the device answered the call but interrupted the communication after receiving sequence 12.

  • Page 37: Signals

    SIGNALS ONES Dialling It indicates that the gateway is ready for dialing. Dissuasion It indicates that t he gateway has not properly registered with the 4G LTE/GSM delay in dialling or the end of conversation or an access to provider or a services not permitted.

  • Page 38: Call Signals

    It indicates good signal level. It indicates high signal level. It indicates no signal. ALL SIGNALS It indicates an incoming call. 4G LTE/GSM signal indicator LED (GREEN) It indicates no signal. It indicates low signal level (2G/4G network – VoLTE not available). It indicates medium signal level (2G/4G network –...

  • Page 39: Device Status Indicator Led (Red)

    It indicates medium signal level (4G network – VoLTE available). It indicates good signal level (4G network – VoLTE available). It indicates high signal level (4G network – VoLTE available). Device status indicator LED (RED) It indicates the gateway has not been correctly registered with the network, the SIM card is protected by the PIN code or other problems.

  • Page 40: Power Supply Status Indicator Led (Blue)

    Power supply status indicator LED (BLUE) It indicates that the external power supply is connected and the battery guarantees more than 7-hour operation in idle state. It indicates that the external power supply is connected and the battery guarantees up to 7-hour operation in idle state. It indicates that the external power supply is connected and the battery guarantees 2-hour operation in idle state.

  • Page 41: Trouble Shooting Guide

    TROUBLE SHOOTING GUIDE This section shows a list of solutions to the most commonly encountered problems. Detected problem Root cause Solution All LEDs are unlit Gateway not supplied Check power supply SIM card not present or Correctly insert the SIM card in not correctly inserted the dedicated location SIM card locked by PIN...

  • Page 42: Frequencies

    FREQUENCIES Operating frequencies depend on the radio module installed in the gateway. Market EMEA (Europe, Middle East and Africa) 4G bands B1, B3, B5, B7, B8, B20 2G bands B3, B8 Cat 1 Page 42...

  • Page 43: Eu Declaration Of Conformity

    EU DECLARATION OF CONFORMITY Hereby, Esse-ti S.r.l. declares that the equipment type SIM.GATE 4G.VoLTE is in compliance with Directive 2014/53/EU. The full text of the EU declaration of conformity is available from the following Internet address: https://www.esse-ti.it/en/dichiarazioni-di-conformita Page 43...
  • Page 44 Esse-ti s.r.l. via G. Capodaglio, 9 62019 Recanati (MC), ITALY +39 071 7506066 support@esse-ti.it www.esse-ti.it...

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