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Esse-ti 4G.VoLTE Switch User Manual

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User's manual
03/04/2023 7IS-80575

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Summary of Contents for Esse-ti 4G.VoLTE Switch

  • Page 1 User’s manual 03/04/2023 7IS-80575...

  • Page 2: Table Of Contents

    TABLE OF CONTENTS GENERAL INSTALLATION INSTRUCTIONS ......4 General Notes ................. 4 Making the installation ..............4 DESCRIPTION .................. 5 Features ....................6 LEDs ..................... 7 Hardware description ................8 INSTALLATION ................9 Inserting the SIM card ................9 Connecting the antenna................9 Connection to the telephone line............
  • Page 3 Reading the battery status ............33 Relay use ..................33 Activation/Deactivation ............... 33 Pulse ....................34 Reading advanced device and radio cell parameters ....35 SMS/DTMF CONVERTeR .............. 36 Notification message ................37 SIGNALS ..................39 Tones .................... 39 Call signals ................... 40 LEDs ....................

  • Page 4: General Installation Instructions

    • The product must be EXCLUSIVELY used for the purpose it was designed for. Esse-ti shall not be responsible for damages arising from improper use. • The product has been designed in compliance with the regulations in force and must be installed in systems that comply with the provisions of law.

  • Page 5: Description

    DESCRIPTION 4G.VOLTE SWITCH is a device that, connected to a fixed telephone or to the PSTN input terminals of a PABX or autodialer, allows you to make and receive calls over the 4G LTE/UMTS/GSM network. 4G.VOLTE SWITCH comes with built-in backup batteries, a relay...

  • Page 6: Features

    Features • Local programming via telephone (DTMF tones) • Remote programming via SMS • Reading of programming codes via SMS • Data connection and voice call simultaneously • 3G / 2G fallback • Display of caller identification • Automatic country setting •...

  • Page 7: Leds

    • Line status indicator LED • 4G LTE/UMTS/GSM module • 2 W transmission power • 230 Vac external adapter input • 12 or 24 Vdc power supply input • NiMH 800 mAh 7,2 V back up battery • Intercom input •...

  • Page 8: Hardware Description

    Hardware description Remove the cover. ➢ ANTENNA cable connector SIM CARD housing LED indicating device operation status (red), LED indicating data transmission (yellow), LED indicating power supply status (blue), LED indicating signal strength (green) and LED indicating line status (white) Intercom input (terminal block) for connecting a dedicated telephone for communication and programming of the connected autodialer Intercom input (RJ11 connector) for connecting a dedicated telephone for...

  • Page 9: Installation

    INSTALLATION Inserting the SIM card Before inserting or replacing the SIM card, always make sure that the gateway has been disconnected from the mains and battery and that no electrostatic discharge is present in order to avoid damaging it. Take all necessary measures to avoid electrostatic discharge. Slide the SIM card housing cover downward until it unblocks and ➢...

  • Page 10: Connection To The Telephone Line

    Position the antenna with magnetic base so that any metal ➢ surfaces do not block the signal. Connection to the telephone line Connect the gateway to a standard telephone or to the PSTN input ➢ terminals of a PABX or autodialer via the LINE RJ-11 connector (F in the picture at page 8).

  • Page 11: Connection To The Power Supply

    Connection to the power supply Power supply via 230 Vac / 12 Vdc external adapter Connect the external adapter to the specific input (G in the picture ➢ at page 8). Connect the backup batteries to the dedicated input (M in the ➢...

  • Page 12: Turning The Gateway On

    Turning the gateway on Power-up the gateway. ➢ Wait 30 seconds after power-up to give time for the gateway to ➢ register correctly with the 4G LTE/UMTS/GSM network. Make sure the red LED (device status) flashes as shown in chapter ➢...

  • Page 13: Gateway Mounting Operations

    Gateway mounting operations Check the 4G LTE/UMTS/GSM signal strength through the green ➢ indicator LED (see chapter “Signals”, page 41) and identify an area where the signal is strong enough. Note: the signal strength may vary according to the network provider.

  • Page 14: Programming

    PROGRAMMING Programming can be carried out locally via a multi-frequency telephone or remotely via SMS. ROGRAMMING BY TELEPHONE Connect a standard telephone to the gateway via the LINE ➢ connector (F in the picture at page 8) or using the LINE terminals (H in the picture at page 8).
  • Page 15 PROGRAMMING BY TELEPHONE TELEPHONE LINE X: option, from 0 to 1 VOLTAGE **61*X# 0= 36 Vdc (LINE terminal 1= 52 Vdc and connector) X…X: country calling code of the country **09*X…X# where the gateway is installed COUNTRY SETTING Default: automatic country setting X: option, from 1 to 2 1= mobile network line tones 2= line tones generated by 4G.VoLTE...
  • Page 16 NOTIFICATIONS ON E-STANT WEB Default: notifications disabled e-stant web Instructions to use can be downloaded at the following link: http://webshare.esse-ti.it/guide.zip X…X: telephone number appointed for SMS notifications of SIM card expiration, battery, **40*X…X*X…X# external power failure/restore, mobile NOTIFICATION network restore and for SMS reading SIM...
  • Page 17 PROGRAMMING BY TELEPHONE Enabling **53*X…X# X…X: days before SIM expiration, from 1 to SIM CARD EXPIRATION **53*0# Disabling CHECK Default: check disabled X: option, from 0 to 1 **5X# 0= check enabled 1= check disabled X: option, from 0 to 7 0= 7 h 1= 6 h e 30’...
  • Page 18 PROGRAMMING BY TELEPHONE X: option, from 0 to 6 0= notifications disabled 1= the relay is deactivated in case of external power failure 2= the relay is deactivated in case of mobile RELAY-BASED network loss NOTIFICATION 3= the relay is deactivated in case of OF EXTERNAL external power failure or in case of POWER FAILURE...
  • Page 19 PROGRAMMING BY TELEPHONE ENTERING NUMBER TO CALL **26*X…X*Y*Z… X…X: programming password Y: table position, from 1 to 6 Z*Z…Z# Z…Z: telephone number DELETING NUMBER TO CALL **26*X…X*Y# X…X: programming password Y: table position, from 1 to 6 DELETING ALL NUMBERS TO CALL AUTOMATIC **26*X…X*# X…X: programming password...
  • Page 20 PROGRAMMING BY TELEPHONE X: option, from 0 to 128 0= all codecs enabled 1= FR enabled 2= EFR enabled VOICE CALLS 4= HR enabled **15*X…X# CODEC SETTING 8= AMR-FR enabled 16= AMR-HR enabled 32= GSM-AMR-WB enabled 64= UMTS-AMR-NB enabled 128= UMTS-AMR-WB enabled X…X: AMR-WB mode (configurable as a bitmask: 0x1 - Mode 0 (6.60 kbps)

  • Page 21: Sim Card Expiration Check

    PROGRAMMING BY TELEPHONE X: option, from 0 to 6 0= GSM 1= GSM / UMTS COMMUNICATION 2= UMTS TECHNOLOGY **33*X# 3= LTE SETTING 4= UMTS / LTE 5= GSM / LTE 6= GSM / UMTS / LTE X: option, from 0 to 1 INTERCOM 0= the call in progress is disconnected SETTING WHEN...

  • Page 22: External Power Failure Check

    following text message: “Low battery”. The gateway sends out one notification SMS only. A new SMS will be sent out if the charge status rises and goes again below the previously-set threshold. The built-in backup batteries ensure 8 operating hours in idle mode and 2 operating hours in conversation mode.

  • Page 23: Periodic Test

    Periodic test If the periodic test is enabled, the gateway sends, with programmable frequency, an SMS or a CLI call to the set number. The SMS is sent with the following text message: “Periodical test message”. Note: the CLI call is a call that does not need to be answered.
  • Page 24 Example: preset table: Selected tel. number Preset tel. number Location (code 25) (code 26) 3331234567 0717506065 3339876543 0717506066 0733434343 0717506067 0733445566 0717506068 0733778899 0717506069 0733001122 0717506070 - when selecting tel. number 3331234567, the gateway will make a call to 0717506065 - when selecting number 3339876543 , the gateway will make a call to 0717506066 - etc.
  • Page 25 If not, it will match the dialed number to the first available preset number and will make a call to it. In case there are not available preset numbers, but it’s still possible to make associations, the dialed number will be automatically matched with the first preset number.

  • Page 26: Programming Via Sms

    ROGRAMMING VIA Programming via SMS is possible by any mobile phone or other device supporting SMS. In case the administrator number has been previously set, programming via SMS is only allowed from such telephone number. An SMS notifying that programming has been completed will be sent back by the gateway to the same telephone number that forwarded the programming SMS.
  • Page 27 Programming Code (c…c) Clock enabling 7*1*GGMMAA*HHMM# Clock disabling 7*0# Clock enable reading CLIR permanent setting 6*X# Reading CLIR permanent status CLIR temporary activation CLIR temporary deactivation Enabling roaming service 5*1# Disabling roaming service 5*0*XXXY…Y# Reading roaming service status e-stant web Enabling notifications on 02*1# e-stant web...
  • Page 28 Programming Code (c…c) Reading periodic test number Periodic test mode 73*X# Reading periodic test mode Periodic test frequency 74*XX# Reading periodic test frequency Time of periodic test 75*HHMM# Reading time of periodic test Duration of CLI call 76*XX# Reading duration of CLI call Enabling periodic test 77*1# Disabling periodic test...

  • Page 29: Notification Message Format

    Programming Code (c…c) Restoring default settings Reset Measuring the 4G LTE/UMTS/GSM signal level Reading days to SIM card expiration Reading battery status Reading relay status Relay activation 92*X# Relay pulse 93*XX# Reading advanced device and radio cell parameters Example: it is required to enable battery check and to set the telephone number for notifications.

  • Page 30: Services

    SERVICES NCOMING CALLS Allows you to answer incoming calls. Upon receiving a phone call, the LED indicating the line status (white) will blink shortly 4 times every 4 seconds as described at chapter “Signals” (see page 42) and the telephone will be ringing. Pick up the handset to answer the call.

  • Page 31: Intercom

    To connect to the autodialer, lift the handset connected to the ➢ INTERCOM input. 4G.VoLTE Switch simulates an incoming call to the autodialer (or other telephone device) connected and, after the answer, it allows you to communicate or to programme the autodialer (according to its...

  • Page 32: Reading The Days Missing To Sim Card Expiration

    Since the signal can be subject to variations, we recommend repeating the code **30#, 2 or 3 times a few seconds apart, in order to have a reliable measurement. Note: in case of low signal, we recommend installing the gateway in a different area with a better signal. Note: if you receive the “no signal”...

  • Page 33: Reading The Battery Status

    EADING THE BATTERY STATUS This procedure allows you to check the battery status through your telephone. Lift the handset and dial: **91#. ➢ The gateway will send a number of short tones corresponding to the guaranteed number of operating hours in idle mode: Tones Hours in idle mode No tones...

  • Page 34: Pulse

    Pulse Allows you to activate or deactivate the relay for a specific time. Lift the handset and dial: **93*. ➢ Enter the length of the pulse in seconds (01 ~ 99). ➢ Dial # to confirm. ➢ After the confirmation tone hang up. ➢...

  • Page 35: Reading Advanced Device And Radio Cell Parameters

    ET-IL2 programming string start *xxx# password string (default xxx = 0) 4G.VoLTE Switch will send one or two SMS to the number that sent the request with the following data: String Meaning (the values shown are for illustrative purposes)

  • Page 36: Sms/Dtmf Converter

    DTMF header characters x…x programming sequence of the device connected to 4G.VoLTE Switch Every space in the SMS text is converted into a 2-second pause. The text of the SMS must not exceed 160 characters in length. Example: SMS to enable battery check and to enable the filter in a Helpy...

  • Page 37: Notification Message

    Successful programming is dependent on the status of the autodialer (or telephone device) and is in no way attributable to the 4G.VoLTE Switch. WARNING 4G.VoLTE Switch does not check in any way whether a transmitted programming code has been accepted or rejected. Notification message An SMS notification of the operation performed will be sent back by 4G.VoLTE Switch to the same telephone number that forwarded the...
  • Page 38 4G.VoLTE Switch Notification SMS: DTMFONH Meaning: the device did not answer the simulated call from 4G.VoLTE Switch Notification SMS: DTMFOFHT12ONH Meaning: the device answered the call but interrupted the communication after receiving sequence 12.

  • Page 39: Signals

    SIGNALS ONES Note: the following tones may vary depending on country of installation. Dialling It indicates that the gateway is ready for dialing. Dissuasion It indicates that t he gateway has not properly registered with the 4G delay in dialling or the end of conversation or LTE/UMTS/GSM provider or a an access to services not permitted.

  • Page 40: Call Signals

    Mobile signal level It indicates no signal. It indicates low signal level. It indicates medium signal level. It indicates good signal level. It indicates high signal level. ALL SIGNALS It indicates an incoming call. Page 40...

  • Page 41: Leds

    4G LTE/UMTS/GSM signal indicator LED (GREEN) It indicates no signal. It indicates low signal level (2G/3G/4G network – VoLTE not available). It indicates medium signal level (2G/3G/4G network – VoLTE not available). It indicates good signal level (2G/3G/4G network – VoLTE not available). It indicates high signal level (2G/3G/4G network –...

  • Page 42: Device Status Indicator Led (Red)

    Device status indicator LED (RED) It indicates the gateway has not been correctly registered with the network, the SIM card is protected by the PIN code or other problems. It indicates the gateway is correctly registered to the network. Line status indicator LED (WHITE) It indicates that the line is in use or that a data connection is in progress.

  • Page 43: Power Supply Status Indicator Led (Blue)

    Power supply status indicator LED (BLUE) It indicates that the external power supply is connected and the battery guarantees more than 7-hour operation in idle state. It indicates that the external power supply is connected and the battery guarantees up to 7-hour operation in idle state. It indicates that the external power supply is connected and the battery guarantees 2-hour operation in idle state.

  • Page 44: Trouble Shooting Guide

    11 plug is insufficient voltage”) telephone line The autodialer Set line tone generation by The autodialer performs connected to gateway 4G.VoLTE Switch (see a tone detection over the does not succeed in programming “Line tones” telephone line forwarding a call option 2 )

  • Page 45: Frequencies

    FREQUENCIES Operating frequencies depend on the radio module installed in the gateway. Market EMEA (Europe, Middle East and Africa) 4G bands B1, B3, B7, B8, B20, B28A 3G bands B1, B3, B8 2G bands B3, B8 Cat 1 Market APAC (Asia, Pacific) 4G bands B1, B3, B5, B8, B18, B19, B28 3G bands...

  • Page 46: Eu Declaration Of Conformity

    EU DECLARATION OF CONFORMITY Hereby, Esse-ti S.r.l. declares that the equipment type 4G.VoLTE Switch is in compliance with Directive 2014/53/EU. The full text of the EU declaration of conformity is available from the following Internet address: https://www.esse-ti.it/en/dichiarazioni-di-conformita Page 46...
  • Page 47 Page 47...
  • Page 48 Esse-ti s.r.l. via G. Capodaglio, 9 62019 Recanati (MC), ITALY tel. +39 071 7506066 support@esse-ti.it www.esse-ti.it...

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