Brother MFC-9440CN User Manual
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Brother MFC-9440CN User Manual

Brother MFC-9440CN User Manual

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See also: Service Manual , Software User Manual
USER'S GUIDE
MFC-9440CN
MFC-9450CDN
Version 0
USA/CAN

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Summary of Contents for Brother MFC-9440CN

  • Page 1 USER’S GUIDE MFC-9440CN MFC-9450CDN Version 0 USA/CAN...
  • Page 2 offers.

  • Page 3: Brother Numbers

    offers.

  • Page 4: Ordering Accessories And Supplies

    For best quality results use only genuine Brother accessories, which are available at most Brother retailers. If you cannot find the accessory you need and you have a Visa, MasterCard, Discover, or American Express credit card, you can order accessories directly from Brother. (You can visit us online for a complete selection of the Brother accessories and supplies that are available for purchase.)

  • Page 5: Usa And Canada

    Under the supervision of Brother Industries Ltd., this manual has been compiled and published, covering the latest product descriptions and specifications. The contents of this manual and the specifications of this product are subject to change without notice. Brother reserves the right to make changes without notice in the specifications and materials...
  • Page 6 Supply Brother or the Brother Authorized United States (and does not include Service Center with a copy of your dated bill of shipping outside the United States). sale showing that this Product was purchased within the U.S.
  • Page 7 Brother sign the same piece of paper in which we (1) refer What you must provide: to this Product and your bill of sale date, (2) describe the change to this warranty and Reasonable cooperation with the Brother (3) agree to make that change.
  • Page 8 FAX ON-SITE WARRANTY (Canada only) For a limited on-site warranty of 1 year labour and parts from the date of purchase, Brother International Corporation (Canada) Ltd. (“Brother”), or its authorized on-site service providers, will repair or replace (at Brother’s sole discretion) this Laser Printer/MFC/Fax machine free of charge if defective in material or workmanship.

  • Page 9: Table Of Contents

    Loading paper and documents Loading paper and envelopes ................9 Loading plain paper in the paper tray .............. 9 Loading envelopes, labels or other media in the multi-purpose tray (MP tray)....................11 Acceptable paper and other media..............12 Recommended paper ..................12 Type and size of paper ..................12...
  • Page 10 Setting the print density .................44 Additional receiving operations ................44 Printing a reduced incoming fax ..............44 Setting the fax receive stamp (black & white only) ........44 Receiving a fax at the end of a conversation..........45 Printing a fax from the memory ..............45...
  • Page 11 Storing one-touch dial numbers..............56 Storing speed-dial numbers................57 Changing one-touch and speed-dial numbers..........57 Setting up groups for broadcasting..............58 Dialing access codes and credit card numbers ..........59 Pause ......................59 Tone or pulse (Canada only) .................59 Remote fax options (black & white only) Fax forwarding .....................60...
  • Page 12 Using the Options key ...................74 Improving copy quality ...................75 Sorting copies using the ADF ................75 Adjusting brightness, contrast and color............76 Making N in 1 copies (page layout) ...............77 Tray selection ....................78 Out of memory message ..................79 Section IV Walk-up printing Printing photos from a digital camera Before using PictBridge ..................82...
  • Page 13 Supported file formats..................86 ® Creating a PRN or PostScript 3 ™ file for direct printing ........86 Printing data directly from the USB flash memory drive ........87 Understanding the error messages ..............88 Section V Software Software and network features How to read HTML User’s Guide.................90...
  • Page 14 Improving the print quality ................115 Setting dial tone detection ................126 Telephone line interference .................126 Error and maintenance messages ..............127 Checking if the machine has faxes in its memory ........132 Transferring faxes to another fax machine ..........132 Transferring faxes to your PC..............132 Document jams....................133 Paper jams ....................134...
  • Page 15 General......................214 Print media......................216 Fax........................217 Copy ........................218 Scan ........................219 Print ........................220 Interfaces ......................220 PictBridge ......................221 Direct print feature ..................... 221 Computer requirements ..................222 Consumable items ..................... 223 Ethernet wired network ..................224 Glossary Index xiii...
  • Page 17 Section I General General information Loading paper and documents General setup Security features...

  • Page 18: General Information

    Accessing the User’s documentation Guides Thank you for buying a Brother machine! This User’s Guide does not contain all the Reading the documentation will help you information about your machine. The make the most of your machine. advanced features of the Printer, Network, Scanner, and PC Fax are explained in the Software and Network User’s Guides that you...

  • Page 19: Viewing Documentation

    This format is recommended for then click User’s Guides in HTML format. viewing on your computer. If you have not installed the software, you can PDF documents (4 manuals): find the documentation by following the PDF User’s Guide for stand-alone instructions below: operations, Software User’s Guide,...
  • Page 20 Guide. The PDF format is recommended for printing the manuals. Double-click Brother Solutions Center icon to go to the Brother Solutions Center, where you can view or download the PDF documents. (Internet access and PDF Reader software are required.) How to find scanning instructions There are several ways you can scan Double-click the Documentation icon.

  • Page 21: Accessing Brother Support (For Windows ® )

    Accessing Brother support ® (for Windows You can find all the contacts you will need, such as Web support (Brother Solutions Center), Customer Service and Brother Authorized Service Centers in Brother numbers on page i and on the Brother CD- ROM.

  • Page 22: Control Panel Overview

    Press to scroll through the menus and options. previously stored numbers. b Search/Speed Dial Shift Lets you look up and dial numbers that are in Lets you access One-Touch numbers 9 to 16 the quick-dial memory. when held down. You can search the stored number...
  • Page 23 Cancels a programmed print job and clears Hook print data in machine’s memory. Press before dialing if you want to make sure a fax machine will answer, and then press Black Start or Color Start. Also, press this key after you pick up the handset of an external telephone during the F/T ring (fast double- rings).

  • Page 24: Data Led Indications

    Chapter 1 Data LED indications The Data LED (light emitting diode) will flash and turn on or off depending on the machine’s status. LED Status Machine Status Description LED is off. Ready Mode The power switch is off or there is no print data in the machine.

  • Page 25: Loading Paper And Documents

    The machine can feed paper from the flap (1). standard paper tray, optional lower tray or multi-purpose tray. When printing on plain paper 16 to 28 lb (60 to 105 g/m ) use the paper tray. For printing on other types of media use the MP tray (multi-purpose tray).
  • Page 26 Push the paper tray firmly back into the release lever (1), slide the paper guides machine. to fit the paper size. Make sure that the guides are firmly in the slots. Fan the stack of paper well to avoid paper feeding problems.

  • Page 27: Loading Envelopes, Labels Or Other Media In The Multi-Purpose Tray (Mp Tray)

    Use the MP tray when printing envelopes, labels, and thick paper. Before loading, press the corners and sides of the envelopes to make them as flat as possible. Put the envelopes (up to 3) or media in the MP tray with the top edge first and the print side face up.

  • Page 28: Acceptable Paper And Other Media

    To get the best print quality, we suggest using Standard paper tray the following paper. Since the standard paper tray is a universal type, you can use any of the paper sizes (one Paper Type Item paper type and size at a time) listed in the...

  • Page 29: Paper Capacity Of The Paper Trays

    Loading paper and documents The names for the paper trays in the printer driver and this Guide are as follows: Tray and optional unit Name Standard paper tray Tray 1 Optional lower tray Tray 2 Multi-purpose tray MP tray Paper capacity of the paper trays...

  • Page 30: Handling And Using Special Paper

    • that is designed for inkjet printing is wrinkled or puckered, the paper may If you use any of the types of paper listed exhibit degraded performance. above, they may damage your machine.
  • Page 31 You should manufacturer should be secure. buy quality envelopes from a supplier who • DO NOT put different types of paper in the understands that you will be using the paper tray at the same time because it envelopes in a laser machine.
  • Page 32 • that are extremely shiny or textured • with clasps, staples, snaps or tie strings • with self-adhesive closures • with each side folded as shown in figure below • that are of a baggy construction • that are not sharply creased •...
  • Page 33 Adhesives should not come in contact with any part of the machine, because the label stock may stick to the belt unit or rollers and cause jams and print quality problems. No adhesive should be exposed between the labels.

  • Page 34: Loading Documents

    ADF (automatic document feeder) and from the scanner glass. Using the ADF (automatic document feeder) The ADF can hold up to 35 pages and feeds each sheet individually. Use standard 20 lb (80 g/m ) paper and always fan the pages before putting them in the ADF.

  • Page 35: Using The Scanner Glass

    You can use the scanner glass to fax, scan, If the document is a book or is thick, DO or copy the pages of a book or one page at a NOT slam the cover or press on it. time. Documents can be up to 8.5 inches wide and up to 11.7 inches long (215.9 mm...

  • Page 36: Unprintable Area

    2 0.12 in. (3 mm) Landscape Note This unprintable area shown above is for a single copy or a 1 in 1 copy using Letter size paper. The unprintable area changes with the paper size. 1 0.16 in. (4.23 mm) 2 0.16 in.

  • Page 37: General Setup

    Fax, Scan, and Copy. You can set how much time the machine Set up the machine for the type of paper you takes after the last Copy or Scan operation to are using. This will give you the best print return to Fax mode.

  • Page 38: Paper Size

    If the selected tray tray, you will also need to change the setting is out of paper, No Paper will appear on the for paper size at the same time so your LCD. Insert the paper in the empty tray.

  • Page 39: Tray Use In Fax Mode

    Tray Use paper only from that tray. If the selected tray 3.Print is out of paper, No Paper will appear on the LCD. Insert the paper in the empty tray. Press a or b to choose Tray#1 Only, , MP Only, Tray#2 Only When you choose T1>T2...

  • Page 40: Volume Settings

    Press Menu, 1, 4, 1. You can also change the speaker volume Volume through the menu: 1.Ring Press Menu, 1, 4, 3. Press a or b to choose Off, Low, Med or High. Volume Press OK. 3.Speaker Press Stop/Exit. Press a or b to choose Off, Low, Med or High.

  • Page 41: Automatic Daylight Savings Time

    Daylight Savings Time. It You can choose how long the machine must will set itself forward one hour in the Spring, be idle (from 000 to 240 minutes) before it and back one hour in the Fall.

  • Page 42: Dial Prefix

    Enter the prefix number (up to 5 digits) on the dial pad. Press OK. Note • You can use the numbers 0 to 9, #, l and !. (Press Hook to display “!”.) You cannot use ! with any other numbers or characters.

  • Page 43: Security Features

    Enter a four-digit number for the Polling jobs. However, any prescheduled password using numbers 0-9, l or #. Delayed Faxes will be sent even if you turn on Press OK. Memory Security, so they won’t be lost. Re-enter your password when the LCD Setting lock shows Verify:.

  • Page 44: Memory Security

    2.Setting Lock PC Fax Receive Enter your four-digit password. Note Press OK twice. • To print the faxes in memory, turn off Press Stop/Exit. Memory Security. • You must turn off PC Fax Receive before you can turn on Memory Security.
  • Page 45 Secure Mode. shows Verify:. Press OK. Note Press Stop/Exit. If there is a power failure the data will stay in memory for up to 4 days. Changing your memory security password Turning memory security off Press Menu, 1, 9, 1.
  • Page 46 Chapter 4...
  • Page 47 Section II Sending a fax Receiving a fax Telephone services and external devices Dialing and storing numbers Remote fax options (black & white only) Polling Printing reports...

  • Page 48: Sending A Fax

    Entering fax mode You can use the scanner glass to fax the pages of a book, or a single page at a time. To enter fax mode press (Fax), and the The documents can be up to Letter or A4 key will glow blue.

  • Page 49: Canceling A Fax In Progress

    This will depend on how many fax you will also need to press 1 to confirm. groups, access codes or credit card numbers you have stored, and on how many delayed or stored faxes in memory.

  • Page 50: Canceling A Broadcast In Progress

    Do one of the following: 1.Clear 2.Exit To choose more settings, press 1. Press 1 to clear the job number or 2 to The LCD returns to the Setup Send exit. menu so you can choose another If you chose to only cancel the fax setting.

  • Page 51: Electronic Cover Page (Black & White Only)

    Your cover page includes your 8.Coverpage Msg Station ID, a comment, and the name stored Press a or b to choose 5 or 6 to store in the One-Touch or Speed-Dial memory. your own comment. By choosing Next Fax:On you can also Press OK.

  • Page 52: Contrast

    Make sure you are in Fax mode Using a printed cover page Load your document. If you want to use a printed cover page that you can write on, you can print the sample Press Menu, 2, 2, 1. page and attach it to your fax.

  • Page 53: Changing Fax Resolution

    Resolution can Fine Use when the document is a be changed for the next fax or for all faxes. photograph. The transmission time is slower than Standard resolution. To change the fax resolution for the next fax If you choose S.Fine or Photo and then...

  • Page 54: Real Time Transmission

    This is a temporary setting, and will only be sending. active for your next fax. If the memory is full or you are sending a color fax, the machine will send the document in Make sure you are in Fax mode real time (even if Real Time TX is set to Off).

  • Page 55: Delayed Batch Transmission (Black & White Only)

    All delayed faxes that are scheduled to be Make sure you are in Fax mode sent at the same time to the same fax number will be sent as one fax to save transmission Load your document.

  • Page 56: Out Of Memory Message

    Chapter 5 Out of memory message If you get an Out of Memory message while scanning the first page of a fax, press Stop/Exit to cancel the fax. If you get an Out of Memory message while scanning a subsequent page, you will...

  • Page 57: Receiving A Fax

    Will you be using Voice Mail on the same telephone line as your Brother machine? If you have Voice Mail on the same telephone line as your Brother machine, there is a strong possibility that Voice Mail and the Brother machine will conflict with each other when receiving incoming calls. See Voice Mail on page 46 for instructions on setting up your machine using this service.

  • Page 58: Using Receive Modes

    Incoming calls will be handled in one of Voice calls will start the F/T ring to tell you the following ways: to pick up the line. The F/T ring is a fast Faxes will be automatically received. double ring made by your machine.

  • Page 59: Receive Mode Settings

    Press Menu, 2, 1, 1. Setup Receive Make sure you are in Fax mode 1.Ring Delay Press a or b to choose 00, 01, 02, 03 or Press Menu, 2, 1, 2. 04 for how many times the line rings Setup Receive before the machine answers.

  • Page 60: Easy Receive

    If you choose On, the machine automatically telephone wall jack, just replace the handset reduces each page of an incoming fax to fit on and your machine will receive the fax. one page of A4, Letter, Legal or Folio size If this feature is set to On, but your machine paper.

  • Page 61: Receiving A Fax At The End Of A Conversation

    Printing a fax from the memory If you are using the Fax Storage feature (Menu, 2, 5, 1), you can still print a fax from the memory when you are at your machine. Press Menu, 2, 5, 3. Remote Fax Opt 3.Print Fax...

  • Page 62: Telephone Services And External Devices

    Brother machine will answer first. This able to receive a fax. If the incoming call is a will prevent callers from being able to leave a telephone call, then complete the call as you message in your Voice Mail.

  • Page 63: Distinctive Ring

    Telephone services and external devices Distinctive Ring Do you have voice mail? If you have Voice Mail on the telephone line Distinctive Ring is a function of your Brother that you will install your new machine on, machine that allows a person with one line to...

  • Page 64: Registering The Distinctive Ring Pattern

    Press a or b to choose Set. (normal pattern) Press OK. Note Press a or b to choose the prestored ring If the ring pattern you received is not on pattern you want to use. this chart, please call your telephone Press OK.

  • Page 65: Connecting An External Tad (Telephone Answering Device)

    LINE. If it hears them it will take over the call and receive the fax. If it does not hear them, it will Plug the telephone line cord from your...

  • Page 66: Recording An Outgoing Message (Ogm)

    Limit your speaking to 20 seconds. and both may contain four wires (black, red, green, yellow). To test the type of jack, plug in End your 20-second message by giving a two-line telephone and see if it can access your Fax Receive Code for people both lines.

  • Page 67: Multi-Line Connections (Pbx)

    L1/L2 jack of the two-line TAD. your PBX. Plug one end of the second telephone line cord for your TAD into the L2 jack of the two- line TAD. Plug the other end into the EXT. jack on the left side of the machine.

  • Page 68: External And Extension Telephones

    Telephone Answer Code #51 to take the call at an extension telephone. (See F/T ring time on page 43.) 1 Extension telephone If you answer a call and no one is on 2 External telephone the line: When you are using an external telephone, the LCD shows Telephone.

  • Page 69: Using Remote Codes

    Telephone services and external devices Using remote codes Fax Receive Code If you answer a fax call on an extension or external telephone, you can tell your machine to receive it by pressing the fax receive code l51. Wait for the chirping sounds then replace the handset.

  • Page 70: Dialing And Storing Numbers

    You can dial in any of the following ways. three-digit Speed-Dial number. (See Storing speed-dial numbers on page 57.) Manual dialing Use the dial pad to enter all the digits of the telephone or fax number. Three-digit number One-touch dialing...

  • Page 71: Search

    Note • If you do not enter a letter and press OK in c, all registered names will appear. Press a or b to scroll until you find the name you are looking for.

  • Page 72: Fax Redial

    Chapter 8 Fax redial Storing one-touch dial numbers If you are sending a fax manually and the line is busy, press Redial/Pause, wait for the Your machine has 8 One-Touch keys where other fax machine to answer, and then press you can store 16 fax or telephone numbers Black Start or Color Start to try again.

  • Page 73: Storing Speed-Dial Numbers

    You can store your frequently used numbers as Speed-Dial numbers, so that when you If you try to store a One-Touch or Speed-Dial dial you will only have to press a few keys number over an existing number, the LCD will (Search/Speed Dial, the three-digit number, show the name or number already stored and Black Start or Color Start).

  • Page 74: Setting Up Groups For Broadcasting

    For One-Touch numbers, press the One-Touch keys one after the other. If you often want to send the same fax message to many fax numbers you can set For Speed-Dial numbers, press up a group.

  • Page 75: Dialing Access Codes And Credit Card Numbers

    You can combine more than one Quick-Dial number when you dial. This feature may be useful if you need to dial an access code for a cheaper rate from another long distance carrier. For example, you might have stored ‘555’ on Speed-Dial #003 and ‘7000’...

  • Page 76: Remote Fax Options (Black & White Only)

    This is a safety feature in case there is a power You can use only one remote fax option at a failure before the fax is forwarded or a time.

  • Page 77: Paging

    If Fax Storage is turned on your machine For example, press cannot receive a color fax unless the 1 8 0 0 5 5 5 1 2 3 4 # #. sending machine converts it to black & white. Do one of the following:...

  • Page 78: Pc Fax Receive

    This is a memory and send them to your PC safety feature in case there is a power automatically.

  • Page 79: Changing Remote Fax Options

    Off, the LCD will ask you the machine so you will have a copy. This is a following message: safety feature in case there is a power...

  • Page 80: Remote Retrieval

    53.) Note If your machine is set to Manual mode, You can change your code at any time. If you you can still access the remote retrieval want to make your code inactive, press features. Dial the fax number as normal Clear/Back and then OK in b to restore the and let the machine ring.

  • Page 81: Retrieving Fax Messages

    # #. messages. Press 9 0 to reset the machine when Note you have finished. You can insert a pause in a fax number by using the # key. Hang up after you hear your machine beep. Note You can insert a pause in a fax number by using the # key.

  • Page 82: Remote Fax Commands

    Follow the commands below to access features when you are away from the machine. When you call the machine and enter your Remote Access Code (3 digits followed by l), the system will give two short beeps and you must enter a remote command.

  • Page 83: Polling

    Polling lets you set up your machine so other people can receive faxes from you, but they pay for the call. It also lets you call somebody Sequential polling lets you request else’s fax machine and receive a fax from it, documents from several fax machines in one so you pay for the call.

  • Page 84: Polled Transmit (Black & White Only)

    Load your document. Press Menu, 2, 2, 6. Setup Send 6.Polled TX Press a or b to choose On (or Off). Press OK. Press 2 to choose 2.No if you don’t want to enter more settings when the LCD asks you the following message: Other Settings 1.Yes 2.No...

  • Page 85: Printing Reports

    For example: enter 19:45 for 7:45 PM. Press Menu, 2, 4, 1. Press Stop/Exit. If you choose 6, 12, 24 hours, 2 or 7 days, the Report Setting 1.Transmission machine will print the report at the selected time and then erase all jobs from its memory.

  • Page 86: Reports

    Displays the Transmission Verification Report for your last outgoing 200 faxes Do one of the following: and prints the last report. Press a or b to choose the report you 2 Help List want. Prints a list of commonly used functions to Press OK.

  • Page 87: Section Iii Copy

    Section III Copy Making copies...

  • Page 88: Making Copies

    Entering copy mode Make sure you are in Copy mode Load your document. Press (Copy) to enter Copy mode. Use the dial pad to enter the number of Stack Copies:01 copies (up to 99). 100% Auto Press Black Start or Color Start.

  • Page 89: Copy Options (Temporary Settings)

    104% EXEiLTR Press Black Start or Color Start. 141% A5iA4 200% Note Custom(25-400%) Page Layout Options 2 in 1(P), 2 in 1(L), 4 in 1(P) or 4 in 1(L) are not available with Enlarge/Reduce. 70% A4iA5 78% LGLiLTR 83% LGLiA4...

  • Page 90: Using The Options Key

    Chapter 12 Using the Options key Use the Options key to quickly set the following copy settings temporarily for the next copy. Press Menu selections Options Page Press a or b, then Press OK Press a or b, then Press OK...

  • Page 91: Improving Copy Quality

    You can choose from a range of quality You can sort multiple copies. Pages will be settings. The default setting is Auto. stacked in the order 1 2 3, 1 2 3, 1 2 3, and so Auto Auto is the recommended mode for Make sure you are in Copy mode ordinary printouts.

  • Page 92: Adjusting Brightness, Contrast And Color

    Make sure you are in Copy mode To temporarily change the copy brightness Load your document. setting, follow the steps below: Use the dial pad to enter the number of Make sure you are in Copy mode copies (up to 99). Load your document.

  • Page 93: Making N In 1 Copies

    Copy Press OK. 4.Color Adjust Press a or b to choose 1.Red, 2.Green Press a or b to choose 2 in 1 (P), or 3.Blue. 2 in 1 (L), 4 in 1 (P), Press OK. 4 in 1 (L) or Off(1 in 1).

  • Page 94: Tray Selection

    Insert your document face down in the #2(XXX) direction shown below: MP(XXX) 2 in 1 (P) XXX is the paper size you set in Menu, 1, 3. Note 2 in 1 (L) • T2 or #2 appears only if the optional paper tray is installed.

  • Page 95: Out Of Memory Message

    Making copies Out of memory message If the memory becomes full while you are making copies, the LCD message will guide you through the next step. If you get an Out of Memory message while scanning a subsequent page, you will...
  • Page 96 Chapter 12...

  • Page 97: Section Iv Walk-Up Printing

    Section IV Walk-up printing Printing photos from a digital camera Printing data from a USB flash memory drive...

  • Page 98: Printing Photos From A Digital Camera

    Portrait, Landscape Date & Time Off, On File Name Off, On Print Quality Normal, Fine If you choose the paper size Letter, A4 or B5, Portrait will be chosen. If you choose A5, B6 or A6, Landscape will be chosen.

  • Page 99: Printing Images

    USB cable. 2.Orientation, 3.Date & Time, 4.File Name, or 5.Print Quality. Press OK. Press a or b to choose an option for each menu setting. Press OK. Press Stop/Exit. Repeat b to c for each PictBridge setting.

  • Page 100: Dpof Printing

    USB direct interface until the machine Follow the steps in Printing data directly from has finished printing. the USB flash memory drive on page 87. (If you would like to print photos in PictBridge mode, see Setting your digital camera on page 82.) DPOF printing Note DPOF stands for Digital Print Order Format.

  • Page 101: Understanding The Error Messages

    Printing photos from a digital camera Understanding the error messages Once you are familiar with the types of errors that can occur while you are using the PictBridge, you can easily identify and troubleshoot any problems. Out of Memory This message will appear if you are working with images that are too large for the machine's memory.

  • Page 102: Printing Data From A Usb Flash Memory Drive

    Printing data from a USB flash memory drive Creating a PRN or With the direct print feature, you do not need a computer to print data. You can print by just ® PostScript 3 ™ file for plugging your USB flash memory drive into the machine’s USB direct interface.

  • Page 103: Printing Data Directly From The Usb Flash Memory Drive

    A B C D E F G H I J K L M N O P Q R S T U V W X Y Z 0 1 2 3 4 5 6 7 8 9 $ % ’ ` - @...

  • Page 104: Understanding The Error Messages

    Press the dial pad key to enter the number of copies you want. Once you are familiar with the types of errors Press OK. that can occur while you print data from the USB flash memory drive with direct print, you...

  • Page 105: Section V Software

    Section V Software Software and network features...

  • Page 106: Software And Network Features

    For Windows GUIDE or USER’S GUIDE) in the top menu, and then click the heading you would like to read from the list at the left of the window. Note If you have not installed the software, see Viewing documentation ®...
  • Page 107 Section VI Appendixes Safety and legal Options Troubleshooting and routine maintenance Menu and features Specifications Glossary...

  • Page 108: A Safety And Legal

    Safety and legal Choosing a location Place your machine on a flat, stable surface that is free of vibration and shocks. Put the machine near a telephone wall jack and a standard, grounded AC power outlet. Choose a location where the temperature remains between 50°...

  • Page 109: To Use The Machine Safely

    Safety and legal To use the machine safely Please keep these instructions for later reference and read them before attempting any maintenance. WARNING There are high voltage electrodes inside the machine. Before you clean the inside of the machine, make sure you have unplugged the telephone line cord first and then the power cord from the AC power outlet.
  • Page 110 DO NOT use a vacuum cleaner to clean up scattered toner. Doing this might cause the toner dust to ignite inside the vacuum cleaner, potentially starting a fire. Please carefully clean the toner dust with a dry, lint-free cloth and dispose of it according to local regulations.
  • Page 111 Safety and legal To reduce the risk of shock or fire, use only a No. 26 AWG or larger telecommunication line cord. CAUTION Lightning and power surges can damage this product! We recommend that you use a quality surge protection device on the AC power line and on the telephone line, or unplug the cords during a lightning storm.

  • Page 112: Important Information

    Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming call. In most but not all areas, the sum of RENs should not exceed five (5.0). To be certain of the number of devices that may be connected to a line, as determined by the total RENs, contact the local telephone company.
  • Page 113 If you have questions about what will disable alarm equipment, call your telephone company or a qualified installer. If you are not able to solve a problem with your machine, call Brother Customer Service. (See Brother numbers on page i.)
  • Page 114 If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: Reorient or relocate the receiving antenna.

  • Page 115: Industry Canada Compliance Statement (Canada Only)

    DO NOT connect this product to a LAN connection that is subject to over-voltages. Laser safety This equipment is certified as a Class 1 laser product as defined in IEC 60825-1+A2: 2001 under the U.S. Department of Health and Human Services (DHHS) Radiation Performance Standard according to the Radiation Control for Health and Safety Act of 1968.

  • Page 116: Fda Regulations

    This product should never be placed in a built-in installation unless proper ventilation is provided. 7 This product should be connected to an AC power source within the range indicated on the rating label. DO NOT connect it to a DC power source. If you are not sure, contact a qualified electrician.
  • Page 117 8 This product is equipped with a 3-wire grounded plug. This plug will only fit into a grounded power outlet. This is a safety feature. If you are unable to insert the plug into the outlet, call your electrician to replace your obsolete outlet. DO NOT defeat the purpose of the grounded plug.

  • Page 118: Legal Limitations For Copying

    Color reproductions of certain documents are illegal and many result in either criminal or civil liability. This memorandum is intended to be a guide rather than a complete listing of every possible prohibition. In case of doubt, we suggest that you check with counsel as to any particular questionable documents.

  • Page 119: Trademarks

    Microsoft, Windows and Windows Server are registered trademarks of Microsoft Corporation in the U.S. and other countries. Windows Vista is either a registered trademark or trademark of Microsoft Corporation in the United States and/or other countries. Macintosh and TrueType are registered trademarks of Apple Inc.

  • Page 120: B Options

    Options Options This machine has the following optional accessories. You can increase the capabilities of the machine with these items. Lower tray unit DIMM memory LT-100CL...

  • Page 121: Optional Paper Tray

    An optional lower tray can be installed, and it into the guide holes on the bottom of the machine as shown. can hold up to 500 sheets of 20 lb (80 g/m paper. When an optional tray is installed, the machine can hold up to 800 sheets of plain paper.

  • Page 122: Memory Board

    Properties. Choose and one slot for optional memory expansion. the Accessories tab and click Auto You can expand the memory up to 576 MB by Detect. When the optional lower tray installing dual in-line memory modules and paper size have been detected click (SO-DIMMs).

  • Page 123: Installing Extra Memory

    AC power outlet. Remove the DIMM covers (1 and 2). Put the DIMM covers (2 and 1) back on. Unpack the DIMM and hold it by its edges. Plug the machine’s power cord back into...

  • Page 124: C Troubleshooting And Routine Maintenance

    If you are having difficulty with your machine If you think there is a problem, check the chart below and follow the troubleshooting tips. You can solve most problems by yourself. If you need additional help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips.

  • Page 125: Sending Faxes

    Stop/Exit. Try avoiding this problem by turning Easy Receive to off. (See Easy receive on page 44.) Sending a Fax Call to the machine. If you answered on an external or extension telephone, press your Fax Receive Code [default setting is (l 51)]. When your machine answers, hang up.
  • Page 126 Suggestions The machine beeps when you try to If the Fax key is not illuminated, press it to turn on Fax mode. The Setup Receive access the Setup Receive and setting (Menu, 2, 1) and Setup Send setting (Menu, 2, 2) are available only when Setup Send menus.

  • Page 127: Scanning Difficulties

    Check the settings in your application to make sure it is set up to work with your machine. The machine prints the first couple Check the settings in your application to make sure that it is set up to work with of pages correctly, then some your machine.

  • Page 128: Paper Handling Difficulties

    Difficulties Suggestions Cannot print over a wired Network. Make sure your machine is powered on and is on-line and in Ready mode. Print the Network Configuration list to see your current Network settings. (See How to print a report on page 70.) Reconnect the LAN cable to the hub to verify that the cable and network connections are good.
  • Page 129 3. In External Port number for this service: Enter “137 ”. 4. In Internal Port number for this service: Enter “137 ”. 5. Make sure UDP is selected. 6. Click OK. Make sure if the new setting is added and is checked, and then click OK.
  • Page 130 2. In Port number: Enter “54926 ”. 3. Make sure UDP is selected. Then click OK. Make sure that the new setting is added and is checked, and then click Apply. If you still have trouble with your network connection such as network scanning or printing, check File and Printer Sharing box in the Exceptions tab and then click Apply.

  • Page 131: Improving The Print Quality

    Improving the print quality If you have a print quality problem, print a test page first (Menu, 4, 2, 3). If the printout looks good, the problem is probably not the machine. Check the interface cable or try the machine on another computer.
  • Page 132 One of the toner cartridges may be damaged. Identify the missing ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. color and put in a new toner cartridge for the color with the white line. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
  • Page 133 Colored or white spots at 2.95 in. intervals (75 mm) Dust, paper powder, glue, and so on may stick to the surface of the photosensitive drum (OPC) and cause colored or white spots to ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
  • Page 134 Page skewed Make sure the paper or other print media is loaded properly in the paper tray and that the guides are not too tight or too loose against the paper stack. Set the paper guides correctly. The paper tray may be too full.
  • Page 135 If the color misregistration is not corrected after registering the color manually, take all the toner cartridges out of the drum unit and turn the drum unit over, then make sure that four drum unit gears are in the home position. The home position of each drum can be identified by matching the number on the drum unit gear to the same number on the side of the drum unit as shown in the illustration.
  • Page 136 12 and Basic tab in the Software User’s Guide on the CD-ROM.) Turn over the stack of paper in the tray or rotate the paper 180° in the input tray. Make sure that the drum unit is installed properly. (See Replacing the drum unit on page 171.)
  • Page 137 12 and Basic tab in the Software User’s Guide on the CD-ROM.) Make sure that the release lever of the fuser unit is in the closed position. Call Brother Customer Service to replace the fuser unit.
  • Page 138 Check the paper type and quality. High temperatures and high humidity will cause paper to curl. If you do not use the machine often, the paper may have been in the paper tray too long. Turn over the stack of paper in the paper tray.
  • Page 139 Envelope Creases Open the back cover. Pull down the two gray levers, one on the left-hand side and one on the right-hand side to the envelope position, as shown in the illustration below. Close the back cover and re-send the print job.
  • Page 140 White lines or ribbing down the Choose Thin Paper mode in the printer driver and re-send the print page on duplex print job. If the problem is not solved after printing a few pages, follow these steps: ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
  • Page 141 DO NOT touch the surface of the photosensitive drum. Take all the toner cartridges out of the drum unit and turn the drum unit over. Wipe the toner on the edge of drum unit with a dry lint free soft cloth as shown in the illustration.

  • Page 142: Setting Dial Tone Detection

    (Canada) Press Menu, 0, 5. to reduce the modem speed for fax operations. Initial Setup 4.Dial Tone Press Menu, 2, 0, 1. Press a or b to choose Detection or Miscellaneous No Detection 1.Compatibility Press OK. Press a or b to choose Press Stop/Exit.

  • Page 143: Error And Maintenance Messages

    Troubleshooting and routine maintenance Error and maintenance messages As with any sophisticated office product, error and maintenance messages may be displayed. The most common error and maintenance messages are shown below. Error Message Cause Action The device is removed from the Press Stop/Exit.
  • Page 144 (See Replacing the drum unit on page 171.) The drum unit counter was not Press Menu, 8, 4, and then a or b to choose reset when a new drum was Drum. installed.
  • Page 145 The fuser unit is too hot. stored in the memory. (See Checking if the machine has faxes in its memory on page 132.) It is time to replace the fuser unit. Call Brother Customer Service to replace the Fuser Unit End fuser unit.
  • Page 146 The machine can be turned off for up to 4 days without losing faxes stored in the memory. (See Checking if the machine has faxes in its memory on page 132.)
  • Page 147 183.) Waste Toner Soon The waste toner box is almost full. Be ready to replace the waste toner box. (See Replacing the waste toner box on page 183.) Wrong Paper Size The paper in the tray is not the Load the correct size of paper in the tray.

  • Page 148: Checking If The Machine Has Faxes In Its Memory

    You can move the faxes from your machine’s memory to your PC. If the LCD shows an error message then you can check to see if there are faxes in the If you have followed a and b in machine’s memory.

  • Page 149: Document Jams

    Pull the jammed document out to the The document may get jammed if it is not right. inserted or fed properly, or if it is too long. Follow the steps below to clear a document jam. Take out any paper from the ADF that is not jammed.

  • Page 150: Paper Jams

    Close the MP tray. Then open the front cover and close it to reset the machine. Note Open the MP tray again. The LCD names for the paper trays are as Fan the paper stack, and then put it back follows: in the MP tray.
  • Page 151 Troubleshooting and routine maintenance Paper is jammed in Paper Tray 1 or Use both hands to slowly pull out the jammed paper. Tray 2 If the LCD shows Jam Tray 1 or Jam Tray 2, follow these steps: Jam Tray 1...
  • Page 152 Paper is jammed inside the machine Press the front cover release button and then open the front cover. If the LCD shows Jam Inside, follow these steps: Jam Inside Pull the paper tray completely out of the machine. Use both hands to slowly pull out the...
  • Page 153 Troubleshooting and routine maintenance Hold the green handle of the drum unit. Release the gray lock lever (1) that is on Lift the drum unit up and then pull it out the left side of the machine. Lift the front until it stops.
  • Page 154 Hold the handles of drum unit when you so you can pull it out of the paper tray carry it. DO NOT hold the sides of the drum opening.
  • Page 155 Troubleshooting and routine maintenance Put the drum unit back in the machine as Note follows. When you put the drum unit in the machine, match the green guides (1) of Make sure that the gray lock the drum unit handle to the green lever (1) is in the up position and arrows (2) on both sides of the machine.
  • Page 156 Paper is jammed at the back of the Push the drum unit in until it stops. machine If the LCD shows Jam Rear, follow these steps: Jam Rear Press the cover release lever to open the front cover. Close the front cover of the machine.
  • Page 157 Troubleshooting and routine maintenance Hold the green handle of the drum unit. Pull down the two green levers, one on Lift the drum unit up and then pull it out the left-hand-side and one on the until it stops. right-hand-side, as shown in the illustration below, and then fold down the fuser cover (1).
  • Page 158 Put the drum unit and toner cartridge jammed paper out of the fuser unit. assembly back in the machine. Close the fuser cover (1) and lift the two green levers at the left and right hand sides. Close the front cover of the machine.
  • Page 159 When you open the front or back cover of the machine, DO NOT touch the shaded parts shown in the illustration. Note DO NOT put the paper tray back in at this point.
  • Page 160 Pull out the jammed paper slowly. Reset the gray lever on the left hand side (1) back to the original position. Close the back cover. Put the paper tray firmly back in the machine.

  • Page 161: Routine Maintenance

    CAUTION The drum unit contains toner, so handle it carefully. If toner scatters on your hands or clothes, wipe or wash it off with cold water at once. Wipe the outside of the machine with a dry, lint-free cloth to remove dust.

  • Page 162: Cleaning The Scanner

    Cleaning the scanner Wipe the inside of the paper tray with a dry, lint-free cloth to remove dust. Turn off the machine’s power switch. Unplug the telephone line cord first, disconnect all cables, and then unplug the power cord from the AC power outlet.

  • Page 163: Cleaning The Laser Scanner Windows

    DO NOT touch the laser scanner windows feel anything on it. If you feel dirt or debris, with your fingers.
  • Page 164 Hold the green handle of the drum unit. Release the gray lock lever (1) that is on Lift the drum unit up and then pull it out the left side of the machine. Lift the front until it stops. of the drum unit and pull the drum unit completely out of the machine using the green handles on the drum unit.
  • Page 165 DO NOT touch the shaded parts shown in the illustration. CAUTION Hold the handles of drum unit when you carry it. DO NOT hold the sides of the drum unit. Wipe the scanner windows (1) with a dry, lint-free cloth.
  • Page 166 Put the drum unit back in the machine as Note follows. When you put the drum unit in the machine, match the green guides (1) of Make sure that the gray lock the drum unit handle to the green lever (1) is in the up position and arrows (2) on both sides of the machine.

  • Page 167: Cleaning The Corona Wires

    Troubleshooting and routine maintenance Cleaning the corona wires Push the drum unit in until it stops. If you have print quality problems, clean the corona wires as follows: Turn off the machine’s power switch. Unplug the telephone line cord first,...
  • Page 168 Hold the green handle of the drum unit. CAUTION Lift the drum unit up and then pull it out until it stops. We recommend that you place the toner cartridges on a clean, flat surface with a piece of disposable paper underneath it in case you accidentally spill or scatter toner.
  • Page 169 Clean the corona wire inside the drum corona wire cover (1), and then open unit by gently sliding the green tab from the cover. left to right and right to left several times. CAUTION Note Be sure to return the tab to the home We recommended that you clean the position (b) (1).
  • Page 170 Hold the handle of the toner cartridge Push the drum unit in until it stops. and slide the toner cartridge into the drum unit. Make sure that you match the toner cartridge color to the same color label on the drum unit, and make sure...

  • Page 171: Cleaning The Drum Unit

    Troubleshooting and routine maintenance Cleaning the drum unit Pull out the MP tray (1) and unfold the MP tray support flap (2). If you have the following print quality problems, clean the drum unit as follows. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
  • Page 172 If this problem still remains, repeat steps c to h several times. If the problem still remains after repeating step c to h several times, go to step j. Turn off the machine’s power switch. Unplug the telephone line cord first,...
  • Page 173 Troubleshooting and routine maintenance Hold the green handle of the drum unit. Release the gray lock lever (1) that is on Lift the drum unit up and then pull it out the left side of the machine. Lift the front until it stops.
  • Page 174 CAUTION We recommend that you place the drum We recommend that you place the toner unit on a clean, flat surface with a piece of cartridges on a clean, flat surface with a disposable paper underneath it in case you piece of disposable paper underneath it in accidentally spill or scatter toner.
  • Page 175 Turn the drum unit over by holding the CAUTION green handles. Make sure that the drum unit gears (1) are on the left hand side. To avoid print quality problems, DO NOT touch the shaded parts shown in the illustrations.
  • Page 176 The home position of each drum can be identified by matching the number on the drum unit gear to the same number on the side of the drum unit as shown in the illustration. Make sure that the number on each of the four drum unit gears matches the corresponding number on the side of the drum unit.
  • Page 177 Troubleshooting and routine maintenance Hold the handle of the toner cartridge Put the drum unit back in the machine as and slide the toner cartridge into the follows. drum unit. Make sure that you match the Make sure that the gray lock...
  • Page 178 Push the drum unit in until it stops. Note When you put the drum unit in the machine, match the green guides (1) of the drum unit handle to the green arrows (2) on both sides of the machine. Close the front cover of the machine.

  • Page 179: Replacing The Consumable Items

    Approx. yields based on 5% page coverage (Letter). The actual number of printed pages will vary depending on the print jobs and paper you use. When printing on Letter size paper at 5% print coverage for CMYK each. The actual number of printed pages will vary depending on the print jobs and paper you use.
  • Page 180 Approx. yields based on 5% page coverage (Letter). The actual number of printed pages will vary depending on the print jobs and paper you use. When printing on Letter size paper at 5% print coverage for CMYK each. The actual number of printed pages will vary depending on the print jobs and paper you use.
  • Page 181 Drum yield is approximate, and may vary by type of use. When printing on Letter size paper. When printing on Letter or A4 size paper. The actual number of printed pages will vary depending on the print jobs and paper you use.

  • Page 182: Replacing A Toner Cartridge

    5,000 pages (Black) and local regulations, keeping it separate from approximately 4,000 pages each (Cyan, domestic waste. Be sure to seal up the toner Magenta and Yellow). The Standard toner cartridge tightly so that toner powder does not cartridges can print approximately 2,500 spill out of the cartridge.
  • Page 183 Press the front cover release button and Hold the green handle of the drum unit. then open the front cover. Lift the drum unit up and then pull it out until it stops. Hold the handle of the toner cartridge and pull it out of the drum unit.
  • Page 184 Genuine Brother Brand replacement toner cartridges. Use or attempted use of DO NOT put a toner cartridge into a fire. It potentially incompatible toner and/or could explode, resulting in injuries. cartridges in the Brother machine may cause damage to the machine and/or may result in unsatisfactory print quality.
  • Page 185 DO NOT use flammable substances near to left several times. the machine. DO NOT use any type of spray to clean the inside or outside of the CAUTION machine. Doing this may cause a fire or electrical shock. Refer to Routine...
  • Page 186 Hold the handle of the toner cartridge the cartridge level with both hands and and slide the toner cartridge into the gently rock it from side to side five or six drum unit. Make sure that you match the times to spread the toner evenly inside toner cartridge color to the same color the cartridge.

  • Page 187: Replacing The Drum Unit

    If the LCD shows Drum End Soon, the drum unit is near the end of its life and it is time to buy a new one. Even if the LCD shows Drum End Soon, you may be able to continue printing without having to replace the drum unit for a while.
  • Page 188 There are many factors that determine the actual drum life, such as temperature, humidity, type of paper and how much toner you use for the number of pages per print job. The estimated drum life is approximately 17,000 pages. The actual number of pages your drum will print may be significantly less than these estimates.
  • Page 189 Troubleshooting and routine maintenance Hold the green handle of the drum unit. Release the gray lock lever (1) that is on Lift the drum unit up and then pull it out the left side of the machine. Lift the front until it stops.
  • Page 190 CAUTION We recommend that you place the drum To prevent damage to the machine from unit on a clean, flat surface with a piece of static electricity, DO NOT touch the disposable paper underneath it in case you electrodes shown in the illustration.
  • Page 191 Unpack the new drum unit and remove the protective cover. Hold the handle of the toner cartridge and pull it out of the drum unit. Repeat this for all the toner cartridges.
  • Page 192 Hold the handle of the toner cartridge Put the drum unit back in the machine as and slide the toner cartridge into the follows. drum unit. Make sure that you match the Make sure that the gray lock toner cartridge color to the same color...
  • Page 193 (2) on both sides of the machine. Close the front cover of the machine. When you replace the drum unit with a new one, you need to reset the drum unit counter by completing the following steps:...

  • Page 194: Replacing The Belt Unit

    Change Belt Unit CAUTION DO NOT touch the surface of the belt unit. If you touch it, it could degrade print quality. Damage caused by improper handling of the belt unit may void your warranty.
  • Page 195 Troubleshooting and routine maintenance Hold the green handle of the drum unit. Release the gray lock lever (1) that is on Lift the drum unit up and then pull it out the left side of the machine. Lift the front until it stops.
  • Page 196 Hold the handles of drum unit when you carry it. DO NOT hold the sides of the drum unit. We recommend that you place the drum unit on a clean, flat surface with a piece of disposable paper underneath it in case you accidentally spill or scatter toner.
  • Page 197 Push down the gray lock lever (1). Put the new belt unit in the machine. Match the h mark on the belt unit to the g mark on the machine. Push down on the green area of the belt unit to lock it in place.
  • Page 198 (2) on both sides of the machine. Close the front cover of the machine. When you replace the belt unit with a new one, you need to reset the belt unit counter by completing the following steps: Turn on the machine’s power switch.

  • Page 199: Replacing The Waste Toner Box

    Press a or b to choose Belt Unit. DO NOT reuse the waste toner box. Press OK. DO NOT put the waste toner box into a fire. Press 1 to reset the belt unit counter. It could explode, resulting in injuries.
  • Page 200 Hold the green handle of the drum unit. Release the gray lock lever (1) that is on Lift the drum unit up and then pull it out the left side of the machine. Lift the front until it stops. of the drum unit and pull the drum unit completely out of the machine using the green handles on the drum unit.
  • Page 201 Hold the handles of drum unit when you carry it. DO NOT hold the sides of the drum unit. We recommend that you place the drum unit on a clean, flat surface with a piece of disposable paper underneath it in case you accidentally spill or scatter toner.
  • Page 202 Match the h mark on the belt unit to the g mark on the machine. Push down on the green area of the belt unit to lock it in place. Note Discard the used waste toner box according to local regulations, keeping it separate from domestic waste.
  • Page 203 Troubleshooting and routine maintenance Put the drum unit back in the machine as Note follows. When you put the drum unit in the machine, match the green guides (1) of Make sure that the gray lock the drum unit handle to the green lever (1) is in the up position and arrows (2) on both sides of the machine.

  • Page 204: Packing And Shipping The Machine

    Packing and shipping Push the drum unit in until it stops. the machine If for any reason you must move or ship your machine, carefully re-pack the machine in the original packing material to avoid any damage during transport. If you do not pack the machine properly, you could void your warranty.

  • Page 205: Repacking The Machine

    (4 pieces of each) 4 Orange packing material for locking the drum unit and the belt unit (4 pieces) 5 A piece of paper (Letter or A4) to protect the belt unit (supplied by the user) 6 Joints for attaching cartons (4 pieces)
  • Page 206 Hold the green handle of the drum unit. Release the gray lock lever (1) that is on Lift the drum unit up and then pull it out the left side of the machine. Lift the front until it stops. of the drum unit and pull the drum unit completely out of the machine using the green handles on the drum unit.
  • Page 207 We recommend that you place the drum unit on a clean, flat surface with a piece of disposable paper underneath it in case you accidentally spill or scatter toner.
  • Page 208 Match the h mark on the belt unit to the g mark on the machine. Push down on the green area of the belt unit to lock it in place. Put a piece of paper (letter or A4) on the belt unit to prevent damage to the belt unit.
  • Page 209 Troubleshooting and routine maintenance Put the drum unit back in the machine as Note follows. When you put the drum unit in the machine, match the green guides (1) of Make sure that the gray lock the drum unit handle to the green lever (1) is in the up position and arrows (2) on both sides of the machine.
  • Page 210 (2). Put the upper carton (3) over the machine and the lower carton. Match the joint holes (4) of the upper carton to the joint holes (5) of the lower carton. Insert the original orange packing material for the drum unit until as shown in the illustration, and then close the front cover.
  • Page 211 Troubleshooting and routine maintenance Put the two styrofoam pieces for the Put the four joints (1) into the holes of toner cartridges on the top of the the carton using steps A and B as shown machine. Match the right side of the below.

  • Page 212: Machine Information

    Machine information Checking the remaining life of parts Checking the serial number You can view the remaining life of these parts on the LCD. You can see the machine’s serial number on the LCD. Press Menu, 8, 3. Press Menu, 8, 1.

  • Page 213: D Menu And Features

    Scroll through the current menu Memory storage level. Your menu settings are stored permanently, and in the event of a power failure will not be lost. Temporary settings (for example, Go back to the previous menu Contrast, Overseas Mode) will be lost. Your...

  • Page 214: How To Access The Menu Mode

    Press OK. The LCD will then show the next menu level. Press a or b to scroll to your next menu selection. Press OK. When you have finished setting an option, the LCD shows Accepted.

  • Page 215: Menu Table

    Menu and features Menu table The factory settings are shown in Bold with an asterisk. Choose & OK Choose & OK to accept to exit Main Menu Submenu Menu Selections Options Descriptions Page — Sets the time to return to 1.General...
  • Page 216 Main Menu Submenu Menu Selections Options Descriptions Page Sets the size of the paper 1.General 3.Paper Size 2.Tray#1 in the paper tray. Setup (continued) Letter* (continued) Legal Executive Folio Sets the size of the paper 3.Tray#2 in the optional paper...
  • Page 217 Menu and features Main Menu Submenu Menu Selections Options Descriptions Page Selects the tray that will 1.General 7.Tray Use 1.Copy Tray#1 Only be used for Copy mode. Setup Tray#2 Only (continued) MP Only MP>T1>T2* T1>T2>MP (Tray#2 or T2 appears only if you installed the optional paper tray.)
  • Page 218 -onnnn+ a — Sets up your machine to 7.Polling RX poll another fax machine. Prints the received time 8.Fax Rx Stamp and date on the top of the (B&W only) Off* received faxes. Changes the lightness or 2.Setup Send 1.Contrast...
  • Page 219 (and Black Start or Color Start). — Stores up to 300 Speed- 2.Speed-Dial Dial numbers, so you can dial by pressing only a few keys (and Black Start or Color Start). — Sets up to 20 Group 3.Setup Groups numbers for Broadcasting.
  • Page 220 5.Remote Fax 1.Fwd/Page/Store Off* forward fax messages, to (continued) (B&W only) Fax Forward call your pager, to store incoming faxes in the Paging memory (so you can Fax Storage retrieve them while you are away from your PC Fax Receive machine), or to send faxes to your PC.
  • Page 221 -nnnno+ a copies. (continued) b -nnnon+ a b -nnonn+ a* b -nonnn+ a b -onnnn+ a Adjusts the red color for 4.Color Adjust 1.Red b -nnnno+ a copies. b -nnnon+ a b -nnonn+ a* b -nonnn+ a b -onnnn+ a Adjusts the green color for 2.Green...
  • Page 222 Adjust the print position of 6.Auto Regist. 1.Registration 1.Start each color automatically. 2.Exit Set the interval time you 2.Frequency want to carry out the auto Medium* registration. High — Print the chart to manually 7.Manual Regist. 1.Print Chart check the registration of the colors.
  • Page 223 Menu and features Main Menu Submenu Menu Selections Options Descriptions Page Sets the paper size when 5.USB Direct 1.Direct Print 1.Paper Size printing directly from the Letter* USB flash memory drive. Legal Executive Folio Sets the media type when 2.Media Type...
  • Page 224 User’s (continued) Guide on Color 600 dpi B&W 200 dpi CD-ROM. B&W 200x100 dpi — Enter the file name of the 2.File Name scanned data. Sets the paper size when 3.PictBridge 1.Paper Size Letter* printing data from a camera with using PictBridge.
  • Page 225 User’s Guide on RARP (If you choose Auto, RARP, BOOTP or DHCP, BOOTP CD-ROM. you will be asked to enter DHCP how many times the machine tries to obtain the IP address.) [000-255]. [000-255]. Enter the IP address. 2.IP Address [000-255].
  • Page 226 10B-FD CD-ROM. 10B-HD — Sets the resolution to 3.Scan to FTP Color 150 dpi* send the scanned data via Color 300 dpi the FTP server. Color 600 dpi B&W 200 dpi B&W 200x100 dpi Restores the network 0.Factory Reset 1.Reset 1.Yes...
  • Page 227 Fax Only* mode that best suits your Setup Fax/Tel needs. External TAD Manual — — Puts the date and time on 2.Date&Time the LCD and in headings Quick of faxes you send. Setup Guide. — Sets your name and fax 3.Station ID...

  • Page 228: Entering Text

    Inserting spaces To enter a space in a fax number, press c once between numbers. To enter a space in a name, press c twice between characters. Making corrections If you entered a letter incorrectly and want to change it, press d to move the cursor to the incorrect...
  • Page 229 Special characters and symbols Press l, # or 0, then press d or c to move the cursor to the symbol or character you want. Press OK to choose it. The symbols and characters below will appear depending on your menu selection.

  • Page 230: Specifications

    64 MB ADF (automatic document Up to 35 pages (Staggered) [20 lb (80 g/m feeder) Recommended Environment for Best Results: Temperature: 68° F to 86° F (20 to 30° C) Humidity: 50% - 70% Paper: Xerox 4200 (20 lb/Letter) Paper Tray...
  • Page 231 Sound pressure Operating (Copying): LpAm = 54.5 dBA Standby: LpAm = 30 dBA Temperature Operating: 50° F to 90.5° F (10 to 32.5° C) Storage: 41° F to 95° F (5 to 35° C) Humidity Operating: 20 to 80% (without condensation)

  • Page 232: Print Media

    16 to 28 lb (60 to 105 g/m Maximum paper tray capacity: Up to 500 sheets of 20 lb (80 g/m plain paper Paper Output Up to 150 sheets (face down print delivery to the output paper tray) Duplex Paper Size...

  • Page 233: Fax

    /400 pages ‘Pages’ refers to the ‘Brother Standard Chart No. 1’ (a typical business letter, Standard resolution, JBIG code). Specifications and printed materials are subject to change without prior notice. ‘Pages’ refers to the ‘ITU-T Test Chart #1’ (a typical business letter, Standard resolution, JBIG code). Specifications...

  • Page 234: Copy

    Approx. 23 seconds (Color) The copy speed may change depending on the type of document you copy. From the standard paper tray and optional paper tray. First copy out time may change if the machine is calibrating or registering itself.

  • Page 235: Scan

    ® Maximum 1200 × 1200 dpi scanning with the WIA driver in Windows XP/Windows Vista (resolution up to 19200 × 19200 dpi can be chosen by using the Brother scanner utility) When using the scanner glass When using the ADF...

  • Page 236: Print

    LAN cable Use an Ethernet UTP cable category 5 or greater. Your machine has a Hi-Speed USB 2.0 interface. The machine can also be connected to a computer that has a USB 1.1 interface. Third party USB ports are not supported.

  • Page 237: Pictbridge

    PRN (created by MFC-9440CN or MFC-9450CDN printer driver), TIFF (scanned by all Brother MFC or DCP models), ® PostScript 3 ™ (created by MFC-9440CN or MFC-9450CDN BR-Script 3 printer driver). JBIG2 image files, JPEG2000 image files and layered files are not supported.

  • Page 238: Computer Requirements

    Solo/Duo, send PowerPC G3 Scanning 350MHz For WIA, 1200x1200 resolution. Brother Scanner Utility enables to enhance up to 19200 x 19200 dpi. Third party USB ports are not supported. PC Fax supports black and white only. ® ® PaperPort™ 11SE supports Microsoft SP4 or higher for Windows 2000 and SP2 or higher for XP.

  • Page 239: Consumable Items

    Approx. yields based on 5% page coverage (Letter) Drum yield is approximate, and may vary by type of use. When printing on Letter or A4 size paper When printing on Letter or A4 size paper at 5% print coverage for CMYK each...

  • Page 240: Ethernet Wired Network

    Client computers with a web browser supporting Java™. ® PC Fax Send for Mac ® Printing only for Windows Server 2003 ® Mac OS X 10.2.4 or greater (mDNS) BRAdmin Professional and Web BRAdmin are available as a download from http://solutions.brother.com/...

  • Page 241: Glossary

    Glossary This is a comprehensive list of features and terms that appear in Brother manuals. Availability of these features depends on the model you purchased. ADF (automatic document feeder) Coding method The document can be placed in the ADF Method of coding the information and scanned one page at a time contained in the document.
  • Page 242 Fine resolution Easy Receive Resolution is 203 × 196 dpi. It is used for Enables your machine to respond to CNG tones if you interrupt a fax call by small print and graphs. answering it. Gray scale ECM (Error Correction Mode)
  • Page 243 You can store a second number the jobs individually. on each key if you press Shift and the Remote Access Code One-Touch key together. Your own four-digit code (– – –l) that...
  • Page 244 Telephone Answer Code (Fax/Tel mode only) When the machine answers a voice call, it pseudo/double-rings. You can pick up at an extension telephone by pressing this code (# 5 1). Temporary settings You can select certain options for each fax transmission and copy without changing the default settings.

  • Page 245: Index

    ........44 enter copy mode ........72 fax redial ..........56 keys ..........7 multiple ..........72 N in 1 (page layout) ......77 Options key ........73 Belt unit ..........178 out of memory ........79 Broadcasting ..........33 quality ........... 75 Canceling ..........34...
  • Page 246 .... 52 paging ..........61 Enlarge/Reduce key .........73 polling receive ........67 Envelopes ....9 reducing to fit on paper ..... 44 Equalization ...........126 retrieving from a remote site ..65 Error messages on LCD ......127 ring delay, setting ......43 Change Belt Unit .........178...
  • Page 247 See Software User’s Guide on the telephone answer code ....52 CD-ROM. Folio ..........13 Maintenance, routine ......145 checking the remaining life of parts ..196 replacing belt unit ..........178 Gray scale ........217 drum unit ......... 171 Groups for broadcasting ......58...
  • Page 248 ........33 folio ............13 group dial how to load ..........9 changing ..........57 jam ............134 setting up groups for broadcasting ..58 size ............12 one-touch dial size of document ....18 changing ..........57 type ..........12 setting up ........... 56 PaperPort™...
  • Page 249 ........109 Setting lock ...........27 network ..........112 Serial number paper handling ........ 112 how to find....See inside front cover print quality ......112 Service centers ........... i printing ........108 Shipping the machine ......188 scanning .......... 111 SimpleBiz Fax &...
  • Page 250 Warranties ..........iii Canada ..........vi Notice-Disclaimer ........iii USA ............iv Waste toner box ........183 ® Windows See Software User’s Guide on the CD-ROM. World Wide Web ......... i...
  • Page 251 The Ringer Equivalence Number is an indication of the maximum number of devices allowed to be connected to a telephone interface. The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the RENs of all the devices does not exceed five.
  • Page 252 Visit us on the World Wide Web http://www.brother.com/ These machines are made for use in the USA and Canada only. We cannot recommend using them overseas because it may violate the Telecommunications Regulations of that country and the power requirements of your machine may not be compatible with the power available in foreign countries.

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