Page 1 Alcatel-Lucent Enterprise Myriad and Halo Series DeskPhone Administrator Guide ALE Myriad and Halo Series DeskPhone Administrator Guide...
Page 2 The specifications described in this guide are subject to change without notice. The Alcatel-Lucent name and logo are trademarks of Nokia used under license by ALE. To view other trademarks used by affiliated companies of ALE Holding, visit: www.al- enterprise.com/en/legal/trademarks-copyright. All other trademarks are the property of their respective owners.
Page 3 Legal Notice This document is created by ALE China Co. Ltd. (hereinafter referred to as "ALE China"). Anyone who accesses and uses this document shall agree to comply with the following clauses. If you do not agree to comply with these clauses, please do not use this document. ALE China reserves the right to update, correct and modify the following clauses at any time without notice, and these updates will also be binding on you.
Page 4: Table Of Contents
Contents Introduction ..............................8 Phone Network ............................... 9 2.1 IPv4 and IPv6 Network Settings ....................9 2.2 DHCP Options for IPv4 ......................14 2.3 DHCP Options for IPv6 ......................17 2.4 VLAN ............................18 2.5 Wi-Fi …………………………………………………………………………………………………………………………..22 2.6 Network Address Translation (NAT) ..................29 2.7 Internet Port and PC Port ......................
Page 5 Directory ................................ 76 6.1 Local Directory ........................76 6.2 Lightweight Directory Access Protocol (LDAP) ..............80 6.3 External Directory ........................84 6.4 Directory Search Settings ....................... 87 6.5 Remote Phone Book ....................... 87 6.6 Contact Backup ........................89 6.7 Blacklist ............................ 90 6.8 Directory List for Directory/Dir Soft Key ................
Page 6 10.4 Speed Dial ..........................130 10.5 Call Timeout ........................131 10.6 Auto Dial Out Timer ......................131 10.7 Anonymous Call ........................132 10.8 Anonymous Call Rejection ....................133 10.9 Call Number Filter ....................... 134 10.10 IP Address Call ........................134 10.11 Auto Answer ........................
Page 7 11.10 Programmable Keys ......................215 11.11 Wallpaper .......................... 228 11.12 Call Display ........................229 11.13 Notification Pop-ups ......................230 11.14 IME Optimization ......................230 11.15 Search Source List in Dialing ................... 231 11.16 Soft Key Layout ......................... 231 12. Advanced Features ............................244 12.1 Audio Hub ..........................
Page 8: Introduction
• Upgrade and maintain phones. • This guide is applicable to the following ALE devices running firmware version R130 or above: Myriad series phones, including M3, M5, M7 and M8. • Halo series phones, including H3P, H3G and H6. •...
Page 9: Phone Network
2. Phone Network The ALE Myriad Series phones operate on an Ethernet local area network (LAN) or wireless network. 2.1 IPv4 and IPv6 Network Settings The ALE Myriad Series phones support IPv4 addressing mode and IPv6 addressing mode. After connecting to the wired network, the phones can obtain the IPv4 or IPv6 network settings from a Dynamic Host Configuration Protocol (DHCP) server if your network supports it.
Page 10 Default Dynamic Web UI Network → IP parameters → DHCP Mode Menu → Advanced Setting (default password: 123456) → Network → IP Config → Phone UI IPv4 Settings → IPv4 Mode Parameter DeviceNetworkIpAddress config.xml It configures the IPv4 address. Description Note: It works only if “DeviceNetworkIpStackMode”...
Page 11 It configures the primary IPv4 DNS server. Note: It works only if “DeviceNetworkIpStackMode” is set to IPv4, and Description "DeviceNetworkDhcpMode" is set to Static. Old command line: DmEnetcfgDns1 Permitted IPv4 Address Values Default Blank Web UI Network → IP parameters → DNS1 Menu →...
Page 12 Default Dynamic Menu → Advanced (default password: 123456) Setting → Network → IP Config → Phone UI IPv6 Settings → IPv6 Mode Network → IP Parameters → IPv6 → DHCP Mode Web UI Note: Only the M8 phone supports the IPv6 configuration in phone web. Parameter DeviceNetworkIpv6Address config.xml...
Page 13 Menu → Advanced (default password: 123456) Setting → Network → IP Config → Phone UI IPv4 Settings → Router Network → IP Parameters → IPv6 → Gateway Web UI Note: Only the M8 phone supports the IPv6 configuration in phone web. Parameter DeviceNetworkIpv6Dns1 config.xml...
Page 14: Dhcp Options For Ipv4
DeviceNetworkIpv6Dns1 DeviceWifiIpv6Dns1 DeviceNetworkIpv6Dns2 DeviceWifiIpv6Dns2 DeviceNetworkIpv6Dns3 DeviceWifiIpv6Dns3 DeviceNetworkIpStackMode DeviceWifiIpStackMode DeviceNetworkDhcpMode DeviceWifiDhcpMode DeviceNetworkIpAddress DeviceWifiIpAddress DeviceNetworkIpv6Address DeviceWifiIpv6Address DeviceNetworkSubnetMask DeviceWifiSubnetMask DeviceNetworkGateway DeviceWifiGateway DeviceNetworkIpv6DhcpMode DeviceWifiIpv6DhcpMode DeviceNetworkIpv6PrefixLen DeviceWifiIpv6PrefixLen DeviceNetworkIpv6Gateway DeviceWifiIpv6Gateway DeviceNetworkStaticDnsEnable DeviceWifiStaticDnsEnable 2.2 DHCP Options for IPv4 The IP phone can obtain IPv4-related parameters in an IPv4 network via DHCP option. ALE Myriad and Halo Series DeskPhone Administrator Guide...
Page 15 Note: For more information about DHCP options, refer to RFC 2131 or RFC 2132. 2.2.1 Supported DHCP Options for IPv4 The following table lists common DHCP options for IPv4 supported by the ALE Myriad Series phones. Parameters DHCP Option Provision URL...
Page 16 66/67, the default https protocol will be added to the provisioning URL. 2.2.3 DHCP Option 42 The ALE Myriad Series phones support using the NTP server address provided by DHCP. DHCP option 42 is used to specify a list of NTP servers available to the client by IP address.
Page 17: Dhcp Options For Ipv6
The ALE Myriad Series phones support configuring DHCP option 132 to define 802.1Q VLAN ID. 2.2.6 DHCP Option 133 The ALE Myriad Series phones support configuring DHCP option 133 to define 802.1p LAYER 2 priority for SIP/RTP. 2.2.7 DHCP Option 100 The IP phones support configuring DHCP option 100 to define time zone.
Page 18: Vlan
DNS server Option 23 Hostname Option 39 Domain name Option 24 SNTP server Option 31 2.3.1 DHCP Option 17 and Option 59 During the startup, the phone will automatically detect Option 17 or Option 59 for obtaining the provisioning server address. The priority of obtaining the provisioning server address is as follows: option 17→...
Page 19 true - enable Permitted Values false - disable Default true Web UI Network LLDP VLAN Acquirement → → Menu → Advanced Setting (default password: 123456) → Network → LLDP → VLAN Phone UI Acquirement 2.4.2 Manual VLAN Configuration VLAN is disabled on IP phones by default. You can configure VLAN for the Internet port and PC port manually.
Page 20 Vlan → Data Vlan Config → ID 2.4.3 DHCP VLAN The ALE Myriad Series phones support VLAN discovery via DHCP. The predefined Option 43→ Option 58 is used to supply the VLAN ID by default. And Option 58 has higher priority than Option 132.
Page 21 Default true Web UI Network LLDP Enable → → → Phone UI Menu → Advanced Setting (default password: 123456) → Network → CDP→ enable Parameter DeviceNetworkCdpPacketInterval config.xml Description It configures the interval for sending CDP packets Permitted seconds 1-3600 Values Default Web UI Network...
Page 22: Wi-Fi
All the available wireless networks will display in scanning list on the phone screen. You can store up to 5 frequently used wireless networks on your phone. You can configure for the ALE Myriad Series phones: Basic Setting → Wi-Fi → Wi-Fi Manager (phone user interface).
Page 23 The following table lists the parameters you can use to configure Wi-Fi. Parameter DeviceWifiFunctionEnable config.xml Description enables or disables the Wi-Fi feature. false - disabled Permitted Values true – enable Default true Parameter DeviceWifiEnable config.xml Description It activates or deactivates the Wi-Fi mode. false - disabled Permitted Values...
Page 24 Default Phone UI Basic Setting → Wi-Fi → Wi-Fi Manager Web UI Network → Wi-Fi Parameter DeviceWifi[1-5]Password config.xml If “WPA/WPA2 PSK” is chosen, this will be used. The length should be >=8 and <=63. Description If “WEP” is chosen, this will be used. This should be 5 ASCII for WEP64 and 13 ASCII for WEP128.
Page 25 2.5.1 IPv4 Configuration The following table lists the parameters you can use to configure wifi network for IPv4. Parameter DeviceWifiDhcpMode config.xml It configures the Internet port type for wifi IPv4. Description Note: It works only if “DeviceWifiIpStackMode” is set to IPv4. Static Permitted Dynamic...
Page 26 Web UI Network → Wi-Fi → IP Address Menu → Advanced Setting (default password: 123456) → Network → Wi-Fi Port → IP Phone UI Config → IPv4 Settings → IP Parameter DeviceWifiSubnetMask config.xml It configures the IPv4 subnet mask. Description Note: It works only if “DeviceWifiIpStackMode”...
Page 27 It configures the secondary IPv4 DNS server. Description Note: It works only if “DeviceWifiIpStackMode” is set to IPv4, and " DeviceWifiDhcpMode" is set to Static.s2 Permitted IPv4 Address Values Default Blank Web UI Network → Wi-Fi → DNS2 Menu → Advanced (default password: 123456) Setting → Network → Wi-Fi Port → IP Phone UI Config →...
Page 28 It configures the IPv6 prefix. Description Note: It works only if “DeviceWifiIpStackMode” is set to IPv6, and " DeviceWifiIpv6DhcpMode " is set to Static. Permitted Integer from 0 to 128 Values Default Menu → Advanced (default password: 123456) Setting → Network → Wi-Fi Port → IP Phone UI Config →...
Page 29: Network Address Translation (Nat)
The ALE Myriad Series phones can work with Rport type of NAT. 2.6.1 Rport Configuration The ALE Myriad Series phones support Rport described in RFC 3581. It allows a client to request that the server sends the response back to the source port from which the request came.
Page 30 2.7.2 Internet Port and PC Port Configuration The following table lists the parameters you can use to configure Internet port and PC port. Parameter DeviceNetworkLanAutoEnable config.xml Description It configures the transmission method for Internet port. false - disable Permitted Values true - enable Default true...
Page 31: Openvpn
→ PC duplex 2.8 OpenVPN The ALE Myriad Series phones use OpenVPN to achieve VPN features. After you configure VPN feature on the IP phone, the IP phone will act as a VPN client and use the certificates or username to authenticate with the VPN server.
Page 32 client.key Private key of the client /config/cert/openvpn/openvpn-client.key User.txt Username and password file /config/cert/openvpn/openvpn-user.txt 2.8.2 OpenVPN Configuration You can configure the OpenVPN feature via the Web UI path: Network → OpenVPN for the ALE Myriad Series phones. In addition, you can import vpn certificates and configuration files in batches by using compressed packages.
Page 33 2.8.3 OpenVPN Parameters List The following table lists the parameters you can use to configure openvpn. Parameter DeviceNetworkOpenVpnEnable config.xml Description It configures openvpn switch. false:disable Permitted Values true:enable Default false Web UI NetWork → OpenVPN → Enable Parameter DeviceNetworkOpenVpnServerAddr config.xml Description It configures openvpn server address.
Page 34 Parameter DeviceNetworkOpenvpnAuthFileUrl config.xml Description It configures openvpn username and password file. String within 256 characters. Permitted Note: Based on the openvpn standard format, the text is in unix format. The first line Values is the username, and the second line is the password. Default Blank Web UI...
Page 35: Quality Of Service (Qos)
Add a compressed package to import all OpenVPN certificates and files at one time to complete deployment. The compressed package contains CA certificate, VPN certificate, VPN private key, VPN configuration file, and auth file. The file name must be strictly matched: Description openvpn-ca.crt openvpn-cert.crt...
Page 36: Authentication
Permitted [0-63] Values Default 2.10 802.1x Authentication The ALE Myriad Series phones support the following protocols for 802.1X authentication: EAP-MD5 • EAP-TLS (requires Device and CA certificates, requires no password) • You can configure the 802.1x feature via Phone UI path: Menu →...
Page 37: Device Management
2.11 TR-069 Device Management TR-069 is a technical specification defined by the Broadband Forum, which defines a mechanism that encompasses secure auto-configuration of a CPE (Customer-Premises Equipment) and incorporates other CPE management functions into a common framework. TR-069 uses common transport mechanisms (HTTP and HTTPS) for communication between CPE and ACS (Auto Configuration Servers).
Page 38 FactoryReset Used for resetting to factory. This method informs the ACS of the completion (either successful or TransferComplete unsuccessful) of a file transfer initiated by an earlier Download or Upload method call. AddObject Use for adding a new instance of an object defined on the CPE. DeleteObject Use for removing a specific instance of an object.
Page 39 Parameter DeviceTr069AcsPeriodicEnable config.xml Description It enables ACS Periodic informing. true - enable Permitted Values false - disable Default false Web UI Provision → TR069 → ACS Periodic Enable Parameter DeviceTr069AcsPeriodicInterval config.xml Description It configures ACS Periodic Interval inform timer. Permitted Integer Values Default...
Page 40 Permitted IP address or domain name Values Default stun.l.google.com Web UI Provision → STUN → STUN Server Address Parameter DeviceTr069StunServerPort config.xml Description It configures STUN server port. Permitted Integer from 1024 to 65535 Values Default 19302 Web UI Provision → STUN → STUN Server Port ALE Myriad and Halo Series DeskPhone Administrator Guide...
Page 41: Phone Provisioning
The default username/password is admin/123456. 3.1.1 Accessing the Web User Interface Procedures: Step 1: Find the ALE Myriad Series phone’s IP address. Press the OK key when the phone is • idle. Step 2: Enter the IP address in the address bar of a web browser on your PC.
Page 42 3.1.3 Web Server Type Configuration The ALE Myriad Series phones support both HTTP and HTTPS protocols when accessing the web user interface. You can configure the web server type. Web server type determines the protocol used for accessing the web user interface. If you disable access to the web user interface using the HTTP/HTTPS protocol, both you and the user cannot access the web user interface.
Page 43: Phone User Interface
Advanced/Advanced Settings option is only available to administrators and requires an administrator password (default: 123456). 3.3 Configuration Files The ALE Myriad Series phones support three configuration template files: Common config file, MAC- Oriented config file and Device config file. 3.3.1 Common Config File A common CFG file, named config.xml, contains parameters that affect the basic features of the IP...
Page 44: Eds (Easy Deployment Server)
EDS user manual for more information. 3.5 Provisioning Methods The ALE Myriad Series phones provide two ways to provision your phones: Manual Provisioning: provisioning via the local phone user interface or web user interface. • Central Provisioning: provisioning through configuration files stored in a central provisioning •...
Page 45 Flow Chart ALE Myriad and Halo Series DeskPhone Administrator Guide...
Page 46 DeviceProvisionFileThird to 3.xml, the phone will request the following three configuration files in turn. 1.xml • 2.xml • 3.xml • Note: The ALE Myriad Series phones only support the xml format config file. ALE Myriad and Halo Series DeskPhone Administrator Guide...
Page 47 3.6.3 Timeout Mechanisms In the process of auto provisioning, there are two kinds of timeout mechanisms for some abnormal scenarios. It provides a clearer definition of some behaviors of the phone when there are network issues and can also improve the efficiency of the auto provisioning process. The following table lists the parameters you can use to configure the settings of timeout in auto provisioning process.
Page 48: Keeping User's Personalized Settings After Auto Provisioning
(n+1) times, so the phone will exit the auto provisioning process and save the auto provisioning url4 to replace auto provisioning url3. During the whole multistage request process, if the newly acquired URL is the same as one of the records in the list, for example, URL 2 is same as URL1, the device will exit the auto provisioning process directly after getting the file2.
Page 49: Supported Provisioning Server Discovery Methods
false - disable Permitted Values true - enable Default false Parameter DeviceProvisionUserConfigSyncEnable config.xml It enables or disables the IP phone to upload the <MAC>-local.xml file to the server each time the file is updated, and to download the <MAC>-local.xml file from the server during auto provisioning.
Page 50 contain option 66 (for IPv4)/option 59 (for IPv6) or the custom option (if configured) that contains the provisioning server address. Static: You can manually configure the server address via phone user interface or web user interface. 3.8.1 PnP Provisioning Configuration The following table lists the parameters you can use to configure PnP provisioning.
Page 51 Integer from 128-254 Permitted Values Multiple options are separated by ”;”. Default Blank Web UI Provision → Auto Provision Parameter DeviceProvisionDHCPCustomOptionIPv6 config.xml It configures the IPv6 custom DHCP option for requesting provisioning server Description address. Integer from 135-65535, except 143 Permitted Values Multiple options are separated by ”;”.
Page 52 Configure the auto provisioning URL by parameters. • The following table lists the parameters you can use to configure Static provisioning. Parameter DeviceProvisionServerUrl config.xml Description It configures the DM URL. Permitted Strings Values Default Blank Web UI Provision → Auto Provision Phone UI Menu →...
Page 53 Default Blank Web UI Provision → Auto Provision Phone UI Menu → Advanced Setting (default password: 123456) → Auto Provision Parameter DeviceProvisionServerPassword config.xml Description It configures the password used for http authentication. Permitted Strings Values Default Blank Web UI Provision → Auto Provision Phone UI Menu →...
Page 54 The following table lists the parameters you can use to configure polling mechanism. Parameter DeviceProvisionPollingByIntervalEnable config.xml Description It enables or disables configuration file polling periodly. false - disable Permitted Values true - enable Default false Web UI Provision → Auto Provision Parameter DeviceProvisionPollingInterval config.xml...
Page 55 It configures polling day of week. Description Note: It works only if the value of “DeviceProvisionPollingByWeekdaysEnable” is true. 0,1,2,3,4,5,6 or a combination of these digits 0 - Sunday 1 - Monday 2 - Tuesday Permitted Values 3 - Wednesday 4 - Thursday 5 - Friday 6 - Saturday Default...
Page 56: Firmware Upgrade
4. Firmware Upgrade There are three methods of firmware upgrade: Manually, from the local system for a single phone via web user interface. • Automatically, from the provisioning server for a batch of phones. • USB upgrade • 4.1 Firmware You can download the latest firmware online.
Page 57: Firmware Upgrade Via Usb Disk
4.3 Firmware Upgrade via USB disk Procedures: Step 1: Prepare a USB disk in FAT32 format. • Step 2: Create a folder and name it “upgrade”. • Step 3: Put the firmware binary files into upgrade folder. • Step 4: Plug USB disk into the phone’s USB port when the phone is powered off. •...
Page 58: Security Features
The ALE Myriad Series phones support access levels of admin, var and user. When logging into the web user interface or accessing advanced settings on the phone, as an administrator, you need an administrator password, then you will be able to access various menu options.
Page 59 Description It configures the password of the user Permitted String of 3 to 32 characters Values Default user Parameter DeviceSecurityVarPwd config.xml Description It configures the password of the var Permitted String of 3 to 32 characters Values Default Parameter DeviceSecurityAdminPwd config.xml Description It configures the password of the admin.
Page 60 0 - user Permitted 1 - var Values 2 - admin Default 5.1.3 Access Permissions Specification Access permissions of all configuration items available on phones’ web user interface and phone user interface can be defined in a fixed UserAccessPermission.xml file. Each configuration item in the file is formatted as: ItemName = X1X2 The valid values of X1, X2 include 0, 1, 2 and 3.
Page 61 Note: The phone user interface currently does not support read-only (R), only writable-read (WR) or hidden (N). Customizing UserAccessPermission.xml You can contact your interface person of Alcatel-Lucent Enterprise for the template file “UserAccessPermission.xml”. Web User Interface The following parameters show the configuration for the web user interface in the UserAccessPermission.xml file for reference.
Page 62 When logging in the web user interface with var access level, the web user interface will be displayed as follows: ALE Myriad and Halo Series DeskPhone Administrator Guide...
Page 63 When logging in the web user interface with admin access level, the web user interface will be displayed as follows: ALE Myriad and Halo Series DeskPhone Administrator Guide...
Page 64 Phone User Interface The following shows configuration parameters for the phone user interface in the UserAccessPermission.xml file for reference. Note: The phone user interface currently does not support read-only (R), only writable-read (WR) or hidden (N). Example: Configuration items in the UserAccessPermission.xml for call forward menu and its submenu settings for phone user interface: <?xml version="1.0"...
Page 65 <setting id="MMIFeatureNoAnswerForward" value="2" override="true"/> </settings> According to the above configuration of access level: When logging in the phone user interface with user access level, the access permission of each submenu is displayed as follows: Busy forward submenu and no answer forward submenu are hidden for user access level. When logging in the phone user interface with var access level, the access permission of each submenu is displayed as follows: No answer forward submenu is hidden for var access level.
Page 66 5.1.4 Logging in the Web/Phone User Interface with Different Access Levels When the user access level is enabled, you can log in to the web/phone user interface with different access levels. To login in the web user interface with different access levels: 1.
Page 67: Auto Logout
5.2 Auto Logout Auto logout time (default 5 minutes) defines the time interval of logging out the web user interface automatically when you do not perform any action on web user interface. Once logged out, you must re-enter username and password for web access authentication, and then log in again. 5.3 Phone Lock You can lock the IP phone to prevent it from unauthorized use.
Page 68: Transport Layer Security (Tls)
HTTPS URL for provisioning in a way that is designed to prevent eavesdropping and tampering. The ALE Myriad Series phones support TLS versions 1.0, 1.1 and 1.2. When TLS is enabled for an account, the SIP message of this account will be encrypted.
Page 69 The ALE Myriad Series phones support the following cipher suites: DHE-RSA-AES256-SHA • DHE-DSS-AES256-SHA • AES256-SHA • EDH-RSA-DES-CBC3-SHA • EDH-DSS-DES-CBC3-SHA • DES-CBC3-SHA • DES-CBC3-MD5 • DHE-RSA-AES128-SHA • DHE-DSS-AES128-SHA • AES128-SHA • RC2-CBC-MD5 • IDEA-CBC-SHA • DHE-DSS-RC4-SHA • RC4-SHA • RC4-MD5 •...
Page 70 Common Name Validation feature enables the IP phone to mandatorily validate the common name of the certificate sent by the connecting server. The Security verification rules are compliant with RFC 2818. The ALE Myriad Series phones trust the following CAs by default: entrust_g2_ca.pem •...
Page 71 DigiCertAssuredIDRootG3.pem • DigiCert_SHA2_Secure_Server_CA.pem • StartComCertificationAuthorityG2.pem • GeoTrust_Universal_CA2.pem • AmazonRootCA3.pem • comodorsadomainvalidationsecureserverca.pem • Thawte_Premium_Server_CA.pem • DigiCertAssuredIDRootG2.pem • TCTrustCenterClass2CAII.pem • GeoTrust_Universal_CA.pem • StartComCertificationAuthority.pem • entrust_2048_ca.pem • DigiCertAssuredIDRootCA.pem • VeriSign_Class_3_Public_Primary_Certification_Authority_G5.pem • letsencryptauthorityx1.pem • thawte_Primary_Root_CA_G3_SHA256.pem • VeriSign_Class_4_Public_Primary_Certification_Authority_G3.pem • VeriSign_Universal_Root_Certification_Authority.pem • thawte_Primary_Root_CA_G2_ECC.pem • VeriSign_Class_3_Public_Primary_Certification_Authority_G3.pem • TCTrustCenterUniversalCAI.pem •...
Page 72: Secure Real-Time Transport Protocol (Srtp)
3 - DNS-NAPTR. If no server port is given, the IP phone performs the DNS NAPTR and SRV queries for the service type and port. Default Web UI Account → Basic → Transport Mode Parameter SIPTlsVersion config.xml Description It configures the TLS version the IP phone uses to authenticate with the server. 0 - All Permitted 1 - TLS1.0...
Page 73 m=audio 6000 RTP/SAVP 0 8 18 9 101 a=crypto:1 AES_CM_128_HMAC_SHA1_80 inline:NzFlNTUwZDk2OGVlOTc3YzNkYTkwZWVkMTM1YWFj a=crypto:2 AES_CM_128_HMAC_SHA1_32 inline:NzkyM2FjNzQ2ZDgxYjg0MzQwMGVmMGUxMzdmNWFm a=crypto:3 F8_128_HMAC_SHA1_80 inline:NDliMWIzZGE1ZTAwZjA5ZGFhNjQ5YmEANTMzYzA0 a=rtpmap:0 PCMU/8000 a=rtpmap:8 PCMA/8000 a=rtpmap:18 G729/8000 a=fmtp:18 annexb=no a=rtpmap:9 G722/8000 a=fmtp:101 0-15 a=rtpmap:101 telephone-event/8000 a=ptime:20 a=sendrecv The callee receives the INVITE message with the RTP encryption algorithm, and then answers the call by responding with a 200 OK message which carries the negotiated RTP encryption algorithm.
Page 74: Ssh Activation
5.6 SSH Activation It is possible to open a secure remote connection through SSH to access the phone for Further operation test and debug purposes. SSH Connection is disable by default. The following table lists the parameters you can use to configure the SSH session. Parameter DeviceSecuritySshEnable config.xml...
Page 75 It configures the plaintext AES key for encrypting/decrypting the config/config.xml Description file. Permitted string Values Default Blank Phone UI Menu → Advanced Setting (default password: 123456) → Auto Provision → AES Key ALE Myriad and Halo Series DeskPhone Administrator Guide...
Page 76: Directory
The ALE Myriad Series phones provide several types of phone directories. 6.1 Local Directory The ALE Myriad Series phones maintain a local directory that you can use to store contacts. The local directory can store up to 1000 contacts and 50 groups.
Page 77 Specify the home number Specify a registered line for this contact for calling. line Account Valid Values: 1~15/1~8. The ALE Myriad Series phones support 8 accounts. Specify which group the contact adds to. Built-in group: GroupName All Contacts, External Directory (supported by only M7)
Page 78 6.1.1.2 Customizing Local Contact File Procedures: 1. Download a contact template from Web UI. 2. Open the contact template. 3. Add a group by adding <GroupName>Fn</GroupName> to the configuration file. Each starts on a new line. For XML example: <?xml version="1.0" encoding="utf-8"?> ...
Page 79 6.1.2 Local Contact File Upload On the ALE Myriad Series phones, you can upload multiple contacts by a contact file at the same time. The following table lists the parameters you can use to upload the local contact files and resources.
Page 80: Lightweight Directory Access Protocol (Ldap)
<setting id="LocalContactUploadUrl" value="http://192.168.10.25/directory.xml" override="true"/> During auto provisioning, the IP phone connects to the provisioning server “192.168.10.25” and downloads the local contact file “directory.xml”. You can view the contacts on the phone and specify the avatar for a contact. The following images show the added contact Lily wang with the corresponding avatar displayed on the phone screen: 6.2 Lightweight Directory Access Protocol (LDAP) LDAP is an application protocol for accessing and maintaining information services for the distributed...
Page 81 false - disable Permitted Values true - enable Default false Web UI Contact Manager → LDAP → LDAP Enable Parameter LdapServerUrl config.xml Description It configures the LDAP Server URL. Permitted URL within 511 characters Values Default Blank Web UI Contact Manager → LDAP → LDAP Server URL Parameter LdapSearchBase config.xml...
Page 82 This login is used in conjunction with the password if the LDAP server requires Description authentication. Permitted String within 99 characters Values Default Blank Web UI Contact Manager → LDAP → LDAP User Name Parameter LdapPassword config.xml This password is used in conjunction with the LDAP login, if the LDAP server requires Description authentication.
Page 83 false - disable Permitted Values true - enable Default false Web UI Contact Manager → LDAP → LDAP Call Query Enable Parameter LdapExtraDisplay config.xml conversation Configure additional LDAP attributes to be displayed on the After the configuration, additional properties are displayed after the name of the call screen and call screen.
Page 84: External Directory
When adding a contact from LDAP to Local contacts, Blacklists or Favorites, the number can be added to office, mobile or other options. Press Switch or Left/Right key on the “Add to xxx” page to select numbers. 6.2.4 LDAP custom call display policy Scenario: Employee: ALETEST1;...
Page 85 synchronizing of contacts or not. In addition, manual synchronizing of contacts is also supported after a cellphone has been paired. After synchronizing contacts automatically or manually, all the contacts from the cellphone are grouped into a special group named “External Directory”. This feature is supported by the M7/M8 phones.
Page 86 Special directory group “External Directory” for cellphone. Contacts display in group “External Directory”. During pairing with cellphone process, the M8 phone could accept or reject synchronizing of contacts. For M8, after pairing process, user can go into the below phone UI to enable or disable synchronizing BT contacts, select the paired cellphone, press detail, and then enable/disable sync BT contacts.
Page 87: Directory Search Settings
The ALE Myriad Series IP phones support up to 6 remote phone book groups. The following table lists the parameters you can use to configure the remote phone book.
Page 88 Parameter RemotePhoneBookForceUpdateMode config.xml Description It configures whether to enable or disable the forced update mode. 0 - disable the forced update mode Permitted Values 1 - enable the forced update mode Default Parameter RemotePhoneBookPeriodUpdateEnable config.xml Description It configures whether to enable or disable the periodic update mode. false - disable Permitted Values...
Page 89: Contact Backup
It configures the authenticated account of remote phone book. Description X can be 1~6. Permitted Strings Values Default Blank Parameter RemotePhoneBookXAuthPwd config.xml It configures the authentication password of remote phone book. Description X can be 1~6. Permitted Strings Values Default Blank 6.6 Contact Backup The IP phone will automatically upload contact files at regular intervals to the provisioning server or a...
Page 90: Blacklist
Description It configures whether to enable or disable contactBackup. false - disable Permitted Values true - enable Default false 6.7 Blacklist When the user never wants to receive calls from somebody, the phone number can be added into the blacklist of directory. Then all calls from this phone number which is included in the blacklist will be refused automatically.
Page 91: Favorite Contacts
6 - Network Contacts Default Web UI Contact Manager → Settings → Directory List 6.9 Favorite Contacts User can mark local contacts as favorite contacts when this feature enabled. The favorite contacts will be stored in the Favorites directory and the phone will automatically assign Speed Dial keys for these favorite contacts.
Page 92: History List Display In Web Ui
6.10 History List Display in Web UI On the Web UI the user can check the call history of the phone via path: Contact Manager→History. ALE Myriad and Halo Series DeskPhone Administrator Guide...
Page 93: Audio Features
7. Audio Features This chapter describes the audio sound quality features and options you can configure for the IP phone. 7.1 Dial Tone You can configure whether to enable or disable the dialing tone. 7.1.1 Dialing Tone Configuration The following table lists the parameters you can use to enable or disable the dialing tone. Parameter FeatureDialingToneEnable config.xml...
Page 94 Parameter SettingRingInternal config.xml Description It configures internal call ring melody. Permitted String (within 511 Characters) Values Default Cold River Web UI Setting → Ringing → Internal Melody Phone UI Basic Setting → Sound → Ringing → Int Melody Parameter SettingRingExternal config.xml Description It configures external call ring melody.
Page 95 2 - BeepDouble 3 - BeepTriple Default Web UI Setting → Ringing → Beeps Before Ringing Phone UI Basic Setting → Sound → Ringing → Beep Parameter SettingRingtoneUploadUrl config.xml Description It configures the URL that phone can download the custom ringtone. Permitted String (within 511 Characters) Values...
Page 96: Distinctive Ring Tones
Buttons “Upload” and “Delete” can be used to upload or delete ringtone(s), only wav file is supported on WBM, and the upper limit is also 5 ringtones. 7.4 Distinctive Ring Tones The feature of distinctive ring tones allows certain incoming calls to trigger IP phones to play distinctive ring tones.
Page 97 Web UI Setting → Ringing → Internal Ring TextX Parameter SettingRingerFileX config.xml Description It configures internal call ring melody X. The X can be 1-10. Cold river Disco Neture Street dance Xylofun Sunrise Doing Doing Baby piano Permitted Values Transatlantic Moon Light Submarine Classic...
Page 98 7.4.1.1 Alert-Info: Bellcore-drN When the Alter-Info header contains the keyword “Bellcore-drN”, the IP phone will play the desired ring tone. The following table identifies the corresponding ring tone: Ring Tone Ring Tone Value of N (features.alert_info_tone = 1) (features.alert_info_tone = 0) Bellcore-dr0 ring00 Bellcore-dr1...
Page 99 Bellcore-dr11 ring11 Bellcore-dr12 ring12 Bellcore-dr13 ring13 Bellcore-dr14 ring14 N<1 or N>15 ring00 Examples: Alert-Info: test/Bellcore-dr1 Alert-Info: Bellcore-dr1 Alert-Info: Bellcore-dr1;x-line-id=1 7.4.1.2 Alert-Info: Ringtone When the Alter-Info header contains the keyword “ringtone-N/ringtone-RingN” or “MyMolodyN/MyMelodyRingN”, the IP phone will play the corresponding local ring tone (RingN.wav) or play the first local ring tone (Ring1.wav) in about 10 seconds if “N”...
Page 100: Ringer Device
ring10 ring11 ring12 ring13 ring14 N<1 or N>15 ring00 7.4.1.3 Alert-Info: info=info text; x-line-id=0 When the Alert-Info header contains an info text, the IP phone will map the text with the Internal Ringer Text preconfigured on the IP phone, and then play the ring tone associated with the Internal Ringer Text (the ring tone can be configured by the parameter).
Page 101: Tones
Phone UI Basic Setting → Sound → Ringing → Ring Device 7.6 Tones When receiving a message, the IP phone will play a warning tone. You can customize tones or select specialized tone phones (varying from country to country) to indicate the different status of the IP phone.
Page 102 2 - Germany 3 - Italy 4 - Spain 5 - Dutch 6 - Portugal 7 - Canada 8 - US 9 - Hungary 10 - Czec 11 - Slovakia 12 - Slovenia 13 - Estonia 14 - Poland 15 - Lithuania 16 - Latvia 17 - Turkey 18 - Greece...
Page 103 a. Freq without /Duration indicates the frequency of the group. For example, 200/1000; 300 means that the frequency of 200Hz is played for 1s, and then the frequency of 300Hz is played all the way. b. Tone with "!" It is played only once. For example: ! 200/1000; 0/1000; 200+300/1000, which means to play 1s at 200Hz, then mute 1s, then play 1s at both 200Hz and 300Hz, and then end Tone play.
Page 104 String within 511 characters. Permitted Values Invalid value does not take effect. Default Blank Parameter SettingRingBackTone config.xml Description Configure ring back tone. String within 511 characters. Permitted Values Invalid value does not take effect. Default Blank Parameter SettingBusyTone config.xml Description Configure ring back tone.
Page 105: Audio Codecs
Default Blank Parameter SettingAutoAnswerTone config.xml Description Configure auto answer tone. String within 511 characters. Permitted Values Invalid value does not take effect. Default Blank Parameter SettingMessageTone config.xml Description Configure Message tone. String within 511 characters. Permitted Values Invalid value does not take effect. Default Blank Parameter...
Page 106 The following table lists the audio codecs supported by each phone model: Phone Model Supported Audio Codecs Default Audio Codecs Myriad Series pcmu;pcma;g729AB;g722;iLBC;opus pcmu;pcma;g729AB;g722;iLBC 7.7.2 Audio Codecs Configuration The following table lists the parameters you can use to configure the audio codecs.
Page 107: Packetization Time (Ptime)
Parameter AccountXOpusBandwidth config.xml Description It configures OPUS bandwith for accountX. 0 - Narrow Band Permitted 1 - Wide Band Values 2 - Super Wide Band Default Web UI Account → Codec → OPUS Bandwidth Parameter AccountXIlbcFrameMode config.xml Description It configures iLBC frame length for accountX. 20 - 20 Permitted Values...
Page 108: Early Media
7.10 Acoustic Clarity Technology To optimize the audio quality of your network, the ALE Myriad Series phones support the acoustic clarity technology: Acoustic Echo Cancellation (AEC), Background Noise Suppression (BNS), Automatic Gain Control (AGC), Voice Activity Detection (VAD), Comfort Noise Generation (CNG) and jitter buffer.
Page 109: Dtmf
Comfort Noise Generation (CNG) is used to generate background noise for voice communications during periods of silence in a conversation. 7.10.7 Jitter Buffer The ALE Myriad Series phones support fixed type of jitter buffers. A fixed jitter buffer with corresponding fixed delay to voice packets. 7.11 DTMF DTMF (Dual Tone Multi-frequency) tone better known as touch tone.
Page 110 events. Instead, compliant implementations taking part in out-of-band negotiations of media stream content indicate what events they support. It adds three new procedures to the RFC 2833 framework: subdivision of long events into segments, reporting of multiple events in a single packet, and the concept and reporting of state events.
Page 111: Voice Quality Monitoring (Vqm)
false - disable Permitted Values true - enable Default true Web UI Setting → Audio → Enable DTMF Feedback Parameter SettingDtmfLevel config.xml Description It configures bias value of DTMF tone level. Permitted [-6,6] Values Default Web UI Setting → Audio → DTMF Level 7.12 Voice Quality Monitoring (VQM) Voice quality monitoring feature allows the IP phones to generate various quality metrics for listening quality and conversational quality.
Page 112: Suppress Dtmf Display
Permitted String within 128 characters Values Default Blank Web UI Account → Advanced → SIP VoIP Tickets Collector 7.13 Suppress DTMF Display Suppress DTMF Display allows IP phones to suppress the display of DTMF digits during an active call. DTMF digits are displayed as “*” on the phone screen. Suppress DTMF Display delay defines whether to display the DTMF digits for a short period of time before displaying as “*”.
Page 113: Multiple Sip Accounts
Registering an account makes it easier for the IP phones to receive an incoming call or dial an outgoing call. The ALE Myriad Series phones support registering multiple accounts on a phone, each account requires an extension or phone number.
Page 114 Default Blank Web UI Account → Basic → Display Name Menu → Advanced Setting (default password: 123456) → Account → AccountX → Phone UI Display name Parameter AccountXRegName config.xml Description It configures the register name. Permitted String within 64 characters Values Default Blank...
Page 115 Default Blank Web UI Account → Basic → Sip Server Menu → Advanced Setting (default password: 123456) → Account → AccountX → Phone UI Sip server1 Parameter AccountXServer1Port config.xml Description It configures the port of SIP server. Permitted Integer from 0 to 65535 Values Default 5060...
Page 116 8.1.3 Registration Settings Configuration The following table lists the parameters to configure the registration settings: Note: X means account ID. It can be number 1-8 for M3/M5/M7, 1-20 for M8, 1-3 for H3P/H3G, 1-4 for H6, 1-3 for H3P/H3G, 1-4 for H6. Parameter AccountXSendUserPhoneEnable config.xml...
Page 117: Server Redundancy
Web UI None 8.2 Server Redundancy Server redundancy is often required in VoIP deployments to ensure continuity of phone service, for example, the call server offline for maintenance, the server crashes, or the connection between the IP phone and the server fails. Two types of redundancy are possible.
Page 118 Web UI Account → Basic → Secondary SIP Server Menu → Advanced Setting (default password: 123456) → Account → AccountX → SIP Phone UI Server2 Parameter AccountXServer2Port config.xml Description It configures the port of secondary server in which the accountX use to register. Permitted Integer from 0 to 65535 Values...
Page 119: Sip Server Name Resolution
It configures whether to re-subscribe immediately after registering different IP Description addresses. false - Do not rely on registration to trigger updates Permitted Values true - Rely on registration to re-subscribe Default false Web UI None 8.3 SIP Server Name Resolution If a domain name is configured for a server, the IP address associated with that domain name will be resolved through DNS as specified by RFC 3263.
Page 120 Description It configures the SIP phone default account. 1 - Account 1 2 - Account 2 3 - Account 3 4 - Account 4 5 - Account 5 6 - Account 6 7 - Account 7 8 - Account 8 9 - Account 9 10 - Account 10 Permitted...
Page 121 ALE Myriad and Halo Series DeskPhone Administrator Guide...
Page 122: Call Log
9. Call Log All call logs are divided into All Calls/Missed Calls/Placed Calls/Received Calls/Forwarded Calls. The five types of call logs are displayed via five tabs in the Local History page. Users can switch the tabs by pressing the left/right keys. 9.1 Call Log Display You can access the call history information via phone user interface by the History soft key on homepage.
Page 123: Call Features
10. Call Features This chapter shows you how to configure call features for the ALE Myriad Series phones: 10.1 Dial Plan Dial plan is a string of characters that governs the way IP phones process the inputs received from the IP phone’s keypads.
Page 124 Permitted Integer from 0 to 120 Values Default Blank Web UI Setting → Dialing Rule → Min Number Len Parameter AccountXDialingRuleExternalPrefixExceptions config.xml Description It configures list of exceptions while adding the external prefix. Permitted String within 64 characters Values Default Blank Web UI Setting →...
Page 125 It enables or disables dialing rule works in manual Description Note: It includes Input number directly / off-hook then dialing / handsfree then dialing. Permitted true - enable Values false - disable Default false Web UI Setting → Dialing Rule → Dialing Rule Enabled in Manual → Enable/Disable 10.1.2 Dial Plan Defined by Digit Map Digit maps, described in RFC 3435, are defined by a single string or a list of strings.
Page 126 The square bracket "[]" can be used as a placeholder for a single character which matches any of a set of characters. Example: "91[5-7]1234" would match “9151234”, “9161234”, and “9171234”. The timer letter “T” indicates a timer expiry. If “T” is used alone (for example, 123T), the default timeout value of 3 will be used.
Page 127 Description It configures the dial rule to match the timeout (the value of T), in seconds. Permitted 0-18 Values Default Parameter DigitMapInHistoryEnable config.xml It enables or disables the digit map to be applied to the numbers (received calls or Description missed calls) dialed from the call history list.
Page 128 Parameter AccountXDigitMapEnable config.xml Description It enables or disables the digit map feature for a specific account. Permitted true - enable Values false - disable Default true Parameter AccountXDigitMap config.xml Description It enables or disables the digit map feature for a specific account. Permitted String within 2048 characters Values...
Page 129: Hotline
Permitted true - enable Values false - disable Default true Parameter AccountXDigitMapInManualEnable config.xml It enables or disables the entered number to match the predefined string of the Description digit map after pressing a send key. It is only applicable to the off-hook dialing. Permitted true - enable Values...
Page 130: Recall
Parameter FeatureHotlineDelayTimeout config.xml It configures the waiting time (in seconds) for the IP phone to automatically dial out the preset hotline number. Description Note: If it is set to 0, the IP phone will dial out the configured hotline number immediately when you lift the handset, press the loudspeaker key or press the account key Permitted...
Page 131: Call Timeout
The following table lists the parameter you can use to speed dial configuration: Note: X means programmable key ID and it can be number 1-20 for M3, 1-28 for M5/M7, 1-36 for M8, 1-8 for H3P/H3G, 1-12 for H6. <?xml version="1.0" encoding="UTF-8" ?> <settings>...
Page 132: Anonymous Call
Parameter FeatureAutoDialOutTimer config.xml It configures the timer when the phone dials out the number after inputting Description the last digit. Permitted Integer from 0 to 18 Values Default Web UI Features → General → Auto Dial Out Timer 10.7 Anonymous Call Anonymous Call allows the caller to conceal the identity information shown to the caller.
Page 133: Anonymous Call Rejection
Default Blank Web UI Account → Advanced → Anonymous Call On Code Phone UI Menu → Features → Anonymous → AccountX → On Code Parameter AccountXAnonymousCallOffCode config.xml It configures the off code for accountX to deactivate anonymous call feature on server side.
Page 134: Call Number Filter
Permitted String within 32 characters Values Default Blank Web UI Account → Advanced → Anonymous Rejection On Code Phone UI Menu → Features → Anonymous Reject → Account X Parameter AccountXAnonymousCallRejectionOffCode config.xml It configures the anonymous call rejection off code. Description The IP phone will send the code to deactivate anonymous call rejection feature on server side when you deactivate it on the IP phone.
Page 135: Auto Answer
Features → SIP → SIP Peer Filter 10.11 Auto Answer The ALE Myriad Series phones support answering a SIP call or an IP address call automatically. Auto answer is configurable on a per-line basis, while IP address call is not.
Page 136: Call Waiting
Parameter AccountXAutoAnswerEnable config.xml It enables or disables auto answering a SIP call for accountX. Description Note: The IP phone cannot automatically answer the incoming call during a call even if auto answer is enabled. Permitted true - enable Values false - disable Default false Web UI...
Page 137 Note: In R140, we have optimized the reminder of multiple calls. When there is an incoming call or talking, we will use 182 to respond to the second call when call waiting is enabled. The following table lists the parameters you can use to configure call waiting. Parameter FeatureCallWaitingEnable config.xml...
Page 138: Do Not Disturb (Dnd)
After the function is activated, you can set program key to call waiting to realize more flexible switch operation. You can also operate during a call, which satisfies the more flexible DND function. false: Disable the keep call waiting feature. Permitted Values true: Enable the keep call waiting feature.
Page 139 Subscribe mode: The IP phone will send subscribe message to synchronize the status of the • DND between the IP phone and the server when forward states change. With this phone, you don’t need to configure on code or off code on IP phone. 10.13.3 DND in Phone Mode Configuration The following table lists the parameters you can use to configure DND in Phone mode.
Page 140 10.13.4 DND in Custom Mode Configuration The following table lists the parameters you can use to configure DND in Custom mode. Note: X means account ID. It can be number 1-8 for M3/M5/M7, 1-20 for M8, 1-3 for H3P/H3G, 1-4 for Parameter AccountXDndEnable config.xml...
Page 141 Phone UI Menu → Features → DND → Account ID → Off Code 10.13.5 DND Synchronization for Server-side Configuration DND synchronization feature provides the capability to synchronize the status of the DND features between the IP phone and the server. If the DND is activated in Phone mode, the DND status changing locally will be synchronized to registered default accounts on the server.
Page 142: Call Forward
1: Subscribe. The IP phone sends a SUBSCRIBE message with event “as-feature- event” to the server. Default Web UI Features → DND → DND method 10.13.6 DND Enable/Disable Prompt Enhancement The following table lists the parameters you can use to configure DND enable/disable prompt enhancement.
Page 143 10.14.2 Call Forward Feature Configuration After you choose a forward mode, you can configure the call forward feature for all accounts or a specific account. It depends on the forward mode: Phone (default): Call forward feature is effective for all accounts. •...
Page 144 Permitted String within 32 characters Values Default Blank Web UI Features → Forward → On Code (under Immediate FWD) Phone UI Menu → Features → Call Forward → Always Forward → On Code Parameter FeatureImmFwdOffCode config.xml It configures the always forward off code to deactivate the server-side always forward feature.
Page 145 It configures the busy forward on code to activate the server-side busy forward feature. The IP phone will send the busy forward on code and the pre-configured Description destination number (configured by the parameter “FeatureBusyFwdNumber”) to the server when you activate busy forward feature on a phone basis. Note: It works only if “ForwardModeAccount”...
Page 146 Default Blank Web UI Features → Forward → No Reply FWD Phone Number Phone UI Menu → Features → Call Forward → No Reply Forward → Forward To Parameter FeatureNoReplyFwdOnCode config.xml It configures the no answer forward on code to activate the server-side no answer forward feature.
Page 147 Parameter FeatureNoReplyFwdInterval config.xml It configures Single ring interval. For example: 1. After FWD synchronization is enabled, the IP phone calculates No Reply Forward Duration based on the ringcount (N) sent by the server and Interval (M) configured locally. The specific rule is Duration=N x M. Duration calculated is written directly to Description the arguments.
Page 148 Default Blank Web UI Features → Forward → Immediate FWD Phone Number Phone UI Menu → Features → Call Forward → Always Forward → account ID → Forward To Parameter AccountXImmFwdOnCode config.xml It configures the always forward on code to activate the server-side always forward feature.
Page 149 It configures the destination number of the busy forward feature on a phone basis. Description Note: It work only if “FeatureFwdMode” is set to 1 (Custom). Permitted String within 32 characters Values Default Blank Web UI Features → Forward → Busy FWD Phone Number Phone UI Menu →...
Page 150 Default false Web UI Features → Forward → No Reply FWD → On/Off Menu → Features → Call Forward → No reply Forward → account ID → No Reply Phone UI Forward Parameter AccountXNoReplyFwdNumber config.xml It configures the destination number of the no answer forward feature on a phone Description basis.
Page 151 You can configure the no reply forward waiting time via web or Phone UI. Configure no reply forward time via web • Configure no reply time via Phone UI • 10.14.5 Call Forward Synchronization for Server-side Configuration Call forward synchronization feature provides the capability to synchronize the status of the call forward features between the IP phone and the server.
Page 152: Dnd & Fwd Synchronization
If the call forward is activated in custom mode, the forward status changing locally will be synchronized to the specific accounts on the server. But if the forward status of the specific account is changed on the server, the forward status locally will be changed. The IP phone supports 2 methods to synchronize the status of the call forward between the IP phone and the server.
Page 153: Multiple Call Appearances
The following table lists the parameters you can use to configure this feature. Note: X means account ID. It can be number 1-8 for M3/M5/M7, 1-20 for M8, 1-3 for H3P/H3G, 1-4 for Parameter AccountXDndSyncServerLocalProcessingEnable config.xml In the case of server synchronization, it configures the phone’s each account to handle the local DND.
Page 154: Call Hold
Description It configures the maximum number of concurrent calls for all registered accounts. NUMERIC [1,4] Permitted Values Note: For M8, the permitted value for this parameter is NUMERIC [1,11]. Default Note: For M8, the default value for this parameter is 11. Web UI Features →...
Page 155 Description It enables or disables the phone to inactive outgoing hold signaling. false - disable Permitted Values true - enable Default false Parameter FeaturePlayHoldToneEnable config.xml It enables or disables the IP phone to play the call hold tone when you place a call on Description hold.
Page 156 It configures the time (in seconds) to wait for the IP phone to play the initial call held tone. If it is set to 30 (30s), the IP phone will wait 30 seconds to play the initial call held Description tone after you are held by the other party.
Page 157: Call Mute
B, party A can transfer this call to party C (the third party). Then, party B will begin a new call with party C, and party A will disconnect. The ALE Myriad Series phones support call transfer using the REFER method specified in RFC 3515 and offer two types of transfer: Blind Transfer - Transfer a call directly to another party without consulting.
Page 158 Default true Parameter TelephonyBlindTransferAllowed config.xml Description It enables or disables the blind transfer. false - disable Permitted Values true - enable Default true Parameter FeatureBlindTransferOnHookEnable config.xml Description Enable and disable the blind transfer operation when hanging up. false:disable feature Permitted Values true:enable feature Default...
Page 159 false:disable feature Permitted Values true:enable feature Default false Parameter SIPTranSuccessfulNotify config.xml It configures after the Transfer operation is configured, which signaling is received, Description indicates that the Transfer is successful, and the transfer process ends. 0 - NOTIFY containing a 2xx Status-Line 1 - NOTIFY containing a 100 Status-Line 2 - NOTIFY containing a 180 Status-Line Permitted...
Page 160: Conference
10.20.1 Local Conference Configuration The local conference requires a host phone to process the audio of all parties. The ALE Myriad Series phones support up to 3 parties (5 parties for the M7 IP phone) (12 parties for the M8 IP phone) (including yourself) in a local conference call.
Page 161 You can enable or disable the local conference feature and configure the way to set up a local conference. For the ALE Myriad Series deskphones, you can merge two calls into a conference directly by pressing the Conf soft key or Conf hard key.
Page 162: Keep Mute
10.20.2 Network Conference Configuration Network conference, also known as a centralized conference, provides you with the flexibility of call with multiple participants (more than three). The IP phones implement network conference using the REFER method specified in RFC 4579. This feature depends on the support from a SIP server. For network conference, if any party leaves the conference, the remaining parties are still connected.
Page 163: Auto Redial
Description It configures the Keep Mute feature of the IP phone. false - disable Permitted Values true - enable Default false 10.22 Auto Redial You can configure the phone to automatically redial the last dialed number when the call is temporarily unavailable.
Page 164: Usb Recording
Web UI Features → General → Auto Redial Interval (1~60s) Phone UI Menu → Features → Auto Redial 10.23 USB Recording 10.23.1 USB Recording switch ALE phones support manual recording during a call or automatic recording once the call is set up. Before recording, ensure that the USB disk has been connected to the IP phone.
Page 165 Default Blank Parameter FeatureRecordingUploadServerUsername config.xml It configures the authentication username of the server where the local recording file Description uploaded is specified. Note: It is valid only the FeatureRecordingUploadEnable is true. Permitted String within 64 characters Values Default Blank Parameter FeatureRecordingUploadServerPassword config.xml It configures the authentication password of the server where the local recording file...
Page 166 Parameter FeatureRecordingUploadEndTime config.xml Description It configures to enable the scheduled upload of local recording files end time. Time from 00:00 to 23:59 Permitted Values Note: It is valid only the FeatureRecordingUploadDailyEnable is true. Default 00:00 Parameter FeatureRecordingAutoDeleteEnable config.xml It configures enable or disable the function of automatically deleting Description USB flash drive recording files.
Page 167 B. On this screen, you can view the recording file in .wav format. The recording file contains the call time and the called and called account information as the file name. ALE Phones maximum of 1000 entries are supported. C. When you select the relevant recording information, we can see that soft key supports delete, details, and play functions.
Page 168 3.You can press “Play” to play record file. 4.The “File Upload List” will tell you success or fail the record file upload to server. 5. If the upload takes a while, you can see an upload icon in idle, indicating that the upload is in progress.
Page 169: Confidential Dial And Incoming Call
10.24 Confidential Dial and Incoming call Password dial/incoming call feature allows the peer number to be partially displayed on the IP phone when placing a call or receiving a call. The hidden digits are displayed as asterisks on the phone screen.
Page 170: Multicast Paging
10.25.1 Multicast Paging Group Configuration The ALE Myriad Series phones support up to 25 groups for paging. You can assign multicast IP addresses with a channel for each group, and specify a label to each group to identify the phones in the group, such as All, Sales, or HR.
Page 171 10.25.2 Multicast Listening Group Configuration The ALE Myriad Series phones support up to 25 groups for listening. You can assign multicast IP addresses with a channel for each group, and specify a label to each group to identify the phones in the group, such as All, Sales, or HR.
Page 172 Parameter MulticastListeningAddress[1-25]Label config.xml It configures the label to be displayed on the phone screen when receiving the Description multicast paging calls. Permitted String within 64 characters Values Default Blank Web UI Features → Multicast Paging → Listening List Parameter MulticastListeningAddress[1-25]Channel config.xml Description It configures the channel that the phone listens to.
Page 173 DND for Ignoring Paging Call If you do not want to miss some urgent paging calls when DND is activated. You can use the Ignore DND feature to define the lowest priority of paging group from which the phone can receive an urgent paging call when DND is activated.
Page 174: Action Url
Default true Web UI Features → Multicast Paging → Paging Priority Parameter MulticastReceiveUseHandfree config.xml It enables or disables the phone to always use the speaker as the audio device when Description receiving the multicast paging calls. false - disable Permitted Values true - enable Default...
Page 175 Setup Completed When the IP phone completes startup. Register Succeeded When the IP phone successfully registers an account. Unregistered When the IP phone logs out of the registered account. Register Failed When the IP phone fails to register an account. Off Hook When the IP phone is off hook.
Page 176 When the forward mode is Custom, the phone only sends the action URL for the corresponding account. When the IP phone enables the busy forward. Note: When the forward mode is Phone, the phone sends the action Busy Forward Enabled URL for all accounts.
Page 177 Idle To Busy When the state of the IP phone changes from idle to busy. Busy To Idle When the state of phone changes from busy to idle. Autop Start When the IP phone starts auto provisioning. Autop Finish When the IP phone completes auto provisioning via power on. Headset When the IP phone presses the HEADSET key.
Page 178 The SIP URI of the caller when the IP phone receives an incoming call. The display name of the caller when the IP phone places a call. $display_local The display name of the callee when the IP phone receives an incoming call.
Page 179 Parameter ActionUrlRegisterFailed config.xml Description It configures the action URL the phone sends after registration fails. Permitted URL within 511 characters Values Default Blank Web UI Features → Action URL → Register Failed Parameter ActionUrlUnregistered config.xml Description It configures the action URL the phone sends after an account is unregistered. Permitted URL within 511 characters Values...
Page 180 Permitted URL within 511 characters Values Default Blank Web UI Features → Action URL → Reject Incoming Call Parameter ActionUrlAnswerIncomingCall config.xml Description It configures the action URL the phone sends when answering a new incoming call. Permitted URL within 511 characters Values Default Blank...
Page 181 Permitted URL within 511 characters Values Default Blank Web UI Features → Action URL → Call Remote Canceled Parameter ActionUrlMissedCall config.xml Description It configures the action URL the phone sends when missing a call. Permitted URL within 511 characters Values Default Blank Web UI...
Page 182 Web UI Features → Action URL → DND Disabled Parameter ActionUrlImmediateForwardEnabled config.xml It configures the action URL the phone sends when the always forward feature is Description activated. Permitted URL within 511 characters Values Default Blank Web UI Features → Action URL → Immediate Forward Enabled Parameter ActionUrlImmediateForwardDisabled config.xml...
Page 183 Default Blank Web UI Features → Action URL → No Reply Forward Enabled Parameter ActionUrlNoReplyForwardDisabled config.xml It configures the action URL the phone sends when the no answer forward feature is Description deactivated. Permitted URL within 511 characters Values Default Blank Web UI Features →...
Page 184 Web UI Features → Action URL → Attended Transfer Parameter ActionUrlTransferFailed config.xml Description It configures the action URL the phone sends when transferring a call fails. Permitted URL within 511 characters Values Default Blank Web UI Features → Action URL → Transfer Failed Parameter ActionUrlTransferFinished config.xml...
Page 185 Parameter ActionUrlCallUnhold config.xml Description It configures the action URL the phone sends when resuming a hold call. Permitted URL within 511 characters Values Default Blank Web UI Features → Action URL → Call Resume Parameter ActionUrlMute config.xml Description It configures the action URL the phone sends when muting a call. Permitted URL within 511 characters Values...
Page 186 It configures the action URL the phone sends when changing the state of the phone Description from idle to busy. Permitted URL within 511 characters Values Default Blank Web UI Features → Action URL → Busy To Idle Parameter ActionUrlAutopStart config.xml Description It configures the action URL the phone sends when starting auto provisioning.
Page 187 It configures the action URL the phone sends when you unplug or plug the Description accessory. Permitted URL within 511 characters Values Default Blank Web UI Features → Action URL → Peripheral Information Parameter ActionUrlVpnIp config.xml It configures the action URL the phone sends when the IP address assigned by the Description VPN server changes.
Page 188: Action Uri
Features → Action URL → Conference Established 10.27 Action URI The ALE Myriad Series phones can perform the specified action by receiving and handling an HTTP or HTTPS GET request or accepting a SIP NOTIFY message with the “Event: ACTION-URI” header from a SIP proxy server.
Page 189 10.27.3 Variable Values List The ALE Myriad Series phones also support a combination of the variable values in the URI, but the order of the variable value is determined by the operation of the phone. The valid URI format is shown below: http(s)://<phoneIPAddress>/servlet?key=variable value[;variable value].
Page 190 (F_) VOLUME_UP Short press the Volume up key (F_) VOLUME_DOWN Short press the Volume down key M3 X(1-6), M5/M7X(1-8), M8 X(1-10),H3P/H3G(1-3),H6(1- 4) Short press the line key Long Press Line key M3 X(1-6), M5/M7 X(1-8), M8 X(1-10) F_LX_LONGPRESS ,H3P/H3G(1-3),H6(1-4) S M3/M5/M7 X(1-4), M8 X(1-5) ,H3P/H3G(1-3),H6(1-4) S Short press the SOFT key (F_) 0-9/*/ F_STAR/F_POUND...
Page 191 REBOOT(case insensitive) Reboot the phone RESET(case insensitive) Reset factory DND_ON Set dnd on DND_OFF Set dnd off ANSWER/ASW Answer a call ATrans=xxx Perform a semi-attended/attended transfer to xxx. BTrans=xxx Perform a blind transfer to xxx CallWaitingOn Activate the call waiting feature CallWaitingOff Deactivate the call waiting feature CALLEND...
Page 192: Call Display Source
false - disable Permitted Values true - enable Default false Parameter FeatureActionUriPromptEnable config.xml It enables or disables the phone to pop up the Allow Remote Control prompt when Description receiving action URI requests. false - disable Permitted Values true - enable Default true Parameter...
Page 193: Call Refused Code
Parameter FeatureDiversionInfoEnable config.xml It configures whether to display an incoming call with the Diversion header information. Description This scenario is mostly when the number is forwarded. false:Do not display via information. Permitted Values true:Display via information. Default true Web UI None Parameter AccountXCallerSource...
Page 194 It configures the return code for SIP response messages in case of call rejection. Scenario coverage: Manually reject incoming calls, automatically reject incoming calls from blacklisted numbers, and automatically reject incoming calls caused by Description max call or call waiting off. 404 - 404(Not Found) 480 - 480(Temporarily Unavailable) 486 - 486(Busy Here)
Page 195: Phone Customization
11. Phone Customization 11.1 Multiple Languages The IP phones support multiple languages. Languages used on the phone user interface and web user interface can be specified respectively as required. 11.1.1 Phone Language Configuration The following table lists the parameters you can use to configure the phone setting language. Parameter SettingLanguage config.xml...
Page 196 27 - Hebrew 28 – Russian 30 – Thai 99 - Customer Default Phone UI Menu → Basic Setting → Language 11.1.2 Phone customer Language Configuration To better satisfy the user’s local language configuration and add user-defined functions, the current version has supported the customer language feature, user can modify or add the language.
Page 197: Screen Saver
By default, the phone screen displays a built-in image when the screen saver starts. The following shows the built-in screen saver displayed on the ALE Myriad Series phones: You can also configure the display of time & date, certain status icons (for example, miss call, a new text message), or custom information (for example, company logo) on the screen saver.
Page 198: Backlight Of Lcd
Phone Model (and the connected Configuration Options expansion module) Inactive Level Myriad Series IP phones Active Level Backlight Time 11.3.2 Backlight Brightness and Time Configuration The following table lists the parameters you can use to configure screen backlight brightness and time.
Page 199: Backlight Of Led (Only For M8)
Phone UI Menu → Basic Setting → Display → Backlight → Active Level Parameter SettingInactiveBackLightLevel config.xml Description It configures the intensity of the LCD screen when the phone is inactive. Permitted [1,9] Values Default Web UI Setting → Display → Inactive Backlight Level Phone UI Menu →...
Page 200 LED Active Level LED Backlight Time 11.4.2 LED Backlight Brightness and Time Configuration The following table lists the parameters you can use to configure the LED backlight brightness and time. Parameter SettingLedSyncBacklightEnable config.xml Description It configures whether synchronized with LCD backlight configuration true Permitted Values...
Page 201: Eco Mode (Only For M8)
120-2min 300-5min 600-10min 1800-30min Default Web UI Settings → Display → LED Timeout Phone UI Menu → Basic Setting → Display → Backlight → LED Working Time 11.5 ECO Mode (Only for M8) The M8 phone supports the ECO (Ecology Conservation Optimization) mode. If the phone is set to ECO mode, the LED lights on digital keys will be off.
Page 202 Default Web UI Settings → Display → Sunday Parameter SettingEcoOfficeHourSunEndTime config.xml Description It configures the end time of Sunday. Permitted [0,23] Values Default Web UI Settings → Display → Sunday Parameter SettingEcoOfficeHourMonStartTime config.xml Description It configures the start time of Monday. Permitted [0,23] Values...
Page 203 Parameter SettingEcoOfficeHourWedStartTime config.xml Description It configures the start time of Wednesday. Permitted [0,23] Values Default Web UI Settings → Display → Wednesday Parameter SettingEcoOfficeHourWedEndTime config.xml Description It configures the end time of Wednesday. Permitted [0,23] Values Default Web UI Settings → Display → Wednesday Parameter SettingEcoOfficeHourThurStartTime config.xml...
Page 204: Time And Date
11.6 Time and Date The ALE Myriad Series phones maintain a local clock. You can choose to get the time and date from SNTP (Simple Network Time Protocol) time server to have the most accurate time and phone DST (Daylight Saving Time) to make better use of daylight and to conserve energy, or you can set the time and date manually.
Page 205 North_Dakota/New_Salem, Rainy_River, Rankin_Inlet, Regina, Resolute, Swift_Current, Tegucigalpa, Winnipeg Atikokan, Bogota, Cancun, Cayman, Detroit, Eirunepe, Grand_Turk, Guayaquil, Havana, Indiana/Indianapolis, Indiana/Marengo, Indiana/Petersburg, Indiana/Vevay, -5:00 Indiana/Vincennes, Indiana/Winamac, Iqaluit, Jamaica, Kentucky/Louisville, Kentucky/Monticello, Lima, Nassau, New_York, Nipigon, Panama, Pangnirtung, Port- au-Prince, Rio_Branco, Thunder_Bay, Toronto Anguilla, Antigua, Aruba, Asuncion, Barbados, Bermuda, Blanc-Sablon, Boa_Vista, Campo_Grande, Caracas, Cuiaba, Curacao, Dominica, Glace_Bay, Goose_Bay, Grenada, Guadeloupe, Guyana, Halifax, Kralendijk, La_Paz, Lower_Princes, Manaus, -4:00...
Page 206 Addis_Ababa, Aden, Antananarivo, Asmara, Baghdad, Bahrain, Comoro, +3:00 Dar_es_Salaam, Djibouti, Istanbul, Juba, Kampala, Kirov, Kuwait, Mayotte, Minsk, Mogadishu, Moscow, Nairobi, Qatar, Riyadh, Simferopol, Syowa +3:30 Tehran Astrakhan, Baku, Dubai, Mahe, Mauritius, Muscat, Reunion, Samara, Saratov, Tbilisi, +4:00 Ulyanovsk, Volgograd, Yerevan +4:30 Kabul Aqtau, Aqtobe, Ashgabat, Atyrau, Dushanbe, Karachi, Kerguelen, Maldives, Mawson,...
Page 207 Permitted CHOICE Values Default Web UI Settings → Time & Date 11.6.2 NTP Settings and SIP Signaling Sync You can configure an NTP time server for the desired area as required. The NTP time server address can be offered by the DHCP server or configured manually. In addition to NTP synchronization time, we also added support for SIP signaling time synchronization.
Page 208 Parameter SettingSntpRefreshPeriod config.xml It configures the interval (in seconds) at which the phone updates time and date Description from the NTP server. Permitted NUMERIC[0,*] Values Default 3600 Web UI Settings → Time & Date → SNTP Refresh Period 11.6.3 DST Settings You can set DST for the desired area as required.
Page 209 Default week Web UI Setting → Time & Date → DST Type Parameter SettingDstStartDate config.xml It configures the Daylight-Saving Time (DST) start date. Description Note: It works only if “SettingDstEnable” is set to 1 (Enabled) and SettingDstType is set to date Permitted Strings Values...
Page 210 1 - First week 2 - Second week Permitted 3 - Third week Values 4 - Fourth week 5 - Last week Default Web UI Setting → Time & Date → DST End Date → Week Parameter SettingDstStartHour config.xml It configures the Daylight-Saving Time (DST) start hour. Note: It works only if “SettingDstEnable”...
Page 211 Configuration via Phone UI • You can set date and time manually on phone UI by path: Menu → Basic Setting → Time & Date → General → Manual Settings 11.6.5 Time and Date Format Configuration You can customize the time and date by choosing between a variety of time and date formats, including options to date format with the day, month, or year, and time format in 12 hours or 24 hours, or you can also customize the date format as required.
Page 212 Phone UI Menu → Basic Setting → Time and Date → Time Parameter DateFormat config.xml Description It configures the date format. 0 - WWW MMM DD 1 - DD-MMM-YY 2 - YYYY-MM-DD 3 - DD/MM/YYYY 4 - MM/DD/YY 5 - DD MMM YYYY Permitted Values 6 - WWW DD MMM...
Page 213: Key As Send
Menu → Features → Key as Send 11.8 Bluetooth The ALE Myriad Series M7/M8 phones support Bluetooth. You can pair and connect a Bluetooth Headset or Bluetooth-enabled mobile phone with the IP phone. After connecting the Bluetooth- Enabled mobile phone, you can choose to synchronize the mobile contacts to the IP phone. It is only applicable to the M7/M8 phones.
Page 214: Handset/Headset/Speakerphone Mode
Menu → Basic Setting → Bluetooth → Bluetooth Enable 11.9 Handset/Headset/Speakerphone Mode The ALE Myriad Series phones support three ways to place/answer a call: using the handset, using the headset, or using the speakerphone. You can choose the frequently used audio device as required.
Page 215: Programmable Keys
You need to press the Headset program key to activate/deactivate Headset function for the ALE Myriad Series phones. If the Headset is in use, the Headset icon will be displayed as red. Note: Regarding how to configure Headset program key, please refer to DSS Keys chapter.
Page 216 11.10.2 Supported Programmable Key Types The supported key function types vary by programmable keys and EM keys. Programmable Key Types SpeedDial BLF List Do Not Disturb Directory VoiceMail Conference Forward Transfer Group Listening Headset Hot Desking Phone Lock Prefix DTMF Direct Pickup Group Pickup Call Park...
Page 217 IP phone is idle. 11.10.3.1 Programmable Keys Configuration In R130 release, programmable keys layout of the ALE Myriad Series phones is changed to tree arrangement. The following table lists the parameters you can use to configure programmable keys.
Page 218 0 - Not Used 1 - Speed Dial 59 - BLF 2 - BLF List 3 - Do Not Disturb 4 - Directory 5 - Voicemail 6 - Conference 7 - Forward 8 - Transfer 9 - Group Listening 10 - Headset 11 - Hot Desking 12 - Phone Lock 13 - Prefix...
Page 219 70 - Push To Talk 71 - Logout 72 - Network Call List 73 - Network Contacts 74 - Network Message List 75 - Call Waiting 76 - Network Call Log 77 - Network Directory 78 - Park Reminder Default Web UI Phone Keys →...
Page 220 Permitted String within 64 characters Values Default empty Web UI Phone Keys → Program Keys Phone UI Long press softkey to enter programmable key configuration menu. Parameter ProgramKeyXValue config.xml It configures the value for some programmable key features. For example, when you assign the Speed Dial to the programmable key, this parameter is used to specify the contact number you want to dial out.
Page 221 Parameter DynamicSoftKeyXType config.xml It configures the key type for a specific programmable key. Description Note: X can be 1- 4 for M3/M5/M7/H3P/H3G/H6, or 1-5 for M8. 0 - Empty 1 - Speed Dial 3 - Do Not Disturb 4 - Directory 7 - Forward 10 - Headset 11 - Hot Desking...
Page 222 1 - Account 1 2 - Account 2 3 - Account 3 4 - Account 4 Permitted 5 - Account 5 Values 6 - Account 6 7 - Account 7 8 - Account 8 N - Account N (N is 9-20 for M8, 1-3 for H3P/H3G, 1-4 for H6, 1-3 for H3P/H3G, 1-4 for H6) Default Web UI...
Page 223 Parameter DynamicKey***Type config.xml Description It configures the key type for a specific programmable key. 0 - Not Used 1 - Speed Dial 3 - Do Not Disturb 4 - Directory 7 - Forward 10 - Headset 11 - Hot Desking 12 - Phone Lock 13 - Prefix 18 - Recall...
Page 224 6 - Account 6 7 - Account 7 8 - Account 8 N - Account N (N is 9-20 for M8,1-3 for H3P/H3G,1-4 for H6) Default Web UI Phone Keys → Dynamic Softkey Parameter DynamicKey***Label config.xml It configures the label displayed on the phone screen for a specific programmable Description key.
Page 225 Cancel VolUp VolDown 11.10.3.3 EM Keys Configuration The Alcatel-Lucent Enterprise SMART Expansion Module EM20/EM200 is a deskphone accessory, which extends Myriad IP phones’ functionality. The parameters which are configured for EM20/EM200 in the configuration template are described as follows: AomXProgKey[1,200]Type Parameter config.xml...
Page 226 10 - Headset 11 - Hot Desking 12 - Phone Lock 13 - Prefix 14 - DTMF 15 - Direct Pickup 16 - Group Pickup 17 - Call Park 18 - Recall 19 - XML Browser 21 - Intercom 22 - Retrieve Park 23 - AudioHub 24 - Private Hold 42 - ACD...
Page 227 Note: For M8, XML Browser is not supported. Web UI AomXProgKey[1,200]Account Parameter config.xml Note: The ALE Myriad Series phones support connecting up to 3 expansion modules. (3xEM20,3xEM200) (X=1-3) Description It configures the desired account to apply the EM key feature. 1 - Account 1...
Page 228: Wallpaper
Web UI Phone Keys → Program Keys → EM1/EM2/EM3 AomXProgKey[1,200]Extension Parameter config.xml Note: The ALE Myriad Series phones support connecting up to 3 expansion modules. (3xEM20,3xEM200) (X=1-3) For BLF feature: Description It configures the pickup code. Permitted String within 64 characters...
Page 229: Call Display
Web UI Settings → Display → Current Wallpaper 11.11.2 Custom Wallpaper Picture Limit The wallpaper picture format must meet the following requirements: Phone Model Format Resolution Single File Size M5/M7 PNG/JPG/JPEG/BMP 320 * 240 PNG/JPG/JPEG/BMP 800 * 480 11.12 Call Display Call Display is used in phone ringing, calling process, hold and other scenarios.
Page 230: Notification Pop-Ups
2: Use the second PAI header to display. 3: Use the third PAI header to display. Note: If the configured value is greater than the actual number of PAI headers received, the first headers will be use. Default 11.13 Notification Pop-ups This feature is used to control the popup of a new voicemail and a missed call.
Page 231: Search Source List In Dialing
11.15 Search Source List in Dialing Search Source List in Dialing allows you to search entries from the source list when the phone is on the pre-dialing/dialing screen. You can select the desired entry to dial out quickly. The following table lists the parameters you can use to configure the search source list. 11.16 Soft Key Layout Soft key layout is used to customize the soft keys at the bottom of the phone screen for best meeting users’...
Page 232 Empty Cancel Cancel Empty Empty Cancel Call Call Backspace Call Directory Backspace Conference Dial Backspace Cancel Directory Cancel History Cancel Empty Directory Directory Directory Empty History Conference Dial Empty Empty Empty Cancel Cancel Empty Cancel Empty Empty Empty Empty Calling Empty Empty Empty...
Page 233 Take Empty Take Empty Take Reject New Callin Empty Reject Reject Empty Take Empty Take Empty Conference New Take Reject Empty Callin Reject Reject Empty Hold Hold Hold Transfer Empty Transfer Conference Conversation Transfer Conference Conference Swap Empty New Call New Call New Call Empty...
Page 234 Empty Empty Empty Empty Be Transferred Empty Empty Empty Empty Hold Hold Empty Hold Empty Multicast Paging Empty Empty Empty Empty Hold Hold Empty Hold Empty Multicast Listening Empty Empty Empty Empty 11.16.2 Soft Key Layout File Customization xml File States Dial.xml Dial;...
Page 235 Step 3: Save the change and place this file on the provisioning server. • 11.16.3 Softkey Layout Configuration The following table lists the parameters you can use to configure the softkey layout. Parameter SettingCustomSoftkeyEnable config.xml Description It enables or disables the custom softkey layout feature. false - disable Permitted Values...
Page 236 Ringing - Ringing state NewCallin - NewCallin state ConfNewCallin - ConfNewCallin state Conversation - Conversation Hold - Hold Held - Held Conf - Conf ConfHold - ConfHold BeTrans - BeTrans Paging - Paging Listening - Listening Default Blank Parameter SettingCustomSoftkeyDynamicEnable config.xml It enables or disables the phone to display the soft keys relevant to the features (call center, centralized call recording, and executive-assistant).
Page 237 Parameter SettingCustomSoftkeyCallFailedUrl config.xml It configures the access URL of the custom softkey layout file in the Callfailed state. Description The state that the XML file contains: CallFailed Note: It works only if “SettingCustomSoftkeyEnable” is set to true (Enabled). Permitted URL within 511 characters Values Default Blank...
Page 238 Web UI Settings → Softkey Layout → Call States Parameter SettingCustomSoftkeyDialEmpty config.xml It configures custom Softkey in the DialEmpty state. Description Note: It works only if “SettingCustomSoftkeyEnable” is set to true (Enabled). Directory;History;IME;Cancel;Empty Permitted Values String within 511 characters M3/M5/M7/H3P/H3G/H6: Directory;Empty;IME;Cancel Default M8: Directory;Emoty;Empty;IME;Cancel Web UI...
Page 239 Web UI Settings → Softkey Layout → Call States Parameter SettingCustomSoftkeyConfDialEmpty config.xml It configures custom Softkey in the DialEmpty state. Description Note: It works only if “SettingCustomSoftkeyEnable” is set to true (Enabled). Directory;History;IME;Cancel;Empty Permitted Values String within 511 characters M3/M5/M7/H3P/H3G/H6: Directory;Empty;IME;Cancel Default M8: Directory;Empty;Empty;IME;Cancel Web UI...
Page 240 M3/M5/M7/H3P/H3G/H6: Empty;Empty;Empty;End Default M8: New Call;Empty;Empty;Empty;End Web UI Settings → Softkey Layout → Call States Parameter SettingCustomSoftkeyRinging config.xml It configures custom Softkey in the Ringing state. Description Note: It works only if “SettingCustomSoftkeyEnable” is set to true (Enabled). Take;Slient;Forward;Reject;Empty Permitted Values String within 511 characters M3/M5/M7/H3P/H3G/H6: Take;Silent;Forward;Reject...
Page 241 M3/M5/M7/H3P/H3G/H6: Hold;Transfer;Conference;End Default M8: Hold;Empty;Transfer;Conference;End Web UI Settings → Softkey Layout → Call States Parameter SettingCustomSoftkeyHold config.xml It configures custom Softkey in the Hold state. Description Note: It works only if “SettingCustomSoftkeyEnable” is set to true (Enabled). NewCall;Transfer;Resume;End;Empty Permitted Values String within 511 characters M3/M5/M7/H3P/H3G/H6: NewCall;Transfer;Resume;End Default...
Page 242 M3/M5/M7/H3P/H3G/H6: NewCall;Resume;Split;End Default M8: New Call;Empty;Resume;Split;End Web UI Settings → Softkey Layout → Call States Parameter SettingCustomSoftkeyBeTrans config.xml It configures custom Softkey in the BeTrans state. Description Note: It works only if “SettingCustomSoftkeyEnable” is set to true (Enabled). End;Empty Permitted Values String within 511 characters M3/M5/M7/H3P/H3G/H6: Empty;Empty;Empty;End...
Page 243 <setting value="true" id=" SettingCustomSoftkeyEnable " override="true"/> <setting value="http://10.11.5.140/Talking.xml" id="SettingCustomSoftkeyTalkingUrl " override="true"/> The states that the XML file contains: Conversation; Hold; Held; Conf; ConfHold; BeTrans; Paging; Listening After provisioning, you can use the enabled soft keys during a call. ALE Myriad and Halo Series DeskPhone Administrator Guide...
Page 244: Advanced Features
When a PC or mobile plays audio application or video application or plays music, the voice can be transmitted to the ALE Myriad Series phones. The audio hub playing music can be controlled to play or pause by a programmable key named Audio Hub.
Page 245 To use Audio Hub from USB-A port, you can change USB mode from Phone UI via path: Menu → Basic Setting → USB. If you change this parameter, the IP phone will reboot for the change to take effect. Note: This configuration is mainly for M3/5/7. Note: This configuration is not available for the M8 Phone.
Page 246 Parameter UsbCMode config.xml It configures the USB-C mode. It can be set to Host which can plug in audio Description accessories such as USB headset and USB external handsfree or set to Audio Hub which can be regarded as PC's sound equipment. Permitted 0 - Host Values...
Page 247: X-Party Conference
Web UI Phone Keys → Program Key 12.2 X-party Conference The ALE Myriad Series M3/M5/M7/H3P/H3G/H6 DeskPhones have the capability to launch a 5-party conference by local. The M8 phone has the capability to launch a 12-party conference by local. ALE Myriad and Halo Series DeskPhone Administrator Guide...
Page 248 Note: When the phone audio codec is configured as Opus + Super Wide Band, it only supports 4-party conferences. When the phone audio codec is configured as Opus + Wide Band, it only supports 10- party conferences. After establishing 3-party conference, users can press ‘Conf’ button to add a new user then press ‘Join’...
Page 249 M8: The following figure shows the 12-party conference configuration. ALE Myriad and Halo Series DeskPhone Administrator Guide...
Page 250 12.2.2 X party Conference Configuration via Phone UI 5-party conference: 12-party conference: 12.2.3 X-party conference Configuration Parameters The following table lists the parameters you can use to configure X-party conference. ALE Myriad and Halo Series DeskPhone Administrator Guide...
Page 251: Hot Desking
Features → Sip 12.3 Hot Desking The ALE Myriad Series phones all support Hot Desking feature with the same behavior. Hot desking feature is working for a shared phone which can be used when employees are not in their office and with no phone in hand. Then they can log in to a shared phone by hot desking feature. Hot desking allows the user to clear pre-registration configurations of all accounts on the IP phone and then login to their own user account.
Page 252 Long press a program key more than 2s and select the Key Type as Hot Desking. Press program key to activate Hot Desking for the ALE Myriad Series phones. Login in the number which needs to be registered in myriad phone with correct password.
Page 253: Intercom
12.3.3 Hot Desking Configuration Parameters The following table lists the parameters you can use to configure hot desking. Parameter ProgramKeyXType config.xml It configures the programmable key type. X can be number 1~20 for M3 or 1~28 Description for M5/M7 and or 1~36 for M8 or 1~8 for H3P/H3G or 1~12 for H6. Permitted 11 - Hot Desking Values...
Page 254 12.4.1 Intercom Key Configuration via Web UI 12.4.2 Outgoing Intercom Configuration via Phone UI Long press a program key more than 2s, select the Key Type as Intercom, and then fill in the corresponding settings. 12.4.3 Outgoing Intercom Configuration Parameters The following table lists the parameters you can use to configure intercom for outgoing call.
Page 255 Web UI Phone Keys → Program Key Parameter ProgramKeyXAccount config.xml It configures the account index of the program key. X can be number 1~20 for M3 Description or 1~28 for M5/M7 and or 1~36 for M8 or 1~8 for H3P/H3G or 1~12 for H6. 1~8 for M3/M5/M7 1~20 for M8 Permitted...
Page 256 12.4.5 Incoming Intercom Configuration via Web UI You can configure incoming intercom via the Web UI path: Features → Intercom. 12.4.6 Incoming Intercom Configuration Parameters The following table lists the parameters you can use to configure intercom for an incoming call. Note: X means account ID and it can be number 1-8 for M3/M5/M7, 1-20 for M8, 1-3 for H3P/H3G, 1-4 for H6.
Page 257 Parameter AccountXIntercomMuteEnable config.xml Description It enables or disables when the phone auto answers an intercom call. It will mute. false - disable Permitted Values true - enable Default false Phone UI Menu → Features → Intercom Web UI Features → Intercom → Intercom Mute Parameter AccountXIntercomToneEnable config.xml...
Page 258: Push-To-Talk
12.5 Push-To-Talk PTT (Push-To-Talk) is the same as Intercom. It is another kind of Intercom. The main difference is that PTT feature needs long pressing the key to establish a call and release key to release the call, while Intercom is a one-click key. Note: A Key Type “PTT”...
Page 259 12.6.3 Voicemail Configuration Parameters The following table lists the parameters you can use to configure the intercom for incoming call. Note: X means account ID and it can be number 1-8 for M3/M5/M7, 1-20 for M8, 1-3 for H3P/H3G, 1-4 for H6.
Page 260: Blf
Account → Advanced 12.7 BLF The ALE Myriad Series phones support BLF feature. BLF (Busy Lamp field) is a function which can monitor another phone number’s call status and can display the status on the BLF program key LED. You can also make speed dial calls to the monitored phone number.
Page 261 12.7.2 BLF Configuration via Web UI You can configure one soft key as BLF on web by Phone Keys → Program Key. 12.7.3 BLF Configuration Parameters The following table lists the parameters you can use to configure one softkey as BLF. Parameter ProgramKeyXType config.xml...
Page 262 1~4 for H6 Default Select one program key, long press it for 2s, and select the account intended to Phone UI use BLF. Web UI Phone Keys → Program Key Parameter ProgramKeyXLabel config.xml It configures the programmable key label. X can be number 1~20 for M3 or 1~28 Description for M5/M7 and or 1~36 for M8 or 1~8 for H3P/H3G or 1~12 for H6.
Page 263: Call Pickup
You can use call pickup to answer someone’s incoming call on your phone using a pickup code. The ALE Myriad Series phones support Directly Call Pickup and Group Call Pickup types. Direct Call Pickup: It allows you to pick up incoming calls to a specific phone.
Page 264 Permitted 15 - Direct Pickup Values Default Phone UI Select one program key, long press it for 2s, and select Key Type as Direct Pickup. Web UI Phone Keys → Program Key Parameter ProgramKeyXAccount config.xml It configures the account index of the program key. X can be number 1~20 for M3 Description or 1~28 for M5/M7 and or 1~36 for M8 or 1~8 for H3P/H3G or 1~12 for H61~20 for M3 or 1~28 for M5/M7 and or 1~36 for M8 or 1~8 for H3P/H3G or 1~12 for H6.
Page 265 Web UI Phone Keys → Program Key 12.8.4 Group Pickup Configuration via Phone UI You can program one soft key as Group Pickup by long pressing it for 2s and selecting Key Type as GrpPickup. 12.8.5 Group Pickup Configuration via Web UI You can program one softkey as Group Pickup type and define the Value and Label by path Phone Keys →...
Page 266 Web UI Phone Keys → Program Key Parameter ProgramKeyXAccount config.xml It configures the account index of the program key. X can be number 1~20 for M3 Description or 1~28 for M5/M7 and or 1~36 for M8 or 1~8 for H3P/H3G or 1~12 for H61~20 for M3 or 1~28 for M5/M7 and or 1~36 for M8 or 1~8 for H3P/H3G or 1~12 for H6.
Page 267: Call Park & Retrieve
12.9 Call Park & Retrieve Call Park allows users to park a call on a special extension. Retrieve Park allows users to retrieve a parked call from another phone. 12.9.1 Call Park & Retrieve Configuration via Phone UI You can program one softkey by long pressing it for 2s and select Key Type as Call Park or Retrieve. 12.9.2 Call Park &...
Page 268 Phone UI Select one program key, long press it for 2s, and select Key Type as Call Park. Web UI Phone Keys → Program Key Parameter ProgramKeyXAccount config.xml It configures the account index of the program key. X can be number 1~20 for Description M3 or 1~28 for M5/M7 and or 1~36 for M8 or 1~8 for H3P/H3G or 1~12 for H6.
Page 269 0 - Direct call Permitted Values 1 - Blind transfer call Default Web UI Features → Call Park → Call Park Mode Parameter FeatureCallParkEnable config.xml It configures the Call Park function is enabled or disabled. After activation, the Description call park button is displayed on the softkey on the talking. false:disable Permitted Values...
Page 270 12.9.4 Retrieve Park configuration parameters The following table lists the parameters you can use to configure one softkey to perform retrieve park function. Parameter ProgramKeyXType config.xml It configures the programmable key type. X can be number 1~20 for M3 or 1~28 Description for M5/M7 and or 1~36 for M8 or 1~8 for H3P/H3G or 1~12 for H6.
Page 271: Shared Line Appearance (Sla)
Permitted strings Values Default Blank Phone UI Select one program key, long press it for 2s, and input a label name. Web UI Phone Keys → Program Key 12.10 Shared Line Appearance (SLA) ALE phones support Shared Line Appearance (SLA) to share a line. Shared line appearances enable more than one phone to share the same line or registration.
Page 272: Call Completion
12.10.2 SLA Configuration Parameters The following table lists the parameters you can use to enable SLA feature for one account. Parameter AccountXSlaEnable config.xml It enables or disables the SLA function for account X. X can be number 1~20 for Description M3 or 1~28 for M5/M7 and or 1~36 for M8 or 1~8 for H3P/H3G or 1~12 for H6.
Page 273 12.12.1 ACD Key Configuration via Phone UI You can configure a soft key as ACD key to log into the ACD system. The ACD key on the IP phone indicates the ACD state. On the phone, select one soft key, long press it for 2s, and select Key Type as ACD. The following shows configuration for an ACD key.
Page 274 Parameter FeatureAcdAutoAvailableTimeout config.xml It configures the interval (in seconds) for the status of the ACD agent to be Description automatically changed to available. Permitted NUMERIC[0,120] Values Default Web UI Features → ACD → ACD Auto Available Timeout (0~120s) Parameter AccountXAcdInitialState config.xml Description It configures the initial agent state for account.
Page 275: Broadsoft Hoteling
12.13 Broadsoft Hoteling Cisco BroadWorks provides the capability to synchronize the hoteling guest user identity between the phone and Cisco BroadWorks. This enables the phone to display the hoteling guest’s identity on the phone and also provides the signaling basis for the phone to allow a hoteling guest login via the phone interface.
Page 276 You can press “GuIn” or “Hoteling” programmable key to Guest In, and input guest user ID • and password in login page. 12.13.1 Hoteling Key Configuration You can configure a line key as Hoteling key to log into the Hotel system. On the phone, select one programmable key, long press it for 2s, and select Key Type as Hoteling.
Page 277 false - disable Permitted Values true - enable Default false Parameter AccountXHotelingUserId config.xml Description It configures the user ID used to log into the guest profile. Permitted strings Values Default Blank Parameter AccountXHotelingPwd config.xml It configures the password used to log into the guest for account. Description Note: It works only if “AccountXServerType”...
Page 278: Troubleshooting
13. Troubleshooting When the phone is not functioning normally, the user can try the following methods to restore normal operation of the phone or collect relevant information and send a problem report to the manufacture’s technical support for analysis. 13.1 Log Collection You can choose to generate the log files locally or send the log files to syslog server in real time, and use these log files to generate informational, analytic and troubleshoot phones.
Page 279 Parameter DeviceSyslogRemoteServerPort config.xml Description It configures the syslog server port. Permitted strings Values Default Web UI Maintenance → Log Collection → Syslog Parameter DeviceSyslogRemoteServerProtocol config.xml Description It configures the syslog server protocol. Permitted Values Default Web UI Maintenance → Log Collection → Syslog 13.1.2 Log File Backup The IP phone can automatically upload call log files at regular intervals to the provisioning server or a specific server.
Page 280 Parameter DeviceCallLogBackupEnable config.<mac>.xml Description It configures whether to enable or disable callLogBackup. false Permitted Values true Default false 13.1.3 Log Level Setting Log information is helpful when encountering a problem. The phone will generate log files according to the log level. ALE SIP phones support 6 levels for log recording, and more content will be recorded with a higher level.
Page 281 ALE Myriad and Halo Series DeskPhone Administrator Guide...
Page 282 You can also configure global level via the parameter below: Parameter DeviceLogLevel config.<mac>.xml Description It configures the minimum level of local log information recording. 0 - Emergency 1 - Error 2 - Warning Permitted Values 3 - Notice 4 - Informational 5 - Debug Default Web UI...
Page 283 Download the log files. • Then you can send the log files to the technician to identify the problem. 13.1.3.2 Configure Log Level by Commands Procedures to configure log level by command for each service module: Step 1: Enable SSH connection for the phone. •...
Page 284: Resetting Device To Factory Settings
13.2 Resetting Device to Factory Settings 13.2.1 Resetting Device to Factory Settings via Web UI You can reset or reboot the phone via the Web UI path: Maintenance → Reboot & Reset The phone will restart when clicking OK button of “Reboot”. The phone will be reset to factory configuration when clicking OK button of “Reset to Factory Settings”.
Page 285 13.2.2 Resetting Device to Factory Settings via Phone UI You can reset the phone to factory setting on phone UI by path: Menu → Advanced Setting (default password: 123456) → Reset → Reset to Factory Settings. Press the OK button to restore the phone to factory configuration. 13.2.3 Resetting Your Device to Factory Settings on Keyboard For the M3/M5/M7/H3P/H3G/H6 DeskPhone, you can reset the phone to factory settings by long pressing Conference Key over 10s while the phone is in idle status.
Page 286: One Key Reboot
13.3 One Key Reboot The phone provides a quick way to reboot. You need to press the C key for 10 seconds. An inquiry box will pop up to ask whether to restart. OK: By pressing “OK”, the deskphone will reboot in a few seconds. Cancel: By pressing “Cancel”, the deskphone will cancel the operation.
Page 287: Packets Capture Via Pc Port
13.5 Packets Capture via PC Port You can capture data packets of the phone with PC port mirror function. The following table lists the parameters you can use to configure PC port mirror function. Parameter DeviceNetworkSpanToPcType config.<mac>.xml It enables or disables the IP phone to span data packets received from the LAN Description port to the PC port.
Page 288: Change Pin
Regarding how to enable SSH connection on the phone, please refer to section 13.1.3.2. For example, assuming you login to the phone by SSH connection with tool Mobaxterm, you can make a screenshot with command and download it in local PC. 13.7 Change PIN You can set a keylock for the keyboard, separate from the default username and password, and set a PIN code for the phone's keys.
Page 289: Import And Export Config File
13.8 Import and Export config file On the WBM management interface, you can back up and restore the configuration file of ALE phone. You can back up all the modified configurations, device type configurations, and all configurations. In case of security risks, the exported configuration will not contain the password configuration.
Page 290 false - disable Permitted Values true - enable Default false Parameter DeviceConfigUploadUrl config.xml It configures back up IP phone address information. It is valid only when DeviceConfigUploadEnable is true. Note: Description Value Specifies only a directory and cannot be a fixed file name. Invalid if it is not a directory.

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Alcatel-Lucent Enterprise Myriad Series Administrator's Manual

1 Introduction

2 Phone Network

3 Phone Provisioning

4 Firmware Upgrade

5 Security Features

6 Directory

7 Audio Features

8 Multiple SIP Accounts

9 Call Log

10 Call Features

11 Phone Customization

12 Advanced Features

13 Troubleshooting

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