Alcatel-Lucent Enterprise Halo Series Manuals

Manuals and User Guides for Alcatel-Lucent Enterprise Halo Series. We have 2 Alcatel-Lucent Enterprise Halo Series manuals available for free PDF download: Administrator's Manual, Troubleshooting Manual

Alcatel-Lucent Enterprise Halo Series Administrator's Manual (290 pages)

Brand: Alcatel-Lucent Enterprise | Category: Telephone | Size: 6 MB

Table of Contents
4
1 Introduction

8
2 Phone Network

9
- Ipv4 and Ipv6 Network Settings
  9
- DHCP Options for Ipv4
  14
- DHCP Options for Ipv6
  17
- Vlan
  18
- Wi-Fi
  22
- Network Address Translation (NAT)
  29
- Internet Port and PC Port
  29
- Openvpn
  31
- Quality of Service (Qos)
  35
- Authentication
  36
- Device Management
  37
3 Phone Provisioning

41
4 Firmware Upgrade

56
- Firmware
  56
- Firmware Upgrade Configuration
  56
- Firmware Upgrade Via USB Disk
  57
5 Security Features

58
- User and Administrator Identification
  58
- Auto Logout
  67
- Phone Lock
  67
- Transport Layer Security (TLS)
  68
- Secure Real-Time Transport Protocol (SRTP)
  72
- SSH Activation
  74
- HTTPS Peer Verification
  74
- Encrypting and Decrypting Files
  74
6 Directory

76
- Local Directory
  76
- Lightweight Directory Access Protocol (LDAP)
  80
- External Directory
  84
- Directory Search Settings
  87
- Remote Phone Book
  87
- Contact Backup
  89
- Blacklist
  90
- Directory List for Directory/Dir Soft Key
  90
- Favorite Contacts
  91
- History List Display in Web UI
  92
7 Audio Features

93
- Dial Tone
  93
- Stutter Tone
  93
- Ring Tones
  93
- Distinctive Ring Tones
  96
- Ringer Device
  100
- Tones
  101
- Audio Codecs
  105
- Packetization Time (Ptime)
  107
- Early Media
  108
- Acoustic Clarity Technology
  108
- Dtmf
  109
- Voice Quality Monitoring (VQM)
  111
- Suppress DTMF Display
  112
8 Multiple SIP Accounts

113
- Account Registration
  113
- Server Redundancy
  117
- SIP Server Name Resolution
  119
- SIP Default Account
  119
9 Call Log

122
- Call Log Display
  122
- Call Log Configuration
  122
10 Call Features

123
- Dial Plan
  123
- Hotline
  129
- Recall
  130
- Speed Dial
  130
- Call Timeout
  131
- Auto Dial out Timer
  131
- Anonymous Call
  132
- Anonymous Call Rejection
  133
- Call Number Filter
  134
- IP Address Call
  134
- Auto Answer
  135
- Call Waiting
  136
- Do Not Disturb (DND)
  138
- Call Forward
  142
- DND & FWD Synchronization
  152
- Multiple Call Appearances
  153
- Call Hold
  154
- Call Mute
  157
- Call Transfer
  157
- Conference
  160
- Keep Mute
  162
- Auto Redial
  163
- USB Recording
  164
- Confidential Dial and Incoming Call
  169
- Multicast Paging
  170
- Action URL
  174
- Action URI
  188
- Call Display Source
  192
- Call Refused Code
  193
11 Phone Customization

195
- Multiple Languages
  195
- Screen Saver
  197
- Backlight of LCD
  198
- Backlight of LED (Only for M8)
  199
- ECO Mode (Only for M8)
  201
- Time and Date
  204
- Key as Send
  213
- Bluetooth
  213
- Handset/Headset/Speakerphone Mode
  214
- Programmable Keys
  215
- Wallpaper
  228
- Call Display
  229
- Notification Pop-Ups
  230
- IME Optimization
  230
- Search Source List in Dialing
  231
- Soft Key Layout
  231
12 Advanced Features

244
- Audio Hub
  244
- X-Party Conference
  247
- Hot Desking
  251
- Intercom
  253
- Push-To-Talk
  258
- Voicemail
  258
- Blf
  260
- Call Pickup
  263
- Call Park & Retrieve
  267
- Shared Line Appearance (SLA)
  271
- Call Completion
  272
- Automatic Call Distribution (ACD)
  272
- Broadsoft Hoteling
  275
13 Troubleshooting

278
- Log Collection
  278
- Resetting Device to Factory Settings
  284
- One Key Reboot
  286
- Network Diagnostics
  286
- Packets Capture Via PC Port
  287
- Screen Capture
  287
- Change PIN
  288
- Import and Export Config File
  289

Alcatel-Lucent Enterprise Halo Series Troubleshooting Manual (94 pages)

SIP Desk Phone

Brand: Alcatel-Lucent Enterprise | Category: Telephone | Size: 2 MB

Table of Contents
2
Phone Can't be Powered up or Reboot Cycled
10
Issue Summary
10
Possible Causes
10
How to Resolve
10
More
10
Supported Models
10
Firmware Version
10
How to Configure IP Address for an ALE SIP Deskphone
11
Issue Summary
11
Possible Causes
11
How to Resolve
11
More
12
Supported Models
12
Firmware Version
12
How to Configure VLAN Settings for ALE SIP Deskphones
13
Issue Summary
13
Possible Causes
13
How to Resolve
13
More
21
Supported Models
21
Firmware Version
21
Phone Can't Get an IP Address
22
Issue Summary
22
Possible Causes
22
How to Resolve
22
More
22
Supported Models
22
Firmware Version
23
SIP Account Register Failed
24
Issue Summary
24
Possible Causes
24
How to Resolve
24
More
24
Supported Models
24
Firmware Version
25
Phone Registered and Unregistered Frequently
26
Issue Summary
26
Possible Causes
26
How to Resolve
26
More
27
Supported Models
27
Firmware Version
28
How to Adjust Default SIP Account
29
Issue Summary
29
Possible Causes
29
How to Resolve
29
More
30
Supported Models
30
Firmware Version
30
Phone Can't Receive any Incoming Calls
31
Issue Summary
31
Possible Causes
31
How to Resolve
31
More
31
Supported Models
31
Firmware Version
31
Phone Can't Make Outgoing Call
32
Issue Summary
32
Possible Causes
32
How to Resolve
32
More
32
Supported Models
32
Firmware Version
32
How to Set up a Local 3-Way Conference Call
33
Issue Summary
33
Possible Causes
33
How to Resolve
33
More
33
Supported Models
33
Firmware Version
33
How to Transfer a Call with ALE SIP Deskphones
34
Issue Summary
34
Possible Causes
34
How to Resolve
34
More
35
Supported Models
36
Firmware Version
36
How to Set up Local Forward Features with ALE SIP Deskphones
37
Issue Summary
37
Possible Causes
37
How to Resolve
37
More
38
Supported Models
38
Firmware Version
38
How to Check the Status of ALE SIP Deskphones
39
Issue Summary
39
Possible Causes
39
How to Resolve
39
More
39
Supported Models
39
Firmware Version
40
How to Upgrade ALE SIP Deskphone Binary
41
Issue Summary
41
Possible Causes
41
How to Resolve
41
More
43
Supported Models
43
Firmware Version
44
What Is the Pinout of ALE SIP Deskphone Headset Port
45
Issue Summary
45
Possible Causes
45
How to Resolve
45
More
46
Supported Models
46
Firmware Version
46
How to Set up the Voice Mail Feature of ALE SIP Deskphones
47
Issue Summary
47
Possible Causes
47
How to Resolve
47
More
47
Supported Models
47
Firmware Version
47
How to Add Local Phone Book Contact of ALE SIP Deskphones
48
Issue Summary
48
Possible Causes
48
How to Resolve
48
More
48
Supported Models
48
Firmware Version
48
How to Set up the Correct Time for Your ALE SIP Deskphones
49
Issue Summary
49
Possible Causes
49
How to Resolve
49
More
50
Supported Models
50
Firmware Version
50
How to Reset the Administrator Password
51
Issue Summary
51
Possible Causes
51
How to Resolve
51
More
51
Supported Models
52
Firmware Version
52
How to Change the Phone Local Ringtone
53
Issue Summary
53
Possible Causes
53
How to Resolve
53
More
54
Supported Models
55
Firmware Version
55
How to Change the Phone LCD Language
56
Issue Summary
56
Possible Causes
56
How to Resolve
56
More
56
Supported Models
56
Firmware Version
56
How to Configure the Programmable Key of ALE SIP Deskphone
57
Issue Summary
57
Possible Causes
57
How to Resolve
57
More
58
Supported Models
60
Firmware Version
60
Tested Wi-Fi Dongle List for ALE SIP Deskphones
61
Issue Summary
61
Possible Causes
61
How to Resolve
61
More
61
Supported Models
61
Firmware Version
61
How to Debug ALE Myriad Series/H3G/H6 Deskphones - Basic
62
Issue Summary
62
Possible Causes
62
How to Resolve
62
More
63
Supported Models
63
Firmware Version
63
How to Debug ALE Myriad Series/H3G/H6 Deskphones - Advanced
64
Issue Summary
64
Possible Causes
64
How to Resolve
64
More
66
Supported Models
67
Firmware Version
67
How to Debug ALE SIP Deskphones - H2P
68
Issue Summary
68
Possible Causes
68
How to Resolve
68
More
72
Supported Models
72
Firmware Version
72
How to Quickly Generate H3G/H6/MX Configuration Files in Batches
73
Issue Summary
73
Possible Causes
73
How to Resolve
73
Supported Models
76
Firmware Version
76
How to Quickly Generate H2P Deskphone Configuration Files in Batches
77
Issue Summary
77
Possible Causes
77
How to Resolve
77
More
80
Supported Models
80
Firmware Version
80
Conclusion of Common Status Codes in SIP Messages
81
Issue Summary
81
Possible Causes
81
How to Resolve
81
More
86
Supported Models
86
Firmware Version
86
How to Enter the Post Mode of H2P
87
Issue Summary
87
Possible Causes
87
How to Resolve
87
More
88
Supported Models
88
Firmware Version
89
How to Deploy ALE Myriad Series Deskphone to Teams Gateway
90
Issue Summary
90
Possible Causes
90
How to Resolve
90
More
90
Supported Models
90
Firmware Version
91
H2P Can't Receive IP Calls but Can Call out IP Calls
92
Issue Summary
92
Possible Causes
92
How to Resolve
92
More
92
Supported Models
92
Firmware Version
92
How to Recover H3G/H6/MX Deskphones by Firmware Rollback
93
Issue Summary
93
Possible Causes
93
How to Resolve
93
More
93
Supported Models
93
Firmware Version
93
Submitting a Service Request
94

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Alcatel-Lucent Enterprise Halo Series Manuals

Alcatel-Lucent Enterprise Halo Series Administrator's Manual (290 pages)

Table of Contents

1 Introduction

2 Phone Network

3 Phone Provisioning

4 Firmware Upgrade

5 Security Features

6 Directory

7 Audio Features

8 Multiple SIP Accounts

9 Call Log

10 Call Features

11 Phone Customization

12 Advanced Features

13 Troubleshooting

Alcatel-Lucent Enterprise Halo Series Troubleshooting Manual (94 pages)

Table of Contents

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