1. Manuals
  2. Brands
  3. PTZOptics Manuals
  4. IP Camera
  5. Link 4K
  6. User manual

PTZOptics Link 4K User Manual

Hide thumbs
Table of Contents

Advertisement

Quick Links

Download this manual
PTZOptics Link 4K
User Manual
Model No. PT12X-LINK-4K-GY, PT12X-LINK-4K-WH,
PT20X-LINK-4K-GY, PT20X-LINK-4K-WH,
PT30X-LINK-4K-GY, PT30X-LINK-4K-WH
V1.0
(English)
Please check
www.ptzoptics.com
for the most up to date version of this document.
ver 1_0 rev 3-23

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the Link 4K and is the answer not in the manual?

Questions and answers

Related Manuals for PTZOptics Link 4K

Summary of Contents for PTZOptics Link 4K

  • Page 1 PTZOptics Link 4K User Manual Model No. PT12X-LINK-4K-GY, PT12X-LINK-4K-WH, PT20X-LINK-4K-GY, PT20X-LINK-4K-WH, PT30X-LINK-4K-GY, PT30X-LINK-4K-WH V1.0 (English) Please check www.ptzoptics.com for the most up to date version of this document. ver 1_0 rev 3-23...

  • Page 2: Table Of Contents

    Preface ............Precautions .

  • Page 3: Preface

    Ŝ Ensure that there are no obstacles in the pan or tilt ranges of the camera lens. Ŝ Never power down the camera on before installation is complete. • Do not dismantle the camera – PTZOptics is not responsible for any unauthorized modification or dismantling.

  • Page 4: Warranty

    Copyright Notice The entire contents of this manual / guide, whose copyright belongs to PTZOptics, may not be cloned, copied, or translated in any way without the explicit permission of the company. The product specifications referred to in this document are for reference only and as such are subject to updating at any time without prior notice.

  • Page 5: Dante Av-H

    Dante AV-H™ When a Dante-enabled device is connected to an IP/Ethernet network, it will automatically: • Configure its IP address • Allows automatic discovery • Within seconds of a Dante-enabled device connecting to a network, Dante Controller will automatically discover and display the device, allowing you to configure channels and route media.
  • Page 6 Connection Guide Please check connections are correct before starting. Connect the power adapter to the power connector on the rear panel of the camera. The power indicator on the front panel of the camera will be on. After the camera is powered on, it starts to initialize. It will rotate to the left and right limit positions, and then both horizontal and vertical limit positions.

  • Page 7: Features

    Features • AI Video Auto Tracking Advanced AI algorthms to enable auto tracking in various scenarios such as education, conferences and live broadcasts. • Dante AV-H™ AV over IP using standard IP network to deliver lossless audio, massive channel counts and near infinite signal routing flexibility.

  • Page 8: Technical Specifications

    Technical Specifications Model PT12X-LINK-4K-GY-G3, PT12X-LINK-4K-WH-G3 PT20X-LINK-4K-GY-G3, PT20X-LINK-4K-WH-G3 PT30X-LINK-4K-GY-G3, PT30X-LINK-4K-WH-G3 Type PTZOptics Link 4K Description 4K60 PTZ camera with video auto tracking & HDMI, SDI, USB, Dante AV-H & IP video outputs Resolution & Frame Rate HDMI: 3840x2160p-60/59.94/50/30/29.97/25, 1920x1080p 60/59.94/50/30/29.97/25, 1920x1080i-60/59.94/50, 1280x720p-60/59.94 SDI: 1920x1080p-60/59.94/50/30/29.97/25, 1920x1080i-60/59.94/50,...
  • Page 9 USB Features Operating System Windows 7 / 8.1 / 10 / 11 / Mac OS, Linux, Android Color System/Compression YUY2 / MJPEG / H.264 / H.265 Video Format YUY2: Max resolution: 3840x2160pp@5 H.264 AVC: Max resolution: 3840x2160p@30 YUY2, H.264, H.265, MJPEG HEVC/H265*: Max resolution: 3840x2160p@30 H.264 AVC: Max resolution: 3840x2160p@30 MJPEG: Max resolution: 3840x2160p@30...

  • Page 10: Dimensions

    Physical Parameter Input Voltage DC 12V / PoE+(802.3af) Current Consumption Max 2A Operating Temperature 14°F ~ 104°F (-10°C ~ 40°C) Storage Temperature -40°F ~ 140°F (-40°C ~ 60°C) Humidity Range 10% - 80% Power Consumption Max 18W Size in. (W x D x H) (12X) 5.57”...

  • Page 11: Ir Remote Controller Guide

    IR Remote Controller 3. * Button For multiple functions. Typically used when Guide calling shortcuts. 4 & 13. Set / Clear Preset Buttons Set Preset: Store a preset position [PRESET] + Numeric button (0-9): Setting a corresponding numeric key preset position. Clear Preset: Erase a preset position.
  • Page 12 11. # Button [*] > [#] > [9]: Quickly set mount mode For multiple functions. Typically used (flip / normal) when calling shortcuts [*] > [#] > [MANUAL]: Resets IP information to default 12. Multiple Function Buttons [#] > [*] > [4]: Enable Dynamic IP address Function 1.

  • Page 13: Serial Communication Control

    Serial Communication Control RS-232 Interface Function IR OUT For Initial Connection For Daisy Chain Control Camera Windows DB-9 Camera Mini DIN 1.DTR 1.CD 1. DTR 1. DTR 2.DSR 2.RXD 2 DSR 2. DSR 3.TXD 3.TXD 3. TXD 3. TXD 4.GND 4.DTR 4.

  • Page 14: Rs-485 Interface

    RS-485 Interface The camera can be controlled via RS-485, Half- duplex mode, with support for VISCA, Pelco-D, or Pelco-P protocol. The parameters of RS485 are as follows: RS-485 Communication Control Baud rate: 2400/4800/9600/38400; Starting position: 1 bit Data bit: 8 bits Stop bit: 1 bit Check digit: None The left phoenix connector port is Positive (+)
  • Page 15 PTZOptics Serial VISCA & VISCA over IP Command List Part 1: Camera Issued Commands ACK / Completion Messages Command Function Command Packet Comments z0 4y FF Returned when the command is accepted. (y: Socket No.) ACK / Completion Messages z0 5y FF...
  • Page 16 Part 2: PTZOptics Command List Command Function Command Packet Comments 8x 01 00 01 FF IF Clear Broadcast I/F Clear 8x 01 04 00 02 FF Power On/Off CAM_Power 8x 01 04 00 03 FF 8x 01 04 07 00 FF...
  • Page 17 8x 01 04 03 00 FF Reset Default Bright position 8x 01 04 03 02 FF CAM_RGain 8x 01 04 03 03 FF Down 8x 01 04 43 00 00 0p 0q FF Direct pq: Red Gain 8x 01 04 04 00 FF Reset Manual control of blue gain 8x 01 04 04 02 FF...
  • Page 18 8x 01 04 50 02 FF Auto ND2D Auto/Manual CAM_NR(2D)Mode 8x 01 04 50 03 FF Manual 8x 01 04 53 0p FF CAM_NR(2D)Level Direct p: NR Setting (0: Off, level 1 to 5) 8x 01 04 54 0p FF CAM_NR(3D)Level Direct p: NR Setting (0: Off, level 1 to 8)
  • Page 19 8x 01 06 07 00 0W 0Y 0Y 0Y LimitSet W: 1 (UpRight), 0: DownLeft 0Y 0Z 0Z 0Z 0Z FF YYYY: Pan position, ZZZZ: Tilt Pan_TiltLimitSet position 8x 01 06 07 01 0W 07 0F 0F LimitClear 0F 07 0F 0F 0F FF 8x 01 04 A1 00 00 0p 0q FF CAM_Brightness Direct...
  • Page 20 8x 2a 02 a0 04 0p FF Toggle USB Audio p=2: On, p=3: Off CAM_UACStatus 8x 0A 11 A8 pq FF Toggle RTMP p: 1 Stream 1; p: 2 stream 2; q: 2 ON, q: 3 CAM_RTMPSet 8x 0A 11 42 0p rs tv FF Focus Range p=0: Off p=1: On, rs: furthest position(0x00 CAM_FocusRange...
  • Page 21 Part 3: PTZOptics Query Command List 8x 09 04 00 FF y0 50 02 FF CAM_PowerIng y0 50 03 FF Off (Standby) y0 50 04 FF Internal Power Circuit Error 8x 09 04 47 FF y0 50 0p 0q 0r 0s FF...
  • Page 22 8x 09 04 3F FF y0 50 0p FF CAM_MemoryInq p: Memory number last operated y0 50 02 FF CAM_LR_ReverseIng 8x 09 04 61 FF y0 50 03 FF y0 50 02 FF CAM_PictureFlipIng 8x 09 04 66 FF y0 50 03 FF 8x 09 04 49 FF y0 50 00 00 00 0p FF CAM_ColorGainIng...
  • Page 23 Block Inquiry Command List Command Command Packet Inquiry Packet Comments 8x 09 7E 7E 00 FF y0 50 0u 0u 0u 0u CAM_LensBlockIng UUUU: Zoom position 00 00 0v 0v 0v 0v VVVV: Focus position 00 0w 00 FF W.bit0: Focus mode 1: Auto, 0: manual 8x 09 7E 7E 01 FF y0 50 0p 0p 0q 0q...
  • Page 24 Part 4: Pelco-D Protocol Command List Function Byte1 Byte2 Byte3 Byte4 Byte5 Byte6 Byte7 0xFF Address 0x00 0x08 Pan Speed Tilt Speed Down 0xFF Address 0x00 0x10 Pan Speed Tilt Speed Left 0xFF Address 0x00 0x04 Pan Speed Tilt Speed Right 0xFF Address...

  • Page 25: On Screen Display

    On Screen Display (Exposure) Mode: Full Auto, Manual, SAE, AAE, Bright ExpCompMode: On, Off (Effective only in Main Menu Full Auto mode). Exp-Comp: -7 ~ 7 (Effective only when There are many ways to adjust the camera’s ExpCompMode is On). On-Screen Display (OSD) Menu.
  • Page 26 Color Image Move the cursor to the “Color” option and press Move the main menu cursor to [Image], and the [Enter] button to enter the Color page, as press [HOME] key enter the Image page, as shown in the figure below. shown in the following figure.
  • Page 27 P / T / Z Setup Move the main menu cursor to [Focus], and press Move the main menu cursor to [Setup], and press [HOME] key enter the Focus page as shown in [HOME] key enter the Setup page, as shown in the following figure: the following figure.
  • Page 28 Video Mode: Configure assorted video output P_D_Address: Pelco-D protocol address settings. Options include: 0 ~ 254 • SDI-3G Mode: Set the SDI level. P_P_Address: Pelco-P protocol address Options include: Level-A, Level-B Options include: 0 ~ 31 Restore Default • Video Output: Set the video output to SDI or HDMI.

  • Page 29: Network Connection

    Network Connection Operating Environment • Operating System: Windows 7 / 8.1 / 10 / 11, Mac OS X, Linux, Android • Network Protocol: TCP/IP • Client PC: P4 / 128M RAM / 40G HDD / supported scaled graphics card, support for DirectX 8.0+.
  • Page 30 IP address, the camera will default to “192.168.100.88”. If you don’t know the camera IP, please do one of the following: Method 1:Use a Internet browser and type in “http://ptzoptics.local/” to reach the camera’s web inter- face. The username and password are both “admin” by default. The Network Settings page will allow you to make adjustments to the camera’s network settings.
  • Page 31 1. Open a new Finder window and go to the Applications folder. 2. Open the Utilities folder and select the Terminal program. 3. Once the Terminal program is open, type in “ipconfig getifaddr en0” and press the Enter key. 4. In the example above, the Mac’s local address is 192.168.17.107”, making the network range “192.168.17”.

  • Page 32: Web Ui

    Web UI Access Camera 1. Enter “http://ptzoptics.local/” or the camera’s IP address into a web browser. 2. Enter the username and password into the login fields. Both the username and password are “admin” by default. You can change the login credentials on the System Settings page.
  • Page 33 Navigation Panel The Navigation Panel allows you to select the various control options for the camera. It can be collapsed to make more room on the user interface. You can load preconfigured Profiles to the camera by selecting the desired Profile from the Navigation Panel.
  • Page 34 Camera Settings The Camera Settings page gives you access to the Camera’s Video Feed, PTZ Control, OSD Menu, Preset Control, Speed Settings, Image Settings & Control Settings. All of the settings available in the Image tab are also available in the camera’s menu. The settings are offered in the Web UI so you don’t have to open the Menu while the camera is in use.
  • Page 35 Image The Image > Image tab within the Camera Settings page allows you to adjust the camera’s Luminance, Saturation, Contrast, Sharpness, Hue, 3D Noise Reduction, Inversion Mode & Black and White Mode. Ŝ You must hit the “Apply” button for these changes to take effect. Ŝ...
  • Page 36 Exposure The Image > Exposure tab within the Camera Settings page allows you to fine tune the camera’s Exposure settings to ensure image clarity as well as ensuring the images from multiple cameras match. • You must click the “Apply” button to save the Exposure settings to the camera. •...
  • Page 37 Color The Image > Color tab within the Camera Settings page allows you to fine tune the camera’s white balance and color tint settings to adjust for lighting, as well as ensuring images from multiple cameras match. • You must click the “Apply” button to save the Color settings to the camera. •...
  • Page 38 Focus The Image > Focus tab within the Camera Settings page allows you to adjust the various focus set- tings, including Auto Focus, Auto Focus Zone, Auto Focus Sensitivity, Focus Lock and Focus Limit. • You must click the “Apply” button to save the Focus settings to the camera. •...
  • Page 39 Control Mode The Control > Mode tab within the Camera Settings page allows you to toggle available camera modes, such as Auto Tracking, Tracking Box, Patrol Mode, Preset Freeze, Zoom Mode, Motion Sync & Tally Mode. • Auto Tracking: Select whether the camera automatically tracks the selected target Ŝ...
  • Page 40 Control Ports The Control > Ports within the Camera Settings page allows you to change the camera’s TCP, UDP & HTTP control ports. The Sony UDP Port can not be changed • You must click the “Apply” button to save the Ports to the camera. •...
  • Page 41 Audio Video Settings The Audio & Video Settings page accesses the Video Encoding Settings, IP Video Stream 1 / Stream 2 Encoding Settings & Audio Encoding Settings sections of the network video feeds. • Video Encoding Settings Ŝ HDMI/SDI Output: Set either HDMI or SDI to output video (not simultaneous). ▪...
  • Page 42 Ŝ Advanced: Hybrid Zoom (BETA) decreases the output resolution to increase the maximum zoom level. ▪ Options include: Off, Hybrid Zoom • IP Video Stream 1 & 2: Encoding Settings Ŝ Encoding Protocol: Define the compression method for the stream. ▪...
  • Page 43 Streaming Settings The Streaming Settings page accesses the RTMP(S) Settings, SRT Settings, RTSP Settings Multicast Settings & ONVIF Settings sections. ver 1_0 rev 3-23...
  • Page 44 • RTMP(S) Stream 1 & 2 Settings Ŝ RTMP(S) Stream URL: Define the RTMP Address of the CDN you wish to stream to. Ŝ RTMP(S) Stream Key: Define the stream key of the CDN you wish to stream to. Ŝ Enable Stream: Toggle the RTMP stream on or off. •...
  • Page 45 Profile Settings The Profile Settings page gives you access to the Logo Upload, Profile Configuration, Quick Profiles, Custom CSS & Tutorial Mode sections. ver 1_0 rev 3-23...
  • Page 46 • Logo Upload Ŝ Upload File: Browse your PC for an image file you’d like to upload to the camera’s web interface. The resolution of this logo should be 2500x1000 and PNG or JPG type file. • Profile Menu Ŝ Profile Name: Give your Profile a unique name so you can easily remember. Ŝ...
  • Page 47 Network Settings The Network Settings page accesses the LAN Settings & NTP Settings sections. ver 1_0 rev 3-23...
  • Page 48 • LAN Settings Ŝ IP Configuration Type: Select whether the camera automatically configured the network settings (DHCP) or whether you manually configure the network settings (Static). Ŝ IP Address: The IP address is a unique address the network uses to connect and configure the camera.
  • Page 49 MIDI Control The MIDI Control page accesses the PTZOptics MIDI Control, Control Mapping, Mass Command Edit & Information sections. The MIDI Control page can be reached by accessing the HTTPS version of the camera’s web interface. (https://[Camera IP]/). The page must remain open for MIDI Control to function.
  • Page 50 • PTZOptics MIDI Control Ŝ MIDI Control: Toggle MIDI Control on or off. Ŝ MIDI Controller: Select a MIDI Controller that’s connected to your PC. • Control Mapping Ŝ Command: What function you’d like the camera to perform. Ŝ Event: How you would like the trigger the command to be sent.
  • Page 51 Ŝ Firmware Version: The Firmware Version displays the firmware file currently running on the camera. Ŝ Device Model: The Device Model is a field that PTZOptics uses to designate the camera. Ŝ Webware Version: The Webware Version is the version of the web interface.
  • Page 52 System Settings The System Settings page gives access to the HTTPS Settings, IR Remote Channel Selection, Access Settings, Firmware Check, Restore Default (Basic), Firmware Upload & Restore Default (Advanced) sections. • HTTPS Settings Ŝ HTTPS Certificate: Upload a HTTPS Certificate from your computer. Ŝ...
  • Page 53 Firmware Check • Ŝ Mirrors: Define a server address for acquiring the latest PTZOptics firmware files. By default, the camera will query PTZOptics at https://firmware.ptzoptics.com/ Ŝ Check Firmware Version: Check to see if your camera is running the latest firmware from the Firmware Update Server.

  • Page 54: Maintenance And Troubleshooting

    Maintenance and Troubleshooting Camera Maintenance 1. If the camera will not be used for a long time, power off the camera. 2. Use a soft cloth or lotion-free tissue to clean the camera body. 3. Use a soft, dry, lint-free cloth to clean the lens. If the camera is very dirty, clean it with a diluted neutral detergent.
  • Page 55 2. Verify that the controlling device is using the appropriate control port for the protocol. Ŝ The default control ports are as follows: TCP: 5678, UDP: 1259, Sony UDP: 52381, NDI: 5961 If you need further assistance, please contact our support team at https://community.ptzoptics.com/s/login/ ver 1_0 rev 3-23...

This manual is also suitable for:

Pt12x-link-4k-gyPt12x-link-4k-whPt20x-link-4k-gyPt20x-link-4k-whPt30x-link-4k-gyPt30x-link-4k-wh

Table of Contents