PTZOptics PT20X-ZCAM User Manual
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PTZOptics PT20X-ZCAM User Manual

20x zcam video conferencing camera
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PTZOptics 20x ZCAM
User Manual
Model No: PT20X-ZCAM
V1.6
(English)
Please check PTZOPTICS.com for the most up to date version of this document
Rev 1.3 8/20

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Summary of Contents for PTZOptics PT20X-ZCAM

  • Page 1 PTZOptics 20x ZCAM User Manual Model No: PT20X-ZCAM V1.6 (English) Please check PTZOPTICS.com for the most up to date version of this document Rev 1.3 8/20...
  • Page 2 Warranty lengths are shown below. The warranty is valid only if PTZOptics receives proper notice of such defects during the warranty period. PTZOptics, at its option, will repair or replace products that prove to be defective. PTZOptics manufactures its hardware products from parts and components that are new or equivalent to new in accordance with industry standard practices.

  • Page 3: Table Of Contents

    Table of Contents Supplied Accessories………………………………………………………………………………………..... Notes………………………………………………………………………………………..........Features……………………………………………………………………………………….......... Product Specifications………………………………………………………………………………………....Back of the Camera………………………………………………………………………………………......Serial Communication Control………………………………………………………………………………………..VISCA Command List………………………………………………………………………………………....Menu Settings………………………………………………………………………………………........ Exposure………………………………………………………………………………………........ Color………………………………………………………………………………………........Image………………………………………………………………………………………........Focus………………………………………………………………………………………........Noise Reduction………………………………………………………………………………………..... Setting………………………………………………………………………………………........Information………………………………………………………………………………………......Restore Default………………………………………………………………………………………...... Network Connection………………………………………………………………………………………...... Setting up a Network Video Stream……………………………………………………………………………………… Additional Network Info………………………………………………………………………………………..

  • Page 4: Supplied Accessories

    Supplied Accessories When you unpack your camera, check that all the supplied accessories are included: ⚫ Camera ......... 1 ⚫ AC Power Adaptor ....1 ⚫ Quick Start Guide ....1 Notes ⚫ Electrical Safety Installation and operation must be in accordance with national and local electric safety standards. Do not use any power supply other than the one originally supplied with this camera.

  • Page 5: Features

    Support for line level microphone encoding over IP network stream. Uses AAC audio encoding for better sound quality and lower bandwidth usage. • Control and Settings PTZOptics VISCA over IP RS485 remote camera control interface Web-based IP remote control interface Button controls on back of camera ▪...

  • Page 6: Product Specifications

    Product Specifications Model PT20X-ZCAM Type PTZOptics 3G-SDI HD 1080p Color Video Box Camera Features 1080p-60/50/30/25, 1080i-60/50, 720p-60/50 Video System (With IP stream currently limited to max 1080p30) Sensor Panasonic 1/2.7", CMOS, Total Pixels: 2.12M, Effective Pixels: 2.07M Scanning Mode Progressive Lens 20x;...
  • Page 7 Sub Stream Resolution 1280x720, 1024x576, 720x480, 720x408, 60x360, 480x270, 320x240, 320x180 32Kbps ~ 20480Kbps Video Bit Rate Bit Rate Type Variable Rate, Fixed Rate 3G-SDI: 50Hz: 1fps ~ 50fps, 60Hz: 1fps ~ 60fps Frame Rate IP Network Stream: 50Hz: 1fps ~ 25fps, 60Hz: 1fps ~ 30fps Audio Compression Audio Bit Rate 96Kbps, 128Kbps, 256Kbps...

  • Page 8: Back Of The Camera

    Back of the Camera 1. 3G-SDI Video Output 5. Audio Line Input 2. RJ-46 Network Connection 6. Menu Navigation Buttons 3. Phoenix Connector (RS485) 7. DC12V Power Jack 4. Audio Line Output (Not active) 8. Power LED Indicator Page 5 of 40 Rev 1.3 8/20...

  • Page 9: Serial Communication Control

    Serial Communication Control In default working mode, the camera is able to connect to a VISCA controller with an RS232C serial interface. ➢ RS485 Communication Control The camera can be controlled via RS485, Half-duplex mode, with support for VISCA, Pelco-D or Pelco-P protocol. The parameters of RS485 are as follows: Baud rate: 2400, 4800 or 9600 bps.

  • Page 10: Visca Command List

    VISCA Command List Part 1: Camera-Issued Messages ACK/Completion Message Function Command Command Packet Comments z0 4y FF Returned when the command is accepted. ACK/Completion (y: Socket No.) Messages z0 5y FF Completion Returned when the command has been executed. (y: Socket No.) Error Messages Function Command...
  • Page 11 Part 2: VISCA Command List Command Function Command Packet Comments 8x 01 04 00 02 FF CAM_Power Power ON/OFF 8x 01 04 00 03 FF Stop 8x 01 04 07 00 FF Tele (Standard) 8x 01 04 07 02 FF Wide (Standard) 8x 01 04 07 03 FF CAM_Zoom...
  • Page 12 pq: Color Temperature position 0x00: 2500K ~ Direct 8x 01 04 20 0p 0q FF 0x37: 8000K Full Auto 8x 01 04 39 00 FF Automatic Exposure mode Manual 8x 01 04 39 03 FF Manual Control mode CAM_AE Shutter priority 8x 01 04 39 0A FF Shutter Priority Automatic Exposure mode Iris priority...
  • Page 13 Down 8x 01 06 01 VV WW 03 02 FF speed) WW: Tilt speed 0x01 (low speed) to 0x14 (high Left 8x 01 06 01 VV WW 01 03 FF speed) Right 8x 01 06 01 VV WW 02 03 FF YYYY: Pan Position Upleft 8x 01 06 01 VV WW 01 01 FF...
  • Page 14 Medium 8x 0B 01 02 FF 8x 0B 01 03 FF 8x 0B 01 04 FF CAM_MulticastMode Multicast Mode 8x 0B 01 23 0p FF p=1: On, p=2: Off PTZ Motion Sync On 8x 0A 11 13 02 FF CAM_PTZMotionSync PTZ Motion Sync Off 8x 0A 11 13 03 FF MS Lower Speed Limit...
  • Page 15 CAM_ExpCompPosI 8x 09 04 4E FF y0 50 00 00 0p 0q FF pq: ExpComp Position CAM_BacklightMode y0 50 02 FF 8x 09 04 33 FF y0 50 03 FF y0 50 02 FF Auto Noise 2D CAM_Nosise2DMode 8x 09 04 50 FF y0 50 03 FF Manual Noise 3D CAM_Nosise2DLevel...
  • Page 16 p: Color Hue setting 0h (− 14 degrees) to Eh ( +14 CAM_ColorHueInq 8x 09 04 4F FF y0 50 00 00 00 0p FF degrees y0 50 00 FF High CAM_AWBSensitivit 8x 09 04 A9 FF y0 50 01 FF Normal yInq y0 50 02 FF...
  • Page 17 Part 4: VISCA over IP Command List Command Function Command Packet Comments 81 01 04 00 02 FF CAM_Power Power ON/OFF 81 01 04 00 03 FF Stop 81 01 04 07 00 FF Tele (Standard) 81 01 04 07 02 FF Wide (Standard) 81 01 04 07 03 FF CAM_Zoom...
  • Page 18 pq: Color Temperature position 0x00: 2500K ~ Direct 81 01 04 20 0p 0q FF 0x37: 8000K Full Auto 81 01 04 39 00 FF Automatic Exposure mode Manual 81 01 04 39 03 FF Manual Control mode CAM_AE Shutter priority 81 01 04 39 0A FF Shutter Priority Automatic Exposure mode Iris priority...
  • Page 19 81 01 06 01 VV WW 03 01 FF Down 81 01 06 01 VV WW 03 02 FF Left 81 01 06 01 VV WW 01 03 FF Right 81 01 06 01 VV WW 02 03 FF Upleft 81 01 06 01 VV WW 01 01 FF VV: Pan speed 0x01 (low speed) to 0x18 (high Upright...
  • Page 20 High 81 0B 01 01 FF Medium 81 0B 01 02 FF CAM_NDIMode 81 0B 01 03 FF 81 0B 01 04 FF CAM_MulticastMode Multicast Mode 81 0B 01 23 0p FF p=1: On, p=2: Off PTZ Motion Sync On 81 0A 11 13 02 FF CAM_PTZMotionSync PTZ Motion Sync Off...
  • Page 21 CAM_ExpCompPosI 81 09 04 4E FF 90 50 00 00 0p 0q FF pq: ExpComp Position CAM_BacklightMode 90 50 02 FF 81 09 04 33 FF 90 50 03 FF 90 50 02 FF Auto Noise 2D CAM_Nosise2DMode 81 09 04 50 FF 90 50 03 FF Manual Noise 3D CAM_Nosise2DLevel...
  • Page 22 p: Color Hue setting 0h (− 14 degrees) to Eh ( +14 CAM_ColorHueInq 81 09 04 4F FF 90 50 00 00 00 0p FF degrees 90 50 00 FF High CAM_AWBSensitivit 81 09 04 A9 FF 90 50 01 FF Normal yInq 90 50 02 FF...
  • Page 23 Part 7: Pelco-P Protocol Command List Function Byte1 Byte2 Byte3 Byte4 Byte5 Byte6 Byte7 Byte8 0xA0 Address 0x00 0x08 Pan Speed Tilt Speed 0xAF Down 0xA0 Address 0x00 0x10 Pan Speed Tilt Speed 0xAF Left 0xA0 Address 0x00 0x04 Pan Speed Tilt Speed 0xAF Right...

  • Page 24: Menu Settings

    Menu Settings EXPOSURE Mode Auto 1. MENU ExpCompMode Press [MENU] button to display the On Screen Display Gain Limit Menu on the normal screen, using arrow button to move the Backlight cursor to the item to be set. Press the [HOME] button to DRC Strength enter the corresponding sub-menu.

  • Page 25: Color

    3. COLOR 4. IMAGE Move the main menu cursor to [COLOR], and press the Move the main menu cursor to [IMAGE], and press the [HOME] key to enter the color page, as shown in the [HOME] key to enter the image page, as shown in the following figure.

  • Page 26: Noise Reduction

    7. SETTING FOCUS Move the main menu cursor to [SETTING], and press the D-Zoom Limit [HOME] key to enter the setup page, as shown in the AF Sense High following figure. Auto Focus SETTING Select Item Language Change Value Protocol VISCA [Menu] Back Visca Addr...

  • Page 27: Information

    8. INFORMATION 9. RESTORE DEFAULT Move the main menu cursor to [INFORMATION], and press Move the main menu cursor to [RESTORE DEFAULT], and the [HOME] key to enter the communication setup page, as press the [HOME] key to enter the restore default page, as shown in the following figure.

  • Page 28: Network Connection

    Network Connection 1. Operating Environment Operating System: Windows 2000/2003/XP/Vista/7/8.1/10 Network Protocol: TCP/IP Client PC: P4 / 128M RAM / 40GHD / support for scaled graphics card, support for DirectX8.0 or more advanced version. 2. Equipment Installation 1) Connect camera to your network via a CAT5 or CAT6 patch cable or directly to your PC via a CAT5 or CAT6 cross over cable.

  • Page 29: Setting Up A Network Video Stream

    2. Next, go online and download the IP Address Settings Tool. It’s available for Windows & Mac OS at ptzoptics.com/download. 3. Once you complete the download, launch the “Upgrade v2.8C” tool. Select your network connection type from the “Interface”...
  • Page 30 From the Web Interface, you have two (2) ways to view the video feed. a. Set the secondary stream to MJPEG. b. Install the PTZOptics ActiveX Plugin and use Internet Explorder. i. For more detail, go to help.ptzoptics.com. 7. From the Web Interface, you can control the camera using the arrows on the left side. You can also adjust many of your camera’s settings via this IP interface.

  • Page 31: Additional Network Info

    Additional Network Info Discovering your Network IP range You can discover the IP range of your network by using the Command Prompt for Windows, or the Terminal app for Macs and following the steps below. Windows 1. Type “CMD” into the search bar in the start menu. 2.

  • Page 32: Camera Web Information

    Camera Web Interface The Web Interface allows you to control the camera, view the video feed, and adjust many of the camera’s settings. Menu The Menu allows you to traverse the Web Interface. By default, the “Live” option is selected. Live This tab allows you to view the video feed of the camera.

  • Page 33: Video

    Video Video Format: Supports 50Hz (PAL), 60Hz (NTSC), & OSD formats. Encode Level: Supports baseline, mainprofile, highprofile, & svc-t. NDI Preset: Supports Off, Medium, & Low. Encode Protocol: Supports H.264, H.265, and MJPEG protocols. Resolution: The first stream supports: 1920x1080, 1280x720, 1024x576, 960x540, 640x480, 640x360.

  • Page 34: Image

    Image Brightness: Brightness slider. Default: 7 Saturation: Saturation slider. Default: 3 Contrast: Contrast slider. Default 7 Sharpness: Sharpness slider. Default: 1 Hue: Hue slider. Default: 7 Flip & Mirror: Check the Flip and/or Mirror buttons to rotate the image accordingly. Audio Audio Switch: Enable / Disable audio embedding Audio Type: AAC...

  • Page 35: Network

    Network LAN Settings: The Lan Settings section allows you to adjust the IP parameters of the camera. The default IP address of the camera is 192.168.100.99. You cannot change the MAC address. IP Configuration Type: Fixed IP Address (Static) & Dynamic IP Address (DHCP). IP Address: Camera’s IP address.

  • Page 36: Information

    Port Settings: The Port Settings section allows you to adjust the network ports of the camera. HTTP Port: This port is used for HTTP-CGI control, and for the web application. Default: 80. RTSP Port: This port is used for the RTSP streaming protocol. Default 554. PTZ Port: This port is used for the TCP/IP control protocol.

  • Page 37: Language

    Language The Language selection dropdown allows you to change the language of the Web Interface. Select either “English”, “Chinese”, or “Russian”. Network Camera Control Protocol Control Notes: PTZ over TCP/UDP The camera currently supports various PTZ control methods, including RS232, RS485, IR remote control, web interface, HTTP-CGI and TCP/UDP protocol.
  • Page 38 http://[Camera IP]/cgi-bin/ptzctrl.cgi?ptzcmd&[Action]&[Position Number] [Action]: POSSET, POSCALL [Position Number]: 0 – 89 (Range 1), 100 – 254 (Range 2) Home Position Recall http://[Camera IP]/cgi-bin/ptzctrl.cgi?ptzcmd&home PT Reset http://[Camera IP]/cgi-bin/param.cgi?pan_tiltdrive_reset Direct Position Recall Control http://[Camera IP]/cgi-bin/ptzctrl.cgi?ptzcmd&[Mode]&[Pan Speed]&[Tilt Speed]&[Pan Position]&[Tilt Position] [Mode]: ABS, REL [Pan Speed]: 1 (Slowest) –...
  • Page 39 OSD Menu Navigation Control http://[Camera IP]/cgi-bin/ptzctrl.cgi?ptzcmd&[Action] [Action]: UP, DOWN, LEFT, RIGHT OSD Menu Selection Control http://[Camera IP]/cgi-bin/param.cgi?navigate_mode&[Mode] [Mode]: CONFIRM, OSD_BACK HTTP-CGI – Image Adjustment Image Settings Control http://[Camera IP]/cgi-bin/param.cgi?post_image_value&[Mode]&[Level] [Mode]: BRIGHT, SATURATION, CONTRAST, SHARPNESS, HUE [Level]: 0 - 14 Image Orientation Control http://[Camera IP]/cgi-bin/param.cgi?post_image_value&[Mode]&[State] [Mode]: FLIP, MIRROR [State]: 1 (Flip / Mirror), 0 (Default)

  • Page 40: Photobooth Functionality

    Photobooth Functionality Your PTZOptics camera can quickly and easily take a series of four (4) still image or video files that are stored on the camera and made accessible with a standard web browser on the same network. Photos You have two (2) options to initiate a series of four (4) still images being captured…...
  • Page 41 second delay between four (4) ten (10) second videos being captured. To retrieve your series of four (4) videos, you will need to open a standard web browser with network access to the camera and use the following HTTP strings to retrieve the still image files as desired. Video 1: http://[Camera IP]/video1.mp4 Video 2: http://[Camera IP]/video2.mp4 Video 3: http://[Camera IP]/video3.mp4...

  • Page 42: Maintenance And Troubleshooting

    Maintenance and Troubleshooting Camera Maintenance ⚫ If the camera will not be used for a long time, please turn off the power switch. ⚫ Use a soft cloth or lotion-free tissue to clean the camera body. ⚫ Use a soft dry lint-free cloth to clean the lens. If the camera is very dirty, clean it with a diluted neutral detergent. Do not use any type of solvent or harsh detergent, which may damage the surface.
  • Page 43 VISCA address). Copyright Notice The entire contents of this manual, whose copyright belongs to PTZOptics, may not be cloned, copied or translated in any way without the explicit permission of the company. Product specifications and information referred to in this document are for reference only and as such are subject to updating at any time without prior notice.

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