Summary of Contents for Canon imageRUNNER ADVANCE C356 Series
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Revision 1.0 imageRUNNER ADVANCE C356/256 series Service Manual...
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When changes occur in applicable products or in the contents of this manual, Canon will release technical information as the need arises. In the event of major changes in the contents of this manual over a long or short period, Canon will issue a new edition of this manual.
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Introduction Symbols Explanation Symbols Explanation Disconnect the connector. Connect the power cable. Connect the connector. Disconnect the power cable. Remove the cable/wire from the Turn on the power. cable guide or wire saddle. Install the cable/wire to the cable Turn off the power. guide or wire saddle.
Contents Contents Safety Precautions....................1 Laser Safety............................2 Handling of Laser System........................2 Turn power switch ON.........................2 Power Supply............................3 Toner Safety............................3 About Toner............................3 Handling Adhered Toner........................3 Notes When Handling a Lithium Battery..................... 3 Notes Before it Works Serving......................4 Points to Note at Cleaning........................4 Notes on Assembly/Disassembly......................
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Contents 3. Periodical Service..................117 Periodically Replacement Parts...................... 118 Consumable parts........................... 119 4. Parts Replacement and Cleaning............... 120 Preface............................121 Outline..............................121 Points to Note when Tightening a Screw..................... 121 List of Parts............................. 122 External / Internal Cover........................122 List of Main Unit..........................126 Electrical Components........................130 External Cover/Interior System.......................
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Contents Removing the Laser Scanner Unit...................... 234 Image Formation System........................ 239 Removing the Waste Toner Container....................239 Removing the Toner Container (Y/M/C/Bk)..................239 Removing the Drum Unit (Y/M/C/Bk)....................240 Removing the ITB Unit........................243 Removing the Registration Patch Sensor Unit..................248 Removing the Secondary Transfer Outer Roller Unit................250 Removing the Secondary Transfer Outer Roller Guide Unit..............251 Removing the Registration Drive Unit....................
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Contents Right angle adjustment........................330 Pickup Feed System........................331 Image Position Adjustment.........................331 6. Troubleshooting...................336 List of Initial Check Items........................ 337 Test Print............................338 Overview............................338 Steps to Select a Test Print Type....................... 338 How to use the test print........................339 List of Troubleshooting Items......................
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Contents Output of Service Print Data.......................511 COPIER (Service mode for printer)....................515 DISPLAY (State display mode)......................515 I/O..............................595 ADJUST (Adjustment mode)......................595 FUNCTION (Operation / inspection mode)..................699 OPTION (Specification setting mode)....................719 TEST (Print test mode)........................835 COUNTER (Counter mode)....................... 842 FEEDER (ADF service mode)......................863 ADJUST (Adjustment mode)......................
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Contents Checking the Contents........................903 Check Item When Turning OFF the Main Power..................904 Removing the Covers........................904 Installing the Host Machine Covers.....................910 Installation Procedure........................912 Setting after Installation........................916 Serial Interface Kit-K3, Copy Control Interface Kit-A1..............917 Points to Note at Installation.......................917 Installation Outline Drawing........................917 Checking the Contents........................
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Safety Precautions Laser Safety.......... 2 Handling of Laser System..... 2 Turn power switch ON......2 Power Supply........3 Toner Safety..........3 Notes When Handling a Lithium Battery..........3 Notes Before it Works Serving....4 Points to Note at Cleaning....4 Notes on Assembly/Disassembly..4...
Safety Precautions Laser Safety Since radiation emitted inside this machine is completely confined with protective housings, external covers and interlock switches, the laser beam cannot escape from the machine during any phase of normal use by users. Therefore, this machine is classified as a Class 1 laser product under the international standard IEC60825-1 that is regarded as safe during normal use.
Safety Precautions CAUTION: Do not turn off the main power switch while the progress bar is indicated, during which access is made to the HDD. If deprived of power, the HDD can suffer a fault (E602). Power Supply • As a general rule, do not use extension cords. If an extension cord must be used, however, use one for local rated voltage and over, untie the cord binding, and insert the power plug completely into the extension cord outlet to ensure a firm connection between the power cord and the extension cord.
Safety Precautions CAUTION: Risk of explosion if battery is replaced by an incorrect type. The following warnings are given to comply with Safety Principles (EN60950-1). CAUTION: Wenn mit dem falschen Typ ausgewechselt, besteht Explosionsgefahr. Gebrauchte Batterien gemäß der Anleitung beseitigen. Notes Before it Works Serving •...
Safety Precautions CAUTION: Double pole/neutral fusing ACHTUNG Zweipolige bzw. Neutralleiter-Sicherung Points to Note when Tightening a Screw For reduction in weight, thin plates are used in some parts of this machine. In the case of a screw hole with a triangle mark near it as shown in the figure below, strongly tightening the screw may damage or deform the screw hole.
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1. Product Overview Function expansion system options [10] License option ■ Hardware Products Name Serial Interface Kit-K3 Copy Control Interface Kit-A1 IC Card Reader Box-D1 Copy Card Reader-F1 Copy Card Reader Attachment-B5 IC Card Reader Attachment-A1 Super G3 FAX Board-AT1 Super G3 2nd Line Fax Board-AT1 NFC Kit-C1 Connection Kit-A1 for Bluetooth LE...
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Universal Send Security Feature Set-D1 Universal Send Digital User Signature Kit-C1 Encrypted Printing Software-D1 Secure Watermark-B1 Document Scan Lock Kit-B1 Canon Picture Login-A1 iR-ADV Security Kit-U1 for IEEE 2600 Common Criteria Certification Web Access Software-K1 Remote Fax Kit-A1 IP FAX Expansion Kit-B1...
1. Product Overview Item Specifications Pickup capacity Multi-purpose Tray: 100 sheets (80 g/m ) / 120 sheets (64 g/m Cassette 1: 550 sheets (80 g/m ) / 640 sheets (64 g/m Memory capacity Main CPU Side: 2 GB Image Processing CPU Side: 1 GB Hard disk capacity 250 GB Rated power supply...
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1. Product Overview Productivity Paper size Productivity (sheets/min) iR-ADV C356 iR-ADV C256 A4 (1-sided/2-sided) LTR (1-sided/2-sided) Paper type Available paper types are shown below. See the table below for the custom paper size. Product name Feeding direction (mm) Width direction (mm) Custom paper size (1) 148.0 to 190.4 98.0 to 216.0...
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1. Product Overview Type 1 Control Panel Size Multi-pur- Cassette Cassette Cassette Cassette Name pose Tray Heavy 1 (106-128 g/m2) A3, B4, A4, B5, 11x17, LTR, SRA3, Heavy 2 (129- 150 g/m2) 12x18, EXEC, E-OFFICIO, A-OFFICIO, Heavy 3 (151-163 g/m2) A-LTR, A-LTRR, GLTR, 13x19, K8, K16 Heavy 4 (164-180 g/m2) A4R, B5R, A5R, LGL, LTRR, STMTR, EX-...
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2. Technology Functional Configuration This machine consists of 6 major blocks: Original Exposure and Feed System, Controller System, Laser Exposure System, Image Formation System, Fixing System, and Pickup Feed System. Original Exposure and Feed System Reader Delivery Fixing Fixing System Controller System Image Formation System Deplexing...
2. Technology Original Exposure System Features ■ Reader Assembly • Color reproducibility has been improved by adopting a scanner unit with 3-line CIS installed, as compared with the conventional models. ■ ADF • Addition of supported paper size • Increased delivery stacking capacity •...
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2. Technology ■ ADF Item Specification/Function Remarks Original separation method Retard separation Document scanning method Stream reading Original basis weight 1-sided: 50 g/m to 128 g/m 2-sided: 50 g/m to 128 g/m Color original: 64 g/m to 128 g/m Black and White/Color mixed: 64 g/m to 128 g/m Original size A4, B5, A5, A6, LGL, LTRS, STMT, 16K...
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2. Technology Name Name Guide Shaft CIS HP Sensor Drive Pulley Reader Motor Drive Belt ADF Open/Closed Sensor Wireless LAN PCB Scanner Unit (Front) Motion Sensor ■ ADF Unit ● Functional Configuration Functional configuration of the ADF in this equipment is shown below. Main Controller PCB Original Feed Assembly Original Pickup Assembly...
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2. Technology Symbol Name LED_EXIT Delivery Display LED LED_DS Original Display LED Scanner Unit (Paper Back) CL4201 ADF Registration Clutch CL4200 ADF Pickup Clutch M4201 ADF Motor ADF Cooling Fan ● Drive Configuration List The drive assembly of the ADF consists of a drive motor (ADF Motor), and 2 clutches (ADF Pickup Clutch and ADF Registration Clutch).
2. Technology Control timing Dust detection • At job completion Dust evasion • When a job starts Main power Start key switch ON STBY WMUP SCAN SCAN Dust detection Dust avoidance control control Control description At job completion (dust detection) The Reading Sensor performs dust detection at a reading position.
2. Technology Scanner Unit (Front) Main Controller PCB 3 Line Sensor LED (RGB) ASIC Control Assembly Analog Image Processing - Gain Correction Conversion - Offset Correction Control signal Shading Correction Scanner Unit (Back) MTF Correction Image signal Color Displacement 3 Line Sensor LED (RGB) Correction Control...
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2. Technology Reading Sensor output Characteristics after correction Target value Characteristics before correction Measurement value White Original density Standard White Plate Shading correction (ADF side) Positional relationship between the CIS Reading Sensor and the Standard White Plate differs between at the Reader side and at the ADF side.
2. Technology Scanner Unit ■ Configuration of the Scanner Unit The Scanner Unit has the same mechanism as that of the reader. This equipment uses a Scanner Unit that integrates an LED, mirror, lens, and Reading Sensor to perform original exposure and reading. Light emitted from LED is reflected by the original and reaches the Reading Sensor through the Reflection Mirror and the Lens Unit.
2. Technology Related error code E280- 000x: Scanner Unit communication error • E280- 0001: Scanner Unit communication error • E280- 0002: Scanner Unit communication error E280- 010x: Scanner Unit communication error • E280- 0101: Scanner Unit communication error • E280- 0102: Scanner Unit communication error E302- 000x: Error in paper front shading •...
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2. Technology ■ Original Detection As the actuator is pushed up by placing an original on the Original Tray, the Document Sensor (SR4204) detects that light is blocked and judges as original present. ■ Pickup Operation The pickup operation is performed by the Pickup Roller, Separation Roller, and Feed Roller. The Pickup Roller and Feed Roller are driven by the ADF Motor (M4201).
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2. Technology This equipment's jam code can be checked in service mode of the host machine or by outputting a jam/error log report from service mode. Name Registration Sensor Double Feeding Detection PCB Document End Sensor Delivery Sensor ■ Double Feed Detection Control This machine has the Double Feed Detection PCBs (Transmission/Reception) (USO (T) / JUSO (R)) to detect double feeding of paper.
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2. Technology NOTE: The Double Feed Detection PCB uses an ultrasonic sensor. With the ultrasonic method, the oscillation portion emits ultrasonic wave to the paper surface. In the result, new ultrasonic wave is generated as the paper vibrates, and the reception side reads the ultrasonic wave.
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2. Technology ● Others Location Jam code Jam type Sensor name Sensor number 0071 Software timing error*1 0090 DADF open ADF Open/Closed Sen- 0091 DADF opened by user 0092 Cover open ADF Cover Sensor 0093 Cover opened by user 0094 Initial stationary jam 0095 Pickup error...
2. Technology Functions and specifications J6000 Not used J6001 Image Data Analyzer PCB J6003 HDD I/F (Serial) J6004 For HDD power supply J6005 SRAM PCB J9000 To the Laser Unit Startup Sequence Power Supply Switch ON Power Supply Switch ON Initializing process of hardware Starting BIOS [Main Controller PCB]...
2. Technology Shutdown Sequence Before shutting down the power supply, it is necessary to perform the HDD completion process (Purpose: to prevent damage on the HDD) and execute the fixing disengagement operation. This sequential process is called "shutdown sequence". The shutdown sequence has been manually executed with the legacy (existing) models (by holding down the power supply switch on the Control Panel for a specific duration).
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2. Technology CAUTION: • The motion sensor detects people or objects that approach the sensor on the front side of the machine. Operation may become unstable if objects are left near the sensor or the machine is placed in a location where there is heavy human traffic.
2. Technology Laser Exposure System Overview The laser exposure system forms a static latent image on the Photosensitive Drum by laser exposure. The Laser Scanner Unit consists of the Laser Assembly and the Scanner Motor, and is controlled by the signal input from the DC Controller PCB.
2. Technology Name Y/M/C/Bk Laser Driver PCB BD Circuit Imaging Lens Reflection Mirror Polygon Mirror Scanner Motor Specifications Item Description Number of Laser Scanner Units Number of laser beams 2 beams Resolution 600 dpi Number of Polygon Mirror surfaces 4 surfaces...
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2. Technology ■ 1-Polygon, 4-Laser Method This method uses one Scanner Motor and four laser diodes to perform laser scanning. Four lasers can be scanned on the multifaceted mirror on one Scanner Motor, thereby realizing space-saving. The following shows an outline drawing of the Laser Scanner Unit. Name Reflection Mirror Polygon Mirror...
2. Technology DC Controller Main Controller PCB (UN04) PCB (UN81) Laser ON /OFF signal ASIC APC signal Y/M/C/Bk Laser Laser Driver PCB Video signal Beam (UN05) Polygon Mirror Mode Laser status Remarks Forced OFF mode Clears the light intensity setting determined by the APC. APC mode Adjusts laser light intensity.
2. Technology 5. The Main Controller PCB outputs video signals (Y_VDO, M_VDO, C_VOD, Bk_VDO) to the Y/M/C/Bk Laser Driver PCB when it receives these signals. This enables the Y/M/C/Bk Laser Driver PCB to emit a laser beam from a fixed position for each line.
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2. Technology 3. The Laser Scanner Unit emits laser beams based on video signals to match the leading edge of image with that of paper. Laser Laser Laser Laser Main Controller PCB (UN81) DC Controller APC signal PCB (UN04) Video signal ASIC ITOP Laser ON/OFF signal...
2. Technology 4. The DC Controller PCB controls the Scanner Motor control signals (acceleration signals and deceleration signals) based on the input timing of the BD signal to control the Scanner Motor rotation speed. Acceleration signal Deceleration signal Scanner Motor rotation speed signal sensor signal DC Controller...
2. Technology Related error code • E100-0001: BD error • E110-0001: Scanner Motor error (FG lock) • E110-0002: Scanner Motor error (BD speed lock) • E110-0003: Scanner Motor error (BD phase lock) • E110-0005: Scanner Motor error (GBD signal not detected)) BD Detection Correction Control Purpose Corrects the displacement of each color's laser write start position due to Polygon Mirror accuracy and Polygon Motor rotation...
2. Technology Image Formation System Overview The image formation system of this machine uses the dry, 2-component AC developing method for developing and the intermediate transfer method for transferring to form toner images. To increase life of the Image Formation Unit, this machine uses the primary transfer disengagement method. Secondary Secondary ITB Unit...
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2. Technology ■ Parts Configuration ● Major Parts Hopper Unit Toner Container ITB Unit Drum Unit Laser Scanner Unit ■ Print Process Delivery Fixing block 7.Fixing ITB cleaning block Transfer block 6.Separation 8.ITB cleaning 5.Secondary transfer 4.Primary 4.Primary 4.Primary 4.Primary transfer transfer transfer...
2. Technology Block name Process name Description Transfer block Primary transfer Toner on the surface of the Photosensitive Drum is transferred to the ITB by applying positive charge from the back side of the ITB. Secondary transfer Toner on the ITB is transferred to the paper by applying positive potential to the Secondary Transfer Outer Roller.
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2. Technology DC Controller PCB (UN04) Secondary Transfer High-voltage PCB (UN02) Photosensitive Drum Primary Charging Roller Drum Unit (Developing/Drum) ■ Drum Unit Overview The Drum Unit consists of the Developing Assembly and Drum. Developing Assembly Drum Assembly ■ Developing Overview/ Drive Configuration Developing Cylinder Developing Cylinder Clutch (Y/M/C/Bk)
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2. Technology Parts name Role Developing Assembly The toner fed from the Hopper Unit is developed on the Photosensitive Drum. Developing Cylinder The toner and carrier inside the Developer Container are coated on the surface, and the toner is developed on the Photosensitive Drum. Developer Feed Screw A Toner and carrier in the Developer Container are supplied to the Developing Cylinder.
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2. Technology Parts name Role Drum Assembly After a static latent image has been formed on the Photosensitive Drum, a toner image is formed with the toner from the Developing Cylinder. Photosensitive Drum A toner image is formed on the Photosensitive Drum. Primary Charging Roller The surface of the Photosensitive Drum is charged to make a uniform potential.
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2. Technology Drum Unit Drum Unit Memory PCB (Y/M/C/Bk) (UN12/13/14/15) Life Information DC Controller PCB (UN04) 1) Drum Unit detection 2) DC current monitor value NOTE: Drum Unit detection may not be executed at times such as at recovery from sleep mode (of 4 or more hours). "No drum jam"...
2. Technology Related alarm codes 40-007x: Drum Unit LF setting value reaching alarm • 40-0070: Y, 40-0071: M, 40-0072: C, 40-0073: Bk 43-007x: Drum replacement detection alarm • 43-0070: Y, 43-0071: M, 43-0072: C, 43-0073: Bk 09-001x: Drum memory detection error 09-0010: Y, 09-0011: M, 09-0012: C, 09-0013: Bk Transfer ■...
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2. Technology ■ Drive Configuration Developing Motor Bk Drum _ ITB Motor CL01 CL02 CL03 CL04 Developing Cylinder SL01 SW07 Clutch Primary Transfer Disengagement Solenoid CL Drum Motor Code Parts name Role CL Drum Motor Rotating the Photosensitive Drum (Y/M/C) Bk Drum _ ITB Motor Rotating the ITB, Photosensitive Drum (Bk), and Waste Toner Feed Screw, and engaging the Primary Transfer Roller (Y/M/C/Bk)
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2. Technology Bk Drum_ITB Motor Primary Transfer SL01 Disengagement Solenoid Primary Transfer Roller CAUTION: When a jam has occurred, the ITB must not be pulled out as it is because the Primary Transfer Rollers are not disengaged by opening the door. Be sure to execute ITB full disengagement mode (see the related service mode shown below) before pulling out the ITB.
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2. Technology • Adjustment of the primary transfer ATVC target current for each color (plain/recycled 3) COPIER > Adjust > HV-TR > 1TR-TGY3 : Y COPIER > Adjust > HV-TR > 1TR-TGM3 : M COPIER > Adjust > HV-TR > 1TR-TGC3 : C COPIER >...
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2. Technology ■ Primary Transfer Bias Control The primary transfer bias is divided into each color (Y, M, C, Bk) to be generated on the primary transfer bias generation circuit. The primary transfer bias that has been generated is applied to the Primary Transfer Roller. The primary transfer bias value is determined by the ATVC control with the DC Controller PCB, which makes a constant current value run though the Primary Transfer Roller.
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2. Technology Frictional parts Steering roller Steering shaft Frictional parts The Steering Roller has a configuration to rotate together with the rotation of the ITB, but the sliding members at both ends do not rotate. Frictional parts Steering roller Frictional parts Control description The mechanism for preventing displacement is shown below.
2. Technology ■ ITB Cleaning Control Remove residual toner on the ITB. Control description 1. The ITB Cleaning Blade scrapes toner on the ITB. 2. The scraped toner is fed to the Waste Toner Container with the Waste Toner Feed Screw. Bk Drum _ ITB Motor Waste Toner...
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2. Technology In the case of thin paper which has low elastic force, the Static Eliminator removes positive potential at the back of the paper. This reduces electrostatic absorption force of the paper so that paper can be easily separated. Secondary Transfer Inner Roller Static Eliminator...
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2. Technology ■ Control timing Control timing Conditions for execution Control type D-half Con- D-max Con- ARCDAT Color Dis- PASCAL trol * trol * Control * placement control Correction Control At power-on / At recov- When the difference in tem- Yes (when ery from sleep mode perature from the last execu-...
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2. Technology Control description 1. The Main Controller PCB forms the patch pattern of the target color on the ITB. 2. The Registration Patch Sensor Unit (Front) (UN31) and Registration Patch Sensor Unit (Rear) (UN32) measure the density of the patch pattern. 3.
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2. Technology ■ ARCDAT Control (Automatic and Reciprocal Color Density Adjustment Technology) While reducing downtime, the ideal gradation characteristics are realized. Control timing • At replacement of the Drum Unit • At paper interval on a specified print basis (180 sheets or more) •...
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2. Technology 3. Color displacement correction is performed based on the above patch patterns. Type of control Correction description Correction in horizon- Write start correction Write-start timing in horizontal scanning direction is changed. tal scanning direction Entire-area magnification ratio Pixels in horizontal scanning direction is increased/reduced (at the correction both edges of the image) Correction in vertical...
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2. Technology Opening the Toner Head The head of the Toner Container is automatically opened/closed when the Toner Container is replaced. Toner Head Assembly Toner Container Claw Shutter Lever ■ Toner Container Detection The presence/absence of the Toner Container is detected. The Bottle Rotation Sensors (Y/M/C/Bk) (PS06/PS07/PS08/PS09) are located as shown in the figure below, which turn ON when a Toner Container is inserted to detect the presence of the Toner Container.
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2. Technology Detection description The Toner Log Connectors (Y, M, C, and Bk) (UN38, UN39, UN40, and UN41) detect the state of the Toner Containers. Toner Log Connector (Y,M,C,Bk) (UN38,39,40,41) Screen display A message shown below is displayed according to the condition detected from the memory. Message Status Cartridge with wrong item no.
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2. Technology Control description Supply amount of the toner for each color is calculated by the abovementioned startup timing, and toner is supplied to the Drum Unit. The DC Controller PCB determines toner supply amount by the following 2 data: •...
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2. Technology Bottle Drive Unit Motor Toner Bottle Toner Bottle The operation is going to be explained taking Bk and C as an example. 1. The motor rotates. At the same time, the gear in the center moves. 2. The driving force is transmitted only to the gears on the side toward which the gear moved, and the Toner Bottle rotates. 3.
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2. Technology This machine uses a Toner Container that has a bellows mechanism at the edge. The Toner Bottle is rotated and the bellows section is operated by driving the Bottle Motor. At that time, air pressure is used to supply toner to the Hopper Unit. Main Controller PCB (UN81) Video Count Value...
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2. Technology Bottle semicircule Bottle Motor Bottle Rotation Sensor Bottle Rotation Sensor ■ Toner Level Detection This machine detects the toner level, and outputs an alarm or message when the detection result is "toner low in the bottle", "bottle empty", or "output stop". Status Toner low in the bottle Bottle empty...
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2. Technology Toner memory detection error (each color): • 10-0091: Y / 10-0092: M / 10-0093: C / 10-0094: Bk New Toner Bottle replacement detection: • 10-0100 (00000071): Y / 10-0100 (00000072): M / 10-0100 (00000073): C / 10-0100 (00000074): Bk Unidentified Toner Bottle replacement detection: •...
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2. Technology Bk Drum _ ITB Motor CL Drum Motor Cleaning Screw Waste Toner Feed Screw Waste Toner Screw Waste Toner Container Waste Toner Sensor PCB Registration Motor (UN17) Parts name Function Waste Toner Feed Screw Waste toner from the ITB Cleaning Unit is fed. Waste Toner Container Waste toner is collected.
2. Technology Detection Prior delivery alarm/Waste Full level of waste toner Completion of replacement of description Toner Container preparation the Waste Toner Box warning (*1) Message (ma- The waste toner is nearly full. Re- Replace the waste toner container. None chine opera- placement is not yet needed.
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2. Technology Developing Discharge Black Band Sequence Sequence Solid black band Solid color band (Y/M/C/BK) ● Black Band Sequence Execution condition/timing hen the travel distance of the drum or the ITB has exceeded the designated value Control description In order to prevent the Cleaning Blades flip, toner is supplied to the Drum Cleaning Blade and the ITB Cleaning Blade. ●...
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2. Technology ■ Behavior When Color Printing Is Limited Or There Is No Color Toner If an error occurs caused by the Y/M/C Developing Assembly or a Y/M/C toner runs out, this machine ensures that black and white printing and copying are allowed without stopping the entire printing function. Related error codes E012: CL Drum Motor error •...
2. Technology Fixing System Overview This machine uses the on-demand fixing method. Fixing Delivery Upper Guide Separation Guide Fixing Delivery Detection Flag Delivery Sensor (PS12) Fixing Film Fixing Heater Pressure Roller Fixing Inlet Guide Specifications Item Function/Method Fixing method On-demand fixing Fixing Heater Ceramic Heater Protection function...
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2. Technology Fixing Pressure Release Sensor (PS13) Fixing Heater (H01) Fixing Thermoswitch (TP01) Delivery Sensor (PS12) Sub Thermistor (Rear) (TH02) Main Thermistor (TH01) Sub Thermistor (Front) (TH03) Code Parts name Function/Method Fixing Film A toner image on paper is fixed by applying heat/pressure. Pressure Roller Fixing Heater Ceramic Heater...
2. Technology Fixing temperature control ■ Standby Temperature Control This is a control to pre-heat the Fixing Assembly to reduce time to start printing. • Flying Start ■ Print Temperature Control This is a control to increase fixing temperature to the target level and keep it during printing. •...
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2. Technology Standby Temperature Control Fixing temperature STBY INTR PRNT Flaying start control temperature 15 sec Time Command for flying start ■ Flying Start Purpose To reduce time to print the first sheet (FCOT). Execution condition/timing • When using the Numeric Keypad on the Control Panel/Touch Panel while the copy screen is displayed •...
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2. Technology Print Temperature Control ■ Startup (initial rotation) Temperature Control A fixing temperature is increased to a printable temperature after receiving a command to start printing. ■ Print Temperature Control This is a control to set an optimal target temperature to prevent fixing error or high temperature offset. Temperature is controlled to keep the specified target temperature during printing.
2. Technology Down Sequence Control ■ Down Sequence When Feeding Small-Size Paper Fixing Film Pressure Roller TSR_GND THERM_SR SHORT1 (TH02) TM_GND THERM_M DC Controller PCB SHORT2 (UN04) (TH01) TSF_GND (TP01) THERM_SF (H01) Small Size (TH03) Paper NEUTRAL Low-voltage Power Supply Unit (UN01) Non-feed area Small Size...
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2. Technology Paper size / Length in vertical Paper type Print speed (ppm: pages per scanning direction minute) A4 or larger, smaller than LTR / Pre-Punched 1 (64-75 g/m2) 1 to 25 210 to 216 mm Recycled 1 (60-75 g/m2) Recycled 2 (76-90 g/m2) Recycled 3 (91-105 g/m2) Color (60 to 75 g/m2)
2. Technology ■ Down Sequence when Switching Paper Size Purpose When feeding a sheet with a wider width than a preceding sheet during continuous printing, temperature at the non paper-feed area of the preceding sheet increases, and it can cause fixing offset and wrinkles when feeding the succeeding sheet. This down sequence controls temperature increase at the non paper feed area.
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2. Technology Execution condition/timing Engagement operation • When the unit is disengaged during printing Pressure Release Gear Fixing Slit Pressure Release Sensor (PS13) Pressure Release Pressure Release Gear Pressure Roller Pressure Plate Fixing Film When engaged Disengagement operation • When the Front Door/Right Door is opened •...
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2. Technology Pre-fixing arch level control Purpose To prevent image failure/feed failure Execution condition/timing This control is performed every time the paper is fed. NOTE: The control is not performed for some paper types, such as envelope. Fixing Film Pressure Roller Sensor Flag Loop Sensor (PS11)
2. Technology 2. When the Arch Sensor (PS11) detects arches continuously for more than a specified duration, the Fixing Motor drive speed is accelerated. When the Arch Sensor (PS11) does not detect arches for more than a specified duration, the Fixing Motor drive speed is decelerated.
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2. Technology ■ Parts Configuration ● Layout Drawing of Rollers [10] [11] [12] [13] [16] [15] [14] Code Parts name Delivery Upper Roller Reverse Roller Duplex Feed Upper Roller Pressure Roller Fixing Film Secondary Transfer Inner Roller Secondary Transfer Outer Roller Duplex Feed Lower Roller Registration Roller Pre-registration Roller...
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2. Technology ● Sensors Layout Drawing PS14 PS12 PS11 PS01 PS04 PS05 PS03 PS10 SW09 PS20 PS02 PS18 Code Parts name Code Parts name PS01 Duplex Sensor PS11 Arch Sensor PS02 Cassette 1 Paper Sensor PS12 Delivery Sensor PS03 Multi-purpose Tray Paper Sensor PS14 Delivery Paper Full Sensor PS04...
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2. Technology Code Parts name Code Parts name Bk Drum_ITB Motor Registration Motor Fixing Motor Reverse Motor Cassette 1_Multi-purpose Tray Pickup Motor Cassette 1 Lifter Motor Pre-registration Motor SL02 Duplex Solenoid ■ Paper Path Reversing point Delivery point Pickup from manual feeder Pickup from cassette Cassette Pickup Assembly...
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2. Technology Code Parts name Code Parts name Cassette 1 Pickup Roller Pre-registration Roller Cassette 1 Feed Roller Registration Roller Cassette 1 Separation Roller Lifter Plate ■ Pickup Retry Control If the Cassette 1 Pickup Sensor (PS05) does not detect pickup within a specified period of time after the start of pickup of the top paper, the Cassette 1 _ Multi-purpose Tray Pickup Motor (M05) is stopped, and the pickup operation is executed again.
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2. Technology * A5-R and STMT-R paper distinction can be registered in the following menu. • Settings/Registration > Preferences > Paper Settings > A5R/STMTR Paper Selection Specify A5-R or STMT-R for each cassette. Size Plate Cassette 1 Size Switch (SW09) Link Arm Guide Plate ■...
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2. Technology Cassette 1 Paper Lifting Plate Surface Sensor Detection Lever (PS18) Cassette 1 Paper Sensor Cassette 1 Paper (PS02) Level Sensor (PS20) Paper Detection Lever Paper Level Detection Lever Cassette 1 Lifter Motor (M11) Lifter Gear Lifting Plate Related service mode •...
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2. Technology Control description This control sends a notification of absence of paper when all of the following conditions are satisfied. • The Cassette 1 Size Switch (SW09) has detected that the cassette is in the host machine. • The Cassette 1 Paper Surface Sensor (PS18) has detected that the Lifter Plate has ascended to the pickup position. •...
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2. Technology Multi-purpose Tray Multi-purpose Tray Multi-purpose Tray Multi-purpose Tray Pickup Motor Feed Roller Pickup Roller Multi-purpose Tray Separation Roller Paper Detection Lever Pickup Roller Multi-purpose Tray Disengagement Cam Paper Sensor Multi-purpose Tray (PS03) HP Sensor (PS10) Related alarm code 04-0007: Multi-purpose Tray Pickup Lifter error ■...
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2. Technology Registration Roller Paper PS04 Pre-registration Roller Slack Non-stop Registration Control This control is executed to increase or decrease the feed speed and align the paper with the image without stopping the paper at the registration position in order to shorten the paper interval and improve the throughput. Stop Registration Control This control stops the paper at the registration position, aligns the image on the ITB with the paper at a specified timing, and then resumes paper feed.
2. Technology Image Registration PS04 Roller ■ Size Mismatch Detection Control If the actual paper differs from the specified paper in length, this machine judges that a jam has occurred, and the operation is stopped without delivering the paper. (Jam code: 0D91) Paper size mismatches are judged on the basis of the following criteria.
2. Technology Reverse/Duplex Assembly ■ Reverse Flapper Operation The Reverse Flapper operates in accordance with the Reverse Motor (M08). • When the Reverse Motor is stopped: Feed to the Delivery Outlet • When the Reverse Motor is operating: Feed to the Reverse Mouth Reverse Flapper ■...
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2. Technology ■ Duplex Standby Control When paper is detected, the Duplex Sensor (PS01) estimates the paper interval with the preceding paper. If the necessary paper interval can be secured, the paper is fed to the pre-registration. If the necessary paper interval cannot be secured, the paper stays at the duplex standby position. After recalculated standby time has passed, re-pickup is executed.
2. Technology The drive of the Duplex Feed Lower Roller is controlled by ON/OFF of the Duplex Solenoid (SL02). Duplex Solenoid (SL02) is turned ON to stop the duplex leading edge at the duplex standby position. Consequently, the drive of the Pre-registration Motor (M06) is no longer transmitted.
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2. Technology Host machine PS14 PS12 PS11 PS01 PS04 PS05 Symbol Parts name Symbol Parts name Duplex Sensor PS11 Arch Sensor Pre-Registration Sensor PS12 Delivery Sensor Cassette 1 Pickup Sensor PS14 Delivery Paper Full Sensor Cassette PS101 Cassette Module-AE1...
2. Technology External Auxiliary System Software counter This machine has software counters which count the number of prints/copies according to the job type. Various counters are displayed by pressing the Check Counter key on the Control Panel. The default counters for each country (model) are listed below.
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2. Technology Target Display number of each counter (in service mode) / item Country Code Counter 1 Counter 2 Counter 3 Counter 4 Counter 5 Counter 6 Counter Counter 8 220V Total Total (Full Scan (Total Print (Total GER model (Black/ Color + Sin- type 1...
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2. Technology Location code Location Location code Location Location code Location Netherlands Czech Republic Argentine Korea Slovenia India China Greece Taiwan Estonia ■ Count-up timing Count-up timing differs according to the following: • Print mode (1-sided print/2nd side of 2-sided print, 1st side of 2-sided print) •...
2. Technology Power supply ■ Internal power supply 3.3V (Remote) Host Machine 24V (Interlock) All-night Cassette Heater Environment Power Supply PCB Switch 5V (Interlock) Cassette Pedestal Cassette Heater Main Power Switch Main Controller PCB RMT_SYS Reader DC→DC Control Panel Power Supply AC→DC 5V_IL Laser Driver...
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2. Technology Reader Control panel State of power supply ON Standby Energy Saving State of power supply OFF Engine Main Controler [Energy Saver] key is turned off [Energy Saver] key is turned on A specified period of time has passed Sleep Mode Sleep Standby Energy Use...
2. Technology Either of the following network settings is set to "ON": Settings/Registration > Preferences > Network • AppleTalk Settings > Use AppleTalk > ON • Slect Wired/Wireless LAN > Wireless LAN • Bluetooth Settings > ON When turning ON the main power of the machine after turning OFF the main power in any of the conditions below •...
Periodical Service Periodically Replacement Parts..118 Consumable parts......119...
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3. Periodical Service Periodically Replacement Parts There are no periodically replacement parts in this machine.
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3. Periodical Service Consumable parts : Replaced (consumables) Type Item Parts number Q'ty Estimated life Work interval Parts counter Every Every Every Service mode: COP- 30,00 50,00 150,0 IER> COUNTER> sheet sheet sheet Image Formation ITB Unit FM1-A153 150,000 sheets DRBL-1 TR-BLT System...
4. Parts Replacement and Cleaning Preface Outline This chapter describes disassembly and reassembly procedures of the printer. The service technician is to identify the cause of printer failures according to the "Chapter 6 TROUBLESHOOTING" and to follow the disassembly procedures of each part to replace the defective parts or the consumable parts. Note the following precautions when working on the printer.
4. Parts Replacement and Cleaning List of Parts External / Internal Cover ■ ADF Name Original Tray ADF Base Feeder Cover ADF Rear Cover ADF Side Guide Plate...
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4. Parts Replacement and Cleaning ■ Reader Name Copyboard Glass Unit Wifi Cover Reader Rear Cover 1 Reader Rear Cover 2 Reader Motor Cover...
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4. Parts Replacement and Cleaning ■ Printer (Front Side) [14] [15] [16] [13] [10] [12] [11] Name Front Cover Cassette Face Cover Left Lower Cover Device Port Cover Left Upper Cover Delivery Tray Delivery Cover Reverse Tray [10] Upper Cover [11] Control Panel Front Cover [12]...
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4. Parts Replacement and Cleaning ■ Printer (Rear Side) [11] [12] [13] [10] [15] [16] [17] [14] Name Rear Cover 1 Rear Cover 2 Environment Heater Cover Right Lower Cover Multi-purpose Tray Lower Cover Right Front Cover Main Power Switch Cover Right Upper Cover Right Cover [10]...
4. Parts Replacement and Cleaning ■ Printer (Inside) Name Front Inner Right Cover Front Inner Lower Cover Front Inner Upper Cover List of Main Unit ■ ADF Name ADF Unit ADF Pickup Unit ADF Separation Unit...
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4. Parts Replacement and Cleaning Name [10] Drum Unit (Bk) [11] Laser Scanner Unit Name Delivery/Reverse Unit Fixing Assembly Multi-purpose Tray Right Cover Unit Registration Drive Unit Registration Patch Sensor Unit Registration/Paper Pickup Unit Cassette 1 Auto Close Unit...
4. Parts Replacement and Cleaning Electrical Components ■ ADF Unit SR4204 M4201 CL4200 CL4201 SR4206 LED_EXIT JUSO(R) LED_DS JUSO(T) Name M4201 ADF Motor CL4200 ADF Pickup Clutch CL4201 ADF Registration Clutch ADF Cooling Fan LED_DS Original Display LED LED_EXIT Delivery Display LED Delivery Tray Sensor ADF Cover Open/Closed Sensor SR4204...
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4. Parts Replacement and Cleaning ■ Reader Unit M4100 UN96 Name M4100 Reader Motor CIS HP Sensor ADF Open/Closed Sensor UN96 Wireless LAN PCB Motion Sensor...
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4. Parts Replacement and Cleaning ■ Printer ● Motor M01 M03 Name CL Drum Motor Bk Drum_ITB Motor Developing Motor Fixing Motor Cassette 1_Multi-purpose Tray Pickup Motor Pre-registration Motor Registration Motor Reverse Motor Bottle Motor (YM) Bottle Motor (CK) Cassette 1 Lifter Motor Scanner Motor...
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4. Parts Replacement and Cleaning ● Fan FM05 FM04 FM03 FM01 Name FM01 Drum Unit Suction Cooling Fan error FM03 Delivery Cooling Fan FM04 Duplex Cooling Fan FM05 Power Supply Cooling Fan...
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4. Parts Replacement and Cleaning Name SL01 Primary Transfer Disengagement Solenoid SL02 Duplex Solenoid SL03 Registration Shutter Solenoid ● Heater and Speaker TH02 TH01 TP01 TH03 Name Fixing Heater Cassette Heater FAX Speaker Control Panel Speaker TH01 Main Thermistor TH02 Sub Thermistor (Rear) TH03 Sub Thermistor (Front)
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4. Parts Replacement and Cleaning PS14 UN32 PS04 UN31 PS05 PS18 PS20 PS02 PS03 PS10 UN33 Name PS02 Cassette 1 Paper Sensor PS03 Multi-purpose Tray Paper Sensor PS04 Pre-registration Sensor PS05 Cassette 1 Pickup Sensor PS10 Multi-Purpose Tray HP Sensor PS14 Delivery Paper Full Sensor PS18...
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4. Parts Replacement and Cleaning Name SW01 Main Power Supply Switch SW03 Interlock Switch 2 SW04 Environment Switch SW05 Right Door Open/Close Detection Switch SW06 Front Door Open/Close Switch SW07 ITB Pressure Release Switch SW09 Cassette 1 Size Switch ● PCB UN83 UN93 UN15...
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4. Parts Replacement and Cleaning UN01 UN81 UN03 UN04 UN18 UN02 UN06 Name UN01 Low-voltage Power Supply PCB UN02 Secondary Transfer High-voltage PCB UN03 Primary Transfer High-voltage PCB UN04 DC Controller PCB UN06 Developing High-voltage PCB UN18 All-night Power Supply PCB UN81 Main Controller PCB Fax Communication Board...
4. Parts Replacement and Cleaning External Cover/Interior System Removing the Front Cover ■ Procedure 1. Open the Front Cover [1]. And then remove the Front Cover Retainer Band [2]. • 1 Boss [3] 2. Pull out the cassette [1].
4. Parts Replacement and Cleaning 3. Remove the Front Cover [2] while it is halfway open. • 1 Claw [3] • 2 Shafts [4] Removing the Rear Cover 1 ■ Procedure NOTE: If the optional Copy Card Reader [1] is installed, be sure to remove it first.
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4. Parts Replacement and Cleaning 1. Remove the Reader Rear Cover 2. NOTE: When the Cassette Pedestal is not installed, go to step 4.
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4. Parts Replacement and Cleaning 2. <In the case of the machine the without installed Cassette Heater Unit> <In the case of the machine the installed Cassette Heater Unit>...
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4. Parts Replacement and Cleaning 3. <In the case of the machine the without installed Cassette Heater Unit> <In the case of the machine the installed Cassette Heater Unit>...
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4. Parts Replacement and Cleaning 4. Remove the Screws. 5. Remove the Rear Cover 1.
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4. Parts Replacement and Cleaning Removing the Left Upper Cover ■ Preparation “Removing the Rear Cover 1” on page 141 ■ Procedure 1. Remove the Upper Left Cover [1]. • 3 Screws [2] • 2 Hooks [3] Removing the Left Lower Cover ■...
4. Parts Replacement and Cleaning 2. Remove the Left Lower Cover [1]. • 3 Screws [2] • 2 Hooks [3] Removing the Right Front Cover ■ Pre-check items NOTE: The 4 claws [1] of the Right Front Cover are shown in the figure below. ■...
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4. Parts Replacement and Cleaning 3. Release the lock of the Right Cover Stopper Front [1] and the Right Cover Stopper Rear [2], and then further open the Right Cover Unit [3]. 4. Remove the Right Front Cover [1]. • 4 Claws [2] Removing the Right Rear Cover/Right Rear Lower Cover ■...
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4. Parts Replacement and Cleaning ■ Procedure 1. Pull the Right Cover Open/Close Lever [1], and open the Right Cover Unit [2]. 2. Release the lock of the Right Cover Stopper Front [1] and the Right Cover Stopper Rear [2], and then further open the Right Cover Unit [3].
4. Parts Replacement and Cleaning Removing the Left Upper Cover ■ Preparation “Removing the Rear Cover 1” on page 141 “Removing the Right Rear Cover/Right Rear Lower Cover” on page 148 ■ Pre-check items NOTE: The 9 claws [1] of the Right Upper Cover are shown in the figure below. ■...
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4. Parts Replacement and Cleaning 2. Remove the Right Upper Cover [1]. • 9 Claws [2] • 2 Bosses [3] Removing the Right Cover Unit ■ Preparation “Removing the Rear Cover 1” on page 141 “Removing the Right Rear Cover/Right Rear Lower Cover” on page 148 ■...
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4. Parts Replacement and Cleaning CAUTION: • Be careful not to drop the Right Cover Unit [1] when disassembling/assembling. • Do not place the Right Cover Unit [2] directly on the floor after removing the Multi-purpose tray [1]. This is because the Multi-purpose Tray Pickup Roller/Multi-purpose Tray Feed Roller Unit [3] may be damaged.
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4. Parts Replacement and Cleaning 1. Disconnect the Connector [1]. CAUTION: Be sure to disassemble/assemble by holding the Right Cover Unit [1] after step 2.
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4. Parts Replacement and Cleaning 2. Remove the Right Cover Stopper Rear Holder [1]. • 1 Screw [2] NOTE: How to assemble the Right Cover Stopper Rear Holder When assembling, be sure to align the hook [1] and the boss [2], and align the shaft [3] of the Right Cover Stopper Rear with the groove [A] of the Right Cover Unit and the groove [B] of the Right Cover Stopper Rear Holder to install the holder.
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4. Parts Replacement and Cleaning 3. Remove the Right Cover Stopper Front Holder [1]. • 1 Screw [2] NOTE: How to assemble the Right Cover Stopper Front Holder When assembling, align the hook [1] and the boss [2], and align the shaft [3] of the Right Cover Stopper Front with the groove [A] of the Right Cover Unit and the groove [B] of the Right Cover Stopper Front Holder.
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4. Parts Replacement and Cleaning 5. Remove the Right Cover Unit [1]. • 2 Shafts [2] CAUTION: After installing a new Right Cover Unit [1], be sure to push the Lock Release Lever [2] in the direction of the arrow to disengage the Secondary Transfer Roller [3].
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4. Parts Replacement and Cleaning Removing the Multi-purpose Tray ■ Procedure CAUTION: Be careful not to drop the Multi-purpose Tray Shaft Holder [2] in the host machine when disassembling/assembling. 1. Open the Multi-purpose Tray Lower Cover [1], and release the Multi-purpose Tray Shaft Holder [2].
4. Parts Replacement and Cleaning 2. Remove the Multi-purpose Tray [1] and the Multi-purpose Tray Shaft Holder [2]. • 2 Shafts [3] Removing the Delivery Tray ■ Preparation “Removing the Rear Cover 1” on page 141 “Removing the Left Upper Cover” on page 146 ■...
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4. Parts Replacement and Cleaning 2. Remove the Delivery Tray [2] while pressing the damper [1]. • 2 Screws [3] • 1 Hook [4] • 4 Bosses [5] Removing the Rear Upper Cover ■ Preparation “Removing the Rear Cover 1” on page 141 ■...
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4. Parts Replacement and Cleaning 2. Remove the ADF Arm [2] while pressing the ADF Unit + Reader Unit [1]. CAUTION: Be careful not to drop the ADF Unit + Reader Unit [1] when disassembling/assembling. 3. Free the harness [1] from the [A] part of the Rear Upper Cover, and remove the Rear Upper Cover [2]. •...
4. Parts Replacement and Cleaning “Removing the Control Panel Unit” on page 163 “Removing the Rear Upper Cover” on page 159 ■ Procedure 1. Open the Front Cover [1]. 2. Remove the ADF Arm [2] while pressing the ADF Unit + Reader Unit [1].
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4. Parts Replacement and Cleaning 3. Remove the Upper Cover [2] while pressing the ADF Unit + Reader Unit [1]. • 1 Screw [3] • 1 Boss [4] • 1 Hook [5] CAUTION: Be careful not to drop the ADF Unit + Reader Unit [1] when disassembling/assembling. 4.
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4. Parts Replacement and Cleaning Removing the Control Panel Unit ■ Procedure 1. Open the ADF Unit [1 ]+ Control Panel Unit [2]. 2. Remove the Control Panel Rear Hinge Cover [1]. • 2 Bosses [2] • 1 Claw [3] 3.
4. Parts Replacement and Cleaning 4. Remove the Control Panel Unit [1]. • 4 Screws [2] • 1 Hook [3] CAUTION: Perform work so as not to damage the Control Panel since the Control Panel Unit has been removed and the remainder of the work must be performed in an unstable state after step 2.
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4. Parts Replacement and Cleaning 6. Remove the harness [1] on the Control Panel. • 1 Wire Saddle [2] 7. Remove the Control Panel Tilt Cover [1]. • 2 Bosses [2] 8. Move the Slide Unit [1] to the center, and install the screw [2] removed in step 4. •...
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4. Parts Replacement and Cleaning 9. Remove the Connector [1]. 10. Remove the Cable Guide [1]. • 1 Boss [2] • 1 Hook [3] 11. 2 Control Panel Communication Connectors [1]. NOTE: When removing the Touch Panel, Control Panel CPU PCB Unit, or LCD Unit, be sure not to remove the screw installed in step 8.
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4. Parts Replacement and Cleaning NOTE: How to assemble the Control Panel Unit Insert the protrusion [A] of the Control Panel Upper Hinge Cover [1] into the lower side of the edge [B] of the Upper Cover to install the Control Panel Unit [2]. •...
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4. Parts Replacement and Cleaning CAUTION: • Be sure to check the tilting operation. • Be sure to check the sliding operation. Be sure to reassemble it if it does not operate.
4. Parts Replacement and Cleaning Original Exposure/Feed System Removing the ADF Unit ■ Preparation “Removing the Rear Cover 1” on page 141 “Removing the Main Controller Sub Cover /Main Controller Cover” on page 209 ■ Procedure CAUTION: Be careful not to damage the white sheets [1] and [2] of the ADF Unit when disassembling/assembling. 1.
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4. Parts Replacement and Cleaning 2. Remove the Original Tray [1]. • 2 Shafts [2] 3. Remove the Rear Upper Cover [1]. • 2 Screws [2] • 2 Bosses [3]...
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4. Parts Replacement and Cleaning 4. Disconnect the connectors connected to the Main Controller Unit [1]. • 4 Connectors [2] • 1 USB Connector [3] • 1 Flat Cable [4] 5. Free the Flat Cable [1] from the guide [A]. 6.
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4. Parts Replacement and Cleaning 7. Remove the screw [1], and disconnect the Grounding Wire [2], harness [3], USB Cable [4] and Flat Cable [5]. • 1 Sheet [6] • 1 Harness Guide [A] • 1 Wire Saddle [7] • 1 Harness Guide [B] 8.
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4. Parts Replacement and Cleaning CAUTION: When installing the ADF Unit [1], be sure to insert the rib [A} of the Harness Cover into the guide [B] of the Reader Unit. Removing the ADF Pickup Unit ■ Procedure CAUTION: Be sure not to touch the surface [A] of the roller when disassembling/assembling.
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4. Parts Replacement and Cleaning 1. Open the Feeder Cover [1]. 2. Remove the ADF Pickup Unit [2] while pressing the lever [1]. • 1 Claw [3] • 1 Shaft [4] Removing the ADF Separation Unit ■ Procedure CAUTION: Be sure not to touch the surface [A] of the roller when disassembling/assembling.
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4. Parts Replacement and Cleaning 1. Open the Feeder Cover [1]. 2. Remove the ADF Separation Unit [1]. • 1 Claw [2] • 1 Shaft [3] Removing the Scanner Unit (Back) ■ Procedure CAUTION: Be careful not to touch the [A] part of the sensor of the Scanner Unit (Back) when disassembling/assembling. Be sure to hold the side surface [B].
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4. Parts Replacement and Cleaning 1. Open the Feeder Cover [1]. 2. Remove the Original Tray [1]. • 2 Shafts [2] 3. Remove the ADF Rear Cover [1]. • 2 Screws [2] • 2 Bosses [3] • 2 Hooks [4]...
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4. Parts Replacement and Cleaning CAUTION: • Be careful not to trap the harness [2] with the ADF Rear Cover [1]. • Close the Harness Connection Cover [3] first, and then install the ADF Rear Cover [1]. 4. Remove the Link Arm [1].
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4. Parts Replacement and Cleaning 5. Remove the Separation Guide Unit [1]. • 1 Screw [2] • 1 Grounding Wire [3] • 1 Connector [4] • 4 Screws [5] • 2 Bosses [6] 6. Remove the Lead 1 Sensor Unit [1]. •...
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4. Parts Replacement and Cleaning 7. Remove the harness [1]. • 1 Reuse Band [2] • 1 Connector [3] 8. Remove the CIS Cover [1]. • 3 Screws [2] 9. Disconnect the Flat Cable [1]. • 1 Flat Cable [1]...
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4. Parts Replacement and Cleaning 10. Turn the Scanner Unit (Back) [1] 90 degrees. CAUTION: Be careful not to touch the [A] part of the sensor of the Scanner Unit (Back) when disassembling/assembling. Be sure to hold the side surface [B]. •...
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4. Parts Replacement and Cleaning CAUTION: When replacing the CIS Unit [1], be sure to replace the CIS Unit [1] and the CIS Spacers [2], which are included in the package of the service part, at the same time. If different spacers are used, image reading error may occur. •...
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4. Parts Replacement and Cleaning Removing the Copyboard Glass Unit ■ Procedure CAUTION: • When removing the Copyboard Glass, be careful not to touch the 2 glass surfaces [A]. • If the surface becomes dirty, clean it with the Glass Cleaning Sheet. 1.
4. Parts Replacement and Cleaning 2. Remove the Wifi Cover [1]. • 1 Screw [2] • 1 Claw [3] • 1 Hook [4] 3. Remove the Copyboard Glass Unit [1]. • 4 Screws [2] • 2 Bosses [3] CAUTION: “After Replacing the Copyboard Glass” on page 326 Removing the Scanner Unit (Front) ■...
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4. Parts Replacement and Cleaning ■ Procedure CAUTION: Be careful not to touch the [A] part of the sensor of the Scanner Unit (Front) when disassembling/assembling. 1. Move the Scanner Unit (Front) [1] to the center. 2. Remove the 2 spacers [1].
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4. Parts Replacement and Cleaning 3. Place a sheet of paper [2] to prevent the rail [1] from being damaged. 4. Place the Scanner Unit (Front) [1] on the paper. • 2 Shafts [2] 5. Remove the Scanner Unit (Front) [1]. •...
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4. Parts Replacement and Cleaning CAUTION: When replacing the Scanner Unit (Front) [1], be sure to replace the Scanner Unit (Front) [1] and the CIS Spacers [2], which are included in the package of the service part, at the same time. If different spacers are used, image reading error may occur.
4. Parts Replacement and Cleaning CAUTION: Be sure that the groove [1] of the CIS Unit Holder is hooked on the belt [2] when assembling. CAUTION: “After Replacing the Scanner Unit (Front)” on page 326 Removing the Reader Motor ■ Procedure 1.
4. Parts Replacement and Cleaning 3. Remove the Reader Motor [1]. • 1 Connector [2] • 1 Wire Saddle [3] • 2 Screws [4] Removing the ADF Feed Frame ■ Preparation “Procedure” on page 141 “Procedure” on page 209 ■ Procedure 1.
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4. Parts Replacement and Cleaning 2. Remove the Original Tray [1]. • 2 Shafts [2] 3. Remove the Rear Upper Cover [1]. • 2 Screws [2] • 2 Bosses [3] 4. Disconnect the Flat Cable. • 1 Guide [A]...
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4. Parts Replacement and Cleaning 5. Free the Flat Cable from the guide [B].
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4. Parts Replacement and Cleaning 6. Remove the ADF Rear Cover. • 2 Screws [1] • 2 Bosses [2] • 2 Hooks [3] CAUTION: • Be careful not to trap the harness [1] with the ADF Rear Cover. • Close the Harness Connection Cover [2] first, and then install the ADF Rear Cover.
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4. Parts Replacement and Cleaning 7. Remove the Link Arm [1]. 8. Remove the Separation Guide Unit [1]. • 1 Screw [2] • 1 Grounding Wire [3] • 1 Connector [4] • 4 Screws [5] • 2 Bosses [6] 9. Free the harness from the Harness Guide. •...
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4. Parts Replacement and Cleaning 10. Remove the Pickup Cover Unit. • 2 Shafts [1] 11. Free the harness from the Harness Guide. • 5 Connectors [1] • 1 Screw [2] • 1 Round Shape Terminal [3] 12. Free the harness from the Harness Guide, and then remove the Harness Guide. •...
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4. Parts Replacement and Cleaning 13. Remove the fan. • 1 Connector [1] • 1 Screw [2] • 1 Boss [3] 14. Pass the Flat Cable through the Harness Cover [1], and free the cable from the Harness Guides [2]. 15.
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4. Parts Replacement and Cleaning 16. Remove the screws on the back side and remove the Bottom Cover. 17. Remove the White Plate and close the ADF. 18. Remove the screws.
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4. Parts Replacement and Cleaning 19. Place the Flat Cable onto the Feed Frame Unit. 20. Secure the Base Frame Unit and the Reader in place with tapes. CAUTION: By removing the Feed Frame Unit, the Base Frame Unit opens abruptly.
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4. Parts Replacement and Cleaning 21. Press the A part and remove the Feed Frame Unit.
4. Parts Replacement and Cleaning CAUTION: • Because the glass of the CIS Holder locates under the Feed Frame Unit, be careful not to hit the Feed Frame Unit against the Base Frame Unit. • Be careful not to drop the Feed Frame Unit onto the Reader Glass. •...
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4. Parts Replacement and Cleaning ■ Procedure 1. Remove the 2 screws and 1 spring. • 2 Hooks [1] 2. Remove the Drive Support Plate. • 2 Belts [1] • 3 Shaft Supports [2] NOTE: Installation procedure.“Installing the Drive Support Plate” on page 205 3.
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4. Parts Replacement and Cleaning 4. Remove the Lead Sensor Unit. • 1 Screw [1] • 1 Boss [2] • 1 Hook [3] • 1 Flag [4] NOTE: When installing the Lead Sensor Unit, be sure to pass the shaft [A] under the flag [4]. 5.
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4. Parts Replacement and Cleaning 6. Remove the CIS Adjustment Holder. • 1 Screw [1] CAUTION: When installing the CIS Adjustment Holder, be sure to install the screw so that it is aligned with the center of marking lines. 7. Remove the CIS Cover. •...
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4. Parts Replacement and Cleaning 8. Remove the 5 CIS Fixation Screws. 9. Disconnect the Flat Cable. 10. Remove the CIS Holder.
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4. Parts Replacement and Cleaning NOTE: Points of the CIS Holder Installation • Raise the Drive Frame. • Fit the CIS Adjustment Holder Retainer into the place. • Be sure that the bosses are fit into the holes on the CIS Holder.
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4. Parts Replacement and Cleaning CAUTION: Points of the CIS Holder Installation • Be sure that the Compression Spring is in contact with the side of the CIS Holder. ■ Installing the Drive Support Plate ● Procedure 1. Remove the Drive Release Coupling. 2.
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4. Parts Replacement and Cleaning 3. Install the 3 Shaft Supports. 4. Install the 2 shafts. • 2 Belts [1] NOTE: Be sure that the Electromagnetic Clutch is oriented in the direction as shown in the figure to make the installation of the Drive Support Plate easier.
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4. Parts Replacement and Cleaning 5. Install the Drive Support Plate. NOTE: • Pass the harness of the clutch through the hole on the Drive Support Plate. • Be sure to align the shaft with the Shaft Support. 6. Install the Clutch Rotation Stopper [1] and the bushing [2]. •...
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4. Parts Replacement and Cleaning 7. Install the screws. 8. Install the Drive Release Coupling while let the Drive Release Lever avoid contact with the coupling. 9. Set the spring. • 2 Hooks [1]...
4. Parts Replacement and Cleaning Controller System Removing the Main Controller Sub Cover /Main Controller Cover ■ Preparation “Procedure” on page 141 ■ Procedure 1. Remove the Main Controller Sub Cover [1]. • 1 Screw [2]...
4. Parts Replacement and Cleaning 2. Remove the Main Controller Cover [1]. • 2 Connectors [2] • 1 Screw [3] • 1 Screw [4] (loosen) CAUTION: The Main Controller Cover has an HDD [1] on the back side. The HDD [1] is sensitive to shock. When handling this cover, be sure not to give a shock to it. Removing the Main Controller Unit ■...
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4. Parts Replacement and Cleaning ■ Procedure 1. When the optional Fax Unit [1] is installed, disconnect the 2 connectors [3] and free the cable from the Edge Saddle [2]. • Harness Guide [A] 2. Remove the Power Supply Cooling Fan Unit [1]. •...
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4. Parts Replacement and Cleaning 4. Pull out the removed harness from hole [A] of the Main Controller Unit [1] and the Flat Cable Guide [B]. • 3 USB Cables [1] • 3 Flat Cables [2] 5. Remove the 2 harnesses [1]. •...
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4. Parts Replacement and Cleaning 7. Remove the Main Controller Unit [1]. • 4 Screws [2] • 3 Hooks [3] NOTE: • The completed assembly of the Main Controller Unit is shown below. • Check that the Flexible Cable [1] is passed through the Ferrite Core [2].
4. Parts Replacement and Cleaning 8. Remove the Fan Duct [1]. • 1 Boss [2] • 2 Hooks [3] 9. Replace parts from an old PCB to a new PCB. • [1] TPM PCB • [2] FLASH PCB • [3] Memorey PCB Removing the DC Controller PCB ■...
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4. Parts Replacement and Cleaning ■ Procedure 1. Disconnect the connectors connected to the DC Controller PCB [1]. • 28 Connectors [2] 2. Remove the DC Controller PCB [1]. • 5 Screws [2] NOTE: The completed assembly of the DC Controller PCB is shown below. CAUTION: “Works During Parts Replacement”...
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4. Parts Replacement and Cleaning Removing the Secondary Transfer High-voltage PCB/Developing High-voltage PCB Unit ■ Preparation “Removing the Rear Cover 1” on page 141 “Removing the All-night Power Supply PCB Unit” on page 220 ■ Procedure 1. Remove the 5 connectors [1] and the 2 round shape terminals [2]. •...
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4. Parts Replacement and Cleaning 4. Be sure to remove the Environment Sensor [1] when replacing the Secondary Transfer High-voltage PCB/Developing High-voltage PCB Unit. • 1 Claw [2] • 2 Hooks [3] • 1 Boss [4] NOTE: • Be sure to install the removed Environment Sensor after replacing the Secondary Transfer High-voltage PCB/Developing High-voltage PCB Unit.
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4. Parts Replacement and Cleaning ■ Procedure 1. Remove the Drum Unit Suction Cooling Fan [1]. • 1 Connector [2] • 1 Claw [3] • 2 Hooks [4] 2. Remove the round shape terminal [1]. • 1 Screw [2] • Harness Guide [A] 3.
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4. Parts Replacement and Cleaning 4. Remove the Primary Transfer High-voltage PCB Unit [1]. • 1 Screw [2] • 1 Claw [3] • 4 Hooks [4] CAUTION: • When disassembling/assembling, be sure to handle carefully so as to not scatter toner since the Collection Mouth [1] of the Waste Toner Container is located behind the Primary Transfer High-voltage PCB Unit [2].
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4. Parts Replacement and Cleaning Removing the All-night Power Supply PCB Unit ■ Preparation “Removing the Rear Cover 1” on page 141 ■ Procedure 1. Remove the Rear Cover 2 [1]. • 3 Hooks [2] 2. Remove the All-night Power Supply Cover [1]. •...
4. Parts Replacement and Cleaning 3. Remove the All-night Power Supply Unit [1]. • 2 Connectors [2] • 1 Reuse Band [3] • 3 Screws [4] • 1 Hook [5] Removing the Low-voltage Power Supply Unit ■ Preparation “Removing the Rear Cover 1” on page 141 “Removing the Main Controller Sub Cover /Main Controller Cover”...
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4. Parts Replacement and Cleaning 3. Remove the Fan Guide [1]. • 1 Screw [2] • 1 Boss [3] • 3 Hooks [4]...
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4. Parts Replacement and Cleaning 4. Remove the Power Switch Harness Guide [1]. • 1 Claw [2] • 2 Bosses [3] • 6 Hooks [4] • 1 Connector [5] NOTE: How to install the Power Switch Harness Guide Be sure to align the groove [A] of the Power Switch Harness Guide with the end [B] of the cover to install the guide.
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4. Parts Replacement and Cleaning 5. Remove the Fixing Harness Guide [1]. • 1 Boss [2] • 2 Hooks [3]...
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4. Parts Replacement and Cleaning 6. Remove the Power Supply Harness Guide [1]. • 2 Bosses [2] • 3 Hooks [3] NOTE: How to install the Power Supply Harness Guide Be sure to align the 2 hooks [1] of the Power Supply Harness Guide with the edge [A] of the side plate, and hook the hook [2] in the hole [B] on the side plate of the Low-voltage Power Supply PCB to install the guide.
4. Parts Replacement and Cleaning 7. Remove the Low-voltage Power Supply Unit [1]. • 4 Screws [2] • 1 Hook [3] Removing the Touch Panel/Control Panel CPU PCB Unit/LCD Unit ■ Preparation “Removing the Control Panel Unit” on page 163 ■...
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4. Parts Replacement and Cleaning 1. Remove the Control Panel Slide Cover [1]. • 2 Screw [2] • 3 Hooks [3] 2. Remove the Control Panel Rear Cover [1]. • 6 Screws [2]...
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4. Parts Replacement and Cleaning 3. Remove the Control Panel Slide Unit [1]. • 4 Screws [2] CAUTION: Do not remove the screw [1] tightened temporarily. Otherwise, the slide part [A] may move and damage the harness [2] when removing the Control Panel Slide Unit. 4.
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4. Parts Replacement and Cleaning 5. Remove the Control Panel CPU PCB Unit [1]. • 2 Flexible Cables [2] • 1 Connector [3] • 6 Screws [4] 6. Pass the harness [1] through the [A] part, and remove the Control Panel Stay Unit [2]. •...
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4. Parts Replacement and Cleaning 7. Remove the Numeric Keypad PCB [1]. • 3 Wire Saddles [2] • Guide [A] • 1 Screw [3] 8. Remove the LCD Holder [1]. • 3 Screws [2] 9. Remove the Control Panel Keys [1].
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4. Parts Replacement and Cleaning 10. Remove the Touch Panel [1]. • 3 Claws [2] CAUTION: “Works After Replacement ” on page 328 Removing the HDD ■ Preparation CAUTION: “Before Replacing” on page 324 “Removing the Rear Cover 1” on page 141 “Removing the Main Controller Sub Cover /Main Controller Cover”...
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4. Parts Replacement and Cleaning Removing the Fax Speaker Unit ■ Preparation “Removing the Rear Cover 1” on page 141 “Removing the Left Upper Cover” on page 146 ■ Procedure 1. Remove the FAX Speaker Unit [1]. • 1 Connector [2] •...
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4. Parts Replacement and Cleaning ■ Procedure 1. Remove the Fax Unit [1]. • 2 Connectors [2] • Harness Guide [A] • 2 Screws [3]...
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4. Parts Replacement and Cleaning Laser Exposure System Removing the Laser Scanner Unit ■ Preparation 1. Pull out the ITB Unit for about 10 cm. If your hand or the PCB comes in contact with the ITB Cleaning Unit when removing the Primary Transfer High-voltage PCB Unit in step 6, the ITB may be damaged.
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4. Parts Replacement and Cleaning 2. Remove the Laser Scanner Fixation Spring [1]. • 1 Hook [2] 3. Pull out the Laser Scanner [1]. • 1 Edge Saddle [2] CAUTION: Do not touch the PCB installed on the Laser Scanner Unit when disassembling/assembling.
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4. Parts Replacement and Cleaning 4. Free the Flat Cable [1] from the Wire Saddle [2], and disconnect the 2 connectors [3].
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4. Parts Replacement and Cleaning 5. Remove the Laser Scanner Unit [1]. NOTE: How to install the Laser Scanner Unit 1. Insert the Laser Scanner Unit [1] until it stops, and fit the 3 protrusions [B] of the Laser Scanner Unit into the 3 holes [A] of the plate.
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4. Parts Replacement and Cleaning 6. Remove the spring [1]. • 2 Hooks [2] 7. Remove the Dustproof Shutter [1]. • 4 Hooks [2] ● Actions after assembly Execute Auto Adjust Gradation and Auto Correct Color Mismatch. Settings/Registration > Adjustment/Maintenance > Adjust Image Quality > Auto Adjust Gradation > Full Adjust Settings/Registration >...
4. Parts Replacement and Cleaning Image Formation System Removing the Waste Toner Container ■ Procedure CAUTION: If the Waste Toner Container is tilted while holding the shutter [1], toner [3] may spill out of the collection mouth [2] onto the floor. For this reason, be sure to keep the Waste Toner Container in a horizontal position when removing the container.
4. Parts Replacement and Cleaning 1. Open the Front Cover [1], and remove the Toner Container (Bk) [2]. Removing the Drum Unit (Y/M/C/Bk) ■ Preparation “Removing the Waste Toner Container” on page 239 ■ Procedure NOTE: In this procedure, the procedure for the (Bk) color Drum Unit is described. Be sure to perform the same procedure for (Y/M/C) color.
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4. Parts Replacement and Cleaning CAUTION: Exposing the Drum Unit to light for a long time may cause deterioration in sensitivity. Therefore, be sure to block light to the drum part [A] using paper [1] when removing the Drum Unit from the host machine.
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4. Parts Replacement and Cleaning 1. Remove the Drum Cartridge [1]. CAUTION: Handling of the Drum Unit at replacement If a Drum Unit is vertically or horizontally kept for a long time, starter will be fixed in the Developing Assembly in the unit. As a result, starter in the Developing Assembly does not circulate, and image failure may occur.
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4. Parts Replacement and Cleaning CAUTION: When the Drum Unit [1] is installed to the host machine, if the Drum Unit is not installed properly, the Waste Toner Container [2] will protrude. As a result, when closing the Front Cover [3], the Front Cover [3] interferes with the Waste Toner Container and cannot be closed in some cases.
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4. Parts Replacement and Cleaning CAUTION: • Place the paper [1] on a level space so as not to damage the ITB [2]. CAUTION: • Do not damage the ITB [1] when disassembling/assembling. • When removing the ITB Unit, do not hold the 2 Push Levers [1] to hold the unit.
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4. Parts Replacement and Cleaning CAUTION: • Do not open the outlet [A] of the Transfer Cleaning Shutter when disassembling/assembling. Otherwise, toner may scatter. • Be sure to store the ITB Unit in the machine after checking that the outlet [A] is closed when assembling. There is a risk of damaging the ITB Unit if it is installed with the Transfer Cleaning Shutter [1] open.
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4. Parts Replacement and Cleaning 2. Release the lock of the Right Cover Stopper (Front) [1] and the Right Cover Stopper Rear [2], and then further open the Right Cover Unit [3]. 3. Hold the 2 Push Levers [1], and pull out the ITB Unit [3] to the position where the 2 handles [2] are lifted. 4.
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4. Parts Replacement and Cleaning ■ Installing the ITB Unit ● Procedure 1. Hold the 2 handles [1], align the 2 protrusions [B] of the ITB Unit [2] with the 2 grooves [A] of the rails of the ITB Unit, and then put the unit inside the machine. 2.
4. Parts Replacement and Cleaning 3. Close the Right Cover [1]. ● Actions after assembly Execute Auto Adjust Gradation and Auto Correct Color Mismatch. Settings/Registration > Adjustment/Maintenance > Adjust Image Quality > Auto Adjust Gradation > Full Adjust Settings/Registration > Adjustment/Maintenance > Adjust Image Quality > Auto Correct Color Mismatch Removing the Registration Patch Sensor Unit ■...
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4. Parts Replacement and Cleaning 1. Remove the Registration Patch Sensor Unit [1]. • 1 Claw [2] • 4 Shafts [3] • 1 Connector [4] • Harness Guide [A] ■ Installation 1. When assembling, be sure to hook the protrusion [A] of the Registration Patch Sensor Unit over the 2 springs [1] to install the unit.
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4. Parts Replacement and Cleaning 2. Hook the claw [2] on the hole [B] of the Registration Patch Sensor Unit. ● Actions after assembly Execute Auto Adjust Gradation and Auto Correct Color Mismatch. Settings/Registration > Adjustment/Maintenance > Adjust Image Quality > Auto Adjust Gradation > Full Adjust Settings/Registration >...
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4. Parts Replacement and Cleaning 1. Pull the Right Cover Open/Close Lever [1], and open the Right Cover Unit [2]. 2. Hold the 2 edges [A], and remove the Secondary Transfer Outer Roller Unit [1]. • 2 Bosses [2] ● Actions after assembly Execute Auto Adjust Gradation.
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4. Parts Replacement and Cleaning 1. Pull the Right Cover Open/Close Lever [1], and open the Right Cover Unit [2]. 2. Release the lock of the Right Cover Stopper (Front) [1] and the Right Cover Stopper Rear [2], and then further open the Right Cover Unit [3].
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4. Parts Replacement and Cleaning 4. Remove the Duplex Gear Holder [1]. • 3 Claws [2] CAUTION: Be sure to perform work carefully so as not to damage the gear [1] when disassembling/assembling. 5. Remove the Lock Guide Rear [1]. •...
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4. Parts Replacement and Cleaning 6. Free the Arch Sensor Harness [1]. • 1 Connector [2] • Harness Guide [A] • 1 Reuse Band [3] 7. Remove the Secondary Transfer Outer Roller Guide Unit [1]. ■ Installation 1. Check that the harness [1] is stored in the guide [A] of the Secondary Transfer Outer Roller Guide Unit. When it is not stored, paper skew may occur.
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4. Parts Replacement and Cleaning 2. When assembling, insert the protrusion [A] of the Secondary Transfer Outer Roller Guid Unit into the groove [B] of the Right Cover Unit, and insert the protrusion [C] between the groove [D] of the Lock Guide and the spring [1] to install the unit.
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4. Parts Replacement and Cleaning 4. Check the assembled Gear Unit. Hold the middle gear [1], and check that the gears [2] and [3] on both sides rotate together. 5. After attaching the Gear Cover [1] to the Right Cover Unit, check that the gear [3] rotates in the direction of the arrow when the gear [2] is rotated in the direction of the arrow.
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4. Parts Replacement and Cleaning ■ Procedure 1. Remove the Front Inner Lower Cover [1]. • 2 Screws [2] • 4 Claws [3] • 2 Bosses [4] • 1 Hook [5] CAUTION: • Do not install the Front Inner Lower Cover with the lens [1] of the Waste Toner Sensor PCB removed. •...
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4. Parts Replacement and Cleaning ● Actions after assembly Execute Auto Correct Color Mismatch. Settings/Registration > Adjustment/Maintenance > Adjust Image Quality > Auto Correct Color Mismatch Removing the Main Drive Unit ■ Preparation “Removing the Rear Cover 1” on page 141 “Removing the Left Upper Cover”...
4. Parts Replacement and Cleaning Removing the Hopper Unit (Y/M/C/Bk) ■ Preparation (for the Hopper Unit (Y/M/C)) “Removing the Rear Cover 1” on page 141 “Removing the Left Upper Cover” on page 146 “Removing the Fax Speaker Unit” on page 232 “Removing the Main Controller Sub Cover /Main Controller Cover”...
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4. Parts Replacement and Cleaning 17. Remove the High-voltage Contact Unit [1]. • 2 Connector [2] • 1 Boss [3] • 2 Hooks [4] • 2 Claws [5] ■ Procedure NOTE: In this procedure, the procedures for the Hopper Unit (Bk) are described. Perform the same procedure for removing the Hopper Unit (Y/M/C).
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4. Parts Replacement and Cleaning 1. Remove the Hopper Unit (Bk) [2] while holding the Open/Close Shutter [1]. • 1 Screw [3] • 2 Bosses [4] ● Actions after assembly Execute Auto Adjust Gradation and Auto Correct Color Mismatch. Settings/Registration > Adjustment/Maintenance > Adjust Image Quality > Auto Adjust Gradation > Full Adjust Settings/Registration >...
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4. Parts Replacement and Cleaning ■ Procedure 1. Remove the ITB Pressure Release Switch [1]. • 1 Connector [2] • Harness Guide [A] • 1 Claw [3] • 2 Hooks [4] ● Actions after assembly Execute Auto Adjust Gradation and Auto Correct Color Mismatch. Settings/Registration >...
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4. Parts Replacement and Cleaning ■ Procedure NOTE: In this procedure, the procedures for the Bottle Drive Unit (C Bk) are described. Perform the same procedure for removing the Bottle Drive Unit (Y M). 1. Free the Harness [1]. • Harness Guide [A]...
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4. Parts Replacement and Cleaning 2. Remove the Bottle Drive Unit (C Bk) [1]. • 1 Connector [2] • 4 Screws [3] • 2 Bosses [4] NOTE: How to install the Bottle Drive Unit (C Bk) Be sure to align the hole [A] of the gear with the protrusion [B] of the shaft to install the unit. Removing the Toner Bottle Mount (Y/M/C/Bk) ■...
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4. Parts Replacement and Cleaning “Removing the Fax Unit” on page 232 “Removing the Main Controller Unit” on page 210 “Removing the Low-voltage Power Supply Unit” on page 221 “Removing the DC Controller PCB” on page 214 “Removing the Main Drive Unit” on page 258 “Removing the Waste Toner Container”...
4. Parts Replacement and Cleaning 18. Remove the Hopper Unit (The color to be removed). “Removing the Hopper Unit (Y/M/C/Bk)” on page 259 19. Remove the Bottle Drive Unit (The color to be removed). “Removing the Bottle Drive Unit (Y/M/C/Bk)” on page 262 “Removing the Delivery Tray”...
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4. Parts Replacement and Cleaning 22. Remove the Control Panel Rear Hinge Cover [1]. • 2 Bosses [2] • 1 Claw [3] 23. Lift up the Control Panel Unit [1] to move the Upper Cover [2]. • 1 Screw [3] 24.
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4. Parts Replacement and Cleaning 25. Remove the Delivery Tray Air Duct [1]. • 2 Bosses [2] • 2 Hooks [3] 26. Remove the Delivery Cooling Fan Holder [1]. • 1 Connector [2] • Harness Guide [A] • 2 Claws [3] 27.
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4. Parts Replacement and Cleaning 1. Remove the tag [1]. • Harness Guide [A] • 2 Claws [2] 2. Disconnect the connector [1], and remove the Harness Guide [A] and the screw [2].
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4. Parts Replacement and Cleaning 3. Remove the Toner Bottle Mount (Bk) [2] while pressing down the shutter [1]. • 6 Bosses [3] ● Actions after assembly Execute Auto Adjust Gradation and Auto Correct Color Mismatch. Settings/Registration > Adjustment/Maintenance > Adjust Image Quality > Auto Adjust Gradation > Full Adjust Settings/Registration >...
4. Parts Replacement and Cleaning Fixing System Removing the Fixing Assembly ■ Procedure CAUTION: • Be sure to start removing the Fixing Assembly after it is cooled down enough. The Fixing Assembly may cause burn injuries due to the high temperature immediately after printing. 1.
4. Parts Replacement and Cleaning 2. Hold the 2 Release Levers [1] of the Fixing Assembly, and remove the Fixing Assembly [2]. NOTE: How to install the Fixing Assembly Be sure to push the Release Lever [A] of the Fixing Assembly with your finger until it locks. Removing the Fixing Pressure Roller Unit ■...
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4. Parts Replacement and Cleaning 2. Turn the gear [1] to engage the Fixing Film Unit [2] and the Pressure Roller Unit [3]. 3. Remove the 2 Fixing Pressure Plates (Front and Rear) [1]. • 2 Pressure Springs [2] • 2 Hooks [3] NOTE: Procedure when installing the Pressure Springs [2].
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4. Parts Replacement and Cleaning 4. Move the Drawer Connector Unit [1], and disconnect the connector [2]. CAUTION: Rotate the gear and disconnect the connector while paying attention not to have the flag of the gear come in contact with the sensor.
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4. Parts Replacement and Cleaning 7. Remove the Fixing Inlet Guide [1]. • 1 Claw [2] • 5 Hooks [3]...
4. Parts Replacement and Cleaning 8. Remove the Pressure Roller Unit [1]. NOTE: Actions at installation • Apply grease (MOLYKOTE HP-300 GREASE: QY9-0035) to the 2 locations [1] where the bearings of a new Pressure Roller is installed. • Be sure to affix felt [1] to the 2 [A] parts of the Fixing Assembly. (If felt is already affixed, remove the old felt, clean the portion with lint-free paper moistened with alcohol, and affix new felt.) Removing the Fixing Drive Unit ■...
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4. Parts Replacement and Cleaning “Removing the Fixing Assembly” on page 271 “Removing the Delivery/Reverse Unit” on page 306 ■ Procedure 1. Disconnect the 2 connectors [2], free the cable from the Reuse Band [3] and remove the 3 screws [4], all of which are of the Fixing Drive Unit [1].
4. Parts Replacement and Cleaning Pickup/Feed System Removing the Right Inner Cover Unit ■ Procedure 1. Pull the Right Cover Open/Close Lever [1], and open the Right Cover Unit [2]. 2. Release the lock of the Right Cover Stopper (Front) [1] and the Right Cover Stopper Rear [2], and then further open the Right Cover Unit [3].
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4. Parts Replacement and Cleaning 3. Remove the Right Inner Cover Unit [1]. • 2 Shafts [2] ● Actions after assembly Execute Auto Correct Color Mismatch. Settings/Registration > Adjustment/Maintenance > Adjust Image Quality > Auto Correct Color Mismatch Removing the Cassette Pickup Roller/Cassette Separation Roller/ Cassette Feed Roller ■...
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4. Parts Replacement and Cleaning CAUTION: Be sure not to touch the surface [A] of the roller when disassembling/assembling. 1. Pull the Right Cover Open/Close Lever [1], and open the Right Cover Unit [2]. 2. Release the lock of the Right Cover Stopper (Front) [1] and the Right Cover Stopper Rear [2], and then further open the Right Cover Unit [3].
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4. Parts Replacement and Cleaning 3. Remove the Cassette [1]. ● When removing the Cassette Pickup Roller 1. Move the Pickup Guide Holder [1].
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4. Parts Replacement and Cleaning 2. Remove the Cassette Pickup Roller [1]. • 1 Claw [2] NOTE: How to install the Cassette Pickup Roller • Be sure to align the groove [A] of the Cassette Pickup Roller [1] with the protrusion [B] of the gear to install the roller. •...
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4. Parts Replacement and Cleaning 2. Remove the Cassette Feed Roller [1]. • 1 Claw [2] NOTE: How to install the Cassette Feed Roller • Be sure to align the groove [A] of the Cassette Feed Roller [1] with the protrusion [B] of the coupling to install the roller. •...
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4. Parts Replacement and Cleaning ● When removing the Cassette Separation Roller 1. Remove the Cassette Separation Roller [1]. • 1 Claw [2] NOTE: How to install the Cassette Separation Roller • Be sure to align the grove [A] of the Cassette Separation Roller [1] with the protrusion [B] of the coupling to install the roller. •...
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4. Parts Replacement and Cleaning ■ Procedure NOTE: The layout for the Cassette Pickup Roller [1] /Separation Roller [2] /Feed Roller [3] is shown below. CAUTION: Be sure not to touch the surface [A] of the roller when disassembling/assembling. ● Disassembling Procedure 1.
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4. Parts Replacement and Cleaning 2. Remove the Multi-purpose Tray Roller Holder 2 [1]. • 2 Shaft Holes [2] • 1 Hook [3] When removing the Multi-purpose Tray Pickup Roller 3. Remove the Multi-purpose Tray Pickup Roller [1]. When removing the Multi-purpose Tray Feed Roller 4.
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4. Parts Replacement and Cleaning When removing the Multi-purpose Tray Separation Roller 5. Remove he Multi-purpose Tray Feed Guide [2] while pressing the Multi-purpose Tray Separation Roller [1]. • 2 Claws [3] 6. Remove the Multi-purpose Tray Separation Roller [1]. •...
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4. Parts Replacement and Cleaning 2. Store the Multi-purpose Tray Separation Roller [2] while paying attention not to remove its shaft [1]. 3. Install the Multi-purpose Tray Feed Guide [1]. • 2 Claws [2] 4. Align the groove [A] of the Multi-purpose Tray Feed Roller [2] with the protrusion [B] of the coupling while pressing the Torque Limiter [1] to install.
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4. Parts Replacement and Cleaning 5. Align the groove [A] of the Multi-purpose Tray Pickup Roller [1] with the protrusion [B] of the coupling to install. 6. Install the Multi-purpose Tray Roller Holder 2 [1]. • 2 Shaft Holes [2] •...
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4. Parts Replacement and Cleaning ■ Reassembling when the Multi-purpose Tray Separation Roller Shaft is detached NOTE: The following describes the state in which the Multi-purpose Tray Separation Roller Shaft is detached.
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4. Parts Replacement and Cleaning ● Procedure 1. Hook the 2 shafts [2] on the 2 hooks [1]. CAUTION: When assembling the Multi-purpose Tray Separation Roller Shaft [3], pay attention to the direction of installing it.
4. Parts Replacement and Cleaning 2. Assemble the Torque Limiter [2] on the Multi-purpose Tray Separation Roller Shaft [1]. CAUTION: Be sure to align the groove [B] of the Torque Limiter [2] with the protrusion [A] of the Multi-purpose Tray Separation Roller Shaft [1] to assemble them.
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4. Parts Replacement and Cleaning ● Procedure 1. Remove the Right Cover Stopper Rear Holder [1]. • 1 Screw [2] 2. Lift the Right Cover Stopper Rear [1], and remove the Sensor Harness [2]. • 1 Connector [3] • Harness Guide [A] 3.
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4. Parts Replacement and Cleaning 4. Remove the Multi-purpose Tray Separation Roller Holder [1]. • 1 Spring [2] 5. Assemble the Multi-purpose Tray Separation Roller Shaft [2] on the Multi-purpose Tray Separation Roller Holder [1]. CAUTION: When assembling the Multi-purpose Tray Separation Roller Shaft [2], pay attention to the direction of installing it.
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4. Parts Replacement and Cleaning 6. Assemble the Torque Limiter [2] on the Multi-purpose Tray Separation Roller Shaft [1]. CAUTION: Be sure to align the groove [A] of the Torque Limiter [2] with the protrusion [B] of the Multi-purpose Tray Separation Roller Shaft [1] to assemble.
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4. Parts Replacement and Cleaning 7. Assemble the Separation Roller [2] on the Multi-purpose Tray Separation Roller Shaft [1]. • 1 Claw [3] CAUTION: Be sure to align the groove [A] of the Separation Roller [2] with the protrusion [B] of the Torque Limiter [4] to assemble. ■...
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4. Parts Replacement and Cleaning ■ Procedure CAUTION: • Be sure not to touch the surface [A] of the roller when disassembling/assembling. CAUTION: • If the Registration Roller [2] and the Pre-registration Roller [1] are replaced separately, not simultaneously, it may generate a difference in feeding speed and cause feeding problems such as geometrical characteristics and jams.
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4. Parts Replacement and Cleaning 1. Remove the Right Cover Stopper Front [1] and the Right Cover Stopper Rear [2]. • 2 Hooks [3] • 2 Shafts [4] 2. Remove the Swing Guide [1]. • 2 Shafts [2]...
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4. Parts Replacement and Cleaning 3. Remove the Right Cover Harness Guide [1]. • 1 Connector [2] • Harness Guide [A] 4. Remove the Registration/Pickup Unit [1]. • 5 Screws [2] • 2 Bosses [3] CAUTION: Be careful not to drop the shaft [1] when disassembling/assembling. ●...
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4. Parts Replacement and Cleaning Procedure after replacement When images with uneven density (white spots) are generated after replacing the Registration Unit ■ Image with uneven density (white spots) on the front side ■ Image with uneven density (white spots) on the rear side 1.
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4. Parts Replacement and Cleaning ■ Adjusting the Registration/Pickup Unit ● Preparation “Removing the Rear Cover 1” on page 141 “Removing the Right Rear Cover/Right Rear Lower Cover” on page 148 “Removing the Right Cover Unit” on page 151 “Removing the Front Cover” on page 140 “Removing the Right Front Cover”...
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4. Parts Replacement and Cleaning ● Procedure when images with uneven density (white spots) are generated on the front side 1. Remove the Right Cover Stopper Front [1] and the Right Cover Stopper Rear [2]. • 2 Hooks [3] • 2 Shafts [4] 2.
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4. Parts Replacement and Cleaning 3. Remove the Right Cover Harness Guide [1]. • 1 Connector [2] • Harness Guide [A] 4. Loosen the 2 screws [2] of the Registration/Pickup Unit [1]. 5. Lift the Registration/Pickup Unit [1], and tighten the 2 screws [2].
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4. Parts Replacement and Cleaning 6. Assemble the Registration/Pickup Unit, output a test print, and confirm that images with uneven density (white spots) are not generated. 7. End if images with uneven density (white spots) are not generated. Adjust again the Registration/Pickup Unit if images with uneven density (white spots) are generated. ●...
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4. Parts Replacement and Cleaning 2. Remove the Swing Guide [1]. • 2 Shafts [2] 3. Remove the Right Cover Harness Guide [1]. • 1 Connector [2] • Harness Guide [A] 4. Loosen the 2 screws [2] of the Registration/Pickup Unit [1].
4. Parts Replacement and Cleaning 5. Lower the Registration/Pickup Unit [1], and tighten the 2 screws [2]. 6. Assemble the Registration/Pickup Unit, output a test print, and confirm that images with uneven density (white spots) are not generated. 7. End if images with uneven density (white spots) are not generated. Adjust again the Registration/Pickup Unit if images with uneven density (white spots) are generated.
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4. Parts Replacement and Cleaning ■ Procedure 1. Remove the Delivery/Reverse Unit [1]. • 4 Screws [2] NOTE: How to assemble the Delivery/Reverse Unit Be sure to lift up the Paper Full Detection Flag [1] to install the unit. Removing the Cassette 1 Lifter Drive Unit ■...
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4. Parts Replacement and Cleaning “Removing the DC Controller PCB” on page 214 “Removing the Secondary Transfer High-voltage PCB/Developing High-voltage PCB Unit” on page 216 “Removing the Waste Toner Container” on page 239 11. Remove the Drum Unit (Bk)“Removing the Drum Unit (Y/M/C/Bk)” on page 240.
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4. Parts Replacement and Cleaning 3. Remove the Cassette 1 Lifter Drive Unit [1]. • 2 Connectors [2] • 2 Screws [3] • 1 Hook [4] • 2 Bosses [5] ■ Installation 1. Insert the hook [4] of the Cassette 1 Lifter Drive Unit [1] inside the hole [A] of the Rear Plate, and secure the unit in place with the 2 screws [3].
4. Parts Replacement and Cleaning 2. Install the High-voltage Contact Guide 2 [1]. • 1 Claw [2] • 2 Bosses [3] 3. Install the High-voltage Contact Guide 1 [1]. • 1 Claw [2] • 2 Hooks [3] • 2 Bosses [4] Removing the Cassette 1 Pickup Drive Unit ■...
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4. Parts Replacement and Cleaning ■ Procedure 1. Pull out the cassette [1]. 2. Move the Harness Guide [1]. • 1 Boss [2] • 1 Hook [3] 3. Remove the Rail Cover [1]. • 1 Claw [2] • 1 Hook [3]...
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4. Parts Replacement and Cleaning 4. Remove the Cassette 1 Pickup Drive Unit [1]. • 4 Screws [2] • 2 Connectors [3] ● Actions after assembly Execute Auto Correct Color Mismatch. Settings/Registration > Adjustment/Maintenance > Adjust Image Quality > Auto Correct Color Mismatch...
4. Parts Replacement and Cleaning Cleaning Procedure Cleaning the Copyboard Glass/Reading Glass ■ Procedure 1. Clean the Platen Guide (Front) [A], Stream Reading Glass (for back side) [B], Stream Reading Glass (for front side) [C], White Plate Cover Glass [D] and Copyboard Glass [E] with a glass cleaning sheet. If soiling is still remarkable, clean them with wet and tightly-wrung lint-free paper and then wipe with dry soft cloth.
4. Parts Replacement and Cleaning 3. Clean the Dustproof Glass [1] from the hole [A] of the Waste Toner Container. Cleaning when installing/removing the ITB Unit Be sure to check for any soiling before cleaning since toner may be spilled over Drum Unit (Y) when installing/removing the ITB Unit.
4. Parts Replacement and Cleaning 4. Clean the [A] part of the Drum Unit (Y) [1] with lint-free paper [3]. Cleaning the Registration Patch Sensor Unit Be sure to clean the Registration Patch Sensor Unit when replacing the ITB Unit. Preparation ■...
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4. Parts Replacement and Cleaning 2. While opening the RD Sensor Shutter [1], clean the surface [A] of the Patch Sensor with tightly-wrung cotton swab moistened with water in a single direction. CAUTION: • Do not use alcohol because it causes melting and clouding of the sensor window. •...
4. Parts Replacement and Cleaning Cleaning the Registration Front Guide ■ Procedure 1. Pull the Right Cover Open/Close Lever [1], and open the Right Cover Unit [2]. 2. Release the lock of the Right Cover Stopper (Front) [1] and the Right Cover Stopper Rear [2], and then further open the Right Cover Unit [3].
4. Parts Replacement and Cleaning Cleaning the Registration Roller/Pre-registration Roller ■ Procedure 1. Pull the Right Cover Open/Close Lever [1], and open the Right Cover Unit [2]. 2. Release the lock of the Right Cover Stopper (Front) [1] and the Right Cover Stopper Rear [2], and then further open the Right Cover Unit [3].
4. Parts Replacement and Cleaning 4. Clean the surface [A] using lint-free paper [1] soaked with alcohol while rotating the Pre-registration Roller [2]. Cleaning the Secondary Transfer Guide ■ Procedure 1. Pull the Right Cover Open/Close Lever [1], and open the Right Cover Unit [2]. 2.
4. Parts Replacement and Cleaning 3. Clean the [A] part of the Secondary Transfer Guide [2] using lint-free paper [1] soaked with alcohol. Cleaning the Fixing Inlet Guide ■ Preparation “Removing the Fixing Assembly” on page 271 ■ Procedure CAUTION: Be sure to start removing the Fixing Assembly after it is cooled down enough.
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4. Parts Replacement and Cleaning 1. Clean the Fixing Inlet Guide [A] with lint-free paper [1] moistened with alcohol. CAUTION: Do not damage the Fixing Film [1] when cleaning.
5. Adjustment Actions at Parts Replacement Main Controller PCB How to Replace the Parts “Removing the Main Controller Unit” on page 210 to replace the Main Controller. NOTE: Transfer the following PCBs which were connected to the old Main Controller PCB to the new PCB. •...
5. Adjustment Works Required at HDD Replacement When replacing the HDD, perform the following works. ■ Before Replacing 1. Back up the necessary data based on the table shown below. 2. Printing the set/registered data • COPIER > FUNCTION > MISC-P > USER-PRT •...
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5. Adjustment Backup target data Backup Method User Service Power OFF (excluding DCM) Universal data settings Unsent documents (documents waiting to be sent with the Delayed Send mode) Job logs Audit Log Yes*6 Key Pair and Server Certificate in Certificate Settings in TCP/IP Settings in Yes*9 Network Set-tings in System Settings (from the Additional Functions screen)
5. Adjustment 4. Set/register the data again. Set/register the data again by referring to the list that was printed before replacement. 5. When an encryption key/certificate/CA certificate has been generated or added by the user, ask the user to execute regeneration.
5. Adjustment 2. Place an A4 or LTR size paper on the ADF and execute the following service mode. COPIER > FUNCTION > CCD > DF-WLVL2 5. In the following service modes, enter the values shown on the label included with the Scanner Unit. COPIER >...
5. Adjustment 5. Execute the following service mode to calculate the MTF filter coefficient. COPIER > FUNCTION > CCD > MTF-CLC 6. In the following menu, execute the auto gradation adjustment. Settings/Registration > Adjustment > Adjustment/Maintenance > Adjust Image Quality > Auto Adjust Gradation > Full Adjust 7.
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5. Adjustment CAUTION: If the coordinate on the Touch Panel is not correct, adjustment of the Touch Panel may not be performed. In that case, the Touch Panel can be adjusted by performing the following menu operation using hardware keys. •...
5. Adjustment Original Exposure System Right angle adjustment Place a test chart on the ADF and make a copy. Then measure A and B dimensions of the leading edge of paper. If the skew amount is not within the standard, perform this adjustment. •...
5. Adjustment Pickup Feed System Image Position Adjustment NOTE: By making an adjustment on the 1st side, the margin on the 2nd side is also changed. If the difference between the 1st and the 2nd sides is +/- 0.5 mm or less, do not adjust the 2nd side. Reference: Standard value Leading edge: 4.0 + 1.5/- 1.0 mm (front side, back side) Left edge: The left edge margin differs between A4 and LTR...
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5. Adjustment 2. Check the value of the scale on the Adjustment Plate. 3. Loosen the Fixation Screw.
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5. Adjustment 4. Move the Adjustment Plates right and left according to the scale values checked in step 2. As the Adjustment Plate is moved toward the left of the machine by 1 scale, the left edge margin is increased by 0.5 mm. 5.
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5. Adjustment 7. Check that the left edge margin of the paper picked up from the cassette is within the specified range. ■ Software adjustment Software adjustment is an adjustment method to adjust the image position by changing the service mode setting value. Follow the procedure shown below to adjust the positions of the leading edge and left edge of paper.
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5. Adjustment 3. If the service mode setting value has been changed, write down the new adjustment value on the service label. Reference: Standard value Leading edge: 4.0+1.5/-1.0 mm (front side, back side) Left edge: The left edge margin differs between A4 and LTR. •...
Troubleshooting List of Initial Check Items....337 Test Print...........338 List of Troubleshooting Items.... 342 Startup System Failure Diagnosis..352 Controller Self Diagnosis....362 Debug Log.........367...
The machine is installed in a well-ventilated place where the machine stands horizontally. The power plug of the machine is connected to the output. Checking the pa- The Canon-recommended paper is used. The paper is not moistened. Set paper by taking it out from a new package to output. Checking the pa- Paper that is within the specified volume is correctly set in the Cassette and Multi-purpose Tray.
6. Troubleshooting Test Print Overview The following test print types are available with this machine, and you can check for failure of an image with a circle 'Yes' described in the image check items in the table below. When no failure is found in the test print in normal output mode, it can be caused in PDL input or Reader.
6. Troubleshooting 4. When the TYPE is set to "5" in step 2, specify the density in the following service mode. COPIER > TEST > PG > DENS--Y: Y COPIER > TEST > PG > DENS--M: M COPIER > TEST > PG > DENS--C: C COPIER >...
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6. Troubleshooting NOTE: Various settings can be configured in the following service mode. Output of each developing color COPIER > TEST > PG > COLOR-Y COPIER > TEST > PG > COLOR-M COPIER > TEST > PG > COLOR-C COPIER > TEST > PG > COLOR-K Print density setting TEST>PG>DENS-Y TEST>PG>DENS-M...
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6. Troubleshooting ■ MCYBk Horizontal Stripes (TYPE = 10) 2.5+1.5/-1.5mm 4.0+1.5/-1.0mm This test print is mainly used to check the dark area density of each color, the balance between colors, and white lines that occur during development. Check item Checking Method Assumed cause Uneven density Check that there is no uneven density in the solid area of...
6. Troubleshooting List of Troubleshooting Items Category Item Reference Image fail- Color Displacement in the Image Due to a Failure of the Reg- “Color Displacement in the Image Due to a Failure of the istration Patch Sensor Unit (Front)/(Rear) Registration Patch Sensor Unit (Front)/(Rear)” on page Fixing Wrinkle due to Foreign Matter Attached to the Fixing In- “Fixing Wrinkle due to Foreign Matter Attached to the Fix- let Guide...
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6. Troubleshooting ■ Fixing Wrinkle due to Foreign Matter Attached to the Fixing Inlet Guide Location Fixing Inlet Guide Cause When duplex printing of solid image is continued, toner dust or paper lint may be adhered to the rib surface or the leading edge of Fixing Inlet Guide together with the wax inside toner and be solidified.
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6. Troubleshooting 2. Clean the Fixing Inlet Guide with lint-free paper moistened with alcohol. CAUTION: Be careful not to damage the Fixing Film [1] when cleaning. 3. Check that the problem does not occur again 4. If the problem persists, replace the Fixing Assembly. ■...
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6. Troubleshooting Field Remedy Execute the following service mode to change the setting of the fixing speed when feeding envelopes. ( Lv.2 ) COPIER > OPTION > FEED-SW > EVLP-FS With this setting, the fixing speed when feeding envelopes can be specified within the range of -2.0% to +2.0%. (Setting range: -20 to 20) There is a possibility of image displacement at the envelope's trailing edge, therefore change the setting value while checking the wrinkle and the image displacement.
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6. Troubleshooting Field Remedy 1. Select "-3" for the following service mode. COPIER (LEVEL2) > ADJUST > HV-TR > 1TR_xxxx The setting range is "-50" to "50". (Default: 0) Changing the setting value by "1" changes the primary transfer current by 1 microampere. Select "1TR_xxxx"...
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6. Troubleshooting Secondary Transfer Outer Roller Paper Condition When paper is left in a low humidity environment, the surface resistance of the paper increases and this symptom tends to occur. Field Remedy 1. Check the correspondence table on the basis of the paper type for which this symptom occurs and whether it occurs on the 1st side or 2nd side, find the corresponding setting item in service mode >...
6. Troubleshooting Category: Malfunction ■ The ITB Unit Cannot Be Removed Due to a Disengagement Error of the Primary Transfer Roller Location ITB Unit Cause/Condition When an unexpected situation or unexpected combination of conditions occurs, a Primary Transfer Roller disengagement error may occur.
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6. Troubleshooting Next time a job occurs, the paper is forcibly stopped at the stop position (leading edge) shown in the figure for troubleshooting. When checking the image on the ITB, set PRINTER=99. (Refer to "How to Use" shown below.) When the paper is forcibly stopped, a jam code "AAxx"...
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6. Troubleshooting • COPIER > TEST > PG > COLOR-M • COPIER > TEST > PG > COLOR-C • COPIER > TEST > PG > COLOR-K • COPIER > TEST > PG > DENS-Y • COPIER > TEST > PG > DENS-M •...
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6. Troubleshooting ■ Display of "Non-Canon Product" Message The following shows the remedy to be performed when a "non-Canon product" message is displayed even though Canon-made toner is used. Remedy: Perform a remedy according to the instruction of the alarm.
6. Troubleshooting Startup System Failure Diagnosis Overview The purpose of this diagnosis is to identify the cause when the host machine would not start up. A combination of the following three identification methods is used to identify the cause. • A method for identifying the failure on the basis of the LED/LCD display status •...
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6. Troubleshooting Startup System Failure Diagnosis Flow If the host machine would not start up, follow the flow shown below to identify the location of the trouble. If a number such as (1) or (2) is shown in the flow diagram box, be sure to refer to the check item table and make a judgment. Start Turn OFF the main power switch, and check for disconnection of the power plug and...
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6. Troubleshooting Check item Check point Only the bar is displayed The logo is displayed E-code is displayed E602-0001 An error has occurred. Turn OFF the main power...
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6. Troubleshooting ■ Control Panel LED Check Flow Follow the flow shown below to identify the location of failure on the basis of the Control Panel LED status and fix the failure. If a number such as (1) or (2) is shown in the flow diagram box, be sure to refer to the check item table and make a judgment. Start Is the Control Panel Main Power LED...
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6. Troubleshooting Check Item Table Check item Check point Control Panel Main Power LED On/Off/Blink Blink pattern of the Control Panel Main Power LED Pattern 1 (The Main Power LED blinks 2 times in 4 seconds: Con- troller error) . . . 1 sec 4 sec Pattern 2 (The Main Power LED blinks 3 times in 4 seconds: Power...
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6. Troubleshooting Start Is the Control Panel Energy Saver LED lit or blinking? Replace the following parts. - miniHDMI Cable between the Main Controller PCB and the Control Panel CPU PCB. - Control Panel CPU PCB. Is DC 5 V supplied to the Main Controller PCB J4509? Replace the following parts.
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6. Troubleshooting Check item Check item Check point Control Panel Energy Saver LED Check whether the LED is ON or blinking. Main Controller PCB Connector side of J4509 Pin 1 (5 V) and pin 4 (GND) 1pin 4pin Normal value: DC 5 V NOTE: J4509 When checking this connector, be...
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6. Troubleshooting Check item Check point Low-voltage Power Supply PCB Connector side of J306 Pin 2 and pin 4 Normal value: AC voltage CAUTION: Be careful when you measure the AC voltage. J306 2pin CAUTION: 4pin Before measuring the voltage, be sure to remove the All-night Power Supply PCB.
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6. Troubleshooting Start Is the LED6002 of the Main Controller PCB Replace the following parts. - Main Controller PCB Is DC 12 V supplied to the Main Controller PCB J4509? Replace the following parts. - Main Controller PCB Is AC supplied to the Low-voltage Power Supply PCB J301?
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6. Troubleshooting Check item Check point Main Controller PCB Connector side of J4509 Pin 5 (12 V) and pin 8 (GND) 5pin 8pin Normal value: DC 12 V NOTE: J4509 When checking this connector, be sure to remove the HDD in advance.
6. Troubleshooting Controller Self Diagnosis In order to reduce the time for identifying the cause of error occurred in the field and improve the accuracy of identifying the error locations, operation of the controller system error diagnosis tool added to the host machine and the remedies for errors are described.
6. Troubleshooting Boot Method 1. Turn ON the Main Power Supply Switch while pressing the numeric keys '2' and '4' simultaneously. 2. Keep pressing the numeric keys (for approx. 20 seconds) until the following screen appears on the Control Panel. =============================================== BOX Checker Ver 0.
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6. Troubleshooting Diagnosis Result Diagnosis Time Diagnosis is completed in approx. 3 minutes. The result is displayed on the Control Panel. When the diagnosis result is normal When an error is detected by diagnosis Detailed information is displayed under the judgment result. In detailed information, the name of the test where the error was detected is displayed.
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6. Troubleshooting Test name Detailed test name Possible failure location Remedy Relevant er- ror code SN-5 PCI Con- Check the circuit in the • Main Controller PCB Replacement of the Main Controller PCB figuration Cai- Main Controller PCB SN-8 CPLD Check the circuit in the •...
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6. Troubleshooting S.M.A.R.T Check Description Remedy c6: Uncorrectable Sector Number of defective sectors (uncorrect- If a numeric value apart from [0000000000000] is displayed, Count:[0000000000000] able sectors) which do not allow alter- • backup is recommended to avoid losing customer data. native processing •...
6. Troubleshooting Debug Log Function Overview As for debug log, following logs are available: continuous log that saves the operation log, automatic log that is saved when an event occurs, manual log which is collected and saved each time at log saving, packet log, and key operation log. Host machine Host machine Main Controller...
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• When the failure occurs only at the customer's site and cannot be reproduced by the department in charge of quality management or Canon Inc. ■ Sublogs Sublog is the general term for the unified logs for analyzing problem in which operation histories of software modules are compiled as debug logs.
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6. Troubleshooting [Settings/Registration] > Management Settings > License/Other > Register License NOTE: To register a license, it is necessary to request the Support Dept. of the sales company to issue a license. CAUTION: When collecting network packet logs using this function, be sure to obtain user's permission in advance by explaining about CAUTION: In the case of a heavy-load network environment, some of the packets may be left uncollected.
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6. Troubleshooting ■ Flow of Determining the Procedure for Collecting Logs Check the following flow to determine the procedure for collecting logs according to the type of problem. Service call for trouble Does the problem repeat restart? Key operation logs need to be collected Does the problem cause the Control Panel to be locked?
6. Troubleshooting Procedure for Collecting Logs Log Collection Procedure List Problem Details of Problem DEBUG SRAM Procedure for Obtaining Logs Case PCB ASS'Y Board Case A Problem that repeats re- Necessary 1. Refer to “Preparation” on page 373 and make the preparations such start as installing the DEBUG SRAM PCB ASS'Y Board or change the set- tings.
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6. Troubleshooting CAUTION: Be sure to check that the USB device has 1 GB or more of free space before collecting a log. If capacity of the USB device is insufficient, logs that failed to be saved will be deleted so that analysis of the symptom cannot be performed.
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6. Troubleshooting 5. Collecting log files Start the machine in download mode, and save (collect) the log files to a USB device or a PC. CAUTION: In the case of analysis using Sublog, the following information needs to be obtained together with the Sublog. •...
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6. Troubleshooting 3. Refer to “Flow of Determining the Procedure for Collecting Logs” on page 370 and when it is judged that collection of the network packet logs is required, enable the network packet log collection function by following the procedure shown below and start the function.
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6. Troubleshooting NOTE: • A value between 0 and 99999 can be set, but make sure to set the value instructed by the Support Dept. of your sales company. Operations are not guaranteed when value other than the above is set. •...
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6. Troubleshooting Setting the payload drop function 1. To enable this setting, set "1" in the following service mode (Lv.2). COPIER > TEST > NET-CAP > PAYLOAD • 0: Not drop the payload (factory default settings) • 1: Drop the payload The obtained packet data includes a header part and data part.
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6. Troubleshooting CAUTION: • While logs are being saved, other operations cannot be performed. • If "Storing System Information..." is not displayed, press the Reset button and then try again. NOTE: When network packet logs have been collected and necessary network packets have been captured, stop the capture from the following menu.
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6. Troubleshooting ■ Collection of Log Save the Sublogs stored in the host machine to a USB device or a PC with SST installed. The procedure for storing Sublogs to a USB device differs from that for storing Sublogs to a PC ●...
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6. Troubleshooting 5. The files to be downloaded and the number of files are displayed. Check the following items and press [0] on the Numeric Keypad. • Whether the manual log that was saved at the time of reproduction of the symptom is displayed under Event Logs •...
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6. Troubleshooting 4. Check that continuous logs are stored in the device. When connection with the device is completed, the screen shown below will appear. Select [Upload Data]. The set of data stored in the device is shown on the right. Click "+" at "Log" to expand the tree, and check that there are continuous logs (date_model number_clog.bin).
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6. Troubleshooting 5. Select the data to upload, and click [Start]. Select the check box on the left of "Log", and click the "Start" button. It is not necessary to select MeapBack.bin and SramImg.bin because they are not necessary for analysis. 6.
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6. Troubleshooting In the case of the following figure, the oldest continuous log is 08:03:33 on March 22, 2017 and the latest file is 08:43:44 on April 14, 2017. The date and time the symptom was reproduced should be included within the period. 20170322_0803-33-ZZZ00000-2512-clog.bin 20170322_0848-16-ZZZ00000-2512-clog.bin 20170322_0954-48-ZZZ00000-2512-clog.bin...
6. Troubleshooting 20161012_14-48_ZZZ99999_V1406_Fatal00-exception Serial Number Data and time when Cause of occurrence Firmware Version an even occurred (year, month, day, hour, minute, second). 20161012_14-48_ZZZ99999_V1406_ServiceCall-E719-0031 Cause of occurrence Serial Number Data and time when Firmware Version an even occurred (year, month, day, hour, minute, second). File name of automatic log How to check the network packet log files The network packet log file is stored in the "NC + date"...
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6. Troubleshooting NOTE: If log collection is continued or setting change is repeated when an abnormality is found in operation of the function related to debug logs, temporary files or log files may be remained in the machine. In that case, execute "DEFAULT" in service mode to clear the settings related to debug logs and repeat the operation again.
7. Error/Jam/Alarm Overview This section describes the error codes that are displayed when failure has occurred. The codes are divided into three categories. Code types Description Reference Error Codes This code is displayed when a failure caused by the host machine “Error Code”...
7. Error/Jam/Alarm Points to Note When Clearing MN-CON • Execution of clearing MN-COM deletes all data in Address Book, Forwarding Settings, Settings/Registration (Adjustment/ Maintenance, Function Settings, Set Destination, Management Settings, TPM Settings), etc. Before execution of this operation, ask user to back up the data and get approval for this operation. •...
7. Error/Jam/Alarm Error Code Error Code Details E001-A001-05 Fixing Main Thermistor high temperature detection error Detection Description The Fixing Main Thermistor detected 265 deg C or higher for 0.1 sec or longer. Remedy [Related parts] R1.00 - Harness between the Fixing Drawer (DR01/J5401) and the Low-voltage Power Supply PCB (UN01/J302) - Harness between the Low-voltage Power Supply PCB (UN01/J315 and J322) and the DC Controller PCB (UN04/J20 and J22)
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7. Error/Jam/Alarm E001-A004-05 Fixing Main Thermistor high temperature detection error Detection Description The Fixing Main Thermistor detected 270 deg C or higher. Remedy [Related parts] R1.00 - Harness between the Fixing Drawer (DR01/J5401) and the Low-voltage Power Supply PCB (UN01/J302) - Harness between the Low-voltage Power Supply PCB (UN01/J315 and J322) and the DC Controller PCB (UN04/J20 and J22) - Harness between the Fixing Drawer (DR01/J5401) and the DC Controller PCB (UN04/J134)
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7. Error/Jam/Alarm E002-A001-05 Fixing Main Thermistor temperature increase detection error Detection Description The Fixing Main Thermistor detected a temperature increase of 1 deg C for less than 5 sec from turning ON the main power until start of PI control. Remedy [Related parts] R1.00 - Harness between the Fixing Drawer (DR01/J5401) and the Low-voltage Power Supply PCB...
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7. Error/Jam/Alarm E002-A004-05 Sub Thermistor (Rear) open circuit detection error Detection Description The Sub Thermistor (Rear) detected a temperature of 40 deg C or lower for 3 sec or longer from turning ON the main power until start of PI control. Remedy [Related parts] R1.00 - Harness between the Fixing Drawer (DR01/J5401) and the Low-voltage Power Supply PCB...
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7. Error/Jam/Alarm E003-A003-05 Sub Thermistor (Rear) low temperature detection error Detection Description The Sub Thermistor (Rear) detected a temperature of 80 deg C or lower for 1 sec or longer from start of PI control until completion of the last rotation (the Fixing Heater is turned OFF) during printing.
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7. Error/Jam/Alarm E009-0001-05 Fixing pressure timeout error Detection Description Signal of the Fixing Pressure Release Sensor could not be detected at pressure application operation of the Fixing Pressure Release Cam, and the operation was not completed within 4 sec from the start of counterclockwise rotation of the Fixing Motor. Remedy [Related parts] R1.01 - Harness between the DC Controller PCB (UN04/J134) and the Fixing Drawer (DR01/J5401)
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7. Error/Jam/Alarm E009-0003-05 Fixing pressure retry error Detection Description Signal of the Fixing Pressure Release Sensor could not be detected at pressure application operation of the Fixing Pressure Release Cam, and the operation was not completed within 3 times from the start of counterclockwise rotation of the Fixing Motor. Remedy [Related parts] R1.00 - Harness between the DC Controller PCB (UN04/J134) and the Fixing Drawer (DR01/J5401)
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7. Error/Jam/Alarm E009-0005-05 Fixing disengagement timeout error Detection Description At retry of engagement operation of the Fixing Pressure Release Cam, the Fixing Pressure Release Sensor did not detect disengagement state within 4 sec after the start of counterclockwise rotation of the Fixing Motor. Remedy [Related parts] R1.00 - Harness between the DC Controller PCB (UN04/J134) and the Fixing Drawer (DR01/J5401)
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7. Error/Jam/Alarm E010-0001-05 Bk Drum_ITB Motor error Detection Description It did not become the specified speed for 500 consecutive msec although 1000 msec have passed from the startup of the Bk Drum_ITB Motor in the Main Drive Unit. (The detection timing varies depending on the paper feed conditions.) Remedy [Related parts] R1.00...
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7. Error/Jam/Alarm E010-0003-05 Bk Drum_ITB Motor error Detection Description There was no FG signal input for 300 msec from the startup of the Bk Drum_ITB Motor in the Main Drive Unit. Remedy [Related parts] R1.00 - Harness between the Bk Drum_ITB Motor (M02/J5702) and the DC Controller PCB (UN04/J140) - Fuse in the Low-voltage Power Supply PCB (UN01/FU14) - Bk Drum_ITB Motor (M02) - Main Drive Unit...
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7. Error/Jam/Alarm E012-0002-05 CL Drum Motor error Detection Description The specified speed could not be detected for 500 consecutive msec although it became the specified speed at least once from the startup of the CL Drum Motor in the Main Drive Unit. Remedy [Related parts] R1.00 - Harness between the CL Drum Motor (M01/J5701) and the DC Controller PCB (UN04/J140)
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7. Error/Jam/Alarm E014-0001-05 Fixing Motor error Detection Description It did not become the specified speed for 500 consecutive msec although 1000 msec have passed from the startup of the Fixing Motor. (The detection timing varies depending on the paper feed conditions.) Remedy [Related parts] R1.00...
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7. Error/Jam/Alarm E014-0003-05 Fixing Motor error Detection Description There was no FG signal input for 300 msec from the startup of the Fixing Motor. (The detection timing varies depending on the paper feed conditions.) Remedy [Related parts] R1.00 - Harness between the DC Controller PCB (UN04/J135) and the Fixing Motor (M04/J5412) - Fuse in the DC Controller PCB (UN04/FU1) - Fixing Motor (M04) - Idler Gear in the Fixing Assembly...
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7. Error/Jam/Alarm E020-01B8-05 ATR Sensor (Y) output error Detection Description a. The output value of the ATR Sensor (Y) in the Drum Unit (Y) did not fall within the range from 10 or higher to 990 or less for 2 consecutive times at initialization. b.
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7. Error/Jam/Alarm E020-02B8-05 ATR Sensor (M) output error Detection Description a. The output value of the ATR Sensor (M) in the Drum Unit (M) did not fall within the range from 10 or higher to 990 or less for 2 consecutive times at initialization. b.
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7. Error/Jam/Alarm E020-03B8-05 ATR Sensor (C) output error Detection Description a. The output value of the ATR Sensor (C) in the Drum Unit (C) did not fall within the range from 10 or higher to 990 or less for 2 consecutive times at initialization. b.
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7. Error/Jam/Alarm E020-04B8-05 ATR Sensor (Bk) output error Detection Description a. The output value of the ATR Sensor (Bk) in the Drum Unit (Bk) did not fall within the range from 10 or higher to 990 or less for 2 consecutive times at initialization. b.
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7. Error/Jam/Alarm E021-0001-05 Developing Motor error Detection Description It did not become the specified speed for 500 consecutive msec although 1000 msec have passed from the startup of the Developing Motor. (The detection timing varies depending on the paper feed conditions.) Remedy [Related parts] R1.00 - Harness between the Developing Motor (M03/J5703) and the DC Controller PCB (UN04/J142)
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7. Error/Jam/Alarm E021-0003-05 Developing Motor error Detection Description There was no FG signal input for 300 msec from the startup of the Developing Motor. Remedy [Related parts] R1.00 - Harness between the Developing Motor (M03/J5703) and the DC Controller PCB (UN04/J142) - Fuse in the DC Controller PCB (UN04/FU4) - Developing Motor (M03) - Main Drive Unit...
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7. Error/Jam/Alarm E021-0320-05 Developing Screw rotation detection error (C) Detection Description The difference between the maximum and the minimum of sampling values detected by the ATR Sensor (C) in the Drum Unit (C) was 0.5 V or less. Remedy [Related parts] R1.00 - Harness between the Drum Unit Relay PCB (C) (UN10/J6003) and the DC Controller PCB (UN04/ J162) - Drum Unit Relay PCB (C) (UN10)
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7. Error/Jam/Alarm E025-0168-05 No toner detection error (Y) Detection Description - The state without toner was detected although the recovery sequence was performed for 5 times after replacement of the Toner Container (Y). * - The recovery sequence was repeated with no toner in the container. * In platform V3.6 and later, error caused by this event will not occur.
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7. Error/Jam/Alarm E025-0310-05 Bottle Motor (CK) error (C) Detection Description The Bottle Rotation Sensor (C) did not detect rotation for 5 times in a row although 1.5 sec (2 sec in the case of right before replacement of the Toner Container) has passed after the Bottle Motor (CK) was turned ON.
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7. Error/Jam/Alarm E025-0468-05 No toner detection error (Bk) Detection Description - The state without toner was detected although the recovery sequence was performed for 5 times after replacement of the Toner Container (Bk). * - The recovery sequence was repeated with no toner in the container. * In platform V3.6 and later, error caused by this event will not occur.
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7. Error/Jam/Alarm E029-7008-05 Registration Patch Sensor (Rear) light intensity error Detection Description The background regular reflection output of the Registration Patch Sensor at the rear side did not fall within the specified range for 2 consecutive times at initialization. Remedy [Related parts] R1.00 - Harness between the DC Controller PCB (UN04/J170) and the Registration Patch Sensor Unit (Rear) (UN32/J5604)
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7. Error/Jam/Alarm E073-0001-05 Interlock error Detection Description No detection of Interlock (24 V) although all the Doors (Front Cover and Right Cover) of the host machine were closed. Remedy [Related parts] R1.00 - Harness between the DC Controller PCB (UN04/J24) and the Interlock Switch 2 (SW03) - Harness between the DC Controller PCB (UN04/J20) and the Low-voltage Power Supply PCB (UN01/J315) - Front Cover/Right Cover...
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7. Error/Jam/Alarm E074-0000-05 Primary Transfer Roller disengagement control error Detection Description Signal was not detected although the ITB Pressure Release Switch was turned ON/OFF for 6 times. Remedy [Related parts] R1.00 - Harness between the DC Controller PCB (UN04/J162) and the ITB Pressure Release Switch (SW07/J6005) - Harness between the DC Controller PCB (UN04/J140) and the Primary Transfer Separation Solenoid (SL01/J5708)
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7. Error/Jam/Alarm E100-0001-05 BD error Detection Description The BD lock was unlocked although it had been locked once. Remedy [Related parts] R1.00 - Harness between the DC Controller PCB (UN04/J110) and the Y/M/C/Bk Laser Driver PCB (UN05/J202) - Flexible Cable between the Main Controller PCB (UN81/J7002) and the Y/M/C/Bk Laser Driver PCB (UN05/J201) - Interlock Switch 2 (SW03) - Front Cover/Right Cover...
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7. Error/Jam/Alarm E110-0001-05 Scanner Motor error Detection Description The speed was not locked by FG control within 10 sec after startup of Scanner Motor. Remedy [Related parts] R1.00 - Harness between the DC Controller PCB (UN04/J110) and the Y/M/C/Bk Laser Driver PCB (UN05/J202) - Flexible Cable between the Main Controller PCB (UN81/J7002) and the Y/M/C/Bk Laser Driver PCB (UN05/J201)
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7. Error/Jam/Alarm E110-0003-05 Scanner Motor error Detection Description The phase was not locked by BD control within 10 sec after startup of Scanner Motor. Remedy [Related parts] R1.00 - Harness between the DC Controller PCB (UN04/J110) and the Y/M/C/Bk Laser Driver PCB (UN05/J202) - Flexible Cable between the Main Controller PCB (UN81/J7002) and the Y/M/C/Bk Laser Driver PCB (UN05/J201)
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7. Error/Jam/Alarm E193-0F00-05 Communication error Detection Description Image ASIC could not be sent due to insufficient software memory. Remedy [Remedy] Turn OFF and then ON the main power. [Reference] Data (device information) is reset by turning OFF and then ON the main power. E196-0000-05 EEPROM communication error Detection Description...
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7. Error/Jam/Alarm E196-0003-05 EEPROM communication error Detection Description EEPROM data in DCON could not be read at startup. Remedy [Related parts] R1.00 - Harness between the DC Controller PCB (UN04/J110) and the Y/M/C/Bk Laser Driver PCB (UN05/J202) - Harness between the DC Controller PCB (UN04/J184) and the Developing High-voltage PCB (UN06/J241) - Y/M/C/Bk Laser Driver PCB (UN05) - Developing High-voltage PCB (UN06)
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7. Error/Jam/Alarm E196-0102-05 EEPROM communication error Detection Description Although write polling to the SCNR EEPROM from the DC Controller PCB (CPU) was performed for 3 times, no response was received and timeout occurred. Remedy [Related parts] R1.00 - Harness between the DC Controller PCB (UN04/J110) and the Y/M/C/Bk Laser Driver PCB (UN05/J202) - Harness between the DC Controller PCB (UN04/J184) and the Developing High-voltage PCB (UN06/J241)
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7. Error/Jam/Alarm E196-0800-05 EEPROM communication error Detection Description The NACK (a negative reply sent by the reception side to the sending side) was received for 3 times in communication from the DC Controller PCB (CPU) to the HVT EEPROM. Remedy [Related parts] R1.00 - Harness between the DC Controller PCB (UN04/J110) and the Y/M/C/Bk Laser Driver PCB (UN05/J202)
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7. Error/Jam/Alarm E197-0000-05 Communication error Detection Description Although access to KONA1 (ASIC) in the DC Controller PCB from the DC Controller PCB (CPU) was performed, the NACK (a negative reply sent by the reception side to the sending side) was received for 2 times.
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7. Error/Jam/Alarm E197-2000-05 Communication error Detection Description Although access to KONA3 (ASIC) in the Cassette Module Controller PCB from the DC Controller PCB (CPU) was performed, the NACK (a negative reply sent by the reception side to the sending side) was received for 3 times. Remedy [Related parts] R1.00 - Harnesses connecting the DC Controller PCB (UN04/J190), the Drawer Unit (DR03/J5904) and...
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7. Error/Jam/Alarm E197-2F00-05 Communication error Detection Description Although access to KONA3 (ASIC) in the Cassette Module Controller PCB from the DC Controller PCB (CPU) was performed, no response was received and timeout occurred. Remedy [Related parts] R1.00 - Harnesses connecting the DC Controller PCB (UN04/J190), the Drawer Unit (DR03/J5904) and the Cassette Module Controller PCB - Fuse in the DC Controller PCB (UN04/FU19) - Cassette Module Controller PCB...
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7. Error/Jam/Alarm E202-0002-04 Scanner Unit HP error Detection Description The HP of the Scanner Unit could not be detected when completing scanning operation. Remedy [Related parts] R1.00 - Harness between the CIS HP Sensor (J4205) and the Main Controller PCB (UN81/J4005) - Harness between the Reader Motor (J4305) and the Main Controller PCB (UN81/J4005) - Harness between the Main Controller PCB (UN81/J4509) and the Low-voltage Power Supply PCB (UN01/J313)
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7. Error/Jam/Alarm E240-0002-00 Controller communication error Detection Description An error in receiving data from the controller was detected. Remedy [Related parts] R1.00 - Harness between the DC Controller PCB (UN04/J112) and the Main Controller PCB (UN81/ J4511) - DC Controller PCB (UN04) - Main Controller PCB (UN81) [Remedy] Perform the following in the order while checking whether the error is cleared.
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7. Error/Jam/Alarm E248-0001-04 Reader backup error Detection Description Reading error was detected when the Controller IC of the Main Controller PCB read the Reader backup value in the Flash PCB. Remedy [Related parts] R1.00 - Flash PCB (UN91) - Main Controller PCB (UN81) [Remedy] Perform the following in the order while checking whether the error is cleared.
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7. Error/Jam/Alarm E280-0102-04 Scanner Unit communication error Detection Description Disconnection of FFC between the Main Controller and the Scanner Unit (back) was detected. Remedy [Related parts] R1.00 - Harness between the Scanner Unit (back) and the Main Controller PCB (UN81) - Scanner Unit (back) - ADF UNIT - Main Controller PCB (UN81)
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7. Error/Jam/Alarm E302-0103-04 Error in paper back shading Detection Description Image sampling for shading was not completed. Remedy [Related parts] R1.00 - Harness between the Scanner Unit (back) and the Main Controller PCB (UN81) - Scanner Unit (back) - ADF UNIT - Main Controller PCB (UN81) [Remedy] Check/replace the related parts.
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7. Error/Jam/Alarm E315-0530-00 Image process device error Detection Description Compression processing of the scanned image into JPEG was terminated abnormally. Remedy Perform the following in the order while checking whether the error is cleared. 1. Reinstall the latest system software using SST or a USB flash drive. 2.
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7. Error/Jam/Alarm E354-0002-00 System error Detection Description System error Remedy Contact to the sales company. E355-0001-00 System error Detection Description System error Remedy Contact to the sales company. E355-0002-00 System error Detection Description System error Remedy Contact to the sales company. E355-0003-00 System error Detection Description...
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7. Error/Jam/Alarm E530-0002-02 Front Alignment Motor error Detection Description The Front Alignment Motor did not return to the HP. Remedy 1. Check that the connector (P8-3/P8/J8) of the Front Alignment Plate HP Sensor (S4) is not disconnected. 2. Check that the connector (P6-12/P6-2/J6-2/P6/J6) of the Front Alignment Motor (M4) is not disconnected.
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7. Error/Jam/Alarm E540-0001-02 Stack Tray Shift Motor timeout Detection Description Timeout Remedy 1. Check that the connector (P8-11/P8-1/J8-1/J8) of the Stack Tray Paper Height Sensor (S9) is not disconnected. 2. Check that the connector (J14-3/P14-3/P14/J14) of the Stack Tray Shift Motor (M8) is not disconnected.
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7. Error/Jam/Alarm E583-0001-02 Tray Auxiliary Guide Motor error Detection Description The Tray Auxiliary Guide Motor did not move from the HP. Remedy 1. Check that the connector (P8-12/P8-2/J8-2/P8/J8) of the Tray Auxiliary Guide HP Sensor (S6) is not disconnected. 2. Check that the connector (P6-1/P6/J6) of the Tray Auxiliary Guide Motor (M6) is not disconnected.
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7. Error/Jam/Alarm E602-0101-00 HDD error Detection Description An error was detected in the PDL-related file storage area. (Initialization failed at startup or I/O error at startup) When this error occurs, the system has not been started normally. Therefore, it may not be recorded in the error log.
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7. Error/Jam/Alarm E602-0201-00 HDD error Detection Description An error was detected in the storage area of image data after startup. (Initialization failed at startup or I/O error at startup) When this error occurs, the system has not been started normally. Therefore, it may not be recorded in the error log.
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7. Error/Jam/Alarm E602-0301-00 HDD error Detection Description An error was detected in the MEAP-related area. (Initialization failed at startup or I/O error at startup) When this error occurs, the system has not been started normally. Therefore, it may not be recorded in the error log.
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7. Error/Jam/Alarm E602-0401-00 HDD error Detection Description Logical partition error was detected. (Initialization failed at startup or I/O error at startup) When this error occurs, the system has not been started normally. Therefore, it may not be recorded in the error log. Remedy [Related parts] R1.00 - Harness between the Main Controller PCB (UN81/J6003, J6004) and the HDD...
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7. Error/Jam/Alarm E602-0501-00 HDD error Detection Description An error was detected in the storage area of image data after startup. (Initialization failed at startup or I/O error at startup) When this error occurs, the system has not been started normally. Therefore, it may not be recorded in the error log.
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7. Error/Jam/Alarm E602-0601-00 HDD error Detection Description An error was detected in the storage area of image data after startup. (Initialization failed at startup or I/O error at startup) When this error occurs, the system has not been started normally. Therefore, it may not be recorded in the error log.
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7. Error/Jam/Alarm E602-0701-00 HDD error Detection Description An error was detected in general application temporary area (temporary file). (Initialization failed at startup or I/O error at startup) When this error occurs, the system has not been started normally. Therefore, it may not be recorded in the error log.
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7. Error/Jam/Alarm E602-0801-00 HDD error Detection Description An error was detected in the general application-related area. (Initialization failed at startup or I/O error at startup) When this error occurs, the system has not been started normally. Therefore, it may not be recorded in the error log.
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7. Error/Jam/Alarm E602-0901-00 HDD error Detection Description An error was detected in PDL spool data (temporary file). (Initialization failed at startup or I/O error at startup) When this error occurs, the system has not been started normally. Therefore, it may not be recorded in the error log.
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7. Error/Jam/Alarm E602-1001-00 HDD error Detection Description An error was detected in the SEND-related area. (Initialization failed at startup or I/O error at startup) When this error occurs, the system has not been started normally. Therefore, it may not be recorded in the error log.
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7. Error/Jam/Alarm E602-1101-00 HDD error Detection Description An error was detected in the update-related area. (Initialization failed at startup or I/O error at startup) When this error occurs, the system has not been started normally. Therefore, it may not be recorded in the error log.
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7. Error/Jam/Alarm E602-1201-00 HDD error Detection Description An error was detected in the license-related area. (Initialization failed at startup or I/O error at startup) When this error occurs, the system has not been started normally. Therefore, it may not be recorded in the error log.
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7. Error/Jam/Alarm E602-1301-00 HDD error Detection Description An error was detected in the system area. (Initialization failed at startup or I/O error at startup) When this error occurs, the system has not been started normally. Therefore, it may not be recorded in the error log.
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7. Error/Jam/Alarm E602-1401-00 HDD error Detection Description An error was detected in SWAP (temporary file/alternative memory area). (Initialization failed at startup or I/O error at startup) When this error occurs, the system has not been started normally. Therefore, it may not be recorded in the error log.
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7. Error/Jam/Alarm E602-1701-00 HDD error Detection Description An error was detected in the debug log area. (Initialization failed at startup or I/O error at startup) When this error occurs, the system has not been started normally. Therefore, it may not be recorded in the error log.
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7. Error/Jam/Alarm E602-1801-00 HDD error Detection Description An error was detected in the image data storage area in Advanced Box. (Initialization failed at startup or I/O error at startup) When this error occurs, the system has not been started normally. Therefore, it may not be recorded in the error log.
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7. Error/Jam/Alarm E602-1901-00 HDD error Detection Description An error was detected in the storage area of data for printing. (Initialization failed at startup or I/O error at startup) When this error occurs, the system has not been started normally. Therefore, it may not be recorded in the error log.
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7. Error/Jam/Alarm E602-2000-00 HDD error Detection Description I/O error was detected in the file system after startup. Remedy Perform the following in the order while checking whether the error is cleared. 1. Check that the HDD optional board is properly installed. 2.
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7. Error/Jam/Alarm E602-FF11-00 HDD error Detection Description An unidentified HDD error was detected after startup. Remedy [Related parts] R1.00 - Harness between the Main Controller PCB (UN81/J6003, J6004) and the HDD - HDD - Main Controller PCB (UN81) [Remedy] Perform the following in the order while checking whether the error is cleared. 1.
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7. Error/Jam/Alarm E614-0002-00 Flash PCB error Detection Description The file system could not be initialized normally at startup. When this error occurs, the system has not been started normally. Therefore, it may not be recorded in the error log. Remedy [Related parts] R1.00 - Flash PCB (UN91) - Main Controller PCB (UN81)
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7. Error/Jam/Alarm E614-0111-00 Flash PCB error Detection Description An error was detected in the system area. (File could not be written in the Flash PCB after startup or I/O error after startup) Remedy [Related parts] R1.00 - Flash PCB (UN91) - Main Controller PCB (UN81) [Remedy] Perform the following in the order while checking whether the error is cleared.
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7. Error/Jam/Alarm E614-0301-00 Flash PCB error Detection Description An error was detected in the system area. (Initialization failed at startup or I/O error at startup) When this error occurs, the system has not been started normally. Therefore, it may not be recorded in the error log.
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7. Error/Jam/Alarm E614-0411-00 Flash PCB error Detection Description Logical partition error was detected. (File could not be written in the Flash PCB after startup or I/O error after startup) Remedy [Related parts] R1.00 - Flash PCB (UN91) - Main Controller PCB (UN81) [Remedy] Perform the following in the order while checking whether the error is cleared.
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7. Error/Jam/Alarm E614-0511-00 Flash PCB error Detection Description An error was detected in the general application-related area. (File could not be written in the Flash PCB after startup or I/O error after startup) Remedy [Related parts] R1.00 - Flash PCB (UN91) - Main Controller PCB (UN81) [Remedy] Perform the following in the order while checking whether the error is cleared.
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7. Error/Jam/Alarm E614-0701-00 Flash PCB error Detection Description An error was detected in system setting value (service mode, etc.) storage area. (Initialization failed at startup or I/O error at startup) When this error occurs, the system has not been started normally. Therefore, it may not be recorded in the error log.
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7. Error/Jam/Alarm E614-4000-00 Flash PCB error Detection Description The OS could not be recognized. When this error occurs, the system has not been started normally. Therefore, it may not be recorded in the error log. Remedy Perform the following in the order while checking whether the error is cleared. 1.
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7. Error/Jam/Alarm E614-4012-00 Flash PCB error Detection Description The kernel in safe mode was not found. When this error occurs, the system has not been started normally. Therefore, it may not be recorded in the error log. Remedy Perform the following in the order while checking whether the error is cleared. 1.
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7. Error/Jam/Alarm E614-FF01-00 Flash PCB error Detection Description Flash error (Unidentified) (Initialization failed at startup or I/O error at startup) When this error occurs, the system has not been started normally. Therefore, it may not be recorded in the error log. Remedy [Related parts] R1.00 - Flash PCB (UN91)
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7. Error/Jam/Alarm E674-0002-07 Fax Board communication error Detection Description An error was detected for the specified number of times in communication with the Fax Board. Remedy [Related parts] R1.00 - Harness between the Fax Board and the Main Controller PCB - Fax Board - Main Controller PCB [Remedy] Check/replace the related harness/cable, connector and parts.
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7. Error/Jam/Alarm E674-0301-07 Fax configuration error Detection Description It was detected that there was no 1-line Fax Board installed while the IP Fax license was enabled. Remedy - Install the Fax Board (1-line) to use the machine as an IP Fax model. - Uninstall the IP Fax license and install the G3 Fax Board to use the machine as a G3 Fax model.
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7. Error/Jam/Alarm E719-0041-00 Coin vendor error Detection Description Communication with the coin vendor could not be established at startup of the host machine. (Charge mode (COIN = 6) has been set.) Remedy 1. If it operates in charge mode (COIN = 6) - Check that it is the supported charging management equipment.
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7. Error/Jam/Alarm E732-0020-00 Communication error Detection Description A communication error between the Reader Controller PCB and the Main Controller PCB was detected. Remedy [Related parts] R1.00 - Harness between the READER ADF UNIT (J6, J5) and the Main Controller PCB (UN81/J4001, 4002) - READER ADF UNIT - Main Controller PCB (UN81)
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7. Error/Jam/Alarm E732-0F22-00 Communication error Detection Description Communication error that can be recovered by reboot If it is detected again immediately after reboot, E732-0022 is generated. Remedy It is not necessary to perform a remedy because the machine is automatically rebooted after log collection.
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7. Error/Jam/Alarm E733-0F01-05 Printer communication error Detection Description Communication error that can be recovered by reboot If it is detected again immediately after reboot, E733-0001 is generated. Remedy It is not necessary to perform a remedy because the machine is automatically rebooted after log collection.
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7. Error/Jam/Alarm E746-0021-00 Image Analysis Board error Detection Description Self-check NG of Image Analysis Board Remedy Perform the following in the order while checking whether the error is cleared. 1. Remove and then install the Image Analysis Board. 2. If the error is not cleared, replace the Image Analysis Board. 3.
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7. Error/Jam/Alarm E746-0033-00 TPM error Detection Description It was detected that data in TPM was inconsistent. Remedy If the TPM key was backed up, - Restore the TPM key. 1. Connect the USB memory which stores the TPM key. 2. Execute "Settings/Registration> Log In> Management Settings> Data Management> TPM Settings>...
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7. Error/Jam/Alarm E748-2012-00 Flash PCB error Detection Description Cannot mount the OS in safe mode startup or No OS startup script Remedy After replacing the Flash PCB, reinstall the system software using SST or a USB flash drive. E748-2021-00 Main Controller PCB access error Detection Description Main controller board access errors Remedy...
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7. Error/Jam/Alarm E806-0100-05 Drum Unit Suction Cooling Fan error Detection Description The Drum Unit Suction Cooling Fan did not rotate for the specified period of time since the start of drive. Remedy [Related parts] R1.00 - Harness between the DC Controller PCB (UN04/J180) and the Primary Transfer High-voltage PCB (UN03/J271) - Harness between the Primary Transfer High-voltage PCB (UN03/J272) and the Drum Unit Suction Cooling Fan (FM01)
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7. Error/Jam/Alarm E806-0400-05 Duplex Cooling Fan error Detection Description The Duplex Cooling Fan in the Right Cover did not rotate for the specified period of time since the start of drive. Remedy [Related parts] R1.00 - Harness between the DC Controller PCB (UN04/J122) and the Duplex Cooling Fan (FM04/J5610) - Duplex Cooling Fan (FM04) - DC Controller PCB (UN04) [Remedy] Check/replace the related harness/cable, connector and parts.
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7. Error/Jam/Alarm E881-0001-00 Board over heat error Detection Description Abnormal temperature of the Main Controller CPU was detected. Remedy [Remedy] Perform the following in the order while checking whether the error is cleared. a. If the error occurred during a service visit and then occurred again, replace the Main Controller PCB.
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7. Error/Jam/Alarm E996-0CAD-05 Error for collecting sequence jam log (Printer) Detection Description Error for collecting jam log (Printer) Remedy [Remedy] Collect debug log and contact to the sales company. [Reference] By setting "COPIER (LEVEL2)> OPTION> FNC-SW> JM-ERR-D" to "1", it is handled as an error instead of a jam from the first occurrence.
7. Error/Jam/Alarm Jam Code Jam Type Type Overview of detection Check items (in arbitrary order) DELAY A delay jam occurs when a sensor was not turned • Remaining paper at the upstream of the target sensor ON although a specified period of time had passed •...
7. Error/Jam/Alarm Jam screen display specification Due to one jam code being used for multiple options, the illustration for the different option may be displayed on the jam screen. In this case, "1/2" or similar information is displayed on top left side of the screen and this area can be pushed. This operation can be used to switch information on the screen.
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7. Error/Jam/Alarm PS101 PS102 PS103 PS101 ACC ID Jam Code Type Sensor Name Sensor ID 0101 DELAY Cassette 1 Pickup Sensor 0102 DELAY Cassette 2 Pullout Sensor PS101 0103 DELAY Cassette 3 Pullout Sensor PS102 0104 DELAY Cassette 4 Pullout Sensor PS103 0105 DELAY...
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7. Error/Jam/Alarm ACC ID Jam Code Type Sensor Name Sensor ID 0204 STNRY Cassette 4 Pullout Sensor PS103 0205 STNRY Pre-Registration Sensor 0206 STNRY Delivery Sensor PS12 0706 WRAP Delivery Sensor PS12 0709 WRAP Delivery Paper Full Sensor PS14 0A01 POWER ON Cassette 1 Pickup Sensor 0A02...
7. Error/Jam/Alarm ACC ID Jam Code Type Sensor Name Sensor ID 0013 DELAY Delivery Sensor 0014 STNRY Delivery Sensor 0020 OTHER 0021 OTHER 0042 DELAY Registration Sensor 0049 DELAY Document End Sensor SR4206 0050 STNRY Document End Sensor SR4206 0053 DELAY Delivery Sensor 0054...
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7. Error/Jam/Alarm ACC ID Jam Code Type Sensor Name Sensor ID 1CF1 ERROR Finisher Error avoidance jam 1F01 OTHER Buffer Sensor 2F30 ERROR Front Alignment Motor 2F31 ERROR Staple Motor 2F37 ERROR Rear Alignment Motor 2F40 ERROR Stack Tray Shift Motor 2F75 ERROR Gripper Motor...
7. Error/Jam/Alarm Alarm Code Alarm Code Details 00-0085 A notice of stat A. Operation / B. Cause / C. Remedy 00-0246 Error code display (4-digit) A. Operation / B. Cause / Soft counter PCB cannot write normally. C. Remedy 00-0247 Error code display (4-digit) A.
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7. Error/Jam/Alarm 04-0002 Cassette 2 Lifter error A. Operation / B. Cause / Cause: Error in Lift Motor or Lifter Sensor C. Remedy Measures: 1. While Cassette 2 is removed, turn ON the power and then insert Cassette 2. When there is operation sound of the motor 1-1.
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7. Error/Jam/Alarm 04-0010 Notification of jam left untouched A. Operation / B. Cause / Jam is left untouched C. Remedy * Not displayed on service mode history due to the alarm being generated by UGW 04-0011 Cassette 1 paper feed retry error A.
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7. Error/Jam/Alarm 09-0013 Drum memory detection error (Bk) A. Operation / B. Cause / Cause: The memory of the Drum Unit (Bk) could not be detected. C. Remedy Measures: 1. Remove and then install the Drum Unit (Bk). 2. Check the connection of the Drum Unit Memory PCB (Y) (UN15). 3.
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7. Error/Jam/Alarm 10-0022 Patch detection light intensity abnormal change alarm A. Operation / B. Cause / C. Remedy 10-0091 Toner memory detection alarm (Y) A. Operation / B. Cause / Cause: Memory of toner (Y) could not be detected. C. Remedy 1.
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7. Error/Jam/Alarm 11-0010 Display of Waste Toner Container preparation warning A. Operation / B. Cause / Movement: A message is displayed on the Control Panel. (Continuous printing is enabled.) C. Remedy Cause: Display of Waste Toner Box preparation warning 13-0001 For R&D A.
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7. Error/Jam/Alarm 13-0011 For R&D A. Operation / B. Cause / C. Remedy 13-0012 For R&D A. Operation / B. Cause / C. Remedy 13-0013 For R&D A. Operation / B. Cause / C. Remedy 13-0014 For R&D A. Operation / B. Cause / C.
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7. Error/Jam/Alarm 14-0000 For R&D A. Operation / B. Cause / C. Remedy 14-0001 For R&D A. Operation / B. Cause / C. Remedy 14-1000 For R&D A. Operation / B. Cause / C. Remedy 30-0025 Tried to apply abnormally great primary transfer voltage at primary transfer ATVC control for yellow.
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7. Error/Jam/Alarm 31-0020 The configuration of an option controlled by the RCON has been changed A. Operation / B. Cause / Due to a change in the configuration related to the scanner, a change in the hardware configuration C. Remedy which requires turning OFF and then ON the power was detected.
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7. Error/Jam/Alarm 38-0001 For R&D A. Operation / B. Cause / C. Remedy 38-0002 For R&D A. Operation / B. Cause / C. Remedy 40-0070 Drum Unit (Y) life value reaching alarm A. Operation / B. Cause / It is notified that the value of COPIER > COUNTER > LF > Y-DRM-LF has reached the value set C.
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7. Error/Jam/Alarm 50-0015 Failure of the ADF Double Feed Sensor A. Operation / B. Cause / Cause: C. Remedy Failure of the Double Feed Sensor installed in the ADF Detection condition/timing: - When a paper feed error of the Double Feed Sensor was detected at power-on - When an error of the output value of the Double Feed Sensor was detected during ADF job (While an ADF job is being executed, it is handled as a jam once and retry is performed.) Clearing condition:...
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7. Error/Jam/Alarm 73-0015 For R&D A. Operation / B. Cause / C. Remedy 73-0017 For R&D A. Operation / B. Cause / C. Remedy 73-0024 For R&D A. Operation / B. Cause / C. Remedy 73-0026 For R&D A. Operation / B. Cause / C.
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7. Error/Jam/Alarm 78-0005 For R&D A. Operation / B. Cause / C. Remedy 79-0001 For R&D A. Operation / B. Cause / C. Remedy 79-0002 For R&D A. Operation / B. Cause / C. Remedy 79-0003 For R&D A. Operation / B. Cause / C.
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7. Error/Jam/Alarm 80-0016 For R&D A. Operation / B. Cause / C. Remedy 80-0019 For R&D A. Operation / B. Cause / C. Remedy 81-0001 For R&D A. Operation / B. Cause / C. Remedy 81-0003 For R&D A. Operation / B. Cause / C.
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7. Error/Jam/Alarm 84-0001 For R&D A. Operation / B. Cause / C. Remedy 84-0003 For R&D A. Operation / B. Cause / C. Remedy 84-0004 For R&D A. Operation / B. Cause / C. Remedy 84-0005 For R&D A. Operation / B. Cause / C.
Service Mode Overview........... 499 COPIER (Service mode for printer)...515 FEEDER (ADF service mode)...863 SORTER (Service mode for delivery options)..........867 BOARD (Option board setting mode) ............868...
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8. Service Mode Overview It is possible to see each item of service mode so that those who access to service mode can understand how to use them. The main types of this machine's service mode are shown below. Basic Operations This section describes the basic operation of service mode.
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8. Service Mode CAUTION: • Displayed language of the service mode contents can be selected from J/E/F/I/G/S/C/K/T. • The service mode contents can be upgraded using SST or a USB flash drive just like other system software. Example: COPIER > DISPLAY > VERSION screen 1.
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8. Service Mode By pressing <LEVEL 1> at the upper right of the screen while Level 1 screen is displayed, the screen is switched to Level 2 screen. NOTE: This key combination can be used to enter the Level 2 screen. •...
8. Service Mode SITUATION Mode Situation mode has been implemented in this machine to improve workability and searchability at the site. This mode makes it possible to easily use the service mode appropriate for the scene at the site. The following items are available in situation mode. •...
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8. Service Mode 2. Select "SITUATION". 3. On the "SITUATION MODE" screen, select "Sensor Check". 4. Press a button according to the type of electrical component and the corresponding device type. Example: In the case of the Registration Sensor of the host machine, press the button (red dotted frame) at "COPIER"/"P- SENSOR".
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8. Service Mode 5. A list of electrical component types for the selected device is displayed. 6. Select an electrical component to display the details in the frame (red dotted frame) at the bottom of the screen. 7. Press the [i] button to display the screen showing the locations of electrical components. ■...
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8. Service Mode NOTE: The service mode used below utilizes the system where electrical components used are operated by control signals sent from the DC Controller. If a control signal is sent but the electrical component does not operate, a failure of the electrical component, open circuit of the cable for transmitting control signals, or poor contact of the connector is suspected.
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8. Service Mode 5. "ACTIVE" is displayed while the electrical component is driven. After the electrical component has been driven for a specified period of time, "OK!" is displayed if transmission of the drive signal succeeded, or "NG !" is displayed if failed.
8. Service Mode Press the [i] button to display the screen showing the locations of electrical components. 6. The screen showing the locations of electrical components is displayed. Security Support A password can be specified to prevent unauthorized access to the service mode. Related Service Mode: Setting password type when the screen is switched to the service mode •...
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8. Service Mode ■ Procedure for Setting Password 1. Set "1" or "2" in the following service mode. • COPIER > OPTION > FNC-SW > PSWD-SW <Setting range> 0: No password [Default] 1: Service technician 2: System administrator + Service technician CAUTION: •...
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Remote Operation Viewer in order to prevent the user from performing unexpected operations. As shown in the figure below, the mask screen is displayed when this function is enabled. Canon Remote Operation Viewer screen Operation Panel...
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8. Service Mode • When this function is enabled, a mask screen is displayed on the Control Panel. When the function is disabled, the original screen is displayed again. Example of the displayed mask screen • This function is disabled when the following operations are performed. •...
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8. Service Mode • Exit the Remote Operation Viewer. • Disconnect the network (disconnect the network cable, disable the network function, etc.). • Shut down or restart the machine. Service Mode Backup Adjustment is made to every machine at the time of shipment to write the adjustment value in the service label. When replacing the DC Controller PCB or clearing RAM, the adjusted values of ADJUST and OPTION return to the default;...
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8. Service Mode ■ Service Print and Data File Name Supported for File Output Service Mode Description COPIER > Function> MISC-P > P-PRINT Output of service mode setting values COPIER > Function > MISC-P > HIST-PRT Output of jam and error logs COPIER >...
8. Service Mode 5. Download ServicePrint. [4] ServicePrint: Forward the report data to a USB flash drive from the host machine. ーーーーーーーーーーーーーーーーーー CAUTION: • When the downloaded file is opened in a text format, the paragraphs are not aligned so it can be difficult to read. •...
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8. Service Mode 4. Select [Report] and click the [Start] button. iA4245 5. Specify the folder name to be saved and enter comments if necessary. Then click the [Store] button. iA4245 6. Click the [OK] button.
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8. Service Mode COPIER (Service mode for printer) DISPLAY (State display mode) ■ VERSION COPIER (Service mode for printer) > DISPLAY (State display mode) > VERSION DC-CON Display of DCON firmware version Detail To display the firmware version of DC Controller PCB. Use Case When upgrading the firmware Adj/Set/Operate Method...
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8. Service Mode COPIER (Service mode for printer) > DISPLAY (State display mode) > VERSION LANG-DE Display of German language file version Detail To display the version of German language file. Use Case When upgrading the firmware Adj/Set/Operate Method N/A (Display only) Display/Adj/Set Range 00.01 to 99.99 LANG-IT...
Page 527
8. Service Mode COPIER (Service mode for printer) > DISPLAY (State display mode) > VERSION LANG-KO Display of Korean language file version Detail To display the version of Korean language file. Use Case When upgrading the firmware Adj/Set/Operate Method N/A (Display only) Display/Adj/Set Range 00.01 to 99.99 LANG-NL...
Page 528
8. Service Mode COPIER (Service mode for printer) > DISPLAY (State display mode) > VERSION LANG-ZH Dspl of Chinese language file ver: smpl Detail To display the version of Chinese language file (simplified). Use Case When upgrading the firmware Adj/Set/Operate Method N/A (Display only) Display/Adj/Set Range 00.01 to 99.99...
Page 529
8. Service Mode COPIER (Service mode for printer) > DISPLAY (State display mode) > VERSION MEDIA-EN Dspl of English media information ver Detail To display the version of English media information. Use Case When upgrading the firmware Adj/Set/Operate Method N/A (Display only) Display/Adj/Set Range 00.01 to 99.99 MEDIA-DE...
Page 530
8. Service Mode COPIER (Service mode for printer) > DISPLAY (State display mode) > VERSION MEDIA-ES Dspl of Spanish media information ver Detail To display the version of Spanish media information. Use Case When upgrading the firmware Adj/Set/Operate Method N/A (Display only) Display/Adj/Set Range 00.01 to 99.99 MEDIA-ET...
Page 531
8. Service Mode COPIER (Service mode for printer) > DISPLAY (State display mode) > VERSION MEDIA-RU Dspl of Russian media information ver Detail To display the version of Russian media information. Use Case When upgrading the firmware Adj/Set/Operate Method N/A (Display only) Display/Adj/Set Range 00.01 to 99.99 MEDIA-SL...
Page 532
8. Service Mode COPIER (Service mode for printer) > DISPLAY (State display mode) > VERSION FAX2/3/4 Dspl of 2/3/4-line FAX PCB ROM version Detail To display the ROM version of 2/3/4-line FAX PCB. Nothing is displayed if the PCB is not connected. Use Case When checking the version Adj/Set/Operate Method...
Page 533
8. Service Mode COPIER (Service mode for printer) > DISPLAY (State display mode) > VERSION COPY-FR Dspl of COPY appli French file version Detail To display the French language file version of COPY application (JAVA UI). Use Case When upgrading the firmware Adj/Set/Operate Method N/A (Display only) Display/Adj/Set Range...
Page 534
8. Service Mode COPIER (Service mode for printer) > DISPLAY (State display mode) > VERSION COPY-EL Dspl of COPY appli Greek file version Detail To display the Greek language file version of COPY application (JAVA UI). Use Case When upgrading the firmware Adj/Set/Operate Method N/A (Display only) Display/Adj/Set Range...
Page 535
8. Service Mode COPIER (Service mode for printer) > DISPLAY (State display mode) > VERSION COPY-SL Dspl of COPY appli Slovenian file ver Detail To display the Slovenian language file version of COPY application (JAVA UI). Use Case When upgrading the firmware Adj/Set/Operate Method N/A (Display only) Display/Adj/Set Range...
Page 536
8. Service Mode COPIER (Service mode for printer) > DISPLAY (State display mode) > VERSION COPY-TH Dspl of COPY appli Thai file version Detail To display the Thai language file version of COPY application (JAVA UI). Use Case When upgrading the firmware Adj/Set/Operate Method N/A (Display only) Display/Adj/Set Range...
Page 537
8. Service Mode COPIER (Service mode for printer) > DISPLAY (State display mode) > VERSION SEND-ES Dspl of SEND appli Spanish file version Detail To display the Spanish language file version of SEND application (JAVA UI). Use Case When upgrading the firmware Adj/Set/Operate Method N/A (Display only) Display/Adj/Set Range...
Page 538
8. Service Mode COPIER (Service mode for printer) > DISPLAY (State display mode) > VERSION SEND-HU Dspl of SEND appli Hungarian file ver Detail To display the Hungarian language file version of SEND application (JAVA UI). Use Case When upgrading the firmware Adj/Set/Operate Method N/A (Display only) Display/Adj/Set Range...
Page 539
8. Service Mode COPIER (Service mode for printer) > DISPLAY (State display mode) > VERSION SEND-BU Dspl of SEND appli Bulgarian file ver Detail To display the Bulgarian language file version of SEND application (JAVA UI). Use Case When upgrading the firmware Adj/Set/Operate Method N/A (Display only) Display/Adj/Set Range...
Page 540
8. Service Mode COPIER (Service mode for printer) > DISPLAY (State display mode) > VERSION SEND-MS Dspl of SEND appli Malay file ver Detail To display the Malay language file version of SEND application (JAVA UI). Use Case When upgrading the firmware Adj/Set/Operate Method N/A (Display only) Display/Adj/Set Range...
Page 541
8. Service Mode COPIER (Service mode for printer) > DISPLAY (State display mode) > VERSION INTRO-TW Useful feat intro Chinese file ver: trad Detail To display the version of traditional Chinese language file of Introduction to Useful Features application. Use Case When upgrading the firmware Adj/Set/Operate Method N/A (Display only)
Page 542
8. Service Mode COPIER (Service mode for printer) > DISPLAY (State display mode) > VERSION INTRO-NO Dspl usful feat intro Norwegian file ver Detail To display the version of Norwegian language file of Introduction to Useful Features application. Use Case When upgrading the firmware Adj/Set/Operate Method N/A (Display only)
Page 543
8. Service Mode COPIER (Service mode for printer) > DISPLAY (State display mode) > VERSION INTRO-RM Dspl useful feat intro Romanian file ver Detail To display the version of Romanian language file of Introduction to Useful Features application. Use Case When upgrading the firmware Adj/Set/Operate Method N/A (Display only)
Page 544
8. Service Mode COPIER (Service mode for printer) > DISPLAY (State display mode) > VERSION INTRO-EU Dspl useful func intro Euskera file ver Detail To display the version of Euskera language file of Introduction to Useful Features application. Use Case When upgrading the firmware Adj/Set/Operate Method N/A (Display only)
Page 545
8. Service Mode COPIER (Service mode for printer) > DISPLAY (State display mode) > VERSION CSTMN-DA Dspl of custom menu Danish file version Detail To display the version of Danish language file for custom menu application. Use Case When upgrading the firmware Adj/Set/Operate Method N/A (Display only) Display/Adj/Set Range...
Page 546
8. Service Mode COPIER (Service mode for printer) > DISPLAY (State display mode) > VERSION CSTMN-RU Dspl of custom menu Russian file version Detail To display the version of Russian language file for custom menu application. Use Case When upgrading the firmware Adj/Set/Operate Method N/A (Display only) Display/Adj/Set Range...
Page 547
8. Service Mode COPIER (Service mode for printer) > DISPLAY (State display mode) > VERSION CSTMN-CA Dspl of custom menu Catalan file version Detail To display the version of Catalan language file for custom menu application. Use Case When upgrading the firmware Adj/Set/Operate Method N/A (Display only) Display/Adj/Set Range...
Page 548
8. Service Mode COPIER (Service mode for printer) > DISPLAY (State display mode) > VERSION ACSBT-DE Dspl of accessibility German file ver Detail To display the version of German language file for Accessibility application. Use Case When upgrading the firmware Adj/Set/Operate Method N/A (Display only) Display/Adj/Set Range...
Page 549
8. Service Mode COPIER (Service mode for printer) > DISPLAY (State display mode) > VERSION ACSBT-FI Dspl of accessibility Finnish file ver Detail To display the version of Finnish language file for Accessibility application. Use Case When upgrading the firmware Adj/Set/Operate Method N/A (Display only) Display/Adj/Set Range...
Page 550
8. Service Mode COPIER (Service mode for printer) > DISPLAY (State display mode) > VERSION ACSBT-ID Dspl accessibility Indonesian file ver Detail To display the version of Indonesian language file for Accessibility application. Use Case When upgrading the firmware Adj/Set/Operate Method N/A (Display only) Display/Adj/Set Range 00.01 to 99.99...
Page 551
8. Service Mode COPIER (Service mode for printer) > DISPLAY (State display mode) > VERSION ACSBT-AR Dspl accessibility Arabic file ver Detail To display the version of Arabic language file for Accessibility application. Use Case When upgrading the firmware Adj/Set/Operate Method N/A (Display only) Display/Adj/Set Range 00.01 to 99.99...
Page 552
8. Service Mode COPIER (Service mode for printer) > DISPLAY (State display mode) > VERSION ERS-ZH Display of ERS Chinese file ver:smpl Detail To display the version of simplified Chinese language file for ERS application. Use Case When upgrading the firmware Adj/Set/Operate Method N/A (Display only) Display/Adj/Set Range...
Page 553
8. Service Mode COPIER (Service mode for printer) > DISPLAY (State display mode) > VERSION ERS-FI Display of ERS Finnish file version Detail To display the version of Finnish language file for ERS application. Use Case When upgrading the firmware Adj/Set/Operate Method N/A (Display only) Display/Adj/Set Range...
Page 554
8. Service Mode COPIER (Service mode for printer) > DISPLAY (State display mode) > VERSION ERS-SL Display of ERS Slovenian file version Detail To display the version of Slovenian language file for ERS application. Use Case When upgrading the firmware Adj/Set/Operate Method N/A (Display only) Display/Adj/Set Range...
Page 555
8. Service Mode COPIER (Service mode for printer) > DISPLAY (State display mode) > VERSION ERS-TK Display of ERS Turkish file version Detail To display the version of Turkish language file for ERS application. Use Case When upgrading the firmware Adj/Set/Operate Method N/A (Display only) Display/Adj/Set Range...
Page 556
8. Service Mode COPIER (Service mode for printer) > DISPLAY (State display mode) > VERSION Display of self diagnosis tool version Detail To display the version of self diagnosis tool. Use Case When upgrading the firmware Adj/Set/Operate Method N/A (Display only) Display/Adj/Set Range 00.01 to 99.99 LANG-TH...
Page 557
8. Service Mode COPIER (Service mode for printer) > DISPLAY (State display mode) > VERSION BOX-KO Display of BOX appli Korean file version Detail To display the version of Korean language file for BOX application (JAVA UI). Use Case When upgrading the firmware Adj/Set/Operate Method N/A (Display only) Display/Adj/Set Range...
Page 558
8. Service Mode COPIER (Service mode for printer) > DISPLAY (State display mode) > VERSION BOX-PL Display of BOX appli Polish file version Detail To display the version of Polish language file for BOX application (JAVA UI). Use Case When upgrading the firmware Adj/Set/Operate Method N/A (Display only) Display/Adj/Set Range...
Page 559
8. Service Mode COPIER (Service mode for printer) > DISPLAY (State display mode) > VERSION BOX-SK Display of BOX appli Slovak file version Detail To display the version of Slovak language file for BOX application (JAVA UI). Use Case When upgrading the firmware Adj/Set/Operate Method N/A (Display only) Display/Adj/Set Range...
Page 560
8. Service Mode COPIER (Service mode for printer) > DISPLAY (State display mode) > VERSION HOLD-ES Dspl of job hold Spanish file version Detail To display the Spanish language file version of job hold application (JAVA UI). Use Case When upgrading the firmware Adj/Set/Operate Method N/A (Display only) Display/Adj/Set Range...
Page 561
8. Service Mode COPIER (Service mode for printer) > DISPLAY (State display mode) > VERSION HOLD-HU Dspl of job hold Hungarian file version Detail To display the Hungarian language file version of job hold application (JAVA UI). Use Case When upgrading the firmware Adj/Set/Operate Method N/A (Display only) Display/Adj/Set Range...
Page 562
8. Service Mode COPIER (Service mode for printer) > DISPLAY (State display mode) > VERSION HOLD-BU Dspl of job hold Bulgarian file version Detail To display the Bulgarian language file version of job hold application (JAVA UI). Use Case When upgrading the firmware Adj/Set/Operate Method N/A (Display only) Display/Adj/Set Range...
Page 563
8. Service Mode COPIER (Service mode for printer) > DISPLAY (State display mode) > VERSION BOX-MS Dspl of BOX appli Malay file ver Detail To display the version of Malay language file for BOX application (JAVA UI). Use Case When upgrading the firmware Adj/Set/Operate Method N/A (Display only) Display/Adj/Set Range...
Page 564
8. Service Mode COPIER (Service mode for printer) > DISPLAY (State display mode) > VERSION RPTL-EL Dspl RUI Portal Greek file version Detail To display the version of Greek language file for "Remote UI: Portal". Use Case When upgrading the firmware Adj/Set/Operate Method N/A (Display only) Display/Adj/Set Range...
Page 565
8. Service Mode COPIER (Service mode for printer) > DISPLAY (State display mode) > VERSION RPTL-SL Dspl RUI Portal Slovenian file version Detail To display the version of Slovenian language file for "Remote UI: Portal". Use Case When upgrading the firmware Adj/Set/Operate Method N/A (Display only) Display/Adj/Set Range...
Page 566
8. Service Mode COPIER (Service mode for printer) > DISPLAY (State display mode) > VERSION RPTL-TH Dspl RUI Portal Thai file version Detail To display the version of Thai language file for "Remote UI: Portal". Use Case When upgrading the firmware Adj/Set/Operate Method N/A (Display only) Display/Adj/Set Range...
Page 567
8. Service Mode COPIER (Service mode for printer) > DISPLAY (State display mode) > VERSION PPA-CS Dspl of PPA appli Czech file version Detail To display the version of Czech language file for PPA application (JAVA UI). "--.--" is displayed when no file is found. Use Case When upgrading the firmware Adj/Set/Operate Method...
Page 568
8. Service Mode COPIER (Service mode for printer) > DISPLAY (State display mode) > VERSION PPA-EU Dspl of PPA appli Euskera file version Detail To display the version of Euskera language file for PPA application (JAVA UI). "--.--" is displayed when no file is found. Use Case When upgrading the firmware Adj/Set/Operate Method...
Page 569
8. Service Mode COPIER (Service mode for printer) > DISPLAY (State display mode) > VERSION PPA-IT Dspl of PPA appli Italian file version Detail To display the version of Italian language file for PPA application (JAVA UI). "--.--" is displayed when no file is found. Use Case When upgrading the firmware Adj/Set/Operate Method...
Page 570
8. Service Mode COPIER (Service mode for printer) > DISPLAY (State display mode) > VERSION PPA-PT Dspl PPA appli Portuguese file version Detail To display the version of Portuguese language file for PPA application (JAVA UI). "--.--" is displayed when no file is found. Use Case When upgrading the firmware Adj/Set/Operate Method...
Page 571
8. Service Mode COPIER (Service mode for printer) > DISPLAY (State display mode) > VERSION PPA-TH Display of PPA appli Thai file version Detail To display the version of Thai language file for PPA application (JAVA UI). "--.--" is displayed when no file is found. Use Case When upgrading the firmware Adj/Set/Operate Method...
Page 572
8. Service Mode COPIER (Service mode for printer) > DISPLAY (State display mode) > VERSION DEA-BU Dspl mobile appli Bulgarian file version Detail To display the version of Bulgarian language file for mobile application (JAVA UI). "--.--" is displayed when no file is found. Use Case When upgrading the firmware Adj/Set/Operate Method...
Page 573
8. Service Mode COPIER (Service mode for printer) > DISPLAY (State display mode) > VERSION DEA-ES Dspl mobile appli Spanish file version Detail To display the version of Spanish language file for mobile application (JAVA UI). "--.--" is displayed when no file is found. Use Case When upgrading the firmware Adj/Set/Operate Method...
Page 574
8. Service Mode COPIER (Service mode for printer) > DISPLAY (State display mode) > VERSION DEA-ID Dspl of mobile appli Indonesian file ver Detail To display the version of Indonesian language file for mobile application (JAVA UI). "--.--" is displayed when no file is found. Use Case When upgrading the firmware Adj/Set/Operate Method...
Page 575
8. Service Mode COPIER (Service mode for printer) > DISPLAY (State display mode) > VERSION DEA-PT Dspl of mobile appli Portuguese file ver Detail To display the version of Portuguese language file for mobile application (JAVA UI). "--.--" is displayed when no file is found. Use Case When upgrading the firmware Adj/Set/Operate Method...
Page 576
8. Service Mode COPIER (Service mode for printer) > DISPLAY (State display mode) > VERSION DEA-TK Dspl mobile appli Turkish file version Detail To display the version of Turkish language file for mobile application (JAVA UI). "--.--" is displayed when no file is found. Use Case When upgrading the firmware Adj/Set/Operate Method...
Page 577
8. Service Mode COPIER (Service mode for printer) > DISPLAY (State display mode) > VERSION SYSMO-CR Dspl status mon appli Croatian file ver Detail To display the version of Croatian language file for status monitor application (JAVA UI). Use Case When upgrading the firmware Adj/Set/Operate Method N/A (Display only)
Page 578
8. Service Mode COPIER (Service mode for printer) > DISPLAY (State display mode) > VERSION SYSMO-ET Dspl status mon appli Estonian file ver Detail To display the version of Estonian language file for status monitor application (JAVA UI). Use Case When upgrading the firmware Adj/Set/Operate Method N/A (Display only)
Page 579
8. Service Mode COPIER (Service mode for printer) > DISPLAY (State display mode) > VERSION SYSMO-ID Dspl sta mon appli Indonesian file ver Detail To display the version of Indonesian language file for status monitor application (JAVA UI). Use Case When upgrading the firmware Adj/Set/Operate Method N/A (Display only)
Page 580
8. Service Mode COPIER (Service mode for printer) > DISPLAY (State display mode) > VERSION SYSMO-PL Dspl status mon appli Polish file ver Detail To display the version of Polish language file for status monitor application (JAVA UI). Use Case When upgrading the firmware Adj/Set/Operate Method N/A (Display only)
Page 581
8. Service Mode COPIER (Service mode for printer) > DISPLAY (State display mode) > VERSION SYSMO-SV Dspl status mon appli Swedish file ver Detail To display the version of Swedish language file for status monitor application (JAVA UI). Use Case When upgrading the firmware Adj/Set/Operate Method N/A (Display only)
Page 582
8. Service Mode COPIER (Service mode for printer) > DISPLAY (State display mode) > VERSION ACSBT-LT Dspl accessibility Lithuanian file ver Detail To display the version of Lithuanian language file for Accessibility application. Use Case When upgrading the firmware Adj/Set/Operate Method N/A (Display only) Display/Adj/Set Range 00.01 to 99.99...
Page 583
8. Service Mode COPIER (Service mode for printer) > DISPLAY (State display mode) > VERSION CSTMN-LT Dspl of quick menu Lithuanian file ver Detail To display the version of Lithuanian language file for Quick Menu application. Use Case When upgrading the firmware Adj/Set/Operate Method N/A (Display only) Display/Adj/Set Range...
Page 584
8. Service Mode COPIER (Service mode for printer) > DISPLAY (State display mode) > VERSION HOLD-HE Dspl of job hold Hebrew file version Detail To display the version of Hebrew language file for job hold application (JAVA UI). Use Case When upgrading the firmware Adj/Set/Operate Method N/A (Display only)
Page 585
8. Service Mode COPIER (Service mode for printer) > DISPLAY (State display mode) > VERSION PPA-HE Display of PPA appli Hebrew file version Detail To display the version of Hebrew language file for PPA application (JAVA UI). "--.--" is displayed when no file is found. Use Case When upgrading the firmware Adj/Set/Operate Method...
Page 586
8. Service Mode COPIER (Service mode for printer) > DISPLAY (State display mode) > VERSION SYSMO-LT Dspl status mon app Lithuanian file ver Detail To display the version of Lithuanian language file for status monitor application (JAVA UI). Use Case When upgrading the firmware Adj/Set/Operate Method N/A (Display only)
Page 587
8. Service Mode COPIER (Service mode for printer) > DISPLAY (State display mode) > ACC-STS CARD Dspl of connection state of Card Reader Detail To display the connecting state of Card Reader. Use Case When checking the connection between the machine and the Card Reader Adj/Set/Operate Method N/A (Display only) Display/Adj/Set Range...
Page 588
8. Service Mode ■ ANALOG COPIER (Service mode for printer) > DISPLAY (State display mode) > ANALOG TEMP Display of outside temperature Detail To display the temperature outside the machine. This is measured by the Environment Sensor 2 that detects the outside air. Use Case When checking the temperature outside the machine Adj/Set/Operate Method...
Page 589
8. Service Mode COPIER (Service mode for printer) > DISPLAY (State display mode) > ANALOG FIX-E2 Dspl Fixing Heater (Sub) front edge temp Detail To display the front edge temperature of the Fixing Heater (Sub) detected by the Sub Thermistor (Front).
Page 590
8. Service Mode COPIER (Service mode for printer) > DISPLAY (State display mode) > HV-STS 1ATVC-M Dspl M-clr prmry trns ATVC base voltage Detail To display the base voltage Vb derived from primary transfer ATVC control for M-color. As Vb is closer to 3500, the Primary Transfer Roller is closer to the end of life, so image failure (leopard pattern image or mottled image due to poor transfer) is likely to occur.
Page 591
8. Service Mode COPIER (Service mode for printer) > DISPLAY (State display mode) > HV-STS 2ATVC Dspl secondary transfer ATVC tgt current Detail To display the decuple value of the voltage flown to the Secondary Transfer Outer Roller derived from the secondary transfer ATVC control. If there is no problem in the result of the control, 3 values are displayed in ascending order.
Page 592
8. Service Mode ■ DPOT COPIER (Service mode for printer) > DISPLAY (State display mode) > DPOT 2TR-PPR For R&D 2TR-BASE For R&D 1TR-DC-Y For R&D 1TR-DC-M For R&D 1TR-DC-C For R&D 1TR-DC-K For R&D LPWR-Y For R&D LPWR-M For R&D LPWR-C For R&D LPWR-K...
Page 593
8. Service Mode COPIER (Service mode for printer) > DISPLAY (State display mode) > DENS DENS-K Display of Bk developer density TD ratio Detail To display TD ratio of Bk-color developer density in % (percentage). Use Case When analyzing the cause of image failure (density failure, fogging) and occurrence of E020 Adj/Set/Operate Method N/A (Display only) Display/Adj/Set Range...
Page 594
8. Service Mode COPIER (Service mode for printer) > DISPLAY (State display mode) > DENS D-M-TRGT Dspl of ATR ctrl M patch target density Detail To display the target density for M patch image created by ATR control. Use Case When analyzing the cause of a problem Adj/Set/Operate Method N/A (Display only)
Page 595
8. Service Mode COPIER (Service mode for printer) > DISPLAY (State display mode) > DENS DEV-DC-M Dspl of developing DC voltage (M) Detail To display the latest M developing DC voltage Vdc. Use Case - When image failure occurs due to carrier adherence - When fogging appears - When fogging is deteriorated Adj/Set/Operate Method...
Page 596
8. Service Mode COPIER (Service mode for printer) > DISPLAY (State display mode) > DENS CHG-DC-M Dspl of primary charging DC voltage (M) Detail To display the latest primary charging DC voltage of M-color. Use Case When low density or fogging occurs Adj/Set/Operate Method N/A (Display only) Display/Adj/Set Range...
Page 597
8. Service Mode COPIER (Service mode for printer) > DISPLAY (State display mode) > DENS P-D-P-C Dspl C/Bk (F) drk crrnt (Pwave):ATR ctrl Detail To display the C/Bk color dark current (P-wave) detected by the Registration Patch Sensor Unit (Front) at ATR control. At low density or fogging deterioration, use this mode to check whether there is a problem in the Patch Sensor.
Page 598
8. Service Mode COPIER (Service mode for printer) > DISPLAY (State display mode) > DENS P-D-S-Y Dspl of ATR ctrl Y dark current (S-wave) Detail To display the Y/M color dark current (S-wave) detected by the Registration Patch Sensor Unit (Rear) at ATR control.
Page 599
8. Service Mode COPIER (Service mode for printer) > DISPLAY (State display mode) > DENS CONT-K Dspl ATR Sensor (Bk) control voltage Detail To display the density detection control voltage of the ATR Sensor (Bk). Use Case When checking before clearing RAM data Adj/Set/Operate Method N/A (Display only) Display/Adj/Set Range...
Page 600
8. Service Mode COPIER (Service mode for printer) > DISPLAY (State display mode) > MISC LPOWER-M Display of laser power (M) Detail To display the M laser power at the latest output. Use Case When analyzing the cause of image failure (low density, ghost, etc.) Adj/Set/Operate Method N/A (Display only) Display/Adj/Set Range...
Page 601
8. Service Mode ■ HT-C COPIER (Service mode for printer) > DISPLAY (State display mode) > HT-C TGT-A-Y Dspl ARCDAT screen A Y-color target VL Detail To display the Y-patch target value of screen A in ARCDAT control. When hue variation occurs and the displayed value is not in the tolerable range, execute the auto gradation adjustment (reset the target value).
Page 602
8. Service Mode COPIER (Service mode for printer) > DISPLAY (State display mode) > HT-C TGT-B-M Dspl ARCDAT screen B M-color target VL Detail To display the M-patch target value of screen B in ARCDAT control. When hue variation occurs and the displayed value is not in the tolerable range, execute the auto gradation adjustment (reset the target value).
Page 603
8. Service Mode COPIER (Service mode for printer) > DISPLAY (State display mode) > HT-C TGT-C-K Dspl of ARCDAT screen C Bk-clr target VL Detail To display the Bk-patch target value of screen C in ARCDAT control. When hue variation occurs and the displayed value is not in the tolerable range, execute the auto gradation adjustment (reset the target value).
Page 605
8. Service Mode COPIER (Service mode for printer) > DISPLAY (State display mode) > HT-C SGL-B-Y2 For R&D SGL-B-M2 For R&D SGL-B-C2 For R&D SGL-B-K2 For R&D SGL-C-Y2 For R&D SGL-C-M2 For R&D SGL-C-C2 For R&D SGL-C-K2 For R&D This item is not used because it is intended for R&D. The I/O information can be found in service mode >...
Page 606
8. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > ADJ-XY ADJ-S Adjustment of Reader shading position Detail To adjust the Scanner Unit (Front) position in feed direction when reading the White Plate on the left edge of the Copyboard Glass. When replacing the Scanner Unit, execute RDSHDPOS and write the value of this item in the service label.
Page 607
8. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > ADJ-XY ADJ-X-MG Fine adj img ratio: book mode, vert scan Detail To make a fine adjustment of image magnification ratio in vertical scanning direction at copyboard reading. As the value is changed by 1, the image magnification ratio is changed by 0.01%.
Page 608
8. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > CCD W-PLT-Y Stdrd White Plt white lvl data (Y) entry Detail To enter the white level data (Y) for the Standard White Plate. When clearing the Reader-related RAM data/replacing the SATA Flash PCB/replacing the Copyboard Glass, enter the value of barcode label which is affixed on the glass.
Page 609
8. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > CCD 100-GB GB clr displc correct: front, vert scan Detail To correct the color displacement between G and B lines in vertical scanning direction due to the Scanner Unit (Front).
Page 610
8. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > CCD DFTAR-R Enter shading target VL (R): front, 1st Detail To enter the shading target value of Red on the front side at the first reading position at DADF stream reading.
Page 611
8. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > CCD DFTAR2-R Enter shading target VL (R): front, 2nd Detail To enter the shading target value of Red on the front side at the second reading position at DADF stream reading.
Page 612
8. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > CCD MTF2-M1 MTF value 1 entry:DADF, front, horz scan Detail To enter the setting value 1 for calculating MTF filter coefficient in horizontal scanning direction on the front side at DADF stream reading. When clearing the Reader-related RAM data/replacing the SATA Flash PCB, enter the value of the service label on the reader.
Page 613
8. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > CCD MTF2-M4 MTF value 4 entry:DADF, front, horz scan Detail To enter the setting value 4 for calculating MTF filter coefficient in horizontal scanning direction on the front side at DADF stream reading. When clearing the Reader-related RAM data/replacing the SATA Flash PCB, enter the value of the service label on the reader.
Page 614
8. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > CCD MTF2-M7 MTF value 7 entry:DADF, front, horz scan Detail To enter the setting value 7 for calculating MTF filter coefficient in horizontal scanning direction on the front side at DADF stream reading. When clearing the Reader-related RAM data/replacing the SATA Flash PCB, enter the value of the service label on the reader.
Page 615
8. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > CCD MTF2-S1 MTF value 1 entry:DADF, front, vert scan Detail To enter the setting value 1 for calculating MTF filter coefficient in vertical scanning direction on the front side at DADF stream reading. When clearing the Reader-related RAM data/replacing the SATA Flash PCB, enter the value of the service label on the reader.
Page 616
8. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > CCD MTF2-S4 MTF value 4 entry:DADF, front, vert scan Detail To enter the setting value 4 for calculating MTF filter coefficient in vertical scanning direction on the front side at DADF stream reading. When clearing the Reader-related RAM data/replacing the SATA Flash PCB, enter the value of the service label on the reader.
Page 617
8. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > CCD MTF2-S7 MTF value 7 entry:DADF, front, vert scan Detail To enter the setting value 7 for calculating MTF filter coefficient in vertical scanning direction on the front side at DADF stream reading. When clearing the Reader-related RAM data/replacing the SATA Flash PCB, enter the value of the service label on the reader.
Page 618
8. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > CCD 100DF2GB GB clr displc correct: back, vert scan Detail To correct the color displacement between G and B lines in vertical scanning direction due to the Scanner Unit (Back).
Page 619
8. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > CCD DFCH2R10 Complex chart No.10 data (R) entry:front Detail To derive the front/back side linearity, enter the Red data on the front side of No.10 image in DADF complex chart.
Page 620
8. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > CCD DFCH2G10 Complex chart No.10 data (G) entry:front Detail To derive the front/back side linearity, enter the Green data on the front side of No.10 image in DADF complex chart.
Page 621
8. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > CCD MTF-M3 MTF value 3 entry: Copyboard, horz scan Detail To enter the setting value 3 for calculating MTF filter coefficient in horizontal scanning direction at copyboard reading. When clearing the Reader-related RAM data/replacing the SATA Flash PCB, enter the value of the service label on the reader.
Page 622
8. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > CCD MTF-M6 MTF value 6 entry: Copyboard, horz scan Detail To enter the setting value 6 for calculating MTF filter coefficient in horizontal scanning direction at copyboard reading. When clearing the Reader-related RAM data/replacing the SATA Flash PCB, enter the value of the service label on the reader.
Page 623
8. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > CCD MTF-M9 MTF value 9 entry: Copyboard, horz scan Detail To enter the setting value 9 for calculating MTF filter coefficient in horizontal scanning direction at copyboard reading. When clearing the Reader-related RAM data/replacing the SATA Flash PCB, enter the value of the service label on the reader.
Page 624
8. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > CCD MTF-S3 MTF value 3 entry: Copyboard, vert scan Detail To enter the setting value 3 for calculating MTF filter coefficient in vertical scanning direction at copyboard reading. When clearing the Reader-related RAM data/replacing the SATA Flash PCB, enter the value of the service label on the reader.
Page 625
8. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > CCD MTF-S6 MTF value 6 entry: Copyboard, vert scan Detail To enter the setting value 6 for calculating MTF filter coefficient in vertical scanning direction at copyboard reading. When clearing the Reader-related RAM data/replacing the SATA Flash PCB, enter the value of the service label on the reader.
Page 626
8. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > CCD MTF-S9 MTF value 9 entry: Copyboard, vert scan Detail To enter the setting value 9 for calculating MTF filter coefficient in vertical scanning direction at copyboard reading. When clearing the Reader-related RAM data/replacing the SATA Flash PCB, enter the value of the service label on the reader.
Page 627
8. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > CCD DFCH-B10 Complex chart No.10 data (B) entry: back Detail To derive the front/back side linearity, enter the Blue data on the back side of No.10 image in DADF complex chart.
Page 628
8. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > CCD MTF3-M2 MTF value 2 entry: DADF, back, horz scan Detail To enter the setting value 2 for calculating MTF filter coefficient in horizontal scanning direction on the back side at DADF stream reading.
Page 629
8. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > CCD MTF3-M6 MTF value 6 entry: DADF, back, horz scan Detail To enter the setting value 6 for calculating MTF filter coefficient in horizontal scanning direction on the back side at DADF stream reading.
Page 630
8. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > CCD MTF3-S1 MTF value 1 entry: DADF, back, vert scan Detail To enter the setting value 1 for calculating MTF filter coefficient in vertical scanning direction on the back side at DADF stream reading.
Page 631
8. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > CCD MTF3-S5 MTF value 5 entry: DADF, back, vert scan Detail To enter the setting value 5 for calculating MTF filter coefficient in vertical scanning direction on the back side at DADF stream reading.
Page 632
8. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > CCD MTF3-S9 MTF value 9 entry: DADF, back, vert scan Detail To enter the setting value 9 for calculating MTF filter coefficient in vertical scanning direction on the back side at DADF stream reading.
Page 633
8. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > CCD DFTBK-R Enter shading target VL (R): back side Detail To enter the shading target value of Red on the back side at DADF stream reading. When clearing the Reader-related RAM data/replacing the SATA Flash PCB, enter the value of the service label on the reader.
Page 634
8. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > CCD DFTAR3-B Enter shading target VL (B): front, 3rd Detail To enter the shading target value of Blue on the front side at the third reading position at DADF stream reading.
Page 635
8. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > CCD OFST-CL3 Adj CIS-ch3 offset:front,clr mode,300dpi Detail To adjust the offset value (black level) of the Scanner Unit (Front) on channel 3 in color mode with 300 dpi. The value is updated by executing CL-AGC.
Page 636
8. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > CCD OFST2CL2 Adj CIS-ch2 offset:front,clr mode,600dpi Detail To adjust the offset value (black level) of the Scanner Unit (Front) on channel 2 in color mode with 600 dpi. The value is updated by executing CL-AGC.
Page 637
8. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > CCD GAIN2CL0 Adj CIS gain level:front,clr mode,600dpi Detail To adjust the detection level (gain level) of the Scanner Unit (Front) in color mode with 600 dpi. The value is updated by executing CL-AGC. Use Case - When clearing the Reader-related RAM data/replacing the SATA Flash PCB - When replacing the Scanner Unit (Front)
Page 638
8. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > CCD OFST3CL0 Adj CIS-ch0 offset: back,clr mode,300dpi Detail To adjust the offset value (black level) of the Scanner Unit (Back) on channel 0 in color mode with 300 dpi.
Page 639
8. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > CCD OFST3CL5 Adj CIS-ch5 offset: back,clr mode,300dpi Detail To adjust the offset value (black level) of the Scanner Unit (Back) on channel 5 in color mode with 300 dpi.
Page 640
8. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > CCD OFST4CL4 Adj CIS-ch4 offset: back,clr mode,600dpi Detail To adjust the offset value (black level) of the Scanner Unit (Back) on channel 4 in color mode with 600 dpi.
Page 641
8. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > CCD LED3CL2 Adj sec lgt src lgt time:back,clr,300dpi Detail To adjust the lighting time of the LED which is the secondary light source of the Scanner Unit (Back) in color mode with 300 dpi.
Page 642
8. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > IMG-REG REG-H-C Ruf adj C-clr wrt start pstn:horz scan Detail To adjust the write start position of C-color image in the horizontal scanning direction in increments of 1 pixel. Use Case When C-color displacement in the horizontal scanning direction occurs Adj/Set/Operate Method...
Page 643
8. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > IMG-REG REG-HS-K Adj Bk-color write start pstn: horz scan Detail To adjust the write start position of black color image in the horizontal scanning direction in smaller increments than 1 pixel.
Page 644
8. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > IMG-REG REG-H-M Ruf adj M-clr wrt start pstn:horz scan Detail To adjust the write start position of M-color image in the horizontal scanning direction in increments of 1 pixel. Use Case When M-color displacement in the horizontal scanning direction occurs Adj/Set/Operate Method...
Page 645
8. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > IMG-REG MAG-V Adj of stdrd magnifictn ratio: vert scan Detail To adjust the standard magnification ratio in the vertical scanning direction by changing the Scanner Motor speed. As the value is changed by 1, the magnification ratio is changed by 0.1%.
Page 646
8. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > IMG-REG BEND-K Bk-clr laser distortion crrct:vert scan Detail To correct distortion of Bk-color laser in vertical scanning direction. (Digital registration) As the value is incremented by 1, degree of distortion is changed by 1 micro m with reference to Y-color.
Page 647
8. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > IMG-REG LSR-V-K1 Adj Bk wrt start pstn:vert scan, 1st sht Detail To adjust the write start position of Bk-color image in vertical scanning direction when color displacement occurs only with the image on the 1st sheet. As the value is changed by 1, Bk-color image moves by 1 pixel.
Page 648
8. Service Mode ■ DENS COPIER (Service mode for printer) > ADJUST (Adjustment mode) > DENS HLMT-PTY Adj ATR Sensor (Y) dens crrct upr limit Detail To adjust the upper limit of the target density correction (lower limit of TD ratio) of the ATR Sensor (Y).
Page 649
8. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > DENS LLMT-PTY Adj ATR Sensor (Y)dens crrct lowr limit Detail To adjust the lower limit of the target density correction (upper limit of TD ratio) of the ATR Sensor (Y).
Page 650
8. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > DENS T-SPLY-Y Adjustment of Y toner supply amount Detail To adjust the offset value of Y toner supply amount. When replacing the DC Controller PCB/clearing RAM data, enter the value of service label. Use Case When E020 occurs frequently Adj/Set/Operate Method...
Page 651
8. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > DENS DMAX-Y Adj D-max ctrl Y-color dens target VL Detail An image failure might occur because the density target value of the D-max control becomes out of the setting table due to environment change. Adjust the offset of the yellow density target value of D-max control.
Page 652
8. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > DENS P-TG-M Adj of ATR control M-color target value Detail To adjust the offset of the ATR patch target value for M. When the target value determined upon initialization is changed, density and the TD ratio are also changed.
Page 653
8. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > DENS DMAX-K Adj D-max ctrl Bk-color dens target VL Detail An image failure might occur because the density target value of the D-max control becomes out of the setting table due to environment change. Adjust the offset of the black density target value of D-max control.
Page 654
8. Service Mode ■ BLANK COPIER (Service mode for printer) > ADJUST (Adjustment mode) > BLANK BLANK-T Adjustment of leading edge margin Detail To adjust the margin on the leading edge of paper. As the value is incremented by 1, the margin is increased toward the center of the paper by 1 pixel (0.0423 mm).
Page 655
8. Service Mode ■ V-CONT COPIER (Service mode for printer) > ADJUST (Adjustment mode) > V-CONT VCONT-Y Adj of Y-color contrast potential Detail To adjust the contrast potential for Y. As the value is incremented by 1, the contrast potential changes by 10V. +: Image becomes darker.
Page 656
8. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > V-CONT VCONT-C Adj of C-color contrast potential Detail To adjust the contrast potential for C. As the value is incremented by 1, the contrast potential changes by 10V. +: Image becomes darker.
Page 657
8. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > V-CONT VBACK-Y Adj Y-clr fog remov potntl:pln/rcycl 1,2 Detail To adjust the offset of the fogging removal potential Vback for Y-color when printing plain paper 1, 2/recycled paper 1, 2 (which paper width is A4 or larger). As the value is incremented by 1, the potential changes by 5 V.
Page 658
8. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > V-CONT VBACK-C Adj C-clr fog remov potntl:pln/rcycl 1,2 Detail To adjust the offset of the fogging removal potential Vback for C-color when printing plain paper 1, 2/recycled paper 1, 2 (which paper width is A4 or larger). As the value is incremented by 1, the potential changes by 5 V.
Page 659
8. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > V-CONT VBACK2-Y Adj Y fog remov potntl: pln/rcycl 3, etc Detail To adjust the offset of the fogging removal potential Vback for Y-color when printing plain paper 1, 2/recycled paper 1, 2 (which paper width is smaller than A4), plain paper 3, or recycled paper +: Fogging is alleviated, but white/black spots are increased due to carrier adherence.
Page 660
8. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > V-CONT VBACK2-C Adj C fog remov potntl: pln/rcycl 3, etc Detail To adjust the offset of the fogging removal potential Vback for C-color when printing plain paper 1, 2/recycled paper 1, 2 (which paper width is smaller than A4), plain paper 3, or recycled paper +: Fogging is alleviated, but white/black spots are increased due to carrier adherence.
Page 661
8. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > V-CONT VBACK3-Y Adj Y fog remov potntl:excpt pln, rcycl Detail To adjust the offset of the fogging removal potential Vback for Y-color when printing paper other than plain paper 1, 2, 3/recycled paper 1, 2, 3. +: Fogging is alleviated, but white/black spots are increased due to carrier adherence.
Page 662
8. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > V-CONT VBACK3-C Adj C fog remov potntl:excpt pln, rcycl Detail To adjust the offset of the fogging removal potential Vback for C-color when printing paper other than plain paper 1, 2, 3/recycled paper 1, 2, 3. +: Fogging is alleviated, but white/black spots are increased due to carrier adherence.
Page 663
8. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > PASCAL OFST-P-M M density adj at test print reading Detail To adjust the offset of M-color test print reading signal at auto gradation adjustment (full adjustment). When clearing the Reader-related RAM data/replacing the SATA Flash PCB, enter the value of the service label on the reader.
Page 664
8. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > COLOR ADJ-M Adjustment of color balance for M-color Detail To adjust the default value of the color balance for M-color when the density of M-color varies between devices. As the value is larger, the image gets darker.
Page 665
8. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > COLOR OFST-M Adj M-clr brit area dens&color balance Detail To adjust the bright area density and color balance of M-color. As the value is larger, the image gets darker. Decrease the value when the background cannot be read correctly because the density of a document is dark and increase the value when the density of a document is light.
Page 666
8. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > COLOR LD-OFS-Y Adj Y low dens area clr balance: copy Detail To adjust the color balance of the low density area of Y-color for copy operation. As the value is larger, the image gets darker. A value obtained by adding the value adjusted in [Fine Adjust Density] in the main menu to the setting value of this item is applied as the actual density value.
Page 667
8. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > COLOR LD-OFS-C Adj C low dens area clr balance: copy Detail To adjust the color balance of the low density area of C-color for copy operation. As the value is larger, the image gets darker. A value obtained by adding the value adjusted in [Fine Adjust Density] in the main menu to the setting value of this item is applied as the actual density value.
Page 668
8. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > COLOR MD-OFS-Y Adj Y mid dens area clr balance: copy Detail To adjust the color balance of the medium density area of Y-color for copy operation. As the value is larger, the image gets darker. A value obtained by adding the value adjusted in [Fine Adjust Density] in the main menu to the setting value of this item is applied as the actual density value.
Page 669
8. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > COLOR MD-OFS-C Adj C mid dens area clr balance: copy Detail To adjust the color balance of the medium density area of C-color for copy operation. As the value is larger, the image gets darker. A value obtained by adding the value adjusted in [Fine Adjust Density] in the main menu to the setting value of this item is applied as the actual density value.
Page 670
8. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > COLOR HD-OFS-Y Adj Y hi dens area clr balance: copy Detail To adjust the color balance of the high density area of Y-color for copy operation. As the value is larger, the image gets darker. A value obtained by adding the value adjusted in [Fine Adjust Density] in the main menu to the setting value of this item is applied as the actual density value.
Page 671
8. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > COLOR HD-OFS-C Adj C hi dens area clr balance: copy Detail To adjust the color balance of the high density area of C-color for copy operation. As the value is larger, the image gets darker. A value obtained by adding the value adjusted in [Fine Adjust Density] in the main menu to the setting value of this item is applied as the actual density value.
Page 672
8. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > COLOR PL-OFS-Y Adj Y-clr low dens area clr balance: PDL Detail To adjust the color balance of the low density area of Y-color at PDL print. As the value is larger, the image gets darker. In case of data generated by the printer driver and stored in Mail Box, a value obtained by adding the value adjusted in [Fine Adjust Density] in [Access Stored Files] to the setting value of this item is applied as the actual density value.
Page 673
8. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > COLOR PL-OFS-K Adj Bk-clr low dens area clr balance:PDL Detail To adjust the color balance of the low density area of Bk-color at PDL print. As the value is larger, the image gets darker. In case of data generated by the printer driver and stored in Mail Box, a value obtained by adding the value adjusted in [Fine Adjust Density] in [Access Stored Files] to the setting value of this item is applied as the actual density value.
Page 674
8. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > COLOR PM-OFS-C Adj C-clr mid dens area clr balance: PDL Detail To adjust the color balance of the medium density area of C-color at PDL print. As the value is larger, the image gets darker. In case of data generated by the printer driver and stored in Mail Box, a value obtained by adding the value adjusted in [Fine Adjust Density] in [Access Stored Files] to the setting value of this item is applied as the actual density value.
Page 675
8. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > COLOR PH-OFS-M Adj M-clr hi dens area clr balance: PDL Detail To adjust the color balance of the high density area of M-color at PDL print. As the value is larger, the image gets darker. In case of data generated by the printer driver and stored in Mail Box, a value obtained by adding the value adjusted in [Fine Adjust Density] in [Access Stored Files] to the setting value of this item is applied as the actual density value.
Page 676
8. Service Mode ■ HV-TR COPIER (Service mode for printer) > ADJUST (Adjustment mode) > HV-TR 1TR-TGY Y pry trn ATVC tgt crrnt:pln/rcycl1,2 Detail To adjust the offset of the target current value for Y-color upon primary transfer ATVC control for plain paper 1, 2/recycled paper 1, 2 (which paper width is A4 or larger).
Page 677
8. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > HV-TR 1TR-TGC C pry trn ATVC tgt crrnt:pln/rcycl1,2 Detail To adjust the offset of the target current value for C-color upon primary transfer ATVC control for plain paper 1, 2/recycled paper 1, 2 (which paper width is A4 or larger). Increase the value when spots, mottled image, or image failure due to insufficient transfer current occurs.
Page 678
8. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > HV-TR 2TR-OFF Uniform adj sec trn ATVC ppr allot voltg Detail To uniformly adjust paper allotted voltage in secondary transfer ATVC control regardless of paper type, 1st/2nd side or environment. When transfer failure occurs on an image, increase/decrease the value in the -30 to 30 (-900 to 900 V) range in increments of 10 (30 V).
Page 679
8. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > HV-TR 1TR-TGC2 Adj C pry trns ATVC tgt crrnt: other ppr Detail To adjust the offset of the target current value for C-color upon primary transfer ATVC control for other types of papers.
Page 680
8. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > HV-TR 1TR-TGY3 Adj Y pry trn ATVC tgt crrnt:pln/rcycl 3 Detail To adjust the offset of the target current value for Y-color upon primary transfer ATVC control for plain paper 1, 2/recycled paper 1, 2 (which paper width is smaller than A4), plain paper 3, or recycled paper 3.
Page 681
8. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > HV-TR 1TR-TGC3 Adj C pry trn ATVC tgt crrnt:pln/rcycl 3 Detail To adjust the offset of the target current value for C-color upon primary transfer ATVC control for plain paper 1, 2/recycled paper 1, 2 (which paper width is smaller than A4), plain paper 3, or recycled paper 3.
Page 682
8. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > HV-TR 1TR-TK42 Bk-c pry trns ATVC tgt crrnt: other ppr Detail To adjust the offset of the target current value for Bk-color (in full color mode) upon primary transfer ATVC control for other types of papers.
Page 683
8. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > HV-TR 2TR-N1-2 Sec trn ATVC ctrl ppr allot V: pln1 2nd Detail To adjust the paper allotted voltage applied to the 2nd side of plain paper 1 at secondary transfer ATVC control.
Page 684
8. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > HV-TR 2TR-N3-2 Sec trn ATVC ctrl ppr allot V: pln3 2nd Detail To adjust the paper allotted voltage applied to the 2nd side of plain paper 3 at secondary transfer ATVC control.
Page 685
8. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > HV-TR 2TR-R2-2 Sec trn ATVC ctrl ppr allot V:rcycl2 2nd Detail To adjust the paper allotted voltage applied to the 2nd side of recycled paper 2 at secondary transfer ATVC control.
Page 686
8. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > HV-TR 2TR-H1-2 Sec trn ATVC ctrl ppr allot V: hvy1 2nd Detail To adjust the paper allotted voltage applied to the 2nd side of heavy paper 1 at secondary transfer ATVC control.
Page 687
8. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > HV-TR 2TR-H3-2 Sec trn ATVC ppr allot V: heavy 4/5, 2nd Detail To adjust the paper allotted voltage applied to the 2nd side of heavy paper 4/5 at secondary transfer ATVC control.
Page 688
8. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > HV-TR 2TR-LA-1 Sec trn ATVC ctrl ppr allot V: label 1st Detail To adjust the paper allotted voltage applied to the 1st side of label paper at secondary transfer ATVC control.
Page 689
8. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > HV-TR 2TR-B-1 Sec trn ATVC ctrl ppr allot V: bond 1st Detail To adjust the paper allotted voltage applied to the 1st side of bond paper at secondary transfer ATVC control.
Page 690
8. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > HV-TR 2TR-EN-1 Sec trn ATVC ctrl ppr allot V: envlp 1st Detail To adjust the paper allotted voltage applied to the 1st side of envelope at secondary transfer ATVC control.
Page 691
8. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > HV-TR T2TR-N1 Adj of lead edge weak bias: pln ppr 1 Detail To adjust the offset of the leading edge weak bias for plain paper 1. Decrease the value if white spots occur. Increase the value if density on the leading edge of paper is low (transfer is weak).
Page 692
8. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > HV-TR T2TR-R1 Adj of lead edge weak bias: rcycl ppr 1 Detail To adjust the offset of the leading edge weak bias for recycled paper 1. Decrease the value if white spots occur. Increase the value if density on the leading edge of paper is low (transfer is weak).
Page 693
8. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > HV-TR T2TR-H1 Adj of lead edge weak bias: heavy ppr 1 Detail To adjust the offset of the leading edge weak bias for heavy paper 1. Decrease the value if white spots occur. Increase the value if density on the leading edge of paper is low (transfer is weak).
Page 694
8. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > HV-TR T2TR-P Adj of leading edge weak bias: postcard Detail To adjust the offset of the leading edge weak bias for postcard. Decrease the value if white spots occur. Increase the value if density on the leading edge of paper is low (transfer is weak).
Page 695
8. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > HV-TR 2TR-TH-2 Sec trn ATVC ctrl ppr allot V: thin 2nd Detail To adjust the paper allotted voltage applied to the 2nd side of thin paper at secondary transfer ATVC control.
Page 696
8. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > FEED-ADJ ADJ-C1 Cassette1 write start pstn in horz scan Detail To adjust the image write start position in the horizontal scanning direction when feeding paper from the Cassette 1. As the value is changed by 1, the left margin is changed by 0.1 mm.
Page 697
8. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > FEED-ADJ ADJ-C4 Cassette 4 write start pstn in horz scan Detail To adjust the image write start position in the horizontal scanning direction when feeding paper from the Cassette 4. As the value is incremented by 1, the margin on the left edge of paper is increased by 0.1 mm.
Page 698
8. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > FEED-ADJ ADJ-C2RE Write start pstn in horz scan:Cst2 2nd Detail To adjust the image write start position on the second side in the horizontal scanning direction when feeding paper from the Cassette 2. As the value is changed by 1, the left margin is changed by 0.1 mm.
Page 699
8. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > FEED-ADJ ADJ-MFRE Write start pstn in horz scan:MPTray 2nd Detail To adjust the image write start position on the second side in the horizontal scanning direction when feeding paper from the Multi-purpose Tray. As the value is changed by 1, the left margin is changed by 0.1 mm.
Page 700
8. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > FEED-ADJ LP-FEED1 Adj pre-registration arch amount: PS200 Detail To adjust the arch amount before registration at process speed of 200 mm/sec. As the value is changed by 1, the arch amount is changed by 0.1 mm. +: Increase -: Decrease The setting is applied in case of pickup from a cassette/Multi-purpose Tray and 1-sided/2-sided...
Page 701
8. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > FEED-ADJ REG-LEFT Adj of img write start pstn in horz scan Detail To adjust the image write start position in the horizontal scanning direction. As the value is incremented by 1, the margin on the left edge of paper is increased by 0.1 mm. +: Left margin becomes larger (An image moves to the right.) -: Left margin becomes smaller (An image moves to the left.) When replacing the DC Controller PCB/clearing RAM data, enter the value of service label.
Page 702
8. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > FEED-ADJ REG-MFH2 Adj ppr lead edge margin: heavy 4/5, MP Detail To adjust the leading edge margin of heavy paper 4/5 that is fed from the Multi-purpose Tray by changing the timing to turn ON the Registration Motor.
Page 703
8. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > FEED-ADJ REG-ENV Adj ppr lead edge margin: envelope, cst Detail To adjust the leading edge margin of envelope that is fed from a cassette by changing the timing to turn ON the Registration Motor.
Page 704
8. Service Mode ■ CST-ADJ COPIER (Service mode for printer) > ADJUST (Adjustment mode) > CST-ADJ CST-VLM1 Adj Cassette 1 level detect threshold VL Detail To adjust the timing to switch the scale indicating paper level in the Cassette 1 from "3" to "2". As the value is larger, switching of the level display becomes earlier.
Page 705
8. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > CST-ADJ CST-VLM3 Adj Cassette 3 level detect threshold VL Detail To adjust the timing to switch the scale indicating paper level in the Cassette 3 from "3" to "2". As the value is larger, switching of the level display becomes earlier.
Page 706
8. Service Mode ■ MISC COPIER (Service mode for printer) > ADJUST (Adjustment mode) > MISC SEG-ADJ Set criteria for text/photo: front side Detail To set the judgment level of text/photo original in Text/Photo/Map mode. As the value is increased, the original tends to be detected as a photo document, and as the value is decreased, the original tends to be detected as a text document.
Page 707
8. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > MISC ACS-EN2 Set ACS mode jdgmt area in DADF mode Detail To set the judgment area in ACS mode at DADF reading. As the greater value is set, the judgment area is widened. Use Case When adjusting the judgment area in ACS mode at DADF reading Adj/Set/Operate Method...
Page 708
8. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > MISC ACS-EN3 Set of ACS mode jdgmt area: back side Detail To set the judgment area in ACS mode (back side at duplex reading with 1 path). As the greater value is set, the judgment area is widened.
Page 709
8. Service Mode FUNCTION (Operation / inspection mode) ■ INSTALL COPIER (Service mode for printer) > FUNCTION (Operation / inspection mode) > INSTALL STRD-POS Scan position auto adj in DADF mode Detail To adjust the DADF scanning position automatically. Use Case At DADF installation/uninstallation Adj/Set/Operate Method 1) Close the DADF.
Page 710
8. Service Mode COPIER (Service mode for printer) > FUNCTION (Operation / inspection mode) > INSTALL RGW-PORT Set port number of Sales Co's server Detail To set the port number of the sales company's server to be used for Embedded-RDS. Use Case When using Embedded-RDS Adj/Set/Operate Method...
Page 711
8. Service Mode COPIER (Service mode for printer) > FUNCTION (Operation / inspection mode) > INSTALL CNT-DATE Set counter send start date to SC server Detail To set the year, month, date, hour and minute to send counter information to the sales company's server.
Page 712
8. Service Mode COPIER (Service mode for printer) > FUNCTION (Operation / inspection mode) > INSTALL RDSHDPOS Auto adj of Reader shading position Detail To automatically adjust the Scanner Unit (Front) position in feed direction when reading the White Plate on the left edge of the Copyboard Glass. The adjustment result is reflected to ADJ-S.
Page 713
8. Service Mode ■ CCD COPIER (Service mode for printer) > FUNCTION (Operation / inspection mode) > CCD DF-WLVL1 White level adj in book mode: color Detail To adjust the white level for copyboard scanning automatically by setting the paper which is usually used by the user on the Copyboard Glass.
Page 714
8. Service Mode COPIER (Service mode for printer) > FUNCTION (Operation / inspection mode) > CCD CL-AGC Adj Scan Unit white/black ref level: AGC Detail To adjust the black/white reference level of the Scanner Unit automatically (automatic gain control). To make the adjustment with both resolutions 300 dpi and 600 dpi. Use Case - When replacing the Copyboard Glass - When replacing the Scanner Unit...
Page 715
8. Service Mode ■ CLEANING COPIER (Service mode for printer) > FUNCTION (Operation / inspection mode) > CLEANING TBLT-CLN Toner ejection and ITB cleaning Detail To form a halftone band on the ITB and execute ITB cleaning. Deteriorated toner can be ejected, and soiling on the ITB can be removed. The same processing is performed by selecting the following: Settings/Registration>...
Page 716
8. Service Mode COPIER (Service mode for printer) > FUNCTION (Operation / inspection mode) > PANEL KEY-CHK Check of key entry Detail To check the key input on the Control Panel. Use Case When replacing the LCD Panel Adj/Set/Operate Method 1) Select the item and press the key on the Control Panel.
Page 717
8. Service Mode COPIER (Service mode for printer) > FUNCTION (Operation / inspection mode) > PART-CHK Specification of operation motor Detail To specify the motor to operate. Use Case When replacing the Motor/checking the operation Adj/Set/Operate Method Enter the value, and then press OK key. Caution - Do not operate the CL Drum Motor (M01) and the Bk Drum _ ITB Motor (M02) repeatedly.
Page 718
8. Service Mode ■ CLEAR COPIER (Service mode for printer) > FUNCTION (Operation / inspection mode) > CLEAR Clear of error code Detail To clear the specific error code. Use Case At error occurrence Adj/Set/Operate Method 1) Select the item, and then press OK key. 2) Turn OFF/ON the main power switch.
Page 719
8. Service Mode COPIER (Service mode for printer) > FUNCTION (Operation / inspection mode) > CLEAR CNT-MCON Clear of Main Controller service counter Detail To clear the service counter counted by the Main Controller PCB. Use Case When clearing the service counter counted by the Main Controller PCB Adj/Set/Operate Method Select the item, and then press OK key.
Page 720
8. Service Mode COPIER (Service mode for printer) > FUNCTION (Operation / inspection mode) > CLEAR ALARM Clear of alarm log Detail To clear alarm log. Use Case When clearing alarm log Adj/Set/Operate Method 1) Select the item, and then press OK key. 2) Turn OFF/ON the main power switch.
Page 721
8. Service Mode COPIER (Service mode for printer) > FUNCTION (Operation / inspection mode) > CLEAR USBM-CLR Initialize USB MEAP priority rgst info Detail To initialize the registered ID data retained in the OS field by calling the API provided by the OS. Use Case When a failure occurs in USB MEAP priority registration Adj/Set/Operate Method...
Page 722
4: A jar file and data of MEAP application which has been installed additionally Related Service Mode COPIER> FUNCTION> CLEAR> JV-CACHE Supplement/Memo MEAP applications bundled as standard: system application, built-in login application MEAP applications installed additionally: non-Canon-made login application, general application, etc. CUSTOM2 [For customization] ■ MISC-R COPIER (Service mode for printer) >...
Page 723
8. Service Mode ■ MISC-P COPIER (Service mode for printer) > FUNCTION (Operation / inspection mode) > MISC-P P-PRINT Output of service mode setting value Detail To print the service mode setting value. Use Case Before executing the CLEAR service mode, etc. Adj/Set/Operate Method Select the item, and then press OK key.
Page 724
8. Service Mode COPIER (Service mode for printer) > FUNCTION (Operation / inspection mode) > MISC-P PJH-P-1 Detail info of print job history:100 job Detail *Operation on this item is restricted by the setting of [Restrict Service Representation Access]. To print the print job history for the latest 100 jobs with detailed information. In the case of less than 100 jobs, the history of all print jobs is printed.
Page 725
8. Service Mode COPIER (Service mode for printer) > FUNCTION (Operation / inspection mode) > MISC-P TNRB-PRT Output of Toner Container ID report Detail To output the ID of the Toner Container in the form of a report. Text data is saved in HDD as a file (TNRB-PRT-RPT.TXT). Use Case When checking the ID of the Toner Container Adj/Set/Operate Method...
Page 726
8. Service Mode COPIER (Service mode for printer) > FUNCTION (Operation / inspection mode) > MISC-P PSCL-PRT Output grdtn/clr tone crrct log report Detail To output the execution log of auto gradation adjustment/auto correction color tone in the form of a report.
Page 727
8. Service Mode COPIER (Service mode for printer) > FUNCTION (Operation / inspection mode) > SYSTEM CHK-TYPE HD-CLEAR/HD-CHECK exe partition No. Detail To specify the partition number of the HDD to execute HD-CLEAR/HD-CHECK. Use Case When executing HD-CLEAR/HD-CHECK Adj/Set/Operate Method Enter the value, and then press OK key.
Page 728
8. Service Mode COPIER (Service mode for printer) > FUNCTION (Operation / inspection mode) > SYSTEM DSRAMRES Restore of DC Controller PCB SRAM Detail To restore the setting data which has been backed up in SRAM of the DC Controller PCB. Use Case When replacing the DC Controller PCB for troubleshooting at the time of trouble occurrence Adj/Set/Operate Method...
Page 729
8. Service Mode COPIER (Service mode for printer) > FUNCTION (Operation / inspection mode) > DBG-LOG LOG-TRIG Set of debug log storage condition Detail To set the conditions (timing, types, etc.) to automatically store the debug logs (stored as an archive file).
Page 730
SI: Slovenia, GR: Greece, EE: Estonia, RU: Russia, SK: Slovakia, RO: Romania, HR: Croatia, BG: Bulgaria, TR: Turkey, TH: Thailand, VN: Vietnam, AR: Argentina, IN: India YY: Language (Fixed; e.g. ja: Japanese) ZZ: Location (Fixed; e.g. 00: CANON) AA: Paper size configuration (00: AB configuration, 01: Inch configuration, 02: A configuration, 03: Inch/AB configuration) Default Value It differs according to the location.
Page 731
8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > FNC-SW INTROT-2 Set of auto adjustment execute interval Detail To set the paper interval to execute auto adjustment (D-max control, D-half control). As the value is incremented by 1, the paper interval is increased by 1 sheet. If a new Drum Unit whose number of fed sheets is 1000 or less is installed, the interval is 250 sheets at a maximum.
Page 732
8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > FNC-SW FXWRNLVL Set Fix Film life display threshold VL Detail To set the threshold value to display the life of Fixing Film. This item is enabled when the value at the following is set to "1" (default: 0): COPIER> OPTION> DSPLY-SW>...
Page 733
8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > FNC-SW CARD-RNG Card number setting (department number) Detail To set the number of cards (departments) that can be used with the Card Reader. Use Case When setting the number of cards (departments) Adj/Set/Operate Method 1) Enter the setting value, and then press OK key.
Page 734
8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > FNC-SW PSWD-SW Password type set to enter service mode Detail To set the type of password that is required to enter when getting into service mode. 2 types are available: one for "service technician"...
Page 735
8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > FNC-SW CDS-FIRM Set to allow firmware update by admin Detail *Operation on this item is restricted by the setting of [Restrict Service Representation Access]. To set whether to permit update of the firmware by user (administrator). When "1: Enabled"...
Page 736
8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > FNC-SW BXNUPLOG ON/OFF of Nup log at Inbox print Detail To set whether to keep Nup log at Inbox print. Use Case When keeping Nup log at Inbox print Adj/Set/Operate Method Enter the setting value, and then press OK key.
Page 737
8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > FNC-SW PDL-Z-LG Setting of drawing algorithm Detail To switch the drawing algorithm of the iR C series and the iR-ADV C series to obtain output expected by the user. When 0 is set, image is output as displayed on the screen by the new algorithm adopted from the iR-ADV C Series.
Page 738
8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > FNC-SW AMSOFFSW Enabling of AMS mode Detail To enable the AMS mode. When 0 is set, the AMS mode is enabled. The AMS mode is automatically enabled when the following 2 conditions are satisfied.
Page 739
8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > FNC-SW MIB-NVTA RFC-compatible character stringMIB write Detail As default, MIB object which NVT-ASCII can be written exists in order to link with LUI entry value. This violates RFC order, so a problem like garbled 2-byte characters may occur in the SNMP monitoring system, such as the 3rd vendor's MPS.
Page 740
8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > FNC-SW BXSHIFT Setting of binding at 0mm binding margin Detail To set whether to judge the job as a job "without binding" when storing a PDL job in Inbox while the binding margin is set to "0".
Page 741
8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > FNC-SW T-DLV-CL Set YMC pre-toner low alarm notice tmg Detail To set the timing to notify the pre-toner low alarm for Y/M/C-color (toner level). Use Case When changing the timing to notify the end of life according to the usage status Adj/Set/Operate Method Enter the setting value, and then press OK key.
Page 742
8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > FNC-SW DFTSCNSZ Setting of default scan size Detail To set the default scan size when scan size is not specified. Use Case Upon user's request Display/Adj/Set Range 0 to 1 0: LTR, 1: LGL Default Value...
Page 743
8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > FNC-SW R-DR-FAN Adj Right Door Unit Fan airflow amount Detail To set the rotation speed of the Right Door Unit Fan during printing. When 2 is set, the heat exhaust efficiency is improved so it can alleviate papers to be stuck together at the time of delivery.
Page 744
8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > FNC-SW 2TR-TBLS Set sec transfer bias correction table Detail To set the secondary transfer bias correction table according to the paper to be used. Since physical properties of paper are different for each location, use the table according to the paper to be used.
Page 745
8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > FNC-SW WT-FL-LM No. of fed sht after wst tonr full dtct Detail Since the Waste Toner Sensor PCB detects toner full optically, timing to display the waste toner near full notice may vary depending on the concentration of toner.
Page 746
8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > FNC-SW T1CL-UP Set of mod shift tmg at clr/black switch Detail To set the timing to shift from color mode to black mode when switching between color and black. When the image is switched from color to black, an image failure may occur on the B&W image.
Page 747
8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > FNC-SW DCONRTRY Set of retry at DCON comctn error occur Detail To set whether to perform retry processing when communication error occurs between the Main Controller and the DC Controller. Set 1 to 3 when E733 occurs.
Page 748
8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > FNC-SW D-DLV-C Set C Drum prior dvry alarm notice tmg Detail To set the timing to notify the prior delivery alarm for the Drum Unit (C). Use Case When changing the timing to notify the end of life according to the usage status Adj/Set/Operate Method...
Page 749
8. Service Mode ■ DSPLY-SW COPIER (Service mode for printer) > OPTION (Specification setting mode) > DSPLY-SW UI-COPY Display/hide of copy screen Detail To set whether to display or hide the copy function. Use Case Upon user's request Adj/Set/Operate Method 1) Enter the setting value, and then press OK key.
Page 750
8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > DSPLY-SW NWERR-SW OFF/ON of network-related error display Detail To set OFF/ON of network-related error message display. When setting "0: OFF" while the machine is not connected to network, the error message "Check the network connection."...
Page 751
8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > DSPLY-SW UI-RSCAN Display/hide of remote scan screen Detail To set whether to display or hide the remote scan screen on the Control Panel. Use Case Upon user's request Adj/Set/Operate Method 1) Enter the setting value, and then press OK key.
Page 752
8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > DSPLY-SW UI-SBOX ON/OFF of Advanced Box screen display Detail To set ON/OFF of the Advanced Box screen on the Control Panel. The setting value1 and 2 of this item are linked with the values (ON and OFF) of Store Location Display Settings>...
Page 753
8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > DSPLY-SW CLN-SEL Set of condensation prev main unit clean Detail To set the effect of cleaning inside the main unit for condensation prevention. When 0 is set, cleaning inside the main unit is not executed. When 1 to 3 is set, an item for condensation prevention is displayed in Settings/Registration, and the level of effect of cleaning inside the main unit can be set.
Page 754
8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > DSPLY-SW UI-PPA ON/OFF of PPA screen display Detail To set whether to display PPA-related information on the Control Panel or remote UI. The setting is linked with LGCY-SCP. When LGCY-SCP is set to 0, the setting of this item becomes 1.
Page 755
8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > DSPLY-SW T-LW-BK Set Bk-clr Tonr Cont level warn thrshld Detail To set the threshold value for the toner level in the Bk-color Toner Container. When the toner level becomes below the threshold value while TNR-WARN is 0, a toner level warning message "Toner is low.
Page 756
8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > DSPLY-SW PCMP-DSP Set copy cmpl scrn dspl:chg w/devc alone Detail To set whether to display the screen indicating completion of copying at the time of charging with a device alone.
Page 757
8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > NETWORK POP3PN Setting of POP3 reception port number Detail *Operation on this item is restricted by the setting of [Restrict Service Representation Access]. To set POP3 reception port number. Use Case Upon user's request Adj/Set/Operate Method...
Page 758
8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > NETWORK NS-GSAPI Limit GSSAPI auth method at SMTP auth Detail *Operation on this item is restricted by the setting of [Restrict Service Representation Access]. To restrict use of GSSAPI authentication method at the time of SMTP authentication. Use Case Upon user's request Adj/Set/Operate Method...
Page 759
8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > NETWORK NS-PLN Limit plaintext auth at SMTPauth noencry Detail *Operation on this item is restricted by the setting of [Restrict Service Representation Access]. To restrict use of PLAIN/LOGIN authentication, which is plaintext, at the time of SMTP authentication under the environment where the communication packet is not encrypted.
Page 760
8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > NETWORK LPD-PORT Setting of LPD port number Detail *Operation on this item is restricted by the setting of [Restrict Service Representation Access]. To set the LPD port number. Use Case Upon user's request Adj/Set/Operate Method...
Page 761
8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > NETWORK PROXYRES Setting of proxy response to Windows Detail *Operation on this item is restricted by the setting of [Restrict Service Representation Access]. To set whether to provide proxy response or return the device status when an inquiry is received via Windows while the device is in sleep mode.
Page 762
8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > NETWORK SPDALDEL Initialization of SPD value Detail *Operation on this item is restricted by the setting of [Restrict Service Representation Access]. To initialize all the SPD values that are under management. SPD values can be initialized without clearing SRAM.
Page 763
8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > NETWORK AFC-EVNT Set of FAX client event reception port Detail *Operation on this item is restricted by the setting of [Restrict Service Representation Access]. To set the event notification reception port of a fax client. Use Case When changing the event notification reception port of a fax client Adj/Set/Operate Method...
Page 764
8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > NETWORK PFWFTPRT Set of RST reply at IP filter FTP SEND Detail *Operation on this item is restricted by the setting of [Restrict Service Representation Access]. When FTP SEND is executed using an IP filter by which packets from a specific remote PC are rejected, SYN is returned to the port 113 if the PC supports authentication of the FTP port 113.
Page 765
8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > NETWORK SIPREGPR Setting of registrar server use protocol Detail To set the protocol used for communication with registrar server. Although the protocol that is the same as the one for proxy server is usually used, another protocol can be used in accordance with user and environment.
Page 766
8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > NETWORK SSLMODE Setting of HTTP/HTTPS port open/close Detail *Operation on this item is restricted by the setting of [Restrict Service Representation Access]. To set whether to open or close HTTP/HTTPS port. When 1 is set while [Use HTTP] is ON and [SSL Settings] is OFF in Settings/Registration menu, HTTP port is opened whereas HTTPS port is closed.
Page 767
8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > NETWORK WLANPORT Set of port filter at wireless LAN side Detail *Operation on this item is restricted by the setting of [Restrict Service Representation Access]. To set whether to open all ports at the wireless LAN side. When 0 is set, only the specific port is opened (filter is enabled).
Page 768
8. Service Mode ■ ENV-SET COPIER (Service mode for printer) > OPTION (Specification setting mode) > ENV-SET ENVP-INT Temp, humid/Fix Roll temp log get cycle Detail To set the cycle to obtain log of the temperature and humidity inside the machine or the surface temperature of the Fixing Roller.
Page 769
8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > CLEANING DR-CL-L For R&D DR-CL-T For R&D ITB-CL-L For R&D ITB-CL-T For R&D ■ FEED-SW COPIER (Service mode for printer) > OPTION (Specification setting mode) > FEED-SW EVLP-SPD Envelope feeding speed setting Detail...
Page 770
8. Service Mode ■ IMG-SPD COPIER (Service mode for printer) > OPTION (Specification setting mode) > IMG-SPD FX-D-TMP Set small ppr down sequence start temp Detail To set temperature to start the down sequence control to small size paper. As the value is incremented by 1, the temperature is increased by 2 deg C from the initial setting temperature.
Page 771
8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > IMG-SPD ARC-INT2 Set ARCDAT ctrl exe intvl: last rotation Detail To set the number of sheets which ARCDAT control is not executed, from the start of a job. ARCDAT control which is supposed to be executed during the specified number of sheets is executed at last rotation of the previous job.
Page 772
8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > IMG-RDR DF2DSTL1 Adj dust dtct level:strem, ppr int, back Detail To adjust dust detection level that is executed in the Scanner Unit (Paper Back) at paper interval at the stream reading with DADF (1-path model).
Page 773
8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > IMG-MCON TMC-SLCT Setting of error diffusion coefficient Detail To set coefficient to be used for error diffusion process. Specify according to the level of granularity and dot stability. Adj/Set/Operate Method 1) Enter the setting value, and then press OK key.
Page 774
8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > IMG-MCON TNR-DWN Setting of toner deposit amount Detail To set the toner deposit amount on the gradation area and text area. By reducing the toner deposit amount when toner scatters or paper winds around the Fixing Assembly in the case of full color, the symptom can be decreased, but the hue might change.
Page 775
8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > IMG-MCON REDU-CNT Set toner deposit amount limt at clr adj Detail To set whether to limit the toner deposit amount at color adjustment (color balance, fine adjustment of density).
Page 776
Display/Adj/Set Range 1 to 3 1: CS680 68g (Except for USA and EU. Mainly for Japan) 2: Canon Multipurpose 20lb/75g (For USA) 3: Canon Red Label Professional 80g (For EU) Default Value It differs according to the location. AST-SEL Adj of advanced smoothing effect Detail To adjust the smoothing effect which is set in the advanced smoothing UI.
Page 777
8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > IMG-MCON BGE-OFS Fine adj at bckgd adj (bckgd removal) Detail To make a fine adjustment of the background adjustment (background removal) level which can be set manually. Break up the adjustment values into smaller ones when user does not satisfy with the default adjustment values.
Page 778
8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > IMG-DEV DMX-OF-Y Adj of Y-color D-max target density Detail To adjust the target density of D-max control in the case where density of solid area on Y-color image is not appropriate even when auto gradation adjustment is executed.
Page 779
8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > IMG-DEV ADJ-VPPN Adj of dev AC bias Vpp: plain/rcycl3,etc Detail To adjust the Vpp of the developing AC bias when printing plain paper 1, 2/recycled paper 1, 2 (which paper width is smaller than that of A4), plain paper 3, or recycled paper 3.
Page 780
8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > IMG-DEV DEVL-THC Set toner ejectn img duty threshold (C) Detail To set the threshold value for average image ratio where C-toner ejection is executed. As the value is larger, coarseness is decreased, but productivity is lowered and toner consumption is increased.
Page 781
8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > IMG-DEV ADJ-VPP3 Adj of developing AC bias Vpp: other ppr Detail To adjust Vpp of the developing AC bias at the time of printing with other types of papers. As the value is incremented by 1, Vpp changes by 0.5 kV.
Page 782
8. Service Mode ■ IMG-FIX COPIER (Service mode for printer) > OPTION (Specification setting mode) > IMG-FIX NEGA-GST ON/OFF of pre-exposure operation Detail To set whether to execute pre-exposure operation at warm-up rotation/paper interval when ghost due to negatively charged drum occurs. Use Case When ghost due to negatively charged drum occurs Adj/Set/Operate Method...
Page 783
8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > IMG-FIX TMP-TBL3 Set fixing control temp: heavy paper 2 Detail To set the offset of fixing control temperature for heavy paper 2 (129 to 150 g/m2). As the value is changed by 1, the control temperature is changed by 5 deg C.
Page 784
8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > IMG-FIX TMP-TBL6 Fixing control temperature: Envelope Detail To set the offset of fixing control temperature for envelope. As the value is incremented by 1, the control temperature is increased by 5 deg C from the specified value.
Page 785
8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > IMG-FIX FXS-TMP4 Image leading edge control temp: heavy 3 Detail To set the offset of image leading edge control temperature for heavy paper 3 (151 to 163 g/m2). As the value is changed by 1, the control temperature is changed by 5 deg C.
Page 786
8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > IMG-FIX FXST2-N2 Set of ITOP wait time:Plain ppr in LL Ev Detail To set initial rotation time when plain paper 1/2/3 is fed with a temperature lower than 10 deg C. Increase the value when a fixing failure occurs.
Page 787
8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > IMG-FIX TMP-TBL7 Fixing control temperature:Plain paper 2 Detail To set the offset of fixing control temperature for plain paper 2 (76 to 90 g/m2). As the value is incremented by 1, the control temperature is increased by 5 deg C from the specified value.
Page 788
8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > IMG-FIX FXS-TMP8 Image leading edge control temp: transp Detail To set the offset of image leading edge control temperature for transparency. As the value is incremented by 1, the control temperature is increased by 5 deg C from the specified value.
Page 789
8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > IMG-FIX TMP-TB12 Fixing control temperature:Plain paper 3 Detail To set the offset of fixing control temperature for plain paper 3 (91 to 105 g/m2). As the value is incremented by 1, the control temperature is increased by 5 deg C from the specified value.
Page 790
8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > IMG-FIX FXS-TM11 Image leading edge control temp: rcycl 1 Detail To set the offset of image leading edge control temperature for recycled paper 1 (64 to 75 g/m2). As the value is incremented by 1, the control temperature is increased by 5 deg C from the specified value.
Page 791
8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > IMG-FIX FXS-TM14 Image leading edge control temp: rcycl 3 Detail To set the offset of image leading edge control temperature for recycled paper 3 (91 to 105 g/m2). As the value is incremented by 1, the control temperature is increased by 5 deg C from the specified value.
Page 792
8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > IMG-FIX TMP-TB19 Set fixing control temp: heavy paper 4 Detail To set the offset of fixing control temperature for heavy paper 4 (164 to 180 g/m2). As the value is changed by 1, the control temperature is changed by 5 deg C.
Page 793
8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > IMG-FIX FIX-DTMG Set of fixing nip disengagement timing Detail To set whether to disengage the Fixing Film and the Pressure Roller at the same time as the machine enters sleep mode.
Page 794
8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > CUSTOM ABK-TOOL Allow access from address book mntc tool Detail *Operation on this item is restricted by the setting of [Restrict Service Representation Access]. To set whether to accept import from the address book maintenance tool. Use Case When executing import from the address book maintenance tool Adj/Set/Operate Method...
Page 795
8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > CUSTOM DEV-SP5 Device special settings 5 Detail To execute the device special settings 5. Adj/Set/Operate Method 1) Enter the setting value, and then press OK key. 2) Turn OFF/ON the main power switch.
Page 796
8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > CUSTOM RDEV-SP1 RCON device special settings 1 Detail To execute the device special setting. Use Case For customization Adj/Set/Operate Method 1) Enter the setting value, and then press OK key. 2) Turn OFF/ON the main power switch.
Page 797
8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > CUSTOM RDEV-SP6 RCON device special settings 6 Detail To execute the device special setting. Use Case For customization Adj/Set/Operate Method 1) Enter the setting value, and then press OK key. 2) Turn OFF/ON the main power switch.
Page 798
8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > USER SLEEP Setting of auto sleep function Detail To set ON/OFF of auto sleep function. Use Case Upon user's request Adj/Set/Operate Method 1) Enter the setting value, and then press OK key. 2) Turn OFF/ON the main power switch.
Page 799
Detail *Operation on this item is restricted by the setting of [Restrict Service Representation Access]. To set charge count transmission of PDL job to the connecting charging management device (Coin Manager or non-Canon-made control card). Use Case Upon user's request Adj/Set/Operate Method 1) Enter the setting value, and then press OK key.
Page 800
8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > USER COPY-JOB Setting of copy job reservation Detail To set to enable/disable copy job reservation when the Card Reader/Coin Manager is used. Use Case Upon user's request Adj/Set/Operate Method 1) Enter the setting value, and then press OK key.
Page 801
1 at the time of Collate mode, as bind figure while the value of COPIES command for the next page or later is invalid. Same control applies as Canon-made PCL at the time of non- sorted mode)
Page 802
Display/Adj/Set Range 0 to 1 0: No transmission, 1: Transmission Default Value Supplement/Memo Charging management device: Coin Manager, Non-Canon-made control card DFLT-CPY Setting of color mode for copy Detail To set the default color mode for copy operation. To reflect the change, it is necessary to initialize the default settings of copy function in one of the following two ways.
Page 803
8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > USER DFLT-BOX Setting of color mode for Mail Box scan Detail To set the default color mode for Mail Box scan operation. To reflect the change, it is necessary to initialize the default settings of scan and store function in the screen displayed by pressing [Scan] in the main menu with one of the following methods.
Page 804
8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > USER FREG-SW For R&D IFAX-SZL Setting of IFAX send size limit Detail To set for restricting data size at the time of IFAX transmission that does not go through the server. With the setting to restrict the data size, there will be #830 error in the case of sending data that exceeds the upper limit value.
Page 805
8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > USER PRNT-POS ON/OFF of all pauses at error job cancel Detail *Operation on this item is restricted by the setting of [Restrict Service Representation Access]. To set whether to pause the print operation of following jobs when a job is canceled due to an error inside the machine (#037, etc.) except service calls during PDL print.
Page 806
8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > USER PS-MODE Setting of PS print line drawing Detail Details To set the line drawing processing at PS print. In case that line width differs according to the print position, when 8 is set, PostScript interpreter automatically adjusts the line width.
Page 807
8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > USER JA-FUNC Display of job archive function ON/OFF Detail To display ON/OFF of job archive function. Make the setting with the MEAP program which supports job archiving. Use Case When using the job archive function Adj/Set/Operate Method...
Page 808
8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > USER FROM-OF Deletion of mail sender's address Detail *Operation on this item is restricted by the setting of [Restrict Service Representation Access]. To set whether to delete the sender's address (From) at the time of e-mail transmission. Use Case Upon user's request Adj/Set/Operate Method...
Page 809
8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > USER IFAX-OF IFAX send prohibition to entered address Detail *Operation on this item is restricted by the setting of [Restrict Service Representation Access]. To set to prohibit address entry at the time of I-Fax transmission. IFAX transmission is not available by entering the address because of no display of "I-Fax"...
Page 810
8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > USER BWCL-DSP ON/OFF of color/B&W selection screen Detail To set whether to display the color/B&W selection screen to select the default of the color mode. Use Case When displaying the color mode default selection screen Adj/Set/Operate Method 1) Enter the setting value, and then press OK key.
Page 811
8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > USER USBI-DSP ON/OFF USB input device MEAP driver use Detail To set whether to display "Use MEAP Driver for USB Input Device" in Settings/Registration menu. When 0 is set, the item is not displayed so that the user administrator cannot change the setting. Use Case When not allowing the user administrator to select whether to use the MEAP driver Adj/Set/Operate Method...
Page 812
8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > USER JA-SBOX Setting of linking with Advanced Box:SAM Detail *Operation on this item is restricted by the setting of [Restrict Service Representation Access]. To set the link with Advanced Box when iW SAM is enabled. When 1 is set, linking with Advanced Box is enabled.
Page 813
8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > USER JA-FORM Setting of image composition: SAM Detail *Operation on this item is restricted by the setting of [Restrict Service Representation Access]. To set the image composition when iW SAM is enabled. When 1 is set, the image composition is enabled.
Page 814
8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > USER JA-JDF Setting of JDF: SAM Detail *Operation on this item is restricted by the setting of [Restrict Service Representation Access]. To set the use of JDF when iW SAM is enabled. When 1 is set, JDF can be used.
Page 815
8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > USER SMD-EXPT Setting of export target data: remote UI Detail To set whether to export "service mode data" from remote UI. When 1 is set, "service mode data" is displayed as the target data of export on remote UI. When installing more than 1 machine at the same time, the same service mode data can be registered.
Page 816
8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > USER SJ-CLMSK ON/OFF secured job stop button display Detail To set whether to display the button to stop a secured job. When 0 is set, the stop button is displayed. When COIN is set to 6 or 7 (charge mode: Type-C), set 1.
Page 817
8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > USER LGCY-SCP Setting of PPA/secured print switch Detail *Operation on this item is restricted by the setting of [Restrict Service Representation Access]. To set whether to use the PPA function or the conventional secured print function. Set 0 when using the PPA function.
Page 818
8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > USER VC-LOW Tiered base pricing cntr "Low" thrshld Detail To set the threshold value for the tiered base pricing counter "Low". To enter the value 10 times higher than the estimated video count value (%). Video count correction value lower than the value (setting value x 0.1 (%)) is judged as "Low".
Page 819
8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > CST CST2-P1 Setting of Cst2 paper size (A5R/STMTR) Detail To set the paper size (A5R/STMTR) used in the Cassette 2. Use Case When setting the paper size for the Cassette 2 Adj/Set/Operate Method 1) Enter the setting value, and then press OK key.
Page 820
8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > CST C2-K-SW Set of EXEC/16K size support: Cassette 2 Detail To set whether to support EXEC or 16K size (K-size paper) by the Cassette 2. This setting is enabled only for the location where K-size paper can be selected in the Control Panel menu.
Page 821
8. Service Mode ■ ACC COPIER (Service mode for printer) > OPTION (Specification setting mode) > ACC COIN Setting of charge management Detail *Operation on this item is restricted by the setting of [Restrict Service Representation Access]. To set charging management method. Use Case At installation of Coin Manager Adj/Set/Operate Method...
Page 822
8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > ACC CC-SPSW Setting of control card I/F support Detail To set support level of control card (CCIV/CCV) interface. To keep processing performance of the printer engine, set 1. To correctly stop the output by the upper limit number of sheets, set 2.
Page 823
8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > ACC MAX-PRC Set of Coin Manager maximum price Detail To set the maximum amount to be handled with Coin Manager. Enter 8800 when specifying 8800 Japanese yen as the maximum amount to be handled with the Coin Manager that supports Japanese yen.
Page 824
8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > ACC MEAP-SRL Set to allow serial comctn from MEAP app Detail *Operation on this item is restricted by the setting of [Restrict Service Representation Access]. To set whether to allow serial communication of MEAP application. When 1 is set, serial communication of the machine is stopped and only the serial communication with MEAP application is available.
Page 825
8. Service Mode ■ LCNS-TR COPIER (Service mode for printer) > OPTION (Specification setting mode) > LCNS-TR ST-SEND Installation state dspl of SEND function Detail To display installation state of SEND function when transfer is disabled. Use Case When checking whether SEND function is installed Adj/Set/Operate Method 1) Select ST-SEND.
Page 826
8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > LCNS-TR TR-SPDF Trns license key dspl of Searchable PDF Detail To display transfer license key to use Searchable PDF when transfer is disabled. Use Case - When replacing HDD - When replacing the device Adj/Set/Operate Method 1) Select ST-SPDF.
Page 827
8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > LCNS-TR ST-SCR Install state dspl of Encry Secure Print Detail To display installation state of Encrypted Secure Print when transfer is disabled. Use Case When checking whether Encrypted Secure Print is installed Adj/Set/Operate Method 1) Select ST-SCR.
Page 828
8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > LCNS-TR ST-WEB Install state dspl: Web Access Software Detail To display installation state of Web Access Software when transfer is disabled. Use Case When checking whether Web Access Software is installed Adj/Set/Operate Method 1) Select ST-WEB.
Page 829
8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > LCNS-TR ST-WTMRK Install state dspl of Secure Watermark Detail To display installation state of Secure Watermark when transfer is disabled. Use Case When checking whether Secure Watermark is installed Adj/Set/Operate Method 1) Select ST-WTMRK.
Page 830
8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > LCNS-TR TR-USPDF Trns lcns key dspl of Dgtl User Sign PDF Detail To display transfer license key to use Digital User Signature PDF when transfer is disabled. Use Case - When replacing HDD - When replacing the device...
Page 831
Display/Adj/Set Range When operation finished normally: OK! Default Value According to the setting at shipment Supplement/Memo Monitoring service function: A function to send charge counter to the non-Canon-made charge server. TR-ERDS Trns lcns key dspl: E-RDS 3rd Pty Expnsn Detail To display transfer license key to use E-RDS non-Canon-made extension function when the function is disabled with license transfer.
Page 832
8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > LCNS-TR TR-PS Transfer license key dspl of PS function Detail To display transfer license key to use PS function when transfer is disabled. Use Case - When replacing HDD - When replacing the device Adj/Set/Operate Method 1) Select ST-PS.
Page 833
8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > LCNS-TR TR-LIPS5 Trns lcns key dspl:LIPS LX/LIPS4 func:JP Detail To display transfer license key to use LIPS LX/LIPS4 function (JP only) when transfer is disabled. Use Case - When replacing HDD - When replacing the device Adj/Set/Operate Method...
Page 834
8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > LCNS-TR TR-PCLUF Trns license key dspl of PCL/UFR II func Detail To display transfer license key to use PCL/UFR II function when transfer is disabled. Use Case - When replacing HDD - When replacing the device Adj/Set/Operate Method...
Page 835
8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > LCNS-TR TR-LXUFR Trns license key dspl of UFR II function Detail To display transfer license key to use UFR II function when transfer is disabled. Use Case - When replacing HDD - When replacing the device Adj/Set/Operate Method...
Page 836
8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > LCNS-TR TR-AFAX Transfer license key dspl of Remote Fax Detail To display transfer license key to use Remote Fax when transfer is disabled. Use Case - When replacing HDD - When replacing the device Adj/Set/Operate Method 1) Select ST-AFAX.
Page 837
8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > LCNS-TR TR-XPS Trns lcns key dspl of Direct Print XPS Detail To display transfer license key to use Direct Print XPS when transfer is disabled. Use Case - When replacing HDD - When replacing the device Adj/Set/Operate Method...
Page 838
8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > LCNS-TR TR-NCAPT Transfer license key dspl of NetCap func Detail To display transfer license key to use the network packet capture function when disabling the function with license transfer. Use Case - When replacing HDD - When replacing the device...
Page 839
8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > LCNS-TR ST-OFIC Install state dspl:MS Office direct func Detail To display installation state of MS Office direct function when disabling and then transferring the license. Use Case When checking whether MS Office direct function is installed Adj/Set/Operate Method 1) Select ST-OFIC.
Page 840
8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > LCNS-TR TR-TCFNT Trn lic key dspl:PCL Asian Font,trad CHI Detail To display transfer license key to use PCL Asian Font (traditional Chinese) when disabling and then transferring the license. Use Case - When replacing HDD - When replacing the device...
Page 845
8. Service Mode TEST (Print test mode) ■ PG COPIER (Service mode for printer) > TEST (Print test mode) > PG TYPE Test print Detail To execute the test print. Use Case At trouble analysis Adj/Set/Operate Method Enter the setting value, and then press Start key. Test print is executed.
Page 846
8. Service Mode COPIER (Service mode for printer) > TEST (Print test mode) > PG DENS-M Adj of M-color density at test print Detail To adjust M-color density when performing test print (TYPE = 5). As the value is larger, the image gets darker. Use Case At test print (TYPE = 5) Adj/Set/Operate Method...
Page 847
8. Service Mode COPIER (Service mode for printer) > TEST (Print test mode) > PG COLOR-K Setting of Bk-color output at test print Detail To set whether to output Bk-color at the time of test print. The setting is applied to all types. When setting COLOR-K to 1 and COLOR-Y/M/C to 0, a single Bk-color is output.
Page 848
8. Service Mode COPIER (Service mode for printer) > TEST (Print test mode) > PG FINISH Accessory processing function test print Detail To execute the test print relating to accessory processing function. Use Case When checking operation of accessory processing function Adj/Set/Operate Method 1) Enter the number of sheets for PG-QTY, and then press OK key.
Page 849
8. Service Mode COPIER (Service mode for printer) > TEST (Print test mode) > NETWORK IPV6-ADR Setting of PING send address (IPv6) Detail To set the IPv6 address to send PING. When PING is sent to this address by COPIER> TEST> NETWORK> PING-IP6, the network connection condition in the IPv6 environment can be checked.
Page 850
8. Service Mode COPIER (Service mode for printer) > TEST (Print test mode) > NET-CAP PONSTART Set network packet capture start timing Detail To set whether to perform network packet capture from power-on. Adj/Set/Operate Method 1) Enter the setting value, and then press OK key. 2) Turn OFF/ON the main power switch.
Page 851
8. Service Mode COPIER (Service mode for printer) > TEST (Print test mode) > NET-CAP ENCDATA Setting of packet data encryption Detail To set whether to encrypt the packet data when writing the captured packet data to the USB memory. Use Case - At problem analysis (at packet data analysis) - When improving security of written packet data...
Page 852
8. Service Mode ■ P-STOP COPIER (Service mode for printer) > TEST (Print test mode) > P-STOP PRINTER Forcible stop of paper feed Detail To forcibly stop paper for the next job at the specified position (only once). Leading edge of paper stops at the specified position so that the cause of a problem can be identified.
Page 853
8. Service Mode COPIER (Service mode for printer) > COUNTER (Counter mode) > TOTAL SERVICE2 Service-purposed total counter 2 Detail To count up when the paper is delivered outside the machine. Large size: 2, small size: 1 A blank sheet is not counted. Display/Adj/Set Range 0 to 99999999 COPY...
Page 854
8. Service Mode COPIER (Service mode for printer) > COUNTER (Counter mode) > PICK-UP Cassette 2 pickup total counter Detail Small size: 1 Cassette 3 pickup total counter Detail Large size: 1, Small size: 1 Cassette 4 pickup total counter Detail Large size: 1, Small size: 1 Multi-purpose Tray pickup total counter...
Page 855
8. Service Mode COPIER (Service mode for printer) > COUNTER (Counter mode) > JAM Multi-purpose Tray jam counter Detail Multi-purpose Tray jam counter Use Case When checking the jam counter of Multi-purpose Tray Cassette 1 pickup jam counter Detail Cassette 1 pickup jam counter Use Case When checking the jam counter of machine's Cassette 1 Unit...
Page 856
8. Service Mode COPIER (Service mode for printer) > COUNTER (Counter mode) > MISC T-SPLY-K Bk toner supply counter Detail Number of Bk color toner supply blocks. Counted for every one rotation of Toner Stirring Screw. Use Case When checking the usage status of toner Display/Adj/Set Range 0 to 99999999 Unit...
Page 857
8. Service Mode ■ JOB COPIER (Service mode for printer) > COUNTER (Counter mode) > JOB DVPAPLEN For R&D DVRUNLEN For R&D ■ DRBL-1 COPIER (Service mode for printer) > COUNTER (Counter mode) > DRBL-1 LSR-DRV Laser Scanner Unit parts counter Detail 1st line: Total counter value from the previous replacement 2nd line: Estimated life...
Page 858
8. Service Mode COPIER (Service mode for printer) > COUNTER (Counter mode) > DRBL-1 C1-PU-RL Cassette 1 Pickup Roller parts counter Detail 1st line: Total counter value from the previous replacement 2nd line: Estimated life Use Case When checking the consumption level of parts/replacing the parts Adj/Set/Operate Method To clear the counter value: Select the item, and then press Clear key.
Page 859
8. Service Mode COPIER (Service mode for printer) > COUNTER (Counter mode) > DRBL-1 M-SP-RL Multi-purpose Tray Sprtn Roll prts cntr Detail 1st line: Total counter value from the previous replacement 2nd line: Estimated life Use Case When checking the consumption level of parts/replacing the parts Adj/Set/Operate Method To clear the counter value: Select the item, and then press Clear key.
Page 860
8. Service Mode COPIER (Service mode for printer) > COUNTER (Counter mode) > DRBL-1 TNB-DRV1 Bottle Drive Unit 1 parts counter Detail 1st line: Total counter value from the previous replacement 2nd line: Estimated life Use Case When checking the consumption level of parts/replacing the parts Adj/Set/Operate Method To clear the counter value: Select the item, and then press Clear key.
Page 861
8. Service Mode COPIER (Service mode for printer) > COUNTER (Counter mode) > DRBL-1 HOPPER-C Hopper (C) parts counter Detail 1st line: Total counter value from the previous replacement 2nd line: Estimated life Use Case When checking the consumption level of parts/replacing the parts Adj/Set/Operate Method To clear the counter value: Select the item, and then press Clear key.
Page 862
8. Service Mode COPIER (Service mode for printer) > COUNTER (Counter mode) > DRBL-1 WST-TNR Waste Toner Container parts counter Detail Total counter value from the previous replacement The counter value is automatically cleared when it is replaced while the Waste Toner Container preparation warning message or waste toner full message is displayed.
Page 863
8. Service Mode COPIER (Service mode for printer) > COUNTER (Counter mode) > DRBL-1 ITB-PR-S ITB Pressure Release Switch parts cntr Detail ITB Pressure Release Switch 1st line: Total counter value from the previous replacement 2nd line: Estimated life value Use Case When checking the consumption level of parts/replacing the parts Adj/Set/Operate Method...
Page 864
8. Service Mode COPIER (Service mode for printer) > COUNTER (Counter mode) > DRBL-2 DF-SP-RL Separation Roller parts counter: DADF Detail Separation Roller (DADF) 1st line: Total counter value from the previous replacement 2nd line: Estimated life Use Case When checking the consumption level of parts/replacing the parts Adj/Set/Operate Method To clear the counter value: Select the item, and then press Clear key.
Page 865
8. Service Mode COPIER (Service mode for printer) > COUNTER (Counter mode) > DRBL-2 C3-FD-RL Cassette 3 Feed Roller parts counter Detail Cassette 3 Feed Roller 1st line: Total counter value from the previous replacement 2nd line: Estimated life value Use Case When checking the consumption level of parts/replacing the parts Adj/Set/Operate Method...
Page 866
8. Service Mode COPIER (Service mode for printer) > COUNTER (Counter mode) > DRBL-2 C4-FD-RL Cassette 4 Feed Roller parts counter Detail Cassette 4 Feed Roller 1st line: Total counter value from the previous replacement 2nd line: Estimated life value Use Case When checking the consumption level of parts/replacing the parts Adj/Set/Operate Method...
Page 867
8. Service Mode COPIER (Service mode for printer) > COUNTER (Counter mode) > DRBL-2 FIN-MPDL Paddle Unit parts counter: Fin-V1 Detail Paddle Unit 1st line: Total counter value from the previous replacement 2nd line: Estimated life value Use Case When checking the consumption level of parts/replacing the parts Adj/Set/Operate Method To clear the counter value: Select the item, and then press Clear key.
Page 868
8. Service Mode COPIER (Service mode for printer) > COUNTER (Counter mode) > LF M-DRM-LF Display of Drum Unit (M) life Detail To display how much it is close to the end of life that is calculated from the value stored in the Drum Unit Memory PCB in percentage (%).
Page 869
8. Service Mode ■ PAPER COPIER (Service mode for printer) > COUNTER (Counter mode) > PAPER G52-59 Delivered sheet counter: 52 to 59 g/m2 Detail To count up the number of delivered sheets which weight is 52 to 59 g/m2. 1st line: The counter is advanced by 1 for both small size and large size.
Page 870
8. Service Mode COPIER (Service mode for printer) > COUNTER (Counter mode) > PAPER G91-105 Delivered sheet counter: 91 to 105 g/m2 Detail To count up the number of delivered sheets which weight is 91 to 105 g/m2. 1st line: The counter is advanced by 1 for both small size and large size. 2nd line: The counter is advanced by 1 for small size and by 2 for large size.
Page 871
8. Service Mode COPIER (Service mode for printer) > COUNTER (Counter mode) > PAPER G181-220 Delivered sheet counter: 181 to 220 g/m2 Detail To count up the number of delivered sheets which weight is 181 to 220 g/m2. 1st line: The counter is advanced by 1 for both small size and large size. 2nd line: The counter is advanced by 1 for small size and by 2 for large size.
Page 872
8. Service Mode COPIER (Service mode for printer) > COUNTER (Counter mode) > PAPER G351OVER Delivered sheet counter:351 g/m2 or more Detail To count up the number of delivered sheets which weight is 351 g/m2 or more. 1st line: The counter is advanced by 1 for both small size and large size. 2nd line: The counter is advanced by 1 for small size and by 2 for large size.
Page 873
8. Service Mode FEEDER (ADF service mode) ADJUST (Adjustment mode) FEEDER (ADF service mode) > ADJUST (Adjustment mode) DOCST Adj of DADF img lead edge margin: front Detail To adjust the leading edge margin on the front side at DADF reading. Execute this item when the output image after DADF installation is displaced.
Page 874
8. Service Mode FEEDER (ADF service mode) > ADJUST (Adjustment mode) LA-SPD2 Fine adj img ratio: DADF,vert scan,back Detail To make a fine adjustment of the back side image magnification ratio in vertical scanning direction at DADF reading. As the value is incremented by 1, the image is reduced by 0.01% in vertical scanning direction. (The feeding speed increases, and the image is reduced.) Use Case - When installing DADF...
Page 875
8. Service Mode FEEDER (ADF service mode) > FUNCTION (Operation / inspection mode) FEED-CHK Specify DADF individual feed operation Detail To specify the feed mode for DADF. Feed operation is activated by FEED-ON. Use Case At operation check Adj/Set/Operate Method Enter the setting value, and then press OK key.
Page 876
8. Service Mode FEEDER (ADF service mode) > FUNCTION (Operation / inspection mode) MTR-ON Operation check of DADF Motor Detail To drive the DADF Motor for approximately 5 seconds. Use Case When checking the operation of the DADF Motor Adj/Set/Operate Method 1) Select the item, and then press OK key.
Page 877
8. Service Mode SORTER (Service mode for delivery options) ADJUST (Adjustment mode) SORTER (Service mode for delivery options) > ADJUST (Adjustment mode) ST-ALG1 Adjustment of alignment position Detail To adjust the alignment position. As the value is incremented by 1, the travel length of the Alignment Plate is increased by 0.25 mm. Use Case - When misalignment occurs - When adjusting the alignment position according to paper width and degree of paper curl...
Page 879
Installation How to Utilize This Installation Procedure........870 Installation......... 871 Document Scan Lock Kit-B1..... 872 IC Card Reader BOX-D1....878 IC Card Reader Attachment-A1..897 Copy Card Reader-F1/Copy Card Reader Attachment-B4....903 Serial Interface Kit-K3, Copy Control Interface Kit-A1......917 NFC Kit-C1........928 Connection Kit-A1 for Bluetooth LE ............939...
Page 880
9. Installation How to Utilize This Installation Procedure Symbols The frequently-performed operations are described with symbols in this procedure. Screw Tighten Loosen Packaged Item Unused Parts Remove Install Harness (Common for Guides Connector Power Cord and Clamps) Connect Disconnect Connect Disconnect Remove Install...
Page 881
9. Installation Installation Host Mashine Installation This machine is able to be installed by the user. For details of installation procedure, refer to the Getting Started. Setting the Dehumidification Switch If the installation environment is a high humidity environment, be sure to turn ON the Dehumidification Switch.
Page 882
9. Installation Document Scan Lock Kit-B1 Checking the Contents Points to Note at Installation • To enable the function of "Image Data Analyzer Board", it is necessary to install the license which comes with the product. • Request the user to install the Document Scan Lock Kit- B1 which is a license option after installing the Image Analysis Board.
Page 883
9. Installation Removing the Covers <In the case of the machine the without installed Cassette Heater Unit> <In the case of the machine the installed Cassette Heater Unit> NOTE: For following steps, proceed to step 2 in the case of the machine with the installed Cassette Feeding Unit and proceed to step 4 in the case of the machine without the installed Cassette Feeding Unit.
Page 884
9. Installation <In the case of the machine the without installed Cassette Heater Unit> <In the case of the machine the installed Cassette Heater Unit>...
Page 885
9. Installation CAUTION: When handling the hard disc, be careful not to vibrate or drop it. Installation Procedure...
Page 886
9. Installation Installing the Host Machine Covers ■ Model with Reader <Without Cassette Pedestal> TP; M3x6 <With Cassette Pedestal, without heater>...
Page 887
9. Installation <With Cassette Pedestal, with heater> Checking after Installation 1. Connect the power plug of the host machine to the power outlet. 2. Turn ON the main power switch. 3. If a message prompting the user to update the version appears, press [Update] to automatically update the version of the host machine.
Page 888
9. Installation IC Card Reader BOX-D1 Points to Note at Installation • When installing this equipment, the Card Reader (sales company's option) is required. • This equipment cannot be used in combination with IC Card Reader Attachment-A1. • When installing at the same time with the Copy Card Reader, be sure to install this equipment first.
Page 889
9. Installation Checking the Contents Check Item When Turning OFF the Main Power ■ IC Card Reader BOX Check that the main power of the host machine is OFF. NOTE: 1. Turn OFF the main power switch of the host •...
Page 890
9. Installation Installation Procedure ■ Preparation CAUTION: ● When Installing to the Finisher Do not install the IC Card Reader Support Plate in the opposite direction. CAUTION: Remove the claw on Bottom Cover of the IC Card Reader Box Unit by pinching it in the direction of the arrow.
Page 891
9. Installation ● When Installing to the Finisher NOTE: Remove the claw on Bottom Cover of the IC Card Reader Box Unit by pinching it in the direction of the arrow. Bottom Cover Lower Cover...
Page 893
9. Installation ■ Removing the Host Machine Covers ● In the case of a model with a reader <In the case of the machine the without installed Cassette Heater Unit> <In the case of the machine the installed Cassette Heater Unit> NOTE: For following step, proceed to step 4 in the case of the machine without the installed Cassette Feeding Unit.
Page 894
9. Installation <In the case of the machine the without installed Cassette Heater Unit> <In the case of the machine the installed Cassette Heater Unit>...
Page 895
9. Installation ● In the case of a printer model NOTE: For following step, proceed to step 5 in the case of the machine without the installed Cassette Feeding Unit.
Page 896
9. Installation <In the case of the machine the without installed <In the case of the machine the without installed Cassette Heater Unit> Cassette Heater Unit> <In the case of the machine the installed Cassette Heater Unit> <In the case of the machine the installed Cassette Heater Unit>...
Page 897
9. Installation ■ When Installing to the Host Machine CAUTION: When removing the cover, do not insert a screwdriver in the oval hole. NOTE: • If the IC Card Reader Mounting Plate is not installed, proceed to step 2. • If the IC Card Reader Mounting Plate is already installed, perform step 3 and then proceed to step 6.
Page 901
9. Installation <With Cassette Pedestal, without heater> <With Cassette Pedestal, with heater> ■ Installing the Host Machine Covers ● Model with Reader <Without Cassette Pedestal>...
Page 902
9. Installation ● Printer Model <With Cassette Pedestal, with heater> <Without Cassette Pedestal> ■ When Installing to the Finisher <With Cassette Pedestal, without heater>...
Page 903
9. Installation ■ Installing the Host Machine Covers ● Model with Reader <Without Cassette Pedestal> <With Cassette Pedestal, without heater> <With Cassette Pedestal, with heater>...
Page 904
9. Installation ● Printer Model <With Cassette Pedestal, with heater> <Without Cassette Pedestal> ■ Installing the finisher covers <With Cassette Pedestal, without heater> CAUTION: Be sure that 2 hooks of Finisher are properly hooked to holes of the Optional Harness Cover.
Page 905
9. Installation CAUTION: NOTE: • Be sure to adjust the number of Sponge Sheets (1 or Be careful not to trap cables when installing the 2 sheets) according to how the cable of the Card Optional Harness Cover. Reader is stored. •...
Page 906
9. Installation NOTE: • Insert the DP Sheet (for Europe) to the hole of IC Card Reader Box Unit Lower Cover with the illustration side facing up and bending the bar code area. • Be sure that the IC Card Reader Box Upper Cover is installed properly.
Page 907
9. Installation IC Card Reader Attachment- Check Item When Turning OFF the Main Power Check that the main power of the host machine is OFF. Points to Note at Installation 1. Turn OFF the main power switch of the host machine.
Page 908
9. Installation NOTE: The removed screw will be used in step 13. NOTE: The removed rod will not be used. NOTE: Proceed to the procedure for the Card Reader. • In the case of a Card Reader manufactured by SAXA: Proceed to step 6.
Page 909
9. Installation NOTE: Proceed to step 13. < In the case of a Card Reader manufactured by TOPPAN >...
Page 910
9. Installation NOTE: Use the screw removed in steps 3. NOTE: Be sure to coil it counterclockwise and set it in this location.
Page 911
9. Installation CAUTION: Binding Be sure to align the corners with the indexes.
Page 913
9. Installation Copy Card Reader-F1/Copy Checking the Contents Card Reader Attachment-B4 <Copy Card Reader-F1> Points to Note at Installation • To install the Copy Card Reader-F1, the Copy Card De ajuste RS Reader Attachment Kit-B4 is required. M4x10 • When installing at the same time with the IC Card Reader BOX, be sure to install IC Card Reader BOX first.
Page 914
9. Installation <Copy Card Reader Attachment-B5> 1. Turn OFF the main power switch of the host machine. 2. Check that the display in the Control Panel and the lamp of the main power are turned off, and then disconnect the power plug. Removing the Covers ■...
Page 915
9. Installation <In the case of the machine the without installed <In the case of the machine the without installed Cassette Heater Unit> Cassette Heater Unit> <In the case of the machine the installed Cassette Heater Unit> <In the case of the machine the installed Cassette Heater Unit>...
Page 916
9. Installation ■ In the case of a printer model NOTE: For following step, proceed to step 5 in the case of the machine without the installed Cassette Feeding Unit.
Page 917
9. Installation <In the case of the machine the without installed Cassette Heater Unit> <In the case of the machine the installed Cassette Heater Unit>...
Page 918
9. Installation <In the case of the machine the without installed Cassette Heater Unit> <In the case of the machine the installed Cassette Heater Unit>...
Page 919
9. Installation ■ Installing the Card Reader Relay Connector Unit NOTE: The removed screw will be used in step 6. CAUTION: When handling the hard disc, be careful not to vibrate or drop it. NOTE: The removed screw will be used in step 6.
Page 920
9. Installation Installing the Host Machine Covers ■ Model with Reader <Without Cassette Pedestal> CAUTION: Use the screw removed in step 4 and step 5. <With Cassette Pedestal, without heater>...
Page 921
9. Installation <With Cassette Pedestal, with heater> <With Cassette Pedestal, without heater> ■ Printer Model <Without Cassette Pedestal>...
Page 922
9. Installation <With Cassette Pedestal, with heater> Installation Procedure CAUTION: After installing the Copy Card Reader-F1, enter the card number to be used in the following service mode (Level 1): COPIER > FUNCTION > INSTALL > CARD. Otherwise, the card will not be recognized even inserting it.
Page 923
9. Installation CAUTION: Be sure that the core is inside the Edge Saddle. RS Tightening; M4x10 Boss...
Page 925
9. Installation NOTE: To ensure that the connector does not become disconnected, be sure to place the tie-wrap of the Card Reader External Relay Harness on the inside of the Connector Cover. TP; M3x6...
Page 926
9. Installation Setting after Installation 1. Connect the power plug of the host machine to the outlet. 2. Turn ON the main power switch. 3. Check the model of the Card Reader in service mode (Level 1). • COPIER > OPTION > ACC > CR-TYPE (Default: 0 "Card Reader-F1") 4.
Page 927
9. Installation Serial Interface Kit-K3, Copy Checking the Contents Control Interface Kit-A1 <Serial Interface Kit-K3> Points to Note at Installation • Refer to "Table of Options Combination" when installing this equipment before operation. • Serial Interface Kit and Control Interface Kit cannot be used concurrently.
Page 928
9. Installation Check Item When Turning OFF the Main Power <In the case of the machine the without installed Check that the main power of the host machine is OFF. Cassette Heater Unit> 1. Turn OFF the main power switch of the host machine.
Page 929
9. Installation <In the case of the machine the without installed Cassette Heater Unit> <In the case of the machine the installed Cassette Heater Unit>...
Page 930
9. Installation ● In the case of a printer model NOTE: For following step, proceed to step 5 in the case of the machine without the installed Cassette Feeding Unit.
Page 931
9. Installation <In the case of the machine the without installed <In the case of the machine the without installed Cassette Heater Unit> Cassette Heater Unit> <In the case of the machine the installed Cassette Heater Unit> <In the case of the machine the installed Cassette Heater Unit>...
Page 932
9. Installation ■ Installing the Serial Interface Kit CAUTION: When handling the hard disc, be careful not to vibrate or drop it.
Page 934
9. Installation ■ Installing the Copy Control Interface CAUTION: Be careful not to drop the screws and washers. Dropping a screw or washer may result in damage, so be sure to pick it up. NOTE: Use the screw removed in step 5. CAUTION: When handling the hard disc, be careful not to vibrate or drop it.
Page 935
9. Installation CAUTION: Be careful not to drop the screws and washers. Dropping a screw or washer may result in damage, so be sure to pick it up. CAUTION: Install the CC-VI Cable in the direction shown in the figure. CAUTION: Install the extruded side of the D-SUB Support Plate as shown in the figure.
Page 936
9. Installation ■ Installing the Host Machine Covers <With Cassette Pedestal, with heater> ● Model with Reader <Without Cassette Pedestal> ● Printer Model <Without Cassette Pedestal> <With Cassette Pedestal, without heater>...
Page 937
9. Installation <With Cassette Pedestal, without heater> <With Cassette Pedestal, with heater>...
Page 938
9. Installation 2. Check that the display in the Control Panel and the NFC Kit-C1 lamp of the main power are turned off, and then disconnect the power plug. Points to Note at Installation Installation procedure • Do not touch the sensor and PCB components of the Control Panel.
Page 939
9. Installation CAUTION: Be sure to place 5 or more sheets of paper to prevent damage.
Page 943
9. Installation ■ Installing the Control Panel CAUTION: Points to Note when Installing the Slide Unit • Be sure that the harness does not interfere with the screw head. (If the harness interferes with the screw head, the Slide Unit interferes with the harness, resulting in damage of the harness.)
Page 944
9. Installation NOTE: Be sure to pay attention to the direction of the cover.
Page 946
9. Installation NOTE: Push the [A] part against the [B] part, engage the hook, and pull the Control Panel toward the front to install it. CAUTION: During installation, be sure that the rib of the Control Panel Tilt Cover is put inside. If the rib of the Control Panel Tilt Cover 2 is outside the cover of the host machine, the Control Panel cannot be tilted.
Page 947
9. Installation CAUTION: • Be sure to check the tilting operation. • Be sure to check the sliding operation. • If there is something wrong with the operation, repeat from step 13.
Page 948
9. Installation ■ Affixing the NFC Target 3. Eenter service mode (Level 1) and set the value to "1". • COPIER > FUNCTION > INSTALL > NFC-USE NOTE: When [System Manager Information Settings] is set, it is required to log in as a system manager in accordance with instructions of the user administrator.
Page 949
9. Installation Connection Kit-A1 for Installation Procedure Bluetooth LE Installation Outline Drawing Checking the Contents Only for CN,KR Only for US Only for TW Check Item When Turning OFF the Main Power Check that the main power of the host machine is OFF. 1.
Page 950
9. Installation NOTE: The removed screw will be used in step 4. NOTE: Use the screw removed in step 3.
Page 951
9. Installation NOTE: In countries other than the following countries, it is not necessary to affix the Approval Label. < For US > Affix it over the number on the Wireless LAN Approval Label. A’ B’ A=A’ B=B’ < For CN, KR, and TW > Affix it over the Wireless LAN Approval Label.
Page 952
9. Installation Setting after Installation 1. Connect the power plug of the host machine to the outlet. 2. Turn ON the main power switch. 3. Enter service mode (Level 1), and set the value to "1". • COPIER >FUNCTION > INSTALL > BLE-USE NOTE: When [System Manager Information Settings] is set, it is required to log in as a system manager in accordance with...
Page 953
APPENDICES Service Tool........944 General Circuit Diagram....947 Software Counter Specifications..960 Removal..........965 Target PCBs of Automatic Update..968 List of Service Modes That Can Be Restored........969...
Page 954
Service Tool Service Tool List of Special Tools When servicing this machine, the special tools shown below are required besides the standard tools. Tool name Tool No. Rank Configuration Use/Remarks Digital multi-meter FY9-2002 Used for supplementary electricity check of the electricity check CA-1 Test Sheet FY9-9030...
Page 955
Service Tool Unit name Parts name Parts num- Application position Right Door Unit 14T Gear FU9-0668 Teeth surface/ Hole of Inner circumference /Outer circumference of shaft Right Door Unit Multi Feed Swing Holder FE3-1760 Shaft bush / Teeth surface/ Hole of Inner circum- ference /Gear end face/Outer circumference of shaft Right Door Unit...
Page 956
Service Tool Unit name Parts name Parts num- Application position ADF Unit Delivery roller FC8-6316-000 Sliding area of holder CAUTION: When replacing the foregoing parts as a unit, there is no need to apply grease because unit has been assembled after grease application.
Page 957
General Circuit Diagram General Circuit Diagram Host machine_1/13 CST_HEATER_CABLE_120V CST_HEATER_CABLE_230V CST1_HEATER_230V CST1_HEATER_120V FM05 J5211230M J5211120M Power Supply Cooling Fan J5210230M J5210120M J5210230F J5207230M J5210120F J5207120M INLET J5215L J5215DH J5215D COR3 COR4 J303-120 J303-230 J323 J301 UN01 Low-voltage Power Supply PCB J306 J313 J321...
Page 960
General Circuit Diagram Host machine_4/13 UN04 DC Controller PCB J120 J121 J123 J5501D 12 11 10 J5501DH J5509D J5509DH J5501L J5509L J5553DH J5552D J5554DH J5553D J5552DH J5554D J5554L J5553L J5552L J5511 J5513 J5550 J5551 Pre-registration Power Supply Motor PS20 Cooling Fan Cassette 1 SW09 Cassette 1 Paper...
Page 968
General Circuit Diagram Host machine_12/13 Option UN93 Control Panel Numeric Keypad PCB NFC PCB 12 11 10 J1002 J1001 J1005 J1006 SENSE_DET UN94 ONPA_MASK LCD UNIT J1008 Motion Sensor PCB ONPA_CLK UN83 +3.3JIN Control Panel CPU PCB I2C_DISABLE_N UN95 J1007 J020 J1021 J1009...
Page 969
General Circuit Diagram Host machine_13/13 JUSO(T) LED_EXIT Double Feed Detection Delivery Display LED SR4204 JUSO(R) Original Sensor LED_DS PCB (Transmission) Double Feed Detection ADF HP Sensor Registration Sensor Original Display LED PCB (Reception) MT4008 J4115L J4212L SR4206 MT4010 MT4006 PS12 Document End J4111L J4112L...
Page 970
Software Counter Specifications Software Counter Specifications Software counter is classified according to the input number as follows: Counter item Counter item 000 to 099 Toner Bottle 500 to 599 Scan 100 to 199 Total 600 to 699 Mail Box print, memory media print 200 to 299 Copy 700 to 799...
Page 971
Software Counter Specifications Number on Counter item Number on Counter item the screen the screen Total (Full Color + Single Color/Large) Total B (Black/Large) Total (Full Color + Single Color/Small) Total B (Black/Small) Total (Full Color + Single Color 2) Total B1 (2-sided) Total (Full Color + Single Color 1) Total B2 (2-sided)
Page 972
Software Counter Specifications Number on Counter item Number on Counter item the screen the screen Copy (Single Color/Small/2-sided) Local copy (Full Color + Single Color 2) Copy (Black/Large/2-sided) Local copy (Full Color + Single Color 1) Copy (Black/Small/2-sided) Local copy (Full Color/Large/2-sided) Copy A (Full Color 1) Local copy (Full Color/Small/2-sided) Copy A (Full Color 2)
Page 973
Software Counter Specifications Number on Counter item Number on Counter item the screen the screen Copy + Print (Black 1) Copy + Print (Full Color/Large/2-sided) Copy + Print (Full Color + Single Color/Large) Copy + Print (Full Color/Small/2-sided) Copy + Print (Full Color + Single Color/Small) Copy + Print (Single Color/Large/2-sided) Copy + Print (Full Color + Single Color/2) Copy + Print (Single Color/Small/2-sided)
Page 974
Software Counter Specifications Number on Counter item Number on Counter item the screen the screen Reception print (Black 2) Advanced Box print (Black/Small/2-sided) Reception print (Full Color/Large) Network print (Total 1) Reception Print (Full Color/Small) Network print (Total 2) Reception Print (Black/Large) Network print (Large) Reception Print (Black/Small) Network print (Small)
Page 975
Removal Removal Removal ■ Overview • User data kept by the machine contains address books and inbox documents that users can recognize. • By using the copy, print, or send function, there is also information left on the HDD of MFPs that is generally not recognizable but can be recovered as documents.
Page 976
Removal 3. Press [Start]. If the user has not given any instruction on which item in the deletion mode should be used, select the default "Once with 0 (Null) Data". NOTE: • When all the data are initialized, the user data on the HDD and the user data on the Flash PCB are deleted. For the items to be deleted, refer to the backup list.
Page 977
Removal "Once with 0 (Null) Data" "Once with Random Data" "3 Times with Random Data" "9 Times with Random Data" "DoD Standard" Limitations • The language of the report is only English, and cannot be changed. • The report is output without fail (a function to select ON/OFF of report output is not provided). •...
Page 978
Target PCBs of Automatic Update Target PCBs of Automatic Update The following PCBs are mentioned in the System Service Manual as PCBs supported by the automatic update function. List of Target PCBs of Automatic Update Category Target PCB Service mode (COPIER > Display > VERSION) Printer engine DC Controller PCB DC-CON...
Page 979
List of Service Modes That Can Be Restored List of Service Modes That Can Be Restored The following items are restored when a DCM file obtained by using [Settings/Registration] > [Back Up/Restore] or [Backup/ Restoration Using Service Mode] is exported. List of Service Modes That Can Be Restored Purpose for Using the Function Case...
Page 980
List of Service Modes That Can Be Restored Initial screen Main item Intermediate Sub item Case item COPIER ADJUST MTF2-S2 Restored COPIER ADJUST MTF2-S3 Restored COPIER ADJUST MTF2-S4 Restored COPIER ADJUST MTF2-S5 Restored COPIER ADJUST MTF2-S6 Restored COPIER ADJUST MTF2-S7 Restored COPIER ADJUST...
Page 981
List of Service Modes That Can Be Restored Initial screen Main item Intermediate Sub item Case item COPIER ADJUST MTF3-S5 Restored COPIER ADJUST MTF3-S6 Restored COPIER ADJUST MTF3-S7 Restored COPIER ADJUST MTF3-S8 Restored COPIER ADJUST MTF3-S9 Restored COPIER ADJUST DFTBK-G Restored COPIER ADJUST...
Page 982
List of Service Modes That Can Be Restored Initial screen Main item Intermediate Sub item Case item COPIER ADJUST IMG-REG REG-V-Y Restored COPIER ADJUST IMG-REG REG-V-C Restored COPIER ADJUST IMG-REG REG-V-K Restored COPIER ADJUST IMG-REG REG-H-M Restored COPIER ADJUST IMG-REG REG-V-M Restored COPIER...
Page 983
List of Service Modes That Can Be Restored Initial screen Main item Intermediate Sub item Case item COPIER ADJUST V-CONT VBACK-M Restored COPIER ADJUST V-CONT VBACK-C Restored COPIER ADJUST V-CONT VBACK-K Restored COPIER ADJUST V-CONT VBACK2-Y Restored COPIER ADJUST V-CONT VBACK2-M Restored COPIER...
Page 984
List of Service Modes That Can Be Restored Initial screen Main item Intermediate Sub item Case item COPIER ADJUST HV-TR 1TR-TGY2 Restored COPIER ADJUST HV-TR 1TR-TGM2 Restored COPIER ADJUST HV-TR 1TR-TGC2 Restored COPIER ADJUST HV-TR 1TR-TK12 Restored COPIER ADJUST HV-TR 1TR-TGY3 Restored COPIER...
Page 985
List of Service Modes That Can Be Restored Initial screen Main item Intermediate Sub item Case item COPIER ADJUST HV-TR T2TR-H1 Restored COPIER ADJUST HV-TR T2TR-H2 Restored COPIER ADJUST HV-TR T2TR-H3 Restored COPIER ADJUST HV-TR T2TR-C1 Restored COPIER ADJUST HV-TR T2TR-C2 Restored COPIER...
Page 986
List of Service Modes That Can Be Restored Initial screen Main item Intermediate Sub item Case item COPIER ADJUST MISC SH-ADJ2 Restored COPIER FUNCTION INSTALL E-RDS Restored Restored Restored COPIER FUNCTION INSTALL RGW-PORT Restored Restored Restored COPIER FUNCTION INSTALL RGW-ADR Restored Restored Restored...
Page 987
List of Service Modes That Can Be Restored Initial screen Main item Intermediate Sub item Case item COPIER OPTION ENV-SET ENVP-INT Restored Restored Restored COPIER OPTION DSPLY-SW DRM-CNTR Restored COPIER OPTION FNC-SW FXWRNLVL Restored COPIER OPTION DSPLY-SW FXMSG-SW Restored Restored Restored COPIER OPTION...
Page 988
List of Service Modes That Can Be Restored Initial screen Main item Intermediate Sub item Case item COPIER OPTION DSPLY-SW TNR-WARN Restored Restored Restored COPIER OPTION NETWORK DHCP-12 Restored Restored Restored COPIER OPTION NETWORK DHCP-81 Restored Restored Restored COPIER OPTION IMG-FIX FLYING Restored...
Page 989
List of Service Modes That Can Be Restored Initial screen Main item Intermediate Sub item Case item COPIER OPTION IMG-MCON SCR-SW Restored COPIER OPTION IMG-FIX TMP-TBL9 Restored COPIER OPTION IMG-FIX TMP-TB10 Restored COPIER OPTION IMG-FIX FXS-TMP7 Restored COPIER OPTION IMG-FIX FXS-TMP8 Restored COPIER...
Page 990
List of Service Modes That Can Be Restored Initial screen Main item Intermediate Sub item Case item COPIER OPTION FNC-SW BXSHIFT Restored Restored Restored COPIER OPTION FNC-SW HOME-SW Restored Restored Restored COPIER OPTION FNC-SW NO-LGOUT Restored Restored Restored COPIER OPTION FNC-SW T-DLV-BK Restored...
Page 991
List of Service Modes That Can Be Restored Initial screen Main item Intermediate Sub item Case item COPIER OPTION FNC-SW WT-FL-LM Restored COPIER OPTION NETWORK NW-WAIT Restored Restored Restored COPIER OPTION NETWORK WLAN-USE Restored Restored Restored COPIER OPTION FNC-SW DFAN-SPD Restored COPIER OPTION...
Page 992
List of Service Modes That Can Be Restored Initial screen Main item Intermediate Sub item Case item COPIER OPTION USER CPRT-DSP Restored Restored Restored COPIER OPTION USER PCL-COPY Restored Restored Restored COPIER OPTION USER CNT-SW Restored Restored Restored COPIER OPTION USER BCNT-AST Restored...
Page 993
List of Service Modes That Can Be Restored Initial screen Main item Intermediate Sub item Case item COPIER OPTION USER JA-FORM Restored Restored Restored COPIER OPTION USER JA-PREV Restored Restored Restored COPIER OPTION USER JA-PULL Restored Restored Restored COPIER OPTION USER JA-PDLB Restored...
Page 994
List of Service Modes That Can Be Restored Initial screen Main item Intermediate Sub item Case item COPIER OPTION D1-ASIZE Restored Restored COPIER OPTION D2-ASIZE Restored Restored COPIER OPTION D3-ASIZE Restored Restored COPIER OPTION D4-ASIZE Restored Restored COPIER OPTION DC-ASIZE Restored Restored COPIER...
Page 995
List of Service Modes That Can Be Restored Initial screen Main item Intermediate Sub item Case item COPIER OPTION CUSTOM2 SP-B33 Restored Restored Restored COPIER OPTION CUSTOM2 SP-B34 Restored Restored Restored COPIER OPTION CUSTOM2 SP-B35 Restored Restored Restored COPIER OPTION CUSTOM2 SP-B36 Restored...
Page 996
List of Service Modes That Can Be Restored Initial screen Main item Intermediate Sub item Case item COPIER OPTION CUSTOM2 SP-V06 Restored Restored Restored COPIER OPTION CUSTOM2 SP-V07 Restored Restored Restored COPIER OPTION CUSTOM2 SP-V08 Restored Restored Restored COPIER OPTION CUSTOM2 SP-V09 Restored...
Page 997
List of Service Modes That Can Be Restored Initial screen Main item Intermediate Sub item Case item COPIER OPTION CUSTOM2 SP-V59 Restored Restored Restored COPIER OPTION CUSTOM2 SP-V60 Restored Restored Restored COPIER OPTION CUSTOM2 SP-V61 Restored Restored Restored COPIER OPTION CUSTOM2 SP-V62 Restored...
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