Troubleshooting - Decagon Devices Em5b Manual

6 TROUBLESHOOTING

6 Troubleshooting
Table 1: Troubleshooting Quick Guide
If this problem occurs:
COMM Port reports already in use
USB to serial adapter not showing Port Picker
ECH2O Utility loses connection with device
Logger stops making measurements
Data shows "* * *" in window or file
Sensor data incorrect
PROBLEM: 1
ECH2O Utility tells me the communication port I want to use is
in use by another application, but I do not think any other programs
are running.
SOLUTION:
Some PDA synchronization software monitor serial communication
ports. Disable Microsoft's ActiveSync or Palm's HotSync system
software while trying to use the serial port with ECH2O Utility.
PROBLEM: 2
My USB to Serial adapter is not showing in the communication port
picker.
SOLUTION:
Enable "Force find all Communication Ports" in the Preferences
Menu by going to the Edit Menu, clicking Preferences, then the
Communication tab, and enabling the check box at the bottom of the
screen. Enabling this option may find other serial ports that are not
available for use by ECH2O Utility (for example, modems installed
in your computer).
301 8 MPa
26
Em5b
Refer to:
Problem #1
Problem #2
Problem #3
Problem #4
Problem #5
Problem #6