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Problem
Solution
I pressed the
Be sure to press and hold
power key, but
(the power key) until the display
nothing
appears and you hear an alert.
happened.
This could take several seconds. If
nothing happens, check that a
charged battery is installed. See
page 18.
The display
Enter the factory-preset unlock
says:
code (1234), or the last four digits
.
of your phone number. If this fails,
How do I
call your service provider (the
unlock my
company that sends you your
phone?
monthly wireless service bill).
My phone
The application you want is
asks for an
locked. If you do not know the
unlock code
unlock code, see page 138.
when I try to
open a feature.
My phone
If you see
t
does not ring.
display, then the ringer is turned
off. See page 95.
Also, the ringer may be set to
even though your phone is
set to an audible ring style. See
page 95.
P
or
y
in the
145
Problem
Solution
My phone
The ringer may be set to play a
rings even
tone even though your phone is
though I
set to a silent ring style. See
selected the
page 95.
(or
) ring
style.
I tried to place
Your call did not reach the
a call and
wireless system. You may have
heard an
dialed the number too soon after
alternating
turning the phone on. Wait until
high/low tone.
you see the idle display before
making a call.
I cannot send/
Make sure that you have a phone
receive calls.
signal (see the "Signal Strength
Indicator" item on page 24). Avoid
electrical or radio interference,
and obstructions such as bridges,
parking garages, or tall buildings.
Your phone also may have the
If you know the unlock code, you
can change this setting in the
security menu (
>
146
feature turned on.
M
>
).
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