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DIGITAL WIRELESS TELEPHONE User's Guide >...
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Welcome Welcome to the world of Motorola digital wireless communications! We are pleased that you have chosen the Motorola 120e wireless phone. Earpiece Power Key Headset Jack Insert headset accessory. Display Volume Keys Adjust earpiece and ringer volume. Left Soft Key Perform functions identiﬁed by left...
Page 4: Software Copyright Notice

(Canada) MOTOROLA, the Stylized M Logo and all other trademarks indicated as such herein are trademarks of Motorola, Inc. ® Reg. U.S. Pat. & Tm. Off. TrueSync, Sidekick, Starﬁsh, and the Stylized Starﬁsh Logo are registered trademarks of Starﬁsh Software, Inc., a wholly owned independent subsidiary of Motorola, Inc.
Page 5: Menu Map

Menu Map Main Menu • Recent Calls • Received Calls • Dialed Calls • Notepad • Call Times • Phonebook • Datebook • Radio • Messages • Voicemail • Create Message • Inbox • Outbox • Quick Notes • Drafts •...
Page 6: Settings Menu

Settings Menu • Ring Styles • Style • Style Detail • My Tones • Phone Status • My Tel. Number • Active Line • Battery Meter • Other Information • Browser Setup • Connection • Incoming Call • In-Call Setup •...
Page 7: Table Of Contents

Contents Menu Map ........3 About This Guide .
Page 8: Table Of Contents

Calling a Number In a Text Message ....31 Additional Calling Features ..... . . 31 Using Features While On a Call.
Page 9: Table Of Contents

Datebook ........74 Week View........74 Day View .
Page 10: Table Of Contents

Creating Alert Tones ......94 Setting Reminders ......100 Shortcuts.
Page 11: Table Of Contents

Data and Fax Calls ......129 Making a Cable Connection ....129 Synchronizing Data .
Page 12: About This Guide

About This Guide This user guide introduces you to the many features in your Motorola wireless phone. Navigating To a Menu Feature Use the menu system to access your phone’s features. This guide shows you how to select a menu feature as follows:...
Page 13: Safety And General Information

0.0 watts to 0.30 watts in digital mode. Exposure To Radio Frequency Energy Your Motorola phone is designed to comply with the following national and international standards and guidelines regarding exposure of human beings to radio frequency electromagnetic energy:...
Page 14: Antenna Care, Phone Operation

• United States Federal Communications Commission, Code of Regulations; 47 CFR part 2 sub-part J • American National Standards Institute (ANSI) / Institute of Electrical and Electronic Engineers (IEEE) C95. 1-1992 • Institute of Electrical and Electronic Engineers (IEEE) C95.1-1999 Edition •...
Page 15: Data Operation, Approved Accessories

To maintain compliance with FCC/Health Canada RF exposure guidelines, if you wear a phone on your body when transmitting, always place the phone in a Motorola-supplied or approved clip, holder, holster, case, or body harness for this product. Use of non-Motorola-approved accessories may exceed FCC/Health Canada RF exposure guidelines.
Page 16: Medical Devices

Medical Devices Pacemakers The Advanced Medical Technology Association recommends that a minimum separation of 6 inches (15 centimeters) be maintained between a handheld wireless phone and a pacemaker. These recommendations are consistent with the independent research by, and recommendations of, the United States Food and Drug Administration. Persons with pacemakers should: •...
Page 17: Operational Warnings, Potentially Explosive Atmospheres

Safety and General Use While Driving Check the laws and regulations on the use of phones in the area where you drive. Always obey them. When using your phone while driving, please: • give full attention to driving and to the road. •...
Page 18: Blasting Caps And Areas, Operational Cautions

Blasting Caps and Areas To avoid possible interference with blasting operations, turn OFF your phone when you are near electrical blasting caps, in a blasting area, or in areas posted: “Turn off two-way radio.” Obey all signs and instructions. Operational Cautions Antennas Do not use any portable phone that has a damaged antenna.
Page 19: Getting Started, What's In The Box, Installing The Battery

To purchase Motorola Original™ accessories, contact the Motorola Customer Call Center at 1-800-331-6456 in the United States or 1-800-461-4575 in Canada. Installing the Battery You must install and charge the battery to use your phone.
Page 20: Charging The Battery

Do This 2 If necessary, slide down the battery door release latch and lift the door off of the phone. 3 Insert the battery, printed arrows ﬁrst, into the top of the battery compartment and push down. 4 Replace the battery door. Charging the Battery New batteries are shipped partially charged.
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batteries perform best after several full charge/discharge cycles. Do This 1 Plug the travel charger into your phone with the release tab facing up. 2 Plug the other end of the travel charger into the appropriate electrical outlet. 3 When your phone indicates that the battery is Charge Complete fully charged ( release tab and remove the travel charger.
Page 22: Turning Your Phone On, Making A Call

Turning Your Phone On Do This 1 Press and hold Power 2 If necessary, enter your four-digit unlock code and press Making a Call Press 1 keypad keys turn on your phone unlock your phone The unlock code is originally set to 1234. Your service provider may change this number before you receive your...
Page 23: Ending A Call, Answering A Call, Seeing Your Phone Number

Ending a Call Press Answering a Call When you receive a call, your phone rings and/or vibrates and displays an incoming call message. Press ANSWER Tip: If your phone is locked, you must unlock it to answer the call. Seeing Your Phone Number Press end the call answer the call...
Page 24: About Your Phone, Using The Display

About Your Phone See page 1 for a basic phone diagram. Using the Display ˜ In Use Indicator — Digital/ Analog Signal Indicator – Signal Strength Indicator ➓ Ring Style Indicator The idle display is the standard display that you see when you are not on a call or using the menu.
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– Signal Strength Indicator Vertical bars show the strength of the network connection. You cannot make or receive calls when the — Digital ( Indicator Shows whether you are receiving a digital or analog signal. ˜ In Use Indicator Shows that a call is in progress. ™...
Page 26: Zooming In And Out, Adjusting Volume, Battery Use

➓ Ring Style Indicator Shows the ring style setting. = loud ring = vibrate = silent Zooming In and Out Press and release zoom in and out on the display. Zoom in to increase text size, zoom out to display more information. You can also zoom in and out from the menu.
Page 27: Battery Care

Caution: To prevent injuries or burns, do not allow metal objects to contact or short-circuit the battery terminals. To maximize your battery’s performance: • Always use Motorola Original™ batteries and battery chargers. The phone warranty does not cover damage caused from using non-Motorola batteries and/or battery chargers.
Page 28: Extending Battery Life

need to be recycled. Refer to your battery’s label for battery type. Contact your local recycling center for proper disposal methods. Never dispose of batteries in a ﬁre because they may explode. Extending Battery Life • Turn off the display backlight The backlight uses power.
Page 29: Making And Answering Calls, Redialing A Number, Using Automatic Redial

Making and Answering Calls For basic instructions on how to make a call, end a call, and answer a call, see pages 20–21. Redialing a Number If you hear an ordinary busy signal: Using Automatic Redial If the network is busy, you hear a fast busy signal, and your phone displays With automatic redial, your phone automatically redials the number for four minutes.
Page 30: Using Caller Id, Returning An Unanswered Call, Calling An Emergency Number

Using Caller ID Calling line identiﬁcation (caller ID) displays the phone number for incoming calls. The phone displays the caller’s name when the name is stored in your phonebook, or Incoming Call Returning an Unanswered Call Your phone keeps a record of your unanswered calls, and displays: •...
Page 31: Turning Off A Call Alert, Canceling An Incoming Call

placed due to network, environmental, or interference issues. Press 1 keypad keys Turning Off a Call Alert You can turn off your phone’s incoming call alert before answering the call. Press either volume key Canceling an Incoming Call While the phone is ringing or vibrating: Press IGNORE Depending on your phone settings and/or...
Page 32: Calling With Speed Dial, Calling With One-touch Dial

Calling With Speed Dial Each entry you store in your phonebook is assigned a unique speed dial number. To speed dial a phonebook entry: Press 1 keypad keys Calling With One-Touch Dial To call phonebook entries 1 through 9, just press and hold the one-digit speed dial number for one second.
Page 33: Calling A Number In A Text Message, Additional Calling Features

Calling a Number In a Text Message To call a phone number embedded in a text message that you receive: Press SELECT Additional Calling Features While dialing (with digits visible in the display), open Dialing Menu to perform the following tasks: Press Attach Number >...
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You can also call a number using these features: Do This Press and release the voice key, then say a voice name Press Received Calls > Dialed Calls To Call a phonebook entry using voice dial To record a voice name, see page 69.
Page 35: Using Features While On A Call, Using Call Waiting, Making A Three-way Call

Using Features While On a Call Using Call Waiting When you are on a call, an alert tone sounds to indicate that you have received a second call. Press Making a Three-Way Call During a call, you can call and connect a third party for a three-way call.
Page 36: Additional On-call Features

Additional On-Call Features Press MUTE Mute > SPEAKER > My Tel. Number > Send Tones > Received Calls > Dialed Calls Messages > Datebook > Other Information > mute the call ) (if available) or ) (if available) activate an attached Spkrphone On speakerphone during an active call...
Page 37: Using The Menu, Navigating To A Feature

Using the Menu Navigating to a Feature Use these keys to move through the menu system: Left Soft Key Perform the function shown in the lower left corner of the display (usually EXIT BACK Menu Key Enter the menu system, or open a sub-menu, when appears in the...
Page 38: Selecting A Feature Option

Selecting a Feature Option Some features require you to select an item from a list: Press BACK to go back to the previous screen. Press open the sub-menu. • Press want. • In a numbered list, press a number key to highlight the item.
Page 39: Entering Feature Information

Entering Feature Information Some features require you to enter information: Press scroll down to additional items. CANCEL CANCEL Press ) to exit without making changes. DONE ) appears when you enter or edit information. • Enter numbers or text with the keypad. •...
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The message center lets you compose and send text messages. A ﬂashing cursor shows where text will appear: Flashing cursor indicates insertion point. CANCEL Press without making changes. When you enter text using the standard tap method, the ﬂashing cursor changes to a block cursor, and the soft key functions change: Block cursor...
Page 41: Entering Text, Choosing A Text Mode

Entering Text Multiple text entry methods make it easy for you to enter names, numbers, and messages on your phone. Choosing a Text Mode Press from any text entry screen to select a text mode: iTAP Let the phone predict each word as you enter it.
Page 42: Using Tap Method

Using Tap Method This is the standard mode for entering text on your phone. Press Tap Method Do This 1 Press a number key one or more times 2 Continue pressing number keys 3 Press from any text entry screen and select the menu option.
Page 43: General Text Entry Rules

General Text Entry Rules Press a number key repeatedly to cycle through its characters. See “Character Chart” on page 42. Press a number key as many times as necessary to enter the desired character at ﬂashing cursor location. Press and hold a number key to cycle between text...
Page 44: Character Chart

• The ﬁrst character of every sentence is capitalized. (Press while it is highlighted by the block cursor). • Your phone may support multiple languages. The current language setting determines whether a new message begins on the left or right side of the display.
Page 45: Using Symbol Mode

Using Symbol Mode Your phone provides an alternate way to enter symbol characters in a message. Press entry screen and select the Do This 1 Press a number key one time 2 Press Press the number key multiple times 3 Press SELECT Symbol Chart Use this chart as a guide for entering characters in symbol...
Page 46: Using Itap™ Software Predictive Text Entry Method

Using iTAP™ Software Predictive Text Entry Method iTAP™ software provides a predictive text entry method that lets you enter a word using one keypress per letter. Press from any text entry screen and select the menu option. Enter Words Do This 1 Press a number key one time 2 Press number...
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Do This 3 Press 4 Press SELECT For example, to spell the word “act,” press The display shows: Flashing cursor indicates insertion point. DELETE DELETE Press to clear the last letter. Enter Novel Words You may enter a word that the iTAP software does not recognize.
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Do This 2 Press 3 Press then press 4 Continue to enter letters and highlight letter combinations Punctuation Press Capitalization The ﬁrst word of a sentence is automatically capitalized, with following words in lowercase. Press highlight the letter or letter combination SELECT shift the text entry cursor to the left and “lock”...
Page 49: Enter Numbers, Delete Letters And Words

Enter Numbers Do This 1 Enter the ﬁrst digit and then highlight it 2 Press number keys 3 Press SELECT Delete Letters and Words Place the cursor to the right of the text you want to delete, and then do the following: Do This DELETE Press...
Page 50: Menu Feature Descriptions

Menu Feature Descriptions This chapter describes all of your phone’s features in order of the menu map shown on pages 3–4. Main Menu ECENT Received Calls View a list of recently received calls. See page 60. Dialed Calls View a list of recently dialed calls. See page 60. Notepad Call or store the last number entered on the keypad.
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Use the datebook calendar to schedule and review your appointments. See page 74. ADIO Listen to FM radio stations with the optional Motorola Original™ FM Stereo Radio Headset accessory. This menu feature is displayed only when the FM Stereo Radio Headset is plugged into the accessory connector port on your phone.
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Drafts Browser Alerts HORTCUTS Create keypad or voice shortcuts to menu features. See page 101. OICE Use the voice key to record messages and phone calls. See page 104. Note: Recording phone calls is subject to varying state and federal laws regarding privacy and recording of conversations.
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Settings Menu TYLES Style Select the ring style your phone uses to notify you of incoming calls, messages, or other events. See page 92. Style Detail Change details about the current ring style. Style represents the name of the ring style. See page 92.
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Battery Meter View a detailed battery charge meter. Other Information View your phone’s feature speciﬁcations (if available from the service provider). ONNECTION Connect your phone to a computer or hand-held device to send and receive data and fax calls on the connected device. See page 129.
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In-Call Timer Adjust call timer set your timer to beep at a selected interval during your calls. (60 seconds is the default.) You can also turn on or off a display timer during calls as follows: Time Answer Options Turn call answering options on or off: Multi-Key ECURITY Phone Lock...
Page 56: Restrict Calls

Restrict Calls Restrict incoming and outgoing calls. See page 137. New Passwords Change your unlock code (originally set to 1234) or your security code (originally set to 000000). See page 134. OCATION If your phone has the automatic location information (ALI) feature, it can tell the phone network where you are physically located.
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Banner Initial Setup Set many basic phone options: Time and Date Auto PIN Dial Auto Redial Backlight Change the text that appears in the idle display. Settings > Other Settings > Initial Setup > Set the phone’s time and date. Some networks require an authenticating PIN...
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Zoom TTY Setup Scroll Animation Language Contrast Switch between three lines Zoom Out ) and two lines Zoom In ) of display text. Set your phone to operate in one of three TTY modes, or return to normal Voice mode. See page 124. Force the cursor to stop or wrap around when it reaches the top or bottom of...
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DTMF Your phone can send a number to the network as dual tone multi-frequency (DTMF) tones. DTMF tones are used to communicate with automated systems that require you to enter a number such as a code, password, or credit card number.
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Master Clear Network View and adjust your phone’s network settings. Your service provider registers your phone to a network. You can view information about the current network, change how your phone searches for a network, and activate alerts that indicate when a call is dropped or network registration changes.
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automatically answer calls after two rings. See page 126. Note: The use of wireless devices and their accessories may be prohibited or restricted in certain areas. Always obey the laws and regulations on the use of these products. Headset Set your phone to automatically answer calls after two rings when connected to a headset.
Page 62: Recent Calls, Viewing Received Calls Or Dialed Calls

Recent Calls Viewing Received Calls or Dialed Calls Your phone keeps a list of the calls you recently received and dialed, even if the calls did not connect. The lists are sorted from newest to oldest entries. The oldest entries are deleted as new ones are added.
Page 63: Delete All

Press VIEW Last Calls Menu Option Description Store Create a phonebook entry with the number in the Delete Delete the entry. Delete All Delete all entries in the list. Send Message Open a new text message with the number in the Add Digits Add digits after the number.
Page 64: Using The Notepad, Viewing And Resetting Call Timers

Using the Notepad Your phone stores the most recent string of digits entered on the keypad in a temporary memory location called the notepad. This can be a phone number that you called, or a number that you entered but did not call. To retrieve the number stored in the notepad: Find the Feature Press...
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The amount of network connection time you track on your resettable timer may not equal the amount of time for which you are billed by your service provider. For billing information, please contact your service provider directly. You can view the following network connection times: Timer Description...
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To view a call timer: Find the Feature Press SELECT To reset the call timer: Press RESET > > scroll to the timer you want\ view the recorded time reset the time (if available) conﬁrm the reset Recent Calls Call Times...
Page 67: Phonebook, Viewing Entry Details

Phonebook You can store a list of names and phone numbers or email addresses in your phone’s electronic phonebook. To see the names in your phonebook, press Phonebook > from the idle display. Scroll to a name VIEW and press ) to view details of the phonebook entry as shown below.
Page 68: Storing A Phonebook Entry

Storing a Phonebook Entry A phone number or email address is required for a phonebook entry. All other information is optional. Shortcut: Enter a phone number in the idle display, then STORE press number in the Enter Information Find the Feature Press SELECT CHANGE...
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Press CHANGE SELECT RECORD Go to step 13 if you do not want a voice name CHANGE 15 keypad keys SELECT Type select Note: This option is not available for email entries. scroll to the number type select the number type record a voice name for the entry, if desired (see page 69) Speed No.
Page 70: Storing A Pin Code With The Phone Number

Complete Phonebook Entry When you are ﬁnished entering information for a phonebook entry: Press DONE Storing a PIN Code With the Phone Number You can store a PIN code with the phone number for calls that require additional digits (for example, to make a calling card call, or to retrieve voicemail or answering machine messages).
Page 71: Recording A Voice Name For A Phonebook Entry

Press Insert 'n' > Note: You can store a maximum of 32 digits per number. Each character counts as one digit. Recording a Voice Name For a Phonebook Entry You can record a voice name for a new or existing phonebook entry.
Page 72: Dialing A Phonebook Entry

Do This 4 Press 5 Press 6 Press and release the voice key and say the entry’s name (in two seconds) 7 Press and release the voice key and repeat the name 8 Press Dialing a Phonebook Entry Use one of the following procedures to call a number (or send a text message to an email address) stored in your phonebook.
Page 73: Editing A Phonebook Entry

Voice Dial Do This Press and release the voice key and say the entry’s name (in two seconds). To speed dial a phonebook entry, see page 30. To call an entry with one-touch dial, see page 30. Editing a Phonebook Entry Find the Feature Press VIEW...
Page 74: Deleting A Phonebook Entry, Sorting The Phonebook List

Deleting a Phonebook Entry Find the Feature Press SELECT Sorting the Phonebook List You can sort your phonebook list by speed dial number (the standard), name, email address, or voice name. Note: The voice name sort is identical to the name sort, except that entries with voice name tags appear ﬁrst.
Page 75: Synchronizing With Truesync Software

Starﬁsh TrueSync accessory product. See the TrueSync user guide for more information. Note: TrueSync software is designed to synchronize with basic features of many popular Personal Information Management (PIM) software and hardware products. ® software, a Motorola...
Page 76: Datebook, Week View

Datebook The datebook is a calendar that lets you schedule and organize events such as appointments and meetings. You can set the datebook to send a reminder alarm for speciﬁc events. Note: You must set the correct time and date on your phone to use the datebook.
Page 77: Day View, Event View

Day View Select a day and press Untimed event • Joe's B-day Down scroll arrow BACK Return to previous screen Event View Select an event and press Reminder alarm Marie, mtg about Down scroll new product arrow BACK Return to previous screen VIEW ) to see the day’s events.
Page 78: Adding A Datebook Event, Changing Event Information

Adding a Datebook Event A title is required for a datebook event. All other information is optional. Note: You must create an event to use the reminder alarm. Find the Feature Press CHANGE 2 keypad keys DONE Changing Event Information Find the Feature Press VIEW...
Page 79: Copying An Event

Press CHANGE 8 keypad keys DONE Copying an Event Find the Feature Press VIEW SELECT 8 keypad keys DONE scroll to the information you want to change edit the information enter new information store the information Datebook > scroll to the day display the day view scroll to the event Datebook Menu...
Page 80: Deleting An Event, Synchronizing With Truesync Software

Information Management (PIM) software and hardware products. store the information scroll to the day display the day view scroll to the event open the scroll to select conﬁrm the deletion ® software, a Motorola Datebook > Datebook Menu Delete Delete...
Page 81: Radio, Turning The Radio On And Off

Radio You can use your phone to listen to FM radio stations when the optional Motorola Original™ FM Stereo Radio Headset accessory is plugged into the phone’s accessory connector port. Turning the Radio On and Off Press Radio Alternatively, you can use the following procedure:...
Page 82: Tuning A Station, Storing A Preset, Selecting A Preset

Tuning a Station Do This Press Press and hold Storing a Preset Do This Press and hold a number key Selecting a Preset Press a number key Sending and Receiving Calls With the Radio On Your phone rings or vibrates as usual to notify you of an incoming call, message, or other event.
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Do This IGNORE Press ANSWER Press Press the button on the FM Stereo Radio Headset microphone To end the call and resume the FM broadcast: Do This Press Press and hold the button on the FM Stereo Radio Headset microphone Turn the radio off before dialing outgoing calls from the phone keypad.
Page 84: Messages—voicemail, Storing Your Voicemail Number

Messages—Voicemail You can listen to your voicemail messages by calling your network voicemail phone number. Voicemail messages are stored on the network—not on your phone. Storing Your Voicemail Number Storing your voicemail number on your phone makes it easy for you to listen to new voicemail messages. In many cases, your service provider has already done this for you.
Page 85: Receiving A Voicemail Message, Listening To A Voicemail Message

Receiving a Voicemail Message When you receive a voicemail message, your phone displays the (voice message waiting) indicator and a & New VoiceMail notiﬁcation. Press CALL If reminders are turned on, your phone sends a reminder at regular intervals until you close the new message notiﬁcation, listen to the message, or turn off your phone.
Page 86: Messages—text, Setting Up The Text Message Inbox

Messages—Text Text messages are brief messages that you can send and receive. Quick notes are pre-written text messages that you can incorporate into a message and send quickly. Your text message inbox must be set up before you can send and receive messages. The number of messages the inbox can hold depends on the length of the messages, and the number of other messages and drafts stored on your phone.
Page 87: Receiving A Text Message, Reading, Locking, Or Deleting A Text Message

Press DONE Receiving a Text Message Note: Your text message inbox must be set up before you can receive text messages. See page 84. When you receive a text message, your phone displays the (message waiting) indicator and a notiﬁcation, and gives an alert. Press READ If reminders are turned on, your phone sends a...
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Press READ BACK DELETE scroll to the message The following indicators show message status: = unread = unread (with attachment) ñ = unread and urgent = unread and urgent ï (with attachment) = read = read (with attachment) î = read and urgent ò...
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Inbox Menu includes the following options: Option Description Create Message Open a new text message. Call Back Call the number in the message header or embedded in the message. Go To Launch the micro-browser and go to a Web address (URL) embedded in the message.
Page 90: Sending A Text Message

Sending a Text Message You can send a text message to one or more recipients. You can manually enter each recipient’s phone number or email address, or select numbers/addresses from the phonebook or recent call lists. Note: When you manually enter numbers and/or email addresses, you must insert a space between each entry.
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Press 5 keypad keys BROWSE CHANGE SELECT CHANGE 11 keypad keys DONE enter the message Note: Message length is limited.As you near the limit, a display counter shows how many characters are left. select and insert a quick note message (see page 90) store the message Priority select...
Page 92: Sending A Quick Note Text Message

Sending a Quick Note Text Message Quick notes are pre-written text messages that you can incorporate into a message and send quickly (for example, Meet me at ... Find the Feature Press READ Quick Note Menu Option Edit Delete Send ).
Page 93: Viewing The Status Of Sent Text Messages

Viewing the Status of Sent Text Messages Messages that you send are stored in the outbox. Find the Feature Messages in the outbox are sorted from newest to oldest. The following indicators show message status: = sending in progress á = sending failed Messages Outbox...
Page 94: Ring Styles, Selecting A Ring Style, Customizing A Ring Style

Ring Styles Your phone rings or vibrates to notify you of an incoming call or other event. This ring or vibration is called an alert. You can select one of ﬁve different ring styles: = loud ring = vibrate = silent The ring style indicator in the display shows the current ring style (see page 22).
Page 95: Activate And Deactivate Ringer Ids

messages, data calls, fax calls, alarms, and reminders. Any changes you make are saved to the current ring style. Find the Feature Note: Style represents the current ring style. Press CHANGE SELECT Activate and Deactivate Ringer IDs When ringer IDs are turned on, your phone uses distinctive ringer alerts to notify you of incoming calls or messages from speciﬁc entries stored in your phonebook.
Page 96: Creating Alert Tones

Press SELECT Set Ringer or Keypad Volume Find the Feature Note: Style represents the current ring style. Press Creating Alert Tones You can create and store custom alert tones on your phone. The tones appear in the list of available alerts. Create a Tone Find the Feature Press...
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Press CHANGE 4 keypad keys CHANGE 7 keypad keys DONE Enter Notes Use the keypad keys to enter each note. Press a key multiple times to cycle through its notes or options (pitch, octave, or length). The default setting for a new tone is a quarter note in octave two.
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Enter a note as follows: Task Change the octave Select the note (required) Change a note to a sharp or ﬂat Change a note’s length Display Description sharp ﬂat quarter note or rest half note or rest whole note or rest Action Set the new octave ( before selecting the note.
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Task Action Add a rest Enter one or more rests ( characters) as needed in the tone sequence. Set the length of the rest by entering a character after the rest, just as you would for a note. Listen to a new Press Compose Menu tone as you...
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Press 4 0 0 0 Play a Tone Find the Feature Press SELECT PLAY CANCEL Edit a Tone You cannot edit the predeﬁned alert tones included with your phone. To edit a custom alert tone: Find the Feature Press enter a whole note G scroll to the tone open the...
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Press EDIT CHANGE 5 keypad keys DONE Delete a Tone You cannot delete the predeﬁned alert tones included with your phone. To delete a custom alert tone: Find the Feature Press SELECT open the tone details scroll to the item you want to Name Notes edit (...
Page 102: Setting Reminders

Setting Reminders A reminder is an alert that rings or vibrates at regular intervals to notify you about a voicemail or text message that you have received. Find the Feature Note: Style represents the current ring style. Press SELECT > >...
Page 103: Shortcuts, Standard Shortcuts, Creating A Shortcut

Shortcuts Your phone includes several standard shortcuts. You can create additional shortcuts to frequently used menu items. Standard Shortcuts The following shortcuts are pre-programmed in your phone. You cannot edit or delete these shortcuts. Do This Press , then press and hold (within two seconds) Press Press...
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mouth, and speak directly into the phone in a normal tone of voice. Do This 1 Press 2 Press 3 Press and hold 4 Press 5 Press Press Press 6 Press 7 Press and release the voice key and say the shortcut’s name (in two seconds) 8 Press and release...
Page 105: Using Shortcuts

Using Shortcuts Use a Keypad Shortcut Press 2 the keypad shortcut number Select a Shortcut From the List Find the Feature Use a Voice Shortcut Do This 1 Press 2 Press and release the voice key and say the shortcut’s name (in two seconds) open the menu go to the menu item or...
Page 106: Voice Notes, Recording A Voice Note

Voice Notes You can use the voice note feature to record personal messages and phone calls on your phone. Recording a Voice Note Use this procedure to record a voice note from the idle display, or to record a phone call in progress. Your phone plays an alert tone to notify the other party that the call is being recorded.
Page 107: Viewing The Voice Notes List

Viewing the Voice Notes List Find the Feature Locked voice note Down scroll arrow EXIT Return to previous screen Voice Notes > Voice Notes 2)2:20pm 6/1/00 1)4:05am 4/1/00 PLAY Press to open the Voice Notes Menu Time/date recorded Play the highlighted voice note...
Page 108: Playing A Voice Note

Find the Feature Press PLAY When you connect an optional Motorola Original™ headset or FM Stereo Radio Headset accessory to your phone, playback is automatically routed to the headset. Tip: You can play a voice note while taking a call. It will not be transmitted to the other party.
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Voice Note Controls Stop playback and Voice go to Notes Menu Raise or lower playback volume of voice note. Stop playback and return to voice notes list. Stop playback and scroll up/down to next voice note. Rewind three seconds, resume playing.
Page 110: Locking And Unlocking A Voice Note

Locking and Unlocking a Voice Note Lock a voice note to prevent it from being deleted. You must unlock a voice note to delete it. Find the Feature Press SELECT To lock or unlock a voice note during playback: Press SELECT Playback stops when you lock or unlock a voice note.
Page 111: Deleting A Voice Note

Deleting a Voice Note Find the Feature Press SELECT Notes: • You cannot delete a locked voice note. • You cannot recover a deleted voice note. Voice Notes > scroll to the voice note you want to delete Voice Notes Menu open the Delete Delete All...
Page 112: Micro-browser, Starting A Micro-browser Session, Interacting With Web

Micro-Browser The micro-browser lets you access Web pages and Web-based applications on your phone. Contact your service provider to set up access, if necessary. Starting a Micro-Browser Session Find the Feature Press SELECT Shortcut: If you open a text message with a Web address (URL) embedded in it, you can press launch the micro-browser and go directly to the URL.
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Press SELECT keypad keys, followed by select the highlighted item call the highlighted phone number from the micro-browser enter information Press to delete one letter at a time if you make a mistake. go back to the previous page Browser Menu open the...
Page 114: Calculator, Calculating Numbers

Calculator You can use your phone as a calculator and currency converter. Calculating Numbers Press 1 number keys SELECT Selected function appears here Press to highlight a function Exit the calculator enter a number highlight a calculator function perform the function Calculator EXIT Press...
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The calculator can perform the following functions: Function Description Insert a decimal point Clear the calculation Clear entry (replaces subsequent values in a calculation) Calculate the result Subtract Multiply ÷ Divide Divide the displayed value by 100 ± Change the entry’s sign (positive/negative) Calculate the exchange rate Store the value in memory (overwrites...
Page 116: Converting Currency

Converting Currency The currency converter works just like the calculator, but uses the (currency) function: Find the Feature Press 1 number keys 3 number keys SELECT > > enter the exchange rate store the exchange rate enter the amount to convert (amount to multiply by the exchange rate) highlight the...
Page 117: Games, Playing A Game, Blackjack

Games You can play games on your phone between phone calls. An incoming call, message, alarm, or alert automatically ends the game. Playing a Game Find the Feature Press SELECT When the game is over: Press ) or BACK ) or Blackjack In this classic card game, you play against the dealer to see who can get closer to 21 points without going over.
Page 118

Rules of the Game • The ﬁrst card is dealt to the dealer. The dealer’s cards are shown at the top of the display, and your cards are shown at the bottom. • Face cards count as 10 points. Number cards count as the points shown on their face.
Page 119: Mindblaster

How to Play When the game begins, you are dealt two cards. Press STAY HIT ME Mindblaster Guess a secret four-symbol code. You play by entering symbols into four spaces and then submitting a guess. Rules of the Game • Your score is the number of guesses it takes to reveal the secret code.
Page 120: Paddleball

• When you correctly guess the four-symbol code, the display shows your score and the level of your next game. • After you win one game, you progress from level 1 to level 2. After you win two more games, you progress from level 2 to level 3.
Page 121: Falling Numbers

• The game is over when the paddle misses the ball. How to Play Press Falling Numbers Score points by pressing the corresponding number key for numbers as they “fall” down the display. Rules of the Game • If a number reaches the bottom of the display or if you press an incorrect number key, you score one miss.
Page 122: Video Poker

Press to select the following options: Option Game Sounds New Game Level Top Scores Help Video Poker Turn 100 credits into 9,999-plus credits by making the best possible poker hands. Rules of the Game • You start a new game with 100 credits. You must bet from 1-10 credits for each hand you play.
Page 123

How to Play Place your initial bet or change your bet (from 1-10 credits) and then: Press DEAL DONE Press to select the following options: Option Change Bet Game Sounds New Game Choose Deck Awards Table Help start a new hand select the card to the left select the card to the right discard selected card...
Page 124: Adjusting Your Settings, Reordering Menu Items, Customizing A Soft Key Function

Adjusting Your Settings Reordering Menu Items You can reorder the items in your phone’s main menu. Find the Feature Press GRAB INSERT Customizing a Soft Key Function You can relabel the soft keys ( different menu items from the idle display. Find the Feature scroll to a menu item grab the menu item...
Page 125: Hiding Or Showing Location Information

Press CHANGE CHANGE Hiding or Showing Location Information Your phone can use the automatic location information (ALI) feature to tell the network where you are physically located. When ALI is turned Services may use your known location to provide useful information (for example, driving directions, or the location of the nearest bank).
Page 126: Tty Operation

TTY Operation You can use an optional TTY device with your phone to send and receive calls. You must plug the TTY device into the phone’s headset jack and set the phone to operate in one of three TTY modes. Notes: •...
Page 127

Press SELECT TTY Setup menu includes the following options: Option Description Transmit and receive TTY characters Receive TTY characters but transmit by speaking into the microphone Transmit TTY characters but receive by listening to the earpiece Voice Return to normal voice mode When your phone is in a TTY mode, the international ù...
Page 128: Hands-free Use

TTY Setup menu as described on page 124. Hands-Free Use You can purchase an optional Motorola Original™ hands-free car kit or headset for your phone. These accessories provide alternative ways for you to use your phone without using your hands.
Page 129

Press SELECT Automatic Hands-Free You can set your phone to automatically route calls to a car kit when it detects a connection. Find the Feature Press SELECT Power-Off Delay When your phone is connected to a car kit, you can set it to stay on for a period of time after you switch off the ignition.
Page 130: Charger Time

Caution: If you select power off when you turn off the ignition. Be careful not to drain your vehicle battery if you select this option. Find the Feature Press SELECT Charger Time When your phone is connected to a car kit, you can set it to charge itself for a speciﬁed time period after you switch off the ignition.
Page 131: Data And Fax Calls, Making A Cable Connection

Original data kit. See the data kit’s user guide for more information. Attach the Cable Use a Motorola Original serial cable or Motorola Original USB cable to connect your phone to the external device. Note: Not all devices are compatible with a cable connection.
Page 132

Motorola logo on the detachable head and the metal shielding on the serial cable plug are both facing you. 2 With the Motorola logo and the phone both facing you, plug the detachable head into the phone’s accessory connector port.
Page 133: Synchronizing Data, Sending A Data Or Fax Call

You can synchronize phonebook and datebook information between your phone, computer, and PDA with Starﬁsh ® TrueSync software, a Motorola accessory product. See the TrueSync user guide for more information. Note: TrueSync software is designed to synchronize with basic features of many popular Personal Information Management (PIM) software and hardware products.
Page 134: Receiving A Data Or Fax Call

Connect your phone to the device as described on pages 129-131 and do the following: Do This 1 Check the phone make sure that the phone is 2 Open the application on your computer 3 End the call from the connected device Receiving a Data or Fax Call Use this procedure to transfer data or a fax to your...
Page 135: Transfer The Data Or Fax

Do This 2 Press SELECT 3 Press 4 Connect your phone to the device Note: You cannot answer incoming voice calls when your phone is in data or fax mode. Any voice calls you receive are treated as unanswered calls. To return a voice call, reset your phone to voice mode as described on page 133.
Page 136: Security, Assigning A New Code Or Password

Security Assigning a New Code or Password Your phone’s unlock code is originally set to 1234, and the security code is originally set to 000000. Your service provider may reset these numbers before you receive your phone. If your service provider has not reset these numbers, we recommend that you change them to prevent other users from accessing your personal information.
Page 137: If You Forget A Code Or Password

Press CHANGE 3 keypad keys 5 keypad keys 7 keypad keys If You Forget a Code or Password If you forget your security code, contact your service provider. If you forget your unlock code, try entering 1234 or the last four digits of your phone number.
Page 138: Locking And Unlocking Your Phone

Locking and Unlocking Your Phone You can lock your phone manually or set the phone to lock automatically whenever you turn it off. To use a locked phone, you must enter the unlock code. A locked phone still rings or vibrates for incoming calls or messages, but you must unlock it to answer.
Page 139: Locking And Unlocking Your Keypad, Restricting Calls

Unlock Your Phone Enter Unlock Code At the Press 1 keypad keys Locking and Unlocking Your Keypad You can lock your phone keypad to prevent accidental keypresses (for example, when carrying your phone in a purse or pocket). Press Note: Incoming calls and messages unlock the keypad. Restricting Calls You can stop all incoming and/or outgoing calls, or you can restrict outgoing calls to the numbers stored in your...
Page 140

• Your phone still receives incoming text messages when incoming calls are restricted. Find the Feature Press 1 keypad keys CHANGE CHANGE SELECT Tip: The phonebook is not locked when you restrict outgoing calls to numbers stored in the phonebook. To prevent a user from adding (and then calling) a new phonebook entry, you may want to lock the phonebook.
Page 141: Troubleshooting

Troubleshooting Check these questions ﬁrst if you have problems with your phone. If you need additional help, contact the Motorola Customer Call Center at 1-800-331-6456 (United States) or 1-800-461-4575 (Canada). Question Answer Is your phone Press set up your phone number, contact your correctly? service provider.
Page 142

I pressed the power key, but nothing happened. Answer Dropping your phone, getting it wet, or using a non-Motorola battery or battery charger can damage the phone. The phone’s limited warranty does not cover liquid damage or damage caused from using non-Motorola accessories.
Page 143

Problem Solution The display Enter the factory-preset unlock Enter says: code (1234), or the last four digits Unlock Code of your phone number. If this fails, How do I call your service provider (the unlock my company that sends you your phone? monthly wireless service bill).
Page 144

Problem I tried to place a call and heard an alternating high/low tone. I cannot send/ receive calls. My phone has poor reception and drops calls. Solution Your call did not reach the wireless system. You may have dialed the number too soon after turning the phone on.
Page 145

Problem Solution I cannot hear While on a call, press the upper others on my volume key. The display should phone. show the volume increasing. Also, make sure that your phone’s earpiece is not blocked by its carrying case. I cannot open Before you can use text my message messages, you must set up the...
Page 146

Problem My phone will not send voicemail commands, passwords, or other codes. My phone’s display is too dark. Solution Your phone sends commands and passwords as DTMF tones. You can set your phone’s DTMF tones Long Short to be , or have trouble sending numbers, try changing the DTMF setting.
Page 147

Problem Solution My battery Your battery’s performance is didn’t last as affected by charge time, feature long as I use, temperature changes, expected. backlight use, and other factors. What can I do For tips on extending your battery to extend life, see page 24.
Page 148

Problem My phone beeped when I attached the data cable, but my data and applications don’t work. When sending data with the data cable, why does the computer show a connection rate of 19200 Kbps? I can’t end my data call by closing the application on my computer.
Page 149

Problem Solution I launched the You may be in an area without micro-browser service. If you have wireless but the display service, look in the display for the says: digital signal indicator ( Service Not do not see the indicator, you may Available be in an area that has only analog service or no service at all.
Page 150: Programming Instructions

Programming Instructions Follow this procedure if you need to program your phone’s phone number(s) or system ID. Note: Programming is normally done by a trained technician at the site of purchase. Users should not make changes other than ones in the following procedure. Before programming, ask your service provider for your: •...
Page 151

Do This 4 Press the keypad keys for the 10-digit MIN 5 Press 6 Similarly, enter appropriate numbers for the IMSI, MDN, AMPS Sys ID, and CDMA Sys ID DONE 7 Press EXIT 8 Press open the MIN editor and enter the new MIN store the new MIN close the NAM programming menu...
Page 152

Speciﬁc Absorption Rate Data The Motorola 120e wireless phone meets the government’s requirements for exposure to radio waves. Your wireless phone is a radio transmitter and receiver. It is designed and manufactured not to exceed limits for exposure to radio frequency (RF) energy set by the Federal Communications Commission (FCC) of the U.S.
Page 153

2. The SAR information includes the Motorola testing protocol, assessment procedure, and measurement uncertainty range for this product.
Page 154: Additional Health And Safety Information

The U.S. Food and Drug Administration's Center for Devices and Radiological Health Consumer Update on Mobile Phones Additional Health and Safety Information FDA has been receiving inquiries about the safety of mobile phones, including cellular phones and PCS phones. The following summarizes what is known—and what remains unknown—about whether these products can pose a hazard to health, and what can be done to minimize any potential risk.
Page 155

the primary source of the RF—and the person's head. The exposure to RF from mobile phones in which the antenna is located at greater distances from the user (on the outside of a car, for example) is drastically lower than that from hand-held phones, because a person's RF exposure decreases rapidly with distance from the source.
Page 156

The cells in this assay showed changes after exposure to simulated cell phone radiation, but only after 24 hours of exposure. It is possible that exposing the test cells to radiation for this long resulted in heating.
Page 157: Mobile Phones

recommendations and scientiﬁc oversight of new CTIA-funded research based on such recommendations. Two other studies of interest have been reported recently in the literature: 1 Two groups of 18 people were exposed to simulated mobile phone signals under laboratory conditions while they performed cognitive function tests.
Page 158

mobile phones (a number increasing at a rate of about 1 million per month), about 4800 cases of brain cancer would be expected each year among those 80 million people, whether or not they used their phones. Thus it is not possible to tell whether any individual's cancer arose because of the phone, or whether it would have happened anyway.
Page 159

• cooperate in providing mobile phone users with the best possible information on what is known about possible effects of mobile phone use on human health At the same time, FDA belongs to an interagency working group of the federal agencies that have responsibility for different aspects of mobile phone safety to ensure a coordinated effort at the federal level.
Page 160

• a hand-held phone with a built-in antenna connected to a different antenna mounted on the outside of the car or built into a separate package • a headset with a remote antenna to a mobile phone carried at the waist Again, the scientiﬁc data do not demonstrate that mobile phones are harmful.
Page 161

1. Muscat et al. Epidemiological Study of Cellular Telephone Use and Malignant Brain Tumors. In: State of the Science Symposium;1999 June 20; Long Beach, California. 2. Tice et al. Tests of mobile phone signals for activity in genotoxicity and other laboratory assays.
Page 162: Warranty

United States and Canada Warranty What Does this Warranty Cover? Subject to the exclusions contained below, Motorola, Inc. warrants its telephones, pagers, and consumer and professional two-way radios (excluding commercial, government or industrial radios) that operate via Family Radio Service or General Mobile Radio Service, Motorola-branded or certiﬁed accessories sold for use with these Products (“Accessories”)
Page 163

(c) use of the Products or Accessories for commercial purposes or subjecting the Product or Accessory to abnormal usage or conditions; or (d) other acts which are not the fault of Motorola, are excluded from coverage. Use of Non-Motorola Products and Accessories. Defects or damage that result from the use of Non-Motorola branded or certiﬁed Products,...
Page 164: Who Is Covered, What Will Motorola Do

This warranty extends only to the ﬁrst consumer purchaser, and is not transferable. What Will Motorola Do? Motorola, at its option, will at no charge repair, replace or refund the purchase price of any Products, Accessories or Software that does not conform to this warranty. We may use functionally equivalent...
Page 165: What Other Limitations Are There

You will receive instructions on how to ship the Products, Accessories or Software, at your expense, to a Motorola Authorized Repair Center. To obtain service, you must include: (a) a copy of your receipt, bill of sale or other comparable proof of purchase;...
Page 166

Laws in the United States and other countries preserve for Motorola certain exclusive rights for copyrighted Motorola software such as the exclusive rights to reproduce and distribute copies of the Motorola software.
Page 167: Product Registration, Export Law Assurances

Product registration is an important step toward enjoying your new Motorola product. Registering helps us facilitate warranty service, and permits us to contact you should your product require an update or other service. Registration is for U.S. residents only and is not required for warranty coverage.
Page 168: Index

Index accessories optional 10, 79, 106, 124, 126, 129 standard 17 accessory connector port 1 active line indicator deﬁned 23 illustration 22 Add Digits feature 61 alarm 74, 76 alert creating 94–99 deﬁned 92 reminders, turning on/off selecting 92–93 turning off 29 analog signal indicator deﬁned 23 illustration 22...
Page 169

calculator 112–114 calendar. See datebook call adding digits after phone number 61 alert, creating 94–99 alert, selecting 92–93 alert, turning off 29 answer options 53 answering 21 call waiting 33 calling card 68 canceling 29 datebook, opening 34 deleting 60–61 dialed calls list 32, 34, 60–61 dialing 20...
Page 170

computer, synchronizing data 73, 78 contrast, display 56 currency converter 114 cursor 38 customizing the menu 122 data call making 129–133 date, setting 55 datebook adding an event 76 alarm 76 calendar 74 changing event information 76 copying an event 77 day view 75 deleting an event 78 event reminders, turning...
Page 171

ending a call 21 Enter Unlock Code message 135, 137 event alert 92–93 exchange rate, calculating external device synchronizing data 73, factory settings, resetting 57–58 falling numbers 119–120 ﬂashing cursor, deﬁned 38 FM Stereo Radio Headset 49, 79–81 games 115–121 greeting, display 54 hands-free mode automatic answer 126...
Page 172

indicators (continued) ring style 22, 24, 92 roam 22, 23 signal strength 22, 23 silent alert 24 silent ring style 24, 92 soft ring style 24, 92 vibrate and ring style 24, vibrate style 24, 92 voice message waiting 22, 23, 83 voice name 65 iTAP software 44–47 end 1, 21, 35...
Page 173

menu (continued) customizing 122 Datebook Menu 74, 75 Dialing Menu 31, 62 entering text 37–38, 39–47 features 48–59 language, setting 56 Last Calls Menu lists 36 locking applications 53 My Tones Menu 98, 99 navigating 10, 35 Phonebook Menu Quick Note Menu rearranging features 122 scroll feature 56 Text Msg Menu...
Page 174

network settings 58 notepad deﬁned 62 entering digits 62 retrieving digits 62 number, viewing your own 3, 51 numeric text mode 39 one-touch dial deﬁned 30 using 30 voicemail number 30 optional accessory, deﬁned optional feature, deﬁned 10 outbox 49, 91 paddleball 118–119 passwords.
Page 175

phone number (continued) storing in phonebook 66–68 viewing your own 3, 51 voice dial 32 phonebook attaching two numbers deleting an entry 72 dialing a number 70–71 editing an entry 71 email address 65 entry details 65 entry name 65 number type indicator 65 one-touch dial 30 phone number 65...
Page 176

ring alert selecting 92–93 turning off 29 ring style customizing 92–94 deﬁned 92 indicators 24, 92 setting 92 ring style indicator deﬁned 24, 92 illustration 22 ringer volume, adjusting 24 volume, setting 94 ringer ID activating/deactivating 93–94 deﬁned 93 listed in phonebook entry roam indicator deﬁned 23 illustration 22...
Page 177

tap method text entry 40–42 telephone number, viewing your own 3, 51 text block cursor 38 browse mode 39 character chart 42 entering from keypad 39–47 entry mode, changing 39 ﬂashing cursor 38 iTAP software predictive text entry 44–47 numeric mode 39 symbol chart 43 symbol mode 43–44 tap method 40–42...
Page 178

voice dial dialing a number 32, 71 recording voice name 69–70 voice key dialing a number 32 functions 1 recording a voice name recording a voice note voice message waiting indicator 22, 23, 83 voice name deﬁned 69 phonebook indicator 65 recording 69–70 voice notes 104–109 voice shortcut...
Page 179: Wireless Phone Safety Tips

1 Get to know your Motorola wireless phone and its features such as speed dial and redial. If available, these features help you to place your call without taking...
Page 180

2 When available, use a hands-free device. If possible, add an additional layer of convenience to your wireless phone with one of the many Motorola Original™ hands- free accessories available today. 3 Position your wireless phone within easy reach. Be able to access your wireless phone without removing your eyes from the road.
Page 181

8 Use your wireless phone to call for help. Dial 9-1-1 or other local emergency number in the case of ﬁre, trafﬁc accident or medical emergencies.* 9 Use your wireless phone to help others in emergencies. If you see an auto accident, crime in progress or other serious emergency where lives are in danger, call 9-1-1 or other local emergency number, as you would want others to do for you.*...
Page 182

Check the laws and regulations on the use of wireless telephones and their accessories in the areas where you drive. Always obey them. The use of these devices may be prohibited or restricted in certain areas. For more information, please call 1-888-901-SAFE or visit the CTIA Web site at...
Page 184

8988485L49-O...

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V120e