Motorola PELCO Sarix Enhanced 4 Installation Manual
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Motorola PELCO Sarix Enhanced 4 Installation Manual

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Sarix Enhanced 4 and 4P Dome
Installation Manual
Document number: C6754M
Publication date: 08/2024

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Summary of Contents for Motorola PELCO Sarix Enhanced 4

  • Page 1 Sarix Enhanced 4 and 4P Dome Installation Manual Document number: C6754M Publication date: 08/2024...
  • Page 2 Sarix Enhanced 4 and 4P Dome Cameras Installation Manual Legal Notices ©  2024, Pelco Corporation. All rights reserved. PELCO, the PELCO logo, PELCO are trademarks of Pelco Corporation. ONVIF is a trademark of Onvif, Inc. Covered by one or more claims of the patents listed at patentlist.hevcadvance.com.

  • Page 3: Important Safety Information

    Sarix Enhanced 4 and 4P Dome Cameras Installation Manual Important Safety Information WARNING Failure to observe the following instructions may result in severe injury or death. Installation must be performed by qualified personnel only, and must conform to all local codes. Any external power supply connected to this product may only be connected to another Pelco product of the same model series.

  • Page 4: Regulatory Notices

    Sarix Enhanced 4 and 4P Dome Cameras Installation Manual Regulatory Notices This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
  • Page 5 Sarix Enhanced 4 and 4P Dome Cameras Installation Manual IR Safety Information Use appropriate shielding or eye protection. Disposal and Recycling Information When this product has reached the end of its useful life, please dispose of it according to your local environmental laws and guidelines.

  • Page 6: Table Of Contents

    Sarix Enhanced 4 and 4P Dome Cameras Installation Manual Table of Contents Important Safety Information Regulatory Notices For Korea IR Safety Information Disposal and Recycling Information Overview Camera Module Lens View IR View SD, Power, I/O and USB View LED, Ethernet and Audio Switch View Bottom View Surface Mount Complete View...
  • Page 7 Sarix Enhanced 4 and 4P Dome Cameras Installation Manual Mounting the Dome Camera to the Surface Adapter Connecting Cables Installing the Dome Cover Installing the Dome Cover for a Non-IR Dome Camera Installing the Dome Cover for an IR Dome Camera In-Ceiling Mount Installation Required Tools and Materials Camera Package Contents...
  • Page 8 Sarix Enhanced 4 and 4P Dome Cameras Installation Manual For More Information Cable Connections Connecting External Power External Power Failover Non-Seamless Failover for SRXE4 models Seamless Failover for SRXE4P models Connecting to External Devices Connection Status LED Indicator Troubleshooting Network Connections and LED Behavior Resetting to Factory Default Settings Cleaning Dome Bubble...

  • Page 9: Overview

    Sarix Enhanced 4 and 4P Dome Cameras Installation Manual Overview Camera Module Lens View 1. Azimuth control Provides control of the image angle. 2. Camera lens Lens that captures the video image. 3. IR LEDs IR illumination provides scene illumination in the IR spectrum. 4.

  • Page 10: Sd, Power, I/O And Usb View

    Sarix Enhanced 4 and 4P Dome Cameras Installation Manual 1. Tilt lock thumb screw Provides a locking mechanism for the image tilt adjustment. 2. IR positioning indicator Aiming the Dome Camera on Helps when aiming the IR LEDs. For more information, see page 40.

  • Page 11: Led, Ethernet And Audio Switch View

    Sarix Enhanced 4 and 4P Dome Cameras Installation Manual LED, Ethernet and Audio Switch View 1. Link LED indicator Amber LED indicates if there is an active connection in the Ethernet port. 2. Connection status LED indicator Green LED provides information about device operation. For more information, see Connection Status LED Indicator on page 46.

  • Page 12: Bottom View

    Sarix Enhanced 4 and 4P Dome Cameras Installation Manual Bottom View 1. Serial number tags Device information, product serial number and part number label. 2. Cable entry hole An entry hole for the cables required for camera operation. 3. Mounting setscrews Setscrews to attach the camera to the mounting adapter.

  • Page 13: Ir Safety Information

    Sarix Enhanced 4 and 4P Dome Cameras Installation Manual 4. Dome rim Vandal resistant dome rim. 5. Sidewall plug Covers the side cable entry hole. Adapter View 1. Electrical box mounting holes Holes for mounting the wall plate to an electrical box. The wall plate supports five configurations: A.

  • Page 14: In-Ceiling Mount

    Sarix Enhanced 4 and 4P Dome Cameras Installation Manual In-Ceiling Mount Complete View 1. Dome cover Vandal resistant dome cover. 2. Tamper resistant screws Star-shaped captive screws to fix the dome cover to the base. 3. In-ceiling mount adapter Used to mount the camera to a ceiling. Adapter View 1.

  • Page 15: Pendant Mount

    Sarix Enhanced 4 and 4P Dome Cameras Installation Manual Pendant Mount Complete View 1. NPT pipe NPT pipe used for a pendant mount with the NPT adapter. 2. 1-1/2” NPT-female to NPT-female adapter An adapter for attaching the pendant NPT mount to an NPT pipe. 3.

  • Page 16: Adapter View

    Sarix Enhanced 4 and 4P Dome Cameras Installation Manual Adapter View 1. Camera mounting screws Screws for securing the camera to the pendant mount adapter. 2. Cable entry hole An entry hole for the cables required for camera operation. 3. Lanyard Connects to a lanyard hook on the surface mount adapter.
  • Page 17 Sarix Enhanced 4 and 4P Dome Cameras Installation Manual 1. Pendant wall mount Used with the NPT adapter to mount the dome camera to a wall in pendant installations. 2. Pendant wall mount screws Screws for securing the pendant wall mount to the mounting bracket. 3.

  • Page 18: Preparing For Installation

    Sarix Enhanced 4 and 4P Dome Cameras Installation Manual Preparing for Installation Pre-Deployment In-Box Configuration The camera comes equipped with an RJ45 connector that is accessible from the outside of the box for users that want to configure camera settings before installing the camera. The RJ45 connector is accessible through the small flap on the side of the camera box for easy configuration before unpacking the camera.

  • Page 19: Mounting And Aiming Video Analytics Cameras

    Sarix Enhanced 4 and 4P Dome Cameras Installation Manual Mounting and Aiming Video Analytics Cameras When installing a Pelco Smart analytics camera, follow the listed mounting and aiming recommendations to maximize the camera's analytics capabilities: The camera should be installed above 2.74 m (9 feet). The camera should tilt downwards no more than 45 degrees.
  • Page 20 Sarix Enhanced 4 and 4P Dome Cameras Installation Manual 1. Locate the included cable entry grommet. 2. Pull the tab on the grommet to open a hole for the Ethernet cable. 3. Push an Ethernet cable through the grommet by one of the following methods: a.

  • Page 21: Surface Mount Installation

    No. 2 Phillips screwdriver — for attaching camera to an electrical box or mounting surface Silicone sealant Camera Package Contents Ensure the package contains the following: Pelco Sarix Enhanced 4 Indoor or Outdoor Dome Camera Mounting template sticker Cable entry grommets RJ-45 grommet piercing cap...

  • Page 22: Installing The Surface Adapter Using The Side Cable Entry Hole

    Sarix Enhanced 4 and 4P Dome Cameras Installation Manual 4. Use four screws to secure the adapter to the mounting surface. Installing the Surface Adapter Using the Side Cable Entry Hole Perform the following steps if you will be mounting to a surface with the required cables coming out of an external conduit pipe.
  • Page 23 Sarix Enhanced 4 and 4P Dome Cameras Installation Manual 3. Use a screwdriver to loosen the side cover on the surface adapter, and remove the cover. 4. Choose the correct size cover for the conduit pipe, and screw into place. 5.

  • Page 24: Mounting The Dome Camera To The Surface Adapter

    Sarix Enhanced 4 and 4P Dome Cameras Installation Manual Mounting the Dome Camera to the Surface Adapter 1. Attach the lanyard on the adapter to the lanyard hook on the bottom of the camera. Let the camera hang. 2. Insert the sealing grommet with the required cables pulled through into the cable entry hole on the bottom of the camera.

  • Page 25: Installing The Dome Cover

    Sarix Enhanced 4 and 4P Dome Cameras Installation Manual Power over Ethernet (PoE) Class 3 or Class 4 — If PoE is available, the LEDs will turn on. External Power — Connect an external 12 V DC power source to the power connector block. 4.
  • Page 26 Sarix Enhanced 4 and 4P Dome Cameras Installation Manual 4. Align the slots on either side of the camera with the slots on the dome cover and gently slide the dome cover onto the camera. 5. Tuck the lanyard inside the camera so it does not get pinned between the camera and dome cover. C6754M | 08/2024...
  • Page 27 Sarix Enhanced 4 and 4P Dome Cameras Installation Manual 6. Fix the camera into place by pushing upward on the dome bubble. 7. Hold the camera bubble in place and rotate the rim until the setscrews on the rim align with the screw holes on the camera.

  • Page 28: In-Ceiling Mount Installation

    No. 2 Phillips screwdriver — for attaching the camera to a mounting surface and positioning the clamps. Camera Package Contents Ensure the package contains the following: Pelco Sarix Enhanced 4 Indoor Dome Camera Mounting template sticker Cable entry grommets RJ-45 grommet piercing cap...
  • Page 29 Sarix Enhanced 4 and 4P Dome Cameras Installation Manual 1. Use the mounting template to cut an entry hole for the camera and cables into the ceiling. 2. Insert the sealing grommet with all the required cables pulled through into the cable entry hole on the Inserting bottom of the in-ceiling adapter.
  • Page 30 Sarix Enhanced 4 and 4P Dome Cameras Installation Manual 4. Use a No. 2 Phillips screwdriver to push each of the clamps into the camera. Push the clamp down until the spring is fully compressed, then rotate the clamp counter clockwise into the ready position. 5.

  • Page 31: Connecting Cables

    Sarix Enhanced 4 and 4P Dome Cameras Installation Manual Connecting Cables Refer to the diagrams in Overview on page 1 for the location of the different connectors. 1. If external input or output devices are part of the installation (for example: door contacts, relays, etc.), connect the devices to the I/O connector block.
  • Page 32 Sarix Enhanced 4 and 4P Dome Cameras Installation Manual 5. Tuck the lanyard inside the camera so it does not get pinned between the camera and dome cover. 6. Fix the camera into place by pushing upward on the dome bubble. 7.
  • Page 33 Sarix Enhanced 4 and 4P Dome Cameras Installation Manual 8. Attach the dome cover to the base by tightening the setscrews with the star-shaped driver. 9. Remove the protective cover on the outside of the dome bubble. C6754M | 08/2024...

  • Page 34: Pendant Mount Installation

    Package Contents Ensure the package contains the following: NOTE The pendant wall mount and pendant NPT mount are sold separately. Pelco Sarix Enhanced 4 Dome Surface Mount Camera Mounting template sticker Cable entry grommets RJ-45 grommet piercing cap 4 screws and anchors for solid walls...

  • Page 35: Installation Steps

    Sarix Enhanced 4 and 4P Dome Cameras Installation Manual Installation Steps Installing the Pendant Wall Mount When installing the wall mount, the cables for the camera can be accessed through either a hole in the wall or from a bottom conduit entry into the wall arm. If your installation requires a bottom conduit to access the Accessing Cables through the Bottom Conduit on required cables, refer to page 29.
  • Page 36 Sarix Enhanced 4 and 4P Dome Cameras Installation Manual 4. The finished wall arm installation should resemble the following image. C6754M | 08/2024...

  • Page 37: Accessing Cables Through The Bottom Conduit

    Sarix Enhanced 4 and 4P Dome Cameras Installation Manual Accessing Cables through the Bottom Conduit 1. Use a screw driver to loosen the plug on the bottom of the wall arm. 2. Use the mounting template to drill four mounting holes into the mounting surface. 3.
  • Page 38 Sarix Enhanced 4 and 4P Dome Cameras Installation Manual 4. Push the required cables up the conduit pipe. 5. Screw the conduit pipe to fasten it to the bottom of the wall arm. C6754M | 08/2024...

  • Page 39: (Optional) Installing The Pendant Npt Mount

    Sarix Enhanced 4 and 4P Dome Cameras Installation Manual 6. The finished wall arm installation should resemble the following image. (Optional) Installing the Pendant NPT Mount For installation environments where a wall is not available, you can also mount the pendant NPT mount to a pipe.

  • Page 40: Mounting The Dome Camera To The Pendant Wall Mount

    Sarix Enhanced 4 and 4P Dome Cameras Installation Manual 3. Screw the lock nut onto the pendant NPT mount. 4. Apply thread seal tape to the pendant NPT mount and screw it into the pipe adapter. Mounting the Dome Camera to the Pendant Wall Mount 1.
  • Page 41 Sarix Enhanced 4 and 4P Dome Cameras Installation Manual 4. Attach the lanyard on the pendant mount to the lanyard hook on the bottom of the surface mount adapter. 5. Mount the surface adapter so the mounting screws go into the holes and then twist the surface adapter clockwise until it is secure.

  • Page 42: Connecting Cables

    Sarix Enhanced 4 and 4P Dome Cameras Installation Manual 8. Tighten the bolts to secure the camera to the adapter. Connecting Cables Refer to the diagrams in Overview on page 1 for the location of the different connectors. 1. If external input or output devices are part of the installation (for example: door contacts, relays, etc.), connect the devices to the I/O connector block.

  • Page 43: Installing The Dome Cover

    Sarix Enhanced 4 and 4P Dome Cameras Installation Manual Installing the Dome Cover Be careful not to touch or scratch the dome bubble when installing the dome cover. Installing the Dome Cover for a Non-IR Dome Camera 1. Attach the lanyard to the dome cover. 2.
  • Page 44 Sarix Enhanced 4 and 4P Dome Cameras Installation Manual 4. Align the slots on either side of the camera with the slots on the dome cover and gently slide the dome cover onto the camera. 5. Tuck the lanyard inside the camera so it does not get pinned between the camera and dome cover. 6.
  • Page 45 Sarix Enhanced 4 and 4P Dome Cameras Installation Manual 8. Attach the dome cover to the base by tightening the screws with the star-shaped driver. 9. Remove the protective cover on the outside of the dome bubble. C6754M | 08/2024...

  • Page 46: Connecting To The Camera

    Camera's web interface. Enter the camera's IP address in a web browser to access the web interface. For more information, see the Pelco Sarix Enhanced 4 and 4P Dome Operations Manual . If the camera is in the factory default state, you will be redirected to the New User page to create an administrator user: 1.

  • Page 47: Assigning An Ip Address

    Sarix Enhanced 4 and 4P Dome Cameras Installation Manual NOTE The camera will reserve the 10.11.22.32/28 subnet for internal use while the USB Wi-Fi Adapter is plugged in. Assigning an IP Address The device automatically obtains an IP address when it is connected to a network. NOTE If the device cannot obtain an IP address from a DHCP server, it will use Zero Configuration Networking (Zeroconf) to choose an IP address.

  • Page 48: Aiming The Dome Camera

    Sarix Enhanced 4 and 4P Dome Cameras Installation Manual Aiming the Dome Camera Reference the camera's live stream as you aim the camera. 1. Loosen the pan and tilt lock screws on the camera. 2. Turn the lens to the correct direction by panning and tilting the lens. 3.

  • Page 49: (Optional) Enabling The Microphone

    The microSD card can only be inserted in one direction. 2. Access the camera’s web interface to enable the onboard storage feature. For more information, see the Pelco Sarix Enhanced 4 and 4P Dome Operations Manual . Configuring the Camera After the camera is installed, configure it using the instructions in the current version of the Pelco Sarix Enhanced 4 and 4P Dome Operations Manual .

  • Page 50: For More Information

    Sarix Enhanced 4 and 4P Dome Cameras Installation Manual For More Information Additional information about setting up and using the device is available in the following guides: Pelco Sarix Enhanced 4 and 4P Dome Operations Manual available on the Pelco website: www.pelco.com. Camera Configuration Tool User Guide...

  • Page 51: Cable Connections

    Sarix Enhanced 4 and 4P Dome Cameras Installation Manual Cable Connections Connecting External Power If PoE is not available, the camera needs to be powered through the removable power connector block. Refer to the diagrams in this guide for the location of the power connector block. The power consumption information is listed in the product specifications.

  • Page 52: Seamless Failover For Srxe4P Models

    Sarix Enhanced 4 and 4P Dome Cameras Installation Manual Seamless Failover for SRXE4P models Seamless failover allows the camera to transition between PoE and auxiliary power sources without any interruption of camera operation or video recording. This is mainly useful if you want redundant power sources so that backup power will be available if one power source goes down.
  • Page 53 Sarix Enhanced 4 and 4P Dome Cameras Installation Manual 1. Digital Output 2. Ground 3. Digital Input 4. Voltage Output (Max 50mA) 5. Audio Ground 6. Audio Input (line level) 7. Audio Output (line level) * — Relay ** — Switch M —...

  • Page 54: Connection Status Led Indicator

    Connected to the Network Video Management software. The default connected setting can be changed to Off using the camera's web user interface. For more information, see the Pelco Sarix Enhanced 4 and 4P Dome Operations Manual . Troubleshooting Network Connections and LED Behavior NOTE For any of the below LED behaviors, ensure that the camera is getting power and is using a good network cable before trying another solution.
  • Page 55 Sarix Enhanced 4 and 4P Dome Cameras Installation Manual LED Behavior Suggested Solution A different LED blinking pattern than Perform a factory reset of the camera using the physical those described above firmware revert button. Resetting through the camera's web interface will not produce the desired result.

  • Page 56: Resetting To Factory Default Settings

    Sarix Enhanced 4 and 4P Dome Cameras Installation Manual Resetting to Factory Default Settings If the device no longer functions as expected, you can choose to reset the device to its factory default settings. Use the firmware revert button to reset the device. The firmware revert button is shown in the following diagram: Figure 1: The firmware revert button on the dome camera.

  • Page 57: Cleaning

    Sarix Enhanced 4 and 4P Dome Cameras Installation Manual Cleaning Dome Bubble If the video image becomes blurry or smudged in areas, it may be because the dome bubble requires cleaning. To clean the dome bubble: Use hand soap or a non-abrasive detergent to wash off dirt or fingerprints. Use a microfiber cloth or non-abrasive fabric to dry the dome bubble.

  • Page 58: Limited Warranty And Technical Support

    Sarix Enhanced 4 and 4P Dome Cameras Installation Manual Limited Warranty and Technical Support Pelco warranty terms for this product are provided at pelco.com/warranty. Warranty service and technical support can be obtained by contacting Pelco Technical Support: pelco.com/contact. C6754M | 08/2024...

  • Page 59: Pelco Troubleshooting Contact Information

    Sarix Enhanced 4 and 4P Dome Cameras Installation Manual Pelco Troubleshooting Contact Information For further assistance, contact Pelco Product Support at 1-800-289-9100 (USA and Canada) or +1-559- 292-1981 (international). Do not try to repair the unit yourself. Leave maintenance and repairs to qualified technical personnel only. C6754M | 08/2024...
  • Page 60 Sarix Enhanced 4 and 4P Dome Cameras Installation Manual C6754M | 08/2024...

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