Riello Vokera PINNACLE 20S NG G.C. User Instructions
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Riello Vokera PINNACLE 20S NG G.C. User Instructions

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PINNACLE
High efficiency system boiler
Users Instructions
Installation &
Servicing
Instructions
PINNACLE 20S NG G.C. N° 47-364-25
PINNACLE 25S NG G.C. N° 47-364-26
PINNACLE 32S NG G.C. N° 47-364-27
THESE INSTRUCTIONS
TO BE RETAINED
BY USER
Vokèra is a licensed member of the Benchmark scheme
which aims to improve the standards of installation and
commissioning of domestic hot water systems in the UK.

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  • Page 1 PINNACLE High efficiency system boiler Users Instructions Installation & Servicing Instructions PINNACLE 20S NG G.C. N° 47-364-25 PINNACLE 25S NG G.C. N° 47-364-26 PINNACLE 32S NG G.C. N° 47-364-27 THESE INSTRUCTIONS TO BE RETAINED BY USER Vokèra is a licensed member of the Benchmark scheme which aims to improve the standards of installation and commissioning of domestic hot water systems in the UK.

  • Page 2: Table Of Contents

    1. THINGS YOU SHOULD KNOW ........... 3 SECTION 6 - MAINTENANCE AND CLEANING ......30 2. GETTING STARTED ..............3 SECTION 7 - PASSWORD SETTING FOR ACCESSING AND CHANGING PARAMETERS IN THE TECHNICAL MENU ..32 3. CONTROL PANEL ............... 4 4.

  • Page 3: Things You Should Know

    1. THINGS YOU SHOULD KNOW GAS APPLIANCES DIMENSIONS Gas Safety (Installation and Use) Regulation (UK). HEIGHT WIDTH DEPTH In the interests of your safety and that of others it is a legal 20S-25S-32S 740 mm 420 mm 275 mm requirement that all gas appliances are installed and correctly maintained by a competent person and in accordance with the latest regulations.

  • Page 4: Control Panel

    3. CONTROL PANEL The PINNACLE touchscreen display allows the user to interact quickly and easily with the interface, which, depending on the level of use, is presented with graphic symbols or descriptive text. When the display is not being used, the stand-by screen is shown, simply press in the centre of the display to activate the operating mode.
  • Page 5 TECHNICAL MENU USER MENU Security password Menu Domestic water 52°C 0 0 0 0 Heating circuit Service menu 45°C Boiler mode Chimney sweep Winter System info °C Alarm history °C Call service Menu Call service Comfort functions High efficiency enable °C Preheat Not active...
  • Page 6 temporary fault - E041 Signalling and faults GREEN DISPLAY WITH REGULAR E041 OPERATION Low water pressure °C ORANGE The boiler is not working properly. Fill the system as described in the previous point; operation required within 10 minutes of the message appearing otherwise the anomaly becomes definitive (E040).
  • Page 7 ERROR CODE ERROR MESSAGE ERROR TYPE DESCRIPTION E010 MAXIMUM NUMBER OF IGNITION ATTEMPTS E011 PARASITIC FLAME E012 MAXIMUM NUMBER OF FLAME LOSSES E013 SERIAL PROTOCOL E014 FLAME DETECT TEST FAILED E015 VOLTAGE DETECT FLAME TEST FAILED E020 LIMIT THERMOSTAT E021 GAS VALVE CONTROL MALFUNCTION E030 FAN ERROR...

  • Page 8: How To

    4. HOW TO... 5. WHAT IF... HOW TO TOP-UP THE SYSTEM WHAT IF I SUSPECT A GAS LEAK PRESSURE If you suspect a gas leak, turn off the gas supply at the gas meter and contact your installer or local gas supplier. If you The system pressure must be checked periodically to ensure the require further advice please contact your nearest Vokèra office.
  • Page 9 INSTALLATION AND SERVICING INSTRUCTIONS INTRODUCTION All installers are asked to follow the Benchmark Scheme by These appliances are designed for use with a sealed system adhering to the Code of Practise, details of which can be only; consequently they are not intended for use on open obtained from www.benchmark.org.uk.

  • Page 10: Section 1 - Design Principles And Operating

    1. SECTION - DESIGN PRINCIPLES AND OPERATING SEQUENCE 1.1 PRINCIPLE COMPONENTS 1.4 SAFETY DEVICES • A fully integrated electronic control board featuring electronic When the appliance is in use, safe operation is ensured by: temperature control, anti-cycle control, pump over-run, self- •...

  • Page 11: Section 2 - Technical Data

    2. SECTION - TECHNICAL DATA CENTRAL HEATING PINNACLE 20S PINNACLE 25S PINNACLE 32S Maximum heat input (kW) 20.00 25.00 32.00 Minimum heat input (kW) 1.90 2.70 2.70 Maximum heat output (kW) 60/80°C 19.53 24.42 31.19 Minimum heat output (kW) 60/80°C 1.77 2.57 2.57...
  • Page 12 Parameter Symbol Unit Seasonal space heating energy efficiency class Water heating energy efficiency class Rated heat output Pnominal Seasonal space heating energy efficiency ηs Useful heat output At rated heat output and high-temperature regime (*) 19.5 24.4 31,2 At 30% of rated heat output and low-temperature regime (**) 10.5 Useful efficiency At rated heat output and high-temperature regime (*)
  • Page 13 Fig.4 Key Location Minimum distance Below an opening (window, air-brick, etc.) 300 mm Above an opening (window, air-brick, etc.) 300 mm To the side of an opening (window, air-brick, etc.) 300 mm Below gutter, drain-pipe, etc. 25 mm Below eaves 25 mm Below balcony, lowest point of carport roof, etc.

  • Page 14: Section 3 - General Requirements (Uk)

    3. SECTION - GENERAL REQUIREMENTS (UK) BS 5440 PART 1 FLUES BS 5440 PART 2 FLUES & VENTILATION BS EN 12828 DESIGN FOR WATER-BASED HEATING SYSTEMS BS 5546 INSTALLATION OF GAS HOT WATER SUPPLIES FOR DOMESTIC PURPOSES BS 6798 INSTALLATION OF BOILERS OF RATED INPUT NOT EXCEEDING 70kW BS 6891 LOW PRESSURE INSTALLATION PIPES APPLICATION, SELECTION, AND INSTALLATION OF EXPANSION VESSELS AND...
  • Page 15 3.6.7 LOW PRESSURE SEALED SYSTEM control An alternative method of filling the system would be from an valve independent make-up vessel or tank mounted in a position at control least 1 metre above the highest point in the system and at least temporary valve connection...

  • Page 16: Section 3A - General Requirements (Eire)

    3A. SECTION - GENERAL REQUIREMENTS (EIRE) 3A.5 AIR SUPPLY This appliance must be installed by a competent person in accordance with and defined by, the Standard Specification The following notes are intended for general guidance only. (Domestic Gas Installations) Declaration (I.S. 813). This appliance is a room-sealed, fan-flued boiler, consequently it does not require a permanent air vent for combustion air supply.

  • Page 17: Section 4 - Installation

    3A.10 WATER TREATMENT 3A.11 DECLARATION OF CONFORMITY Vokera recommend that water treatment be carried out in A Declaration of Conformity (as defined in I.S. 813) must be accordance with the Benchmark Guidance on water treatment in provided on completion of the installation. central heating systems.
  • Page 18 4.2 FITTING THE FLUE NOTE (Fig.8): The appliance incorporates a ‘click-fit’ flue connection. Ensure that both screws ‘C’ on the ‘click-fit’ have This appliance incorporates a ‘click-fit’ flue connection at the been slackened off. Ensure that the connector is correctly aligned top of the appliance.
  • Page 19 Fig.11 4.2.4 CONCENTRIC VERTICAL FLUE Using Fig.13 as a reference, cut a 110mm diameter hole in the roof and/or ceiling to facilitate the route of the vertical flue system. NOTE: ensure that the top of the appliance - if already in position - is covered and protected from the possibility of any dust or debris falling or entering the appliance via the flue outlet.
  • Page 20 4.3.2 FLOW & RETURN The condensation exhaust system must be dimensioned and installed in such a way as to guarantee the correct evacuation The appliance is supplied with 22mm service valves for the of the condensation produced by the appliance and/or flow and return connections, connect a 22mm pipe to the inlet collected by the evacuation systems of combustion products.
  • Page 21 4.6 CONNECTING THE MAINS (230V) NOTE: when an OT bus remote control is connected to the system, the boiler display shows (see figure on INPUT the right): Unhook and remove the terminal block cover (230V). Please note that, if OT bus remote control connected: Pass the cable through the cable anchorage point.
  • Page 22 ACCESSORIES L-N antifreeze heaters TA: (room thermostat) SE: outdoor temperature sensor TBT: Low temperature limit thermostat Alarm remote control Zone valve or additional pump ATTENTION NOTE - Do not connect any high voltage (230V) power to the - Only connect the Vokera external sensor if there is no connections on CE4 or CE8.

  • Page 23: Section 5 - Commissioning & Operation

    5. COMMISSIONING & OPERATION 5.7 FIRST COMMISSIONING NOTE: please refer to 3/3A and use the appropriate PPE when carrying out any of the actions or procedures contained On first ignition after prolonged inactivity and after maintenan- within this section. ce, before putting the appliance into operation it is essential to 5.1 GAS SUPPLY INSTALLATION proceed as described in the following paragraphs.
  • Page 24 5.10 SETTING THE THERMOREGULATION The GAC procedure must also be carried out on first start- up. If this procedure is not carried out in the time required, the NOTE: Thermoregulation via an external sensor is unsuitable boiler will still be safe however it may be limited in performance for systems that incorporate a domestic hot water cylinder. and may also process combustion control signals.
  • Page 25 REACTIVITY SEXT PARALLEL NIGHT TIME REDUCTION It is an indication of the speed with which variations of the meas- ured outdoor temperature affect the calculated outdoor tempera- ture value for thermoregulation, low values indicate high speeds. DAY TEMPERATURE CURVE CURVE SLOPE The heating thermoregulation curve maintains a theoretical tem- perature of 20°C in the room for outdoor temperatures between NIGHT TEMPERATURE CURVE...
  • Page 26 5.13 COMBUSTION CHECK METHANE LIQUID GAS GAS (G20) (G31) The checks of the settings of CO in relation to the reference 10,0 parameters, indicated in the tables below, must be carried out with the casing closed. To carry out the combustion analysis, proceed as follows: (*) CO tolerance = ±1% METHANE...
  • Page 27 5.14 ADJUSTMENTS Once the gas conversion has been carried out: - check that the fan speed corresponds to the indications pro- The boiler has already been adjusted during manufacturing by vided in tables 1 and 2, section section 5.15 the manufacturer. However, if it is necessary to carry out the ad- - carry out a new “GAC”...
  • Page 28 PRESSURE fault System info When the pressure value falls below 0.5 bar, the following situa- Screed heating hours tions can occur: Flow probe 21°C warning signal FIL Return probe 22°C Dhw probe 20°C Dhw set 44°C °C Exhaust probe 33°C FIL LOW WATER PRESSURE CHECK THE HTG SYSTEM 5.18 REPLACING THE GAS VALVE...
  • Page 29 5.20 BOARD REPLACEMENT in OFF) ● APL - POWER ● HYDRAULIC CONFIGURATION ● WATER PRESSURE TRANSDUCER (SERVICE) ● MIN If case of the control board is replacement and adjustment FAN SPEED ● MAX FAN SPEED ● MAX FAN SPEED HTG procedure, it may be necessary to check the configuration ●...

  • Page 30: Section 6 - Maintenance And Cleaning

    6. MAINTENANCE AND CLEANING ƒ Leave it to work for a few minutes. Periodic maintenance is essential to the safety, efficiency and du- ƒ Clean the coils of the heat exchanger with a soft bristled brush. ration of the boiler. It allows for the reduction of consumption, pol- luting emissions and keeping the product safe and reliable over DO NOT USE METAL BRUSHES THAT COULD DAMAGE time.
  • Page 31 Siphon check and cleaning Cleaning the air filter ƒ Disconnect the pipes (A - B), remove the clip (C) and remove the drain-trap. ƒ Clean the parts of the drain-trap to remove any solid residue. Carefully reposition the previously removed components. At the end of the cleaning sequence, fill the drain-trap with water (see section 5.7) before re-starting the boiler.

  • Page 32: Section 7 - Password Setting For Accessing And Changing Parameters In The Technical Menu

    7. PASSWORD SETTING FOR ACCESSING AND CHANGING PARAMETERS IN THE TECHNICAL MENU In the manual, follow the procedure described whenever a password needs to be entered in order to access parameters: Menu Security password Technical menu Blocked °C °C 0 0 0 0 Heating Hot water °C...
  • Page 33 TECHNICAL MENU (access level INSTALLER) Technical menu Technical menu Guided tour Service Combustion Connectivity Configuration Heating °C °C Combustion - GAS - GAS TYPE: parameter identifying the type of gas: Methane ● LPG ● Gas 3● Gas 4. Factory setting = Methane - d52 - P1 GAS VALVE: parameter for resetting the P1 value of the gas valve.
  • Page 34 TECHNICAL MENU (access level SERVICE) Technical menu Technical menu Guided tour Service Combustion Connectivity Configuration Heating °C °C Confi guration - WATER PRESSURE TRANSDUCER: to set the water pressure transducer type: water pressure switch - pressure transducer. Factory setting = pressure transducer, do not modify. When replacing the circuit board, make sure that this parameter is set to 'pressure transducer'. - AUTO-FILL ENABLE: to enable the 'semi-automatic fi...
  • Page 35 7.2 INFO MENU If no buttons are pressed, after 120 sec, the interface automatically exits the ‘System Info’ menu. Menu Domestic water 52°C Heating circuit 45°C Boiler mode Winter System info °C System info System info System info System info Screed heating hours Ch supply avg 3°C...

  • Page 36: Section 8 - User Instructions

    8. USER INSTRUCTIONS ƒ Turn the main system switch ON. ƒ Open the gas tap to allow the flow of fuel. To set Time and Date, Buzzer and Language follow the instructions below: Time and date Menu Time and date Automatically sets 12:39 thu 14 jul °C...
  • Page 37 HEATING SETPOINT SETTING By clicking on the temperature DHW temperature Menu Temperature heating circuit value, you can Domestic water 52°C directly access °C °C °C Heating circuit screens 1 and °C 45°C 2 to change the Boiler mode Heating Hot water Winter heating and System info...
  • Page 38 From the "System Info" menu a chronological order can be It is also possible to activate remote management via an OpenTherm chronothermostat: displayed, from the oldest (Alarm History 1) to the most recent (Alarm History 5), up to a maximum of 5. Connectivity Ot config System info...

  • Page 39: Section 9 - Guided Tour

    9. GUIDED TOUR Menu Guided tour Comfort functions Hello! Preheat Hello! Biberon would you like to take a would you like to take a guided tour to discover guided tour to discover Guided tour my skills? my skills? On/active Hourly scheduling °C °C Not now...

  • Page 40: Section 10 - Servicing Instructions

    10. SECTION - SERVICING INSTRUCTIONS GENERAL UNSCHEDULED MAINTENANCE The appliance incorporates software that monitors the Once the appliance has been serviced, the benchmark Service operating conditions of the appliance, and will record any Record must be completed. ‘unusual usage conditions’ that will affect the requirement to For UK only remove and clean the burner/heat exchanger assembly.

  • Page 41: Section 11 - Checks, Adjustments And Fault Finding

    11. SECTION - CHECKS, ADJUSTMENTS AND FAULT FINDING NOTE: please refer to section 3, section 3.1 and use the ap- NOTE: when the request for heating and/or hot water has been propriate PPE when carrying out any of the actions or proce- satisfied, the appliance pump and fan may continue to circulate dures contained within this section.
  • Page 42 11.5.4 REVERSED POLARITY OR SUPPLY FAULT Repeat the above tests at the appliance isolator, if testing reveals correct polarity and/or supply at the isolator, re-check wiring and connections between the isolator and the appliance. If tests on the isolator also reveal reversed polarity or a supply fault, consult the local electricity supplier for advice.
  • Page 43 FUNCTIONAL DIAGRAM NOTA : L-N- E connection is advisable G.V. G.V. (POWER) F.T. R.S. FOHT F.S. (1) LIN BUS TA OT+ SCxx CE8 (removable connector positioned under shelf) BE11 1 4 1 5 black (TA) red (+24 Vdc) black (TA) GP02 pink (OT+) pink (RX)

  • Page 44: Section 12 - Lpg Instructions

    12. SECTION - LPG INSTRUCTIONS 12.1 RELATED DOCUMENTS BS 6798 INSTALLATION OF BOILERS OF RATED INPUT NOT EXCEEDING 60 kW BS EN 12828 DESIGN FOR WATER-BASED HEATING SYSTEMS BS 5446 INSTALLATION OF GAS HOT WATER SUPPLIES FOR DOMESTIC PURPOSES BS 5440 PARTS 1 &...

  • Page 45: Commissioning Checklist

    COMMISSIONING: CO AND COMBUSTION RATIO CHECK BEFORE CO AND COMBUSTION RATIO CHECK NOTE The installation instructions should have been followed, gas type verified and gas supply pressure/rate checked as required The air/gas ratio valve is factory-set and must not be prior to commissioning.

  • Page 46: Benchmark

    Benchmark Commissioning & Warranty Validation Service Record It is a requirement that the boiler is installed and commissioned to the manufacturers’ To instigate the boiler warranty the boiler needs to be registered with the manufacturer within one month of the installation. The warranty rests with the end-user (consumer), and they should be made aware it is ultimately their responsibility to register with the manufacturer, within the allotted time period.
  • Page 47 GAS BOILER SYSTEM COMMISSIONING CHECKLIST & WARRANTY VALIDATION RECORD Address: Boiler make and model: Boiler serial number: Commissioned by (PRINT NAME): Gas Safe registration number: Company name: Telephone number: Company email: Company address: Commissioning date: Heating and hot water system complies with the appropriate Building Regulations? Time, temperature control and boiler interlock provided for central heating and hot water Boiler Plus requirements (tick the appropriate box(s)) Weather compensation...
  • Page 48 SERVICE & INTERIM BOILER WORK RECORD It is recommended that your boiler and heating system are regularly serviced and maintained, in line with manufacturers’ instructions, and that the appropriate service / interim work record is completed. Service provider When completing a service record (as below), please ensure you have carried out the service as described in the manufacturers’ instructions. Always use the SERVICE/INTERIM WORK ON BOILER SERVICE/INTERIM WORK ON BOILER Date:...
  • Page 49 SERVICE & INTERIM BOILER WORK RECORD It is recommended that your boiler and heating system are regularly serviced and maintained, in line with manufacturers’ instructions, and that the appropriate service / interim work record is completed. Service provider When completing a service record (as below), please ensure you have carried out the service as described in the manufacturers’ instructions. Always use the SERVICE/INTERIM WORK ON BOILER SERVICE/INTERIM WORK ON BOILER Date:...
  • Page 52 Registered address: Vokèra Ltd Borderlake House Unit 7 Riverside Industrial Estate London Colney Herts AL2 1HG www.vokera.co.uk www.vokera.ie Sales, General Enquires T 0330 236 8630 Vokèra Ireland West Court, Callan Co Kilkenny T 056 7755055 Vokèra Limited reserve the right to change specification without prior notice Consumers statutory rights are not affected.

This manual is also suitable for:

Vokera pinnacle 25s ng g.c.Vokera pinnacle 32s ng g.c.47-364-2547-364-2647-364-27

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