Do you have a question about the HI-PE Multizone and is the answer not in the manual?
Questions and answers
Philip
May 17, 2025
red lights not clearing
1 comments:
Mr. Anderson
May 22, 2025
When the red lights on a Ceia Multizone do not clear, it means the metal detector is still busy. This may occur because a person is still passing through, an alarm has not yet reset, or there is a fault preventing the system from returning to a ready state.
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Installation and Maintenance ATTENTION! This manual contains the necessary instructions for the CEIA equipment described in the test report attached to the end of the manual itself (Factory Acceptance Test Report). These instructions are not, generally, applicable to equipment different from that described in the test report.
PARE PARTS INAL ERIFICATIONS Pass-Through Test – Compatibility Verification .... 30 CEIA reserves the right to make changes, at any moment and without notice, to the models (including programming), their accessories and optionals, to the prices and conditions of sale.
ASTM F2401-04 standard “Standard Practice for Security Checkpoint Metal Detector Screening of Persons with Medical Devices” or other relevant directives. CEIA is not responsible for direct or indirect harm to people or things due to incorrect use of the Metal Detector.
HI-PE Multizone --- Rev. HIPEmzInstMan_FI060K0022v1100UK Installation warnings • Observe current regulations regarding electrical and personal safety for both the operator and the installer when installing the device. • Choose the installation site carefully. Avoid placing the device in locations where it may be directly exposed to sunlight, in unventilated areas or in places that are close to sources of heat.
Do not dispose of used batteries in general rubbish bins; use public battery collection facilities as per local regulations, or return them to a CEIA office. If the equipment is to be disposed of, remove the batteries and dispose of them separately..
HI-PE Multizone --- Rev. HIPEmzInstMan_FI060K0022v1100UK Regulatory Information The device described in this manual conforms to the following standards (documentation available on request): Electrical Safety Canadian Standard - CAN / CSA-C22.2 No. 1010.1 and CAN / CSAC22.2 No. 1010.1B-97 Safety Requirements for Measurement, Control and Laboratory Use, Part 1: General Requirements.
Warranty conditions The warranty on all CEIA products, extended to the period agreed with the Sales Department, is applicable to goods supplied from our factory, and for every constituent part thereof, with the exception of the batteries and the card reader.
HI-PE Multizone --- Rev. HIPEmzInstMan_FI060K0022v1100UK I - DESCRIPTION Correct use of the metal detector A Metal Detector is a unit that reacts to the metal masses present on people in transit. As part of the normal screening process, people are required to walk through the detector archway. A complete analysis requires a complete passage through the archway.
HI-PE Multizone --- Rev. HIPEmzInstMan_FI060K0022v1100UK Dimensions IP20 Version (model for indoor use ) ø6.5 (1/4”) UW=720 (28.3”) 770 (30.3”) 835 (32.9”) 876 (34.5”) IP65 Version (model for outdoor use ) ø6.5 (1/4”) UW=720 (28.3”) 770 (30.3”) 835 (32.9”) 890 (35.0”) Available on request with useful width (UW) of 760mm or 820mm.
HI-PE Multizone --- Rev. HIPEmzInstMan_FI060K0022v1100UK Construction of the Metal Detector control unit AC/DC Power supply adapter receiver panel transmitter panel cross-bar archway Control unit IP20 Version IP65 Version The control unit, which is extremely compact, designed attached directly to the crossbar of the archway.
The PSM (Power Supply Module) has the following characteristics: DC power supply charger section Built-in RS 232-type serial interface (may connect to optional USB cable CEIA code 23828) Anti-tamper on/off switch, activated using a special tool connection module...
HI-PE Multizone --- Rev. HIPEmzInstMan_FI060K0022v1100UK OPTIONS Infra Red Remote Control Unit This option consists of an Infra Red interface embedded in the Metal Detector control unit and a remote keypad which replies the operation of the control unit keypad. The option can be enabled/disabled by programming.
HI-PE Multizone --- Rev. HIPEmzInstMan_FI060K0022v1100UK Signalling of the vertical position of the detected metal mass on both panels Both panels are fitted with zone indication light bars. In the case of an alarm the two exit side light bars indicate the vertical position of the detected metal mass.
435x236x138mm; weight: approx. 12.7kg. Protection level: IP65. Code: MBSU-1 LLBB-1 Long Life Battery Backup LLBB-1 is a portable device for providing power to CEIA metal detectors in outdoor applications or in particularly difficult environmental conditions. The unit comprises a 24V, 14Ah...
Before proceeding to install the device read the warnings and instructions in this section and in the paragraph “Installation, use and safety information” carefully. Please note that CEIA is not responsible for any damage that may result from installations that do not follow these guidelines.
HI-PE Multizone --- Rev. HIPEmzInstMan_FI060K0022v1100UK Unpacking of the MD and Part List Verification Procedure Picture Action Opening the package Cut the bands using scissors and open the top of the box. Caution! Before taking out the components, remove the staples that join the strips of cardboard with pliers to avoid injury or damage to the equipment..
HI-PE Multizone --- Rev. HIPEmzInstMan_FI060K0022v1100UK Pictures and labelling of main components IP20 version C1: Crossbar fitted with holes for Control unit mounting the control unit C2: Crossbar without holes AC/DC power supply adapter ALLEN WRENCH FOR CROSSBAR ALLEN WRENCH FOR CONTROL UNIT...
HI-PE Multizone --- Rev. HIPEmzInstMan_FI060K0022v1100UK Assembly Please note that CEIA is not responsible for any damage that may result from installations that do not follow these guidelines. Holes It is strictly forbidden to make holes in the Metal Detector antenna or to insert screws in positions, or of lengths, not expressly indicated by CEIA.
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HI-PE Multizone --- Rev. HIPEmzInstMan_FI060K0022v1100UK Picture Action Extract the lower panel (H) from the packaging and place it on the B spacers. Extract the I supports and place them as illustrated in the figure on the left. Insert the H panels into the I supports.
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Attach the C crossbars to one of the panels, using vt screws and AW1 wrench (included in the installation kit). Attach the crossbar with no holes to the lower part of the panel, taking care that the CEIA logo is facing the floor. [OPTION] Long lasting emergency battery...
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HI-PE Multizone --- Rev. HIPEmzInstMan_FI060K0022v1100UK Picture Action Remove the protection caps of the panels, to access the inner connectors. 1.10 Connect the cables coming from the control unit, as illustrated in the side figure. Insert the cables into the crossbar groove.
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HI-PE Multizone --- Rev. HIPEmzInstMan_FI060K0022v1100UK Picture Action 1.11 Remount the protection caps. - - - - - - - - - - - - - - - - - - - - - - - - - IP65 Version Insert caps csp into the grooves of the panels, located close to the crossbar C2.
HI-PE Multizone --- Rev. HIPEmzInstMan_FI060K0022v1100UK Positioning and Layout inspection General Rules Transit requirements The Metal Detector will be positioned, according to the requirements dictated by the transit, in such a way as to allow the maximum flow of people and observance of the rules for installation.
HI-PE Multizone --- Rev. HIPEmzInstMan_FI060K0022v1100UK Power Supply Connection WARNINGS Check that the voltage supplied by the mains corresponds to the detector’s supply voltage: this is indicated on the device’s power supply adapter and on the factory test sheet at the end of this booklet. Use of the wrong voltage can seriously damage the Metal Detector.
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HI-PE Multizone --- Rev. HIPEmzInstMan_FI060K0022v1100UK Picture Action making the cable slide out through the strain relief, and secure the cover by tightening the four knobs. Insert the rubber bushing into the cable strain relief and secure it by tightening its cap.
HI-PE Multizone --- Rev. HIPEmzInstMan_FI060K0022v1100UK Power On Sequence and Setup Power On Sequence Picture Action Switching on the MD Open the front cover of the exit control unit, using the key. Switching on the MD NOTE LINE Connect the MD to the power switch supply.
HI-PE Multizone --- Rev. HIPEmzInstMan_FI060K0022v1100UK Picture Action SECLEV 1 SECLEV 2 SECLEV 2 ---- Selection of Work Channel and Transit Direction Picture Action Selection of the Work Channel Single EMD 1.1.1 When there is only one MD within a range of 100ft (15m) the standard value 0 (50 for 60Hz power supply), preset in factory, is correct.
HI-PE Multizone --- Rev. HIPEmzInstMan_FI060K0022v1100UK Picture Action 1.2.2.2 Installation of up to 4 MDs MD Position Set CH according to the table on the left. Respect the minimum distance between the 50Hz MDs indicated on the figure. 60Hz...
HI-PE Multizone --- Rev. HIPEmzInstMan_FI060K0022v1100UK Final Verifications Pass-Through Test – Compatibility Verification Picture Action Compatibility Verification Pass through the MD in the following configuration: Eliminate personal metal effects. Actuate the whole access system Activate any electrical devices that may cause interference ...
HI-PE Multizone --- Rev. HIPEmzInstMan_FI060K0022v1100UK Picture Action AUTOTEST Checking the display and the light bars 2.1.1 Phase 1 : display completely ON ******** OOOOOOOO NNNNNNNN ******** Check correct functioning of all the dots of the display. Action in the case of nonconformity Replace the control unit.
HI-PE Multizone --- Rev. HIPEmzInstMan_FI060K0022v1100UK Anchoring the MD to the floor Anchoring the unit to the floor is highly recommended. Anchoring methods shall be agreed prior to proceeding with the following steps. Picture Action Marble or tiled floors or Carpeted floor Anchoring with screws 1.1.1...
HI-PE Multizone --- Rev. HIPEmzInstMan_FI060K0022v1100UK Personalisation Settings check and Verification of the User Access Level Picture Action Checking parameter settings Enter programming as Superuser, entering the ---- password if necessary. ------ Check that all values match the factory settings <...
HI-PE Multizone --- Rev. HIPEmzInstMan_FI060K0022v1100UK Protecting operational parameters by password Picture Action Definition of a password at user level ---- Enter programming at user level and define a new password by means of NP command as indicated by ------ the authorised Security representative.
Before working with the device read the warnings and instructions in this section and in the paragraph “Installation, use and safety information” carefully. Please note that CEIA is not responsible for any damage that may result from installations that do not follow these guidelines.
HI-PE Multizone --- Rev. HIPEmzInstMan_FI060K0022v1100UK Signalling Devices Control unit 1 display 2 sounder Archway 3 power indicator 4 bar display* 5 “READY” green/red indicator * 6 power indicator * 7 “flat battery” indicator * it can be disabled: see BM, TLG and TLR functions, Programming section.
HI-PE Multizone --- Rev. HIPEmzInstMan_FI060K0022v1100UK Other messages Emergency battery power – mains voltage absent Display Sounder Meaning Signal with DV=1…9 (see Programming section) MAINS ER Emergency battery power in use is signalled by a flashing error message on the right of the display and by activation of the sounder.
HI-PE Multizone --- Rev. HIPEmzInstMan_FI060K0022v1100UK Floatin g-zone operation (ZN= FLOA, see Programming section): group of LEDs lights up at the height of transit of the metal mass (20 different zones of variable height and position) Signalling of the vertical position of the detected metal mass on both panels (OPTION) In this version both panels are fitted with two LED bars.
HI-PE Multizone --- Rev. HIPEmzInstMan_FI060K0022v1100UK Signalling of large metal mass If the metal mass detected is much greater than the alarm threshold, a special signal is given: Meaning Wave form Alarm Signal Example of objects at NT = 2 Secondary alarm...
HI-PE Multizone --- Rev. HIPEmzInstMan_FI060K0022v1100UK Controls Archway a ON/OFF switch, operated using the K special key Control unit b keypad PSM connection module Remote control unit [OPTION] c Remote control unit PSM2 connection module Information available via the keypad When the key is pressed, the display shows, in sequence, the values of some operating parameters without having to enter programming mode (see also Programming section).
HI-PE Multizone --- Rev. HIPEmzInstMan_FI060K0022v1100UK Stand-by The standard version Metal Detector is not fitted with an On/Off switch. To allow deactivation of the detector without disconnecting it from the power supply, it is fitted with a software power switch that allows the equipment to be...
Before working with the device read the warnings and instructions in this section and in the paragraph “Installation, use and safety information” carefully. Please note that CEIA is not responsible for any damage that may result from installations that do not follow these guidelines.
HI-PE Multizone --- Rev. HIPEmzInstMan_FI060K0022v1100UK u AV= 4 the value increases by one u AV= 5 the value increases by one once more u AV= 6 confirmation of the new value: the value stops flashing Time out The programming session will be terminated automatically if no commands are entered for a period of 2 minutes.
HI-PE Multizone --- Rev. HIPEmzInstMan_FI060K0022v1100UK Code Meaning Possible Type Notes values Useful archway This parameter selects the effective useful width of the archway, in mm. width The correct value is preset in factory and must be changed only if the archway is modified, for any reason, using crossbars and cables connecting the control unit to the antenna different from the original ones.
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HI-PE Multizone --- Rev. HIPEmzInstMan_FI060K0022v1100UK Code Meaning Possible Type Notes values total value of alarms ( TA) with people passing through the gate the alarms/passages ratio ( TR ) as a percentage of total alarms. net value of alarms ( NA ) with people passing through the gate , based on a threshold selected using the NT command, which sets the maximum dimensions of the metal masses to be counted (in excess of these dimensions the alarm is not counted) .
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HI-PE Multizone --- Rev. HIPEmzInstMan_FI060K0022v1100UK Code Meaning Possible Type Notes values RR 1 0.0 random alarms/passages ratio net number of passages with alarm 8 .0 Net alarms/passages ratio number of alarms Example of remote-mode display : Settings: AP= 10 (10%); RMA=NONE...
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HI-PE Multizone --- Rev. HIPEmzInstMan_FI060K0022v1100UK Code Meaning Possible Type Notes values Gate direction 1,2,3,4,5, Selects the direction of transit through the antennae relative to the positioning of the archway 6,7,8 and the type of alarm signalling. GD=1 if you look at the gate from the point of entry, the transmitter antenna should be on the right.
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Any modification to 50364 this pre-setting is the responsibility of the installer. For further information contact the ACGIH competent bodies. CEIA’s technical/sales department can provide further clarification. IEEE 364LO HEA:C Health Canada - Medical Devices Bureau...
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HI-PE Multizone --- Rev. HIPEmzInstMan_FI060K0022v1100UK Code Meaning Possible Type Notes values accessed status: (Y) = activated, (N) = deactivated the user Local programming The status of each command is changed by pressing the keys. If you do not wish to change the state of the command you need only press and the display will scroll to show the following command.
HI-PE Multizone --- Rev. HIPEmzInstMan_FI060K0022v1100UK Parameters available on request RANDOM ALARM (option) NOTE The possibility to generate random alarms on people in transit is specified by the newest Security Standards. ALL PARAMETERS RELATED TO THE RANDOM ALARM OPERATION ARE AVAILABLE ONLY IF...
Advanced programming- Remote programming Serial communication CEIA Metal Detectors can be programmed via the device’s keypad and/or from a remote PC station via a serial line connection to the RS 232 interface. The figure shows how to connect one or more Metal Detectors to a computer .
HI-PE Multizone --- Rev. HIPEmzInstMan_FI060K0022v1100UK Free access to programming phase (without password) Press ENTER to access the programming phase. The prompt " > " will appear on the terminal. E.g.: ENTER > programming phase Execution of commands in remote programming Everything entered via the terminal keyboard will be displayed on the monitor.
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HI-PE Multizone --- Rev. HIPEmzInstMan_FI060K0022v1100UK Code Meaning Possible Type Notes values HELP This selects a display of the meaning of the programming codes. The read-out will give the correspondence table (function – function code) character indicates that the command is enabled at user level (see the UP command).
UP). At each programming level, only the password relating to that same level can be modified. The equipment is usually delivered from CEIA with a password already set for super-user level, while user level access is unprotected . We recommend changing the password immediately after installation and at intervals thereafter, to prevent access to programming by unauthorized persons.
HI-PE Multizone --- Rev. HIPEmzInstMan_FI060K0022v1100UK Local Programming Remote Programming The password is made up of 6 letters or numbers. After powering up the terminal and Metal Detector (wait the end of the initial warming up period), Press PROG key: 6 dashes will appear on the display: enter the password by means of the keyboard.
HI-PE Multizone --- Rev. HIPEmzInstMan_FI060K0022v1100UK V - Technical characteristics Walk-through gate Automatic functions Direct selection of International Security Standards Designed and constructed according to the most advanced technological criteria, the gates are extremely robust and stable, yet elegant and fully protected against the effects of weather and wear-and-tear.
Before working with the device read the warnings and instructions in this section and in the paragraph “Installation, use and safety information” carefully. Please note that CEIA is not responsible for any damage that may result from installations that do not follow these guidelines.
HI-PE Multizone --- Rev. HIPEmzInstMan_FI060K0022v1100UK Diagnosis Display Message Sounder Possible cause Recommended action Fault in the receiving Check the choice of transmission channel (function RX ERR section CH) if more than one metal detector is installed (see related para. in “Installation” section)
HI-PE Multizone --- Rev. HIPEmzInstMan_FI060K0022v1100UK Troubleshooting Before analysing possible faults, please check: • that the connectors are properly connected • that the operating parameters have the correct values (see the test check-sheet included at the end of the manual). There follow some indications regarding possible causes of malfunction and check procedures to be carried out in order to restore the metal detector to its correct operational status.
HI-PE Multizone --- Rev. HIPEmzInstMan_FI060K0022v1100UK Procedures Verification of Compatibility START Inspect electrical EN > 3 ? interference sources Inspect mechanical interference sources Are the sources removable? Are the Remove the sources interference removable? sources Change setting of DS (down to 3) and/or CH.
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HI-PE Multizone --- Rev. HIPEmzInstMan_FI060K0022v1100UK Inspection of possible sources of mechanical interference Action Picture GENERAL RULE Remove the interference source Increase the distance between the MD and the interference source. Swap the TX and RX panel positions: the part most sensitive to...
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HI-PE Multizone --- Rev. HIPEmzInstMan_FI060K0022v1100UK Action Picture Non-metallic separation panel/frame installed at the luggage exit of the X-ray unit Check that a non-metallic separation panel/frame is installed at the luggage exit of the X-ray unit along the conveyor belt. In order to check the movements of a person in transit who causes an alarm, it is advisable not to let other people remain in the vicinity of him/her;...
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HI-PE Multizone --- Rev. HIPEmzInstMan_FI060K0022v1100UK Picture Action Moving metal objects > 2m The Metal Detector is not affected by metal masses, even large ones, as long as they do not move. The effect depends on the mass and its distance from the Metal Detector.
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HI-PE Multizone --- Rev. HIPEmzInstMan_FI060K0022v1100UK X-Ray Unit Motors Action: The TX panel should be installed facing the X-Ray Unit Minimum distance: at least 60cm from its body Monitor During operation, these devices can generate electromagnetic interference if not properly shielded.
HI-PE Multizone --- Rev. HIPEmzInstMan_FI060K0022v1100UK Spare parts Please quote the equipment serial number with every order for components! HIPE/PNZ : version 1.001 HIPE/PWZ : version 1.000 Spare parts HIPE/PNZ HIPE/PWZ Description Quantity Code Code Control unit with connecting cables for 720mm crossbars...
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Do you have a question about the HI-PE Multizone and is the answer not in the manual?
Questions and answers
red lights not clearing
When the red lights on a Ceia Multizone do not clear, it means the metal detector is still busy. This may occur because a person is still passing through, an alarm has not yet reset, or there is a fault preventing the system from returning to a ready state.
This answer is automatically generated