GCC Technologies Puma IV Series User Manual
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GCC Technologies Puma IV Series User Manual

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Puma IV Series
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232003630G (04)

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  • Page 1 Puma IV Series User Manual http://www.GCCworld.com 232003630G (04)
  • Page 2 NOTICE GCC reserves the right to modify the information contained in this user manual at any time without prior notice; un-authorized modification, copying distribution or display is prohibited. All comments, queries or suggestions concerning this manual please consult with your local dealer. 232003630G (04)
  • Page 3 Puma IV User Manual Important Information Thanks for your purchase of GCC Puma IV Series Cutting Plotter. For your safety and to optimize the performance of the Puma IV, please read the user manual completely and keep it in a correct location.

  • Page 4: Table Of Contents

    Puma IV User Manual Important Information 1. General Information Introduction Package Items Product Features Appearance of Puma IV 1.4.1 The Front View 1.4.2 The Back View 1.4.3 The Whole View 1.4.4 The Left-hand Side 1.4.5 The Right-hand Side 2. Installation Precaution Stand &...
  • Page 5 Puma IV User Manual 4.5.1 Puma IV Print Driver setting>Option Page 4.5.2 Puma IV Print Driver setting>Pen Page 4-13 4.5.3 Puma IV Print Driver setting>Paper Page 4-16 Reference Parameter setting for different materials 4-17 How to set die/kiss cut through plug-in software for Adobe 4-18 Illustrator and CorelDraw 5.

  • Page 6: General Information

    Chapter 1 General Information 1.1 Introduction Puma IV series cutting plotters have been designed to produce computer-generated images or perform contour cutting on sheets or rolls of vinyl media. This manual covers the following models of Puma IV series cutting plotters: ‧...

  • Page 7: Product Features

    1 piece of Tweezers  1 piece of Promise Card 1.3 Product Features The following are the main features of the Puma IV LX / Puma IV series cutting plotters:  Triple-port connectivity provides you with greater flexibility  Up to 500 gram cutting force ...

  • Page 8: Appearance Of Puma

    Puma IV User Manual 1.4 Appearance of Puma IV 1.4.1 The Front View Grid Drums Move the media back and Tool Carriage forth during operation. Perform the cutting Control Panel with the installed blade or pen with 14 buttons and 1 LED Slicer Groove AAS module.

  • Page 9: The Back View

    Puma IV User Manual 1.4.2 The Back View Lever Pinch Rollers Raise or lower the Hold the media during cutting. pinch rollers. Figure 1-2 General Information...

  • Page 10: The Whole View

    Puma IV User Manual 1.4.3 The Whole View Roll Holder Guide **Stand for Puma IV 60 is an optional item. Bushes **Stand for Puma IV 132S is a standard item. Serve to keep the roll Roll Holder media in place when Hold and supplies the roll media is pulled from the media for cutting.

  • Page 11: The Left-Hand Side

    Puma IV User Manual 1.4.4 The Left-hand Side Power Switch – On when switches to [I]; Off to [O] Fuse – 3 Amp. AC Power Connector Figure 1-4 1.4.5 The Right-hand Side Serial Interface Connector (RS232C) Used to connect the cutting plotter to a computer through a serial interface cable.

  • Page 12: Installation

    Puma IV User Manual Chapter 2 Installation 2.1 Precaution Notice 1  Carefully handle the cutter to prevent any injuries.  Make sure the power switch is off before installing the cutting plotter. Notice 2 A proper place for installation the cutting plotter Please select a proper location that meets the following conditions.
  • Page 13 Puma IV User Manual Notice 4 Tightening or Loosing Screws with Screwdriver Whether manual or electric screwdriver, be careful not to use excess torque force when tightening or loosing screws. When tightening or loosing iron and stainless steel screws, please refer to the following screw torque standard table, other materials screws are not included.

  • Page 14: Stand & Flexible Media Support System (For P4-132Lx / P4-132)

    Puma IV User Manual 2.2 Stand & Flexible Media Support System (for P4-132LX / P4-132) Please follow procedure below to assemble stand and media support system. Step 1 Please examine supplied items in the accessory box of stand carton before you install: Stand is a optional item for Puma IV 60 LX / Puma IV 60, Item List：...
  • Page 15 Puma IV User Manual Position the stand beam perpendicularly to part and put the screws into the holes and Step 3 tighten them as Figure 2-2. Then the complete picture of stand will be like Figure 2-1. Step 4 Remove the cutting plotter from the carton. Position your stand under the plotter, on the bottom of the plotter, there is one hole on each side in the position corresponding to the locating pins, so the locating pins can be located into the holes.
  • Page 16 Puma IV User Manual Step 5 Insert the roll holder support with the screws into the holes of the stand, and then tighten them up as shown in . You could decide roll holder support’s position by inserting into different Figure 2-4 holes.
  • Page 17 Puma IV User Manual Step 7 Lastly, the complete picture will be shown like below. ( Figure 2-6 Figure 2-6 Installation...

  • Page 18: Usb Cable Tie And Saddle

    Puma IV User Manual 2.3 USB Cable Tie and Saddle The USB cable tie and saddle assembly for the stands with Flexible Media Support System only. Step 1 Insert the cable tie into the upper hole of cable saddle from bottom to top. This side up Step 2 Place the USB cable into the cable tie and tighten the cable tie.
  • Page 19 Puma IV User Manual Pull out the cable tie Pull up the pin Release the cable tie Installation...

  • Page 20: Desktop Flexible Media Support System

    Puma IV User Manual 2.4 Desktop Flexible Media Support System (for P4-60LX / P4-60 only) Step 1 Check three spacer supports on the back of the machine. Step 2 Insert the left and right roll holder base into the spacer supports on the left and right side when 2 inches roll media is used.
  • Page 21 Puma IV User Manual Step 3 Press the roll holder base and the installation is complete. Note: Insert the left roll holder base into the middle spacer support and right roll holder base into the right one when 1 inches roll media is used. Installation 2-10...

  • Page 22: Blade Installation

    Puma IV User Manual 2.5 Blade Installation ! Caution Do not touch the tip of the blade by your fingers. ! Notice The blade is a consumable item, which will affect the cutting quality significantly. Please replace with a new blade when having the following situations: 1.
  • Page 23 Puma IV User Manual Step 2 Push the blade to the bottom of the blade holder. (Figure 2-13) Step 3 Adjust the blade tip to suitable length by rotating “Blade tip adjustment screw” clockwise or counterclockwise. (Figure 2-14) Tips: “The proper length” means the blade length is about 0.1mm more than film’s thickness.

  • Page 24: Cable Connections

    Puma IV User Manual 2.6 Cable Connections Puma IV communicates with a computer through USB (Universal Serial Bus), a Serial port (RS-232C) or Ethernet. This chapter shows you how to connect the cutting plotter to a host computer and how to set up the computer/cutting plotter interconnection. Notice: When USB connection is enabled, serial port will be disabled automatically.

  • Page 25: Installing The Driver

    Puma IV User Manual 2.6.1.2 Installing the driver Use the USB One-click Installation for quick driver installation. Follow the simple steps below for driver setup. Caution!!  If you are using Windows 7 and above as your operating system, make sure you log in using the “Administrator”...
  • Page 26 Puma IV User Manual Step 3 Unzip the file and double clip the driver.exe to start installing the Driver and AAS plug-in. Installation 2-15...
  • Page 27 Puma IV User Manual Step 4 If you were Windows 7 and above users, please click on the red words to instruct you how to disable Windows Update to allow success driver installation. And then click OK to next step. Step 5 Please make sure the cutting plotter is powered on and connected to theUSB device, and then click OK to next step.
  • Page 28 Puma IV User Manual Step 8 If you want to install AASII VBA on CorelDRAW and Adobe Illusatrator, exit CorelDRAW and Adobe Illusatrator program, and then click on“Install.” Step 9 Check Install Message to confirm CorelDRAW and AI version and then click OK. Note: If the driver is being installed for a second time, the user will be prompted as to whether a second copy of the driver installation is required.

  • Page 29: Driver Un-Installation

    Puma IV User Manual 2.6.1.3 Driver Un-installation You have to remove previous version driver installed on your PC system completely before you can install the latest version successfully. Please refer to below steps. Step 1 Go to Control Panel\Hardware and Sound\Devices and Printers window. Right click the printer and select “Remove device.”...
  • Page 30 Puma IV User Manual Step 2 After removing the unit, click on any printer on the page and select “Print server properties.” (For Win 7and above) Or right click on blank space and then select “Print server properties.” (For Windows XP) Step 3 Select “Driver”...
  • Page 31 Puma IV User Manual Step 4 Select the model and click on “Remove”. Step 5 Select “Remove driver and driver package” and click OK. Step 6 Click Yes and then click “Delete” and “OK,” and the driver installed on PC is completely removed.

  • Page 32: Interface

    Puma IV User Manual 2.6.2 RS-232 Interface  Connecting to the RS-232 (Serial) Port 1. For IBM PC, PS/2 users or compatibles, connect the RS-232C cable to the serial connector of the assigned serial port (COM1 or COM2) of your host computer. 2.
  • Page 33 Puma IV User Manual Step 2 Press On/Off line and then MISC button on your control panel. Step 3 Go to the DHCP page and select Enable through the up and down arrow keys, then press Enter. Step 4 The IP Address will be shown on the screen automatically. Please make notes of it. II.

  • Page 34: Data Transmitting

    Puma IV User Manual Step 2 Enter the IP Address shown on the control panel and select the model. (Please refer part 1 instruction.) Step 3 The driver is installed. You can output from AI or CorelDRAW directly now. 2.6.4 Data Transmitting There are two options to transmit the data from the computer to the cutting plotter: Option 1: With proper interface settings, the data can be transmitted from your application...
  • Page 35 Puma IV User Manual Step 1 Set A-PC’s printer driver as a shared printer (Right-click on printer icon, choose “Printer properties”. Click “Sharing” tab then check “Share this printer.”) Step 2 Click “Advanced” tab, then choose “Print directly to the printer” option. Installation 2-24...
  • Page 36 Puma IV User Manual Step 3 Send a job from A-PC to the machine to check if A-PC is connected to the machine. Try to send a job to check if the port is working. Step 4 Activate A-PC’s Printer Driver from B-PC’s Network. Step 5 Right-click on the printer icon, and select “Connect”...

  • Page 37: Software Installation

    Puma IV User Manual 2.7 Software Installation 2.7.1 GreatCut-S Auto Installation Visit http://gccf.gcc.com.tw/gccclub/login.aspx and log in your GCC Club account. or create a new GCC club account if you do not have one. Click “I Agree”, fill in the required information and click “Submit”...
  • Page 38 Puma IV User Manual You should receive an eMails with activation link and click the link to activate your account. Go to GCC Club, click “GreatCut-S voucher code” on the left side. Enter your voucher code and click “submit”. Installation 2-27...
  • Page 39 Puma IV User Manual You will get your GreatCut-S serial number. Visit https://www.gccworld.com/download.php click the product category and choose aproper model. Installation 2-28...
  • Page 40 Puma IV User Manual Download GreatCut-S to start the installation. Installation 2-29...
  • Page 41 Puma IV User Manual Press Next to continue, tick “Launch GreatCut-S” and then press “Finish” to compete the installation. Run GreatCut-S and press “Activate…”to activate GreatCut-S. Please make sure it is connected to the internet. Enter your name in the Name column and GreatCut-S serial number to the Serial column and press “OK”...

  • Page 42: Manually Activate Greatcut-S

    Puma IV User Manual 2.7.2 Manually Activate GreatCut-S If the computer connected to the cutter doesn't have an internet connection to complete the software activation process, you can alternatively use the "Activate manually" function to enter the "Activation Code" and begin using GreatCut-S. However, you will need to find another computer with internet access in advance to obtain the "Activation Code"...
  • Page 43 Puma IV User Manual Click on the "Generate Activation Code" button, and your activation code will be shown in the Activation Code field. Copy and paste the activation code back into the activation dialog box of Sure Cuts A Lot program and hit ok.

  • Page 44: Re-Install Greatcut-S Software

    Puma IV User Manual 2.7.3 Re-install GreatCut-S Software If you change a new computer, you may need to deactivate your GreatCut-S software and re-install it on your new device. Go to “Deactivate…” under Help and press Yes to confirm, then follow the installation procedure and use the same code to activate it on another computer.

  • Page 45: The Control Panel

    This chapter describes the button operations with the LCM menu flowcharts of Puma IV. When the cutting plotter is ready for use as described in Chapter 1 & 2, all functions are under default parameters. 3.1 The LCD Panel < LCD Control Panel on Puma IV series > Function LCD Screen To display functions and error messages.

  • Page 46: Menu In On-Line Mode

    Puma IV User Manual 3.2 Menu in On-line Mode Power On Puma IV (LX) in processing Cutter LCM Version- - - Jaguar V Firmware: Copyright: Place Media And Then Lower Down The Lever Roll Edge Single to select Sizing Media Width Lever Up To Abort Sizing Media Length Lever Up To Abort...

  • Page 47: Menu In Off-Line Mode

    Puma IV User Manual 3.3 Menu in Off-line Mode Press [ON/OFF LINE] to switch to the offline mode Offline For System Setup move origin M [ SPEED ] Speed: 51 cm/s Speed: 3~72 with an increment of 3(cm/s) Select: OK:ENTER UP Speed: 51 cm/s : 3~72 with an increment of 3(cm/s)
  • Page 48 Puma IV User Manual 1S:72 F:80 O:0.275 M Select: OK:ENTER Offline For System Setup Set Smoothing Cut Select: OK:ENTER OverCut: 0.00~1.00mm with an OverCut: 0.00mm Select: OK:ENTER increment of 0.05mm [TOOL SELECT] Set Tangential Mode Select: OK:ENTER Panel Setup Select: OK:ENTER Factory Default ? Select:...
  • Page 49 Puma IV User Manual Both Expanded Mode, Length Expanded Paper Saving Mode Mode, Width Expanded Mode, Both Select: OK:ENTER xpanded Mode, Set communication Select: OK:ENTER Firmware x.x.xx FPGA: xx.xx Select Language English, Francais, Türkce, Polski, Ingles, Select: OK:ENTER Japanese, Deutsch, Italian, Espanol Select Unit Metric (cm/g), Unit (inch/ g), Select:...

  • Page 50: Menu Items

    Puma IV User Manual 3.4 Menu Items Below describes the functions of menu items Menu or Key Function Setting Default --- Media sizing --- Roll To measure media width. Maximum Tracking 150 meters Edge To measure media width and pull the media back till the front Maximum Tracking paper sensor open.
  • Page 51 Puma IV User Manual Up Accel. To set or modify tool acceleration levels while the tool move from High, Medium, Medium endpoint to next start point at horizontal moving. [ CUT TEST ] Square Cut To perform a cutting test at present blade position. For more information, please refer to “4.3 Adjusting the Cutting Force and Offset”...
  • Page 52 Puma IV User Manual Auto Unrolled To avoid paper jam and motor crash by automatically unroll media Enable Media (50cm and up) before cutting while enabled. . * Auto-unroll only effects on roll/edge media. * Using Single mode to size media will disable this function automatically.
  • Page 53 Puma IV User Manual 19200, n, 8, 1, p 19200pbs, 8 Bits with NO Parity 19200, o, 8, 1, p 19200pbs, 8 Bits with ODD Parity 19200, e, 8, 1, p 19200pbs, 8 Bits with EVEN Parity Firmware To display the version number of Firmware and FPGA code. Version Select Language To select displayed languages on LCM panel in English, Spanish,...

  • Page 54: Operation

    Puma IV User Manual Chapter 4 Operation 4.1 Media Loading 4.1.1 Loading the Sheet Media To load the media properly, please follow the procedures listed below: Pull the lever upward to raise the pinch rollers. (Figure 4-1) Figure 4-1 Load your media on the platen and slide it under the pinch rollers from either the front side or the backside.
  • Page 55 Puma IV User Manual White Marks Figure 4-2 Push the lever downward to lower down the pinch rollers. Turn on the power; the machine will be initialized. Then follow the instruction of LCM to measure the size of the media. Note: Move the pinch roller by applying force at the rear portion of the pinch roller support.

  • Page 56: Loading The Roll Media

    Puma IV User Manual 4.1.2 Loading the Roll Media Step 1 Firstly, put the roll media guide bushes on two roll holders. (Figure 4-4) Figure 4-4 Step 2 Option A (Use the media flange) Insert a roll media flange at the end of each roll media and tighten the thumbscrew until the roll media is firmly gripped.
  • Page 57 Puma IV User Manual Option B Insert the two roll holders into the roll media support set, and then place the roll media directly between the two roll holders. (Figure 4-7) Figure 4-7 Step 3 Load the media on the platen. After loading the roll media, flatten the media on the platen and hold the front edge of the roll media firmly (Figure 4-8) Figure 4-8 Operation...
  • Page 58 Puma IV User Manual Step 4 Then turn the roll downward to make an equal tension across the media. (Figure 4-9) Figure 4-9 Step 5 Move the pinch rollers to the precise location and be careful that the pinch rollers must be positioned above the grid drums.

  • Page 59: Tracking Performance

    Puma IV User Manual 4.2 Tracking Performance In order to achieve the best tracking performance for a long plot, please leave the margin of 0.5mm~25mm in the left and right edges of the media.(Figure 4-11) 0.5mm-25mm 0.5mm-25 mm Pinch roller Pinch roller Figure 4-11 4.3 Cutting Force and Offset Adjustment...
  • Page 60 Puma IV User Manual until an optimum force is obtained. Step 4 If the pattern appears to be BB or CC layout (see Figure 4-12), press [OFFSET KEY] to adjust the offset value until AA pattern is shown. S q u a r e C u t S e l e c t : E n t e r...

  • Page 61: When Completing The Cutting Job

    Puma IV User Manual 4.4 When Completing the Cutting Job After completing the cutting job, raise the sheet-loading lever, and then remove the material. You can also cut off the finished job by the Safe Blade (a standard accessory) along the knife guide. (Figure 4-13) Figure 4-13 Operation...

  • Page 62: Puma Iv Print Driver Setting

    Puma IV User Manual 4.5 Puma IV Print Driver setting 4.5.1 Puma IV Print Driver setting > Option Page Setting: You can adjust the following settings, depending on your application or results you would like to achieve. Quality: [Small Letter / Fine / Normal / Fair / Draft] The Cutting Quality setting function allows you to adjust and balance vector mode’s quality and speed settings based on your specific job.
  • Page 63 Puma IV User Manual Section Cutting: Users can output long picture by section cutting which could make cutting more stable and get superior cutting quality. Users can set the section by registration marks or input the value manually. When cutting plotter finishing cutting in section 1, it will continue to cut in section 2.
  • Page 64 Puma IV User Manual • Save To Default: This function allows you to save your current print driver parameters as the default startup settings. • Delete: This function will delete the file you select from the Custom Media section, whereas the settings in Default section cannot be deleted.
  • Page 65 Puma IV User Manual To activate the Die Cut function, go to “Option”, tick “Die Cut”, and enter the amount you wish for the “Length” and “Force” of both Die Cut and Kiss Cut, then click “OK” (see figure 3). Note: The length setting for the cutting line of Die Cut is in the range of 0-2000mm...

  • Page 66: Puma Iv Print Driver Setting>Pen Page

    Puma IV User Manual 4.5.2 Puma IV Print Driver setting > Pen Page The Puma series incorporates the use of 6 different colors to represent 6 different parameter settings including cutting speed, force and blade offset settings when cutting. These colors are referred to as “Pens”.
  • Page 67 Puma IV User Manual Note: The GCC Puma series driver cannot store more than 6 pen colors or different cutter parameter settings per file. Speed (Pen Page) [DEFAULT SETTING: 30cm/sec] The speed slider controls the cutter’s cutting speed during operation. Force (Pen Page) [DEFAULT SETTING: 80g] The force slider controls the cutting force during operation.
  • Page 68 Puma IV User Manual You can adjust the parameter such as force and length in both Pen No.1 and Pen No. 1* as you need. For example: Pen No.1*: Cutting through the backing of the material Pen No.1: Cutting through the vinyl only Sticker Operation 4-15...

  • Page 69: Puma Iv Print Driver Setting>Paper Page

    Puma IV User Manual Image Scaling (Pen Page) The Image Scaling function can allow you to set the image scale of media length and width to decrease the difference between the actual length and the ideal length caused by various media used while processing cutting job.

  • Page 70: Reference Parameter Setting For Different Materials

    Puma IV User Manual 4.6 Reference Parameter setting for different materials The following reference parameter is used on GCC verified materials shown in the table. Personalized/ Wall Material Vehicle stickers Window decoration Window tint stickers Blade red / yellow Blade tip length (mm) 0.28 0.27 0.25...

  • Page 71: How To Set Die/Kiss Cut Through Plug-In Software For Adobe

    Puma IV User Manual 4.7 How to set die/kiss cut through plug-in software for Adobe Illustrator and CorelDraw Die/kiss cut function allows you to define two cutting parameter in one cutting line, you can set through plug-in software for Adobe Illustrator and CorelDraw directly instead driver setting by designate the line to green color RGB 255 and then set the length and force from the control panel.
  • Page 72 Puma IV User Manual Figure 4-29 3. Outline color has been changed to Green. Figure 4-30 Operation 4-19...
  • Page 73 Puma IV User Manual 4. Select “ On/Off Line” > “MISC”, use arrow key to select “Die/Kiss Cut” function then press “Enter”. 5. Click the left arrow key to the next page to adjust the length value (0.2mm ~ 9.0mm) then click “ENTER”.

  • Page 74: Automatic-Aligning System

    Puma IV User Manual Chapter 5 Automatic-Aligning System Please note that this chapter is only an instruction to AASII. Puma IV LX models feature AAS function, but Puma IV models don’t. If you are Puma IV models user, please skip this chapter. For step-by-step instructions, please refer to the following chapters: A-4 CorelDRAW Plug-In, A-5 Illustrator Plug-In, A-6 Greatcut-S quick manual.

  • Page 75: Calibrating The System

    Puma IV User Manual 5.2 AAS Calibrating the System The AAS system has one calibration procedures to ensure maximum accuracy of AAS operation. To operate the AAS you need to learn about the method of media feeding firstly. (Refer to 4.1 Media Loading.) 5.2.1 Media Calibration...

  • Page 76: Aas Ii On Puma Iv Lx

    Puma IV User Manual  Range: 0mm~50mm  Optimized Setting: 5mm The cutter can not detect the marks while:  Cutter carriage is not located near the outside area of first mark before detecting (See the picture in page 5-7 for auto-detecting area of first mark.) ...
  • Page 77 Puma IV User Manual 3. Multiple Copies The function is used to duplicate images to let you cut quantities of images at a time.The AAS II sensor will automatically scan registration marks for each individual image to ensure the contour cutting precision. Command: Esc.D3;(XCopies);(YCopies);(Space): ...

  • Page 78: Printer Test

    Puma IV User Manual 5.3 Printer Test Before performing AAS contour cutting, it’s recommended to print out a test file to make sure the AAS II cutting accuracy. Please visit GCC website and go to Download Area to download the test files.
  • Page 79 Puma IV User Manual direction is from the opposite of the origin mark, then enter positive values for the offset (see the following figures). This method applies to both X and Y axes. Note:  Before adjusting the AAS II settings, please proceed scaling for width and length. ...

  • Page 80: Registration Mark Offset Range

    Puma IV User Manual 5.4 Registration Mark Offset Range Please correctly load your media (refer to the alignment ruler on the platen) to make sure the registration marks are successfully detected. Deviation exceeds the range below will lead to detection failure.
  • Page 81 Puma IV User Manual Step 2 Placing the Registration Marks  The AAS Layout Instruction: * Auto-detection function on the 1 mark covers the grey area Suggested 30mm margin on both left and right sides of media sheet.  Suggested 20~30mm margin on top of media sheet, and at least 50mm margin on the ...

  • Page 82: Tips For Aas

    Puma IV User Manual Step 4 Load the printout onto cutter ■ The Origin Mark is different from the rest registration marks. Please make sure the media is fed with correct direction. Step 5 Cut the Contour ■ Send out the command from software to perform the contour cutting job. 5.6 Tips for AAS For getting better results of contour cutting, there are some tips below for your reference.

  • Page 83: Basic Maintenance

    Puma IV User Manual Chapter 6 Basic Maintenance This chapter explains the basic maintenance (i.e. cleaning the cutting plotter) required for the cutting plotter. Except for the below mentioned, all other maintenance must be performed by a qualified service technician. 6.1 Cleaning the Cutting Plotter In order to keep the cutting plotter under good condition and best performance, you need to clean the machine properly and regularly.

  • Page 84: Cleaning The Grid Drum

    Puma IV User Manual 6.2 Cleaning the Grid Drum  Turn off the cutting plotter, and move the tool carriage away from the area needed to be cleaned.  Raise the pinch rollers and move them away from the grid drum for cleaning. ...

  • Page 85: Trouble Shooting

    Puma IV User Manual Chapter 7 Trouble Shooting This chapter is to help you correct some common problems you may come across. Prior to getting into the details of this chapter, please be sure that your application environment is compatible with the cutting plotter.

  • Page 86: Operational Problems

    Puma IV User Manual 7.2 Operational Problems Some mechanical problems or failure during operation will cause some problems. The error messages shown on the LCM present the problem first, and followed by recommended actions. If the problem still exists after the recommended actions have been done, have your cutting plotter serviced. This message indicates that there might be a Error, Check Media problem on the X axis.

  • Page 87: Communication Problems

    Puma IV User Manual 7.3 Cutting Plotter/Computer Communication Problems The messages showed below present problems in relation to cutting plotter/computer communication. Is the connection cable Communication Error connected to the cutting plotter Setup: MISC. key and computer properly? Has the interface setting Refer to Chapter 2- been done correctly? Connecting your cutting...

  • Page 88: Software Problems

    Puma IV User Manual 7.4 Software Problems Check the following first: Does your software package indicate that it will work with your computer and cutting plotter? Does your software support HP-GL and HP-GL/2 drivers? (* check the configuration settings of your software.) Does the cutting plotter interface Most well known cutting softwares match the requirements of your...

  • Page 89: Cutting Quality Problems

    Puma IV User Manual 7.5 Cutting Quality Problems Note: The daily maintenance of your cutting plotter is very important. Be sure to clean up the grid drum and pinch rollers regularly for better cutting accuracy and output quality. Is the blade installed correctly and the blade holder fastened securely? Refer to Chapter 2.3 Is the blade dull...

  • Page 90: Puma Iv Specifications

    Puma IV User Manual Puma IV Specification Model Name/No. P4-60/P4-60LX P4-132/ P4-132LX Operational Method Roller-Type Max. Cutting Width 600 mm (23.6 in.) 1300 mm (51.18 in.) Max. Cutting Length 50 m (164 ft.) Max. Media Loading Width 719 mm (28.3 in.) 1470 mm (57.87 in.) Min.
  • Page 91 Puma IV User Manual  The above listed specification values are effective only when operated with media certified by GCC. Puma V Specification...

  • Page 92: Blade Specification

    Puma IV User Manual Blade Specification For cutting thick fluorescent and reflective vinyl. Also for cutting detailed work in standard vinyl. 202003480G The blade is 45° with Red Cap (5-unit package), 0.25 mm offset, and 2.5 mm blade diameter. For cutting reflective vinyl, cardboard, sandblast, flock, and stencil sharp edge.
  • Page 93 Puma IV User Manual About the Tool A generic term referring to the blade that cuts the sheet, the pen that does plotting, and the LED bombsight (option) used for pointing to the reference point. OFFSET is the distance that the blade tip is displaced from the centerline of the blade. Blade Central line Blade tip...

  • Page 94: Coreldraw Output Instruction

    Puma IV User Manual CorelDRAW Output Instruction The following is an example of how to output the file through CorelDRAW. User Instructions 1. Open CorelDRAW, finish editing all the files you wish to plot and select all the images at once. 2.
  • Page 95 Puma IV User Manual 4. Select “ File → Print” to output the file to your cutters. 5. Choose the correct model you have installed. CorelDRAW Output...
  • Page 96 Puma IV User Manual 6. Choose the “Layout page” and click the “Reposition images to: → Bottom left corner”. Please note that you must put your image at the bottom left corner. 7. Go back to the General page and check that your image is at the bottom left corner. Click “Print” and get a wonderful cutting image.

  • Page 97: Coreldraw Plug-In Instruction

    Puma IV User Manual CorelDRAW Plug-In Instruction Puma IV LX cutting plotter features AAS function, but Puma IV doesn’t. If you are Puma IV user, please skip this chapter. AASII VBA Installer is applicable for CorelDRAW Version 13, 14, 15, 16, 17, 18 Installation Please refer to Step 8 in Chapter 2.6.1.2 Driver Installation to install AAS plug-in for CorelDRAW.
  • Page 98 Puma IV User Manual Step 3 Click on “Apply” and select whether you would like to add the registration marks by page size or by object. Step 4 Now you can print out the image file with registration marks. Note: “Add Registration Mark by Object” will be the default selection if you click on the image whereas “Add Registration Mark by page size”...
  • Page 99 Puma IV User Manual Add Registration Mark by page size If you tick “Add Registration Mark by page size” as shown in the figure below and click “Apply”, your registration marks will be created automatically (please see Figure A3-1). Note: The length setting will be in the range of 5-25mm according to your page size.
  • Page 100 Puma IV User Manual Workable area It allows users to edit and cut graphics in the area outside the registration marks when adding registration marks by page. For A4 size media sheet, the workable area is 2.5mm extended from the registration mark on left and right sides and 4.5mm extended from the registration mark on top side.
  • Page 101 Puma IV User Manual Add Registration Mark by Object If you tick “Add Registration Mark by Object”, you will be offered three options of registration marks as shown below. 4-Point Positioning  Length: The length of marks  Range: 5mm~50mm ...
  • Page 102 Puma IV User Manual 4-Point Positioning 4-Point Positioning  Length: The length of marks  Range: 5mm~50mm  Optimized Setting: 25mm  Thickness: The line thickness of marks  Range: 1mm~2mm  Optimized Setting: 1mm  Margin: The distance between marks and images ...
  • Page 103 Puma IV User Manual Note: 1. To save your materials, in addition to amending object margins, you can also adjust the length of the registration marks (5mm minimum) when you apply 4-Point Positioning (see table 1 for suggestions based on different material sizes). The smaller the size is, the smaller the distance between the object and the registration marks is (see the figures below).
  • Page 104 Puma IV User Manual Segmental Positioning For precise cutting quality, it is suggested to select “Segmental Positioning” when you are working on an extra long or large-sized image to increase cutting accuracy. Segmental Positioning  X Step: The distance of intermediate position on the X axis ...
  • Page 105 Puma IV User Manual Multiple Copies It is suggested to select “Multiple Copies” when you would like to make several copies of one image on your material to increase cutting accuracy. Multiple Copies  No. of X Copies: The numbers of copies on X axis ...
  • Page 106 Puma IV User Manual Contour cutting through CorelDraw Step 1 Position the paper with registration marks printed by your printer on the GCC cutter. Step 2 Select “FilesPrint”. Figure A3-13 Note: if you use CorelDraw X5 and later, you must follow the steps below. Step 1 Click the “color”...
  • Page 107 Puma IV User Manual Step 2 Go to the “Layout” page and select Bottom left corner at “Reposition images to”. Figure A3-15 Step 3 Click “Print”. CorelDRAW Plug-In...

  • Page 108: Illustrator Plug-In Instruction

    Puma IV User Manual Illustrator Plug-In Instruction Puma IV LX cutting plotter features AAS function, but Puma IV doesn’t. If you are Puma IV user, please skip this chapter. AASII VBA Installer is applicable for Adobe Illustrator Version CS4, CS5, CS6, CC. Installation Please refer to Step 8 in Chapter 2.6.1.2 Driver Installation to install AAS plug-in for Adobe Illustrator.
  • Page 109 Puma IV User Manual Step 2 Go to the Advanced page and make sure the “Enable advanced printing features” box is unchecked. Illustrator Plug-In...
  • Page 110 Puma IV User Manual User Instructions Step 1 Open Illustrator. Step 2 Edit your image and create a contour line (Note: you must have the line width set as 0.001mm). Contour line Step 3 Click on the image and apply the AAS function (FileScripts_AASII_Plug_In). Illustrator Plug-In...
  • Page 111 Puma IV User Manual Step 4 Select the registration marks needed Step 5 Three types of registration marks are introduced here: 4-Point Positioning, Segmental Positioning and Multiple Copies. Note: The values entered in the “4-Point Positioning” section (length, thickness and margin) Step 6 Confirm the registration marks (the 4-Point Position mark is used as an illustration in the will still be applied when you tick “Segmental Positioning”...
  • Page 112 Puma IV User Manual Step 6 Confirm the registration marks (the 4-Point Position mark is used as an illustration in the following steps). Step 7 Click on the blank area on the page and then click “Document Setup”. Illustrator Plug-In...
  • Page 113 Puma IV User Manual Step 8 Hit “Edit Artboards”. Step 9 Click on “Presets → Fit Artboard to Artwork bounds”. Illustrator Plug-In...
  • Page 114 Puma IV User Manual Step 10 Please move your mouse to the tool bar on the left when step 9 is finished and then click “Selection Tool”. Step 11 This will take you back to the edit mode. Illustrator Plug-In...
  • Page 115 Puma IV User Manual Step 12 Print out the file with the contour line and the registration marks. Step 13 Place the printed file on the cutter, lower the pinch rollers and then position the carriage at the origin of the registration marks. Step 14 Send the file to the cutter.
  • Page 116 Puma IV User Manual Step 15 Select the cutter model, position the object in the bottom left corner. Step 16 Your job is now completed. Illustrator Plug-In...
  • Page 117 Puma IV User Manual Add Registration Mark by page size If you want to create registration mark by page size, select the object, go to “Scripts” under “File” and select “_AASII_Plug_In” Tick “Make by page size” and click “Apply” and the registration mark will be created on the 4 corners of the page automatically, sown as below.
  • Page 118 Puma IV User Manual Workable area It allows users to edit and cut graphics in the area outside the registration marks when adding registration marks by page. For A4 size media sheet, the workable area is 2.5mm extended from the registration mark on left and right sides and 4.5mm extended from the registration mark on top side.
  • Page 119 Puma IV User Manual Add Registration Mark by Object If you add registration mark by Object, you will be offered three options of registration marks. Firstly, select the graphic which you want to add registration mark on and go to “Scripts” under “File” and select “_AASII_Plug_In”.
  • Page 120 Puma IV User Manual Three types of registration marks 4-Point Positioning 4-Point Positioning  Length: The length of marks  Range: 5mm~50mm  Optimized Setting: 25mm  Thickness: The line thickness of marks  Range: 1mm~2mm  Optimized Setting: 1mm ...
  • Page 121 Puma IV User Manual Note: 1. To save your materials, in addition to amending object margins, you can also adjust the length of the registration marks (5mm minimum) when you apply 4-Point Positioning (see table 1 for suggestions based on different material sizes). The smaller the size is, the smaller the distance between the object and the registration marks is (see the figures below).
  • Page 122 Puma IV User Manual Segmental Positioning For precise cutting quality, it is suggested to select “Segmental Positioning” when you are working on an extra long or large-sized image to increase cutting accuracy. Segmental Positioning  X Step: The distance of intermediate position on the X axis ...
  • Page 123 Puma IV User Manual Multiple Copies It is suggested to select “Multiple Copies” when you would like to make several copies of one image on your material to increase cutting accuracy. Multiple Copies  No. of X Copies: The numbers of copies on X axis ...

  • Page 124: Greatcut-S Quick Manual

    Puma IV User Manual GreatCut-S Quick Manual There are basic instructions of GreatCut-S below. If you need detailed instruction, please refer to GreatCut-S Help. Select the cutter you want to output and change the work area. 1. Run GreatCut-S software. 2.
  • Page 125 Puma IV User Manual 3. Select company / brand as GCC and select model you want to output and then click the “<--Add to list” button. 4. Select GCC on the left and click “Done.” 5. If you want to change the material size and orientation, you can fill a proper value in the Document window.
  • Page 126 Puma IV User Manual Insert Graphics from Library Select graphics from library to insert a selected design. Draw Text Click on the T icon at left side to create the text and select the font you like at text window. GreatCut-S...
  • Page 127 Puma IV User Manual Import Design If you have created your design in other design software, go to “import” or “place image” under file to import it, GreatCut-S supports svg, scut, scal, pdf, ai. wpc eps, bmp, gif, jpg and png files. Tips Thousands of SVG files available on SVGCuts! ...
  • Page 128 Puma IV User Manual 2. Click on “Choose an image” to input the image, adjust Image Settings and Output Settings, and click OK. Then the outline of the image will be outputted automatically. Note  The contrast and pixels of import images will affect the trace image result. High contract graphics are recommended.
  • Page 129 Puma IV User Manual Cut the Design 1. Click on the “Cutter” button on the toolbar and Cut Settings window will pop up. 2. Click on “Settings…” to open GCC Cutter Settings window. Note  The origin point is on the bottom right. 3.
  • Page 130 Puma IV User Manual 4. Adjust Blade Offset, Overcut Value, Multi-Cut and Quality under Cut Settings window if needed. *Blade Offset: set the offset value according to different blade, for a standard blade, set the offset value at 0.25mm, 0.5mm for an optional advanced blade and 0mm for an optional plotting pen.
  • Page 131 Puma IV User Manual 5. Under “Cut Settings” section, there are some useful functions. After setting the parameters, click on “Cut” to send the data to the GCC cutter and the GCC cutter will start the cutting job. *Cut Mode: there are “WSIWYG” and “Origin Point” options, WSIWYG means what you see is what you get, the cutter will output the graphic at same position in preview window.
  • Page 132 Puma IV User Manual Print and Cut Your Design The Print and Cut function allows you to print the graphics from GreatCut-S to printer, and then put the printed materials on the GCC cutter to cut out the contour of printed jobs from GreatCut-S. Open an image file in GreatCut-S.
  • Page 133 Puma IV User Manual 3. Click on “Print…” to open printer setting window and click OK. 4. Print your design with registration marks out. 5. Load the printed media to the GCC cutter. 6. Press “Next” and then press “Scan+Cut”, and then the GCC cutter will detect the registration marks and cut the contour lines automatically.
  • Page 134 Puma IV User Manual Tips Test Connection function can save your materials.  Click on “Test Connection” to exam if set the connection properly. GreatCut-S...
  • Page 135 Puma IV User Manual Cut by Color The Cut by Color function allows you to choose which colors in your design you want to cut, and designate different parameters to each color. You can cut your designs in a single job or separate jobs for each color.
  • Page 136 Puma IV User Manual 2. Click on “Cut” to open Cut Settings window. 3. Click on the Cut by Color tab and choose to either Cut all Colors in a single job or Cut each color separately as an individual job. When Cut each color separately is selected, GreatCut-S will prompt you between each color before starting to cut so you can load the appropriate color or corresponding tool into your cutting machine.
  • Page 137 Puma IV User Manual 4. Click on the blade icon to choose the colors you want to cut. The preview will display which colors are currently enabled for cutting. Note: You can adjust the order of the layer arrangement by clicking and dragging the layer. 5.
  • Page 138 Puma IV User Manual How to create Registration mark in Greatcut-S for contour cutting Step1 Create a file Step2 Go to Windows ➜Dockers ➜GteatCut-S Bridge GreatCut-S...
  • Page 139 Puma IV User Manual Step3 Select the model with AAS function from the model menu in GreatCut-S Bridge. Step4 Select Contour Outline, and define the offset value of contour line from the size option in Shadow Layer menu. GreatCut-S...
  • Page 140 Puma IV User Manual Step5 The contour line is created. Step6 Select “Add Reg Marks” to add registration marks. GreatCut-S...
  • Page 141 Puma IV User Manual Step7 The registration marks are added. Step8 Select “Cut (Add to queue)” to send the file. GreatCut-S...
  • Page 142 Puma IV User Manual Step9 Clink on “Cut” in GteatCut-S Bridge window. Step10 Define the parameters in Cut Settings window and select “Cut”. Step11 The process is complete. GreatCut-S...

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