Adaptec VideOh! DVD AVC-2200 Getting Started page 14

Need Help Burning Your Video?
In rare instances, while burning your video to DVD, an error
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message may appear, such as bit rate too high. If this happens,
double-click the thumbnail in MyDVD's Main project window.
Select the End Frame on the Trimming window and remove
about 5 to 10 seconds of video from the end. Close the
Trimming window, save the project and try again. If the
message persists, open the Trimming window again and check
the video for static. If the static exists on the video, trim back to
a point on the video where static does not exist.
Getting Help from Adaptec
If you have questions about installing or using your Adaptec
product, check this document first—you will find answers to most
of your questions here. If you need further assistance, use the
support options listed below.
Search the Adaptec Support Knowledgebase (ASK) at
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ask.adaptec.com for articles, troubleshooting tips, and
frequently asked questions for your product.
For support via Email, submit your question to Adaptec's
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Technical Support Specialists at
To order Adaptec products, including accessories and cables,
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visit
www.adaptec.com/buy-cables
Before contacting Technical Support, you need your unique
12-digit TSID number. The TSID number is included in your
package on two white, bar-coded labels, like the example below.
Affix a TSID label to your AVC-2200 for safe-keeping.
ask.adaptec.com.
.
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