Tele System SOUND55 SMART4K T2S2HEVC Manual page 33

Problems
10. The remote control does
not work.
11. Program information is not
displayed.
12. The TV does not respond to
the buttons on the remote
control or the front keypad.
13. USB memory
recognized.
14. Multimedia content is not
recognized.
15. The PIN has been forgotten.
16. The TV turns off by itself.
WARNING
Generally, in the event of the TV's anomalous behavior, a complete restart of the system (remove the plug
and restore power to the TV after about ten seconds) or a factory reset via the Factory reset (section. 5.4)
can help to solve the problem.
Possible Causes
The remote
properly aimed at the TV.
The batteries are dead.
The remote control has dropped
and the internal components
have been damaged.
The selected program does not
transmit information about the
event.
The receiver's time is not set
correctly.
Temporary lock of the TV.
Problems
control.
USB memory
formatted.
is not
USB memory not compatible.
The only USB port on the TV is not
enough to power the memory.
File format and / or type of non-
compatible audio-video codecs.
Automatic switch-off activated
control is not
with the remote
not properly
SOUND SMART4K - ENGLISH
What to do
Check that there are no obstacles
between the remote control and
the front IR sensor of the TV.
Replace the batteries (section
2.4.2).
Contact your dealer to purchase a
new remote control.
Make sure you have selected the
correct Country and Time Zone in
the first installation (section 3).
Unplug the TV from the electrical
outlet and reconnect it after a
while.
Check the suggestions relating to
the remote control of this table.
Format the memory with File
System FAT32 or NTFS.
Try another USB memory or use
the external power supply of the
disc.
Use only TV-compatible files and
codecs.
See section 5.2.
See the settings on the Config.
Timer menu.
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