• Post-removal door repair. Complete BlackBerry Radar documentation is available online when you log in to BlackBerry Radar Dashboard. For instructions on how to configure the BlackBerry Radar Dashboard or how to activate newly installed devices, see the online documentation.
CHASSIS 2 Safety and Product Information Before you start using the BlackBerry Radar H2M™ device (herein after referred to as device), review the safety and regulatory information provided in this document. Keep this document in a safe place so that you can refer to it whenever you need it.
Page 5
BlackBerry Radar H2M ITG100-1 INSTALLATION GUIDE CHASSIS Product information: BlackBerry Radar H2M ITG100-1 Mechanical properties: Weight: Approximately 915 g (32.3 oz.) Size: (L x W x H): 314 x 97 x 43.5 mm (12.4 x 3.8 x 1.7 in.) Electrical Rating / Battery specifications:...
Page 6
The device and battery are recyclable where facilities exist. This symbol is not intended to indicate the use of recycled materials. The Lithium Metal Batteries used in BlackBerry Radar can pose risk of fire, explosion and severe burn hazard if mishandled or damaged. These batteries should never be placed in regular waste and must be recycled through appropriate e-waste or battery recycling channels.
Page 7
CHASSIS management partner, please consult with them regarding disposal, or visit BlackBerry.com/RadarSupport for more information. Only use BlackBerry battery BAT-63820-001 or BAT-63820-002 in the BlackBerry Radar H2M device. Refer to the BlackBerry Radar Battery Information Sheet for details on dimensions, weight, and Lithium content per battery. Safety Data Sheets can be provided upon request.
Page 8
BlackBerry Radar H2M ITG100-1 INSTALLATION GUIDE CHASSIS - Reorient or relocate the receiving antenna. - Increase the separation between the equipment and receiver. - Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Page 9
BlackBerry Radar H2M ITG100-1 INSTALLATION GUIDE CHASSIS EU + UKCA regulatory conformance Hereby, BlackBerry declares that the radio equipment, BlackBerry Radar H2M ITG100-1 is in compliance with: Directive 2014/53/EU and UK Radio Equipment Regulations 2017 SI 2017/1206. The full text of the EU + UKCA declarations of conformity is available at the following internet address: docs.radar.blackberry.com/guides/user_guide_conformity.
BlackBerry Radar Mobile App. This app will allow you to record the pairing of each BlackBerry Radar H2M module to its asset (that is, the object that the device will be installed on) and its associated BlackBerry Radar modules.
BlackBerry Radar H2M ITG100-1 INSTALLATION GUIDE CHASSIS 4 Installing BlackBerry Radar H2M modules You may have a large number of BlackBerry Radar H2M modules to install. Follow the instructions in this section to: Match each module identifier to its asset identifier •...
Page 12
BlackBerry Radar H2M ITG100-1 INSTALLATION GUIDE CHASSIS To attach the module to the asset you wish to track, you must supply your own fasteners. Depending on the construction of your mounting location, you may wish to use the following types of fasteners. NOTE: Your choice of fastener will influence the size of the tools required to create the mounting holes (i.e.
Page 13
CHASSIS Fastener selection considerations—Thread rolling screws You may also wish to install your BlackBerry Radar H2M on your chassis where you may not have simultaneous access to both sides of your device to securely install the fastener without a partner. To support one-person installation, in this scenario, we recommend using thread rolling screws.
In order to track an asset, the Radar H2M module that is installed on the asset must be associated with the asset in the BlackBerry Radar Dashboard. It is, therefore, very important to keep a clear record of which Radar H2M module is installed on which asset.
Page 16
3. If you are unable to use the BlackBerry Radar Mobile App during your installation, you need to obtain a worksheet where you can record the pairing of each BlackBerry Radar H2M module to its asset and associated BlackBerry Radar accessories.
Page 17
BlackBerry Radar H2M ITG100-1 INSTALLATION GUIDE CHASSIS Tip: For modules that have previously been transferred to new assets, the temporary S/N label may no longer be in place. If this is the case, you will need to write the module identifier (S/N) for each module on the installation worksheet.
NOTE: Installation on the front surface of a chassis is not recommended. Vibration from the tractor’s engine or trailer mounted refrigeration, heating and generator units may result in false motion alerts. This diagram illustrates the supported installation orientations for the BlackBerry Radar H2M module.
CHASSIS 4.4.1 Chassis installation procedure If you are using BlackBerry Radar H2M to track a chassis trailer, you may mount the module on any flat, vertical surface that offers enough mounting area for the module. When selecting a mounting location, carefully consider how the asset will be used in its normal, day-to-day operation.
Page 20
BlackBerry Radar H2M ITG100-1 INSTALLATION GUIDE CHASSIS When looking for an installation location on the chassis, if you are considering installation on a frame rail within an overhang, it is recommended to choose an installation location with a minimum clearance of 1/4" (6 mm) above and below the module.
Page 21
BlackBerry Radar H2M ITG100-1 INSTALLATION GUIDE CHASSIS IMPORTANT: When mounting under a vehicle, or a piece of equipment, you must exercise a high degree of caution to avoid serious damage to yourself, the module, or your equipment: Do not install near exhaust sources, ignition sources, or fuel tanks.
Page 22
BlackBerry Radar H2M ITG100-1 INSTALLATION GUIDE CHASSIS 4. Remove the template. If there are any burrs around the holes, remove them. Also, remove any dust or debris left over from the drilling or de-burring operations. 5. Place the module on the chassis, aligning the holes on the module with the holes you drilled into the chassis.
Page 23
7. Once you have installed the module on the asset, create a record of the module-to- asset-to-accessory pairing within the BlackBerry Radar Installation App by recording the asset identifier and scanning the module identifier for the BlackBerry Radar H2M device and associated accessories with the smartphone.
Page 24
If you are unable to use the BlackBerry Radar Installation App during your installation, you need to obtain a worksheet where you can record the pairing of each BlackBerry Radar H2M module to its asset and associated BlackBerry Radar accessories.
Page 25
Radar H2M modules between locations. For a full explanation of the module reset procedure, please refer to Section 4.4.2: Power Cycling your BlackBerry Radar H2M modules. For a full explanation of the module Shipping Procedure, please refer to Section 6.4: Preparing your BlackBerry Radar H2M modules for Shipping.
CHASSIS 4.4.2 Power Cycling BlackBerry Radar H2M modules Use this procedure if you need to “power-cycle” your BlackBerry Radar H2M module. IMPORTANT: This procedure only works on modules where the Magnet Power Control feature has been disabled in the Blackberry Radar Dashboard.
BlackBerry Radar H2M ITG100-1 INSTALLATION GUIDE CHASSIS 5 Cleaning BlackBerry Radar H2M modules WARNING: Exposure to some solvents may degrade the sealing properties of materials used in the device. Avoid exposing your device to these solvents. 1. For best performance, regularly clean the housing on every service interval of your asset.
BlackBerry Radar H2M ITG100-1 INSTALLATION GUIDE CHASSIS 6 Removing BlackBerry Radar H2M modules Use this procedure if you need to remove your BlackBerry Radar H2M module from your asset. For more information on obtaining service for your devices, or recycling and safe disposal...
BlackBerry Radar H2M ITG100-1 INSTALLATION GUIDE CHASSIS 6.2 Module removal 1. Remove the module from the asset by removing the two fasteners from the ends of the module and remove the module.
BlackBerry Radar H2M ITG100-1 INSTALLATION GUIDE CHASSIS 6.3 Battery removal and replacement Work environment 1. When replacing your battery, we recommend performing the replacement in an indoor environment, free from dust, water, and other airborne contaminants. We also recommend performing the battery replacement on a flat work surface and the use of a small to temporarily hold the screws during the battery removal/replacement operation.
Page 31
BlackBerry Radar H2M ITG100-1 INSTALLATION GUIDE CHASSIS 2. To separate the battery door from the outer housing—begin by inserting a flat screwdriver (3-7mm width) into the far-left or far-right slot, marked with the arrows, and pry upwards. Complete the battery door removal by working your way around the door-- inserting the screwdriver into the other slots and prying upwards, until the door is free.
Page 32
BlackBerry Radar H2M ITG100-1 INSTALLATION GUIDE CHASSIS Battery replacement WARNING: Use only replaceable battery pack Blackberry BAT-63820-001 or BAT- 63820-002. 1. Insert the replacement battery into the battery compartment. 2. Connect the battery cable to the battery connector. The LED will blink to indicate the module is active.
Page 33
BlackBerry Radar H2M ITG100-1 INSTALLATION GUIDE CHASSIS IMPORTANT: Ensure the battery door is fully seated onto the housing by firmly pressing the door at the door’s corners and at each arrow embossed into the door. 4. Using a Torx T6 screwdriver, install the screws to secure the battery door.
CHASSIS 6.4 Shipment prep If you ever need to ship your BlackBerry Radar H2M module, there are different procedures to use. Which procedure to use, varies, based on whether you are shipping with a battery installed in the module, or not. The following is a summary of the scenarios we will cover in this Installation Guide.
Page 35
BlackBerry Radar H2M ITG100-1 INSTALLATION GUIDE CHASSIS 2. Apply a piece of strong tape to keep the magnet in place during transit. If you plan to do any shipping of your device, you may request a sheet of Magnet Tape from your BlackBerry representative.
Page 36
BlackBerry Radar H2M ITG100-1 INSTALLATION GUIDE CHASSIS Scenario 2: Shipping BlackBerry Radar H2M, with the battery installed and disconnected. If you don’t have a power on/off magnet, but need to send the module, along with the battery, follow this procedure.
Page 37
BlackBerry Radar H2M ITG100-1 INSTALLATION GUIDE CHASSIS 3. Disconnect the battery cable from the battery connector. 4. Store the battery cable by placing the battery cable under the battery connector retainer. NOTE: Battery cable must be stowed for transit to prevent unintended contact with the battery terminals.
Page 38
BlackBerry Radar H2M ITG100-1 INSTALLATION GUIDE CHASSIS Scenario 3: Shipping BlackBerry Radar H2M, without the battery. If you only need to send the device and do not need to send the battery, follow this procedure. IMPORTANT: To transport, or ship your module without the battery, the module must be powered off.
Page 39
BlackBerry Radar H2M ITG100-1 INSTALLATION GUIDE CHASSIS 3. Disconnect the battery cable from the battery connector. 4. Remove the battery from the battery compartment by grasping the pull tab and lifting the battery out of the compartment. 5. Without the battery installed, place the battery cover onto the module. Place the screws in the circular recess on the battery door and cover with tape.
BlackBerry Radar H2M ITG100-1 INSTALLATION GUIDE CHASSIS 7 Support If you run into any problem during the installation process, contact the BlackBerry Radar support team at 1-844-RADAR-BB.
The terms of use of this documentation and any BlackBerry product or service are set out in a separate license or other agreement with BlackBerry applicable thereto. Certain features...
Need help?
Do you have a question about the H2M ITG100-1 and is the answer not in the manual?
Questions and answers