Konica Minolta Bizhub C250i Configuration Manual
Vcare example
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Also See for Bizhub C250i:
- Service manual (1174 pages) ,
- Quick manual (94 pages) ,
- Best practices manual (58 pages)
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Summary of Contents for Konica Minolta Bizhub C250i
- Page 1 vCare Example Configuration Guide bizhub C650i, C550i, C450i, C360i, C300i, C250i bizhub C4050i, C3350i v2.0 2/18/2020...
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Page 2: Table Of Contents
Table of Contents ……………………….…………………………………………………..… 1: Table of Contents …………………………………………………..….3 2: Requirements/Contact information. vCare Requirements………………………………………………………………...3 Requirements……………………………………………………………...3 Network vCare Technical Support Contact Information…….……………………………..3 ………………………………………………………………..…4 3: Operation Panel Overview ……………………….………………………………………………..…5 4: Administrator Mode Administrator Mode Configuration……………………………………………….….5 Accessing Administrator Mode ……………………………………….….5 Date & Time Settings ………………………………………………….….5 Proxy Server Settings ………………………………………………….…6... -
Page 3: 2: Requirements/Contact Information
vCare Requirements: Device Registration: The device must be registered to the vCare System for HTTP This is an or 1-Way e-mail communication protocol. example vCare Firmware: This model does not have a minimum requirement for firmware. The configuration recommendation is to be sure the unit is flashed with the latest firmware level connection available. -
Page 4: 3: Operation Panel Overview
Operation Panel Operation Panel Machine Operation Panel Overview Configuration of these models is performed using the machine’s Operation Panel. Item Name Description Return to the Home Screen Access the Utility Menu From home menu, press this button access the classic Style Menu options. Start Operation button. -
Page 5: 4: Administrator Mode
Administrator Mode Administrator Mode Configuration Accessing Administrator Mode Administrator Mode is used configuration of the Date & Time settings of the MFP as well as customer Proxy Server Settings if required for the connection process. Date & Time Settings must be entered in 24-hour format for KM... -
Page 6: Proxy Server Settings
Administrator Mode Administrator Mode Settings Proxy Server Settings (If required for HTTP communication) Some customers only allow HTTP communication out of the network through a Proxy Server. Step Step description Under Network Settings>WebDAV Settings, Access the WebDAV Client Settings Menu. Press the button. -
Page 7: 5: Service Mode
Service Mode CS Remote Care Configuration Accessing CS Remote Care CS Remote Care is accessed through the Service Mode. Step Step description Access the Counter Menu. From the Home screen, press the followed by the button OR from the Home Menu press the followed by the .button. -
Page 8: 5-A: Cs Remote Care Http Configuration
Service Mode CS Remote Care HTTP Configuration CS Remote Care Configuration Server Settings HTTP configuration settings for the Server Settings is always configured to point to the vCare HTTP Server URL. Step Step description Choose HTTP Press the button under Maintenance communication protocol. -
Page 9: Cs Remote Care Configuration Detail Settings
Service Mode CS Remote Care HTTP Configuration CS Remote Care Configuration Detail Settings The Center ID is the vCare ComServerID # the unit was most recently registered to. Note: Ram Clear will clear Detail Settings and Basic Settings. This is required to set up CS Step Step description... - Page 10 Service Mode CS Remote Care HTTP Configuration CS Remote Care Configuration Detail Settings (cont’d.) Notification Settings must be configured as shown and outlined or History/Past Data for the selected Center Notification Items will not be collected. Step Step description Configure the Date & Time Press the button, and then enter Settings.
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Page 11: Connecting The Unit To The Vcare System
Service Mode CS Remote Care HTTP Configuration Connecting the unit to the vCare System The Initial Transmission is the first connection to the vCare System. If successful, Start Maintenance Maintenance Complete must be performed. Step Step description Return to the Basic Setting Menu. -
Page 12: 5-B: Cs Remote Care 1-Way E-Mail Configuration
Service Mode CS Remote Care 1-Way E-Mail Configuration CS Remote Care Configuration Server Settings The Server Settings can be configured communicate directly with vCare or be pointed to send to the customer’s internal E-Mail server for non- standard connections. Step Step description Choose E-Mail Press the... - Page 13 Service Mode CS Remote Care 1-Way E-Mail Configuration CS Remote Care Configuration Server Settings (Cont’d.) Authentication Settings are provided by vCare Technical Support. Step Step description Configure the Connection Time-Out/Change if required. Press the and configure the connection time-out. Enter Authentication Setting Press the button and then press the Menu and SMTP...
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Page 14: Cs Remote Care Configuration Detail Settings
Service Mode CS Remote Care 1-Way E-Mail Configuration CS Remote Care Configuration Detail Settings The Center ID is the vCare ComServerID # which the unit was registered The E-Mail Address to be configured is based on which vCare ComServerID # the unit is registered to, and is not... - Page 15 Service Mode CS Remote Care 1-Way E-Mail Configuration CS Remote Care Configuration Detail Settings (cont’d.) Notification Settings must be configured as shown and outlined or History/Past Data for the selected Center Notification Items will not be collected. Step Step description Configure the Date &...
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Page 16: Connecting The Unit To The Vcare System
Service Mode CS Remote Care 1-Way E-Mail Configuration Connecting the unit to the vCare System The Initial Transmission is the first connection to the vCare System. If successful, Start Maintenance Maintenance Complete must be performed. Step Step description Return to the Basic Setting Menu. -
Page 17: 6: Troubleshooting
Troubleshooting Common vCare Communication Error Codes Transmission Error codes can HTTP Error Codes be found under Code Code Description Recommended Action Troubleshooting 0### Transmission error ###: http responding Check the http server. section of the code (hexadecimal). For http responding Field Service Manuals for code, see RFC issued by IETF after...
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