THERMO 2000 AltSource 4.5 Installation Use And Care Manual

THERMO 2000 AltSource 4.5 Installation Use And Care Manual

Electric thermal mass boiler

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AltSource
Electric thermal mass boiler
Power capacity : 4.5 kW to 29 kW :
120V- 208/240V (single phase)
INSTALLATION, USE AND CARE MANUAL
Your AltSource electric boiler has been carefully assembled and factory tested to provide
years of trouble-free service. This manual contains instructions for the safe and proper
installation, operation and maintenance of the boiler, in order to ensure your full satisfaction.
It is imperative that all persons who are expected to install, operate or adjust this boiler read
the instructions carefully.
Any questions regarding the operation, maintenance, service or warranty of this water heater
should be directed to the dealer or distributor you purchased it from. When all installation
steps have been completed, replace this installation manual in its original envelope, and keep
in a safe place near the heater for future reference.
THERMO 2000 INC.
Printed in Canada
Revision: March 2024

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Summary of Contents for THERMO 2000 AltSource 4.5

  • Page 1 When all installation steps have been completed, replace this installation manual in its original envelope, and keep in a safe place near the heater for future reference. THERMO 2000 INC. Revision: March 2024 Printed in Canada...
  • Page 2: Table Of Contents

    Table of contents Section 1 : TECHNICAL SPECIFICATIONS ............................3 1.1POWER AND DIMENSIONS ..............................3 1.2 BUFFER TANK ..................................4 1.3 STORAGE TANK ..................................4 1.4 HYDRAULIC SEPARATOR ............................... 4 1.5 BACK UP BOILER ..................................4 1.5.1 Autonomous electrical mode ............................. 4 1.5.2 Automatic transfer mode ..............................
  • Page 3: Section 1 : Technical Specifications

    Section 1 : TECHNICAL SPECIFICATIONS 1.1 POWER AND DIMENSIONS Table 1: Boiler specifications 208V/240V/1ph. Suggested Power electrical Suggested Model Heating Amperage (kW) cable Breaker/Fuse AltSource Elements at 240V at 240V 208 V 240V 208 V 240V 1 x 4,5 kW 16.3 18.9 1 x 4.5 kW +...
  • Page 4: Buffer Tank

    1.2 BUFFER TANK In addition, for this mode, it is recommended to adjust the setpoint of the renewable energy The AltSource boiler optimizes runtimes and source to a value greater than 10°F to 20°F than limits on/off cycling of the energy source(s). the AltSource to reduce the start-up of the When the minimum system load is lower than the energy source’s minimum capacity, the system...
  • Page 5 AltSource Electric Boiler Installation, Use and Care Manual Page (Revision March 2024)
  • Page 6: Section 2 : Introduction

    General Safety Precautions Be sure to read and understand the entire Manual before attempting to install or operate this unit. Pay particular attention to the following General Safety Precautions. Failure to follow these warnings could cause property damage, bodily injury or death. Should you have any problems understanding the instructions in this manual, STOP, and get help from a qualified installer or technician.
  • Page 7: Section 3: Installation

    Section 3: INSTALLATION WARNING All models can be installed on combustible floors The manufacturer’s warranty does not cover and in alcoves. any damage or defect caused by installation 3.3 CLEARANCES attachment special attachment other than those authorized by the The minimal clearances required for proper manufacturer into, onto, or in conjunction inspection servicing...
  • Page 8: Piping Installation

    3.4 PIPING INSTALLATION Make sure that the installation complies with one of the configuration shown below and that the water circulation is done in the right way. Figure 1: Possible installation configurations 3.5 BOILER COMPONENTS Figures 2 and 3 show various components of the autonomous electrical mode.
  • Page 9 UltraSmart controller Heating supply Model 50: 1” NPTM Model 70: 1 ¼“ NPTM Electrical components mounting panel Heating elements Heating return Model 50: 1” NPTM Model 70: 1 ¼“ NPTM Adjustable feet Drain valve Figure 3: Components identification and location (left side view) AltSource Electric Boiler Installation, Use and Care Manual Page (Revision March 2024)
  • Page 10 AltSource INSTALLED WITH WOOD BOILER AUTONOMOUS ELECTRICAL MODE Legend Outdoor sensor Automatic air vent Expansion tank Circulating pump Air seperaor Room thermostat Pressure regulator Pressure and temperature Pressure relief valve indicator Thermostatic mixing valve Union Drain valve Service valve Back flow preventor 120 V Wood boiler AltSource...
  • Page 11 AltSource INSTALLED WITH AIR-TO-WATER HEAT PUMP AUTONOMOUS ELECTRICALMODE Legend Outdoor sensor Automatic air vent Expansion tank Circulating pump Air seperaor Room thermostat Pressure regulator Pressure and temperature Pressure relief valve indicator Thermostatic mixing Drain valve Union valve Service valve Back flow preventor Air-to-water heat pump AltSource Figure 6: Basic dual energy Installation drawing for radiant floor and Air-to-water heat pump...
  • Page 12 AltSource INSTALLED WITH AIR-TO-WATER HEAT PUMP AUTOMATIC TRANSFER MODE Legend Outdoor sensor Éliminateur d’air automatique Expansion tank Circulating pump Room thermostat Air seperaor Pressure and temperature Pressure regulator Pressure relief valve indicator Thermostatic mixing Drain valve Union valve Service valve Back flow preventor Diverter valve AltSource...
  • Page 13: System Setup

    3.6 SYSTEM SETUP The expansion tank is used to absorb the increase of water volume from the boiler and the Figures 2 to 8 indentify and show location of the system when it is working. different components. They also provide typical The model selection should be based on the heating system installation.
  • Page 14: Heating Pump

    3.6.7 Heating pump 3.7.3 Outdoor temperature sensor A circulating pump (not included) is required for If you want the boiler target temperature to the heating system to deliver heating fluid to the modulate according to the outdoor temperature different heating zones. Sizing of the pump is (when the outdoor temp.
  • Page 15: Automatic Transfer Mode Wiring

    two positions “ELECT” and “Bi-Energ”. DO NOT apply external current to these Position the switch at “Bi-Energ” (see fig.9) terminals. • Install a 2 wire 18ga cable between the 3.7.4.2 Zone valve zoning contact (NC contact to allow the operation in Connect the low-voltage thermostat to the zone electricity) of the external device making the valve motor.
  • Page 16 External signal Figure 10: Wiring diagram with auxiliary energy source It is also possible to allow the renewable energy the request, (closed contact between E1 & E2) source to be operated according to its own the heating elements will be activated according controls at all times (do not use the AltSource to the operating parameters of the controller.
  • Page 17: Wiring Diagrams

    3.8 WIRING DIAGRAMS AltSource Electric Boiler Installation, Use and Care Manual Page (Revision March 2024)
  • Page 18 AltSource Electric Boiler Installation, Use and Care Manual Page (Revision March 2024)
  • Page 19: Section 4 : Adjustment Of The Controller

    Section 4 : ADJUSTMENT OF THE CONTROLLER 4.1 INTRODUCTION 4.2 DISPLAYED INFORMATION The AltSource boiler is mainly designed to be The electronic control uses an LCD display to installed on closed circuit applications where the make all adjustments and to visualize the water of the heating system flows directly from operation of the system.
  • Page 20: Operation Of The Interface

    4.3 OPERATION OF THE INTERFACE The controller uses four push buttons at the bottom of the display to select and adjust the parameters. The button is used to access the configuration menu and confirm a selection. buttons are used to select an item or adjust a value.
  • Page 21: Purge Delay Of The Pump

    The following tables show the values of the target 4.6 PURGE DELAY OF THE PUMP temperature that will be obtained in relation to the The controller offers the possibility to outdoor temperature. stop the operation of the pump after an adjustable delay PLINTHES CHAUFFANTES À...
  • Page 22 This being done, the installer will have to access the configuration menu by pressing the button for 2 sec. until the first menu appears. The selection of the item or value is made by pressing the button and by pressing the button to get to the next menu.
  • Page 23: Adjustments Of The Target Temperature By The User

    Select the purge period that the pump will be running once the heat demand is completed. 15 sec. to 60min. 30sec Select OFF if the heat system is equipped with electric zone valves. Select the outdoor temperature at which no heating of the building is required or the outdoor temperature at which you allow the electrical 0°F à...
  • Page 24: Operation In Automatic Transfer Mode

    the second heating stage will be received. The target Upon reception of a heat demand on terminals R W of temperature will immediately start increasing. the AltSource boiler, terminals P &P will be energized at HAUSSE AUTOMATIQUE DU POINT DE CONSIGNE 120volts and the pump will be activated.
  • Page 25: Section 5 : Start Up Operation

    Section 5 : START UP OPERATION SAFETY PRECAUTIONS Before operating this boiler, be sure to read and follow these instructions, as well as the warnings printed in this manual. Failure to do so can result in unsafe operation of the boiler resulting in property damage, bodily injury, or death.
  • Page 26: Section 6 : Maintenance

    Section 6 : MAINTENANCE 6.1 INTRODUCTION valve for low temperature heating system, room thermostat(s) and other heating Regular water heater maintenance will ensure system components for proper operation. trouble-free service for many years. It is recommended that you set up and follow a ❑...
  • Page 27: Section 7 : Trouble Shooting

    Section 7 : TROUBLE SHOOTING 7.1 TROUBLE SHOOTING TABLE PROBLEM CAUSES SOLUTION in “TARGET -There is no heating demand -Generate a heat demand The display shows when the outdoor sensor -Temporarily increase the value of this TEMP” is used and the icon setting on the controller configuration.
  • Page 28 The boiler water temperature at the -The room thermostat is not in -Adjust the thermostat anticipator (If outlet of the unit “BOILER T ”does constant demand. available) to obtain longer operating not get to the “BOILER TARGET T 0” -Some heating elements are cycles defective -Replace defective elements...
  • Page 29: Spare Parts

    7.2 SPARE PARTS Control Relay ZEL100-24ACSPST UltraSmart controller ZEL100-ULTRA Hi-Limit manual reset switch ZEL200-DISC227 Hi-Limit automatic reset switch ZEL200-HL195F 2 poles contactor 24Vac Power Relay 24Vac ZEL100-2PC5024 ZEL100-24ACNO30 Transformer 208/240V x 24Vac Fuse ZEL400- 20842440 (40VA) ZEL250-TDMIDJ5 Figure 14: Electrical panel - AltSource 4,5 kW Control Relay ZEL100-24ACSPST UltraSmart controller...
  • Page 30 Control Relay ZEL100-24ACSPST UltraSmart controller ZEL100-ULTRA Hi-Limit manual reset switch ZEL200-DISC227 Hi-Limit automatic reset switch 4 poles contactor 24Vac ZEL200-HL195F ZEL100-4PC5024 Power Relay 24Vac ZEL100-24ACNO30 Transformer 208/240V x 24Vac Fuse ZEL400- 20842440 (40VA) ZEL250-TDMIDJ5 Figure 16: Electrical panel - AltSource 12 kW Control Relay ZEL100-24ACSPST UltraSmart controller...
  • Page 31 Control Relay ZEL100-24ACSPST UltraSmart controller ZEL100-ULTRA Hi-Limit manual reset switch ZEL200-DISC227 Hi-Limit automatic reset switch 3 poles contactor 24Vac ZEL200-HL195F ZEL100-3PC5024 Power Relay 24Vac ZEL100-24ACNO30 Transformer 208/240V x 24Vac Fuse ZEL400- 20842450 (50VA) ZEL250-TDMIDJ5 Figure 18: Electrical panel - AltSource 27 & 29 kW AltSource Electric Boiler Installation, Use and Care Manual Page (Revision March 2024)
  • Page 32: Section 8 : Option Dhw Heat Exchanger

    Section 8 : OPTION DHW HEAT EXCHANGER General Safety Precautions Be sure to read and understand the entire Use & Care Manual before attempting to install or operate this water heater. Pay particular attention to the following General Safety Precautions. Failure to follow these warnings could cause property damage, bodily injury or death.
  • Page 33 Introduction WARNING National Electric Code. In any case where instructions in this manual differ from local or The important safeguards and instructions national codes, the local or national codes take appearing in this manual are not meant to precedence. cover all possible conditions and situations that may occur.
  • Page 34 Installation WARNING Insulate all pipes containing hot water, especially The manufacturer’s warranty does not cover in unheated areas. any damage or defect caused by installation Cap or plug unused connections. If the water attachment special heater is replacing a tankless coil in the boiler, do attachment other than those authorized by the not cap tube outlets in the tankless coil after manufacturer into, onto, or in conjunction...
  • Page 35 AltSource (HEAT EXCHANGER OPTION) INSTALLED WITH WOOD BOILER AUTOMATIC TRANSFER MODE Legend Outdoor sensor Automatic air vent Circulating pump Expansion tank Air separator Room thermostat Pressure and temperature Pressure regulator Pressure relief valve indicator Thermostatic mixing Drain valve Union valve Service valve Back flow preventor RA89...
  • Page 36 DOMESTIC HOT WATER TEMPERATURE & PRESSURE RELIEF VALVE An automatic temperature & pressure relief valve with a temperature probe of sufficient length must be installed at the time of the installation. No valve of any type should be placed between the T&P relief valve and the water heater.
  • Page 37 Operation SAFETY PRECAUTIONS The maximum setting for the boiler water supply Before operating this water heater, be sure to to the heater coil is 210°F. The boiler supply read and follow these instructions, as well as temperature should be from 20°F up to 40°F the warnings printed in this manual.
  • Page 38 OPERATING THE WATER HEATER WITH A THERMOSTATIC MIXING VALVE thermostatic mixing valve provides automatic operation through the use of a thermostatic element inside the valve. element will control the mixing of the hot and cold water supply streams to provide a safe blend to connected fixtures.
  • Page 39 Maintenance Properly maintained, your water heater will Temperature & pressure valve: provide years dependable, trouble-free ❑ Yearly Inspection. service. It is recommended that a regular routine Must be manually operated to ensure safe and maintenance program established proper operation. Make sure that the discharged followed by the user.
  • Page 40 TROUBLESHOOTING SYSTEM PROBLEMS SYMPTOM POSSIBLE CAUSE ACTION Insufficient System incapable of prioritizing boiler Install a pump or a valve-zoning panel with the domestic hot water water for domestic water use. domestic hot water priority feature. When (boiler supplies demand occurs for domestic hot water, the space heating and zoning panel turns off the space heating system hot water needs).
  • Page 41: Altsource Limited Warranty

    Manufacturer. The components, repaired or replaced are warranted for the residual period of Thermo 2000 reserves its rights to make changes in the details of design, the initial warranty on the unit.

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