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Related Manuals for Dahua Alarm Hub 2
Summary of Contents for Dahua Alarm Hub 2
- Page 1 Alarm Hub 2 User's Manual ZHEJIANG DAHUA VISION TECHNOLOGY CO.LTD. V1.1.0...
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Page 2: Foreword
User's Manual Foreword General This manual introduces the installation, functions and operations of the alarm hub 2 (hereinafter referred to as the "hub"). Read carefully before using the device, and keep the manual safe for future reference. Safety Instructions The following signal words might appear in the manual. - Page 3 User's Manual The manual will be updated according to the latest laws and regulations of related jurisdictions. ● For detailed information, see the paper user’s manual, use our CD-ROM, scan the QR code or visit our official website. The manual is for reference only. Slight differences might be found between the electronic version and the paper version.
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Page 4: Important Safeguards And Warnings
User's Manual Important Safeguards and Warnings This section introduces content covering the proper handling of the device, hazard prevention, and prevention of property damage. Read carefully before using the device, and comply with the guidelines when using it. Operation Requirements Make sure that the power supply of the device works properly before use. -
Page 5: Table Of Contents
User's Manual Table of Contents Foreword................................I Important Safeguards and Warnings......................III 1 Introduction..............................1 1.1 Overview..............................1 1.2 Technical Specifications........................1 1.3 Checklist..............................6 2 Design................................7 2.1 Appearance............................7 2.2 Dimensions.............................8 3 Startup................................9 3.1 Users................................9 3.2 Operation Process..........................10 4 DMSS Operations for End Users........................ -
Page 6: Introduction
User's Manual 1 Introduction 1.1 Overview Alarm Hub is a central device in the security system, which controls the operation of all connected peripherals. If the security system detects the presence, entry, or attempted entry of an intruder into the armed area, the hub will receive the alarm signals from the detectors, and then alert users. 1.2 Technical Specifications This section contains technical specifications of the device. - Page 7 User's Manual Type Parameter Description Yes (up to 5 phone numbers) Only available on 4G models. Yes (up to 5 phone numbers) Phone Call Only available on 4G models. Video Linkage Offline Cache Stores up to 50 alarm messages. Arm and Disarm App, keyboard, remote control, card, scheduled arming and Method disarming.
- Page 8 User's Manual Type Parameter Description 4G models: Up to 7 languages are supported for SMS: ● English, Spanish (Latin America), French, Italian, Arabic, Turkish, and Danish. It is set as English by default. The alarm Language voice message feature and local speaker only support English.
- Page 9 User's Manual Type Parameter Description Up to 12 h When following conditions are met, the standby time can reach 12 h: Battery Standby Connects with Wi-Fi, GPRS/3G/4G. ● Connects to ARC and heartbeat interval is 1800 seconds. ● Connects to 8 inputs and 1 siren. ●...
- Page 10 User's Manual Reporting Communication Protocols Communication Devices Category Time Device to be Used PSTN 2G/3G Only one of the two check marked 30 min Standard √ √ communication devices Only one of the two check marked 3 min Encrypted √ √...
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Page 11: Checklist
Check the package against the following list. If any of the items are damaged or missing, contact customer service. Figure 1-1 Checklist Table 1-3 Checklist Item Name Quantity Item Name Quantity Legal and regulatory Alarm Hub 2 information Cable Package of screws Adapter QR code Quick start guide — —... -
Page 12: Design
User's Manual 2 Design 2.1 Appearance Figure 2-1 Appearance Table 2-1 Structure Name Description Flashes green slowly: Reduced sensitivity mode. ● Flashes green: The hub starts working. ● Solid yellow: Failed to connect to the cloud. ● Solid green: Disarming mode. ●... -
Page 13: Dimensions
User's Manual Name Description Slot for SIM 2 Install main card to the first slot, and standby card to the second slot. Support dual SIM cards and single standby. ● SIM cards allow the hub to use cellular data, and push alarm ●... -
Page 14: Startup
User's Manual 3 Startup 3.1 Users Users can only be created on the DMSS app. Classify the users into different roles so that they can have different access levels for operating the devices. User Access Level Table 3-1 User access level User Access Level DMSS admin user... -
Page 15: Operation Process
User's Manual Figure 3-2 Business flow (Installer) 3.2 Operation Process Follow the procedures below to turn on the wireless alarm system. Figure 3-3 Operation process Power On Connect the hub to the Ethernet, and power on the hub. Figure 3-4 Power on Adding Devices 1. - Page 16 User's Manual 2. Add the peripherals to the hub. Installing the Hub We recommend using expansion screws to install the hub. Do not place the hub in the following areas: Outdoors. ● Places close to metal objects that cause attenuation and shielding of the radio signal. ●...
- Page 17 User's Manual Configuring the Hub Configure the hub on the DMSS app. Arming the Alarm System You can use the keypad, keyfob and app to arm your system. After an arming command is sent to DMSS app, the system will check the status of the system. If the system has a fault, you will need to choose whether to force arm it.
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Page 18: Dmss Operations For End Users
User's Manual 4 DMSS Operations for End Users DMSS app provides professional security surveillance services for end users. For DMSS admin users, you can share the hub with DMSS general users and entrust it to one enterprise. Peripherals that come with the hub can be shared and entrusted at the same time. To share and entrust the hub by yourself, you need to install the latest version of DMSS app. -
Page 19: Adding Devices
User's Manual 2. Enter your email address and password. to show the password, and the icon will become 3. Read the User Agreement and Privacy Policy, and then select the I have read and agree to checkbox. 4. Tap Get verification code, check your email box for the verification code, and then enter the code. - Page 20 User's Manual Figure 4-2 Add by SN/QR code Step 2 Add a device. Scan the device QR code directly, or tap and import the QR code picture to add a ● device. Tap Manually Enter SN, and then enter the device SN to manually add a device. ●...
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Page 21: Adding Peripheral
User's Manual Figure 4-3 Configure network types 4.2.2 Adding Peripheral You can add multiple peripherals into the hub. For details on adding peripherals, see user's manuals of respective peripherals. Procedure Step 1 Go to the hub screen, and then tap Peripheral to add the peripheral Tap + to scan the QR code at the bottom of the device, and then tap Next. - Page 22 User's Manual Figure 4-4 Add IPC Step 3 Add an IPC to the hub. Manually add: ● 1. Configure the device name, IP address of the IPC, port number, username and the password of the IPC, and select the area where the IPC is assigned to. 2.
- Page 23 User's Manual Figure 4-5 Manually add Online search: ● 1. Tap to search for the IPC in the same network segment. Figure 4-6 Online search 2. Tap Next. 3. Enter the password of the IPC and select the area where the IPC is assigned to, and then tap Save.
- Page 24 User's Manual Figure 4-7 Enter password Related Operations On the Device Details screen, configure the parameters of the IPC. Figure 4-8 Configuring IPC...
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Page 25: Configuring Alarm Linkage Video
User's Manual 4.3 Configuring Alarm Linkage Video Configure the alarm linkage for peripherals so that you can view video clips when the alarm is triggered. Prerequisites Make sure that the hub is armed before you configure the alarm-video linkage. ● Make sure that you have added peripherals to the hub. -
Page 26: Hub General Settings
User's Manual Figure 4-10 Linked channel 4.4 Hub General Settings You can view and edit basic device information. Procedure Step 1 On hub screen, tap to go to Device Details screen. Table 4-1 Parameter description Parameter Description Hub Status View status of the hub. Hub Setting Configure parameters of the hub. -
Page 27: Viewing Hub Status
User's Manual Parameter Description Device and app logs. Device log: Select Log > Device log to view alarm logs of the ● device. You can also tap on the Device log screen to send Logs alarm logs to the linked email. App log: Select Log >... -
Page 28: Configuring The Hub
User's Manual Parameter Description LTE Connection Status Internet connection status of the hub via SIM card, Wi-Fi, and Ethernet. Wi-Fi Connection Status : Connected. ● Network Cable Connection Status : Disconnected. ● Connection status of the SIM card. : SIM card 1 is active. ●... - Page 29 User's Manual Table 4-3 Hub parameter description Parameter Description You can add, modify, or delete keypad users when it is disarmed. Adding Users : Tap to add a user. Enter your username, keypad code (4 ● to 6 digits), and duress passcode (optional), and then select arming and disarming permissions for the room.
- Page 30 User's Manual Parameter Description Configure App SOS alarm types, including emergency alarm, panic alarm and link to siren, medical alarm, medical alarm and link to siren, fire alarm, fire alarm and link to siren. App SOS Alarm Type After configuration, press on the hub screen to trigger alarm.
- Page 31 User's Manual Parameter Description Enable Intercom Service to achieve the function. Intercom Time Limit: When an alarm is triggered, intercom services can be ● initiated within the configured time interval. Once the time goes expired, a new intercom session cannot be started again. The duration of every intercom session cannot be over 20 minutes.
- Page 32 User's Manual Parameter Description Configure the hub-detector ping interval. The settings determine how frequently the hub communicates with the peripherals and how quickly the loss of connection is detected. Detector Ping Interval : The frequency of connected peripherals operated ● by the hub is configured in the range of 12 seconds to 300 seconds (60 seconds by default).
- Page 33 User's Manual Parameter Description Select Alarm Receiving Center 1 or 2, and go to the respective configuration screen. Enable the function, and then configure parameters. Protocol : Select from SIA-DC09, Softguard and Private. ● Preferred IP/Domain Name : Enter the IP/domain address and port ●...
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Page 34: Network Configuration
User's Manual Parameter Description Main Power Failure : It is enabled by default. After disabling, when the ● main power of the hub fails, the hub will not indicate and notify. Alarm Hub Tamper : It is enabled by default. After disabling, when the lid of ●... -
Page 35: Wi-Fi Network Configuration
User's Manual 4.5.2 Wi-Fi Network Configuration Procedure Step 1 Select Network Settings > Wi-Fi Network Configuration. Step 2 Select an available Wi-Fi network in the area, and then enter the network password to connect to the network. 4.5.3 Cellular Configuration Procedure Select Network Settings >... -
Page 36: Adding User
User's Manual 4.6.1 Adding User For DMSS admin users, you can add both installers and DMSS general users. 4.6.1.1 Adding DMSS General User You can go to > Device Details > , or > Device Details > Device Sharing to share >... - Page 37 User's Manual 4.6.1.2.1 Entrusting Devices in Batches You can entrust devices to one enterprise in batches. Procedure Step 1 Select Me > Batch Entrust. Figure 4-13 Entrust devices in batches On the Select Device screen, select the devices to be entrusted, and then entrust those Step 2 to the enterprise.
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Page 38: Deleting User
User's Manual You must select Health Diagnosis Package or Alarm Management for viewing the ● permissions. Enterprise information will be automatically recognized after you scan the QR code of ● the installer. Step 4 View entrusting details on the Entrust to Company screen. When successfully entrusted, To be Reviewed will change to Delivered. - Page 39 User's Manual 4.6.2.2 Canceling Entrusting the Application For DMSS admin users, you can delete an installer by canceling the entrusting application. Procedure Step 1 On the Device screen, tap next to a device, and then tap Device Entrusting. Figure 4-16 Withdraw entrusting application On the Device Entrusting screen, select >...
- Page 40 User's Manual Figure 4-17 Delete the device Step 2 On the Device Details screen, tap Delete. Tap Delete to delete the devices. Step 3...
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Page 41: General Operations
User's Manual 5 General Operations The user in level 2 or 3 has the permission to arm and disarm the system. This section uses end user's operation on DMSS as an example. Prerequisites Make sure that you have added a hub before performing configurations. ●... -
Page 42: Manual Arming And Disarming
User's Manual 5.3 Manual Arming and Disarming You can arm the security system through the DMSS app or keyfob. To arm and disarm the detectors in a single area or all the areas, see "5.1 Single Arming and ● Disarming", and "5.2 Global Arming and Disarming" . To operate through the keyfob and keypad, you need to assign the control permissions of the ●... -
Page 43: Appendix 1 Arming Failure Events And Description
User's Manual Appendix 1 Arming Failure Events and Description Appendix Table 1-1Arming failure events and description (peripherals) Reason Description ModuleLoss The peripheral was offline. No heartbeat packets have been sent for more than HeartError 18 minutes. Alarm Alarm (24 hours). Open The back cover of the device was open. - Page 44 User's Manual Reason Description NoGSM 2G/4G module errors was detected. ATS Fault Alarm transmission system fault was detected. Alarm transmission path fault (Cellular network Cellular Network ATP Fault failure) was detected. Wired Network/Wi-Fi ATP Alarm transmission path fault (Wireless or Wi-Fi Fault network failure) was detected.
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Page 45: Appendix 2 Sia Event Codes And Description
User's Manual Appendix 2 SIA Event Codes and Description Appendix Table 2-1SIA event codes and description Event CID Code Description Burglary Alarm. Motion Detected 24 Hour (Safe) Alarm. Entry/Exit Alarm. Burglary Alarm. Opening Action Detected/Closing 24 Hour (Safe) Alarm. Action Detected Entry/Exit Alarm. - Page 46 User's Manual Event CID Code Description Control Panel Lid was Opened/Control Panel Tamper. Lid was Closed Peripheral Lid was Opened/Peripheral Lid Sensor tamper. was Closed External Lid was Opened/External Lid Sensor tamper. was Closed Water Leak Detected / Water leakage. Water Leak Stopped Low Battery/Battery Low system battery.
- Page 47 User's Manual Event CID Code Description Device Locked and Access reader disable. Unlocked Overvoltage Protection Triggered /Overvoltage Power supply overvoltage. Protection Restored Overcurrent Protection Triggered Overcurrent Power supply overcurrent. Protection Restored Overheat Protection Triggered/Overheat Power supply overheat. Protection Restored High Temperature/ High temp.
- Page 48 User's Manual Event CID Code Description Temporarily Disabled Notifications for the Temporarily disabled. Lid /Enabled Notifications for the Lid Test Report was Manual trigger test report. Manually Triggered Periodic Test Report Periodic test report.
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