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Redbusbar SmokeSight 10 Manual

Smoke alarm, wireless network connection loss

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SmokeSight – Smoke alarm, wireless network connection loss
Symptom
Wireless network setup difficulty when >5 alarms, or
Radio Interlink Loss Alert (Slave Lost) - 2 White LED Flashes/Beeps, or
Radio Interlink Loss Alert (Master Lost) - 3 White LED Flashes/Beeps, or
Units affected
Only units that meet all of the following conditions are affected:
Part#SS10MAMA or SS10LNAN, and
Date of Manufacture DOM: 06-2020-01, and
Shipped from us before 25 Mar 2021
Safety Exposure
Nil
Problem
Smoke alarm, radio interlink software bug that appears in the following circumstances:
During initial setup when the wireless network comprises >5 alarms
During normal operations when the wireless network comprises >5 alarms and a network
interruption occurs due to:
o
Poor radio path caused by heavy weight building materials or long distances
o
Removal of Option Card batteries
o
Electrical noise caused by switching of air conditioners, solar inverters, lightning
Customer Action
If the symptoms above have been experienced:
Press the Test+Hush button on all sounding alarms to silence them for 8 hours. This
temporary silence can be repeated.
Remove the SmokeSight alarm, remove the batteries, place in a dust free plastic bag and
return to Redbusbar for reprogramming. The ceiling mounted base can remain installed.
If the symptoms above have not been experienced:
If you wish, remove the SmokeSight alarm, remove the batteries, place in a dust free plastic
bag and return to Redbusbar for reprogramming. The ceiling mounted base can remain
installed.
U:\advertising\Smokey\SmokeSight_10_pb_1_r0.doc
SmokeSight 10
Product Bulletin No.1
30 Apr 2021
Page 1 of 2

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Summary of Contents for Redbusbar SmokeSight 10

  • Page 1 If the symptoms above have not been experienced:  If you wish, remove the SmokeSight alarm, remove the batteries, place in a dust free plastic bag and return to Redbusbar for reprogramming. The ceiling mounted base can remain installed. U:\advertising\Smokey\SmokeSight_10_pb_1_r0.doc...
  • Page 2  Do nothing other than normal maintenance. If / when the symptoms arise follow the above actions Detail In March 2021 we received information from a customer reporting the symptoms described after 1 week of operation. Investigations revealed that a software bug prevented automatic radio path optimisation in the event of a radio network interruption.