Canceling A Transfer - Norstar PLUS Compact ICS 2.0 System Coordinator Manual

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78
/Transferring calls
When
transferring
an external call
to
an
external number,
the
external call
you are trying to transfer must be
an incoming
call
on a
disconnect supervised
line.
While on
a
conference call,
you can remove yourself from the
conference and connect
the other
two
callers using the Transfer
feature.
However,
if both of the other
people are
from
outside
the
system,
at least one of the
outside
callers must have called
you and
both
of the outside calls must
be
on disconnect supervision lines.
In certain
situations,
you
may experience
lower volume
levels
when
transferring an
external
call to
an
external
person,
or when
transferring two
external
callers from a conference
call.
Canceling a transfer
You can reconnect to the
person you
are
trying
to
transfer
at any
time before the transfer is
complete.
Press
!Feature
I~[]@]
or
a:INCL.
If you are
not reconnected
to your
original
call,
press
~
and
then press the
line
key of
the
original call,
which is
now on
hold.
Displays
21>22
CRN
CL
RETRY
JOIN
21
no
rePl':::I
CRLLBRCK
Do
not
disturb
CRNCL
R ETRY JOIN
Compact
ICS
2 O
Sys1
em Coordinator Guide
You
are
talking to the
person
you want to
transfer the call
to.
Press
RETRY
if you
decide
to transfer the
call
to
someone else.
Press
~
or
JOIN
to transfer the
call.
The person to whom you tried to transfer a
call
did not
answer.
Press a:llLBRCK or the
flashing line button to reconnect to
the
call.
On
the M7100
tel1
e
phone,
lift the
receiver.
The
person
to whom
you tried to
transfer a
call
has Do Not Disturb active on
their
telephone.
Press
JOIN
to transfer the
call
anyway.
Press
RETRY
to transfer the
call
to
someone
else.
Press
CRNCL
or the flashing
line
button to reconnect to
the
call
(on
the
M7100 telephone
,
press
!Feature
I~[)@]).
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