Related Manuals for AT&T EL52119
Summary of Contents for AT&T EL52119
- Page 1 Complete user’s manual EL52119/EL52219/EL52319/ EL52429 DECT 6.0 cordless telephone/ answering system with caller ID/call waiting Scan the QR code for support information...
- Page 2 This telephone system is compatible with certain AT&T DECT 6.0 cordless headsets. https://telephones.att.com/accessories Visit for a list of compatible cordless headsets. Model number: EL52119 (one-handset system) EL52219 (two-handset system) EL52319 (three-handset system) EL52429 (four-handset system) Type: DECT 6.0 cordless telephone/answering system with...
- Page 3 Made in China / Fabriqué en chine CR2105 Cordless handset Charger for cordless handset Battery for cordless with power adapter installed handset (1 for EL52119) (2 for EL52219) (1 for EL52219) (1 for EL52119) (3 for EL52319) (2 for EL52319) (2 for EL52219)
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Page 4: Table Of Contents
Complete user’s manual EL52119/EL52219/ EL52319/EL52429 DECT 6.0 cordless telephone/ answering system with caller ID/call waiting Table of contents Getting started Telephone settings Important safety information ....1 Telephone settings ........21 Safety information ........1 Ringer volume ......... 22 Especially about cordless Ringer tone .......... - Page 5 Redial ..............33 Save a caller ID log entry to the Last number redial ....... 33 directory ............52 Save a redial entry to the Delete caller ID log entries .....54 directory ............34 Reasons for missing caller ID Delete a redial entry......34 information .............
- Page 6 Message playback ........73 Technical specifications ......103 Options during playback ....74 DECT 6.0 digital technology ..103 Adjust listening volume during Telephone operating range ..103 message playback ........ 75 Redefining long range Skip to the next message ....75 coverage and clarity......103 Repeat the playing message ..
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Page 7: Getting Started
Getting started Important safety information This symbol is to alert you to important operating or servicing instructions that may appear in this user’s manual. Always follow basic safety precautions when using this product to reduce the risk of injury, fire, or electric shock. Safety information Read and understand all instructions in the user’s manual. -
Page 8: Especially About Cordless Telephones
Getting started Important safety information Disposal of a battery into fire or a hot oven, or mechanically crushing or cutting of a battery, that can result in an explosion. Leaving a battery in an extremely high temperature surrounding environment that can result in an explosion or the leakage of flammable liquid or gas. -
Page 9: Precautions For Users Of Implanted Cardiac Pacemakers
Getting started Important safety information Precautions for users of implanted cardiac pacemakers Cardiac pacemakers (applies only to digital cordless telephones): Wireless Technology Research, LLC (WTR), an independent research entity, led a multidisciplinary evaluation of the interference between portable wireless telephones and implanted cardiac pacemakers. -
Page 10: Installation
Getting started Installation You must install and charge See pages 15-16 for easy the battery before using the instructions. cordless handset. Install the telephone base close to a telephone jack and a power outlet not controlled by a wall switch. The telephone base can be placed on a flat surface. For optimum range and better reception, place the telephone base in a central and open location. -
Page 11: Quick Reference Guide - Telephone
Getting started Quick reference guide - telephone base Telephone base IN USE light On when the handset is in use, or when the answering system is answering an incoming call. Flashes when there is an incoming call, or another telephone sharing the same line is in use. REPEAT Press to repeat a message. - Page 12 Getting started Quick reference guide - telephone base ANS ON Press to turn the built-in answering system on or off. FIND HS Press to page all handsets. VOL p Press to increase the telephone base ringer volume when the telephone is not in use. During call screening or message playback, press to increase the listening volume.
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Page 13: Quick Reference Guide - Handset
Getting started Quick reference guide - handset Handset REDIAL/ Press repeatedly to view the last 10 numbers dialed. PAUSE Press and hold to insert a dialing pause while entering numbers. MENU/ Press to display the menu. SELECT Press to select an item or save an entry or setting while in the menu. - Page 14 Getting started Quick reference guide - handset While reviewing a caller ID log entry, press repeatedly to add or remove 1 in front of the telephone number before dialing or saving it in the directory. Press and hold to set or dial your voicemail number. Press to switch to tone dialing temporarily during a call TONE if you have pulse service.
- Page 15 Getting started Quick reference guide - handset DELETE Press to delete digits while predialing. Press to delete an individual entry while reviewing the redial list, directory or caller ID log. Press to delete a digit or character when entering names or numbers. Press and hold to erase all digits or characters when entering names or numbers.
- Page 16 Getting started Quick reference guide - handset p DIR/ Press to scroll up while in menus. VOLUME Press to increase the listening volume when on a call. Press to increase the message playback volume. Press to show directory entries when the handset is not in use.
- Page 17 Getting started Quick reference guide - handset HANDSET 1 ANS ON 1 0 /1 6 MSG # 10:30 Handset display The battery icon flashes when the battery is low and needs charging. The battery icon animates when the battery is charging.
- Page 18 Getting started Quick reference guide - handset MAIN MENU Play messages Play messages (page 73) Answering sys (page 61) Directory (page 40) Caller ID log (page 48) Call block (page 56) Ringers (page 22) Set date/time (page 23) Settings (page 21) Using menus Press MENU/ to enter the main menu.
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Page 19: Telephone Base And Charger Installation
Getting started Telephone base and charger installation Telephone base installation Install the telephone base and charger, as shown below. If you subscribe to high-speed Internet service (DSL - digital subscriber line) through your telephone line, you must install a DSL filter between the telephone line cord and the telephone wall jack. -
Page 20: Charger Installation
Getting started Telephone base and charger installation Charger installation Plug the large end of the charger’s power adapter into an electrical outlet not controlled by a wall switch. Ensure the small end of the charger’s power adapter is plugged into the power jack on the bottom of the charger. -
Page 21: Battery Installation And Charging
Getting started Battery installation and charging Install the battery, as shown below. Once you have installed the battery, the screen indicates the battery status (see the following table). If necessary, place the handset in the telephone base or charger to charge the battery. For best performance, keep the handset in the telephone base or charger when not in use. - Page 22 Getting started Battery installation and charging 2. Align the cover flat against the battery compartment, then slide it upwards until it clicks into place. 3. Charge the handset by placing it face forward in the telephone base or charger. The CHARGE light on the top of the handset is on during charging. IMPORTANT INFORMATION Use only the supplied rechargeable batteries or replacement battery (model BT162342/BT262342).
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Page 23: Initial Setups
Getting started Initial setups After you install your telephone or power returns following Date: MM/DD/YY a power outage, the handset will prompt you to set the date and time. For instructions, see Set date/time on page 23. /CANCEL on To skip setting the date and time, press the handset. -
Page 24: Installation Options
Getting started Installation options Your telephone base is ready for tabletop use. If you want to mount your telephone on a wall, use the provided wall-mount bracket to connect with a standard dual-stud telephone wall-mounting plate. If you do not have this mounting plate, you can purchase one from many hardware or consumer electronic retailers. - Page 25 Getting started Installation options 3. Plug the telephone line cord (or DSL filter) into the wall jack. 4. Align the holes on the wall-mount bracket with the standard wall plate and slide the wall-mount bracket down until it locks securely. Plug the power cord into the telephone base, and then plug the power adapter into a power outlet not controlled by a wall switch.
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Page 26: Wall-Mount To Tabletop Installation
Getting started Installation options Wall-mount to tabletop installation To change the telephone base from wall-mount installation to tabletop installation, follow the steps mentioned below. 1. If the telephone line cord and power adapter cord are bundled, untie them first. 2. Push the telephone base up to detach it from the wall-mount bracket. Unplug the telephone line cord (or DSL filter) from the wall. -
Page 27: Telephone Settings
Telephone settings Telephone settings Use the menu to change the telephone settings. 1. Press MENU/ on the handset when it is not in use to enter the main SELECT menu. 2. Press CID or DIR to scroll through the menu items. /SELECT to select or save the indicated item. -
Page 28: Ringer Volume
Telephone settings Telephone settings Ringer volume You can set the handset ringer volume level (1-6), or turn the Ringer volume ringer off. A ringer off icon shows when the volume is set to off. 1. Press MENU/ when the handset is not in use. SELECT 2. -
Page 29: Set Date And Time
Telephone settings Telephone settings Set date and time The answering system announces the day of the week and time of each message received prior to playing it. Before using the answering system, set the date and time as follows. If you subscribe to caller ID service, the day, month and time are set automatically with each incoming call. -
Page 30: Lcd Language
Telephone settings Telephone settings LCD language You can select English, French, or Spanish to be used for all screen displays. 1. Press MENU/ when the handset is not in use. SELECT LCD language 2. Press CID or DIR to highlight Settings, then press /SELECT. -
Page 31: Set Speed Dial Voicemail
Telephone settings Telephone settings Set speed dial voicemail number If you subscribe to a voicemail service offered by your telephone service 1 on each handset for easy provider, you can save the voicemail number to access. When you want to retrieve voicemail messages, press and hold the 1 key. -
Page 32: Clear Voicemail Indication
Telephone settings Telephone settings Clear voicemail indication Use this feature when the telephone indicates there is new voicemail but there is none. For example, when you have accessed your voicemail while away from home. This feature only turns off the displayed New voicemail and the icon;... -
Page 33: Dial Mode
Telephone settings Telephone settings Dial mode The dial mode is preset to tone dialing. If you have pulse (rotary) service, you must change the dial mode to pulse dialing before using the telephone. 1. Press MENU/ when the handset is not in use. SELECT Dial mode 2. -
Page 34: Quiet Mode
Telephone settings Telephone settings QUIET mode When QUIET mode is turned on, the telephone silences all sounds during the set period of time (1-12 hours). However, the handset locator paging tone and any sound-generating operations initiated by users, such as making calls using the speakerphone or setting ringer volume, will sound as normal. -
Page 35: Telephone Operation
Telephone operation Telephone operation Make, answer or end a call To make a call: PHONE/FLASH /SPEAKER Press on the The screen displays the handset, then enter the telephone number. elapsed time as you talk (in hours, minutes and seconds). On-hook dialing (predialing): 1. -
Page 36: Temporary Ringer Silencing
Telephone operation Telephone operation Temporary ringer silencing When the telephone is ringing, you can temporarily silence the ringer of the handset without disconnecting the call. The next Ringer muted call rings normally at the preset volume. To silence the ringer temporarily on that handset only: OFF/ or MUTE on the handset. -
Page 37: Options While On Calls
Telephone operation Options while on calls Volume control While on a call, press /VOLUME to increase or /VOLUME to decrease the listening volume. When the volume reaches the minimum or maximum setting, you hear two beeps. Note: The handset volume setting and speakerphone volume setting are independent. Mute Use the mute function to turn off the microphone. -
Page 38: Chain Dialing
Telephone operation Options while on calls Chain dialing Use this feature to initiate a dialing sequence from numbers stored in the directory, caller ID log or redial list while you are on a call. Chain dialing is useful if you wish to access other numbers (such as bank account numbers or access codes) from the directory, caller Phone 0:01:30... -
Page 39: Redial
Telephone operation Redial Last number redial Each handset stores the last 10 dialed numbers (up to 30 digits each) in the redial list. To view the 10 most recently dialed numbers: 1. Press REDIAL/ when the handset is not in PAUSE use. -
Page 40: Save A Redial Entry To The Directory
Telephone operation Redial Save a redial entry to the directory 1. Press REDIAL/ on the handset when it is not in use. PAUSE 2. Press CID, DIR or REDIAL/ repeatedly to browse until the desired PAUSE number displays. /SELECT twice. 3. -
Page 41: Handset Locator
Telephone operation Handset locator This feature helps you find a misplaced handset. To start paging: Press FIND HS on the telephone base to start the paging tone on all handsets for 60 seconds. To end paging: PHONE/ /SPEAKER, Press FLASH /CANCEL or any dialing key (0-9, TONE , QUIET#) on the handset(s). -
Page 42: Multiple Handset Use
Multiple handset use Join a call in progress Another handset can join you on a call. The call continues until all parties hang up. You can share an outside call with up to two system handsets. When a handset is already on a call, press PHONE/ /SPEAKER FLASH... -
Page 43: Intercom
Multiple handset use Intercom Use the intercom feature for conversations between two devices. Initiate an intercom call 1. Press INT on the handset when it is not in use. Intercom to: If you have more than one handset, or have other registered cordless headset(s)/speakerphone(s), your originating handset screen shows Intercom to:. -
Page 44: Answer An Incoming Call During An Intercom Call
Multiple handset use Intercom Answer an incoming call during an intercom call If you receive an outside call during an intercom call, there is a two-beep call waiting tone. To answer the incoming outside call: PHONE/FLASH. The intercom call ends automatically. Press To end the intercom call without answering the incoming outside call: OFF/... -
Page 45: Call Transfer Using Intercom
Multiple handset use Call transfer using intercom Use the intercom feature to transfer an outside call to another system device. You can also share an outside call with another system device. To transfer or share an outside call using intercom: Phone 0:01:30 1. -
Page 46: Directory
Directory About the directory The directory stores up to 50 entries with up to 30 digits for each phone number and 15 characters for each name. Directory entries are stored at the telephone base and Charlie Johnson shared by all system handsets. Any changes made on one 888-883-2445 handset apply to all. -
Page 47: Create And Review Entries
Directory Create and review entries Create a new directory entry 1. Press MENU/ on the handset when it is not in use. SELECT 2. Press CID or DIR to highlight Directory, then press /SELECT . MENU /SELECT again to choose Add new entry. 3. - Page 48 Directory Create and review entries Character chart: Characters by number of key presses Dialing keys & Space Note: When entering a name in the directory, the first letter of each word is automatically capitalized.
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Page 49: Add A Predialed Telephone Number To The Directory
Directory Create and review entries Add a predialed telephone number to the directory You can save a predialed telephone number to the directory. 1. While the handset is not in use, use the dialing keys to enter the telephone number (up to 30 digits). 888-722-7702 /PAUSE to insert a 3-second Press and hold... -
Page 50: Review The Directory
Directory Create and review entries Review the directory 1. Press DIR when the handset is not in use. The screen shows the first entry in the directory. List empty appears if there are no directory entries. 2. Press CID or DIR to browse through the directory or use the dialing keys to start a name search (page 45). -
Page 51: Search By Name
Directory Create and review entries Search by name You can use the enhanced 3-character search to find your Charlie Johnson contacts quickly and efficiently. 888-883-2445 1. Press DIR when the handset is not in use. 2. When an entry appears, use the dialing keys (0-9) to start a name search (alphabetical search). -
Page 52: Dial, Delete And Edit A Directory
Directory Dial, delete and edit a directory entry Dial a directory entry 1. Search for the desired entry in the directory (see Review the directory on page 44 and Search by name on page 45). Phone 0:01:30 2. When the displayed number is in the correct format, press 888-360-4121 PHONE/ /SPEAKER on the handset to dial... -
Page 53: Delete A Directory Entry
Directory Dial, delete and edit a directory entry Delete a directory entry 1. While reviewing a directory entry, press DELETE. The Delete entry? screen shows Delete entry?. 2. Press /SELECT to delete the displayed entry from MENU the directory. The handset shows Deleting... and then you hear a confirmation tone. -
Page 54: Caller Id
Caller ID About caller ID This product supports caller ID services offered by most telephone service providers. Caller ID allows you to see the name, number, date and time of calls. The available caller ID information will appear after the first or second ring. Information about caller ID with call waiting Caller ID with call waiting lets you see the name and telephone number of the caller before answering the telephone, even while on another call. -
Page 55: Caller Id Operation
Caller ID Caller ID operation How the caller ID log works The telephone stores caller ID information about the last 30 incoming calls in the telephone base. Entries are stored in reverse chronological order. The phone deletes the oldest entry when the log is full to make room for new calls. -
Page 56: Memory Match
Caller ID Caller ID operation Memory match If the incoming telephone number matches the last 7 digits of a telephone number in your directory, the name that Chris 888-883-2445 appears on the screen matches the corresponding name in your directory. 10:30 11/20 For example, if Christine Smith calls, her name appears as... -
Page 57: View Dialing Options
Caller ID Caller ID operation View dialing options The incoming caller ID log entries have 10 digits (the area 888-883-2445 code plus the seven-digit number). You can add 1 in front of 1-888-883-2445 the telephone number before you dial in the caller ID log or 888-883-2445 1-888-883-2445 store to the directory. -
Page 58: Save A Caller Id Log Entry To The Directory
Caller ID Caller ID operation Save a caller ID log entry to the directory 1. While reviewing the caller ID log, press CID or DIR to browse through the caller ID log. /SELECT. 2. When the desired entry displays, press MENU To Directory 3. - Page 59 Caller ID Caller ID operation Save a caller ID log entry to the block list 1. Select a desired entry in the caller ID log (see Review the caller ID log on page 50). /SELECT . . 2. When the desired entry appears, press MENU CID or DIR to highlight To Call block, and then press...
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Page 60: Delete Caller Id Log Entries
Caller ID Caller ID operation Delete caller ID log entries To delete an entry: 1. Search for the desired entry in the caller ID log (see Review the caller ID log on page 50). 2. When the desired entry is displayed, press DELETE on the handset. The screen shows Deleting... -
Page 61: Reasons For Missing Caller Id Information
Caller ID Reasons for missing caller ID information There are occasions when other information or no information shows for various reasons: On-screen message Reason The caller prefers not to show the name. PRIVATE NAME The caller prefers not to show the phone number. PRIVATE NUMBER The caller prefers not to show the phone number and name. -
Page 62: Call Block
Call block Call block If you have subscribed to caller ID service, you can use the call block feature to reject certain calls automatically. The call block list stores up to 150 entries. The telephone system can reject calls automatically according to: Numbers saved into the call block list Blocked call Incoming calls without numbers... -
Page 63: Call Block Settings
Call block Call block settings Add a call block entry MENU/ 1. Press to enter the main menu. SELECT Call block 2. Press CID or DIR to scroll to Call block, and then press /SELECT. MENU 3. Press /SELECT again to choose Block list. MENU 4. -
Page 64: Review Call Block List
Call block Call block settings Review call block list MENU/ 1. Press to enter the main menu. SELECT Review 2. Press CID or DIR to scroll to Call block, and then press /SELECT. MENU /SELECT again to choose Block list. 3. -
Page 65: Edit A Call Block Entry
Call block Call block settings Edit a call block entry 1. Search for the desired entry in the call block list (see Salesman Review call block list on page 57). 888-883-2445 2. When the desired entry displays, press /SELECT. MENU The screen displays Enter number along with the phone number to be edited. -
Page 66: Block Calls Without Number
Call block Call block settings Block calls without number You can use this feature to reject all incoming calls which are Calls w/o num “out of area“ or with numbers set to “Private“. MENU/ 1. Press to enter the main menu. SELECT 2. -
Page 67: Answering System
Answering system Answering system settings Use the answering system menu of a handset to set up the announcement message, turn on or off the answering system or message alert tone, activate call screening, or change the number of rings or remote access code. Announcement The announcement is the greeting callers hear when calls are answered by the answering system. - Page 68 Answering system Answering system settings To record a new outgoing announcement: MENU/ 1. Press when the handset is not in use. SELECT 2. Press CID or DIR to scroll to Answering sys, then press /SELECT MENU /SELECT again to select Announcement. The system announces, 3.
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Page 69: Answer On/Off
Answering system Answering system settings Answer on/off Unless you change it, the answering system is on and ready to record messages. If the answering system is on, the ANS ON icon displays on the handset screen and the ANS ON light on the telephone base is on. You can turn the answering system off, but if you do so, the answering system does not answer calls and record incoming messages. -
Page 70: Voice Guide
Answering system Answering system settings Voice guide This feature is an alternative way for you to do the basic setup of the answering system. You can follow the voice guide to record your own announcement, set the number of rings, and set the message alert tone. This feature is only available on the cordless handset. -
Page 71: Call Screening
Answering system Answering system settings Call screening You can choose whether or not incoming messages are played through the speaker on the telephone base while they are being recorded. However, whether the call screening is on or off, the incoming messages can always be played through the handset. -
Page 72: Number Of Rings
Answering system Answering system settings Number of rings You can set the answering system to answer an incoming call after two, three, four, five, or six rings. You can also select toll saver, which is explained below. By default, the answering system answers an incoming call after three rings. To set the number of rings: 1. -
Page 73: Remote Access Code
Answering system Answering system settings Remote access code To access your answering system remotely from any touch-tone phone, you need to enter a two-digit number (00-99). By default, the remote access code is 19. To change the remote access code: 1. -
Page 74: Message Alert Tone
Answering system Answering system settings Message alert tone When the message alert tone is on, and there is at least one new message, the telephone base beeps every 10 seconds. The tone stops when all new messages have been reviewed. By default, the message alert tone is Off. To turn on or off the message alert tone: MENU/ 1. -
Page 75: About The Answering System
Answering system About the answering system Answering system and voicemail Your telephone has separate indicators for two different types of voice messages: those recorded on its built-in digital answering system and those recorded in your telephone service provider’s voicemail (fees may apply). Your telephone’s built-in digital answering system messages and voicemail messages are separate. -
Page 76: Message Capacity
Answering system About the answering system Message capacity The answering system can record up to 99 messages, depending on the length of each message. The maximum recording time (including message, announcement and memo) is 22 minutes. The actual recording time depends on individual message characteristics. -
Page 77: Call Screening
Answering system About the answering system Call screening To screen calls at the telephone base: If the answering system and call screening are on, the announcement and the incoming message can be broadcast at the telephone base when a call arrives. You can turn call screening on or off using the handset (see Call screening on page 65). -
Page 78: Call Intercept
Answering system About the answering system Call intercept While call screening, you can stop the recording and speak to the caller. If the call is screened at the base, press PHONE/ /SPEAKER on FLASH the handset to stop recording and speak to the caller. PHONE/ If the call is screened at the handset, press on the handset... -
Page 79: Message Playback
Answering system Message playback You can listen to messages at the telephone base or on a cordless handset. When playback begins, the total number of messages is announced. Before each message, you hear the day and time of the recording. After the last message, you hear, “End of messages.”... -
Page 80: Options During Playback
Answering system Message playback Options during playback When a message is playing, you can adjust the playback volume, skip, repeat, pause or delete the message. When messages are playing on the telephone base: Press VOL or VOL to adjust the message playback volume. /SKIP to skip to the next message. -
Page 81: Adjust Listening Volume During Message Playback
Answering system Message playback Adjust listening volume during message playback Using the telephone base: Press VOL or VOL to adjust the message playback volume. Using a handset: Press VOLUME or VOLUME to adjust the message playback volume. Skip to the next message Using the telephone base: /SKIP to skip to the next message. -
Page 82: Delete A Message
Answering system Message playback Delete a message You can only delete old (reviewed) messages. You cannot delete new messages until you review them. You cannot retrieve deleted messages. Using the telephone base: /PLAY/STOP on the telephone base to listen to the messages. 1. -
Page 83: Record And Play Memos
Answering system Record and play memos Memos are your own recorded messages used as reminders for yourself or others using the same answering system. Play and delete them in the same way as incoming messages. Record a memo MENU/ 1. Press when the handset is not in use. -
Page 84: Message Window Displays
Answering system Message window displays The message window on the telephone base displays the total number of messages. See the following table for other message window displays. There are no messages in the answering system. After a power failure, the number in the message window flashes to indicate that the date and time need to be set. -
Page 85: Remote Access
Answering system Remote access You can reach your answering system remotely by dialing your home telephone number from any touch-tone telephone. To remotely access the answering system 1. Dial your telephone number from any touch-tone telephone. 2. Once the system plays your announcement, enter the two-digit remote access code (19 is the default code, see page 67 to change it). - Page 86 Answering system Remote access Cut and carry the remote access wallet card at the back of this user’s manual for quick reference. Notes: If you do not enter a valid remote access code, the system answers the call automatically. Once the messages have played, the telephone announces the help menu options. If you do not press any key with 20 seconds, the remote access call ends automatically.
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Page 87: Appendix
Appendix Register handsets/headsets If you have deregistered a handset from the telephone base, you need to register it back to the telephone base. Each handset must be registered to the telephone base before use. You must register each handset separately. To register a cordless headset to this telephone system, please refer to the corresponding user’s manual for more details. - Page 88 Appendix Add and register handsets/headsets If the registration fails, the handset displays Reg. failed and then To register HS... and ...see manual, alternately. Try the registration again by removing the handset from the telephone base and then placing it back in. Note: You cannot register a handset if any other system handset is in use.
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Page 89: Deregister Handsets
Appendix Deregister handsets You may need to deregister your handsets if: You wish to change the designated handset number of your registered handsets. You must first deregister ALL handsets, and then register each handset you wish to use again, one at a time. Please read carefully through all the instructions on this page before beginning the deregistration process. -
Page 90: Indicator Lights And Alert Tones
Appendix Indicator lights and alert tones Handset indicator lights CHARGE light On when the handset is charging in the telephone base or charger. Extra large display Lighted big buttons /SPEAKER light On when the speakerphone is in use. Telephone base indicator lights IN USE light On when the handset is in use, when the answering... -
Page 91: Handset Alert Tones
Appendix Indicator lights and alert tones Handset alert tones 1 short beep A key is pressed. Plays at the end of each message playback. End of recording. 1 long beep Beginning of recording. Plays at the end of all messages playback. 2 short beeps Call waiting tone. -
Page 92: Screen Messages
Appendix Screen messages Blocked call An incoming call is blocked. Calling HS X (For models with two or The handset is calling another handset (for intercom calls). more handsets only) Ended You have just ended a call. HS X is calling (For models with two or Another handset is calling. - Page 93 Appendix Screen messages Phone The handset is on a call. The battery is very low. The handset should be placed in the Put in charger telephone base or charger. Quiet mode is off The quiet mode is turned off. Quiet mode on The quiet mode is turned on.
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Page 94: Troubleshooting
If changing the telephone line cord does not help, the wall jack (or the wiring to this wall jack) may be defective. Try using a different wall jack in your home to connect your EL52119/EL52219/EL52319/EL52429 telephone, or contact your telephone service provider (charges may... - Page 95 Appendix Troubleshooting I cannot dial out. Try all the suggestions in The display shows No line. I cannot get a dial tone mentioned above . Make sure you have a dial tone before dialing. The handset may take a second or two to find the telephone base and produce a dial tone. This is normal.
- Page 96 Appendix Troubleshooting Out of range OR No pwr at base appears on my cordless handset. Ensure you plug the telephone base in properly and the power is on. Place the cordless handset in the telephone base for one minute to allow the cordless handset and base to synchronize.
- Page 97 Appendix Troubleshooting Do not install this phone near a microwave oven or on the same electrical outlet. You may experience decreased performance while the microwave oven is operating. If your phone is plugged in with a modem or a surge protector, plug the phone (or modem/surge protector) into a different location.
- Page 98 Appendix Troubleshooting If other phones in your home are having the same problem, contact your telephone service provider (charges may apply). Test a working phone at the phone jack. If another phone has the same problem, contact your telephone service provider (charges may apply). Other electronic products can cause interference with your cordless phone.
- Page 99 Appendix Troubleshooting My caller ID isn’t working. Caller ID is a subscription service. You must subscribe to this service from your telephone service provider for this feature to work on your phone. The caller may not be calling from an area that supports caller ID. Both your telephone service provider and your caller’s telephone service provider must use caller ID compatible equipment.
- Page 100 Appendix Troubleshooting Incomplete messages. If a caller leaves a very long message, part of it may be lost when the system disconnects the call after the maximum recording time you have set. If the caller pauses for longer than seven seconds, the system stops recording and disconnects the call.
- Page 101 Appendix Troubleshooting The answering system does not record messages. Make sure the answering system is on. Make sure the memory of the answering system is not full. When the answering machine memory is full, it does not record new messages until some old messages are deleted.
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Page 102: Maintenance
Appendix Maintenance Taking care of your telephone Your cordless telephone contains sophisticated electronic parts, so it must be treated with care. Avoid rough treatment. Place the handset down gently. Save the original packing materials to protect your telephone if you ever need to ship it. -
Page 103: Fcc Part 68 And Acta
Appendix FCC Part 68 and ACTA This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the Administrative Council for Terminal Attachments (ACTA). The label on the back or bottom of this equipment contains, among other things, a product identifier in the format US:AAAEQ##TXXXX. This identifier must be provided to your telephone service provider upon request. - Page 104 Appendix FCC Part 68 and ACTA Industry Canada This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canada’s licence-exempt RSS(s). Operation is subject to the following two conditions: (1) This device may not cause interference. (2) This device must accept any interference, including interference that may cause undesired operation of the device.
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Page 105: Fcc Part 15
Appendix FCC Part 15 NOTE: This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in a residential installation. -
Page 106: California Energy Commission Battery Charging Testing
Appendix California Energy Commission battery charging testing instructions This telephone is set up to comply with the energy-conserving standards right out of the box. These instructions are intended for California Energy Commission (CEC) compliance testing only. When the CEC battery charging testing mode is activated, all telephone functions, except handset battery charging, will be disabled. -
Page 107: Limited Warranty
Appendix Limited warranty The AT&T brands are used under license. This product is covered by a one-year limited warranty. Any replacement or warranty service, and all questions about this product, should be directed to https://telephones.att.com 1 (800) 222-3111 our website at or call . - Page 108 Appendix Limited warranty Product returned without valid proof of purchase (see 2 below); or Charges for installation or set up, adjustment of customer controls, and installation or repair of systems outside the unit. 5. How do you get warranty service? To obtain warranty service in the United States of America, visit https://telephones.att.com 1 (800) 222-3111...
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Page 109: Technical Specifications
Appendix Technical specifications RF frequency band 1921.536MHz — 1928.448MHz Channels Telephone base voltage 100 — 120 VAC (AC voltage, 60Hz) Handset battery 2.4V Ni-MH battery Telephone base voltage 6VDC @0.4A (DC adapter output) Max. PS1 or LPS 6VDC @0.4A Charger voltage Max. -
Page 110: Index
Index Index Directory add a predialed number to the Alert tones 85 directory 43 Announcement 61–62 add new entry 41 Answer a call 29 delete an entry 47 Answer an incoming call dial an entry 46 during an intercom call 38 edit an entry 46 Answering system and voicemail 69 name search 45... - Page 111 Index Index Maintenance 96 Safety information 1–3 Make a call 29 Save a caller ID log entry Memory match 49 to directory 52 Memos 77 Screen messages 86–87 Message alert tone 68 Search for a directory entry 45 Message capacity 70 Set date/time 23 Message playback 73–76 Share an outside call 39...
- Page 112 Skip the message ....... 6 Record announcement... *7 Turn system on or off ....0 End remote access call ... 8 (or hang up) EL52119/EL52219/EL52319/EL52429 DECT 6.0 cordless telephone/answering system with caller ID/call waiting © 2019-2022 Advanced American Telephones. All Rights Reserved.
- Page 113 https://telephones.att.com Company: Advanced American Telephones Address: 9020 SW Washington Square Road - Ste 555 Tigard, OR 97223, United States. Phone: 1 (800) 222-3111 in the U.S. or 1 (866) 288-4268 in Canada © 2019-2022 Advanced American Telephones. All Rights Reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property licensed to Advanced American Telephones, San Antonio, TX 78219.
Need help?
Do you have a question about the EL52119 and is the answer not in the manual?
Questions and answers
Why does my EL52319 phone show Eco for voicemail and how do I access it?
The "ECO" shown on the AT&T EL52119 phone display indicates that the handset is in energy-saving mode, not related to voicemail. Voicemail access is not described in the provided context. Therefore, how to access voicemail on this model cannot be determined from the given information.
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Wall mounting instruction aren’t in my manual
You can find wall mounting instructions for the AT&T EL52119 on pages 11 to 13 of the user manual.
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People say they get a recording that message memory is full but do not see this on base. How do I clear this since people can’t leave message?
To clear the message memory on the AT&T EL52119 and allow new messages, delete all old messages by pressing 3 during message playback.
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callers can not leave messages on my AT&T EL52319 cordless
Callers may not be able to leave messages on your AT&T EL52119 cordless phone for several reasons:
1. Answering System is Off – Ensure the answering system is turned on by pressing *0* during remote access or checking the phone settings.
2. Full Message Storage – If the answering system’s memory is full, delete old messages to free up space.
3. Call Screening or Blocked Numbers – If call screening or call blocking features are enabled, they may prevent certain calls from reaching the answering system.
4. Incorrect Setup – Verify that the phone is properly connected to the telephone line and that the answering system is configured correctly.
5. Service Provider Settings – If you use a voicemail service from your telephone provider, it may be intercepting calls before the answering system can record messages. Contact your provider to adjust settings if needed.
If the issue persists, refer to the troubleshooting section of the manual or contact customer support.
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my phone will not allow callers to leave a message. it says I have not set it up. I have tried everything the manual says to do. model eL52319
To set up voicemail on the AT&T EL52119 phone model:
1. Press MENU/SELECT when the handset is not in use.
2. Use CID or DIR to highlight Settings, then press MENU/SELECT.
3. Use CID or DIR to highlight Voicemail #, then press MENU/SELECT.
4. Use the dialing keys to enter the voicemail access number (up to 30 digits) provided by your telephone service provider.
5. Press MENU/SELECT to confirm.
Alternatively, if setting up for the first time:
1. Press and hold 1 when the handset is not in use.
2. Enter the voicemail number (up to 30 digits).
3. Press MENU/SELECT to save. The handset will dial the saved voicemail number.
Contact your telephone service provider for your voicemail access number.
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does the AT&T el52219 have bluetooth capability
The provided context does not mention Bluetooth capability for the AT&T EL52119.
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how do i sync my new accessory headset to the bas el52119
To sync a new accessory headset with your AT&T EL52119 base, you must register it to the telephone base. Follow these steps:
1. Ensure the headset is compatible with the system.
2. Refer to the headset’s user manual for specific registration instructions.
3. Put the telephone base into registration mode.
4. Follow the pairing instructions on the headset.
5. Once registered, the headset will be assigned a number in sequence.
Each new headset must be registered separately before use.
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Message on screen No Line How to fix
To fix the "No Line" message on the AT&T EL52119, follow these steps:
1. Charge the Handset – If the battery is depleted, charge it for at least 30 minutes.
2. Reset the Telephone Base – Unplug the power adapter, wait about 15 seconds, then plug it back in. Allow up to one minute for the system to reset.
3. Check the Telephone Line Cord – Disconnect the cord from the phone and connect it to another telephone. If the other phone also has no dial tone, the cord may be defective. Replace it with a new one.
4. Test a Different Wall Jack – If changing the cord does not work, try connecting your phone to a different wall jack. If the issue persists, the wall jack or its wiring may be faulty. Contact your telephone service provider for further assistance.
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How do you retrieve voice mail
To retrieve voicemail on the AT&T EL52119, press and hold the 1 key on the handset. If the voicemail number has been saved, the handset will dial it automatically. If not, you may need to set the voicemail number first by following these steps:
1. Press MENU/SELECT when the handset is idle.
2. Scroll to Settings using CID or DIR, then press MENU/SELECT.
3. Scroll to Voicemail #, then press MENU/SELECT.
4. Enter the voicemail number (up to 30 digits) using the dialing keys.
5. Press MENU/SELECT to save. You will hear a confirmation tone.
For more information or assistance, contact your telephone service provider.
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What's my messages code?
The default remote access code for the AT&T EL52119 answering system is 19.
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