Troubleshooting - Bosch BRC3100 Owner's Manual

English – 16
The operating unit shows whether critical errors or
less critical errors occur on the eBike.
The error messages generated by the eBike can be
read via the eBike Flow app or by your bicycle re-
tailer.
Via a link in the eBike Flow app, information about
the error and support for rectifying the error can be
displayed.
Less critical errors
Less critical errors are shown by orange flashing, fol-
lowed by the riding mode LED (10) lighting up contin-
uously. To acknowledge the fault, press the select
button (5) on the Mini Remote/Mini Remote Drop-
bar (1) operating unit or the mode button (14) on
the System Controller (2) operating unit. The riding
mode LED (10) once again continuously shows the
color of the set riding mode.
You can use the following table to rectify the errors
yourself if necessary. Otherwise, please contact your
bicycle retailer.
Number

Troubleshooting

523005 The indicated error numbers show that
there is interference when the sensors
514001
detect the magnetic field. See whether
514002
you have lost the magnet while riding.
514003
If you are using a magnet sensor, check
514006
that the sensor and magnet have been
properly installed. Make sure too that
the cable to the sensor is not damaged.
If you are using a rim magnet, make
sure that you do not have any magnetic
field interference in the vicinity of the
drive unit.
680007 The indicated error numbers show that
the eBike battery is outside of the per-
680009
missible operating temperature. The
680012
charging of the eBike battery is inter-
680014
rupted.
680016
0 275 U07 3RC | (06.03.2024)
Troubleshooting
Number
680017
Critical errors
Critical errors are shown by the riding mode LED (10)
and the battery charge indicator of the eBike bat-
tery (13) flashing red and then lighting up continu-
ously. Follow the instructions in the table below if a
critical error occurs.
Number
6A0004
890000
Troubleshooting
As soon as the operating temperature
returns to the permissible range, the
charging process will start again.
Handling instructions
Remove the PowerMore battery and
restart your eBike.
If the problem persists, please contact
your specialist retailer.
– Acknowledge the error code.
– Restart the eBike system.
If the problem persists:
– Acknowledge the error code.
– Perform the software update.
– Restart the eBike system.
If the problem persists:
– Please contact a Bosch eBike sys-
tems specialist retailer.
Bosch eBike Systems