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Summary of Contents for Phomemo T310
- Page 1 T310 Desktop Barcode Printer Troubleshooting Troubleshooting...
- Page 2 、 Product Description...
- Page 3 Product Description...
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Page 4: Troubleshooting
Troubleshooting The following table contains common issues and solutions for users. If you have followed our recommended solutions to troubleshoot your problem but the problem persisted, please contact the technical support department of your retailer to obtain further help. Possible factor Solution Problem * After replacing the paper with a... - Page 5 Troubleshooting Out of paper. * The paper needs to be replaced as follows: Printing aborted, indicator light is 1. Cancel the current printer job on your flashing red. computer or mobile phone. 2. Replace the new paper roll. 3. Turn off the printer and restart it. Press the paper feed button once to have the printer print out one sheet of paper.
- Page 6 Troubleshooting Printing aborted, Cancel the current printer job on your computer * Gap sensor is stuck with a label. indicator light is or mobile phone,check if there is a label stuck on flashing red. the gap sensor, and remove any labels that are stuck on it, turn off the printer and restart it.
- Page 7 Troubleshooting Press the “ Push ” button and the printer * Print head not covered tightly. Blank or incomplete printouts automatically lifts the print head, presses down on both sides of the catch and re-covers it until makes two “clicks”. * Clean the print head as follows:Open the top * Print head is jammed by a foreign cover of the printer, press the “...
- Page 8 Troubleshooting Blank or incomplete * Reinstall the paper roll, making sure the print side is * Paper not printed face up. printouts facing up. * Please use the official power adapter, or a power * Power adapter power mismatch. adapter with an output power of 24v=2.5A. * Clean the print head as follows:Open the top cover * Dust on the print head or adhesive Printed content has...
- Page 9 Troubleshooting * Print speed is too high and the Please set the appropriate print, print Printed output print concentration is too low to concentration(adjust to high) and print speed appears to have a have a light color tone. (adjust to low) on the driver. light color tone Recommended print...
- Page 10 Please contact your dealer to obtain the instructional video, or scan the QR code to view the instructional video.Please Troubleshooting contact your dealer to obtain the instructional video, or scan the QR code to view the instructional video. Bluetooth function PC connects to * Please follow the steps below to printer does not work.
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