Phomemo M200 - Label Printer Manual

Table of Contents

Contents

1 Inside Box
2 Product Description
3 Screen Information
- 3.1 Logo guidance
- 3.2 Text Area
  - 3.2.1 Screen setting
  - 3.2.2 Screen hint
4 Device Parameters
5 Installing the Paper Roll
6 Troubleshooting
7 APP connection guidelines
8 Documents / Resources
- 8.1 References
- 8.2 Download manual

Inside Box

If anything is missing, please contact the supplier.

Product Description

	Press Power Buttonb for 1.5 seconds to turn on the printer. To turn it off, please press the Power Button for 1.5 seconds.
	Label paper/BIack mark label: Press Feed Button to feed the tape to the proper place and get rea dy for printing next tape. Continuous paper: Press Feed Button to keep paper feeding, it will stop when you let go of the button.
	Press Power Button for 1 second to switch to the setting interface. Press Feed Button for 1 second, scroll option list and select by pressing Power Button. Press Power Buttond for 1.5 seconds to go back to the main page.
	Press Power Button for 1 second to switch to the setting interface Press Feed Button for 1 second, scroll option list and select, by pressing Power Button Press Power Button for 2 seconds to go back to the main page Restore factory settings: press the key to enter the home page to select restore factory settings, then press the paper key to complete the "restore factory settings"

Screen Information

Logo guidance

Bluetooth
When printer connects to Bluetooth, this logo will light up. This logo will flash when the data is transferring.

Setting/Transfer
When you are using USB wire, this logo will be shown as ; If you press Power Button for a short time, it will be switched to Setting Mode, the logo will be shown as Setting Mode .

Cover Opening
It indicates that the paper cover is opened or not closed correctly. A message will appear, stating that the paper cover is opened.

Paper Condition
If the paper roll is not installed correctly, or there is insufficient paper, this logo will light up. A message will appear, stating that there is no paper. When the paper is detected, it will give you a confirmation so that you are able to proceed.

Print Condition
It will light up while the printer is printing or feeding.

External Electricity
It will light up when the printer is connected to a power source.

Charging Battery
Please charge your printer when the power display begins to flash.

Text Area

This area shows related text information.

Screen setting

Options	Parameter
Language	English, Chinese
Print density	1 (Lightest), 2, 3, 4 (Light), 5, 6, 7, 8, 9, 10 (Thick), 11, 12, 13, 14, 15 (Thickest)
Print speed	1(Slowest), 2(Slow), 3(Normal), 4(Fast), 5(Fastest)
Paper type	Interstitial paper, continuous paper, Black mark label
Automatic shutdown	5min, 15min, 30min, 1h, 2h, 4h, 8h, 24h, No shutdown
Restore settings	Restore to factory default settings.
Firmware version	Display Firmware version
Device address	Display device address

Screen hint

Content	Condition
Shutdown...	Battery lower than 1%
Printing...	Printing regularly
Feeding...	Press Feed button
Overheated, please wait..	Print head is overheated
No paper detected...	No paper in the bin or paper is installed incorrectly
Cover opened.	The paper cover is opened

Device Parameters

Hardware	Name:	Multi-functions label printer
	Model:	M200
	Print technology:	Direct thermal
	Maximum print width:	20-75mm
	Types of tape:	Thermosensitive label, thermosensitive continuous paper
	Label size:	80mm Xφ 50mm (Max width X Max diameter)
	Print speed:	35-50mm/s (switchable, level 1-5)
	Print concentration:	switchable, level 1-15
	Print resolution:	203 dpi
	Life of print head:	50KM
	Connection type:	Bluetooth 4.0
	Printer size:	4.7 X 6.9 X 2.3in.
	Input:	5V 2A
	Power supply mode:	Lithium battery
Operating Information	Operating system:	Windows 7/8/10
		Android
		iOS
	Instruction set:	ESC/POS
	Bar code:	1D bar code & 2D bar code
	Operating temperature:	5°C - 50°C
	Storage temperature:	-20°C - 60°C
	Operating humidity:	20% - 85%
	Storage humidity:	5% - 95% (Non condensation)

Installing the Paper Roll

Press the "open" button gently to open the paper bin.
Take out the adjustable plate and remove the left panel
Put in the paper roll (The print side should be below) and push it to the right (Dividing ruler should be above; Note the position of the paper roll device as shown)
Aim the adjustable plate at both slots and slowly put into the paper bin.
Pull out the paper (Raise the paper out of the paper bin by approximately 15mm) and close the paper cover, make sure the paper bin is closed.
Press Power button for 2 sec to turn on the printer, press feed button to push one piece of plate. Connect to the App, start to use it.

Troubleshooting

Common problem	Treatment
With paper fed into the bin, still no paper is detected on the screen. What's the matter?	Referring to the instructions, check whether the paper is in place on the right side of the printer. Pull out the paper a bit from the outlet, allowing it in between the upper and lower paper sensors, and close the bin cover.
Long-press the power key but no response	The printer may be in power failure. Restart it after charging for half an hour.
What if automatic shutdown of the unit	Check whether the APP has set the automatic shutdown time; If the power is too low, it will automatically shut down in need of a timely charge;
What if the unit refuses to charge	Please charge for at least half an hour; Manual reset. There is a reset plughole (reset hole) beside the printer charging port. Just press for 1-2 seconds with a pin and let go; Please check whether the charger uses 5V-1A or 5V-2A for charging; Replace the charger or move to another outlet; In case the above method still fails, please contact the local dealer for replacement;
Printer crashes	Press the power key to cancel. Manual reset. There is a reset plughole (reset hole) beside the printer charging port. Just press for 1-2 seconds with a pin and let go;
What if the paper is blank after printing	The paper roll is installed reversely. Arrange the printing paper in the other direction, making sure that the correct printing side is facing down, and keep it to the right side. If paper is blank during the printing gap, please check whether the printer display menu has correctly selected "label paper"
Fuzzy printed content	Check whether the label roll is in the storage period or whether there are foreign matters, clean or replace another; According to the instructions, wipe the printing area with an alcohol swab to ensure that there is no dirt on the print head;
Indirect skip or incomplete printing content occurs	Cleanse the printer thermistor and paper outlet according to the instructions; Reinstall the paper roll bracket once, and manually press the paper feeding key once to allow the printer to recognize the paper gap position. Check whether the paper size and software print template match.
How to solve the problem that the printer does not run smoothly or feeding failure in the process of paper feeding or printing	The paper roll bracket is too tight or stuck. Generally, it is about 1 mm of the appropriate gap between the roll and the baffles on both sides, which can ensure smooth feeding without paper jam. According to the instructions, wipe the printing area and paper outlet area of the printer with an alcohol swab, touch the printing area with your hand to check no stickiness, and then try to print.
What if multiple mobile phones are simultaneously connected, but can't be functioning?	A printer can function only connected to one mobile phone, rather than multiple ones at the same time. When connected to another phone, please first disconnect the connected one.