Setcom SBA Series Manual page 9

CORPORATION
Troubleshooting Tips:
Most problems can be resolved by simply checking the cabling and connectors to verify they are in
good condition and not damaged. If they are damaged the unit will need to be repaired.
Power:
To verify the unit is getting power – if the LED lights up and flashes when power is turned on, it is
getting power.
When the SpeakerMic is powered on you may see 2 GREEN flashes after the 2 RED flashes – This
is normal.
PTT, Tx, Rx:
Radio connectors on the SpeakerMic can get wet, corroded or have bent pins, this can cause
constant or intermittent keying (PTT), Transmit or Receive issues. Check the connector to verify it is
in good condition, dry, clean (no corrosion) and no bent pins.
Pairing/Linking:
If the SpeakerMic and the PTT transmitter fail to Link, the simplest solution is to turn off power and
repeat the Linking process, if this does not help, try clearing pairing (see below for instructions) on
both units and then try to Link them again.
If either unit shows steady RED on the Status LED, there has been some kind of error. In this
case it is best to clear pairing on both units and try the pairing process again.
To clear pairing of a SpeakerMic or PTT Transmitter:
SpeakerMic: Turn off Portable Radio power, hold down the PTT button and turn power on. When
the unit enters Pairing Mode (fast GREEN flash) turn power off while still holding the PTT button
down. This clears any previous paired data.
PTT Transmitter: Turn off power, hold down the PTT button, and turn power on. When the unit
enters Pairing Mode (fast GREEN flashes) turn power off while still holding the PTT button down.
This clears any previous paired data.
This may not be feasible with the MBB15-31 BMW versions, because power to Header #6 - Helmet
Headset Interface of the BMW Radio Box Connections remains on for 30 minutes after the
motorcycle ignition or accessory power is turned off.
The units will go into Pairing Mode on power up if the PTT is released after it enters Pairing Mode.
Complete the Return Merchandise Authorization Form
need to send a product back for repair or replacement.
UG10003
Rev X1
®
Technical Issues, Questions? Call 650-965-8020
(RMA) - https://setcomcorp.com/rma/ if you
3019 Alvin DeVane Blvd.
Ste. 560
Austin, TX 78741
Phone: (650) 965-8020
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