Preparing the Wash Load ................16 Adding Detergents, Softeners and Bleaches..........18 Control Panel ....................20 Programme Table ....................22 Extra Options and Functions ................29 SMART FUNCTIONS LG ThinQ Application ..................32 Smart Diagnosis ....................34 MAINTENANCE Cleaning after Every Wash ................36 Cleaning the Appliance Periodically ..............36 TROUBLESHOOTING...
SAFETY INSTRUCTIONS SAFETY INSTRUCTIONS READ ALL INSTRUCTIONS BEFORE USE The following safety guidelines are intended to prevent unforeseen risks or damage from unsafe or incorrect operation of the appliance. The guidelines are separated into ‘WARNING’ and ‘CAUTION’ as described below. Safety Messages This symbol is displayed to indicate matters and operations that can cause risk.
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• The inlet water pressure must be between 50 and 800 kPa. Maximum Capacity The maximum capacity in some cycles for dry clothes to be washed is: TV2724SV9V / TV2723SV9J TV2725SV9J TV2724SV9B...
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SAFETY INSTRUCTIONS • Do not plug the appliance into multiple outlet sockets or an extension power cable. • Do not modify the power plug provided with the appliance. If it does not fit the power outlet, have a proper outlet installed by a qualified electrician.
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• In case of a water leak from the appliance, disconnect the power plug and contact the LG Electronics customer information centre. • Turn off water taps to relieve pressure on hoses and valves and to minimize leakage if a break or rupture should occur.
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• Only qualified service personnel from LG Electronics service centre should disassemble, repair, or modify the appliance. Contact an LG Electronics customer information centre if you move and install the appliance in a different location.
INSTALLATION INSTALLATION Parts and Specifications NOTE • Appearance and specifications may change without notice to improve the quality of the appliance. Front View Accessories *1 The included accessories vary depending on the model you purchased. Cold Water Inlet Hoses Drain Hose Tie Strap Anti-Rat Cover Screw for Anti-Rat Cover...
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INSTALLATION Specifications Model TV2724SV9V / TV2724SV9B / TV2725SV9J / TV2723SV9J Power Supply 220 V~, 50 Hz Product Weight Approx. 59 kg Dimension(mm) D’ H’ 1070 1420...
INSTALLATION Installation Place • To prevent damage, do not remove the foam insert from the tub until the appliance is in Requirements the final location. Before installing the appliance, check the following information in order to install the appliance in a correct place.
WARNING serious malfunctioning. Contact your local • This appliance must only be used for domestic authorised LG repairer. household purposes and should not be used • The power plug must be plugged into an with movable home or house.
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INSTALLATION • The water supply hose supplied may vary from Remove the guide plate if the tap is too large country to country. Make sure to connect the to fit the adapter. blue supply hose to the COLD water tap, and the orange supply hose to the HOT water tap.
INSTALLATION Connecting the Hose to the Remove the guide plate if the tap is too large Appliance to fit the adapter. Screw the water inlet hose to the water inlet valve on the back of the appliance. Push the adapter onto the end of the tap so •...
INSTALLATION Levelling the Appliance To change the direction of the drain hose, remove it and reinstall it facing in the correct Checking the Level direction. Levelling the appliance prevents unnecessary noise and vibration. Check whether the appliance is perfectly level after installation. •...
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INSTALLATION Assembling the Anti-Rat Cover You can insert the anti-rat cover according to the type to protect the appliance from the rat. Folding Type Lay the appliance backwards. CAUTION • Be careful your feet or hands when you lay or raise the appliance.
OPERATION OPERATION Operation Overview End of cycle. • When the cycle is finished, a melody will Using the Appliance sound. Immediately remove your clothing from the appliance to reduce wrinkling. Before the first wash, select the Normal programme and add a half amount of detergent. NOTE Start the appliance without clothes.
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OPERATION Checking the Fabric Care Label cause irreparable damage to both your appliance and clothes. This will tell you about the fabric content of your clothes and how it should be washed. Symbols on the Care Labels Symbol Wash / Fabric type •...
OPERATION Adding Detergents, CAUTION Softeners and Bleaches • Using liquid detergent without diluting, or leaving laundry for a long time after pouring Detergent Dosage diluted liquid detergent into the drum might cause the clothes to be damaged, bleached, • Detergent should be selected according to fabric discoloured.
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OPERATION Adding Fabric Softeners bleach dispenser . Avoid splashing or overfilling. Add a fabric softener to the maximum fill line. • If the softener is concentrated, then it should be diluted. • Mix powdered bleach with water to a liquid consistency and pour it into the bleach •...
OPERATION Control Panel Control Panel Features POWER Button • Press the POWER button to turn on or off the appliance. • The appliance automatically turns off once a certain time has passed after the wash has completed. Extra Options and Functions •...
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OPERATION Time and Status Display Status Display • The display shows the washing programme, settings, estimated time remaining, options, and status messages. Door Lock Indicator • This indicator lights up when the cycle starts and the door is locked. • The indicator light stays on until the cycle is paused, stopped or has finished. Delay End Indicator •...
OPERATION Programme Table Washing Programme Wash programmes are designed for the best wash performance for different types of clothes. • Press the (Left) or (Right) button to select the desired programme. Default Washing Programme These programmes are in the initial cycle list. Normal Description Use this programme to wash normal laundry.
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OPERATION Duvet Description Use this programme to wash a blanket or bedclothes that have the hand wash sign on the care label. • Cashmere bedclothes, acrylic blanket, mixed spinning blanket, woollen blanket, infilling (polyester 101), and bed sheets might be damaged if they are allowed to float.
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OPERATION Quick Wash Description Use this programme to wash lightly soiled clothes for a short time. Delicates Description Use this programme to wash delicate fabrics such as lingerie and woolens. Before washing, check the care label for the washing instructions. •...
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OPERATION Rinse+Spin Description Use this programme to rinse and spin laundry separately from a regular programme. • This can be helpful in preventing fresh stainsfrom setting in fabrics. CAUTION • When you select this option, do not add the fabric softener into the softener dispenser.
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OPERATION Color Care Description Use this programme to keep colors from fading. Silent Wash Description Use this programme to wash clothes quietly especially during late night and dawn. • To reduce noise in spinning, this programme uses a slow spin to prevent the clothes from being damaged, so the clothes has more moisture than normal.
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OPERATION Extra Options *1 This option is automatically included in the washing programme and cannot be deselected. NOTE • Delay End option can be selected for every washing programme in the table below except the Delicates programme. • All extra options cannot be selected at the same time in the Normal programme. •...
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OPERATION Programme Steam TurboWash Scent+ Wash Wave Strong Wash Color Care Silent Wash Babywear Rainy Wash Single Item Full Items Sweat stains Jeans Wash Only Rinse Only Quick Tub Clean...
OPERATION Extra Options and • When you press the START/PAUSE button after selecting this option, the remaining time is Functions indicated on the display. You can use the extra options and functions on some programmes to customize the cycle. Using Basic Options •...
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OPERATION Setting Soak This option can be selected to wash heavily soiled clothes by soaking them in water for some time to Press the Setting button. loosen dirt and grime. • This function can be set from between 30 to 180 minutes.
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OPERATION Other Settings Language Use this to change the language of the appliance. Reset Setting Press the Setting button. Select this to delete all the stored data and initialize settings. Press the (Left) or (Right) button to select Other Settings and press the (OK) button.
SMART FUNCTIONS SMART FUNCTIONS LG ThinQ Application notifications on a smartphone. The notifications are triggered even if the LG ThinQ application is off. The LG ThinQ application allows you to communicate with the appliance using a smartphone. NOTE LG ThinQ Application Features •...
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• If the firewall on your wireless router is enabled, disable the firewall or add an exception to it. Run the LG ThinQ app and sign in with your existing account or create an LG account to • The wireless network name (SSID) should be a sign in.
2498 On and press the (OK) button to enable the remote control function. Start a cycle from the LG ThinQ application on your smartphone. NOTE • Once this function is enabled, you can start a cycle from either the LG ThinQ smartphone application or the product.
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LG ThinQ application. • Launch the LG ThinQ application and select the Smart Diagnosis feature in the menu. Follow the instructions provided in the LG ThinQ application.
MAINTENANCE MAINTENANCE WARNING • Unplug the appliance before cleaning to avoid the risk of electric shock. Failure to follow this warning may result in serious injury, fire, electric shock, or death. • Never use harsh chemicals, abrasive cleaners, or solvents to clean the appliance. They may damage the finish.
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MAINTENANCE • For models without a lint filter, the lint is WARNING discharged when the water drains during washing. • Leave the door open to dry the drum interior but • Washing small loads regularly (less than half a only if it is safe and any children are supervised. tub).
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MAINTENANCE Cleaning the Lint Filter Wipe off any moisture with a dry towel or cloth after cleaning. The filter is an important part for an efficient washing performance result, so take a special care. Clean the filter regularly. Return the inserts to the proper compartments and replace the drawer.
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MAINTENANCE Wash the filter with a soft brush. Close the lid and then insert the lower part of the filter into the wash drum. Press the top of the filter until you hear a click sound.
You can remedy most of the problems by yourself, consequently save time and money, since you do not need to call LG Electronics service centre. The following table should assist you by troubleshooting.
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TROUBLESHOOTING Symptoms Possible Cause & Solution Spin Error Rebalancing operation is not successful. • The automatic attempt to rebalance the laundry was not successful. The cycle has been paused to allow the laundry to be manually adjusted. The load is too small. •...
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TROUBLESHOOTING Symptoms Possible Cause & Solution Thumping sound Heavy laundry may produce a thumping sound. This is usually normal. • If the sound continues, the appliance is probably out of balance. Stop and redistribute the laundry. The laundry may be out of balance. •...
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TROUBLESHOOTING Symptoms Possible Cause & Solution Appliance will not START/PAUSE was not pressed after a cycle was set. operate. • Press the POWER button, then reselect the desired cycle and press the START/PAUSE button. If the START/PAUSE button is not pressed within a certain time, the appliance will be turned off.
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TROUBLESHOOTING Symptoms Possible Cause & Solution Appliance is not filling Hot and cold supply hoses are reversed. properly. • Check supply hose connections. Appliance will not Drain hose is kinked. drain water. • Ensure that the drain hose is not kinked. Drain is located higher than 1.2 m above the floor.
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• Find the Wi-Fi network connected to your smartphone and remove it, then not connected to the register your appliance on LG ThinQ. Wi-Fi network. Mobile data for your smartphone is turned on. • Turn off the Mobile data of your smartphone and register the appliance using the Wi-Fi network.
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