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OWNER'S MANUAL
WASHING MACHINE
Before beginning installation, read these instructions
carefully. This will simplify installation and ensure that the
product is installed correctly and safely. Leave these
instructions near the product after installation for future
reference.
ENGLISH
TV2425NTWB TV2425NTWW
MFL71781343
Rev.00_081221
Copyright © 2021 LG Electronics Inc. All Rights Reserved.
www.lg.com

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  • Page 1 This will simplify installation and ensure that the product is installed correctly and safely. Leave these instructions near the product after installation for future reference. ENGLISH TV2425NTWB TV2425NTWW www.lg.com MFL71781343 Rev.00_081221 Copyright © 2021 LG Electronics Inc. All Rights Reserved.
  • Page 2: Table Of Contents

    Preparing the Wash Load ................19 Adding Detergents and Softeners ..............20 Control Panel and Programme Table............23 Extra Options and Functions ................27 SMART FUNCTIONS Using LG ThinQ Application................28 Smart Diagnosis ....................30 MAINTENANCE Cleaning After Every Wash................32 Cleaning the Appliance Periodically ..............32 TROUBLESHOOTING...
  • Page 3: Safety Instructions

    SAFETY INSTRUCTIONS SAFETY INSTRUCTIONS READ ALL INSTRUCTIONS BEFORE USE The following safety guidelines are intended to prevent unforeseen risks or damage from unsafe or incorrect operation of the appliance. The guidelines are separated into ‘WARNING’ and ‘CAUTION’ as described below. Safety Messages This symbol is displayed to indicate matters and operations that can cause risk.
  • Page 4 SAFETY INSTRUCTIONS • Children should be supervised to ensure that they do not play with the appliance. • If the power cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid a hazard.
  • Page 5 SAFETY INSTRUCTIONS • This appliance is equipped with a power cord having an equipment- earthing / grounding conductor (earthing pin) and a grounding power plug. The power plug must be plugged into an appropriate outlet socket that is installed and earthed / grounded in accordance with all local codes and ordinances.
  • Page 6 • Do not touch the door during a high temperature programme. • In case of a water leak from the appliance or flood, disconnect the power plug and contact the LG Electronics customer information centre. • Turn off water taps to relieve pressure on hoses and valves and to minimize leakage if a break or rupture should occur.
  • Page 7 • Only qualified service personnel from LG Electronics service centre should disassemble, repair, or modify the appliance. Contact an LG Electronics customer information centre if you move and install the appliance in a different location.
  • Page 8: Installation Parts And Specifications

    Water Inlet (Cold Only) Control Panel Power Plug Liquid Softener Dispenser Levelling Feet Specifications Model TV2425NTWB TV2425NTWW Power Supply 220~240 V~, 50 Hz Dimension (Width X Depth X Height) 595 mm X 654 mm X 365 mm Product Weight 42 kg...
  • Page 9 INSTALLATION Accessories *1 The included accessories vary depending on the model you purchased. Water supply hose(for Connecting Supply Hose Connecting Supply Hose cold water) and Disassembled with Assembled Connector Connector Water Drain Hose Water Drain Hose Band Clamp Connector Cable Ties (2 EA) Back Brackets (2 EA) Front Brackets (2 EA) Machine Screw (40 EA)
  • Page 10: Installation Place Requirements

    INSTALLATION Installation Place 114 cm Requirements 125 cm Installation Location 10 cm • This appliance must be installed on firm flooring 0.5 cm to minimize vibration during the spin cycle. Concrete flooring is best, being far less prone to 125 cm vibration during the spin cycle than wooden 5 cm floorboards or a carpeted surface.
  • Page 11: Stacking Mini Washer And Main Washer

    Repairs carried out by inexperienced persons may cause injury or serious malfunctioning. Contact your local authorised LG repairer. • The power plug must be plugged into an appropriate outlet socket that is installed and grounded/earthed in accordance with all local codes and ordinances.
  • Page 12 INSTALLATION Type 2: The bottom of the Main Attach the two back brackets on the rear top of the Mini Washer by inserting 4 machine screws Washer is plastic and its colour is in each bracket. white. Tilt and hold the Main Washer. Screwing up Front Brackets on the Main Washer Attach the two front brackets to the bottom of...
  • Page 13: Connecting The Water Supply Hose

    INSTALLATION • Place the leveling feet of the Main Washer Turn the feet of the Main Washer slightly until inside the bracket openings on the Mini they are firmly snug up against the Mini Washer, and align the bracket screw holes. Washer.
  • Page 14 INSTALLATION Note for Connection Connecting the Hose to the Water Tap • Water pressure must be between 50 kPa and 800 kPa (0.5 – 8.0 kgf/cm²). If the water pressure Connecting Screw-Type Hose to Tap with Thread is more than 800 kPa, a decompression device Screw the supply hose connector onto the water should be installed.
  • Page 15 INSTALLATION completely to the tap and then tighten the connector latch plate. Make sure the adapter hose by screwing it to the right. locks into place. Connecting One Touch Type Hose to Tap Without Thread Unscrew the adapter ring plate and loose NOTE the 4 fixing screws.
  • Page 16: Installing The Drain Hose

    INSTALLATION Connecting the Drain Hose to Connect one end of the cold water supply hose connector to the cold water supply hose of the Mini Washer the Main Washer first. The drain hose should not be placed higher than 100 cm above the floor. Water in the appliance may not drain or may drain slowly.
  • Page 17: Levelling The Appliance

    (check both directions). stand or elevated surface unless it is • If the appliance rocks when pushing the top manufactured by LG Electronics for use with this plate of the appliance diagonally, adjust the feet model. again.
  • Page 18 • It must not ‘Seesaw’ across corners under the NOTE load. • Additional anti-slip sheets are available at LG • Do not let the feet of the appliance get wet. Electronics service centre. Failure to do so may cause vibration or noise.
  • Page 19: Operation Operation Overview

    Mini Washer, and then wash heavily drum evenly. or normally soiled items to LG Main Washer. • Colour (White, Lights, Darks): Wash dark or dyed clothes separately from whites or light colours.
  • Page 20: Adding Detergents And Softeners

    • If power failure occurs during product operation, the door cannot be opened. Restore the power again or contact the LG service centre. • The Lid may not open due to high ambient temperatures, if this occurs after a wash and •...
  • Page 21 OPERATION fabric and the washing temperature. Use only Add the detergent and softener into the detergents that are suitable for Drum (front appropriate compartments. load) type washers. • If too many suds occur, reduce the detergent amount. • If too much detergent is used, too many suds can occur and this will result in poor washing results or cause heavy load to the motor.
  • Page 22 OPERATION NOTE • Do not pour liquid detergent and fabric softener directly onto the clothes in the wash drum, doing so will cause dark staining on the clothes that will be difficult to remove. • Do not leave the liquid detergent and liquid fabric softener in the dispenser for more than 1 day.
  • Page 23: Control Panel And Programme Table

    • This allows you to select an additional programmes and will light when selected. Remote Start With the LG ThinQ app, you can use a smartphone to control your appliance remotely. • In order to use this function, refer to SMART FUNCTIONS.
  • Page 24 OPERATION Time and Status Display Description lights up when the programme starts and the door is locked. lights up when the appliance is connected to Wi-Fi network at home. lights up when the remote control feature is activated. Estimated Time Remaining •...
  • Page 25 OPERATION Washing Programme Light Soil Max. Load Rating Description Washes small loads of lightly soiled clothes, except delicate fabrics such as wool or silk. • Pressing the Start/Pause button without selecting a programme will cause the Light Soil programme to begin immediately, using the default settings. Underwear Max.
  • Page 26 OPERATION NOTE • Always follow garment manufacturer’s care label or instructions when washing to avoid damage to clothes. • Neutral detergent is recommended.
  • Page 27: Extra Options And Functions

    OPERATION Extra Options and Press and hold the Tub Clean and Rinse+ buttons at the same time for 3 seconds to Functions activate/deactivate this function. Adjusting the Number of Rinse Press the Rinse+ button to increase the number of rinse. Prepare the clothes and load the drum.
  • Page 28: Smart Functions

    Allows you to set various options on the appliance and in the application. Push Alert When the cycle is complete or the appliance has problems, you have the option of receiving push notifications on a smartphone. The notifications are triggered even if the LG ThinQ application is off.
  • Page 29 You can also monitor your cycle operation so you know how much time is left in the • LG ThinQ is not responsible for any network connection problems or any faults, cycle. malfunctions, or errors caused by network Using this function connection.
  • Page 30: Smart Diagnosis

    For consideration of the user, this device should be installed and operated with a minimum distance of • Launch the LG ThinQ application and select the 20 cm between the device and the body. Smart Diagnosis feature in the menu. Follow the instructions provided in the LG ThinQ application.
  • Page 31 SMART FUNCTIONS Press and hold the Tub Clean button for 3 seconds or longer while holding the smartphone mouthpiece to the logo until the data transfer is complete. • Keep the smartphone in place until the data transfer has finished. Time remaining for data transfer is displayed.
  • Page 32: Maintenance

    MAINTENANCE MAINTENANCE WARNING • Unplug the appliance before cleaning to avoid the risk of electric shock. Failure to follow this warning may result in serious injury, fire, electric shock, or death. • Never use harsh chemicals, abrasive cleaners, or solvents to clean the appliance. They may damage the finish.
  • Page 33 MAINTENANCE Dilute 200 ml liquid chlorine bleach in 1 liter of Remove the water inlet filter with small pliers water and pour the mixture in the drum. and then clean the filter using a medium bristle tooth brush. Close the door and drawer. Turn on the power, and then select the Tub Clean.
  • Page 34: Troubleshooting

    Operation of your appliance can lead to errors and malfunctions. The following tables contain possible causes and notes for resolving an error message or malfunction. It is recommended to read the tables carefully below in order to save your time and money that may cost for calling to LG Electronics service centre.
  • Page 35 • Mini Washer will not operate as a standalone unit. It must be stacked under a suitable LG front-loading washing machine. Stacking switch is not working properly. • The product is for use only in combination with LG authorized appliances. Call the customer information centre to check out LG authorized appliances.
  • Page 36 TROUBLESHOOTING Symptoms Possible Cause & Solution is not an error. This prevents children from changing cycles or operating the appliance. CHILD LOCK FUNCTION • Turn off the Child Lock function in the control panel. Noises You Might Hear Symptoms Possible Cause & Solution Rattling and clanking Foreign objects, such as keys, coins, or safety pins may be in the drum.
  • Page 37 TROUBLESHOOTING Symptoms Possible Cause & Solution Appliance does not Control panel has powered off due to inactivity. operate. • This is normal. Press the Power button to turn the appliance on. Appliance is unplugged. • Make sure that the cord is plugged securely into a working outlet. Water supply is turned off.
  • Page 38 TROUBLESHOOTING Symptoms Possible Cause & Solution Appliance is not filling Inlet filter clogged. properly. • Make sure the inlet filters on the fill valves are not clogged. Inlet hoses may be kinked. • Check that inlet hoses are not kinked or clogged. Insufficient water supply.
  • Page 39 • Find the Wi-Fi network connected to your smartphone and remove it, then not connected to the register your appliance on LG ThinQ. Wi-Fi network. Mobile data for your smartphone is turned on. • Turn off the Mobile data of your smartphone and register the appliance using the Wi-Fi network.

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