BLACKSTONE 2321; 2321CA - 22" GRIDDLE with Hood Manual

SAFETY ALERT KEY

Indicates a hazardous situation that, if not avoided, will result in death or serious injury.

Indicates a hazardous situation that, if not avoided, could result in death or serious injury.

Indicates a hazardous situation that, if not avoided, could result in minor or moderate injury.
NOTICE
Indicates information considered important, but not hazard related (e.g. messages related to property damage).

ASSEMBLY GUIDE

EXPLODED VIEW

PARTS LIST

ASSEMBLY INSTRUCTIONS

Find a large, clean area to assemble your appliance.
Remove all packing material before assembling.

NOT INCLUDED:
LPG cylinder
Size: 18 x12 in (45 x 30 cm), 20 lb (9 kg)
LPG cylinder must include collar to protect LPG cylinder valve.

NOT INCLUDED:
LPG cylinder
Size: 4 x 8 in (10 x 20 cm), 1 Ib (453 g)

1. Place the griddle body on a smooth flat surface and screw the (4) griddle feet into the bottom of the griddle.
   
   Sharp edges. Wear gloves while assembling.
   TOOL NEEDED:
   #3 Phillips head screwdriver
   
   
2. Set the griddle on its feet. Place the griddle top and hood on the griddle body by aligning the four (4) pins to the holes of the body.
   
   Make sure the front pins are seated in the holes, then push the griddle top back.
   
3. Use the two (2) M6x16 screws pre-installed in the hood handle to attach the hood handle grommets and the hood handle to the front of the hood.
   
4. Install the two (2) control knobs by pushing them into place in the OFF position.
   
5. Hang the grease cup in the slot on the back of the griddle body.
   
6. Proceed to USING YOUR BLACKSTONE.
   

NOTICE
Place appliance on a heat-resistant and flame-resistant surface while in use.

Hot appliance. The cover/lid/hood (as applicable) MUST be open/removed when the appliance is in use.

USING YOUR BLACKSTONE

BEFORE COOKING

CHECK BURNERS

Prior to connection and use, ensure that there is no debris caught in, or damage to, the head of the gas cylinder, regulator, hose, burner and burner ports.
Spiders and insects can nest within and clog the burner/venturi tube at the orifice.


A clogged burner can lead to a fire beneath the appliance.
Burner should be removed and cleaned whenever blockages are found.
Ensure that the gas rail fuel nozzle orifice is correctly engaged within the burner opening.

THE MINIMUM AMBIENT OPERATING TEMPERATURE IS 0°F (-18°C).

Flammable items can combust if placed near the appliance.
Keep the appliance area clear and free from combustible materials, aerosol containers, gasoline and other flammable vapors and liquids.

If the appliance is fitted with a paper towel holder, the arm must be in the open position while the appliance is in use.

IF GREASE OR OTHER HOT MATERIAL DRIPS ONTO VALVE, HOSE OR REGULATOR:

1. Turn off gas supply immediately.
2. Determine the cause and correct it.
3. Clean and inspect valve, hose and regulator.
4. Perform a leak test. (Please reference the Leak Test Instructions)

SETTING UP YOUR OUTDOOR SPACE

THIS APPLIANCE MUST ONLY BE USED OUTDOORS.

• DO NOT use this appliance inside buildings, garages, or any other
  enclosed area.
• DO NOT install this appliance in or on a boat.
• DO NOT install this appliance in or on a recreational vehicle.

SHELTERED OUTDOOR AREAS:
All openings must be permanently open; sliding doors, garage doors, windows or screened openings are not considered as permanent openings.
An appliance is considered to be outdoors if installed with shelter no more inclusive than:

1. With walls on three sides, but with no overhead cover.
   
2. Within a partial enclosure that includes an overhead cover and no more than two sidewalls. The sidewalls may be parallel, as in a breezeway, or at right angles to each other.
   
3. Within a partial enclosure that includes an overhead cover and three sidewalls, as long as 30% or more of the horizontal periphery of the enclosure is permanently open.
   

MAINTAIN PROPER CLEARANCES FROM COMBUSTIBLE MATERIAL.

• DO NOT use this appliance on or under any apartment or condominium balcony or deck.
• DO NOT obstruct the flow of combustion and ventilation air.
• DO NOT operate this appliance any closer than 36 in (1 m) from the sides and back of the appliance to combustible construction.
  
• DO NOT use this appliance under overhead combustible construction.

CONNECT THE LPG CYLINDER

ONLY USE A 1 LB (453 G) CYLINDER

1. Screw in the LPG cylinder into the gas regulator, turning the cylinder clockwise.
   The regulator may make a humming or whistling noise during operation. This will not affect safety or use of the appliance.
   
2. Insert the regulator and LPG cylinder into the gas line of the appliance. Turn the collar of the regulator clockwise to secure it to the gas line.
   

LPG CYLINDER SAFETY

• The LPG supply cylinder to be used must be constructed and marked in accordance with the specifications for LP gas cylinders, U.S. Department of Transportation (DOT) or the Standard for Cylinders, Spheres and Tubes for the Transportation of Dangerous Goods, CAN/CSA-B339.
• Only LPG cylinders marked "propane" shall be used.
• The cylinder used, if in excess of 2.2 lb (1.00 kg) propane capacity, must include a collar to protect the cylinder valve.
• The LPG cylinder supply system must be arranged for vapor withdrawal.

Always keep new LPG cylinders in upright position during use, transit or storage.
Ensure that the LPG cylinder is positioned below the regulator.
(If the liquid level of the propane is above the regulator, the regulator will frost.)

IF FROSTING PERSISTS AFTER CYLINDER IS ANGLED CORRECTLY:

1. Turn off the appliance and disconnect LPG cylinder immediately. This indicates a problem with the LPG cylinder and it should not be used on any product.
2. Return LPG cylinder to supplier.

REGULATOR SAFETY

• Use this appliance, as purchased, only with gas and regulator/valve assembly supplied. DO NOT use quick connect fittings or other add-ons.
• DO NOT cross thread (force at an improper angle) the connection between your LPG cylinder and regulator.
• If you can not connect the regulator, DO NOT use the regulator.

Regulator must be replaced with a Blackstone approved model by a professionally licensed, authorized dealer.

LEAK TEST INSTRUCTIONS

1. Turn the control knobs to OFF.
2. Connect the LPG cylinder to the regulator. Connect the regulator to the appliance.
3. Use a clean paintbrush to brush a ¹⁰/₉₀ mild soap and water solution onto joint areas of valves and regulator.
   
   Leaks are indicated by growing bubbles.
4. If growing bubbles appear, re-tighten connections.

If leaks cannot be stopped, DO NOT try to repair.
Regulator must be replaced with a Blackstone approved model by a professionally licensed, authorized dealer.

DISCONNECTING THE LPG CYLINDER

1 LB (453 G)

1. Ensure that the control knob(s) are turned to OFF.
2. Once the appliance has cooled, disconnect the regulator from the gas line by unscrewing the collar.
3. Unscrew the LPG cylinder from the regulator.
4. Place dust cap on LPG cylinder valve outlet whenever cylinder is not in use.

Only install the type of dust cap on cylinder valve outlet that is provided with the cylinder valve. Other types of caps or plugs may result in leakage of propane.

STORING LPG CYLINDERS

• DO NOT store a spare LPG cylinder under, near, or in this appliance.
• DO NOT fill an LPG cylinder beyond 80% full.

If the information above is not followed exactly, a fire causing death or serious injury may occur.

• The LPG cylinder must be disconnected when the appliance is not in use.
• Only store the appliance indoors if the LPG cylinder is disconnected and removed from the appliance.

LPG CYLINDER REQUIREMENTS

FOR 20 LB (9 KG CYLINDERS)

• The LPG supply cylinder to be used must be constructed and marked in accordance with the specifications for LP gas cylinders, U.S. Department of Transportation (DOT) or the Standard for Cylinders, Spheres and Tubes for the Transportation of Dangerous Goods, CAN/CSA-B339.
• Only LPG cylinders marked "propane" shall be used.
• The LPG cylinder supply system must be arranged for vapor withdrawal.
  • Always keep new LPG cylinders in upright position during use, transit or storage.
  • Always keep the ventilation opening(s) of the cylinder enclosure free and clear from debris.

THE LPG CYLINDER VALVE MUST HAVE:

• Type 1 valve outlet (thread on the outside).
• Safety relief valve.
• UL listed Overfill Protection Device (OPD). This OPD safety feature is identified by a unique triangular hand wheel.
• Dust cap.

The seal on the type 1 valve outlet could, over time, show marked and visible damage or deterioration that might cause a leak even with the connection tightened.

• A visual inspection for the seal must be carried out every time a LPG cylinder is replace or refilled.
• Any LPG cylinder showing signs of damage or deterioration as those illustrated including visible cracks and pitting, must be returned unused to the seller.

STORING LPG CYLINDERS

• DO NOT store a spare LPG cylinder under, near, or in this appliance.
• DO NOT fill an LPG cylinder beyond 80% full.

If the information above is not followed exactly, a fire causing death or serious injury may occur.

• The LPG cylinder must be turned OFF when the appliance is not in use.
• LPG cylinders must be stored outdoors and out of the reach of children.
• DO NOT store an LPG cylinder inside a building, garage, or any other enclosed area.

FILLING & EXCHANGE

• Use only those reputable exchange companies that inspect, precision fill, test and certify their cylinders. LPG dealer must purge new cylinder before filling.
• Volume of propane in cylinder will vary by temperature.

A frosty regulator indicates gas overfill.
Immediately close LPG cylinder valve and call local LPG dealer for assistance.

• DO NOT release liquid petroleum gas (LPG) into the atmosphere.
• To remove gas from LPG cylinder, contact a certified LPG dealer or local fire department for assistance.
• Exchange cylinder only for an OPD safety feature-equipped cylinder.

Your retailer can help you match a replacement LPG cylinder to your appliance.

LEAK TEST INSTRUCTIONS

• Leak test new and exchanged LPG cylinders BEFORE connecting to griddle.
• DO NOT smoke during leak test.
• DO NOT use an open flame to check for gas leaks.
• Appliance must be leak tested outdoors in a well-ventilated area, away from ignition sources such as gas fired or electrical appliances.
• During leak test, keep appliance away from open flames or sparks.

LEAK TEST: LPG CYLINDER

1. Use a clean paintbrush to brush a ¹⁰/₉₀ mild soap and water solution onto joint areas of the LPG cylinder
   (Indicated by arrows in figure 01.)
   
   • Leaks are indicated by growing bubbles.

If growing bubbles appear during leak test, DO NOT use or move the LPG cylinder.
Immediately contact an LPG supplier or fire department.

FITTINGS & HOSES

• Annual checking and tightening of metal fittings is recommended.
• Keep the fuel supply hose away from any heated surfaces.
• Before each use, check to see if hoses are cut or worn.
• Replace damaged hose before using appliance.

(Use only Blackstone approved valve, hose, or regulator. Failure to comply will void the warranty.)

REGULATOR SAFETY

• Use this appliance, as purchased, only with gas and regulator/valve assembly supplied. DO NOT use quick connect fittings or other add-ons.
• DO NOT cross thread (force at an improper angle) the connection between your LPG cylinder and regulator.
• If you can not connect the regulator, DO NOT use the regulator.

Regulator must be replaced with a Blackstone approved model by a professionally licensed, authorized dealer.

ADAPTER HOSE INSTRUCTIONS

The Blackstone Adapter Hose is used to connect a 20 lb (9 kg)
LPG cylinder to an appliance that uses a 1 lb (453 g) LPG cylinder.
The 20 Ib (9 kg) LPG cylinder must be closed before connecting the adapter hose.

1. Connect the adapter hose to the gas rail.
2. Hold the regulator in a straight line with the Type 1 valve outlet so as not to cross thread the connection.
   Center and insert the regulator nipple into the Type 1 valve outlet.
   Hand-tighten the coupling nut in a clockwise direction.
   (DO NOT use tools to connect.)
   If connection cannot be completed, disconnect regulator and repeat this step.
3. Once the LPG cylinder has been connected to the adapter hose, be sure that the LPG cylinder is placed where neither the cylinder or the hose will be a tripping hazard.
   The safety relief valve must face away from the user while the appliance is in use.

LEAK TEST: VALVES, HOSE & REGULATOR

1. Turn the control knobs to OFF.
2. Connect the regulator to the LPG cylinder.
3. Completely open the LPG tank by turning the OPD hand wheel counterclockwise.
   • If you hear a rushing sound, turn gas off immediately. There is a major leak at the connection.
   • Immediately close the LPG cylinder by turning the OPD hand wheel clockwise and re-tighten connections. If leaks cannot be stopped DO NOT TRY TO REPAIR.
4. Use a clean paintbrush to brush a % mild soap and water solution onto joint areas of valves and regulator.
   (Indicated by arrows in figure 02.)
   
   • Leaks are indicated by growing bubbles.
   • Immediately close the LPG cylinder by turning the OPD hand wheel clockwise and re-tighten connections.

If leaks cannot be stopped, DO NOT try to repair.
Regulator must be replaced with a Blackstone approved model by a professionally licensed, authorized dealer.

DISCONNECTING THE LPG CYLINDER

1. Ensure that the control knobs are turned to OFF.
   
   1. Ensure that the LPG cylinder is OFF by turning the OPD hand wheel clockwise to a full stop.
   2. Turn the coupling nut counter-clockwise by hand to remove the regulator. (DO NOT use tools
      to disconnect.)
2. Place dust cap on LPG cylinder valve outlet whenever cylinder is not in use.
   Only install the type of dust cap on cylinder valve outlet that is provided with the cylinder valve. Other types of caps or plugs may result in leakage of propane.
   

IGNITION INSTRUCTIONS

CHECK VALVES

1. Turn knob to OFF position.
2. Push in knob and release. Knob should spring back.
   If knobs DO NOT spring back, replace valve assembly before using appliance.
3. Rotate knob to LOW then turn back to OFF. Knob should turn smoothly.

If burner does not ignite with open gas supply valve, gas will continue to flow out of burner and could accidentally/inadvertently ignite with risk of injury.
Ensure gas is o at the supply shut o valve before checking appliance valves.

PIEZO-ELECTRIC GRIDDLE IGNITION

DO NOT lean over the appliance while lighting.

1. Turn gas ON by turning the gas cylinder handwheel counter-clockwise 1 to 3 turns.
   
2. 1. Push the control knob in to start gas flowing.
   2. Turn the control knob counter-clockwise to activate the starter.
   3. Adjust the temperature to desired level.

ALWAYS CHECK BURNER FLAME BEFORE USE

1. Light burners and rotate knobs from HIGH to LOW.
2. Look below the cooking surface to view burners. When knob is at HIGH, flames should be larger than when knob is at LOW.

HEALTHY FLAME PATTERN

1. Flickers of yellow color.
2. Dark blue color.
3. Vibrant blue.

YELLOW OR IRREGULAR

If there is a sudden drop or low flame issue, please reference the Troubleshooting chapter.

IF IGNITION DOES NOT OCCUR IN 5 SECONDS:

1. Turn the burner control knob OFF.
2. Wait 5 minutes.
3. Repeat the lighting procedure.
   If burner does not ignite, please reference the Troubleshooting chapter.

GRIDDLE SEASONING INSTRUCTIONS

WASHING YOUR GRIDDLE TOP BEFORE FIRST USE
NOTICE
Soap will ruin a seasoned griddle. This is the only time you should use soap on the griddle cooking surface.

1. Wash the griddle cooking surface with hot, soapy water.
2. Rinse and dry completely.

SEASONING YOUR GRIDDLE

VIDEO TUTORIAL
How to Season a New Blackstone Griddle
youtube.com/watch?v=VspmdVnj2pI&t=3s

1. Wipe any debris off griddle top.
   
2. Set your griddle to high heat until your griddle top changes color. (~10 min)
   
3. Use tongs to hold a paper towel or cotton cloth and spread 2-3 tablespoons of your seasoning oil across the entire griddle top.
   When seasoning your griddle top, remember to use a thin and even layer of oil — the thinner the layer of oil, the easier it will be to burn it off.
   
4. The griddle top is ready for another layer of oil when it stops smoking Repeat STEP 03 3-4 times, or until the griddle surface is black.
   

NOTICE
DO NOT store any items within 3 in (8 cm) of the griddle top while in use.

WHAT OIL IS BEST TO USE?

• Blackstone Seasoning and Cast Iron Conditioner.
  
• Any plant-based cooking oil.
• Rendered animal fat with no additives.

Properly dispose of the rags/towels used to spread oil on your griddle top to prevent fires that might occur due to spontaneous combustion.
Under the right conditions, residual oil on rags or towels can oxidize long after being removed from a heat source. The oxidation process itself produces heat which, if not dissipated, can build up and may cause the rags/towels and surrounding material to ignite.

SEASONING TROUBLESHOOTING

THERE IS A BROWNISH RESIDUE ON THE GRIDDLE SURFACE:

THE EDGES OF THE GRIDDLE SURFACE ARE NOT BLACK:
After using your griddle for multiple cooks, the seasoning will even out and improve.

PREVENTING RUST

Use your griddle frequently every time you cook, you are adding to the seasoning, which makes rust less likely.
NOTICE
If you live in a humid or coastal climate, your griddle may require more frequent seasonings between uses.
If rust appears on the griddle surface, rub it off with steel wool, low grit sandpaper or the Blackstone Pumice Stone and re-season the surface

VIDEO TUTORIAL
Recovering your Blackstone Griddle Top
youtube.com/watch?v=thPe2IgnsiI

COOKING ON YOUR BLACKSTONE

This appliance will be hot during and after use. Use long handled utensils and oven mitts/ protective gloves when handling potentially hot parts, including handles close to the appliance body, to protect against burns and splatters.

VIDEO RECIPES
Find recipes and cooking tips at:
BlackstoneProducts.com/recipes
youtube.com/BlackstoneGriddles
@blackstoneproducts

CLEANING YOUR GRIDDLE TOP

Clean griddle top after each use, while still warm.

• DO NOT use soap on the griddle top. This will destroy the griddle's seasoning

VIDEO TUTORIAL
How to Clean your Blackstone Griddle
youtube.com/watch?v=-Iedu9z6NPY

1. Push loose food debris into the grease cup with spatula or straight metal scraper.
   
2. Wipe down griddle top with paper towel.
   
3. Apply a few tablespoons of water to the griddle surface, then scrape the water and debris into the grease cup.
   (For stuck-on food residue, use a bit of coarse salt.)
   
4. Wipe again with a paper towel and dry completely.
   
5. Apply thin coat of cooking oil to maintain seasoning and protect the griddle top.
   

EMPTY YOUR GREASE CUP

The grease cup must be removed and emptied after each use.

Grease cup will be hot during and after use. DO NOT remove the grease cup until the griddle has completely cooled.

CARE AND MAINTENANCE

Grease build up can cause a fire. Clean any part of the appliance that gets hot and experiences grease build up after each use.

All cleaning and maintenance should be carried out when the appliance is cool and everything is turned OFF.

• DO NOT use abrasive pad on areas with graphics.
• If a bristle brush is used to clean any of the cooking surfaces, ensure no loose bristles remain on cooking surfaces prior to cooking.

APPLIANCE BODY:
Wash with warm soapy water and immediately wipe dry with a non-abrasive cloth. (DO NOT allow cleaning agents to rest on any porous surface for a prolonged amount of time.)
NOTICE
DO NOT use Citrisol, abrasive cleaners, or a concentrated cleaner on the appliance. This may result in damage to and failure of parts.

APPLIANCE STORAGE

DO NOT move the appliance when in use. Allow the appliance to cool to 115°F (45°C) before moving or storing.
Storage of an appliance indoors is only permissible if the gas supply is disconnected and removed from the appliance.

COVER FIT GUIDE
Always cover your appliance when stored outdoors.
To find a cover that will fit your appliance, visit BlackstoneProducts.com/support

CLEANING THE BURNER ASSEMBLY

To reduce chance of "flash-back" the procedure below should be followed at least once a month when spiders are most active or when your appliance has not been used for a period of time.

VIDEO TUTORIAL
How to Clean Your Burner Tube
youtube.com/watch?v=xKQTCrFCzf8

1. Ensure that the gas is turned OFF at control knobs and gas supply. Remove the griddle top.
2. Carefully detach and remove the burner.
   
3. Clean the inside of the burner:
   
   1. Run a bottle brush (not a wire brush) or a stiff wire bent into a small hook through each burner tube several times.
   2. Use compressed air to blow through the burner tube and out the burner ports (Wear eye protection).
4. Brush entire outer surface of burner to remove grime.
   
5. Clean any blocked ports with stiff wire such as an open paper clip.
   
6. Carefully replace burners and reattach, with attention to the location of the ignition needle.
   
   The gas rail fuel nozzle must be reengaged within the burner opening.

TROUBLESHOOTING

IGNITION TROUBLESHOOTING

BURNER WILL NOT IGNITE

If ignition does not occur in 5 seconds:

1. Turn the burner control knob OFF.
2. Wait 5 minutes.
3. Repeat the lighting procedure.

If this does not work, to determine the cause, please try to ignite your appliance with a match.

MATCH LIGHTING INSTRUCTIONS

Before beginning, check for gas leaks. open hood (if applicable).

1. Turn control knob to OFF position.
2. Light a match (or long lighter) no shorter than 11 inches long.
3. Place the flame next to the burner.
4. Push in and turn the control knob to start gas flowing. Ensure burner lights and stays lit.

IF YOU CAN IGNITE YOUR APPLIANCE WITH A MATCH

POSSIBLE CAUSES	SOLUTION
Ignitor wire misaligned.	Ensure that the ignitor needle is positioned 3-7mm (1/8-1/4 inch) away from the burner, and aligned with the burner holes.
Damage to the ignition system.	Contact customer support for replacement parts.

IF YOU CAN NOT IGNITE YOUR APPLIANCE WITH A MATCH

GAS FLOW TROUBLESHOOTING

APPLIANCE WILL NOT ACHIEVE A HIGH HEAT OR HEATS UNEVENLY

• Burner flames are yellow or irregular.
• Burner flames start strong, then immediately drop to low even when burner is set to high position.
• Flame height drops when a second burner is lit.
• Flames DO NOT extend the full length of the burner, or only run on one side of the burner.
• Burner flames are inconsistent.

  POSSIBLE CAUSES	SOLUTION
  Obstructions in the burner, gas jets, or fuel rail.	Clean the burner, jets, and gas hose.
  Gas cylinder is empty or low.	Refill or replace the gas cylinder.
  The regulator's flow limiting device was triggered.	Reset the safety system: Turn OFF the appliance, close the gas cylinder valve, and disconnect the regulator from the gas cylinder. Wait five minutes to allow the pressure to dissipate, then reconnect the regulator to the gas cylinder and slowly open the gas cylinder hand wheel one to three turns. Ignite your appliance.
  Regulator stuck in safety position.	Contact customer support for replacement parts.

• A flame is coming out of the air gate:
  

  POSSIBLE CAUSES	SOLUTION
  Something is blocking the venturi in the burner.	Clean the burner assembly to remove the obstruction.

IMPORTANT SAFETY INFORMATION

If you smell gas:

• Shut off gas to the appliance.
• Extinguish any open flame.
• Open hood (if applicable).
• If odor continues, keep away from the appliance and immediately call your gas supplier or your fire department.

Failure to follow these instructions could result in fire or property damage, personal injury or death.

• NEVER operate this appliance unattended.
• If a fire should occur, keep away from the appliance and immediately call your fire department. DO NOT attempt to extinguish an oil or a grease fire with water.
• NEVER operate this appliance within 25 ft (7.5 m) of any flammable liquid.

Failure to follow these instructions could result in fire or property damage, personal injury or death.

• DO NOT store or use gasoline or other flammable liquids or vapors in the vicinity of this or any other appliance.
• An LPG cylinder not connected for use shall not be stored in the vicinity of this or any other appliance.

GAS APPLIANCE SAFETY

• The use of alcohol, prescription, or non-prescription drugs may impair the consumer's ability to properly assemble or safely operate the appliance.
• Keep children and pets away from the appliance at all times.
• Have a type BC or ABC fire extinguisher readily available.

DO NOT USE FOR PURPOSES OTHER THAN INTENDED.

• For outdoor domestic use only, not for commercial use.
• DO NOT use this appliance as a heater.

Improper installation, use, adjustment, alteration, service, modification, or maintenance can cause injury or property damage. Refer to this manual.

INSTALLATION MUST CONFORM WITH LOCAL CODES.
In the absence of local codes, installation must conform with either ANSI Z2231/NFPA 54, CSA B1491, or CSA B1492

CUSTOMER SUPPORT

CONTACT US

Visit us online at BlackstoneProducts.com/support for assistance concerning appliance use, replacement parts, or your warranty.

CUSTOMER SUPPORT HOURS:
Monday – Friday
7:00 am – 5:00 pm (Mountain Time Zone)

SERIAL NUMBER LOCATION

To enable your warranty, you will need to provide your appliance's Serial Number.
The Serial Number can be found on your appliance's Manufacturer label.
(The Manufacturer label is a large silver sticker found on the body of your appliance.)

BLACKSTONEPRODUCTS.COM/SUPPORT