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SOUNDPEATS
FAQ
BLUETOOTH---------------------------------------------------------------------2
SOUND----------------------------------------------------------------------------4
CHARGING-----------------------------------------------------------------------5
TOUCH CONTROL-------------------------------------------------------------7
APP---------------------------------------------------------------------------------7
Care and Maintenance --------------------------------------------------------8
CUSTOMER SERVICE TEAM-----------------------------------------------9
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Summary of Contents for SoundPeats Gofree2

  • Page 1: Table Of Contents

    SOUNDPEATS BLUETOOTH---------------------------------------------------------------------2 SOUND----------------------------------------------------------------------------4 CHARGING-----------------------------------------------------------------------5 TOUCH CONTROL-------------------------------------------------------------7 APP---------------------------------------------------------------------------------7 Care and Maintenance --------------------------------------------------------8 CUSTOMER SERVICE TEAM-----------------------------------------------9...
  • Page 2: Bluetooth

    SOUNDPEATS BLUETOOTH  How to reset SOUNDPEATS Gofree2? Please put the two earphones into the charging case correctly, keep the charging case cover open, and then press and hold the touch buttons of the two earphones at the same time for 10 seconds to reset successfully (after the reset is successful, the two earphones will automatically enter the pairing state.
  • Page 3 3. Put the earphones into the charging case to reset. 4. Take the earphones out of the charging case. Activate Bluetooth on the device, and choose "SOUNDPEATS Gofree2" on Bluetooth list to pair.  What can I do if the left earphone and the right earphone won’t work together? 1.
  • Page 4: Sound

     How to connect the earphones with two devices at the same time? 1.Please download the SOUNDPEATS Official APP. 2.Please open the SOUNDPEATS APP, find and choose to open multi-point connection function. 3.The operation steps are as follows: 1) Please pair the headset with device A first, and then turn off the Bluetooth function of device A after confirming that the pairing is completed.
  • Page 5: Charging

    SOUNDPEATS 4. Try to reset the earphones. 5. Please adjust the “Audio Equalizer” in your phone: 1) For iPhone: [General] - [Accessibility] - [Hearing] 2) For Android: [Accessibility features] - [Accessibility] - [Audio balance]  Why the other side could not hear me when calling? 1.
  • Page 6 SOUNDPEATS Green light flashes slowly 50% - 99% Green light stays on 100%  How to charge the charging case? 1. Connect the charging case to a Type-C charger. Please use regular charger head in good status. 2. If the earphones stay idle for an extended period, charge them at least every three months to prevent the battery from being damaged.
  • Page 7: Touch Control

    * Another way for you to have a try: discharge the earphones, then re-charge and reset. SOUNDPEATS earphones APP  How to register an account? 1. Fill in email address; set and confirm password(use some combinations of letters and numbers, avoid special characters like # , @ , %, etc) ;...
  • Page 8: Care And Maintenance

     What can I do if the earphones won’t connect to the APP ? 1. Please first check if your SOUNDPEATS APP has updated to the newest version. You can log in the APP and find the icon with three bars in the upper left corner, find "about"...
  • Page 9: Customer Service Team

    Customer Service Team and we will provide you a solution as soon as possible. If we confirmed that the problem couldn't be solved, we will apply the replacement or refund for you. SOUNDPEATS provides a 12-month warranty for every product. Your satisfaction is always greatly important to us.

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