Dell VxRail VE-6615 Manual
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Dell VxRail VE-6615 Manual

Dell VxRail VE-6615 Manual

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Dell VxRail VE-6615
Hardware Requirements and Specifications
May 2024
Rev. 1

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  • Page 1 Dell VxRail VE-6615 Hardware Requirements and Specifications May 2024 Rev. 1...
  • Page 2 A WARNING indicates a potential for property damage, personal injury, or death. © 2024 Dell Inc. or its subsidiaries. All rights reserved. Dell Technologies, Dell, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.

  • Page 3: Table Of Contents

    Contents Revision history..................................5 Chapter 1: Introduction......................... 6 Dell Technologies Support..............................6 Register for a Dell Technologies Support account....................6 Support resources................................. 6 Use SolVe Online for VxRail procedures........................6 Locate your VxRail serial number.............................7 Locate your VxRail serial number in VxRail Manager.................... 7 Locate your physical VxRail serial number.......................
  • Page 4 Quick Sync 2 indicator codes..........................64 NIC indicator codes................................64 PSU indicator codes................................. 65 Drive indicator codes................................66 Use system diagnostics..............................67 Dell Embedded System Diagnostics........................67 System board diagnostic LED indicators....................... 68 Chapter 10: Additional support....................69 Automated support with secure connect gateway....................69 Contents...

  • Page 5: Revision History

    Revision history Table 1. Revision history  Date Revision Description of change May 2024 Initial release. Revision history...

  • Page 6: Chapter 1: Introduction

    ● Access or download the SolVe Desktop application for customized procedures to replace hardware components and upgrade software components. ● Link your Support account with VxRail Manager to access resources. For information about how to access a Dell Technologies Online Support account or to upgrade an existing account, see 21768. 1. Go to Dell Technologies Support.

  • Page 7: Locate Your Vxrail Serial Number

    Access VxRail content using the QRL Use the Service Tag or QRL code on the Dell QRL site to access VxRail information for VxRail 15G, and later models. If your VxRail has a QRL that is added to the luggage tag, you can use this tag to obtain factory configuration and warranty information.
  • Page 8 Figure 2. QRL code 2. Using the camera on your phone or laptop, use the QRL code on the Service Tag to access information specific to your VxRail. You can also go to qrl.dell.com to enter the Service Tag information. Introduction...

  • Page 9: Chapter 2: System Overview

    Do not install GPUs, network cards, or other PCIe devices on your system that are not validated and tested by Dell. Damage that occurred due to unauthorized and invalidated hardware installation is going to make the system warranty null and void.

  • Page 10: Rear View Of The System

    Rear view of the system This section provides an overview of the connectivity options available at the rear side of the VxRail VE-6615. The following figure and table provides the details of the features that are available at the rear side: Figure 4.
  • Page 11 Figure 5. Inside the system without risers 1. Cooling fan cage assembly 2. Fan power connector 3. Processor 4. System board 5. Guiding mechanism to guide Riser module 6. Rear I/O board 7. Power Supply Units (PSU1 and PSU2) 8. LOM card 9.
  • Page 12 The following figure shows the components inside the system with the expansion card risers: Figure 6. Inside the system with risers 1. Cooling fan cage assembly 2. Fan power connector 3. Processor 4. Latch mechanism to engage Riser module 5. Guiding mechanism to guide Riser module 6.

  • Page 13: System Information Label

    System information label The system information label is on the back side of the system cover. The following figures show the information labels: Figure 7. Service information System overview...
  • Page 14 Figure 8. Memory information Figure 9. LED behavior Figure 10. Icon legend System overview...

  • Page 15: Rail Sizing And Rack Compatibility Matrix

    Figure 11. System tasks Figure 12. Fan Figure 13. Express service tag label Rail sizing and rack compatibility matrix For specific information about the rail solutions compatible with your system, see Dell Enterprise Systems Rail Sizing and Rack Compatibility Matrix. System overview...
  • Page 16 The matrix provides the following information: ● Details about rail types and their functions ● Rail adjustability range for various types of rack mounting flanges ● Rail depth with and without cable management accessories ● Types of racks that are supported for various types of rack mounting flanges System overview...

  • Page 17: Chapter 3: Technical Specifications

    Technical specifications This section contains the technical and environmental specifications of your system. Chassis dimensions and weight The following figure and table shows the chassis dimensions of VxRail VE-6615: Figure 14. Chassis dimensions Table 4. Chassis dimensions  Drives Za with...

  • Page 18: Processor Specifications

    Processor specifications The VxRail VE-6615 supports one fourth-generation AMD EPYC 9004 series processor. PSU specifications The VxRail VE-6615 supports two AC or DC PSUs. The following table provides the PSU specifications: Table 6. PSU specifications   Class Heat Frequency AC Voltage...

  • Page 19: Cooling Fan Specifications

    C13 power cable combined with C14 to C15 jumper power cable can be used to adapt 1800 W PSU. Cooling fan specifications VxRail VE-6615 supports up to four High-Performance Gold (HPR Gold) fans for cooling. The following table provides the cooling fan specifications: Table 8.

  • Page 20: System Battery Specifications

    VxRail uses one CR 2032 3.0 V lithium coin-cell battery. Expansion card riser specifications The VxRail VE-6615 supports up to three PCIe slots on the system board. The following table provides information about the expansion card slots that are supported on the system: Table 9.

  • Page 21: Storage Controller Specifications

    VxRail VE-6615 supports 12, 288-pin memory module sockets with speeds up to 4800 MT/s. Consider the following: ● Memory DIMM slots are not hot pluggable. ● Memory DIMMs used must be of the same type and capacity. Mixing of different capacity DIMMs is not supported.

  • Page 22: Video Specifications

    ● DB-15 VGA port on the front panel and on the rear I/O board. Video specifications VxRail VE-6615 supports integrated Matrox G200 graphics controller with 16 MB of video frame buffer. The following table describes the supported video resolution options for the system: Table 13.
  • Page 23 Table 15. Common environmental specifications (continued) Allowable operations Maximum non-operational altitude 12,000 meters (39,370 ft) Maximum operational altitude 3,050 meters (10,006 ft) Per ASHRAE thermal guidelines for tape hardware, these are not instantaneous rates of temperature change. The following table describes the maximum vibration specifications: Table 16.

  • Page 24: Thermal Restriction Matrix

    Thermal restriction matrix The following table describes the label references used in the restriction tables: Table 20. Label reference  Label Description Standard performance HPR Gold High performance (gold grade) EXT. HSK. External Heat sink Low profile Full height Direct liquid cooling The following table describes the thermal restriction matrix for non-GPU configuration: Table 21.
  • Page 25 Table 22. Air cooling: Thermal restriction matrix (GPU configuration)  (continued) Configuration 10 x 2.5-inch cTDP No rear drives 256 GB RDIMM 35°C (95°F) Technical specifications...

  • Page 26: Chapter 4: Initial Setup And Configuration

    To install and deploy VxRail, you can purchase deployment services from Dell Technologies or select the VxRail self-deployment option (no installation services). If you are using VxRail deployment services from Dell Technologies, do not rack the VxRail or connect power. Contact your Dell Technologies account team or reseller to arrange for deployment by Dell Technologies certified technicians.

  • Page 27: Options To Set Up Idrac Ip Address

    Browse All Products widget, select the iDRAC software that you are using from the Remote Enterprise Systems Management column. From the Documentation section, locate the Integrated Dell Remote Access Controller User's Guide. You can also go to Dell Support and search for your specific product.

  • Page 28: Chapter 5: Pre-Operating System Management Applications

    You can manage basic settings and features of the VxRail without booting into the operating system by using the system firmware. Dell Technologies optimizes your VxRail with the settings during installation and configuration. Do not change any basic settings or features set by Dell Technologies to ensure best performance.
  • Page 29 Table 25. Options on the System BIOS screen  Option Description System Information Provides information about the system such as the system model name, BIOS version, and Service Tag. Memory Settings Specifies information and options that are related to the installed memory. Processor Settings Specifies information and options that are related to the processor such as speed and cache size.
  • Page 30 Table 26. System Information details (continued) Option Description UEFI Compliance Version Specifies the UEFI compliance level of the system firmware. AGESA Version Specifies the AGESA reference code version. SMU Version Specifies the SMU firmware version. MPIO Version Specifies the MPIO firmware version. Memory settings In the BIOS, access Memory Settings to view details.
  • Page 31 Table 28. Processor settings details (continued) Option Description IOMMU Support Enables or disables the IOMMU support. It is required to create an IVRS ACPI table. This option is set to Enabled by default. Kernel DMA Protection When this option is set to Enabled, using IOMMU, BIOS, and the operating system enables the direct memory access protection for DMA capable peripheral devices.
  • Page 32 Table 28. Processor settings details (continued) Option Description x2APIC Mode Enables or disables x2APIC mode. This option is set to Enabled by default. NOTE: For two CPU 64 core configuration, x2APIC mode is not switchable if 256 threads are enabled (BIOS settings: All CCD, cores, and logical processors enabled).
  • Page 33 Dell Qualified NVMe drives always use the UEFI NVMe driver that is built into the Dell BIOS. When this option is set to 'All Drives', the BIOS driver will also be used with any NVMe drives in the system that is not qualified by Dell. The option is set to Dell Qualified Drives by default.
  • Page 34 Table 32. Boot settings details (continued) Option Description NOTE: This option controls the UEFI boot order. The first option in the list is attempted first. The following table describes the available UEFI boot setting options: Table 33. UEFI boot settings  Option Description UEFI Boot Sequence Enables you to change the boot device order.
  • Page 35 Table 34. Network settings details (continued) Option Description Number of PXE Devices Enables you to choose the number of PXE Devices from 1 to 4, 8, 12, 16. PXE Device n (n = 1 to 16) Enables or disables the device. When enabled, a UEFI PXE boot option is created for the device.
  • Page 36 Table 36. HTTP Device n settings details (continued) Option Description DNS info via DHCP Enables or disables DNS Information from DHCP. This option is set to Enable by default. Primary DNS Specifies the primary DNS server IP address for the HTTP Device. Secondary DNS Specifies the secondary DNS server IP address for the HTTP Device.
  • Page 37 Table 40. Integrated devices details  Option Description User Accessible USB Ports Configures the user accessible USB ports. Select Only Back Ports On disables the front USB ports. Select All Ports Off disables all front and back USB ports. Select All Ports Off (Dynamic) disables all front and back USB ports during POST.
  • Page 38 Table 40. Integrated devices details (continued) Option Description into the operating system or causes delays in system startup. If the slot is disabled, both the Option ROM and UEFI drivers are disabled. Only slots that are present on the system will be available for control. Slot n: Enables or disables or only the boot driver is disabled for the PCIe slot n.
  • Page 39 System profile settings In the BIOS, access System Profile Settings to view the details. 1. To view the System Profile Settings screen, power on the system and press F2. 2. Click System Setup Main Menu, System BIOS, and then System Profile Settings. The following table describes the available system profile setting options: Table 42.
  • Page 40 Table 42. System Profile Settings details (continued) Option Description DF PState Latency Disabled: Disables the DP P-state latency optimizer. Enabled: Enables the DF P-state Optimizer latency optimizer. This option is set to Enabled by default. DF CState This field enables(0xF)/disables(0x0) DF Cstate. This option is set to Enabled by default. Host System Management This value controls the Host System Management Port(HSMP) interface to provide Port(HSMP)Support...
  • Page 41 Table 43. System security details (continued) Option Description AC Power Recovery Sets how the system behaves after AC power is restored to the system. This option is set to Last by default. AC Power Recovery Delay Sets the time delay for the system to power on after AC power is restored to the system. This option is set to Immediate by default.
  • Page 42 1. To enter System Setup, press F2 immediately after turning on or rebooting your system. 2. On the System Setup Main Menu screen, click System BIOS > System Security. 3. On the System Security screen, verify that Password Status is set to Unlocked. 4.
  • Page 43 Enables or disables the Load Legacy Video Option ROM option. This option is set to Disabled by default. Dell Wyse P25/P45 BIOS Access Enables or disables the Dell Wyse P25/P45 BIOS Access. This option is set to Enabled by default. Pre-operating system management applications...
  • Page 44 NOTE: Accessing some of the features on the iDRAC settings needs the iDRAC Enterprise License upgrade. For more information about using iDRAC, see Dell Integrated Dell Remote Access Controller User's Guide at Dell iDRAC manuals.

  • Page 45: Dell Lifecycle Controller

    Dell system embedded Unified Extensible Firmware Interface (UEFI) applications. The Dell Lifecycle Controller provides advanced embedded system management throughout the life cycle of the system. The Dell Lifecycle Controller is started during the boot sequence and functions independently of the operating system.

  • Page 46: Chapter 6: Configuration Information

    CTRS_SRC_SA1 and BP-DST_SA1 that is unexpected and does not The elements that are reported Config Error : SL Cable PLANAR_SL7 match any Dell qualified configuration. in HWC8010 errors are assembled and CTRL_DST_PA1 incorrectly. Verify the element (for example: cable, risers, and so on) placement in the system.

  • Page 47: Error Messages

    Error messages This section describes the error messages that are displayed on the screen during POST or captured in the system event log (SEL) or life-cycle log. The following tables describe the hardware configuration (HWC) errors: Table 50. Error message HWC8010  Error code HWC8010 Message...

  • Page 48: Chapter 7: Component Replacement Guidelines

    Some hardware components that require you to contact the Dell Technologies support to arrange for repair or replacement. Before you proceed with the replacement, go to SolVe and generate the replacement procedure of the component that you want to replace.

  • Page 49: System Memory Guidelines

    The system memory is organized into 12 channels per processor (one memory socket per channel), 12 memory sockets per processor and 12 memory sockets per system. The VxRail VE-6615 supports DDR5 registered DIMMs (RDIMMs). It does not support DDR4 DIMMs. The following figure shows the memory channels on the system board:...
  • Page 50 Figure 17. Memory channels The following table describes how the memory channels are organized: Component replacement guidelines...

  • Page 51: General Memory Module Installation Guidelines

    Table 53. Memory channels  Process Channel Slot Slot Slot A3 Slot A9 Slot A7 Slot A11 Slot A2 Slot A6 Slot A4 Slot A10 Slot A8 Slot A12 The following table describes the supported memory matrix: Table 54. Supported memory matrix  DIMM type Rank (R) Capacity...

  • Page 52: Expansion Card Installation Guidelines

    ● Minimum recommended configuration is to populate four equal memory modules per processor. Expansion card installation guidelines This section describes the supported expansion cards and riser configurations. The following figure shows the expansion card riser slot connectors on the system board: Figure 18.
  • Page 53 Figure 19. Riser 1Q 1. Slot 1 The following figure shows slot 1 and slot 2 on the riser 2T: Figure 20. Riser 2T 1. Slot 1 2. Slot 2 The following figure shows slot 3 on the riser 3P: Component replacement guidelines...
  • Page 54 The expansion cards with the highest priority should be installed first using the slot priority indicated. All the other expansion cards should be installed in the card priority and slot priority order. VxRail VE-6615 supports fourth-generation (Gen 4) and fifth-generation (Gen 5) expansion cards.
  • Page 55 Table 56. Expansion card riser configurations (continued) With regular PCIe slot With GPU shroud shroud Low profile - Half Low profile - Half Slot 3 x16 (Gen 5) length length The following table provides information about the PCIe riser configurations: Table 57. PCIe Riser Configurations  Config Riser PERC...
  • Page 56 Table 58. Config2. R2T + R3P (continued) Card type Slot priority Maximum number of cards Broadcom (NIC: 10 Gb) DP, 10G, 57416, 1, 2, 3 Mellanox (OCP: 25 Gb) 2P, S28 Integrated slot Broadcom (OCP: 25 Gb) 4P, V3 Integrated slot Broadcom (OCP: 25 Gb) 2P, V3 Integrated slot Intel (OCP: 25 Gb) 2P, V2...

  • Page 57: Drive Backplane

    FOXCONN (BOSS-N1) CRD, CTL, Integrated slot MONO, 16G Drive backplane VxRail VE-6615 supports 10 x 2.5-inch SAS, SATA, or NVMe drive backplane. The following figure shows the connectors on the drive backplane: Figure 23. 10 x 2.5-inch drive backplane 1. DST_SB1 2.

  • Page 58: Chapter 8: Jumpers And Connectors

    System board connectors This section provides an overview of the system board jumpers and connectors of the VxRail VE-6615. The following figure and table helps you identify all the connectors on the system board: Figure 24.
  • Page 59 Table 60. System board jumpers and connectors (continued) Item Connector Description Battery SIG connector Battery SIG connector Rear I/O connector Rear I/O connector SL9_CPU_PB5 PCIe connector 9 Coin Cell battery Coin Cell battery A1, A5, A3, A9, A7, and A11 DIMMs for CPU for Channels A, B, C, D, E, and OCP NIC 3.0 connector OCP NIC 3.0 connector SL11_CPU1_PB6...

  • Page 60: System Board Jumper Settings

    Your warranty does not cover any damage due to servicing that is not authorized by Dell. Read and follow the safety instructions that are shipped with your product. The existing passwords are not disabled (erased) until the system boots with the jumper on pins 4 and 6. However, before you assign a new system and/or setup password, you must move the jumper back to pins 2 and 4.

  • Page 61: Chapter 9: System Diagnostics And Indicator Codes

    System diagnostics and indicator codes The diagnostic indicators on the system front panel display system status during system startup. This section contains information about the chassis LEDs, and the indicator codes for your VxRail. Power button LED The power button LED is on the front panel of your VxRail. The following figure and table shows the power LED button and describes its conditions: Figure 25.

  • Page 62: System Health And System Id Indicator Codes

    ● The ambient temperature is too high. or there is a fan failure). ● External airflow is obstructed. If the problem persists, see Dell Technologies Support. Electrical The indicator turns solid Check the system event log or system messages for the...

  • Page 63: Idrac Direct Led Indicator Codes

    The System ID mode is active. Press the System health and System ID button to switch to System health mode. Solid amber The system is in Fail-safe mode. If the problem persists, see Dell Technologies Support. Blinking amber Indicates that the system is experiencing a fault. Check the System event log for specific error messages.

  • Page 64: Idrac Quick Sync 2 Indicator Codes

    If the LED fails to power on, reseat the left control feature is powered off. Press the iDRAC panel flex cable and check. If the problem persists, Quick Sync 2 button to power on the Dell Technologies Support. iDRAC Quick Sync 2 feature. Solid white Indicates that iDRAC Quick Sync 2 is If the LED fails to power off, restart the system.

  • Page 65: Psu Indicator Codes

    Figure 29. NIC indicator 1. Link LED indicator 2. Activity LED indicator Table 67. NIC indicator codes  NIC indicator codes Condition The link and activity indicators are off. NIC is not connected to the network. The link indicator is green, and the activity NIC is connected to a valid network at its maximum port speed, and data is being indicator is blinking green.

  • Page 66: Drive Indicator Codes

    Table 68. PSU status indicator codes (continued) Power indicator Condition codes Blinking amber An issue with the PSU. Not powered on Power is not connected to the PSU. Blinking green PSU firmware update is in process. Do not disconnect the power cable or unplug the PSU when updating firmware.

  • Page 67: Use System Diagnostics

    Use system diagnostics If you experience an issue with the system, run the system diagnostics before contacting Dell for technical support. You can run system diagnostics is to test the system hardware without using additional equipment or risking data loss. If you are unable to fix the issue, support personnel use the diagnostics results to help you solve the issue.

  • Page 68: System Board Diagnostic Led Indicators

    Run the Dell Embedded System Diagnostics from the Dell Lifecycle Controller If your system does not boot, run the Dell Embedded System Diagnostics (ePSA) from the Dell Lifecycle Controller. 1. During the boot cycle, press F10. 2. Select Hardware Diagnostics > Run Hardware Diagnostics.

  • Page 69: Chapter 10: Additional Support

    Dell. Dell Technical Support uses this information to troubleshoot the issue. ● Proactive contact: A Dell Technical Support agent contacts you about the support case and helps you resolve the issue. The benefits vary depending on the Dell Service entitlement that you purchased. For more information, see Secure Connect Gateway.

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