Getting Help On The Web - Kodak ESP 5200 User Manual

Troubleshooting
Problem
Paper jam
Error codes/messages Go to

Getting help on the Web

Get help with wireless networking.
Use our Step-by-Step Solutions and Repair tool to
troubleshoot common problems.
Search our knowledge base of FAQs (Frequently
Asked Questions).
Download the latest firmware and software for
optimal printer performance.
Check the Extended User Guide for detailed
instructions and the recommended system
requirements
Get help with problems you cannot resolve.
14
Possible Solutions
• Check for paper in the rear-access cleanout area.
• Open the printer access door and gently remove any paper from inside the printer.
• Make sure the paper in the tray is free of tears or creases.
• Make sure you do not overload the paper tray.
For more information, go to www.kodak.com/go/stepbystep. Select All-in-one
printer, then Paper jam.
www.kodak.com/go/esp5250support
then type your error code or message.
For more troubleshooting information:
www.kodak.com/go/aiosupport
or www.kodak.com/go/esp5210support,
www.kodak.com/go/inkjetnetworking
www.kodak.com/go/stepbystep
www.kodak.com/go/esp5250support
www.kodak.com/go/esp5210support
www.kodak.com/go/esp5250downloads
www.kodak.com/go/esp5210downloads
www.kodak.com/go/manuals
Contact Kodak at www.kodak.com/go/contact
have the following information available:
– Kodak Service Number (located inside the printer
when you open the printer access door)
– Printer model number (located on the control
panel)
–
Computer model, operating system, and version
of Home Center Software
or
or
and