Siemens SIMOTICS CONNECT 400 Operating Instructions Manual
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Siemens SIMOTICS CONNECT 400 Operating Instructions Manual

Siemens SIMOTICS CONNECT 400 Operating Instructions Manual

Connectivity module
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Summary of Contents for Siemens SIMOTICS CONNECT 400

  • Page 1 www.siemens.com/digital-motor...
  • Page 3 Description Preparations for use SIMOTICS CONNECT 400 Mounting and installation Commissioning Operating Instructions Operation Maintenance Disposal Troubleshooting/FAQs Further information SIMOTICS CONNECT 400 V1.0.3.2 SIDRIVE IQ Config (Android) V2.8.0 SIDRIVE IQ Config (iOS) V2.8.0 Drivetrain Analyzer Cloud V1.0 04/2024 A5E50161952B AQ...
  • Page 4 Note the following: WARNING Siemens products may only be used for the applications described in the catalog and in the relevant technical documentation. If products and components from other manufacturers are used, these must be recommended or approved by Siemens. Proper transport, storage, installation, assembly, commissioning, operation and maintenance are required to ensure that the products operate safely and without any problems.

  • Page 5: Table Of Contents

    Websites of third-party companies..................9 SIMOTICS documentation ....................10 Service and Support......................11 1.5.1 ID link and Siemens Online Support..................11 1.5.2 Siemens Industry Online Support on the road..............12 1.5.3 Feedback on the technical documentation ................. 13 1.5.4 mySupport documentation ....................13 1.5.5 Technical support.......................
  • Page 6 Starting the motor replacement wizard ................116 8.4.2 Insights Hub login......................117 8.4.3 Replacement Info - Step 1/3 ..................... 118 8.4.4 New motor data - Step 2/3 ....................119 8.4.5 Asset Info - Step 3/3 ......................122 SIMOTICS CONNECT 400 Operating Instructions, 04/2024, A5E50161952B AQ...
  • Page 7 Disposing of the battery....................139 Troubleshooting/FAQs........................141 Further information ........................... 143 11.1 Product information......................143 11.2 Product support ....................... 144 11.3 Technical data........................146 11.4 Directives and standards ....................149 Index ..............................153 SIMOTICS CONNECT 400 Operating Instructions, 04/2024, A5E50161952B AQ...
  • Page 8 Table of contents SIMOTICS CONNECT 400 Operating Instructions, 04/2024, A5E50161952B AQ...

  • Page 9: Introduction

    Introduction About SIMOTICS Description SIMOTICS is the Siemens family of electric motors addressing the complete motor spectrum in Digital Industry. SIMOTICS CONNECT 400 Operating Instructions, 04/2024, A5E50161952B AQ...

  • Page 10: About Simotics (Detailed)

    In the meantime, our electric motors are an integral part of the digital enterprise. Motors for motion control Whether synchronous or induction, whether with or without gearbox: Siemens is the right partner when it involves the optimum motor for your motion control application.

  • Page 11: About This Manual

    This document may contain hyperlinks to third-party websites. Siemens is not responsible for and shall not be liable for these websites and their content. Siemens has no control over the information which appears on these websites and is not responsible for the content and information provided there.

  • Page 12: Simotics Documentation

    Online help Instructions for configuring, program‐ Configuration engineers, program‐ ming, and commissioning mers, commissioning engineers Not all documentation classes are available for every SIMOTICS / SINAMICS product. SIMOTICS CONNECT 400 Operating Instructions, 04/2024, A5E50161952B AQ...

  • Page 13: Service And Support

    ID link and Siemens Online Support You can find additional information about the product: • via ID link • using the Siemens Industry Online Support – Website: SIOS – App Industry Online Support (for Apple iOS and Android) Product-specific information via ID link The QR code on your product and on the product packaging contains the ID link.

  • Page 14: Siemens Industry Online Support On The Road

    • Catalogs/brochures • Certificates See also SIOS (https://support.industry.siemens.com/cs/ww/en/) 1.5.2 Siemens Industry Online Support on the road Description Figure 1-2 "Siemens Industry Online Support" app The "Industry Online Support" app supports you in the following areas, for example: • Resolving problems when executing a project •...

  • Page 15: Feedback On The Technical Documentation

    1.5.3 Feedback on the technical documentation Description We welcome your questions, suggestions, and corrections for this technical documentation. Please use the "Provide feedback" link at the end of the entries in Siemens Industry Online Support. Figure 1-3 Requests and feedback 1.5.4...

  • Page 16: Technical Support

    Description SITRAIN – Digital Industry Academy offers a comprehensive range of training courses on Siemens industrial products – directly from the manufacturer, for all industries and use cases, for all knowledge levels from beginner to expert. More information can be found on the Internet via the following address (https:// www.siemens.com/sitrain).
  • Page 17 Introduction 1.5 Service and Support See also Spares on Web (https://www.sow.siemens.com) SIMOTICS CONNECT 400 Operating Instructions, 04/2024, A5E50161952B AQ...

  • Page 18: Important Product Information

    1.6.2 Compliance with the General Data Protection Regulation Description Siemens complies with the principles of the General Data Protection Regulation (EU), in particular the principle of data minimization ("privacy by design"). For this SINAMICS product, this means: • User management and access control (UMAC) The product processes or stores the following personal data: –...

  • Page 19: Compliance With The General Data Protection Regulation

    1.6.3 Compliance with the General Data Protection Regulation Description Siemens complies with the principles of the General Data Protection Regulation (EU), in particular the principle of data minimization ("privacy by design"). For SINAMICS DCB Studio, this means: • User administration The product processes or stores the following personal data: –...
  • Page 20 Introduction 1.6 Important product information SIMOTICS CONNECT 400 Operating Instructions, 04/2024, A5E50161952B AQ...

  • Page 21: Safety Instructions

    • Do not short-circuit the battery. • Do not connect the battery with the incorrect polarity. • Do not heat up the battery to over 100 °C. • Protect the battery from direct solar radiation, humidity and condensation. SIMOTICS CONNECT 400 Operating Instructions, 04/2024, A5E50161952B AQ...

  • Page 22: Qualified Personnel

    • Through appropriate training and experience, they are able to recognize and avoid risks and potential dangers in their particular field of activity. • Those responsible have instructed them to carry out the work. SIMOTICS CONNECT 400 Operating Instructions, 04/2024, A5E50161952B AQ...

  • Page 23: Cybersecurity Information

    (https://www.siemens.com/industrialsecurity). Specific security information for SC400 • Make sure that the Bluetooth range of SIMOTICS CONNECT 400 does not extend outside of the company site (approx. 5-10 meters). • Make sure that the Wi-Fi is used with awareness of security issues. This includes using the WPA2 security protocol.
  • Page 24 Safety instructions 2.3 Cybersecurity information SIMOTICS CONNECT 400 Operating Instructions, 04/2024, A5E50161952B AQ...

  • Page 25: Description

    Drivetrain Analyzer Cloud SIMOTICS CONNECT 400 connects drive train components with the cloud-based analytics of the Insights Hub application Drivetrain Analyzer. This enables you to improve the productivity, reliability, and service options of the drive train component. The following figure gives you a system overview of the Insights Hub application Drivetrain Analyzer with the...

  • Page 26: Simotics Connect 400" Connectivity Module

    The captured motor data are transmitted to Drivetrain Analyzer via a WLAN interface and analyzed. Note The SIMOTICS CONNECT 400 connectivity module can be used in combination with rib-cooled low-voltage induction motors (see Technical specifications (Page 146)). In addition to motor monitoring, from V1.0.2.0, "Generic Vibration monitoring" can be set.
  • Page 27 Description 3.2 "SIMOTICS CONNECT 400" connectivity module The Connectivity Kit contains the following components in addition to the connectivity module: • Metal bracket for mounting on the motor housing • Fastening screws Data security The data are backed up using the following mechanisms: •...
  • Page 28 Description 3.2 "SIMOTICS CONNECT 400" connectivity module SIMOTICS CONNECT 400 Operating Instructions, 04/2024, A5E50161952B AQ...

  • Page 29: Preparations For Use

    Preparations for use Visual inspection After mounting the motor, visually inspect the connectivity module for any damage. In case of damage, please contact Product Support (Page 144). SIMOTICS CONNECT 400 Operating Instructions, 04/2024, A5E50161952B AQ...

  • Page 30: Shipping And Storage Conditions

    Do not damage the connectivity module while the motor is being transported, stored and operated. It is not permissible that the connectivity module is subject to mechanical loads and stress. SIMOTICS CONNECT 400 Operating Instructions, 04/2024, A5E50161952B AQ...

  • Page 31: Requirements

    The SIMOTICS CONNECT 400 connectivity module does not support Wi-Fi authentication protocols according to IEEE 802.1X. Ports that are used Release the following ports used by SIMOTICS CONNECT 400 to allow an Internet connection to be established: • Secure data exchange with Drivetrain Analyzer: TCP port 443 •...
  • Page 32 Preparations for use 4.3 Requirements SIMOTICS CONNECT 400 Operating Instructions, 04/2024, A5E50161952B AQ...

  • Page 33: Mounting And Installation

    If the ambient conditions according to IP54 cannot be ensured at the installation location – or if a higher degree of protection is required – then the user must apply additional measures to ensure safe and reliable operation. With production version ≥ FS03, SIMOTICS CONNECT 400 housings have an IP65 degree of protection. Requirement Upgrade your motor with a connectivity module.

  • Page 34: Installing The Mounting Bracket

    Short arm of the mounting bracket: Inner side for gluing to the motor cooling ribs over the full surface area ② Thread for the fastening screws of the connectivity module ③ Long arm of the mounting bracket: Surface for attaching the connectivity module using screws ④ Thermally conducting contact SIMOTICS CONNECT 400 Operating Instructions, 04/2024, A5E50161952B AQ...
  • Page 35 2. Choose the position for the connectivity module on the motor. The following figures show examples of the position for the connectivity module on the motor. SIMOTICS CONNECT 400 Operating Instructions, 04/2024, A5E50161952B AQ...
  • Page 36 5. Press the mounting bracket onto the motor cooling ribs using your hand. 6. Allow the adhesive applied to the mounting bracket to dry. Carefully comply with the usage instructions provided on the adhesive package. 7. Allow the adhesive to completely dry. SIMOTICS CONNECT 400 Operating Instructions, 04/2024, A5E50161952B AQ...

  • Page 37: Mounting The Connectivity Module

    The battery is not contacted in the delivered condition. Mounting elements The following figures provide an overview of the relevant mounting elements of the connectivity module in the closed and open condition: ① Front cover ② Cover fixing screws SIMOTICS CONNECT 400 Operating Instructions, 04/2024, A5E50161952B AQ...
  • Page 38 7. Put the front cover back in position. Ensure that the cover fits precisely. 8. Tighten the 2 central fixing screws on the front cover "hand-tight", applying a maximum torque of 1 Nm. SIMOTICS CONNECT 400 Operating Instructions, 04/2024, A5E50161952B AQ...

  • Page 39: Commissioning

    • You have valid access data for the WLAN access point to connect the connectivity module to the Internet. • You have valid access data for Insights Hub and onboarding rights in Drivetrain Analyzer. SIMOTICS CONNECT 400 Operating Instructions, 04/2024, A5E50161952B AQ...

  • Page 40: Installing The "Sidrive Iq Config" Application

    (https://play.google.com/store/ sidrive-iq-config/id1578297088) apps/details?id=com.siemens.configapp) 2. Install the Siemens "SIDRIVE IQ Config" application. After the first start of the application, the terms of use are displayed once. Take note of them and click "Accept" to confirm. The "SIDRIVE IQ Config" application requires the following access authorizations: –...

  • Page 41: Establishing The Connection To The Connectivity Module

    "SC_123". "123" represents exemplarily the last 3 digits of the respective serial number of the connectivity module. You can change the name at a later point in time. Use the "Identify" function to check whether you are connected with the required connectivity module. SIMOTICS CONNECT 400 Operating Instructions, 04/2024, A5E50161952B AQ...
  • Page 42 Button for establishing a connection to the connectivity module If necessary, confirm a pairing request to establish the Bluetooth connection. Procedure 1. Open the "SIDRIVE IQ Config" application. 2. Select an asset from the list. SIMOTICS CONNECT 400 Operating Instructions, 04/2024, A5E50161952B AQ...
  • Page 43 Bluetooth pairing PIN when using the iOS app for Bluetooth pairing. For more information, please refer to the Troubleshooting/FAQs (Page 141) section. Note We recommend that you always upgrade your connectivity module to the latest firmware version. SIMOTICS CONNECT 400 Operating Instructions, 04/2024, A5E50161952B AQ...

  • Page 44: Log In With The Connectivity Module

    Change the user name and password after logging on for the first time for protection against unauthorized access to the connectivity module. In the "Device Credentials" step of the commissioning wizard, you are requested to change the login data. SIMOTICS CONNECT 400 Operating Instructions, 04/2024, A5E50161952B AQ...
  • Page 45 3 minutes. You can then attempt to log in again. Note If you forgot your password, you can reset the user name and the password for the connectivity module back to the factory settings using the "Reset user data (Page 96)" function. SIMOTICS CONNECT 400 Operating Instructions, 04/2024, A5E50161952B AQ...

  • Page 46: Guided Commissioning

    Note If you have already changed the login data or do not want to update them, use the "Next" button to go directly to the next step. SIMOTICS CONNECT 400 Operating Instructions, 04/2024, A5E50161952B AQ...
  • Page 47 – At least one uppercase letter (A-Z) – At least one lowercase letter (a-z) – At least one numeral (0-9) – The following special characters are permitted: Hyphens (-) and underscores (_) are allowed. SIMOTICS CONNECT 400 Operating Instructions, 04/2024, A5E50161952B AQ...

  • Page 48: Wi-Fi - Step 2/7

    Connect the connectivity module to the Wi-Fi network. Supported Wi-Fi networks The current version of the SIMOTICS CONNECT 400 connectivity module does not support proxy server configuration. The connectivity module encrypts your data according to security standard WPA2. For data transfer, the connectivity module supports Wi-Fi connections with a frequency of 2.4 GHz...

  • Page 49: Firmware - Step 3/7

    6.5.4 Firmware - Step 3/7 To keep the firmware of the connectivity module up to date and to implement new functions, firmware updates are regularly made available. The firmware is provided by Siemens as a file in "*.bin" format. Note...
  • Page 50 • The connectivity module must be located in the same WLAN as is presently being used by the mobile end device. • The Wi-Fi network allows communication between the participants, i.e. between the connectivity module and the mobile device. • Load the latest firmware version onto your mobile device. SIMOTICS CONNECT 400 Operating Instructions, 04/2024, A5E50161952B AQ...
  • Page 51 If you do not want to update the firmware, move on to the next step with the "Next" button. If you check the "Activate Automatic Firmware Update" option, you must accept the Terms & Conditions. Activation of the automatic firmware update only takes effect after successful commissioning.  SIMOTICS CONNECT 400 Operating Instructions, 04/2024, A5E50161952B AQ...

  • Page 52: Intervals - Step 4/7

    The calculated battery life is a statistical value. The actual remaining battery life may differ depending on temperature influences or the connection quality of the Wi-Fi network. Note Effects that influence the battery life Shorter intervals result in a shorter battery life. SIMOTICS CONNECT 400 Operating Instructions, 04/2024, A5E50161952B AQ...
  • Page 53 • 24 hours - interval for transmission of the stored data to "Drivetrain Analyzer" You can modify these settings within a preset range of 1 to 48 hours. Note To calculate the bearing status, the measuring cycle must be set to ≳ 5 minutes. SIMOTICS CONNECT 400 Operating Instructions, 04/2024, A5E50161952B AQ...

  • Page 54: Insights Hub Access - Step 5/7

    In the following step, you establish the Insights Hub access for onboarding. Onboarding is the process of connecting and registering the connectivity module at the Insights Hub application "Drivetrain Analyzer", including all settings. SIMOTICS CONNECT 400 Operating Instructions, 04/2024, A5E50161952B AQ...
  • Page 55 2. With the option "Save for future commission", you can save the tenant name you entered or the URL for further commissioning operations. Select this option if it is required. 3. With the "Next" button, the Sign In dialog box for Insights Hub is displayed. SIMOTICS CONNECT 400 Operating Instructions, 04/2024, A5E50161952B AQ...

  • Page 56: Motor Details - Step 6/7

    If the connectivity module is retrofitted or replaced with a replacement device (Page 98), the serial number and the product article number of the motor must be reassigned. This SIMOTICS CONNECT 400 Operating Instructions, 04/2024, A5E50161952B AQ...
  • Page 57 In addition to motor monitoring, from V1.0.2.0, "Generic Vibration monitoring" can be set. Using this function, additional components of the drive train can be monitored, for example, gearbox, coupling, pillow block bearing, pump, fan, compressor as well as other rotating and non-rotating parts. SIMOTICS CONNECT 400 Operating Instructions, 04/2024, A5E50161952B AQ...
  • Page 58 Scan the data matrix code or the QR code of the motor by tapping the "Scan 2D-code" button. Note Motor assignment by scanning the data matrix code or QR code is only possible if the motor is provided with a data matrix code or QR code. SIMOTICS CONNECT 400 Operating Instructions, 04/2024, A5E50161952B AQ...
  • Page 59 Commissioning 6.5 Guided commissioning SIMOTICS CONNECT 400 Operating Instructions, 04/2024, A5E50161952B AQ...
  • Page 60 2011 or for motors of other manufacturers, the following message is displayed: Note If you selected "Generic Vibration Monitoring", then synchronization with the digital twin database does not take place. The values that were entered are used to identify the asset.  SIMOTICS CONNECT 400 Operating Instructions, 04/2024, A5E50161952B AQ...
  • Page 61 This applies both to Siemens motors and to motors of other manufacturers. SIMOTICS CONNECT 400...
  • Page 62 Select the following settings carefully. There is no way of modifying the settings after onboarding. A subsequent change can only be made by Siemens Service (Page 144). Creating a new motor data set is explained using the following rating plate as example.
  • Page 63 Commissioning 6.5 Guided commissioning SIMOTICS CONNECT 400 Operating Instructions, 04/2024, A5E50161952B AQ...
  • Page 64 The "Next" button takes you to the next step in each case. Note Mandatory fields The input fields marked "*" are mandatory fields. Note Text color in input fields black = suggested values, can be overwritten gray = expected input format SIMOTICS CONNECT 400 Operating Instructions, 04/2024, A5E50161952B AQ...
  • Page 65 Commissioning 6.5 Guided commissioning – General data (A) Use the button > to switch to the "Optional General Data" dialog. SIMOTICS CONNECT 400 Operating Instructions, 04/2024, A5E50161952B AQ...
  • Page 66 The "Delete Operating Point" button is used to delete the operating point. Operating point 1 is mandatory and can therefore not be deleted. (B) Use the button > to switch to the "Operating Point 1" dialog. SIMOTICS CONNECT 400 Operating Instructions, 04/2024, A5E50161952B AQ...
  • Page 67 For this, besides current, you can also enter values for speed, efficiency, and power factor. You must enter at least one value for a selected load point. The more values you enter, the more accurate the calculation of the motor model. SIMOTICS CONNECT 400 Operating Instructions, 04/2024, A5E50161952B AQ...
  • Page 68 – Mechanical data Note Shaft height If the shaft height is not stated on the rating plate, you must measure the shaft height. (C) Use the button > to switch to the "Bearing" dialog. SIMOTICS CONNECT 400 Operating Instructions, 04/2024, A5E50161952B AQ...

  • Page 69: Asset Info (Motor Monitoring) - Step 7/7

    2. Check the data entered and confirm with the "Create" button. 3. Continue to commission the equipment. 6.5.8 Asset Info (Motor Monitoring) - Step 7/7 Enter the asset data in the last step of the commissioning wizard. SIMOTICS CONNECT 400 Operating Instructions, 04/2024, A5E50161952B AQ...
  • Page 70 3 MB in size and can be uploaded in "*.jpg" or "*.png" format. However, you can also use the photo function of your mobile device or upload photos from the album of your mobile device. SIMOTICS CONNECT 400 Operating Instructions, 04/2024, A5E50161952B AQ...
  • Page 71 2. Select the application type. 3. Select the operating point. If there are several operating points in the motor data, select the operating point that corresponds to the connection conditions of your motor. SIMOTICS CONNECT 400 Operating Instructions, 04/2024, A5E50161952B AQ...
  • Page 72 When selecting "Direct-on-line operation (DOL)", you can immediately continue with step 7. When selecting "Variable speed drive (VSD)", the following additional fields are displayed. – VSD operating mode – Inverter input voltage (V) – Inverter output voltage (V) SIMOTICS CONNECT 400 Operating Instructions, 04/2024, A5E50161952B AQ...
  • Page 73 If you are not certain when making the selection, or if the converter is not operated in one of the specified control modes, then select U/f. 6. Enter the inverter input voltage (V). The inverter output voltage (V) is determined when entering the inverter input voltage. SIMOTICS CONNECT 400 Operating Instructions, 04/2024, A5E50161952B AQ...
  • Page 74 The connectivity module automatically starts the calibration procedure on the motor. It requires 10 measuring cycles with the motor in the "ON" state and 10 measuring cycles with SIMOTICS CONNECT 400 Operating Instructions, 04/2024, A5E50161952B AQ...

  • Page 75: Asset Info (Generic Vibration Monitoring) - Step 7/7

    "Drivetrain Analyzer Cloud Asset" packages. 6.5.9 Asset Info (Generic Vibration monitoring) - Step 7/7 If you selected "Generic Vibration Monitoring" instead of "Motor Monitoring" in step 6/7, complete commissioning as described below. SIMOTICS CONNECT 400 Operating Instructions, 04/2024, A5E50161952B AQ...
  • Page 76 Choose an asset name with which the asset can be uniquely assigned in "Drivetrain Analyzer". Avoid using asset names that have already been used. – Asset description – Location 2. Select the device type. SIMOTICS CONNECT 400 Operating Instructions, 04/2024, A5E50161952B AQ...
  • Page 77 Commissioning 6.5 Guided commissioning 3. Select the application type. SIMOTICS CONNECT 400 Operating Instructions, 04/2024, A5E50161952B AQ...
  • Page 78 Commissioning 6.5 Guided commissioning 4. Enter the speed. Fields Speed In (rpm) and Speed Out (rpm) are only displayed for a Gearbox device type. SIMOTICS CONNECT 400 Operating Instructions, 04/2024, A5E50161952B AQ...
  • Page 79 After commissioning has been completed, you are automatically logged off from the device and the Bluetooth connection is disconnected. The connectivity module starts to record data and transfer data in the preselected intervals. SIMOTICS CONNECT 400 Operating Instructions, 04/2024, A5E50161952B AQ...
  • Page 80 Every onboarding initiates the provision of resources for "Drivetrain Analyzer Cloud 1 Asset", for which you receive a corresponding email. These provisions do not result in any additional costs for your account. All costs are already included in the purchased "Drivetrain Analyzer Cloud Asset" packages. SIMOTICS CONNECT 400 Operating Instructions, 04/2024, A5E50161952B AQ...

  • Page 81: Operation

    (Page 37), one of the following icons will be displayed: Motor Monitoring Generic Vibration monitoring     Note For "Generic Vibration monitoring", functions Motor Data and Replace Motor are not shown. SIMOTICS CONNECT 400 Operating Instructions, 04/2024, A5E50161952B AQ...

  • Page 82: Offboarding Process Using The "Sidrive Iq Config" Application

    • You have logged onto the connectivity module (Page 42). • The Wi-Fi connection has been set up. (Page 46) • The SIMOTICS Connect 400 connectivity module is registered with IQFleet. (Page 67) • You have the role "iqfleet.offboarding" in "Drivetrain Analyzer". If you do not have this role, offboarding is canceled with an error message "Insufficient rights".
  • Page 83 Operation 7.1 Offboarding process using the "SIDRIVE IQ Config" application Procedure 1. Select "Delete asset (Offboarding)" in the dashboard view. 2. Confirm initiation of the offboarding process with "OK". SIMOTICS CONNECT 400 Operating Instructions, 04/2024, A5E50161952B AQ...
  • Page 84 Successful completion of the offboarding process is confirmed. The connectivity module is now no longer connected to Insights Hub and has deleted all the access data and saved motor data. "Drivetrain Analyzer" has deleted the asset and all the related data. SIMOTICS CONNECT 400 Operating Instructions, 04/2024, A5E50161952B AQ...

  • Page 85: Identifying The Connectivity Module Via The "Sidrive Iq Config" Application

    2. Select the required asset in the device overview. 3. When the pairing request is displayed, confirm the connection with the "Pair" button. 4. Tap on the motor symbol The connectivity module LED flashes. SIMOTICS CONNECT 400 Operating Instructions, 04/2024, A5E50161952B AQ...

  • Page 86: Changing The Measuring And Send Cycles

    You can change these settings within a specified range of between 1 and 48 hours. Note Effects that influence the battery life Shorter intervals result in a shorter battery life. Note To calculate the bearing status, the measuring cycle must be set to ≳ 5 minutes. SIMOTICS CONNECT 400 Operating Instructions, 04/2024, A5E50161952B AQ...
  • Page 87 7.3 Changing the measuring and send cycles Procedure 1. In the dashboard view, select "Intervals". 2. Change the measuring cycle. The "Calculated battery life" is updated. 3. Change the send cycle. The "Calculated battery life" is updated. SIMOTICS CONNECT 400 Operating Instructions, 04/2024, A5E50161952B AQ...

  • Page 88: Changing The Device Credentials Of The Connectivity Module

    Note Reset login credentials (B) The function allows you to reset the user data to the following default values: Name: SC400 User: admin Password: the last 6 digits of the serial number SIMOTICS CONNECT 400 Operating Instructions, 04/2024, A5E50161952B AQ...
  • Page 89 7.4 Changing the device credentials of the connectivity module Procedure 1. In the dashboard view, select "Device credentials". 2. Change the user names. The user name must not comprise more than 21 characters. SIMOTICS CONNECT 400 Operating Instructions, 04/2024, A5E50161952B AQ...
  • Page 90 4. Enter the new password again in the "Repeat password" field. 5. Confirm your changes by pressing "Apply" The user data are changed. Result The login data have been changed. You can now log in with the changed login data. SIMOTICS CONNECT 400 Operating Instructions, 04/2024, A5E50161952B AQ...

  • Page 91: Check Asset Data

    After onboarding, you can display the asset data stored in the connectivity module. Procedure Select "Asset Info" in the dashboard view. The "Asset Info" dialog opens. The values displayed cannot be changed. SIMOTICS CONNECT 400 Operating Instructions, 04/2024, A5E50161952B AQ...
  • Page 92 Operation 7.5 Check asset data SIMOTICS CONNECT 400 Operating Instructions, 04/2024, A5E50161952B AQ...

  • Page 93: Maintenance

    (Page 37), one of the following icons will be displayed: Motor Monitoring Generic Vibration monitoring     Note For "Generic Vibration monitoring", functions Motor Data and Replace Motor are not shown. SIMOTICS CONNECT 400 Operating Instructions, 04/2024, A5E50161952B AQ...

  • Page 94: Updating Software And Firmware

    To keep the firmware of the connectivity module up to date and to implement new functions, firmware updates are regularly made available. The firmware is provided by Siemens as a file in "*.bin" format. Update the firmware using the "SIDRIVE IQ Config" application.
  • Page 95 If the battery is disconnected while the firmware is being updated, this may result in irreparable damage to the connectivity module. Do not disconnect the battery while the firmware is being updated. SIMOTICS CONNECT 400 Operating Instructions, 04/2024, A5E50161952B AQ...
  • Page 96 This is necessary to avoid loss of data. Then continue with the following steps. 2. Tap on "Firmware" in the dashboard view. 3. Start the process by tapping on the "Update" button. SIMOTICS CONNECT 400 Operating Instructions, 04/2024, A5E50161952B AQ...
  • Page 97 The connectivity module automatically restarts after the firmware has been successfully updated. Note Android In rare cases, Android devices may display an error message when resetting the Bluetooth connection. You can ignore this error message. SIMOTICS CONNECT 400 Operating Instructions, 04/2024, A5E50161952B AQ...

  • Page 98: Basic Functions

    Offboarding is the precondition for a new commissioning process (onboarding) for "Drivetrain Ana‐ lyzer". Send data to In‐ Starts transmission of the measurement data from the memory of the connectivity module to "Driv‐ sights Hub etrain Analyzer". Precondition: The onboarding process has already been performed. SIMOTICS CONNECT 400 Operating Instructions, 04/2024, A5E50161952B AQ...
  • Page 99 "WLAN password" field must remain empty. Identification Helps you to visually identify the currently connected connectivity module. The connectivity module LED flashes for five seconds. (press the motor sym‐ bol) SIMOTICS CONNECT 400 Operating Instructions, 04/2024, A5E50161952B AQ...

  • Page 100: Replacing The Connectivity Module

    9. Put the front cover back in position. Ensure that the cover fits precisely. 10.Tighten the 2 central fixing screws on the front cover "hand-tight", applying a maximum torque of 1 Nm. 11.Reconfigure the connectivity module (Page 37). SIMOTICS CONNECT 400 Operating Instructions, 04/2024, A5E50161952B AQ...

  • Page 101: Commissioning The Connectivity Module After Hardware Replacement

    8.3.2.1 Starting the module replacement wizard You can replace a SIMOTICS Connect 400 connectivity module by a new one using function "Replace Module". In this way, you can continue to monitor your motor that was already registered in "Drivetrain Analyzer" without losing historical data.

  • Page 102: Device Credentials - Step 1/7

    Bluetooth. The length of the name is limited to 6 characters. The following characters are permitted: a-z, A-Z, 0-9, -, _. 2. Change the user names. The user name must not comprise more than 21 characters. SIMOTICS CONNECT 400 Operating Instructions, 04/2024, A5E50161952B AQ...

  • Page 103: Wi-Fi - Step 2/7

    Connect the connectivity module to the Wi-Fi network. Supported Wi-Fi networks The current version of the SIMOTICS CONNECT 400 connectivity module does not support proxy server configuration. The connectivity module encrypts your data according to security standard WPA2. For data transfer, the connectivity module supports Wi-Fi connections with a frequency of 2.4 GHz...

  • Page 104: Firmware - Step 3/7

    8.3.2.4 Firmware - Step 3/7 To keep the firmware of the connectivity module up to date and to implement new functions, firmware updates are regularly made available. The firmware is provided by Siemens as a file in ".bin" format. Note...
  • Page 105 • The connectivity module must be located in the same WLAN as is presently being used by the mobile end device. • The Wi-Fi network allows communication between the participants, i.e. between the connectivity module and the mobile device. • Load the latest firmware version onto your mobile device. SIMOTICS CONNECT 400 Operating Instructions, 04/2024, A5E50161952B AQ...
  • Page 106 Bluetooth connection, module replacement will be resumed at Step 4/7 - Intervals. If the Bluetooth connection is disconnected for longer than 5 minutes, start the module replacement and skip steps 1/7, 2/7 and 3/7. SIMOTICS CONNECT 400 Operating Instructions, 04/2024, A5E50161952B AQ...

  • Page 107: Intervals - Step 4/7

    • 24 hours - interval for transmission of the stored data to "Drivetrain Analyzer" You can modify these settings within a preset range of 1 to 48 hours. Note To calculate the bearing status, the measuring cycle must be set to ≳ 5 minutes. SIMOTICS CONNECT 400 Operating Instructions, 04/2024, A5E50161952B AQ...

  • Page 108: Insights Hub Access - Step 5/7

    In the following step, you establish the Insights Hub access for onboarding. Onboarding is the process of connecting and registering the connectivity module at the Insights Hub application "SIDRIVE IQ Fleet", including all settings. SIMOTICS CONNECT 400 Operating Instructions, 04/2024, A5E50161952B AQ...
  • Page 109 2. With the option "Save for future commission", you can save the tenant name you entered or the URL for further commissioning operations. Select this option if it is required. 3. With the "Next" button, the Sign In dialog box for Insights Hub is displayed. SIMOTICS CONNECT 400 Operating Instructions, 04/2024, A5E50161952B AQ...
  • Page 110 Delete this blank before signing in. 5. Confirm your entry of the login data with the "Sign In" button. After successfully logging in, you go directly to Step 6 - Asset Overview. SIMOTICS CONNECT 400 Operating Instructions, 04/2024, A5E50161952B AQ...

  • Page 111: Asset Overview - Step 6/7

    8.3.2.7 Asset Overview - Step 6/7 Once you have logged in to "Drivetrain Analyzer", you see a list of all assets that are integrated in the tenant in the "Asset Overview" step. SIMOTICS CONNECT 400 Operating Instructions, 04/2024, A5E50161952B AQ...
  • Page 112 Procedure 1. From the list, select the asset that you wish to connect to the new connectivity module. – If the Siemens motor has a 2D code, you can assign the motor by scanning the "Data Matrix Code". Press the Scan button. The corresponding asset is automatically selected from the list of assets.

  • Page 113: Replacement Reason - Step 7/7

    2. Move on to the next step with the "Next" button. 8.3.2.8 Replacement reason - Step 7/7 In the last step of the module replacement wizard, enter the reason for the replacement. SIMOTICS CONNECT 400 Operating Instructions, 04/2024, A5E50161952B AQ...
  • Page 114 Maintenance 8.3 Replacing the connectivity module Procedure 1. Press on > . 2. From the following list, select the reason why the module was replaced. SIMOTICS CONNECT 400 Operating Instructions, 04/2024, A5E50161952B AQ...
  • Page 115 Maintenance 8.3 Replacing the connectivity module 3. When selecting "Other" you have the option of entering a reason for the replacement in the "Comment" field. SIMOTICS CONNECT 400 Operating Instructions, 04/2024, A5E50161952B AQ...
  • Page 116 Maintenance 8.3 Replacing the connectivity module 4. Accept the selection and confirm using the "Next" button. 5. Start the replacement process using the "Replace Module" button. SIMOTICS CONNECT 400 Operating Instructions, 04/2024, A5E50161952B AQ...
  • Page 117 Value "0": Motor off (OFF), the sensor is calibrated Value "1": Motor status not defined, the sensor is not calibrated Value "3": Motor on (ON), the sensor is calibrated No additional measures are required to support calibration. SIMOTICS CONNECT 400 Operating Instructions, 04/2024, A5E50161952B AQ...

  • Page 118: Motor Replacement

    • You are logged in to the connectivity module via the "SIDRIVE IQ Config" application. • The Wi-Fi connection has been set up. • The SIMOTICS CONNECT 400 connectivity module is registered with "Drivetrain Analyzer". • You have the necessary authorization (see Drivetrain Analyzer operating instructions, section Activating the Insights Hub user account >...

  • Page 119: Insights Hub Login

    The Sign In dialog for Insights Hub is displayed after starting the motor replacement wizard. Note The tenant name is used under which the asset is registered. It is not possible to change the tenant. SIMOTICS CONNECT 400 Operating Instructions, 04/2024, A5E50161952B AQ...

  • Page 120: Replacement Info - Step 1/3

    After you have successfully logged in, you go directly to Step 1/3 of the motor replacement wizard. 8.4.3 Replacement Info - Step 1/3 In Step 1 - Replacement information, enter the reason why the motor is being replaced. SIMOTICS CONNECT 400 Operating Instructions, 04/2024, A5E50161952B AQ...

  • Page 121: New Motor Data - Step 2/3

    In the following step, use the serial number and product article number of the new motor. If you have not replaced the motor, but for instance you have only changed the operating mode, then you can use the data of the "old" motor. SIMOTICS CONNECT 400 Operating Instructions, 04/2024, A5E50161952B AQ...
  • Page 122 1. Enter the serial number and the product article number. The following options are available: – Manual entry of the serial number and the product article number Enter the serial number and the product article number of the motor in the relevant fields. SIMOTICS CONNECT 400 Operating Instructions, 04/2024, A5E50161952B AQ...
  • Page 123 If there is no data set for your motor in the digital twin database, e.g. for motor models from before 2011 or for motors of other manufacturers, the following message is displayed: SIMOTICS CONNECT 400 Operating Instructions, 04/2024, A5E50161952B AQ...

  • Page 124: Asset Info - Step 3/3

    This applies both to Siemens motors and to motors of other manufacturers. To create a new motor data set, proceed the same as for commissioning, described in Section Procedure - Create a new motor data set (Page 54).
  • Page 125 2. Select the application type. 3. Select the operating point. If there are several operating points in the motor data, select the operating point that corresponds to the connection conditions of your motor. SIMOTICS CONNECT 400 Operating Instructions, 04/2024, A5E50161952B AQ...
  • Page 126 - Vector Control - V/f If you are not certain when making the selection, or if the converter is not operated in one of the specified converter operation modes, then select V/f. SIMOTICS CONNECT 400 Operating Instructions, 04/2024, A5E50161952B AQ...
  • Page 127 Maintenance 8.4 Motor replacement 5. Complete step 3/3 using the "Next" button. 6. Complete the replacement process using button "Replace Motor". SIMOTICS CONNECT 400 Operating Instructions, 04/2024, A5E50161952B AQ...
  • Page 128 • Value "0": Motor off (OFF), sensor calibrated • Value "1": Motor status not defined, sensor not calibrated • Value "3": Motor on (ON), sensor calibrated No additional measures are required to support calibration. SIMOTICS CONNECT 400 Operating Instructions, 04/2024, A5E50161952B AQ...

  • Page 129: Replace Equipment

    • You are logged in to the connectivity module via the "SIDRIVE IQ Config" application. • The Wi-Fi connection has been set up. • The SIMOTICS Connect 400 connectivity module is registered with SIDRIVE IQ Fleet. • You have the necessary authorization (see Drivetrain Analyzer operating instructions, section Activating the Insights Hub user account >...

  • Page 130: Insights Hub Login

    The Sign In dialog for Insights Hub is displayed after starting the equipment replacement wizard. Note The tenant name is used under which the asset is registered. It is not possible to change the tenant. SIMOTICS CONNECT 400 Operating Instructions, 04/2024, A5E50161952B AQ...

  • Page 131: Replace Info - Step 1/3

    After you have signed in successfully, you go directly to Step 1/3 of the equipment replacement wizard. 8.5.3 Replace Info - Step 1/3 In Step 1 - Replace Info, enter the reason why the equipment is being replaced. SIMOTICS CONNECT 400 Operating Instructions, 04/2024, A5E50161952B AQ...

  • Page 132: New Equipment Details - Step 2/3

    4. Move on to the next step with the "Next" button. 8.5.4 New Equipment Details - Step 2/3 In the following step, use the serial number and product article number of the new equipment. SIMOTICS CONNECT 400 Operating Instructions, 04/2024, A5E50161952B AQ...

  • Page 133: Asset Info - Step 3/3

    With the "Next" button, you call up the dialog box for configuring the equipment. 8.5.5 Asset Info - Step 3/3 In the final step of the wizard, you configure the equipment. Note The asset name cannot be changed SIMOTICS CONNECT 400 Operating Instructions, 04/2024, A5E50161952B AQ...
  • Page 134 8.5 Replace Equipment Procedure 1. Enter the input speed (rpm) and the output speed (rpm). 2. Complete step 3/3 using the "Next" button. 3. Complete the replacement process using the "Replace Equipment" button. SIMOTICS CONNECT 400 Operating Instructions, 04/2024, A5E50161952B AQ...
  • Page 135 The connectivity module starts to record data and transfer data in the preselected intervals. After the first measurements, the first connection to "Drivetrain Analyzer" is established automatically, so that you can see the current connection status already shortly after commissioning. SIMOTICS CONNECT 400 Operating Instructions, 04/2024, A5E50161952B AQ...

  • Page 136: Replace The Battery

    When a battery is changed, device configuration data are kept in the retentive memory. The following data are lost: • Measurement data after the last transmission to "Drivetrain Analyzer" • The associated date and time of the connectivity module SIMOTICS CONNECT 400 Operating Instructions, 04/2024, A5E50161952B AQ...
  • Page 137 9. Tighten the 2 central fixing screws on the front cover with a maximum torque of 1 Nm. 10.In the "SIDRIVE IQ Config" application, use the "Battery replacement" function to reset the battery status display to 100 %. SIMOTICS CONNECT 400 Operating Instructions, 04/2024, A5E50161952B AQ...
  • Page 138 Maintenance 8.6 Replace the battery SIMOTICS CONNECT 400 Operating Instructions, 04/2024, A5E50161952B AQ...

  • Page 139: Disposal

    • When disposing of the product or waste that occurs in the individual lifecycle phases, carefully comply with country-specific legislation. • Please contact your local authorities for more information about disposal. SIMOTICS CONNECT 400 Operating Instructions, 04/2024, A5E50161952B AQ...

  • Page 140: Disposing Of The Connectivity Module

    5. Dispose of the connectivity module in compliance with the applicable national regulations or recycle it. Comply with the directive of the European Parliament and Counsel regarding old electrical and electronic devices (http://eur-lex.europa.eu/legal-content/EN/TXT/? uri=CELEX:32012L0019). SIMOTICS CONNECT 400 Operating Instructions, 04/2024, A5E50161952B AQ...

  • Page 141: Disposing Of The Battery

    • Dispose of used lithium batteries individually as special waste. • Dispose of used lithium batteries in compliance with all of the local regulations. • Used lithium batteries can be recycled. Recycle your old batteries! SIMOTICS CONNECT 400 Operating Instructions, 04/2024, A5E50161952B AQ...
  • Page 142 Disposal 9.2 Disposing of the battery SIMOTICS CONNECT 400 Operating Instructions, 04/2024, A5E50161952B AQ...

  • Page 143: Troubleshooting/Faqs

    If you already have the PIN, you can skip the "Scan" step. Tap on the "PIN input" button. In this case, you go directly to 4. 2. To scan, hold the camera of your mobile device over the 2D code on the left at the top of the connectivity module. SIMOTICS CONNECT 400 Operating Instructions, 04/2024, A5E50161952B AQ...
  • Page 144 3. If scanning was successful, "SIDRIVE IQ Config" displays the Bluetooth pairing PIN and copies it to the clipboard. 4. Enter the Bluetooth pairing PIN or insert the PIN from the clipboard. 5. Tap the "Pair" button to complete pairing. SIMOTICS CONNECT 400 Operating Instructions, 04/2024, A5E50161952B AQ...

  • Page 145: Further Information

    (https://www.youtube.com/watch? v=RShjaqjapxo) Using open-source software (OSS) Open-source software is used in the product SIMOTICS CONNECT 400 either unchanged or modified by us. License conditions and open-source software used that have to be published are stored on the CD-ROM supplied with SIMOTICS CONNECT 400.

  • Page 146: Product Support

    If you have any technical questions or require additional information, please contact Technical Support (https://support.industry.siemens.com/cs/ww/en/sc/4868). Have the following connectivity module data ready: • SIMOTICS CONNECT 400 firmware version • SIDRIVE IQ Config app version • Tenant name • Asset name (onboarded) •...
  • Page 147 A list of available spare parts is available through the spare parts service "Spares on Web (https:// www.sow.siemens.com/)" by selecting the serial number and the MLFB of the motor. In "Drivetrain Analyzer", you can call the "Support" dialog via the icon in the asset view.

  • Page 148: Technical Data

    SIMOTICS CONNECT 400 with integrated sensors monitors the condition of the motor to provide information about motor operation and to enable optimization of the application and process. SIMOTICS CONNECT 400 can only be used in combination with the Insights Hub application "Drivetrain Analyze Cloud". Monitoring application Data analyses based on the digital twin of the motor and visualization of the motor's condition are provided comprehensively in the Insights Hub application "Drivetrain...
  • Page 149 Android version through the Google Play Store, iOS version through the Apple App‐ Store Mechanics / material Material of the housing Industrial plastic Durethan® (polyamide, halogen-free, glass-fiber reinforced), ma‐ terial of the cover seal made of silicone Material of the mounting bracket Stainless steel  SIMOTICS CONNECT 400 Operating Instructions, 04/2024, A5E50161952B AQ...
  • Page 150 Weight of the connectivity module, ap‐ 0.25 kg prox. Weight of the Connectivity Kit, including 0.50 kg mounting accessories, approx. Documentation and information Further technical product information and documentation is available at: www.siemens.com/digital-motor (www.siemens.com/digital-motor) SIMOTICS CONNECT 400 Operating Instructions, 04/2024, A5E50161952B AQ...

  • Page 151: Directives And Standards

    Frauenauracher Str. 80 91056 Erlangen, Germany SIMOTICS CONNECT 400 complies with the Radio Equipment Regulations UK SI 2017 No. 1206. This equipment must be installed and operated at a minimum distance of 20 cm between the device and users or bystanders.
  • Page 152 (2) This device must accept any interference received, including interference that may cause un‐ desired operation. Any changes or modifications made to this equipment that are not expressly approved by SIEMENS could void the FCC authority to operate this device.
  • Page 153 เครื ่ อ งโทรคมนาคมและอุ ป กรณ์ น มี ้ ◌ ี ค วามสอดคล ้องตามมาตรฐานหรื อ ข ้อกํ า หนดทางเทคนิ ค ของ กสทช. Australia and New Zealand (RCM, formerly C-Tick) SIMOTICS CONNECT 400 meets the requirements for RCM, Australia and New Zealand SIMOTICS CONNECT 400 meets the requirements for IMDA, Singapore.
  • Page 154 Further information 11.4 Directives and standards KVALITET SIMOTICS CONNECT 400 meets the requirements for KVALITET, Serbia Certification number: P1620134400 SIMOTICS CONNECT 400 meets the requirements of MOC, Israel Certification number: 51-78539 SIMOTICS CONNECT 400 meets the requirements of ICT, Vietman Certification number: C0052180121AE01A3...

  • Page 155: Index

    Requirements, 29 Generic Vibration monitoring Reset login credentials, 87, 97 Dashboard, 79, 91 Reset to factory settings, 97 Retrofit, 35 Identifying the connectivity module, 83 Installing SIDRIVE IQ Config, 38 Safety instructions, 19 Setting up a Wi-Fi connection, 46, (Replace Module) SIMOTICS CONNECT 400 Operating Instructions, 04/2024, A5E50161952B AQ...
  • Page 156 Index Spare part, 98 Spare parts, 145 Spares on Web, 145 Spares on Web, 145 Starting offboarding, 80 Storage conditions, 28 Synchronization intervals, 51, 84, 105 Technical Support, 144 Transport conditions, 28 Updating SIDRIVE IQ Config, 92 Visual inspection, 27 SIMOTICS CONNECT 400 Operating Instructions, 04/2024, A5E50161952B AQ...

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