Fujitsu ETERNUS AX Series Manual
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Fujitsu ETERNUS AX Series Manual

Fujitsu ETERNUS AX Series Manual

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P3AG-5552-22ENZ0
Fujitsu Storage
ETERNUS AX series All-Flash Arrays,
ETERNUS AC series All-Flash Arrays,
ETERNUS HX series Hybrid Arrays
Notes and Cautions When Using This Product

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  • Page 1 P3AG-5552-22ENZ0 Fujitsu Storage ETERNUS AX series All-Flash Arrays, ETERNUS AC series All-Flash Arrays, ETERNUS HX series Hybrid Arrays Notes and Cautions When Using This Product...

  • Page 2: Table Of Contents

    Table of Contents 1. Product Organization ............9 2. Notes and Cautions When Using This Product ....11 Important Note ............................11 Notes on Netlogon Vulnerability (CVE-2022-38023) ................... 11 Remote Support ............................11 REMCS ....................................11 Notes Related to the Network Settings ..................12 About the Management LIF Setting Port ........................12 About the Segment of SP/BMC (e0M) and Data LIF .....................12 About the IP Address Setting of SP/BMC (e0M) .....................12...
  • Page 3 Table of Contents Notes on Monitoring the Storage System ................... 24 NVMe/TCP (Supported in ONTAP 9.10.1 and Later) ..............24 Cautions about CIFS ..........................24 Disconnected Sessions after a CIFS Session Timeout ..................24 About CIFS Access from Non-Windows Hosts ...................... 24 Cautions When Using System-Level Diagnosis .................
  • Page 4 Table of Contents 4. Notes and Cautions for Optional Software....38 Cautions When Using SnapCenter ....................38 When Using SnapCenter Version 4.3.1 ........................38 When Upgrading SnapCenter 4.4 to 4.6 ........................38 When Using SnapCenter and SnapCenter Plugin for VMware vSphere (SCV) ..........38 When Upgrading to SnapCenter 5.0 .........................38 When Using SnapCenter 5.0 ............................
  • Page 5 List of Figures Figure 1 ETERNUS AX Series Product Lineup........................9 Figure 2 ETERNUS AC Series ..............................9 Figure 3 ETERNUS HX Series Product Lineup........................10 Notes and Cautions When Using This Product...
  • Page 6 List of Tables Table 1 List of ETERNUS AX/AC/HX Products ......................... 9 Table 2 Ports Defined as Cluster LIFs in Advance ......................12 Table 3 List of Supported Combinations for MetroCluster IP.................. 23 Notes and Cautions When Using This Product...
  • Page 7 Flash Arrays, the ETERNUS AC2100 All-Flash Arrays, and the ETERNUS HX2100/HX2200/HX2300, ETERNUS HX6100 Hybrid Arrays (hereinafter referred to as ETERNUS AX/AC/HX) are designed to be connected to Fujitsu servers (Fujitsu SPARC Servers, PRIMEQUEST, PRIMERGY, and other servers) or non-Fujitsu servers.
  • Page 8 Preface Document Conventions ■ Notice Symbols The following notice symbols are used in this manual: Indicates information that you need to observe when using the ETERNUS AX/AC/HX. Make sure to read the information. Indicates information and suggestions that supplement the descriptions included in this manual.

  • Page 9: Product Organization

    ETERNUS AX2200 ETERNUS AC2100 Hybrid Arrays ETERNUS HX2100 ETERNUS HX6100 ETERNUS HX2200 ETERNUS HX2300 ■ ETERNUS AX series (All-Flash Arrays) • ETERNUS AX1100/AX1200/AX2100/AX2200, ETERNUS AX4100 Refer to this website for the specifications. Figure 1 ETERNUS AX Series Product Lineup ■...
  • Page 10 Product Organization ■ ETERNUS HX series (Hybrid Arrays) • ETERNUS HX2100/HX2200/HX2300, ETERNUS HX6100 Refer to this website for the specifications. Figure 3 ETERNUS HX Series Product Lineup Notes and Cautions When Using This Product...

  • Page 11: Notes And Cautions When Using This Product

    Notes and Cautions When Using This Product This chapter describes notes and cautions when using this product. Important Note Notes on Netlogon Vulnerability (CVE-2022-38023) The versions that have implemented the security update for Netlogon vulnerability (CVE-2022- 38023) are as follows. •...

  • Page 12: Notes Related To The Network Settings

    Notes and Cautions When Using This Product Notes Related to the Network Settings Notes Related to the Network Settings About the Management LIF Setting Port When collecting logs during maintenance work, confirm that e0M is the Management LIF port and collect it from e0M.

  • Page 13: Notes When Connecting Tape Devices

    Notes and Cautions When Using This Product Notes When Connecting Tape Devices Notes When Connecting Tape Devices Because the tape alias setting uses the serial number of the drive/changer, if the drive/changer is replaced, the tape alias must be set again on the ETERNUS AX/AC/HX. Notes and Cautions for SSDs Notes on Using SSDs SSDs have reserved spaces to handle stress on SSDs, which increases as the number of write opera-...

  • Page 14: Notes And Cautions When Starting The Eternus Ax/Ac/Hx

    Notes and Cautions When Using This Product Notes and Cautions When Starting the ETERNUS AX/AC/HX Notes and Cautions When Starting the ETERNUS AX/AC/HX When starting the system, turn the power on in order from the drive shelf and then the controller. Turn on the drive shelf and then after the Shelf LED turns green, turn on the controller.
  • Page 15 Notes and Cautions When Using This Product Notes and Cautions When Starting the ETERNUS AX/AC/HX Make sure that the status LED is green. Status LED ■ Drive Shelf Turn the AC switch of all the power supply units to the ON position (marked "|"). An AC switch is not installed on the power supply units of the NS224 drive shelves.
  • Page 16 Notes and Cautions When Using This Product Notes and Cautions When Starting the ETERNUS AX/AC/HX Make sure that the Power LED of the power supply units is green. Serial console port Power LED RJ45 / USB AC switch Make sure that the Shelf Power LED is green and the Fault LED is off on the front of the controller shelf.

  • Page 17: Checking The Lif Status After Rebooting The Eternus Ax/Ac/Hx

    Notes and Cautions When Using This Product Notes and Cautions When Starting the ETERNUS AX/AC/HX Check the cluster configuration. (1) If the cluster consists of two nodes, execute the "cluster show" command. Make sure that Health and Eligibility are enabled (true). cluster1::>...
  • Page 18 Notes and Cautions When Using This Product Notes and Cautions When Starting the ETERNUS AX/AC/HX If there is a LIF whose "Status Admin" is "down" or whose "Is Home" is "false", perform the following procedure. Procedure Enable data LIFs. Input network interface modify {-role data} -status-admin up Example cluster1::>...

  • Page 19: Stopping The Eternus Ax/Ac/Hx

    Notes and Cautions When Using This Product Notes and Cautions When Starting the ETERNUS AX/AC/HX Stopping the ETERNUS AX/AC/HX ■ Cautions When Configuring an External Security Key Management Server If security key management is configured using an external security key management server, stop the server after the ETERNUS AX/AC/HX has stopped.

  • Page 20: Notes When Performing Field Expansion

    Refer to Online Help for details on how to check the serial number. To perform a field expansion, provide the serial numbers to your Fujitsu or partner sales representa- tive.

  • Page 21: Notes Related To Failures

    Notes and Cautions When Using This Product Notes Related to Failures • Example of finding the serial number using the command line Enter "run local sysconfig" on the system management console. The "System Serial Number:" string in the return value is followed by a 12-digit number, which indicates the serial number. A unique serial number is assigned to each of the two controllers and both serial numbers are required.

  • Page 22: Notes When Replacing The Controllers

    Notes and Cautions When Using This Product Cautions When Using the Drive Shelf Notes When Replacing the Controllers If a failure occurs, the controllers may need replacing. • When controllers are replaced, the MAC address of the LAN port assigned to the controller is changed.

  • Page 23: Notes Related To Metrocluster Ip

    Notes and Cautions When Using This Product Notes Related to MetroCluster IP Notes Related to MetroCluster IP Supported Model Combinations MetroCluster IP is supported by an ETERNUS AX2100 (excluding the ASA model) and ETERNUS HX2200 running ONTAP 9.7 or by all models (excluding the ETERNUS AX1100 and the ETERNUS HX2100) running ONTAP 9.8 or later.

  • Page 24: Notes On The Manageability Software Development Kit (Sdk)

    Although this SDK is also a development kit required to create applications that monitor and man- age ONTAP storage systems, Fujitsu shall not support the creation of applications using this SDK nor support applications created using this SDK.

  • Page 25: Cautions When Using System-Level Diagnosis

    Notes and Cautions When Using This Product Cautions When Using System-Level Diagnosis Cautions When Using System-Level Diagnosis Do not perform a system-level diagnosis (the diagnosis function executed using the "boot_diags" command on the LOADER prompt) if the version of ONTAP in the ETERNUS AX4100/AX4100 ASA or the ETERNUS HX6100 is earlier than 9.7 P12.

  • Page 26: Cautions About Adp Environments

    Notes and Cautions When Using This Product Cautions about ADP Environments Cautions about ADP Environments • In ADP environments, do not change the state of the assigned container drives. If less than eight container drives that are from the internal shelf are assigned to each node, the "ADP DISABLED"...

  • Page 27: Cautions When Using Flexgroup Rebalancing

    NDMP protocol may create an incomplete backup because the backup operation is skipped. For details, refer to "ONTAP 9.13.1 Setup Guide" (*1). A free Fujitsu ID is required to read this manual. Notes and Cautions When Using This Product...

  • Page 28: Notes And Cautions When Using Ontap

    Notes and Cautions When Using ONTAP This chapter describes notes and cautions when using ONTAP. Notes and Cautions When Updating Upgrading from ONTAP 9.7 If ONTAP 9.7 is configured with an Event Management System (EMS) message before being upgraded to ONTAP 9.8 or a later version, the EMS message may not be sent after the upgrade. If this event occurs, perform the following procedure after the upgrade to delete the management- ems LIF service from the service policies whose EMS messages do not reach the destination.

  • Page 29: Upgrading From Ontap 9.8 P12

    Notes and Cautions When Using ONTAP Notes and Cautions When Updating Upgrading from ONTAP 9.8 P12 When upgrading ONTAP 9.8 P12 or later to ONTAP 9.9.1 or ONTAP 9.10.1, upgrade it to ONTAP 9.9.1 P14 or later, or ONTAP 9.10.1 P10 or later. Upgrading from a Version of ONTAP Earlier than 9.10.1 to ONTAP 9.10.1 or Later When updating from a version of ONTAP earlier than 9.10.1 to ONTAP 9.10.1 or later in an environ-...

  • Page 30: When Upgrading To Ontap 9.12.1 P4 Or Ontap 9.13.1

    Example: cluster::> set advanced Warning: These advanced commands are potentially dangerous; use them only when directed to do so by Fujitsu personnel. Do you want to continue? {y|n}: y cluster::> storage shelf firmware show-update-status Update In-Progress...
  • Page 31 If an automatic upgrade of the shelf firmware is not completed after multiple attempts, reboot each node to update it successfully. For the procedure to reboot each node, refer to "ONTAP 9.13.1 Setup Guide" (*1). A free Fujitsu ID is required to read this manual. Notes and Cautions When Using This Product...

  • Page 32: Cautions After Upgrading Ontap

    Multiple mounts can be deleted using the takeover/giveback operation on the relevant node. Notes on Reverting the Firmware • To revert the firmware, the general rule is to make sure Fujitsu Support is contacted. Refer to "ETERNUS AX/HX series Upgrade and Revert/Downgrade Guide" for more details. •...

  • Page 33: Cautions When Using Ontap System Manager

    (dimmed). For that reason, add ONTAP S3 or StorageGRID as a cloud tier using the command line interface (CLI). For details about adding a cloud tier using CLI, refer to the following document at Fujitsu's manual hosting site.

  • Page 34: Cautions For The Ontap Version

    Contact your Fujitsu sales representative, partner sales representative, or Fujitsu maintenance engineer for the workaround if a cluster switch is to be added and then later removed.

  • Page 35: Cautions When Using Ontap 9.8/Ontap 9.9.1

    If the ONTAP version is reverted to 9.7 P5, a workaround must be performed for the issue of the switchless cluster option setting after the reversion. Contact your Fujitsu maintenance engineer for the workaround before reverting the ONTAP version to 9.7 P5.

  • Page 36: Cautions When Using Ontap Versions 9.11.1 To 9.11.1 P2

    Notes and Cautions When Using ONTAP Cautions for the ONTAP Version Cautions When Using ONTAP Versions 9.11.1 to 9.11.1 P2 • In ONTAP versions 9.11.1 to 9.11.1 P2, the following problems may occur when the FabricPool/ Cloud Volumes ONTAP (CVO) function is used. Use the FabricPool/CVO function in ONTAP version 9.11.1 P3 or later.

  • Page 37: Caution For The Ontap Command

    Notes and Cautions When Using ONTAP Caution for the ONTAP Command Caution for the ONTAP Command About the Parameters of the storage failover Command Although operating the "auto-giveback" and "auto-giveback-after-panic" parameters of the "stor- age failover" command with "false" is recommended, if these parameters are set to "true" due to the customer’s requirements, these parameters are set to "false"...

  • Page 38: Notes And Cautions For Optional Software

    Notes and Cautions for Optional Software This chapter describes notes and cautions for optional software. Cautions When Using SnapCenter When Using SnapCenter Version 4.3.1 For SnapCenter Version 4.3.1, when the SVM of the ETERNUS AX/AC/HX is registered using the "Add Storage System"...

  • Page 39: When Using Snapcenter 5.0

    Notes and Cautions for Optional Software Notes When Using SnapCenter Plug-in for VMware vSphere (SCV) • An error occurs during the installation of the upgrade The following error message appears during the installation of the upgrade and the installation may fail. Communication error ERROR: Failed to create SnapCenter Schema.

  • Page 40: When Adding An Svm Using Svm Management Lif In Scv

    This instance has already started one or more requests. Wait a few minutes and register (or update) the storage system again. If the registration fails even after waiting for a while, contact Fujitsu Support. • The volume list cannot be displayed After upgrading to SnapCenter Plug-in for VMware (SCV) 5.0P2 or later, connections to SVMs fail...

  • Page 41: Notes On Using Snapmanager

    Notes and Cautions for Optional Software Notes on Using SnapManager Notes on Using SnapManager Due to a SnapManager limitation, FlexGroup is not supported. Cautions about Active IQ Config Advisor or Active IQ OneCollect Cautions and Limitations When Using Active IQ Config Advisor or Active IQ OneCollect ●...

  • Page 42: Cautions When Upgrading The Software

    Notes and Cautions for Optional Software Notes When Using ONTAP Antivirus Connector Cautions When Upgrading the Software When upgrading the Active IQ Config Advisor software or Active IQ OneCollect software, do not delete the database. The software must be upgraded by uninstalling the existing version of the software and then install- ing the latest version of the software.

  • Page 43: Cautions When Using Virtual Storage Console

    The latest version of the software can be checked at the following public website (*1): https://support.ts.fujitsu.com/IndexMySupport.asp?_gl=1*1x4v1nm*_ga*MTA0ODM5NDIxNS4xN- jk0MDQ4MDA3*_ga_GNHKR21PZP*MTY5Nzc4NzEyMC42LjEuMTY5Nzc4NzIwNS4wLjAuMA A free Fujitsu ID is required to obtain the software. Cautions about ONTAP tools for VMware vSphere (OTV) When Using OTV 9.12 When the ETERNUS AX1200 ASA model is added to OTV 9.12, OTV 9.12 cannot recognize the model name and displays the model as "AFF A150".

  • Page 44: When Upgrading To Otv 9.13P1

    9.13P1. If the upgrade process fails, restore the VM from the VM snapshot and then try the OTV upgrade again. If this phenomenon occurs while upgrading to OTV9.13P1 without creating a VM snapshot, con- tact the Fujitsu Support. • The platform information in the storage capability profile becomes empty after the upgrade After upgrading to OTV9.13P1, the platform information in the storage capability profile that is...

  • Page 45: Contact Info

    Contact Info Contact your Fujitsu or partner sales representative. Notes and Cautions When Using This Product...

  • Page 46: Faq

    A. FAQ Question: Can I disable unused ports? Answer: Yes. Execute the "network port modify" command with the "-up admin false" option to disable the specified port. Even if the port is disabled, the SFP information of the target port is displayed nor- mally with the "run -node (nodename) sysconfig"...
  • Page 47 However, Fujitsu shall assume no responsibility for any operational problems as the result of errors, omissions, or the use of information in this manual. • Fujitsu assumes no liability for damages to third party copyrights or other rights arising from the use of any information in this manual. •...

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