Dell XC Core XC4000z Installation And Service Manual
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Dell XC Core XC4000z Installation And Service Manual

Dell XC Core XC4000z Installation And Service Manual

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Dell XC Core XC4000z
Installation and Service Manual
March 2024

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Summary of Contents for Dell XC Core XC4000z

  • Page 1 Dell XC Core XC4000z Installation and Service Manual March 2024...
  • Page 2 A WARNING indicates a potential for property damage, personal injury, or death. © 2024 Dell Inc. or its subsidiaries. All rights reserved. Dell Technologies, Dell, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.

  • Page 3: Table Of Contents

    Contents Chapter 1: About this document....................5 Chapter 2: Dell XC Core XC4000z system configurations and features ......... 6 System configurations - front view for XC Core XC4000z..................6 System configurations - rear view for XC Core XC4000z..................7 Power supply unit indicator codes...........................8 Locating the Express Service Code and Service Tag....................9...
  • Page 4 Chapter 6: Receiving automated support with Secure Connect Gateway (SCG)......31 Chapter 7: Documentation resources...................32 Contents...

  • Page 5: Chapter 1: About This Document

    About this document This document provides an overview about the system, information about installing and replacing components, diagnostic tools, and guidelines to be followed while installing certain components. About this document...

  • Page 6: Chapter 2: Dell Xc Core Xc4000Z System Configurations And Features

    Dell XC Core XC4000z system configurations and features The XC Core XC4000z system is a 2U stackable chassis that supports: ● Up to two XC4510c 1U, 1-socket server sled or one XC4520c 2U, 1-socket server sled and one optional nano-server.

  • Page 7: System Configurations - Rear View For Xc Core Xc4000Z

    Information tag The Information tag is a slide-out label panel that contains one MAC address and EST. System configurations - rear view for XC Core XC4000z Figure 3. Rear view of the system Dell XC Core XC4000z system configurations and features...

  • Page 8: Power Supply Unit Indicator Codes

    PSUs have the same power rating. Mixing PSUs from previous generations of PowerEdge servers results in a PSU mismatch condition or failure to power on the system. Dell XC Core XC4000z system configurations and features...

  • Page 9: Locating The Express Service Code And Service Tag

    Tag label. Figure 5. Locating the Service Tag of your system 1. Information tag (bottom view) 2. iDRAC MAC address information label 3. Information tag (top view) 4. Express Service Tag label Dell XC Core XC4000z system configurations and features...

  • Page 10: System Information Label

    The Mini Enterprise Service Tag (MEST) label is on the system. The MEST includes the Service Tag (ST), Express Service Code (Exp Svc Code), and Manufacture Date (Mfg. Date). Dell Technologies uses the Exp Svc Code to route support calls to the appropriate personnel.

  • Page 11: Rail Sizing And Rack Compatibility Matrix

    Rail sizing and rack compatibility matrix For specific information about the rail solutions compatible with your system, see the Dell Enterprise Systems Rail Sizing and Rack Compatibility Matrix available at https://i.dell.com/sites/csdocuments/Business_solutions_engineering- Docs_Documents/en/rail-rack-matrix.pdf. The document provides the information that is listed below: ●...

  • Page 12: Chapter 3: Minimum Configuration To Post

    Minimum configuration to POST The components that are listed below are the minimum configuration to POST: ● One XC4510c or XC4520c sled ● One memory module (DIMM) in socket A1 of the sled ● One power supply unit Minimum configuration to POST...

  • Page 13: Chapter 4: Installing And Removing System Components

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 14: Before Working Inside Your System

    Before working inside your system Prerequisites Follow the safety guidelines listed in the Safety instructions. Steps 1. If applicable, install the system into the rack. 2. Reconnect the peripherals and connect the system to the electrical outlet, and then power on the system. After working inside your system Prerequisites Follow the safety guidelines listed in...

  • Page 15: Installing The Front Bezel

    NOTE: The numbers on the image do not depict the exact steps. The numbers are for representation of the sequence. Figure 9. Removing the front bezel Installing the front bezel Prerequisites 1. Follow the safety guidelines listed in the Safety instructions.

  • Page 16: Bezel Filter

    Figure 10. Installing the front bezel Bezel filter CAUTION: Reset the air filter life when and only when a new bezel filter is installed. The reset triggers a one-time maximum fan speed to establish a new baseline for air flow pressure in Active Sensing mode. Failing to reset the air filter life results in an incorrect thermal event.
  • Page 17 Figure 12. Removal and installation of the bezel filter NOTE: To maintain optimal system health, Dell Technologies recommends checking and changing the filter every three months. Filters can be ordered from Dell. 3. Align both the latches on the grill into to the bezel latch slots and push until the grill locks into place.
  • Page 18 Figure 13. Installing the grill into the bezel Active Sensing mode The Active Sensing mode works as follows: NOTE: This mode requires an active bezel filter. An unsupported configuration indicates that the filter baseline is not supported and generates and error log - BEZL0006. ●...

  • Page 19: Side Panel

    Side panel Removing the side panel Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Remove the front bezel, if applicable. Steps 1. Push the spring-latch to disengage the side panel from the chassis. 2. Disengage the side panel from the guide pins and lift the side panel out of the system. NOTE: The numbers on the image do not depict the exact steps.

  • Page 20: Xc4000Z Chassis

    NOTE: Push and rotate the screw on the security button to lock the security button when the side-panel-handle-latch hooked with the mounting bracket or another XC4000z. Figure 15. Installing the side panel XC4000z chassis Sled installation guidelines NOTE: Ensure that you install a sled blank in all the empty slots. Operating the enclosure without a blank results in overheating.

  • Page 21: Installing A Sled Blank

    Figure 16. Removing the rear cover Installing a sled blank Prerequisites Follow the safety guidelines listed in Safety instructions. Steps 1. Align the sled blank with the bay of the chassis. 2. Insert and push the sled blank until it locks into place. Figure 17.

  • Page 22: Removing A Sled

    Removing a sled Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Remove the front bezel, if applicable. Steps 1. Pull the blue lever on the sled to release the sled handle. 2. Holding the sled handle, slide the sled out of the enclosure. NOTE: The numbers on the image do not depict the exact steps.

  • Page 23: Installing A Sled

    Figure 19. Removing a 2U sled from XC4000z Installing a sled Prerequisites Follow the safety guidelines listed in Safety instructions. Steps 1. Pull the blue lever on the sled to free the sled handle. 2. Holding the sled with both hands, align the sled along the sled-bay into the chassis. 3.
  • Page 24 Figure 20. Installing a 1U sled into XC4000z Figure 21. Installing a 2U sled into XC4000z Next steps 1. Install the front bezel. 2. Follow the procedure listed in After working inside your system. Installing and removing system components...

  • Page 25: Rear Cover

    Rear cover Removing the rear cover Prerequisites Follow the safety guidelines listed in the Safety instructions. Steps 1. Using the Torx #8 screwdriver, remove the screws that secure the rear cover on to the chassis. 2. Pull the rear cover to disengage from the chassis. Figure 22.

  • Page 26: Power Module Assembly

    Figure 23. Installing the rear cover Power module assembly Removing power module assembly Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. Remove the rear cover. 3. Remove the sleds. 4. Remove the power supply units. Steps 1. Using a Phillips 2 screwdriver, loosen the captive screw. 2.

  • Page 27: Installing The Power Module Assembly

    Figure 24. Removing power module assembly Installing the power module assembly Prerequisites Follow the safety guidelines listed in the Safety instructions. Steps 1. Align and insert the power tray along with the power module assembly (PDB) into the chassis. 2. Using the Phillips 2 screwdriver, tighten the captive screw to secure the power tray into the rear of the chassis. NOTE: The numbers on the image do not depict the exact steps.

  • Page 28: Power Supply Unit

    2. Disconnect the power cable from the power outlet and from the Power Supply Unit (PSU) you intend to remove. 3. Remove the cable from the strap on the PSU handle. NOTE: The XC Core XC4000z only supports reverse air flow Power Supply Units (PSUs). The PSUs with blue straps are designed for reverse air flow (RAF). Steps Press the orange release latch, and holding the PSU handle slide the PSU out of the PSU bay.
  • Page 29 Steps Slide the PSU into the PSU bay until the release latch snaps into place. Figure 27. Installing a reverse air flow (RAF) power supply unit Next steps 1. Connect the power cable to the PSU, and plug the cable into a power outlet. CAUTION: When connecting the power cable to the PSU, secure the cable to the PSU with the strap.

  • Page 30: Chapter 5: Getting Help

    Dell contact information about your purchase invoice, packing slip, bill, or Dell product catalog. The availability of services varies depending on the country or region and product, and some services may not be available in your area. To contact Dell for...
  • Page 31 Dell. Dell Technical Support uses this information to troubleshoot the issue. ● Proactive contact — A Dell Technical Support agent contacts you about the support case and helps you resolve the issue. The available benefits vary depending on the Dell Service entitlement that is purchased for your device. For more information about Secure Connect Gateway (SCG), go to www.dell.com/secureconnectgateway.
  • Page 32 This section provides information about the documentation resources for your system. To view the document that is listed in the documentation resources table: ● From the Dell support site: 1. Click the documentation link that is provided in the Location column in the table.
  • Page 33 Methods to download firmware and drivers section in this document. Managing your system For information about systems management www.dell.com/poweredgemanuals software offered by Dell, see the Dell OpenManage Systems Management Overview Guide. For information about setting up, using, www.dell.com/openmanagemanuals >...

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