Summary of Contents for Sony h.ear on 2 Wireless NC
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Help Guide Wireless Noise Canceling Stereo Headset h.ear on 2 Wireless NC (WH-H900N) Use this manual if you encounter any problems, or have any questions. This Help Guide is also available as a PDF, which can be downloaded here. Getting started...
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Checking the remaining battery charge System requirements for battery charge using USB Turning on the headset Turning off the headset Making connections How to make a wireless connection to BLUETOOTH devices One-touch connection (NFC) compatible Android devices One-touch connection (NFC) with a smartphone (Android 4.1 or later) Disconnecting the smartphone by one touch (NFC) Switching the device by one touch (NFC) Android devices not compatible with one-touch connection (NFC)
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Disconnecting BLUETOOTH connection (after use) Using the voice assist function Using the voice assist function (Google App) Using the voice assist function (Siri) Using the apps What you can do with "Sony | Headphones Connect" app Installing "Sony | Headphones Connect" app Important information...
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Precautions Trademarks Customer support websites Troubleshooting What can I do to solve a problem? Power/Charging The headset is not turned on. Charging cannot be done. Charging time is too long. The headset cannot be recognized by a computer. The remaining battery charge of the headset is not displayed on the screen of an iPhone or iPod touch. Sound No sound Low sound level...
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4-697-223-11(2) Copyright 2017 Sony Corporation...
Help Guide Wireless Noise Canceling Stereo Headset h.ear on 2 Wireless NC (WH-H900N) What you can do with the BLUETOOTH function The headset uses BLUETOOTH® wireless technology, allowing you to listen to music or make phone calls wirelessly. Listening to music You can receive audio signals from a smartphone or music player to enjoy music wirelessly.
Help Guide Wireless Noise Canceling Stereo Headset h.ear on 2 Wireless NC (WH-H900N) About voice guidance You hear voice guidance in the following situations via the headset. When powering on: “Power on” When powering off: “Power off” When entering pairing mode: “BLUETOOTH pairing”...
Help Guide Wireless Noise Canceling Stereo Headset h.ear on 2 Wireless NC (WH-H900N) Checking the package contents After opening the package, check that all items in the list are included in the package. If items are missing, contact your dealer.
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Help Guide Wireless Noise Canceling Stereo Headset h.ear on 2 Wireless NC (WH-H900N) Folding the headset You can fold the headset from either the right side or left side. 4-697-223-11(2) Copyright 2017 Sony Corporation...
Help Guide Wireless Noise Canceling Stereo Headset h.ear on 2 Wireless NC (WH-H900N) Location and function of parts L mark Slider Slide to adjust the length of the headband. left unit Built-in antenna A BLUETOOTH antenna is built into the headset.
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Picks up the sound of your voice (when talking on the phone) and noise (when using the noise canceling function). Use both microphones of the left and right units when talking on the phone. Related Topic About the indicator Checking the remaining battery charge 4-697-223-11(2) Copyright 2017 Sony Corporation...
Help Guide Wireless Noise Canceling Stereo Headset h.ear on 2 Wireless NC (WH-H900N) About the indicator You can check various statuses of the headset by the indicators. : Turns on in blue/ : Turns on in red/ : Turns on in green/...
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Ambient Sound Mode (yellow) Ambient Sound Mode Quick Attention Mode Use the “Sony | Headphones Connect” app to set up the Ambient Sound Mode. For details, refer to “Listening to ambient sound during music playback (Ambient Sound Mode).” Hint When the remaining battery charge becomes low, the indicator turns from blue to red, except for pairing mode.
If the headset detects a problem while charging due to following causes, the indicator (red) may turn off, although charging is not complete. In this case, charge again within the charging temperature range. If the problem persists, consult your nearest Sony dealer.
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If the life of the built-in rechargeable battery drops significantly, the battery should be replaced. Consult your nearest Sony dealer for replacement of the rechargeable battery. Avoid exposure to temperature extremes, direct sunlight, moisture, sand, dust or mechanical shock. Never leave the headset in a car parked in the sun.
Help Guide Wireless Noise Canceling Stereo Headset h.ear on 2 Wireless NC (WH-H900N) Available operating time The available operating times of the headset on a fully-charged battery are as follows: BLUETOOTH connection Music Playback time Noise canceling function/Ambient Available operating...
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Max. 40 hours Max. 70 hours Hint By using the “Sony | Headphones Connect” app, you can check which codec is used for a connection or switch the DSEE HX function. Note Usage hours may be different depending on the settings and conditions of use.
Help Guide Wireless Noise Canceling Stereo Headset h.ear on 2 Wireless NC (WH-H900N) Checking the remaining battery charge You can check the remaining battery charge of the rechargeable battery. When you turn on the headset or press the button while the headset is on, the indicator (blue) flashes two times, then the indicator (red) flashes.
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D: 50% to 20% E: 20% or lower (needs to charge) Hint You can also check the remaining battery charge with the “Sony | Headphones Connect” app. Android smartphones and iPhone/iPod touch support this app. Note If you connect the headset to an iPhone or iPod touch with “Media audio” (A2DP) only in a multi point connection, the remaining battery charge will not be displayed correctly.
Windows® 7 Home Basic / Home Premium / Professional / Ultimate When using Mac Mac OS X (version 10.9 or later) Note Sony does not guarantee proper operation in all system environments. When using Windows 8.1 update using Windows Update. 4-697-223-11(2) Copyright 2017 Sony Corporation...
Help Guide Wireless Noise Canceling Stereo Headset h.ear on 2 Wireless NC (WH-H900N) Turning on the headset Press and hold the button for about 2 seconds until the indicator (blue) flashes. Related Topic Turning off the headset 4-697-223-11(2) Copyright 2017 Sony Corporation...
Help Guide Wireless Noise Canceling Stereo Headset h.ear on 2 Wireless NC (WH-H900N) Turning off the headset Press and hold the button for about 2 seconds until the indicator (blue) turns off. Related Topic Turning on the headset 4-697-223-11(2) Copyright 2017 Sony Corporation...
Help Guide Wireless Noise Canceling Stereo Headset h.ear on 2 Wireless NC (WH-H900N) How to make a wireless connection to BLUETOOTH devices You can enjoy music and hands-free calling with the headset wirelessly by using your device’s BLUETOOTH function. Device registration (pairing) When using the BLUETOOTH function for the first time, you must previously register both devices to allow connection.
Help Guide Wireless Noise Canceling Stereo Headset h.ear on 2 Wireless NC (WH-H900N) One-touch connection (NFC) with a smartphone (Android 4.1 or later) By touching the headset with a smartphone, the headset turns on automatically and then pairs and makes a BLUETOOTH connection.
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(One-touch connection switching). Related Topic How to make a wireless connection to BLUETOOTH devices Disconnecting the smartphone by one touch (NFC) Switching the device by one touch (NFC) Listening to music from a device via BLUETOOTH connection 4-697-223-11(2) Copyright 2017 Sony Corporation...
Help Guide Wireless Noise Canceling Stereo Headset h.ear on 2 Wireless NC (WH-H900N) Disconnecting the smartphone by one touch (NFC) You can disconnect the headset from the connected smartphone by touching the headset with it. Unlock the screen of the smartphone if it is locked.
Help Guide Wireless Noise Canceling Stereo Headset h.ear on 2 Wireless NC (WH-H900N) Switching the device by one touch (NFC) When the headset is connected with a BLUETOOTH device, if you touch an NFC-compatible smartphone on the headset, the headset is connected with the smartphone that touched on the headset most recently (One-touch connection switching).
Help Guide Wireless Noise Canceling Stereo Headset h.ear on 2 Wireless NC (WH-H900N) Pairing and connecting with an Android smartphone Pairing is the process required to create a link between BLUETOOTH devices to allow wireless connection. You must pair a device with the headset to be able to make a BLUETOOTH connection for the first time.
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Touch [WH-H900N (h.ear)]. If passkey (*) input is required on the display of the smartphone, input “0000.” The headset and the smartphone are paired with each other and connected. You hear voice guidance “BLUETOOTH connected”. If they are not connected, see “Connecting to a paired Android smartphone.”...
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4-697-223-11(2) Copyright 2017 Sony Corporation...
Help Guide Wireless Noise Canceling Stereo Headset h.ear on 2 Wireless NC (WH-H900N) Connecting to a paired Android smartphone Unlock the screen of the Android smartphone if it is locked. Turn on the headset. Press and hold the button for about 2 seconds.
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Related Topic How to make a wireless connection to BLUETOOTH devices Pairing and connecting with an Android smartphone Listening to music from a device via BLUETOOTH connection 4-697-223-11(2) Copyright 2017 Sony Corporation...
Help Guide Wireless Noise Canceling Stereo Headset h.ear on 2 Wireless NC (WH-H900N) Pairing and connecting with an iPhone Pairing is the process required to create a link between BLUETOOTH devices to allow wireless connection. You must pair a device with the headset to be able to make a BLUETOOTH connection for the first time.
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Touch [WH-H900N (h.ear)]. If passkey (*) input is required on the display of the iPhone, input “0000.” The headset and the iPhone are paired with each other and connected. You hear voice guidance “BLUETOOTH connected”. If they are not connected, see “Connecting to a paired iPhone.”...
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Initializing the headset to restore factory settings 4-697-223-11(2) Copyright 2017 Sony Corporation...
Help Guide Wireless Noise Canceling Stereo Headset h.ear on 2 Wireless NC (WH-H900N) Connecting to a paired iPhone Unlock the screen of the iPhone if it is locked. Turn on the headset. Press and hold the button for about 2 seconds.
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If you cannot connect your iPhone to the headset, deactivate pairing on your iPhone and perform pairing again. For details, refer to the operating instructions supplied with your iPhone. Related Topic How to make a wireless connection to BLUETOOTH devices Pairing and connecting with an iPhone Listening to music from a device via BLUETOOTH connection 4-697-223-11(2) Copyright 2017 Sony Corporation...
Help Guide Wireless Noise Canceling Stereo Headset h.ear on 2 Wireless NC (WH-H900N) Pairing and connecting with a computer (Windows 10) Pairing is the process required to create a link between BLUETOOTH devices to allow wireless connection. You must pair a device with the headset to be able to make a BLUETOOTH connection for the first time.
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Click the [Bluetooth] tab, then click the [Bluetooth] button to turn on the BLUETOOTH function. Select [WH-H900N (h.ear)], then click [Pair]. If passkey (*) input is required on the display of the computer, input “0000.”...
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How to make a wireless connection to BLUETOOTH devices Connecting to a paired computer (Windows 10) Listening to music from a device via BLUETOOTH connection Disconnecting BLUETOOTH connection (after use) Initializing the headset to restore factory settings 4-697-223-11(2) Copyright 2017 Sony Corporation...
Help Guide Wireless Noise Canceling Stereo Headset h.ear on 2 Wireless NC (WH-H900N) Pairing and connecting with a computer (Windows 8/Windows 8.1) Pairing is the process required to create a link between BLUETOOTH devices to allow wireless connection. You must pair a device with the headset to be able to make a BLUETOOTH connection for the first time.
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Select [Change PC settings] of the [Settings] charm. Select [Devices] of [PC settings]. Select [Add a device]. Select [WH-H900N (h.ear)]. If passkey (*) input is required on the display of the computer, input “0000.” The headset and the computer are paired with each other and connected. You hear voice guidance “BLUETOOTH connected”.
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How to make a wireless connection to BLUETOOTH devices Connecting to a paired computer (Windows 8/Windows 8.1) Listening to music from a device via BLUETOOTH connection Disconnecting BLUETOOTH connection (after use) Initializing the headset to restore factory settings 4-697-223-11(2) Copyright 2017 Sony Corporation...
Help Guide Wireless Noise Canceling Stereo Headset h.ear on 2 Wireless NC (WH-H900N) Pairing and connecting with a computer (Windows 7) Pairing is the process required to create a link between BLUETOOTH devices to allow wireless connection. You must pair a device with the headset to be able to make a BLUETOOTH connection for the first time.
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Select [WH-H900N (h.ear)], then click [Next]. If passkey (*) input is required on the display of the computer, input “0000.” The headset and the computer are paired with each other and connected. You hear voice guidance “BLUETOOTH connected”. If they are not connected, see “Connecting to a paired computer (Windows 7).”...
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How to make a wireless connection to BLUETOOTH devices Connecting to a paired computer (Windows 7) Listening to music from a device via BLUETOOTH connection Disconnecting BLUETOOTH connection (after use) Initializing the headset to restore factory settings 4-697-223-11(2) Copyright 2017 Sony Corporation...
Help Guide Wireless Noise Canceling Stereo Headset h.ear on 2 Wireless NC (WH-H900N) Connecting to a paired computer (Windows 10) Before starting the operation, make sure the following: Depending on the computer, the built-in BLUETOOTH adaptor should be turned on. For whether or not a BLUETOOTH adaptor is incorporate, and for how to turn it on, refer to the operating instructions supplied with the computer.
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Click [Connect]. The connection is established. Hint The above procedure is an example. For details, refer to the operating instructions supplied with your computer.
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Related Topic How to make a wireless connection to BLUETOOTH devices Pairing and connecting with a computer (Windows 10) Listening to music from a device via BLUETOOTH connection Disconnecting BLUETOOTH connection (after use) 4-697-223-11(2) Copyright 2017 Sony Corporation...
Help Guide Wireless Noise Canceling Stereo Headset h.ear on 2 Wireless NC (WH-H900N) Connecting to a paired computer (Windows 8/Windows 8.1) Before starting the operation, make sure the following: Depending on the computer, the built-in BLUETOOTH adaptor should be turned on. For whether or not a BLUETOOTH adaptor is incorporate, and for how to turn it on, refer to the operating instructions supplied with the computer.
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Select [Control Panel] in the [Settings] charm. Select [Hardware and Sound], then [Devices and Printers]. Right-click [WH-H900N (h.ear)] in the [Devices and Printers] screen.
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Related Topic How to make a wireless connection to BLUETOOTH devices Pairing and connecting with a computer (Windows 8/Windows 8.1) Listening to music from a device via BLUETOOTH connection Disconnecting BLUETOOTH connection (after use) 4-697-223-11(2) Copyright 2017 Sony Corporation...
Help Guide Wireless Noise Canceling Stereo Headset h.ear on 2 Wireless NC (WH-H900N) Connecting to a paired computer (Windows 7) Before starting the operation, make sure the following: Depending on the computer, the built-in BLUETOOTH adaptor should be turned on. For whether or not a BLUETOOTH adaptor is incorporate, and for how to turn it on, refer to the operating instructions supplied with the computer.
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Related Topic How to make a wireless connection to BLUETOOTH devices Pairing and connecting with a computer (Windows 7) Listening to music from a device via BLUETOOTH connection Disconnecting BLUETOOTH connection (after use) 4-697-223-11(2) Copyright 2017 Sony Corporation...
Help Guide Wireless Noise Canceling Stereo Headset h.ear on 2 Wireless NC (WH-H900N) Pairing and connecting with other BLUETOOTH devices Pairing is the process required to create a link between BLUETOOTH devices to allow wireless connection. You must pair a device with the headset to be able to make a BLUETOOTH connection for the first time.
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The headset can be paired with multiple devices, but can only play music from one paired device at a time. Related Topic How to make a wireless connection to BLUETOOTH devices Connecting to a paired BLUETOOTH device Listening to music from a device via BLUETOOTH connection Initializing the headset to restore factory settings 4-697-223-11(2) Copyright 2017 Sony Corporation...
Help Guide Wireless Noise Canceling Stereo Headset h.ear on 2 Wireless NC (WH-H900N) Connecting to a paired BLUETOOTH device Turn on the headset. Press and hold the button for about 2 seconds. Make sure that the indicator (blue) flashes after you release the button. You hear voice guidance “Power on”.
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Pairing and connecting with other BLUETOOTH devices Listening to music from a device via BLUETOOTH connection 4-697-223-11(2) Copyright 2017 Sony Corporation...
Help Guide Wireless Noise Canceling Stereo Headset h.ear on 2 Wireless NC (WH-H900N) Connecting the headset to both a music player and a smartphone or mobile phone When you connect the headset to 2 BLUETOOTH devices, you can use them differently. For example, one for listening to music (with the A2DP BLUETOOTH connection) and the other for making phone calls (with the HFP or HSP BLUETOOTH connection).
Help Guide Wireless Noise Canceling Stereo Headset h.ear on 2 Wireless NC (WH-H900N) Connecting the headset to 2 Android smartphones When you connect the headset to a smartphone, usually the music playback function and the phone call function are both connected automatically.
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Hint The above procedure is an example. For details, refer to the operating instructions supplied with your Android smartphones. 4-697-223-11(2) Copyright 2017 Sony Corporation...
Help Guide Wireless Noise Canceling Stereo Headset h.ear on 2 Wireless NC (WH-H900N) Connecting the headset to an Android smartphone and an iPhone When you connect the headset to a smartphone, usually the music playback function and the phone call function are both connected automatically.
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If you connect an Android smartphone with [Phone audio] (HFP), the remaining battery charge of the headset will not be displayed correctly on an iPhone. 4-697-223-11(2) Copyright 2017 Sony Corporation...
Help Guide Wireless Noise Canceling Stereo Headset h.ear on 2 Wireless NC (WH-H900N) Disconnecting BLUETOOTH connection (after use) If using a device that supports one-touch connection (NFC), touch the device to the headset again. (Unlock the screen of the device if it is locked.) If using a device that does not support one-touch connection (NFC), operate from the BLUETOOTH device.
Help Guide Wireless Noise Canceling Stereo Headset h.ear on 2 Wireless NC (WH-H900N) Using the supplied headphone cable If you use the headset at the place where is restricted to use the BLUETOOTH devices such as an airplane, you can use the headset as noise canceling headphones by connecting a device via the supplied headphone cable and turn the headset on.
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Help Guide Wireless Noise Canceling Stereo Headset h.ear on 2 Wireless NC (WH-H900N) Listening to music from a device via BLUETOOTH connection You can enjoy listening to music and basic remote control operation of a BLUETOOTH device via a BLUETOOTH connection.
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If the communication condition is poor, the BLUETOOTH device may react incorrectly to the operation on the headset. Related Topic How to make a wireless connection to BLUETOOTH devices Controlling the audio device (BLUETOOTH connection) Using the noise canceling function About the Automatic AI noise canceling function 4-697-223-11(2) Copyright 2017 Sony Corporation...
Help Guide Wireless Noise Canceling Stereo Headset h.ear on 2 Wireless NC (WH-H900N) Controlling the audio device (BLUETOOTH connection) If the BLUETOOTH device supports AVRCP, you can control it by the headset. The functions available may vary depending on the BLUETOOTH device. Refer to the operating instructions supplied with your BLUETOOTH device.
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Fast-reverse: Swipe backward and hold. (It takes a while until fast-reversing starts.) Release at the desired playback point. To increase the volume: Swipe up repeatedly until the volume reaches the desired level. To decrease the volume: Swipe down repeatedly until the volume reaches the desired level. If you hold your finger to the touch sensor control panel after swiping up or down, the volume continues to change.
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4-697-223-11(2) Copyright 2017 Sony Corporation...
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Help Guide Wireless Noise Canceling Stereo Headset h.ear on 2 Wireless NC (WH-H900N) Disconnecting BLUETOOTH connection (after use) If using a device that supports one-touch connection (NFC), touch the device to the headset again. (Unlock the screen of the device if it is locked.) If using a device that does not support one-touch connection (NFC), operate from the BLUETOOTH device.
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Help Guide Wireless Noise Canceling Stereo Headset h.ear on 2 Wireless NC (WH-H900N) What is noise canceling? The noise canceling circuit actually senses outside noise with built-in microphones and sends an equal-but-opposite canceling signal to the headset. Note The noise canceling effect may not be pronounced in a very quiet environment, or some noise may be heard.
When you are using the supplied headphone cable, turn off the headset. You can use the headset as ordinary wired headphones. To enjoy high resolution audio music, turn the headset on. You can also turn on/off the noise canceling function with the “Sony | Headphones Connect” app. Note When the headset is connected with the headphone cable and the noise canceling function is turned on, the indicator next to the button turns off.
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Turning on the headset What is noise canceling? About the Automatic AI noise canceling function Listening to ambient sound during music playback (Ambient Sound Mode) What you can do with "Sony | Headphones Connect" app 4-697-223-11(2) Copyright 2017 Sony Corporation...
Help Guide Wireless Noise Canceling Stereo Headset h.ear on 2 Wireless NC (WH-H900N) About the Automatic AI noise canceling function The Automatic AI (Artificial Intelligence) Noise Canceling function constantly analyzes environmental ambient sound components and automatically selects the most effective noise canceling mode.
If the headset is not worn properly, the Ambient Sound Mode may not work correctly. Wear the headset properly. The setting of the Ambient Sound Mode changed with the “Sony | Headphones Connect” app is recorded in the headset. You can enjoy music with the recorded setting of the Ambient Sound Mode even when you connect the headset to other devices which do not have the “Sony | Headphones Connect”...
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Related Topic About voice guidance Using the noise canceling function What you can do with "Sony | Headphones Connect" app 4-697-223-11(2) Copyright 2017 Sony Corporation...
Help Guide Wireless Noise Canceling Stereo Headset h.ear on 2 Wireless NC (WH-H900N) Listening to ambient sound quickly (Quick Attention Mode) This function turns down music, call sound, and ringtone to allow ambient sound to be heard easily. It is useful when you want to listen to a train announcement, etc.
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Quick Attention Mode. Do not use the headset in places where it would be dangerous if you are unable to hear ambient sound, such as a road with car traffic. If the headset is not worn properly, the Quick Attention Mode may not work correctly. Wear the headset properly. 4-697-223-11(2) Copyright 2017 Sony Corporation...
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2 Wireless NC (WH-H900N) About the sound quality mode The sound quality mode has the following two modes. You can switch or check the sound quality mode with the “Sony | Headphones Connect” app. Priority on sound quality: prioritizes the sound quality (default).
HD is used by some Android smartphones, and it provides higher sound quality than that of aptX. LDAC LDAC is an audio coding technology developed by Sony that enables the transmission of High-Resolution (Hi-Res) Audio content, even over a BLUETOOTH connection.
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The DSEE HX function upscales the compressed sound source data such as CD or MP3 to quality almost that of High- Resolution Audio quality and reproduces the clear high-range sound that is often lost. The DSEE HX function is available when you set as follows by using the “Sony | Headphones Connect” app. Surround (VPT)
Help Guide Wireless Noise Canceling Stereo Headset h.ear on 2 Wireless NC (WH-H900N) Receiving a call You can enjoy a hands-free call with a smartphone or mobile phone that supports the BLUETOOTH profile HFP (Hands- free Profile) or HSP (Headset Profile), via a BLUETOOTH connection.
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Use a smartphone or mobile phone at least 50 cm(19 3/4 in.) away from the headset. Noise may result if the headset and the smartphone or mobile phone are too close. Related Topic How to make a wireless connection to BLUETOOTH devices Making a call Functions for a phone call What you can do with "Sony | Headphones Connect" app...
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4-697-223-11(2) Copyright 2017 Sony Corporation...
Help Guide Wireless Noise Canceling Stereo Headset h.ear on 2 Wireless NC (WH-H900N) Making a call You can enjoy a hands-free call with a smartphone or mobile phone that supports the BLUETOOTH profile HFP (Hands- free Profile) or HSP (Headset Profile), via a BLUETOOTH connection.
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Use a smartphone or mobile phone at least 50 cm(19 3/4 in.) away from the headset. Noise may result if the headset and the smartphone or mobile phone are too close. Related Topic How to make a wireless connection to BLUETOOTH devices Receiving a call Functions for a phone call 4-697-223-11(2) Copyright 2017 Sony Corporation...
Help Guide Wireless Noise Canceling Stereo Headset h.ear on 2 Wireless NC (WH-H900N) Functions for a phone call The available functions may vary depending on the profile supported by your smartphone or mobile phone. Even if the profile is the same, functions may vary depending on the smartphone or mobile phone.
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Double-tap the touch sensor control panel lightly to answer a call. During call Double-tap the touch sensor control panel lightly to finish a call. (*) Some devices may not support this function. Related Topic Receiving a call Making a call 4-697-223-11(2) Copyright 2017 Sony Corporation...
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Help Guide Wireless Noise Canceling Stereo Headset h.ear on 2 Wireless NC (WH-H900N) Disconnecting BLUETOOTH connection (after use) If using a device that supports one-touch connection (NFC), touch the device to the headset again. (Unlock the screen of the device if it is locked.) If using a device that does not support one-touch connection (NFC), operate from the BLUETOOTH device.
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Help Guide Wireless Noise Canceling Stereo Headset h.ear on 2 Wireless NC (WH-H900N) Using the voice assist function (Google App) By using the Google App feature that comes with the Android smartphone, you can speak to the headset’s microphone to operate the Android smartphone.
Help Guide Wireless Noise Canceling Stereo Headset h.ear on 2 Wireless NC (WH-H900N) Using the voice assist function (Siri) By using the Siri feature that comes with iPhone, you can speak to the headset’s microphone to operate the iPhone. Turn Siri on.
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For details of the “Sony | Headphones Connect” app, refer to the following URL. http://rd1.sony.net/help/mdr/hpc/h_zz/ Hint The operation of the “Sony | Headphones Connect” app depends on audio devices. The app specifications and screen design may be changed without prior notice. Related Topic Installing "Sony | Headphones Connect"...
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2 Wireless NC (WH-H900N) Installing "Sony | Headphones Connect" app Download the “Sony | Headphones Connect” app from Google Play store or App Store, and install the app to your smartphone. For details of the “Sony | Headphones Connect” app, refer to the following URL.
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Help Guide Wireless Noise Canceling Stereo Headset h.ear on 2 Wireless NC (WH-H900N) Precautions On BLUETOOTH communications BLUETOOTH wireless technology operates within a range of about 10 m (30 feet). Maximum communication range may vary depending on obstacles (human body, metal, wall, etc.) or electromagnetic environment.
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The earpads may deteriorate due to long-term storage or use. Optional replacement earpads can be ordered from your nearest Sony dealer. If you have any questions or problems concerning this headset that are not covered in this manual, please consult your nearest Sony dealer.
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The LDAC name and logo is a trademark of Sony Corporation. IOS is a trademark or registered trademark of Cisco in the U.S. and other countries and is used under license.
Help Guide Wireless Noise Canceling Stereo Headset h.ear on 2 Wireless NC (WH-H900N) Customer support websites Please access the following support website to get the support information about your headset: For customers in the U.S.A: http://esupport.sony.com/ For customers in Canada: http://esupport.sony.com/CA/...
Initialize the headset. This operation resets volume settings, etc., and deletes all pairing information. Look up information on the issue on the customer support website. If the operations above do not work, consult your nearest Sony dealer. Related Topic Charging the headset...
Help Guide Wireless Noise Canceling Stereo Headset h.ear on 2 Wireless NC (WH-H900N) The headset is not turned on. Charge the battery of the headset. The headset cannot be turned on while charging the battery. Remove the micro-USB cable from the headset, and then turn on the headset again.
Help Guide Wireless Noise Canceling Stereo Headset h.ear on 2 Wireless NC (WH-H900N) Charging cannot be done. Check that you are using the micro-USB cable supplied. Check that the micro-USB cable is connected to the headset and the computer firmly.
Help Guide Wireless Noise Canceling Stereo Headset h.ear on 2 Wireless NC (WH-H900N) Charging time is too long. Check that the headset and the computer are directly connected, not via a USB hub. Related Topic Charging the headset 4-697-223-11(2) Copyright 2017 Sony Corporation...
Help Guide Wireless Noise Canceling Stereo Headset h.ear on 2 Wireless NC (WH-H900N) The headset cannot be recognized by a computer. The micro-USB cable is not connected properly to the USB port of the computer. Connect the micro-USB cable again.
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Help Guide Wireless Noise Canceling Stereo Headset h.ear on 2 Wireless NC (WH-H900N) The remaining battery charge of the headset is not displayed on the screen of an iPhone or iPod touch. The remaining battery charge is shown only on the screen of an iPhone or iPod touch (iOS 5.0 or later) that supports HFP (Hands-free Profile).
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Help Guide Wireless Noise Canceling Stereo Headset h.ear on 2 Wireless NC (WH-H900N) No sound Check that both the headset and the connected device (i.e., smartphone) are turned on. An A2DP BLUETOOTH connection is not made between the headset and the BLUETOOTH device. Use the BLUETOOTH device and make an A2DP BLUETOOTH connection.
Help Guide Wireless Noise Canceling Stereo Headset h.ear on 2 Wireless NC (WH-H900N) Low sound level Turn up the volume of the headset and the connected device. 4-697-223-11(2) Copyright 2017 Sony Corporation...
Help Guide Wireless Noise Canceling Stereo Headset h.ear on 2 Wireless NC (WH-H900N) Low sound quality Turn down the volume of the connected device. Keep the headset away from a microwave oven, Wi-Fi device, etc. Bring the headset and the BLUETOOTH device closer together. Remove any obstacles between the headset and the BLUETOOTH device.
Help Guide Wireless Noise Canceling Stereo Headset h.ear on 2 Wireless NC (WH-H900N) Sound skips frequently during playback. Set the headset to the “Priority on stable connection” mode. For details, refer to “About the sound quality mode.” Remove any obstacles between the antenna of the BLUETOOTH device to be connected and the built-in antenna of the headset.
Help Guide Wireless Noise Canceling Stereo Headset h.ear on 2 Wireless NC (WH-H900N) The noise canceling effect is not sufficient. Make sure that the noise canceling function is turned on (the indicator (green) next to NC/AMBIENT button lights up). Adjust the earpad position to fit your ears.
Help Guide Wireless Noise Canceling Stereo Headset h.ear on 2 Wireless NC (WH-H900N) Pairing cannot be done. Bring the headset and the BLUETOOTH device within 1 m(3 feet) from each other. When you turn on the headset for the first time after purchasing, initializing, or repairing it, the headset enters pairing mode automatically.
Help Guide Wireless Noise Canceling Stereo Headset h.ear on 2 Wireless NC (WH-H900N) Unable to connect the headset to a BLUETOOTH device with one-touch connection (NFC) Keep the smartphone close to the headset until the smartphone reacts. If you fail to connect, move the smartphone slowly on the N-Mark of the headset.
Help Guide Wireless Noise Canceling Stereo Headset h.ear on 2 Wireless NC (WH-H900N) Unable to make a BLUETOOTH connection Check that the headset is turned on. Check that the BLUETOOTH device is turned on and the BLUETOOTH function is on.
Help Guide Wireless Noise Canceling Stereo Headset h.ear on 2 Wireless NC (WH-H900N) Distorted sound Keep the headset away from a microwave oven, Wi-Fi device, etc. 4-697-223-11(2) Copyright 2017 Sony Corporation...
Help Guide Wireless Noise Canceling Stereo Headset h.ear on 2 Wireless NC (WH-H900N) The BLUETOOTH wireless communication range is short, or the sound skips. Set the headset to the “Priority on stable connection” mode. For details, refer to “About the sound quality mode.”...
Help Guide Wireless Noise Canceling Stereo Headset h.ear on 2 Wireless NC (WH-H900N) The headset does not operate properly. Reset the headset. Pairing information is not deleted by this operation. If you cannot use the headset even after resetting it, initialize the headset.
Help Guide Wireless Noise Canceling Stereo Headset h.ear on 2 Wireless NC (WH-H900N) No voice from callers Check that both the headset and the connected device (i.e., smartphone) are turned on. Turn up the volume of the headset and the connected device (i.e., smartphone).
Help Guide Wireless Noise Canceling Stereo Headset h.ear on 2 Wireless NC (WH-H900N) Low voice from callers Turn up the volume of the headset and the connected device. 4-697-223-11(2) Copyright 2017 Sony Corporation...
Help Guide Wireless Noise Canceling Stereo Headset h.ear on 2 Wireless NC (WH-H900N) Resetting the headset If the headset cannot be turned on, or if it cannot be operated even when it is turned on, connect the headset to a booted computer using the supplied micro-USB cable, then press the button and NC/AMBIENT button simultaneously.
All pairing information is deleted. In this case, delete the pairing information for the headset on the device which has been connected, then pair the headset with the device again. If the headset does not operate correctly even after initializing, consult your nearest Sony dealer. 4-697-223-11(2) Copyright 2017 Sony Corporation...
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