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User Guide
This product records videos while the vehicle is operating.
Read and follow the instructions in this guide to properly use and maintain the product.

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Summary of Contents for Thinkware ARC BCQH-10U

  • Page 1 User Guide This product records videos while the vehicle is operating. Read and follow the instructions in this guide to properly use and maintain the product.
  • Page 2 THINKWARE is not responsible for any loss caused by an accident, nor is it responsible for providing any support regarding the outcome of an accident.
  • Page 3: Table Of Contents

    Contents Safety information  4 4. Using the road safety and ADAS features  27 4.1 Road safety features  27 1. Product overview  6 4.2 ADAS features  27 1.1 Included items  6 4.2.1 ADAS settings  27 4.2.2 ADAS safety features  28 1.2 Part names  7 1.2.1 Front camera (main unit) - front view  7 5.
  • Page 4: Safety Information

    Doing so may result in an electrical fire or electrocution. • Use only genuine accessories from THINKWARE or an authorized THINKWARE dealer. THINKWARE does not guarantee compatibility and normal operation of third-party accessories.
  • Page 5 • THINKWARE is NOT responsible for the loss of any recorded video during operation. • Although the device was designed to withstand high-impact car collisions, THINKWARE does not guarantee the recording of accidents when the device is damaged as a result of the accident.
  • Page 6: Product Overview

    1. Product overview 1.1 Included items Ensure that all the items are included when you open the product box. Front camera Mount Rear camera Hardwiring cable Car charger (main unit) microSD memory Warranty & Adhesive cable External GPS card Rear camera cable CS information holder receiver...
  • Page 7: Part Names

    Product overview 1.2 Part names 1.2.1 Front camera (main unit) - front view Mount connector Used to connect the mount. GPS port Used to connect the external GPS receiver for additional features. DC-IN power port V-IN input port Used to connect the power cable. Used to connect the rear camera.
  • Page 8: Front Camera (Main Unit) - Rear View

    Product overview 1.2.2 Front camera (main unit) - rear view Status LED Indicates the operating status of the product. Touchscreen Used for setting the Speaker product or viewing Outputs the voice guide and the recorded videos. buzzer sounds to indicate the product’s status.
  • Page 9: Removing And Inserting The Memory Card

    • Ensure that the memory card is in the correct direction before inserting it into the product. The memory card slot or the memory card may be damaged if it is inserted incorrectly. • Use only authentic memory cards from THINKWARE. THINKWARE does not guarantee the compatibility and normal operation of third-party memory cards.
  • Page 10: Installing The Product

    2. Installing the product 2.1 Installing the front camera (main unit) Follow the instructions to properly install the product. 2.1.1 Selecting an installation location Select an installation location that can record the entire view in front of the vehicle without obstructing the driver’s vision.
  • Page 11 Installing the product After determining the installation location, wipe the installation location on the windshield with a dry cloth. Remove the protective film from the adhesive mount, and then press the mount to the installation location. ➊ ➊ ➋ ➋ Remove the product from the mount and push the mount against the windshield to ensure that the ➋...
  • Page 12: Connecting The Power Cable

    • Use the authentic THINKWARE continuous power cable only. Using other manufacturer’s cable may damage the product or cause electrocution due to the voltage difference.
  • Page 13 Installing the product Connect the BATTERY wire to a fuse leg of the continuous power terminal and connect the ACC wire to a fuse leg of the normal (ACC) terminal. Check the fuse panel’s input and output contact points by using an electrical tester. Place the fuses back into their locations on the fuse panel, connecting each fuse leg with the wire to the output contact point and taking care not to change the fuse position.
  • Page 14 The location and specifications of the power socket may differ by vehicle make and model. • Use the authentic THINKWARE car charger. Use of third party power cables may damage the product and result in an electrical fire or electrocution due to the voltage difference.
  • Page 15: Installing The Rear Camera

    Installing the product Adjust the camera angle so that the hood of the vehicle covers 1/4 - 1/8 of the screen while viewing the Live view on the LCD screen, as shown in the image to the left. 1/8 1/4 Tighten the screw of the mount firmly.
  • Page 16: Securing The Rear Camera

    ➊ ➊ and camera lens. ➋ ➋ Attach the product with the THINKWARE logo facing indoors and press the adhesive tape firmly to secure the camera. If the product is fixed in reverse, the rear view will be recorded upside down.
  • Page 17: Connecting The Rear Camera Cable

    Installing the product 2.2.3 Connecting the rear camera cable Power off the product and connect the rear camera cable to the front camera (main unit). Connect one end of the rear camera cable to the front camera’s V-IN port. Connect the other end of the rear camera cable to the rear camera’s connection port.
  • Page 18: Installing The External Gps Module

    Installing the product 2.3 Installing the external GPS module To activate the ADAS feature or record driving information (the speed and location), follow the instructions and install the external GPS module on the upper part of the front windshield. Install the external GPS module near the product, taking the module's cable length into account.
  • Page 19: Using Recording Features

    3. Using recording features 3.1 Turning the product on or off The product is turned on automatically and continuous recording starts when you turn on the ACC or start the engine. • Use the power switch on the side of the product to force the product to power on or off. •...
  • Page 20: Using The Continuous Recording Feature

    Using recording features Video file storage location Videos are stored in the following folders according to their recording mode. The folder names displayed on the screen and created in the memory card are as follows. On the product Continuous Parking Manual Continuous Parking...
  • Page 21: Recording Manually

    Using recording features 3.5 Recording manually You can record a scene you want to capture while driving and store it as a separate file. Manually recorded videos are stored in the "manual_rec" folder to prevent important data loss due to insufficient storage. button on the Live view screen.
  • Page 22: Using The Super Night Vision Feature (Main Unit)

    Using recording features Option Operation description Status LED A videos is recorded at a rate of 2 fps for 10 minutes, compressed into a 2-minute long file, and stored in the "motion_timelapse_rec" No impact detected folder. Since the video file recorded with this option is small, you can (flickers slowly) record a long video.
  • Page 23: About The Screen Layout

    Tap the screen to hide or display the Menu buttons. Provides a QR code for connecting your product Enables or disables to the THINKWARE voice recording. DASH CAM LINK. Starts manual recording. Moves to the Home screen.
  • Page 24: Home Screen

    Using recording features 3.8.2 Home screen ) button on the Live view screen. You can move to the Home screen by tapping the Home menu ( Displays the GPS icon when the external GPS is installed. Displays the current recording status. Displays the current date and time. Moves to the Live view Views and plays the screen.
  • Page 25: Playing Videos

    Using recording features 3.9 Playing videos You can play recorded videos on the product or PC viewer. Refer to "7. Using the PC viewer" to learn how to play videos on the PC viewer. Follow the instructions to play the videos. On the Live view screen, tap the Home menu ( ) button File List. The number of videos in each >...
  • Page 26 Using recording features Tap a button on the playback screen to control the video player or other functions. If you touch the LCD display's playback area, the screen will switch to full screen mode. To exit full screen mode, touch the screen again. Switch to rear camera Move to the video view.
  • Page 27: Using The Road Safety And Adas Features

    (which provides the vehicle location and speed information). For more information, refer to "2.3 Installing the external GPS module" on page 18. • Use the authentic THINKWARE external GPS module. Use of third party GPS modules may damage the product and result in an electrical fire or electrocution due to the voltage difference.
  • Page 28: Adas Safety Features

    Using the road safety and ADAS features Setting the ADAS settings (auto calibration) To enhance the ADAS feature's accuracy, follow the instructions on the ADAS settings screen to set the alignment. On the Live view screen, tap the Home menu ( Dash Cam Settings Road Safety Settings, ) button >...
  • Page 29: Settings

    5. Settings You can set the product features according to your needs and preferences using the settings menu. 5.1 Setting the Camera On the Live view screen, tap the Home menu ( ) button Dash Cam Settings Camera settings to adjust >...
  • Page 30: Setting Road Safety Features And Adas Features

    Settings • If you record in parking mode for an extended period, the vehicle’s battery may be depleted and you may not be able to start the vehicle. • The Off Voltage can be set only when the Battery Protection setting is set to ON. •...
  • Page 31: Configuring The System Settings

    Settings 5.4 Configuring the system settings On the Live view screen, tap the Home menu ( ) button Dash Cam Settings System settings to > > configure the hardware system settings. Options Description Secure Lock Select from ON/OFF for the secure lock. Language Select the desired language.
  • Page 32: Using The Mobile Viewer

    6. Using the mobile viewer You can view and manage recorded videos and configure various product features on your smartphone. One of the following environments is required to use the THINKWARE DASH CAM LINK application: - Android 7.0 (Nougat) or higher - iOS 13 or higher 6.1 Connect the product to a smartphone...
  • Page 33: Using The Pc Viewer

    Click Select OS to select your OS, then click DOWNLOAD. • The new PC viewer for Mac can be downloaded from the Apple App Store without visiting the THINKWARE website. Search for "Thinkware Dashcam Viewer" in the Apple App Store.
  • Page 34: Pc Viewer Screen Layout

    Description ➊ ➊ Open a file, or save a video with a different name. ➋ ➋ Visit the THINKWARE website. ➌ ➌ View or configure the dashcam settings, and set the language for the PC viewer. ➍ ➍ Display the current video in full screen. Tap the Back ( ) button to return to the previous screen.
  • Page 35: Playing Recorded Videos On The Pc Viewer

    Using the PC viewer 7.2.4 Playing recorded videos on the PC viewer Follow the instructions to play recorded videos. Turn off the product and remove the memory card. Insert the memory card into a memory card reader connected to your PC. Double-click the shortcut to the PC viewer ( ) to open the program.
  • Page 36: Upgrading The Firmware

    Follow the instructions to upgrade the firmware. On your PC, open a web browser and go to https://www.thinkware.com/Support/Download. Select the product and download the latest firmware upgrade file.
  • Page 37: Troubleshooting

    Every product requested for repair is regarded as a device that has had its data backed up. The customer service center does not back up your data. THINKWARE is not responsible for any loss, such as data loss.
  • Page 38: Specifications

    10. Specifications To see the product specifications, refer to the following table. Item Specification Remarks Model name Rear camera: BCQH-10U 104.8 x 49.6 x 27.6 mm (Not including Dimension Rear camera: 61 x 27 x 25 mm mount) Memory microSD memory card 32 GB, 64 GB, 128 GB, 256 GB Display panel 2.7"...
  • Page 39 This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. IEEE 802.11b or 802.11g operation of this product in the USA is firmware-limited to channels 1 through 11. FCC ID : 2ADTG-ARC Responsible Party – U.S. Contact Information • Company Name : Thinkware Systems USA Inc. • Company Address : 18021, Sky Park Circle, STE J2, Irvine, CA, 92614, USA • E-mail : support@thinkware.com...
  • Page 40 Industry Canada Statement This device complies with Industry Canada license-exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device. "This Class (B) digital apparatus complies with Canadian ICES-003."...
  • Page 41 Ver. 1.0 (Feb. 2024)

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