Cradlepoint E300 Series Quick Start Manual
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Cradlepoint E300 Series Quick Start Manual

Enterprise branch router
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4/2/24, 11:11 AM
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E300 Series Enterprise Branch Router Quick Start Guide
Oct 18, 2022
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E300 Series Enterprise Branch Router Quick Start Guide
Introduction
This document provides a brief overview of the Cradlepoint NetCloud Enterprise Branch Service with E300 Series Router, discusses what's inside the box,
and provides basic setup and install instructions.
NOTE:
The Verify app includes many of the same instructions with an alternate order. This document supports the Verify app instructions.
Use the Navigation section below to locate the topics most applicable to troubleshooting your setup issues. For additional setup support, contact a
professional installer or Cradlepoint Support (https://cradlepoint.com/support/).
Navigation
Click on any of the following links to quickly navigate through this document:
E300 Enterprise Branch Router Models
Before You Begin
Location Considerations
SIM Card for Wireless Connectivity
Installing a Modular Modem
Required Tools for Setup
Setup
STEP 1: Check box for content.
Accessories
STEP 2: Remove the modem door.
STEP 3: Insert an activated SIM card.
STEP 4 (Optional): Set up and install the MC400 modular modem.
STEP 5: Reinstall the modem door.
STEP 6: Attach the LTE cellular antennas.
STEP 7: Attach the Antenna Alignment Tool.
STEP 8: Mount the router.
STEP 9 (Optional): Connect the Ethernet cable.
STEP 10: Power up the router.
STEP 11: Activate the router in NetCloud Manager.
Understanding LEDs
https://customer.cradlepoint.com/s/article/E300-Series-Enterprise-Branch-Router-Quick-Start-Guide
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Summary of Contents for Cradlepoint E300 Series

  • Page 1 Content E300 Series Enterprise Branch Router Quick Start Guide Introduction This document provides a brief overview of the Cradlepoint NetCloud Enterprise Branch Service with E300 Series Router, discusses what's inside the box, and provides basic setup and install instructions. NOTE: The Verify app includes many of the same instructions with an alternate order.

  • Page 2: Before You Begin

    4/2/24, 11:11 AM E300 Series Enterprise Branch Router Quick Start Guide Troubleshooting Resources Help and Support Terms of Service E300 Enterprise Branch Router Models This document applies to the following models: Router Model CRADLEPOINT E300-C18B MODEL: S5A946A CRADLEPOINT E300-C7C MODEL: S5A118A...
  • Page 3 To enable cellular connectivity, you will also need at least one activated 2FF-sized SIM card with an active cellular data plan. Additionally, the router models may be enhanced with a Cradlepoint modular modem and additional external antennas. STEP 2: Remove the modem door.
  • Page 4 MC400-5GB 3. MC400-5G modems only: Slide the SIM tray back into the modem. 4. Slide the modem into the modem slot with the USB plug first and the Cradlepoint logo on top. STEP 5: Reinstall the modem door. 1. If you installed the optional MC400 modular modem, remove the black decal from the front of the modem door to expose the antenna port openings.
  • Page 5 4/2/24, 11:11 AM E300 Series Enterprise Branch Router Quick Start Guide 4. (Optional) Attach the cellular antennas to the MC400 modular modem cellular antenna MAIN and DIV ports, or on ports 1 through 4, depending on model of MC400. Take care not to attempt to attach a cellular antenna to a GNSS/GPS port, if present.

  • Page 6: Understanding Leds

    NetCloud Manager (https://customer.cradlepoint.com/s/article/Getting-Started-with-NetCloud-Manager) for more information. Understanding LEDs The E300 series routers use LED lights on the front panel to communicate various status conditions. Use the chart below to verify the status of your router after the 1-minute boot-up cycle.
  • Page 7 4/2/24, 11:11 AM E300 Series Enterprise Branch Router Quick Start Guide POWER: Detects that the unit has power NOTE: The router must be powered using an approved 12 VDC power source. No Light = Not receiving power. Check the power switch and the power source connection.
  • Page 8 4/2/24, 11:11 AM E300 Series Enterprise Branch Router Quick Start Guide EMBEDDED MODEM STATE: Indicates information about the integrated modem No Light - Modem not connected. Solid Green - Modem has established an active WAN connection. Blinking Green - Modem is connecting.

  • Page 9: Troubleshooting

    4/2/24, 11:11 AM E300 Series Enterprise Branch Router Quick Start Guide The white lights along the base of the router and the Cradlepoint logo on the top face of the device light up when the device is connected to a registered NetCloud Manager account.

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