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E102 Series Enterprise Router Quick Start Guide
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E102 Series Enterprise Router Quick Start Guide
Oct 18, 2022
Content
E102 Series Enterprise Router Quick Start Guide
Introduction
This document provides a brief overview of the Cradlepoint E102 Series Enterprise Router discusses what's inside the box and provides basic setup and installation
instructions. The E102 router is paired with Cradlepoint NetCloud Service for SOHO.
Navigation
Use the following links to quickly navigate through this document.
Router models
Before you begin
Location considerations
SIM Card for Wireless Connectivity
Required Tools for Setup
Setup
STEP 1: Check box contents
STEP 2: Remove the SIM door
STEP 3: Insert an activated 2FF-sized SIM
STEP 4: Reinstall the SIM door
STEP 5: Attach the LTE cellular antennas
STEP 6: Mount the router
STEP 7: Connect the Ethernet cable
STEP 8: Power up the router
STEP 9: Activate the router in NetCloud Manager
Understanding LEDs
Troubleshooting
Resources
Help and Support
Terms of Service
Regulatory requirements
Router models
This document applies to the following E102 router models:
1 of 6
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3/27/24, 10:36 AM
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Table of Contents
Related Manuals for Cradlepoint E102 Series
Summary of Contents for Cradlepoint E102 Series
- Page 1 E102 Series Enterprise Router Quick Start Guide Introduction This document provides a brief overview of the Cradlepoint E102 Series Enterprise Router discusses what’s inside the box and provides basic setup and installation instructions. The E102 router is paired with Cradlepoint NetCloud Service for SOHO.
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Page 2: Before You Begin
SIM Card for Wireless Connectivity A wireless broadband data plan must be added to your Cradlepoint E102 router for wireless broadband connectivity. Wireless broadband data plans are available from network operators. The SIM card must be activated and provisioned by the network operator. Contact your network operator for details about selecting a data plan and about the process for provisioning your SIM. - Page 3 E102 Series Enterprise Router Quick Start Guide https://customer.cradlepoint.com/s/article/E102-Enterprise-Router-Quic... STEP 2: Remove the SIM door. Unclip and remove the SIM door from the router. STEP 3: Insert an activated SIM card. Insert an activated 2FF-sized SIM card into the SIM1 slot (contacts down, notch in). The SIM card clicks into place.
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Page 4: Understanding Leds
Refer to the Understanding LEDs section of this guide for information about LED indicator status. STEP 9: Activate the router in NetCloud Manager Activating your Cradlepoint router requires logging into your NetCloud Manager account. Refer to Getting Started with NetCloud Manager (https:// customer.cradlepoint.com/s/article/Getting-Started-with-NetCloud-Manager) for more information. - Page 5 E102 Series Enterprise Router Quick Start Guide https://customer.cradlepoint.com/s/article/E102-Enterprise-Router-Quic... INDICATOR BEHAVIOR POWER: Detects that the unit has power. No Light = Not receiving power. Check the power switch and the power source connection. Solid White = Powered on NCM STATE: Detects whether the device is able to connect to NCM.
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Page 6: Troubleshooting
If the device takes longer than five minutes to connect to the Internet, log into the local UI of the device to make configuration changes or to start the troubleshooting process. You must be physically co-located with the device to do this. Refer to No Internet or Connection Issues (https://customer.cradlepoint.com/s/article/NCOS-No- Internet-or-Connection-Issues) for more information.
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