Summary of Contents for Falcon DOMINATORPLUS E3917i
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User, installation, and servicing instructions INDUCTION SOLIDTOP OVEN RANGE E3917i Read these instructions before use. DATE PURCHASED: MODEL NUMBER: SERIAL NUMBER: DEALER: SERVICE PROVIDER: T101093 REV 1 Published: 24/10/2023...
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Dear Customer Thank you for choosing Falcon Foodservice Equipment. This manual can be downloaded from www.falconfoodservice.com or scan here: IMPORTANT: Please keep this manual for future reference. Falcon Foodservice Equipment HEAD OFFICE Wallace View, Hillfoots Road, Stirling. FK9 5PY. Scotland.
2.0 SAFETY GUIDANCE 2.1 GENERAL SAFETY 2.1.1 These instructions are only valid if the country code appears on the appliance. If the code does not appear on the appliance, refer to the technical instructions for adapting the appliance to the conditions for use in that country. 2.1.2 These appliances have been UKCA/CE-marked based on compliance with the Gas Appliance Regulations/Product Safety and Metrology Regulations,...
2.2 INSTALLATION SAFETY 2.2.1 Installation must meet national or local regulations. Attention must be paid to safety (installation & use) regulations, health and safety at work act, local and national building regulations, fire precautions act. 2.2.2 The installer must instruct the responsible person(s) of the correct operation and maintenance of the appliance.
2.4 FIRE SAFETY OPERATOR COMPETENCY AND TRAINING 2.4.1 Ensure you are trained in the safe and proper use of the Induction Range and know how to turn it off and switch the power off at the mains. 2.4.2 Ensure you are familiar with the kitchen fire safety procedures and the location and proper use of correct fire safety equipment.
2.5.8 If the thermostats or capillaries are damaged, then do not turn the appliance on and contact Falcon or you approved service provider to undertake the necessary repairs. 2.5.9 To obtain maximum performance from this unit regular servicing of the appliance should be undertaken to ensure correct operation, it is functioning as intended, and safe to use.
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IMPORTANT INFORMATION ELECTRICAL SAFETY AND ADVICE REGARDING SUPPLEMENTARY ELECTRICAL PROTECTION Commercial kitchens and foodservice areas are environments where electrical appliances may be located close to liquids or operate in and around damp conditions or where restricted movement for installation and service is evident. The installation and periodic inspection of the appliance should only be undertaken by a qualified, skilled, and competent electrician;...
3.0 APPLIANCE INFORMATION These appliances have been UKCA/CE-marked based on compliance with the Gas Appliance Regulations/Product Safety and Metrology Regulations for the Countries, Gas Types and Pressures as stated on the data plate A - Serial No B - Model No C- Gas Category D –...
4.0 OPERATION IF GLASS-CERAMIC TOP IS CRACKED OR BROKEN IMMEDIATELY DISCONNECT APPLIANCE FROM POWER SUPPLY AND CONTACT YOUR SERVICE AGENT. THE AIR INTAKE FILTERS MUST BE IN POSITION DURING OPERATION IT SHOULD BE CLEANED REGULARLY AND DO NOT OBSTRUCT AIR FILTER ENTRY BELOW. USERS MUST BE MADE AWARE THAT INDIVIDUALS FITTED WITH A PACEMAKER SHOULD CONSULT THEIR DOCTOR IF IN A CLOSE PROXIMITY TO THIS UNIT.
4.2 CONTROLS Power neon (red) Oven control Induction zone switch Oven heat neon (amber) Induction zone switch Induction zone digital display Induction zone switch Oven light switch...
4.3 USING THE INDUCTION HOB 4.3.1 Ensure you use the correct size of pot for each zone. Recommended pot sizes are in the images below. Front and rear zone <Ø120 Ø120 – Ø250 Centre zone <Ø120 Ø120 – Ø300 Left hand and right-hand zone. <Ø120 Ø120 –...
4.3.3 Ensure you use a clean flat bottom pan. 4.4 DO NOT PLACE POT OR PAN OVER DIGITAL DISPLAY 4.4.1 This can result on digital display overheating. 4.5 WARNING WHEN USING MULTIPLE PANS ON THE SAME HOB 4.5.1 Do not allow pans to touch each whilst in use. Pans contacting each can result stray electrical flows: 4.6 BUZZING NOISE OR TONE WHEN IN OPERATION When using large empty pans that straddle multiple zones, you may experience a buzzing...
4.7 HOB COOKING ZONE ENERGY LAYOUT Each zone has a different maximum power availability. See below diagram of layout: For example: When boiling we recommend using the centre zone and once boiled move pot to rear or side zone to maintain a simmer.
4.8 HOB SETTINGS 1-9 4.8.1 Each cooking zone is controlled by a marked, variable control from 1 (lowest) to 9 (highest). 4.9 PAN DETECTION 4.9.1 This prevents the zones being turned on without a pan being present. It also switches the zone off as soon as a pan is removed. Also, if the pan is made from the wrong type of material for induction equipment the digital display will read the no pan present symbol on the glass.
4.12 HOW TO OPERATE INDUCTION HOB 4.12.1 To adjust settings, turn the control switch clockwise and select your preference incrementally. Note: As per solid top the centre zone or “bullseye” has the strongest output. Moving towards the sides, rear and front the output decreases. These zones do not deliver the same power output as the centre.
4.15 THE DO NOT’S AND THE DO’S WITH THE APPLIANCE: Never leave any commercial equipment unattended, whilst operational. Take care not to excessively overheat pans and pots beyond 1 smoking point. Especially take care with dry pans and pots. ...
4.16 USING THE OVEN 4.16.1 To use oven, turn temperature control knob clockwise to desired temperature. Ensure heat demand (amber) neon illuminates. 4.16.2 When oven has reached temperature, the heat demand (amber) light will extinguish. The light will then illuminate and extinguish at regular intervals as the oven cycles.
5.0 CLEANING AND MAINTENANCE When removing heavy items to aid cleaning or maintenance particular care should be taken. A manual handling risk assessment is the best way to determine the level of risk to anyone using or maintaining this equipment. To help with such an evaluation we have included the weights of individual components that may present significant risk.
5.1 CLEANING CLEAN THE AIR INTAKE FILTERS REGULARLY. FAILURE TO CLEAN THE FILTER REGULARLY MAY CAUSE PROBLEMS THAT WILL NOT BE COVERED BY WARRANTY. FOR GUIDANCE WOULD RECOMMEND WEEKLY CLEANING INCLUDING DAILY INSPECTION TO DETERMINAL THE STATE OF THE FILTERS. THE AIR INTAKE FILTER MUST BE IN PLACE DURING OPERATION.
5.1.8 Clean the Ceran-glass hob with hot soapy water and a soft cloth. DO NOT USE metal scrapers. 5.1.9 Never use ice cold water or ice immediately after use to clean the glass hob, when the hob is still warm or hot. Using luke warm to hot water or soapy water is sufficient.
5.4 MAINTENANCE - COOLING FANS 5.4.1 The recommended maintenance schedule for the hob cooling fans is: Part to check Type of inspection Frequency Protection against accidental contact with fan Visual Min ½ yearly Check fan for damage Visual Min ½ yearly Fan fixed in place correctly Visual Min ½...
6.0 SPECIFICATION 6.1 APPLIANCE WEIGHT TABLE: APPLIANCE UNIT WEIGHT (kg) PACKED WEIGHT (kg) E3917I 6.2 ELECTRICAL DATA TABLE: The figures in the table below are based on the maximum theoretical power draw if all zones were covered by pots capable of drawing maximum power. Power 27.5kW Supply voltage...
8.0 TRANSPORT & INSTALLATION ELECTRICAL SAFETY AND ADVICE REGARDING SUPPLEMENTARY ELECTRICAL PROTECTION Commercial kitchens and foodservice areas are environments where electrical appliances may be located close to liquids or operate in and around damp conditions or where restricted movement for installation and service is evident. The installation and periodic inspection of the appliance should only be undertaken by a qualified, skilled, and competent electrician;...
8.1 TRANSPORT & POSITIONING GENERAL WARNINGS FOR TRANSPORT: 8.1.1 Observe the Maximum load and stacking limits. 8.1.2 Follow the indications shown on the packaging, any instructions on the equipment, including those on the points where forklift trucks cannot be used. 8.1.3 Danger of crushing during transportation due to the weight of the appliance.
Please ensure that any plastic coatings are removed prior to use. Before operation, the appliance should be thoroughly cleaned and dried. Discolouration of heated parts is caused by factory testing to ensure a satisfactory unit. It does not affect quality or performance. 8.2 SITING / CLEARANCES THIS APPLIANCE CAN BE SITED AGAINST A COMBUSTABLE WALL.
8.4 ELECTRIC SUPPLY & CONNECTION The location of the electrical connection is as seen in section 6. this unit is suitable for AC supplies only. To install the mains cable, remove rear electrics box and feed the cable through the cable gland and connect the mains supply to the terminal block.
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A suitable supply cord is supplied that conforms to BSEN 50525-2-51, cable type JZ-500 HMH-C. This appliance is designed to, and must, be connected to suitably rated isolator. A suitable rated isolating switch with contact separation of at least 3mm in all poles must be installed and wiring executed in accordance with relevant regulations.
COMMISSIONING Refer to section 4.0 for operation. Carry out the following operation: 8.5.1 Turn on mains power supply on. 8.5.2 Ensure red neon(s) illuminates, 8.5.3 Ensure LED on Hob Illuminates and begins to flash. 8.5.4 Switch induction zone controls to “0” 8.5.5 Place a pan suitable for induction cooker tops, filled with water, upon a cooking zone.
8.6 INSTRUCTION TO USER 8.6.1 After installation and commissioning have been completed, please hand the user instructions to the user, and provide the required training to ensure that the person/s responsible understands the instructions regarding the correct operation and cleaning of the appliance. PLEASE FILL OUT THE INFORMATION TABLE ON THE FRONT COVER AFTER COMMISSIONING If the appliance does not operate correctly, please refer to section 11 and rectify the...
9.0 SERVICING 9.1 CONTROL PANEL REMOVAL BEFORE ATTEMPTING ANY MAINTENANCE, ISOLATE THE APPLIANCE AT THE MAINS SWITCH AND TAKE STEPS TO ENSURE THAT IT IS NOT INADVERTENTLY SWITCHED ON. 9.1.1 9.1.1 9.1.1 Remove louvred front panel by undoing two top fixings. Slide panel up and forward.
9.2 FUSE REPLACMENT BEFORE ATTEMPTING ANY MAINTENANCE, ISOLATE THE APPLIANCE AT THE MAINS SWITCH AND TAKE STEPS TO ENSURE THAT IT IS NOT INADVERTENTLY SWITCHED ON. 9.2.1 Remove rear electrics box cover. 9.2.1 9.2.2 9.2.2 Remove fuse.
9.3 CONTROL SWITCHES REPLACEMENT 9.3.1 Remove control panel as detailed in Section 9.1. 9.3.2 9.3.2 Remove switch connections and note wire arrangement. Pull off control knob. Undo fixings to release switch. 9.3.3 Remove switch connections and note wire arrangement. Pull off control knob. Undo fixings to release switch.
9.5 OVEN LIGHT SWITCH REPLACEMENT 9.5.1 Remove control panel as detailed in Section 9.1. 9.5.2 Remove wiring from switch. 9.5.3 Undo nut and release switch from control panel. 9.5.4 When re-fitting, ensure all electrical connections to be restored as detailed in wiring diagram.
9.7 REAR FAN COVER REMOVAL BEFORE ATTEMPTING ANY MAINTENANCE, ISOLATE THE APPLIANCE AT THE MAINS SWITCH AND TAKE STEPS TO ENSURE THAT IT IS NOT INADVERTENTLY SWITCHED ON. 9.7.1 9.7.1 9.7.1 To remove undo screws on the rear fan cover to release panel. 9.8 REAR COOLING FAN REPLACEMENT 9.8.1 Remove rear fan cover as detailed in section in 9.7.
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9.8.3 When re-fitting, ensure all electrical connections are restored as detailed in wiring diagram. Note: Left and right rear fans exhaust hot air from the appliance. The centre fan at the rear of appliance induces cold air from outside of the appliance.
OPEN HOB BEFORE ATTEMPTING ANY MAINTENANCE, ISOLATE THE APPLIANCE AT THE MAINS SWITCH AND TAKE STEPS TO ENSURE THAT IT IS NOT INADVERTENTLY SWITCHED ON. 9.9.1 9.9.1 Remove fixings at top of control panel. 9.9.2 9.9.2 Tilt hob up and lift hob stay into position. Insert cranked end into slot on underside of hob.as shown above.
9.10 LED DIGITAL DISPLAY PCB REPLACEMENT 9.10.1 Open Hob as detailed in section 9.9. 9.10.2 LED PCB BOARD IS SUPPLIED IN A ESD BAG. WHEN REPLACING ENGINEER SHOULD TOUCH THE HOB SURFACE TO DISCHARGE HINSELF BEFORE REMOVING REPLACEMENT BOARD FROM BAG. 9.10.2 Using a 5.5mm Socket un-do four plastic nuts on LED circuit board.
9.12 DISCONECT GENERATOR POWER CABLES BEFORE ATTEMPTING ANY MAINTENANCE, ISOLATE THE APPLIANCE AT THE MAINS SWITCH AND TAKE STEPS TO ENSURE THAT IT IS NOT INADVERTENTLY SWITCHED ON. 9.12.1 Remove control panel as detailed in section 9.1. 9.12.2 Remove louvred front panel by undoing two top fixings. Slide panel up and forward.
9.13 DISCONECT COIL POWER CABLES 9.13.1 Remove control panels as detailed in section 9.1. 9.13.2 Remove louvred front panel by undoing two top fixings. Slide panel up and forward. 9.13.3 Undo fixings securing upper and lower front bracket. Remove brackets. 9.13.4 Release M5 bolt located at the front right-hand side of generator tray.
9.14 MEMORY STICK REPLACEMENT Generators have been fitted with external Memory sticks; this contains specific operating parameters for the appliance. 9.14.1 Remove control panels as detailed in section 9.1. 9.14.2 Remove louvred front panel by undoing two top fixings. Slide panel up and forward.
9.15 GENERATOR REPLACEMENT BEFORE ATTEMPTING ANY MAINTENANCE, ISOLATE THE APPLIANCE AT THE MAINS SWITCH AND TAKE STEPS TO ENSURE THAT IT IS NOT INADVERTENTLY SWITCHED ON. 9.15.1 Remove control panels as detailed in section 9.1. 9.15.2 Remove louvred front panel by undoing two top fixings. Slide panel up and forward.
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9.15.9 loosen screws on generator mounting tray and lift slightly until screw heads are aligned with large hole on keyhole slot. 9.15.9 9.15.10 9.15.10 Tilt and lift generator away from mounting tray. 9.15.11 When re-fitting, ensure all electrical connections & memory sticks are restored as detailed in the wiring diagram.
9.16 INDUCTION HEATER COILS REPLACEMENT BEFORE ATTEMPTING ANY MAINTENANCE, ISOLATE THE APPLIANCE AT THE MAINS SWITCH AND TAKE STEPS TO ENSURE THAT IT IS NOT INADVERTENTLY SWITCHED ON. 9.16.1 Open hob as detailed section 9.9. 9.16.2 Carefully relocate control panel below the unit without disconnecting wiring. 9.16.3 Lift relevant coils and turn over to locate coil power and sensor connections.
9.17 CAPACITOR REPLACEMENT BEFORE ATTEMPTING ANY MAINTENANCE, ISOLATE THE APPLIANCE AT THE MAINS SWITCH AND TAKE STEPS TO ENSURE THAT IT IS NOT INADVERTENTLY SWITCHED ON. WARNING: UNIT IS FITTED WITH A CAPACITOR BEFORE REMOVING ANY LINKS FROM THE MAINS TERMINAL OR DISCONNECTING THE MAINS LEADS, ENSURE THE CAPACITOR IS DISCHARGED OF ANY STORED VOLTAGE.
9.19 OVEN ELEMENTS AND FANS REPLACEMENT Elements/fans can be replaced from inside oven cavity. Remove shelves and shelves supports. 9.19.1 Release fixings from each corner of element baffle plate. Remove baffle plate. 9.19.2 If replacing an element, remove fixings from element. 9.19.3 If replacing a fan, release and remove fan impellor.
10.0 ACCESSORIES 10.1 ENERGY OPTIMIZATION KIT (DIN 18875) Note(s) a) 8-off 2 Core SIHF-J 0.34²mm cables assemblies would be also required. These are not supplied due variable length requirements. b) See energy optimisation connection manual “T101083” for further wiring. information.
11.0 FAULT FINDING 11.1 ERROR CODES 11.1.1 Most faults can be rectified by simply switching unit off for 10 seconds. After this time, turn power back on at mains supply. If fault continues to occur after such action, then please refer to the table. This will provide a solution to rectify the condition.
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POSSIBLE CAUSE OF ERROR DESCRIPTION REMEDY CODE ERROR Communication error Error/interruption of data Call engineer Hob excessive temperature Reduce the cooking level. Switch of appliance and let the appliance cool down. ControlInduc® pans should not be used in continuous operation.
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POSSIBLE CAUSE OF ERROR DESCRIPTION REMEDY CODE ERROR Overload Check mains voltage. Check mains connection. Call the engineer Magnetic coupling to others Induction systems reduce Application sensor connection Check connection of error application specific temperature sensor of coil A ...
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POSSIBLE CAUSE OF ERROR DESCRIPTION REMEDY CODE ERROR Coil excess temperature Turn off customer specific Call the engineer coil and let cool-down. Change configuration of device Connection-error coil Check wiring of temperature Call the engineer temperature sensor sensor of customer-specific coil Change configuration of...
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POSSIBLE CAUSE OF ERROR CODE DESCRIPTION REMEDY ERROR Turn knob briefly off and Protection of restart after Change configuration of select cooking level again. disruption of current device Call engineer Switch off cooking zone Insufficient air flow to High heat sink temperature and allow to cool down.
12.0 SPARE PARTS PART DESCRIPTION Power neon red LED digital display pcb Control panel Control knob Knob coding switch Control panel cooling fan Oven thermostat Oven light switch Fuse Capacitor Hob cooling fan Hob cooling thermostat Generator A Generator B Memory Stick ID1 or ID2 or ID3 or ID4 Induction Heater on Carrier (Front or Rear Zone) Induction Heater on Carrier (Lh + Centre + Rh Zone)
1. Model number – found on data plate 2. Serial number – found on data plate 3. Brief description of the issue To contact Falcon for a warranty issue dial (UK only) 01786 455 200 and select Warranty Issues from the menu.
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