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COPYRIGHT © Hangzhou EZVIZ Software Co., Ltd. ALL RIGHTS RESERVED.
Any and all information, including, among others, wordings, pictures, graphs are the properties of Hangzhou EZVIZ Software Co.,
Ltd. (hereinafter referred to as "EZVIZ"). This user manual (hereinafter referred to as "the Manual") cannot be reproduced, changed,
translated, or distributed, partially or wholly, by any means, without the prior written permission of EZVIZ. Unless otherwise
stipulated, EZVIZ does not make any warranties, guarantees or representations, express or implied, regarding to the Manual.
About this Manual
The Manual includes instructions for using and managing the product. Pictures, charts, images and all other information
hereinafter are for description and explanation only. The information contained in the Manual is subject to change, without notice,
due to firmware updates or other reasons. Please find the latest version in the
™ website (http://www.ezviz.com).
Revision Record
New release – January, 2024
Trademarks Acknowledgement
™,
™, and other EZVIZ's trademarks and logos are the properties of EZVIZ in various jurisdictions. Other trademarks and
logos mentioned below are the properties of their respective owners.
Legal Disclaimer
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE PRODUCT DESCRIBED, WITH ITS HARDWARE, SOFTWARE AND
FIRMWARE, IS PROVIDED "AS IS", WITH ALL FAULTS AND ERRORS, AND EZVIZ MAKES NO WARRANTIES, EXPRESS OR IMPLIED,
INCLUDING WITHOUT LIMITATION, MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, AND
NON-INFRINGEMENT OF THIRD PARTY. IN NO EVENT WILL EZVIZ, ITS DIRECTORS, OFFICERS, EMPLOYEES, OR AGENTS BE
LIABLE TO YOU FOR ANY SPECIAL, CONSEQUENTIAL, INCIDENTAL, OR INDIRECT DAMAGES, INCLUDING, AMONG OTHERS,
DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, OR LOSS OF DATA OR DOCUMENTATION, IN
CONNECTION WITH THE USE OF THIS PRODUCT, EVEN IF EZVIZ HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL EZVIZ'S TOTAL LIABILITY FOR ALL
DAMAGES EXCEED THE ORIGINAL PURCHASE PRICE OF THE PRODUCT.
EZVIZ DOES NOT UNDERTAKE ANY LIABILITY FOR PERSONAL INJURY OR PROPERTY DAMAGE AS THE RESULT OF PRODUCT
INTERRUPTION OR SERVICE TERMINATION CAUSED BY: A) IMPROPER INSTALLATION OR USAGE OTHER THAN AS REQUESTED;
B) THE PROTECTION OF NATIONAL OR PUBLIC INTERESTS; C) FORCE MAJEURE; D) YOURSELF OR THE THIRD PARTY,
INCLUDING WITHOUT LIMITATION, USING ANY THIRD PARTY'S PRODUCTS, SOFTWARE, APPLICATIONS, AND AMONG OTHERS.
REGARDING TO THE PRODUCT WITH INTERNET ACCESS, THE USE OF PRODUCT SHALL BE WHOLLY AT YOUR OWN RISKS.
EZVIZ SHALL NOT TAKE ANY RESPONSIBILITES FOR ABNORMAL OPERATION, PRIVACY LEAKAGE OR OTHER DAMAGES
RESULTING FROM CYBER ATTACK, HACKER ATTACK, VIRUS INSPECTION, OR OTHER INTERNET SECURITY RISKS; HOWEVER,
EZVIZ WILL PROVIDE TIMELY TECHNICAL SUPPORT IF REQUIRED. SURVEILLANCE LAWS AND DATA PROTECTION LAWS VARY
BY JURISDICTION. PLEASE CHECK ALL RELEVANT LAWS IN YOUR JURISDICTION BEFORE USING THIS PRODUCT IN ORDER
TO ENSURE THAT YOUR USE CONFORMS TO THE APPLICABLE LAW. EZVIZ SHALL NOT BE LIABLE IN THE EVENT THAT THIS
PRODUCT IS USED WITH ILLEGITIMATE PURPOSES.
IN THE EVENT OF ANY CONFLICTS BETWEEN THE ABOVE AND THE APPLICABLE LAW, THE LATTER PREVAILS.

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Summary of Contents for Ezviz H8C PRO

  • Page 1 BY JURISDICTION. PLEASE CHECK ALL RELEVANT LAWS IN YOUR JURISDICTION BEFORE USING THIS PRODUCT IN ORDER TO ENSURE THAT YOUR USE CONFORMS TO THE APPLICABLE LAW. EZVIZ SHALL NOT BE LIABLE IN THE EVENT THAT THIS PRODUCT IS USED WITH ILLEGITIMATE PURPOSES.
  • Page 2: Table Of Contents

    1� Micro SD Card Installation (Optional) ������������������������������������������������������������������������������������������������������������ 6 2� Installation Location ������������������������������������������������������������������������������������������������������������������������������������� 6 3� Installation Procedure ���������������������������������������������������������������������������������������������������������������������������������� 6 4� Waterproof Kit Installation (Optional) ����������������������������������������������������������������������������������������������������������� 9 Operations on the EZVIZ App ������������������������������������������������������������������10 1� Live View ���������������������������������������������������������������������������������������������������������������������������������������������������� 10 2� Settings������������������������������������������������������������������������������������������������������������������������������������������������������ 11 EZVIZ Connect ����������������������������������������������������������������������������������������12 1�...
  • Page 3: Overview

    Overview 1� Package Contents Camera(x1) Drilling Template(x1) Waterproof Kit(x1) Screw Kit(x1) Power Adapter (x1) Regulatory Information(x2) Quick Start Guide(x1) The power adapter's appearance is subject to the one you have bought. 2� Basics Ethernet Port Power Port LED Indicator IR light Lens Spotlight...
  • Page 4: Get The Ezviz App

    Get the EZVIZ App 1. Connect your mobile phone to Wi-Fi (suggested). 2. Download and install the EZVIZ app by searching for “EZVIZ” in the App Store or Google Play 3. Launch the app and register an EZVIZ user account.
  • Page 5: Connect To The Internet

    Connect to the Internet For Wi-Fi Camera 1. Connect the power adapter cable to the camera’s power port. 2. Plug the power adapter into an electrical outlet. Outlet Power Adapter DC12V 1A The LED turning fast-flashing blue indicates that the camera is powered on and ready for network configuration. 3.
  • Page 6: For Poe Camera

    - Scan the QR code on the Quick Start Guide cover or on the inner top side of the camera. Code Scan QR - Follow the EZVIZ app wizard to add the camera to EZVIZ. For PoE Camera 1. Connect the camera to the power supply.
  • Page 7 - Remove the mounting bracket of the camera. - Scan the QR code on the Quick Start Guide cover or on the inner top side of the camera. Code Scan QR - Follow the EZVIZ app wizard to add the camera to the app.
  • Page 8: Installation

    After installing the micro SD card, you should initialize the card in the EZVIZ app before using it. 4. In the EZVIZ app, tap the Storage Status in the Device Settings interface to check the SD card status. 5. If the memory card status displays as Uninitialized, tap to initialize it.
  • Page 9 Bracket Assembly Push the mounting bracket into the mounting slot on the top of the camera and clamp it into the place. During installation process, please hang the cable clamp at the limit position of the camera to avoid affecting the subsequent installation of the camera and the mounting bracket.
  • Page 10 Anchor Screw Drilling Template Mounting Bracket Fig. 2 Wall Mount Pole Mount 1. Remove the protective film from the lens. 2. Use the cable tie (not provided in the package) to fix the mounting bracket to the pole. 3. Push the camera onto the mounting bracket...
  • Page 11: 4� Waterproof Kit Installation (Optional)

    4� Waterproof Kit Installation (Optional) If the camera is installed outdoors or in humid environments, please use the waterproof kit. 1. Insert the gasket into the Ethernet port of the camera. Ethernet Port Gasket 2. Thread A through the nut, the gasket and the endcap. Endcap Gasket 3.
  • Page 12: Operations On The Ezviz App

    The app interface may be different due to version update, and the interface of the app you installed on your phone shall prevail. 1� Live View When you launch the EZVIZ app, the device page displays as shown below. You can watch a live feed, take snapshots, record videos, or choose video definition as needed.
  • Page 13: 2� Settings

    Description Intelligent Detection You can select between Human Shape Detection and Image Change Detection for your device. Message Notification You can manage the device message and EZVIZ APP notification. Audio Settings You can set relevant audio parameters for your device.
  • Page 14: Ezviz Connect

    Once the device is found, you can control it with your voice. Speak simple commands to Alexa. Your device's name for example: "show xxxx camera," can be changed in the EZVIZ app. Each time you change the name of the device, you will need to discover the device again to update the name.
  • Page 15: 2� Use Google Assistant

    4. Tap Works with Google, and search for "EZVIZ", where you will find "EZVIZ" skills. 5. Enter your EZVIZ username and password, and tap Sign in. 6. Tap the Authorize button to authorize Google to access your EZVIZ account, so that Google can control your EZVIZ devices. 7. Tap Return to app.
  • Page 16: Faq

    How to use the micro SD card for local storage? 1. Make sure that there is a micro SD card inserted and that the camera is added to your EZVIZ account. Open the EZVIZ app and enter the “Device Details” interface, if the “Initialize Storage Card” button appears, you need to initialize the micro SD card first.
  • Page 17: Initiatives On The Use Of Video Products

    Nevertheless, improper distribution, use and/or processing of video records may infringe on the privacy, legitimate rights and interests of others. Committed to innovating technology for the good, we at EZVIZ hereby earnestly advocate that every user shall use video products properly and responsibly, thus to collectively create a positive environment where all related practices and usage comply with applicable laws and regulations, respect individuals’...
  • Page 18: Information For Private Households

    INFORMATION FOR PRIVATE HOUSEHOLDS 1. Separate collection of waste equipment: Electrical and electronic equipment that has become waste is referred to as waste equipment. Owners of waste equipment must dispose of it separately from unsorted municipal waste. In particular, waste equipment does not belong in household waste, but in special collection and return systems.

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